ANNUAL REVIEW master Final3a - St Vincent's University Hospital

ANNUAL REVIEW master Final3a - St Vincent's University Hospital ANNUAL REVIEW master Final3a - St Vincent's University Hospital

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St. Vincent’s Healthcare Group Limited - Annual Review 2007 Clinical Audit Department 2007 was a productive year, with more awareness of the principles of clinical audit across the three hospitals in the group. The department continues to support staff in the inclusion of audit within their daily practice. This necessary mindshift seeks to get away from the idea that audit is an add-on to our daily workload. Amassing evidence of good practice has been the central tenet of the audit function and we continue to successfully achieve this goal. Another 35 audits completed in the year highlight the excellent level of care and service that our hospitals provide to patients. Whether through surveys of patient satisfaction, measures of clinical outcomes or the adherence to national or international standards, these audits highlight an overwhelming level of excellence. Where issues for improvement have been identified at local level, the impetus that drove the staff to audit their work in the first place becomes the enthusiasm to make the necessary changes for the better. Concern centres on the blunt instruments enacted for control of expenditure and recruitment at national level. Such approaches can be detrimental to patient safety and excellence of care, where it has been clearly shown that additional resources would not just benefit organisational delivery of healthcare but would enhance efficiency or have a higher return on investment in the longer term. This blanket ban approach on expenditure has had an arresting effect on the closure of some audit loops in our hospitals. The Board of the hospital and the clinical governance committee continue to stand four square behind the rollout of clinical audit across the hospitals. In a new development, a book containing all the poster presentations at the audit masterclass was presented to each board member after the event. Copies of these posters were also hung in the foyers of the hospitals, where other staff, patients and visitors could witness examples of the high quality of healthcare being delivered across the group. The group chief executive’s support in funding summer projects by medical students has been very effective in driving forward the audit agenda. These students, some of which were at a very early stage in their medical training, produced clear and effective audits under the supervision of consultants with significant learning for the speciality and the organisation. This project had the added benefit of exposing undergraduates to the principles of clinical audit and adding to the skills of medical students in preparation for employment as qualified doctors. It is hoped to expand this project approach in following years, through greater linkages with the relevant schools of University College Dublin. Clinical audit is now established as a component of medical induction for junior doctors. This is very much due to the re-engineering of the induction process by medical HR. This new approach has been highly evaluated by our new medical staff and may serve as a model for other hospitals. We continue to explore newer, different and more effective ways of educating staff in the practice of clinical audit. We hosted another successful Clinical Audit Study Day and Masterclass with speakers from the National Indicator Project in Denmark sharing their experience of clinical indicators with us. National and UK leaders in quality and governance outlined possible ways forward for the group and helped set the scene for even more audits at even higher standards of achievement. In house, having presentations from Internal Return to Contents 12

St. Vincent’s Healthcare Group Limited - Annual Review 2007 Report from the Clinical Audit Department Audit, Clinical Audit and Library Services provided a basis for showing how these three functions could work in collaboration and this work enabled us to carry out joint audits subsequently. The attendance took us somewhat by surprise, exceeding our expectations by almost one third. The day was an enormous success with staff presenting posters of clinical audits conducted during the course of the year. Attendees voted for the winning posters with the conundrum of having a tie for first place being addressed by the CEO in providing two first prizes. The department had the pleasure of assisting the Pharmacy Department in organising a study day on medication safety. Again, attendance was more than expected and the format of having external and internal speakers, promoting excellence, is one that warrants repeating. Whereas we were unsuccessful in getting abstracts for national and international meetings accepted in our first year of existence, we had a much better return during 2007. More importantly, the high rate of acceptance for such conferences and peer- reviewed journals testifies to the learning that has been brought about by conducting such audits. Presenting at speciality meeting and ISQUA meetings offers the hospitals the opportunity to share our learning within wider international healthcare systems. Several audits were further recognised externally, winning awards at national and international conferences. Some of our audit findings relating to primary were published in Forum magazine, again emphasising the hospital’s goal of working closely with primary care and our local GPs. Our approach to clinical audit is not confined to the usual topics. Nursing practice development, as well as auditing the learning environment for student nurses at the behest of the university, also evaluated the optimal length of shift and preceptors attitudes for gaining the maximum effect for nursing education. The psychiatrist multidisciplinary meeting was evaluated for its effectiveness, using a variety of audit tools and the meeting format and structure has changed as a result. Likewise, a focus groups in cardiac rehabilitation lead to further enhancement of the printed literature provided to patients following their heart attack and allowed us to increase our experience in patient engagement. We delivered lectures on clinical audit practice, clinical governance and patient involvement to students on MBA courses, as well as masters in quality and diploma students and more general audiences throughout the year. Finally 2007 saw the launch of the clinical audit newsletter within the group where a synopsis of recent audits is shared with staff and public alike fostering a culture of openness, transparency and sharing of learning that we feel is a significant element of the mission of St Vincent’s Healthcare Group. Return to Contents 13

<strong>St</strong>. Vincent’s Healthcare Group Limited - Annual Review 2007<br />

Clinical Audit Department<br />

2007 was a productive year, with more awareness of the principles of clinical audit across the three hospitals<br />

in the group. The department continues to support staff in the inclusion of audit within their daily practice.<br />

This necessary mindshift seeks to get away from the idea that audit is an add-on to our daily workload.<br />

Amassing evidence of good practice has been the central tenet of the audit function and we continue to<br />

successfully achieve this goal. Another 35 audits completed in the year highlight the excellent level of care<br />

and service that our hospitals provide to patients. Whether through surveys of patient satisfaction, measures<br />

of clinical outcomes or the adherence to national or international standards, these audits highlight an<br />

overwhelming level of excellence. Where issues for improvement have been identified at local level, the<br />

impetus that drove the staff to audit their work in the first place becomes the enthusiasm to make the<br />

necessary changes for the better.<br />

Concern centres on the blunt instruments enacted for control of expenditure and recruitment at national<br />

level. Such approaches can be detrimental to patient safety and excellence of care, where it has been clearly<br />

shown that additional resources would not just benefit organisational delivery of healthcare but would<br />

enhance efficiency or have a higher return on investment in the longer term. This blanket ban approach on<br />

expenditure has had an arresting effect on the closure of some audit loops in our hospitals.<br />

The Board of the hospital and the clinical governance committee continue to stand four square behind the<br />

rollout of clinical audit across the hospitals. In a new development, a book containing all the poster<br />

presentations at the audit <strong>master</strong>class was presented to each board member after the event. Copies of these<br />

posters were also hung in the foyers of the hospitals, where other staff, patients and visitors could witness<br />

examples of the high quality of healthcare being delivered across the group.<br />

The group chief executive’s support in funding summer projects by medical students has been very effective<br />

in driving forward the audit agenda. These students, some of which were at a very early stage in their medical<br />

training, produced clear and effective audits under the supervision of consultants with significant learning for<br />

the speciality and the organisation. This project had the added benefit of exposing undergraduates to the<br />

principles of clinical audit and adding to the skills of medical students in preparation for employment as<br />

qualified doctors. It is hoped to expand this project approach in following years, through greater linkages<br />

with the relevant schools of <strong>University</strong> College Dublin.<br />

Clinical audit is now established as a component of medical induction for junior doctors. This is very much<br />

due to the re-engineering of the induction process by medical HR. This new approach has been highly<br />

evaluated by our new medical staff and may serve as a model for other hospitals.<br />

We continue to explore newer, different and more effective ways of educating staff in the practice of clinical<br />

audit. We hosted another successful Clinical Audit <strong>St</strong>udy Day and Masterclass with speakers from the<br />

National Indicator Project in Denmark sharing their experience of clinical indicators with us. National and UK<br />

leaders in quality and governance outlined possible ways forward for the group and helped set the scene for<br />

even more audits at even higher standards of achievement. In house, having presentations from Internal<br />

Return to Contents<br />

12

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