Anaesthesia, Intensive Care and Pain Medicine - St Vincent's ...
Anaesthesia, Intensive Care and Pain Medicine - St Vincent's ...
Anaesthesia, Intensive Care and Pain Medicine - St Vincent's ...
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<strong>St</strong>.Vincent’s Healthcare Group<br />
Department of<br />
I n f o r mation <strong>and</strong><br />
Communication Te c h n o l o g y<br />
Allied Health Professional <strong>and</strong> Support Services<br />
It was a busy year for the ICT department with the completion<br />
of existing projects <strong>and</strong> the commencement of new projects.<br />
We were also very happy to welcome a new staff member<br />
Micheal Rourke to our technical support team.<br />
System Enhancements<br />
A number of significant upgrades to existing systems were<br />
completed:<br />
Cirix Metaframe<br />
Hardware <strong>and</strong> Software<br />
168<br />
A number of projects were completed in 2003:<br />
An essential upgrade of our existing Finance System <strong>and</strong> its<br />
extension to <strong>St</strong>.Michael’s Hospital,to replace the existing legacy<br />
system was completed<br />
The first phase of our Network Upgrade has been completed.<br />
This is essentially a straight replacement of our existing 10mbit<br />
DEC network with Gigabit backbone <strong>and</strong> 100mbit Cisco<br />
equipment.<br />
The second phase will see us improve redundancy on the<br />
network by the addition of a further hub at the centre of our<br />
<strong>St</strong>ar topology.<br />
We are now connected to the Government Virtual Private<br />
Network (VPN) offering high-speed access to the internet,<br />
systems such as the Clinical Indemnity Scheme <strong>and</strong> potential<br />
high speed connections to other health agencies.<strong>St</strong> Michael’s<br />
will have access to this facility via our internal VPN.<br />
Cache Interface System<br />
HIPE<br />
PAS<br />
Pathology<br />
Departmental Systems<br />
Hardware <strong>and</strong> Software<br />
Software<br />
Software<br />
Software<br />
Software<br />
A number of projects made significant progress in<br />
2003 <strong>and</strong> will be completed in 2004:<br />
We have developed in partnership with H2H <strong>Care</strong> a new<br />
Appointment Scheduling System,which is being piloted in <strong>St</strong>.<br />
Mark’s <strong>and</strong> <strong>St</strong>.Anne’s Wards.The system has functionality to<br />
manage appointment scheduling,cancellations,rebooking <strong>and</strong><br />
overbooking facilities.The system also has the ability to produce<br />
management reports,statistical analysis <strong>and</strong> patient specific<br />
letters <strong>and</strong> documents.The system also has an interface to the<br />
hospital Patient Administration System<br />
We are continuing to develop all of our Allied Health/<br />
Departmental Systems.<br />
169<br />
The Tomcat Cardiology system has been fully implemented, it is<br />
a departmental system with functionality designed specifically<br />
for cardiology including the facility to integrate existing<br />
diagnostic equipment.It is interfaced to the Patient<br />
Administration System (PAS).<br />
A new Helpdesk System has been implemented.This offers<br />
much more flexibility facilitating improved management of the<br />
existing helpdesk function within SVUH <strong>and</strong> SMH.The addition<br />
of escalation categories <strong>and</strong> an integrated knowledge base will<br />
significantly reduce the turnaround time of faults <strong>and</strong> improve<br />
feedback to users.<br />
We have completed as an integral part of this a<br />
migration of the existing systems onto a single<br />
master patient index, using Sequel Server. Each<br />
department maintains a separate episode<br />
database. We have moved the<br />
systems to a dedicated server<br />
<strong>and</strong> are improving the PAS<br />
interface.We have also