ANNUAL REVIEW master Final3a - St Vincent's University Hospital

St. Vincent’s Healthcare Group Limited - Annual Review 2007
Report from the Director of Operations
Staff should now be familiar with the report we circulate on a monthly basis showing our current position and
identifying actions needed to deliver our targets – see diagram
Clearly there are a number of other
indicators that could be considered, and
indeed will be developed in time with
reference to, and consultation with,
appropriate internal and external
stakeholders.
Each Indicator is defined in turn, in terms of what is being measured, the proposed target and timescale, the
context and interrelatedness with other indicators and the parameters that trigger the red, amber, green
(RAG) status of the traffic light.
This is consistent with the approach used by HSE and is likely to become a feature of HIQA’s reporting
methodology.
We have presented this approach at a number of staff and Heads of Department meetings and the feedback
thus far has been very encouraging. I hope that all staff see this as a useful approach to keeping everyone
informed of where we stand as an organisation and our key areas of focus.
In 2008 I intend to roll this out across the organisation using the same methodology, to develop specific
indicators relevant to each department.
Review of our committee structures and communications
As part of the communication’s strategy planned for 2008 and in line with the principles of Team Based
Performance, we reorganised and reviewed our current committee structures and communications.
Outlined below are some examples of how we evolved our current communication’s structures:
• Replaced weekly management meeting with a Senior Management Meeting twice per month
• Merged Executive Council Meeting with one of those senior management meetings per month
• Moved monthly staff briefing to quarterly in order to drive high attendance
• Re-launched the Heads of Department Meeting
I hope you have found this new approach helpful and as always would welcome feedback. We have also relaunched
Newsround – our monthly Newsletter. My thanks to Claire Finnan for this and all of her efforts on
our Communication's Strategy.
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