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Anaesthesia, Intensive Care and Pain Medicine - St Vincent's ...

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<strong>St</strong>.Vincent’s Healthcare Group<br />

Department of<br />

I n f o r mation <strong>and</strong><br />

Communication Te c h n o l o g y<br />

Allied Health Professional <strong>and</strong> Support Services<br />

It was a busy year for the ICT department with the completion<br />

of existing projects <strong>and</strong> the commencement of new projects.<br />

We were also very happy to welcome a new staff member<br />

Micheal Rourke to our technical support team.<br />

System Enhancements<br />

A number of significant upgrades to existing systems were<br />

completed:<br />

Cirix Metaframe<br />

Hardware <strong>and</strong> Software<br />

168<br />

A number of projects were completed in 2003:<br />

An essential upgrade of our existing Finance System <strong>and</strong> its<br />

extension to <strong>St</strong>.Michael’s Hospital,to replace the existing legacy<br />

system was completed<br />

The first phase of our Network Upgrade has been completed.<br />

This is essentially a straight replacement of our existing 10mbit<br />

DEC network with Gigabit backbone <strong>and</strong> 100mbit Cisco<br />

equipment.<br />

The second phase will see us improve redundancy on the<br />

network by the addition of a further hub at the centre of our<br />

<strong>St</strong>ar topology.<br />

We are now connected to the Government Virtual Private<br />

Network (VPN) offering high-speed access to the internet,<br />

systems such as the Clinical Indemnity Scheme <strong>and</strong> potential<br />

high speed connections to other health agencies.<strong>St</strong> Michael’s<br />

will have access to this facility via our internal VPN.<br />

Cache Interface System<br />

HIPE<br />

PAS<br />

Pathology<br />

Departmental Systems<br />

Hardware <strong>and</strong> Software<br />

Software<br />

Software<br />

Software<br />

Software<br />

A number of projects made significant progress in<br />

2003 <strong>and</strong> will be completed in 2004:<br />

We have developed in partnership with H2H <strong>Care</strong> a new<br />

Appointment Scheduling System,which is being piloted in <strong>St</strong>.<br />

Mark’s <strong>and</strong> <strong>St</strong>.Anne’s Wards.The system has functionality to<br />

manage appointment scheduling,cancellations,rebooking <strong>and</strong><br />

overbooking facilities.The system also has the ability to produce<br />

management reports,statistical analysis <strong>and</strong> patient specific<br />

letters <strong>and</strong> documents.The system also has an interface to the<br />

hospital Patient Administration System<br />

We are continuing to develop all of our Allied Health/<br />

Departmental Systems.<br />

169<br />

The Tomcat Cardiology system has been fully implemented, it is<br />

a departmental system with functionality designed specifically<br />

for cardiology including the facility to integrate existing<br />

diagnostic equipment.It is interfaced to the Patient<br />

Administration System (PAS).<br />

A new Helpdesk System has been implemented.This offers<br />

much more flexibility facilitating improved management of the<br />

existing helpdesk function within SVUH <strong>and</strong> SMH.The addition<br />

of escalation categories <strong>and</strong> an integrated knowledge base will<br />

significantly reduce the turnaround time of faults <strong>and</strong> improve<br />

feedback to users.<br />

We have completed as an integral part of this a<br />

migration of the existing systems onto a single<br />

master patient index, using Sequel Server. Each<br />

department maintains a separate episode<br />

database. We have moved the<br />

systems to a dedicated server<br />

<strong>and</strong> are improving the PAS<br />

interface.We have also

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