ANNUAL REVIEW master Final3a - St Vincent's University Hospital

St. Vincent’s Healthcare Group Limited - Annual Review 2007
Allied Health Professionals
Medical Records / Patient Services
Staffing
Two new Grade V posts were approved for the service, with the following appointments made in 2007:
• Nicola Maddock, Supervisor, ADCC
• Tadhg Keating, Supervisor, Filing Room
Service Developments / Activities
• The National Hospitals Office (NHO) launched a new Code of Practice for Healthcare Records
Management in April. A review was carried out by the NHO in July and the overall audit score for
SVUH was 77%. During the remainder of the year workshops were held by the NHO in preparation
for introduction of a national Healthcare Record and implementation of the Code of Practice.
Implementation of the Code of Practice will have a major impact on records management.
• A Group Medical Records Committee was formed including representation from St. Michael’s
Hospital and St. Vincent’s Private Hospital.
• The move of outpatient clinics into the new Ambulatory Day Care Centre (ADCC), which began in
2006, was completed during 2007. The new ADCC allowed for additional clinic sessions, introduction
of sub-speciality clinics in some services and an overall increase of 9.6% in patient activity from 2006.
• Collection of Day Case Activity was a focus during the year and a noteworthy increase of 103%
was the result. This was made possible by the combined efforts of HIPE, Statistics & Registration
staff in accurately capturing these attendances.
• Phase 2 refurbishment of the filing room took place. Staff temporarily relocated to a portacabin to
facilitate work being carried out. The mobile shelving unit was replaced and a much-improved
working environment for staff was provided.
• An audit of HIPE data was undertaken with results presented at the Clinical Audit day. Results
showed a very positive outcome of a 94% accuracy rate for the recording of diagnoses and
procedures by the HIPE Department.
• A working group was formed to introduce a hospital wide Digital Dictation System.
Future Plans
During 2008 a major emphasis will be placed on introducing the new national Healthcare Record. This will
be driven by Medical Records staff with involvement of clinical staff in all patient areas.
Work will progress on action required from recommendations highlighted in reviews carried out by AON
Healthcare & the National Hospitals Office in relation to Healthcare Records Management.
Key Performance Indicators (KPIs) will be rolled out to all Senior Managers in the services early in the New
Year.
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