the role of student affairs and services in higher education

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• Higher education must provide academic and career counseling programs as a central function to assist students in preparing for their life work, employment, and careers beyond higher education. • Information technology must be used only as tools or means in the student learning process, not necessarily ends in and of themselves. Student affairs professionals conduct research and develop practice to find ways that technology can enhance student learning and promote positive usage by students through advising, counseling, development of appropriate systems, and training for students. • Student affairs and services professionals expect students to engage their institution and the learning process. This is done consistent with principles of academic and personal integrity, responsible behavior in a community setting, and the exercise of appropriate freedoms developed in a national as well as a local and institutional framework. Good practices in student affairs and services build supportive and inclusive communities locally and globally. RESOURCE MANAGEMENT • Student affairs and services, as a profession, must develop and adhere to high standards of practice and behavior including educational training and preparation; ongoing professional development; certification and licensure qualification processes; internal and external evaluation of services and programs; assessment of student outcomes; staff performance review systems; codes of ethics; and management practices. All are necessary in order to deliver the best in services and programs and be accountable to students and other stakeholders. • Student affairs funding ideally should be multifaceted and must include significant institutional support. Funding from outside sources such as grants, private sector foundations, fund-raising, and alumni giving, may have to be employed to provide the level and array of services required of a particular culture and nation. • Resources must be allocated to those student services and programs that enhance student learning and success in relation to need and demand. • Information technology (I.T.) is essential to efficient and effective management of services and programs for students. Therefore, I.T. must be made available to students and student affairs and services workers in order to achieve learning and success goals for students. 16
RESEARCH AND ASSESSMENT • Student affairs and services professionals, along with the teaching faculty, generally are considered experts on students, their development, and their environments. They gain that information through systematic inquiry including both qualitative and quantitative methods. They are closely linked to the institutional academic mission and serve as invaluable links between students and the rest of the institution. They also serve as role models with high expectations of students and their capacities for learning. More details on evaluation, assessment, and planning are provided in Section IV. 17
Page 1 and 2: THE ROLE OF STUDENT AFFAIRS AND SER
Page 3 and 4: International Student Services 41 M
Page 5 and 6: BACKGROUND AND INTRODUCTION The Int
Page 7 and 8: through those processes. It uses an
Page 9 and 10: PREAMBLE The World Declaration on H
Page 11 and 12: SECTION I - ASSUMPTIONS In the cont
Page 13 and 14: 6. Ongoing professional development
Page 15: ACCESS AND DIVERSITY • Higher edu
Page 19 and 20: MODEL AND THEORETICAL FRAMEWORK Fro
Page 21 and 22: SECTION IV - RESEARCH, EVALUATION,
Page 23 and 24: PROFESSIONAL STANDARDS The last thr
Page 25 and 26: SECTION V - STUDENT AFFAIRS/SERVICE
Page 27 and 28: Section (V) will begin with the dis
Page 29 and 30: • To assist students in overcomin
Page 31 and 32: • Organizing specialist mature ag
Page 33 and 34: • Developing and maintaining a ca
Page 35 and 36: • Conducting programs and involve
Page 37 and 38: • To provide consultation and adv
Page 39 and 40: • Coordinating the activities and
Page 41 and 42: Typical Activities - • Providing
Page 43 and 44: • Supporting and encouraging the
Page 45 and 46: Typical Activities - • Explaining
Page 47 and 48: • Offering sport clubs that provi
Page 49 and 50: Typical Activities - • Planning a
Page 51 and 52: SECTION VI - HIGHER EDUCATION STUDE
Page 53 and 54: Student Financial Aid Network (SFAN
Page 55 and 56: Bosnia/Herzegovina - Republic of Bo
Page 57 and 58: National Youth Foundation - Contact
Page 59 and 60: Norsk Studentunion (NSU) - Website:
Page 61 and 62: WORKABLE - Partner under the Workab
Page 63 and 64: Canada Atlantic Association of Coll
Page 65 and 66: Learning Disability Association of
Page 67 and 68:
International Union of Students (IU
Page 69 and 70:
APPENDICES Appendix A - Writing Tea
Page 71 and 72:
Narbeth R. Emmanuel Vice Chancellor
Page 73 and 74:
Olga Rybalkina - Native of Ukraine
Page 75 and 76:
Appendix B - List of Project Affili
Page 77 and 78:
Janet R. Caldwell Dean of Student L
Page 79 and 80:
Gwendolyn Jordan Dungy Executive Di
Page 81 and 82:
Margaret Hill Senior Policy Adviser
Page 83 and 84:
Michel Leduc Director General, Stud
Page 85 and 86:
Carmen G. Neuberger Executive Direc
Page 87 and 88:
Gregory Roberts Vice President of S
Page 89 and 90:
Paul Snider Psychology Postgraduate
Page 91 and 92:
Howard Wang Asst. Vice President, S
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the role of student affairs and services in higher education

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