TOURISM FOCUS SEPTEMBER - Singapore Tourism Board

TOURISM
FOCUS
2003
SEPTEMBER

Tourism Focus 2003 (ISSN 0219-4112) is published by the Research and Statistics Department, Planning
Division, Singapore Tourism Board.
© 2003 Singapore Tourism Board
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the
prior permission of the copyright holder.
Contents of this report may be freely quoted but a credit line to the Singapore Tourism Board will be
appreciated.
STB shall not be liable for any loss, damage or injury caused by or arising through the use of this data in
this publication. All information in this publication are deemed to be correct at time of printing.
ACKNOWLEDGEMENTS
The Singapore Tourism Board acknowledges with thanks the respective contribution of the Data Processing
Centre of Immigration & Checkpoints Authority Department and the Computer Information Systems Department
(Ministry of Home Affairs) in the collection and processing of the visitor arrivals statistics.
Tourism Court
1 Orchard Spring Lane
Singapore 247729
http://www.stb.com.sg
http://www.visitsingapore.com

CONTENTS
PERFORMANCE OF THE TOURISM SECTOR AS AT SEPTEMBER 2003
• Highlights……..……………………………………………………………………………..…………………………..…
3
• Statistical Tables
1. Ranking of Major Markets in terms of Visitor Arrivals and Visitor Days,
September 2003...…..…..……………...……………..………………...………..………………...……...
2. Visitor Arrivals by Country of Nationality and Mode of Arrival,
September 2003...……..……………...……………..………………...………..………………...……...
3. Visitor Arrivals by Country of Residence and Mode of Arrival,
September 2003..………..……………...……………..………………...………..………………...……...
4. Visitor Arrivals by Country of Residence and Mode of Arrival,
January - September 2003.………………………………………………..…..………………………..….
5. Summary of Characteristics of Visitor Arrivals from Major Markets,
September 2003...…..………..………...……………..………………...………..………………...……...
6. Summary of Characteristics of Visitor Arrivals from Major Markets,
January - September 2003.……..….…...……..…………………………………..……...…………..….
7. Tourism Indicators…..……..………………………….………………………………….………………….
8. Gazetted Hotel Statistics by Hotel Size…...….………………………………………………………..
9. Sales Turnover and Number of Cess Paying Food & Beverage (F&B)
Establishments………………………………………………………………………………………………….
10. Sales Turnover and Number of Rooms and Food & Beverage Outlets Operated
by Gazetted Hotels…..………………………………………………………………...……………………..
11. Cess Collection and Total Sales Turnover of Cess Paying Establishments.…………...…
7
8
9
10
11
19
27
28
29
30
31
APPENDICES
• Explanatory Notes…………………………………………………………………………………………………...…..
35

PERFORMANCE
OF THE
TOURISM SECTOR
SEPTEMBER 2003
1
Tourism Focus September 2003

2
Tourism Focus September 2003

Visitor arrivals in September 2003 decreased by 6.9% to a total of 556,263 visitors, compared to the same period a
year ago.
This decline contributed to a fall in room revenue for gazetted hotels(-19.5%). However, the average occupancy rate increase
1.6% over September 2002.
VISITOR ARRIVALS IN SEPTEMBER 2003
The 12 largest visitor-generating markets were:
Total Arrivals: 556,263 (-6.9%)
No. Country VA Y-o-Y(%) 1
1 Indonesia 114,096 10.9
2 P R China 57,620 22.0
3 Japan 47,587 -38.9
4 Malaysia 42,574 -11.7
5 Australia 41,603 -20.5
6 India 30,324 8.8
7 UK 28,430 -15.9
8 USA 22,057 -6.2
9 Thailand 22,028 13.5
10 South Korea 20,922 -2.6
11 Hong Kong 17,825 -5.8
12 Philippines 15,990 17.5
Visitor arrivals into Singapore continued to show
improvement in the month of September, registering
556,263 visitor arrivals, a decrease of 6.9% on a
year-on-year (y-o-y) basis. This is an improvement
compared to the 10.4% decline in August 2003.
Indonesia, China, Japan and Malaysia remained
our top markets accounting for 47% of visitor arrivals.
Visitor arrivals from China (+22.0%), Philippines
(+17.5%), Thailand (+13.5%), Indonesia
(+10.9%), and India (+8.8%) experienced strong
positive growth, suggesting possible full recovery in
these markets.
For the first time since the outbreak of SARS, arrivals
from China turned positive (+22.0%). This
was driven largely by the increase in leisure traffic
over the same period last year. Holiday arrivals
from China grew by 19.0%. Furthermore, businessrelated
arrivals increased by 35.6%. This can be accrued
to the intensive promotions and attractive
tactical travel packages that have been put up in
conjunction with China-based partners to generate
more visitor traffic since July, after CNTA has lifted
the travel ban on 10 July.
Holiday arrivals from Indonesia grew at a strong
15.8% as a result of the intensive advertising and
promotion of attractively priced Singapore Roars!
packages in Indonesia. In addition, we also see an
improvement in the business-related arrivals with a
6.1% y-o-y increase.
The strong growth in holiday arrivals (+32.3%)
from the Philippines contributed to an increase in
visitor arrivals by 17.5% over September 2002.
Moreover, we also see strong growth in the business-related
arrivals (+23.9%).
Visitor arrivals from India achieved the second
month of positive growth (+8.8%) in September.
This is the best performance to date since the outbreak
of SARS. This growth is mainly driven by
holiday and business-related arrivals at 11.7% each.
STB had been focusing its effort to target incentive
groups during a traditionally low period.
1 Year-on-year growth rate (for example: September 2003 vs September 2002)
3
Business-related segment includes Business, Business and Pleasure and MICE arrivals.
3
Tourism Focus September 2003

Performance of the Tourism Industry in September 2003
VISITOR ARRIVALS FROM JANUARY TO
SEPTEMBER 2003
The 12 largest visitor-generating markets were:
Total Arrivals: 4,212,203 (-25.2%)
No. Country VA Y-o-Y(%) 1
1 Indonesia 889,175 -8.6
2 P R China 373,067 -25.0
3 Japan 310,941 -43.5
4 Malaysia 294,085 -26.2
5 UK 276,655 -18.6
HOTEL SECTOR PERFORMANCE FROM
JANUARY TO SEPTEMBER 2003
Average occupancy rate (AOR) for gazetted hotels
in the first nine months of 2003 was 63.7%, down
by 10.7 percentage points over 2002. Gross lettings
fell by 25.0% to 4,373,941 room-nights. Average
room rates (ARR) fell 11.0% to reach $112.80. Total
room revenue for gazetted hotels was $501.7
million (-33.1%).
6 Australia 272,811 -34.1
7 India 207,885 -24.8
8 South Korea 184,005 -36.3
9 USA 173,795 -29.9
10 Hong Kong 166,858 -19.6
11 Thailand 163,050 -17.4
12 Philippines 122,677 -16.5
For the first nine months of 2003, arrivals declined
25.2% compared to the same period last year. This
is an improvement over a 27.4% decline that we
experienced a month ago. Japan remains the slowest
recovering market with the largest decline in
visitor arrivals.
For holiday arrivals in the first nine months, Indonesia
(-10.2%), Hong Kong (-16.1%), UK (-16.7%),
Thailand (-21.5%) and China (-25.3%) were the
fastest to recover from the effects of SARS. However,
holiday arrivals from markets such as Japan (-
49.9%), India (-43.9%) and Australia (-40.9%) are
recovering much slower than the rest.
Business-related traffic fell 23.5%, with major declines
from South Korea (-32.7%), USA (-31.4%),
Australia (-28.0%) and Japan (-27.9%).
Prepared by: Francis Tan, Manager, Research and Statistics, Email: francistan@stb.com.sg
4
Tourism Focus September 2003

Chart 1
Visitor Arrivals to Singapore
September
Chart 2
Growth Rates of Twelve Markets
2003
Arrivals (000)
120
100
80
60
40
20
30%
20%
10%
0%
-10%
-20%
-30%
-40%
-50%
Indonesia
P R China
Japan
Malaysia
Australia
India
UK
USA
Thailand
South Korea
Hong Kong
Philippines
Indonesia
P R China
Japan
Malaysia
Australia
India
UK
USA
Thailand
South Korea
Hong Kong
Philippines
2001 2002 2003
Sep
Jan-Sep
5
Chart 3
Demand for Hotel Rooms
September 2002- September 2003
Gross Lettings
Arrivals (000) Room Nights (000)
Room Nights (000)
Chart 4
Gross Room Lettings by Hotel Size
September
Tourism Focus September 2003
800
600
400
200
Sep-02 Oct Nov Dec Jan-03 Feb Mar Apr May Jun Jul Aug Sep
Visitor Arrivals
Gross Lettings
800
600
400
200
825
750
675
600
525
450
375
300
225
150
75
0
638.8
624.5
561.5
267.3
168.4
251.9 132.8
70.3
157.2
233.2 146.6
68.8
132.9
143.0
52.3
600 All Hotels
2001 2002 2003

Chart 5
Average Occupancy Rate by Hotel Size
September
Chart 6
Average Room Rate by Hotel Size
September
90%
75%
71.0
68.1 70.3
77.1 74.4
73.0 73.6 80.1
74.4
73.6 73.2
72.9 72.8
72.7 74.4
$210
$175
186.80
165.20
60%
45%
30%
$140
$105
$70
81.40
75.50
72.70
123.80 124.30
121.20 117.80
109.20
98.10
140.10
131.90
124.30
110.70
15%
$35
0%
600 All Hotels
$0
600 All Hotels
2001 2002 2003
2001 2002 2003
6
Chart 7
Sales Turnover of Cess Paying Hotel Establishments
September
Chart 8
Sales Turnover of Cess Paying F&B Establishments
September
Tourism Focus September 2003
$110m
$88m
$66m
$44m
$22m
$0m
85.1
78.9
63.5
61.8
56.5
2001 2002 2003
Room Revenue
F&B Revenue
59.4
$160m
$120m
$80m
$40m
$0m
56.5
140.7
147.0
122.8
72.5 61.8 72.8
59.4
52.4
11.7
12.4
11.0
2001 2002 2003
Hotel-Operated Hotel-Located Others Total

1 RANKING OF MAJOR MARKETS IN TERMS OF VISITOR ARRIVALS AND VISITOR DAYS – SEPTEMBER 2003
COUNTRY OF
RESIDENCE
TOTAL
VISITOR
ARRIVALS
% %∆
COUNTRY OF
RESIDENCE
TOTAL
VISITOR
DAYS
% %∆
COUNTRY OF
NATIONALITY
TOTAL
VISITOR
ARRIVALS
% %∆
TOTAL 556,263 100.00 -6.9 TOTAL 1,724,093 100.00 -2.8 TOTAL 556,263 100.00 -6.9
Indonesia 114,096 20.51 10.9 Indonesia 342,307 19.85 7.9 Indonesia 113,130 20.34 10.5
P R China 57,620 10.36 22.0 India 169,339 9.82 14.2 P R China 56,811 10.21 22.1
Japan 47,587 8.55 -38.9 P R China 165,018 9.57 15.2 Japan 51,337 9.23 -37.1
Malaysia 42,574 7.65 -11.7 Australia 111,477 6.47 -14.8 Australia 38,766 6.97 -20.9
Australia 41,603 7.48 -20.5 Japan 102,667 5.95 -33.5 UK 36,500 6.56 -12.6
India 30,324 5.45 8.8 UK 98,773 5.73 -13.1 India 34,275 6.16 8.8
UK 28,430 5.11 -15.9 Thailand 85,976 4.99 7.2 Malaysia 33,248 5.98 -14.8
USA 22,057 3.97 -6.2 USA 85,599 4.96 -4.3 USA 23,828 4.28 -5.4
Thailand 22,028 3.96 13.5 Philippines 73,550 4.27 9.6 South Korea 21,603 3.88 -2.6
South Korea 20,922 3.76 -2.6 Malaysia 72,943 4.23 -7.7 Thailand 19,832 3.57 14.4
Hong Kong 17,825 3.20 -5.8 Hong Kong 55,617 3.23 -1.4 Philippines 16,414 2.95 17.4
Philippines 15,990 2.87 17.5 Taiwan 44,042 2.55 4.5 Taiwan 13,361 2.40 -2.7
Taiwan 13,177 2.37 -2.8 South Korea 38,475 2.23 8.6 Germany 12,145 2.18 -15.0
Germany 11,020 1.98 -17.0 Germany 32,217 1.87 -14.8 Hong Kong 9,614 1.73 -13.7
New Zealand 9,040 1.63 -15.8 New Zealand 19,852 1.15 -16.3 New Zealand 9,195 1.65 -16.9
Sri Lanka 4,379 0.79 1.8 Sri Lanka 18,310 1.06 -6.8 France 5,518 0.99 -14.2
France 4,252 0.76 -15.6 Vietnam 18,067 1.05 1.3 Canada 5,334 0.96 -14.1
Netherlands 4,144 0.74 -28.9 Bangladesh 15,240 0.88 11.1 Netherlands 5,083 0.91 -25.7
Vietnam 4,083 0.73 32.3 Myanmar 13,447 0.78 4.4 Sri Lanka 4,790 0.86 -1.3
Brunei Darussalam 3,747 0.67 -17.3 France 12,820 0.74 -19.1 Vietnam 3,815 0.69 37.7
Others 41,365 7.44 -17.3 Others 148,359 8.61 -15.6 Others 41,664 7.49 -15.9
7
Tourism Focus September 2003

2 VISITOR ARRIVALS BY COUNTRY OF NATIONALITY AND MODE OF ARRIVAL –
SEPTEMBER 2003
COUNTRY OF NATIONALITY AIR SEA LAND* TOTAL %
CHANGE
NUMBER %
TOTAL 395,139 86,322 74,802 556,263 100.00 -41,190 -6.9
AMERICAS 26,486 1,193 3,167 30,846 5.55 -2,612 -7.8
Canada 4,526 197 611 5,334 0.96 -874 -14.1
USA 20,572 909 2,347 23,828 4.28 -1,359 -5.4
Other Countries in Americas 1,388 87 209 1,684 0.30 -379 -18.4
ASIA 254,460 78,604 58,254 391,318 70.35 -9,228 -2.3
Southeast Asia 102,888 63,620 25,466 191,974 34.51 10,629 5.9
Brunei Darussalam 2,515 42 296 2,853 0.51 -622 -17.9
Indonesia 43,631 54,858 14,641 113,130 20.34 10,755 10.5
Malaysia 28,078 5,170 0 33,248 5.98 -5,776 -14.8
Myanmar 1,336 251 183 1,770 0.32 -20 -1.1
Philippines 10,887 2,571 2,956 16,414 2.95 2,427 17.4
Thailand 12,902 603 6,327 19,832 3.57 2,499 14.4
Vietnam 2,964 92 759 3,815 0.69 1,044 37.7
Other Countries in Southeast Asia 575 33 304 912 0.16 322 54.6
North Asia 113,626 12,708 26,862 153,196 27.54 -22,506 -12.8
Hong Kong SAR 6,817 347 2,450 9,614 1.73 -1,523 -13.7
Japan 39,923 4,500 6,914 51,337 9.23 -30,318 -37.1
P R China 40,851 1,841 14,119 56,811 10.21 10,298 22.1
South Korea 15,026 5,263 1,314 21,603 3.88 -579 -2.6
Taiwan 10,627 744 1,990 13,361 2.40 -372 -2.7
Other Countries in North Asia 382 13 75 470 0.08 -12 -2.5
South Asia 35,956 2,220 5,738 43,914 7.89 2,808 6.8
Bangladesh 2,235 58 147 2,440 0.44 225 10.2
India 27,412 2,010 4,853 34,275 6.16 2,765 8.8
Nepal 833 18 186 1,037 0.19 7 0.7
Pakistan 787 28 107 922 0.17 -47 -4.9
Sri Lanka 4,343 74 373 4,790 0.86 -63 -1.3
Other Countries in South Asia 346 32 72 450 0.08 -79 -14.9
West Asia 1,990 56 188 2,234 0.40 -159 -6.6
Iran 244 8 53 305 0.05 54 21.5
Israel 724 3 0 727 0.13 -79 -9.8
Kuwait 263 4 25 292 0.05 -54 -15.6
Saudi Arabia 170 10 19 199 0.04 -17 -7.9
United Arab Emirates 266 18 28 312 0.06 -41 -11.6
Other Countries in West Asia 323 13 63 399 0.07 -22 -5.2
EUROPE 66,798 4,637 9,373 80,808 14.53 -16,275 -16.8
Austria 915 39 74 1,028 0.18 -220 -17.6
Belgium & Luxembourg 977 97 120 1,194 0.21 -613 -33.9
CIS 1,062 362 76 1,500 0.27 -200 -11.8
Denmark 1,586 94 342 2,022 0.36 -262 -11.5
Finland 817 56 157 1,030 0.19 106 11.5
France 4,519 323 676 5,518 0.99 -912 -14.2
Germany 10,351 462 1,332 12,145 2.18 -2,150 -15.0
Greece 532 181 30 743 0.13 -413 -35.7
Italy 1,604 90 174 1,868 0.34 -1,479 -44.2
Netherlands 4,012 348 723 5,083 0.91 -1,754 -25.7
Norway 1,182 128 161 1,471 0.26 -110 -7.0
Poland 303 55 60 418 0.08 -118 -22.0
Rep of Ireland 1,785 83 252 2,120 0.38 -768 -26.6
Spain 876 56 87 1,019 0.18 -796 -43.9
Sweden 1,608 81 209 1,898 0.34 -232 -10.9
Switzerland 2,112 110 225 2,447 0.44 -572 -18.9
Turkey 625 78 103 806 0.14 84 11.6
UK 30,481 1,676 4,343 36,500 6.56 -5,277 -12.6
Other Countries in Eastern Europe 1,032 288 161 1,481 0.27 -249 -14.4
Other Countries in Western Europe 419 30 68 517 0.09 -340 -39.7
OCEANIA 43,281 1,770 3,498 48,549 8.73 -12,069 -19.9
Australia 34,482 1,436 2,848 38,766 6.97 -10,253 -20.9
New Zealand 8,270 317 608 9,195 1.65 -1,865 -16.9
Other Countries in Oceania 529 17 42 588 0.11 49 9.1
AFRICA 4,022 114 482 4,618 0.83 -1,023 -18.1
Egypt 137 5 8 150 0.03 -37 -19.8
Mauritius 747 10 189 946 0.17 8 0.9
South Africa (Rep of) 1,705 59 116 1,880 0.34 -745 -28.4
Other Countries in Africa 1,433 40 169 1,642 0.30 -249 -13.2
OTHERS 92 4 28 124 0.02 17 15.9
Stateless 9 0 2 11 0.00 -13 -54.2
Not Stated 83 4 26 113 0.02 30 36.1
* Excludes Malaysian citizens arriving by land
8
Tourism Focus September 2003

3 VISITOR ARRIVALS BY COUNTRY OF RESIDENCE AND MODE OF ARRIVAL –
SEPTEMBER 2003
COUNTRY OF RESIDENCE AIR SEA LAND* TOTAL %
CHANGE
NUMBER %
TOTAL 395,139 86,322 74,802 556,263 100.00 -41,190 -6.9
AMERICAS 23,103 1,040 2,675 26,818 4.82 -2,853 -9.6
Canada 2,996 123 420 3,539 0.64 -975 -21.6
USA 19,082 873 2,102 22,057 3.97 -1,450 -6.2
Other Countries in Americas 1,025 44 153 1,222 0.22 -428 -25.9
ASIA 266,112 79,207 60,735 406,054 73.00 -8,726 -2.1
Southeast Asia 109,751 64,192 31,357 205,300 36.91 11,095 5.7
Brunei Darussalam 3,401 47 299 3,747 0.67 -782 -17.3
Indonesia 46,429 55,434 12,233 114,096 20.51 11,220 10.9
Malaysia 28,551 5,194 8,829 42,574 7.65 -5,619 -11.7
Myanmar 1,323 246 161 1,730 0.31 -45 -2.5
Philippines 10,987 2,502 2,501 15,990 2.87 2,377 17.5
Thailand 15,147 621 6,260 22,028 3.96 2,615 13.5
Vietnam 3,227 96 760 4,083 0.73 996 32.3
Other Countries in Southeast Asia 686 52 314 1,052 0.19 333 46.3
North Asia 120,280 12,781 24,745 157,806 28.37 -22,089 -12.3
Hong Kong SAR 14,167 545 3,113 17,825 3.20 -1,089 -5.8
Japan 38,511 4,381 4,695 47,587 8.55 -30,297 -38.9
P R China 41,715 1,877 14,028 57,620 10.36 10,403 22.0
South Korea 14,606 5,222 1,094 20,922 3.76 -550 -2.6
Taiwan 10,716 744 1,717 13,177 2.37 -376 -2.8
Other Countries in North Asia 565 12 98 675 0.12 -180 -21.1
South Asia 32,977 2,134 4,350 39,461 7.09 2,606 7.1
Bangladesh 2,225 57 127 2,409 0.43 184 8.3
India 24,788 1,922 3,614 30,324 5.45 2,446 8.8
Nepal 797 16 174 987 0.18 45 4.8
Pakistan 786 30 78 894 0.16 -70 -7.3
Sri Lanka 4,005 77 297 4,379 0.79 76 1.8
Other Countries in South Asia 376 32 60 468 0.08 -75 -13.8
West Asia 3,104 100 283 3,487 0.63 -338 -8.8
Iran 218 20 57 295 0.05 74 33.5
Israel 696 6 2 704 0.13 -85 -10.8
Kuwait 278 4 28 310 0.06 -101 -24.6
Saudi Arabia 283 11 32 326 0.06 -141 -30.2
United Arab Emirates 1,163 40 89 1,292 0.23 -75 -5.5
Other Countries in West Asia 466 19 75 560 0.10 -10 -1.8
EUROPE 55,270 4,192 7,603 67,065 12.06 -15,914 -19.2
Austria 774 34 59 867 0.16 -230 -21.0
Belgium & Luxembourg 935 111 104 1,150 0.21 -527 -31.4
CIS 1,017 356 72 1,445 0.26 -154 -9.6
Denmark 1,258 92 254 1,604 0.29 -327 -16.9
Finland 626 50 78 754 0.14 67 9.8
France 3,442 267 543 4,252 0.76 -786 -15.6
Germany 9,463 434 1,123 11,020 1.98 -2,261 -17.0
Greece 474 177 14 665 0.12 -424 -38.9
Italy 1,329 80 118 1,527 0.27 -1,490 -49.4
Netherlands 3,198 326 620 4,144 0.74 -1,681 -28.9
Norway 1,071 108 149 1,328 0.24 -117 -8.1
Poland 331 59 57 447 0.08 -148 -24.9
Rep of Ireland 1,237 72 190 1,499 0.27 -600 -28.6
Spain 885 50 80 1,015 0.18 -765 -43.0
Sweden 1,299 78 186 1,563 0.28 -286 -15.5
Switzerland 2,383 115 233 2,731 0.49 -554 -16.9
Turkey 580 77 81 738 0.13 69 10.3
UK 23,595 1,385 3,450 28,430 5.11 -5,362 -15.9
Other Countries in Eastern Europe 915 289 129 1,333 0.24 -205 -13.3
Other Countries in Western Europe 458 32 63 553 0.10 -133 -19.4
OCEANIA 46,467 1,734 3,359 51,560 9.27 -12,438 -19.4
Australia 37,411 1,428 2,764 41,603 7.48 -10,706 -20.5
New Zealand 8,215 286 539 9,040 1.63 -1,690 -15.8
Other Countries in Oceania 841 20 56 917 0.16 -42 -4.4
AFRICA 4,181 143 428 4,752 0.85 -1,110 -18.9
Egypt 156 5 7 168 0.03 -52 -23.6
Mauritius 834 45 184 1,063 0.19 4 0.4
South Africa (Rep of) 1,729 54 88 1,871 0.34 -803 -30.0
Other Countries in Africa 1,462 39 149 1,650 0.30 -259 -13.6
NOT STATED 6 6 2 14 0.00 -149 -91.4
* Excludes Malaysian citizens arriving by land
9
Tourism Focus September 2003

4 VISITOR ARRIVALS BY COUNTRY OF RESIDENCE AND MODE OF ARRIVAL –
JANUARY - SEPTEMBER 2003
COUNTRY OF RESIDENCE AIR SEA LAND* TOTAL %
CHANGE
NUMBER %
TOTAL 2,906,999 716,112 589,092 4,212,203 100.00 -1,417,805 -25.2
AMERICAS 183,081 11,765 23,642 218,488 5.19 -94,926 -30.3
Canada 29,150 1,931 4,896 35,977 0.85 -13,804 -27.7
USA 146,982 9,292 17,521 173,795 4.13 -74,195 -29.9
Other Countries in Americas 6,949 542 1,225 8,716 0.21 -6,927 -44.3
ASIA 1,891,052 641,817 469,259 3,002,128 71.27 -937,221 -23.8
Southeast Asia 780,875 524,643 240,984 1,546,502 36.71 -266,584 -14.7
Brunei Darussalam 25,280 441 1,833 27,554 0.65 -15,746 -36.4
Indonesia 344,188 450,749 94,238 889,175 21.11 -84,084 -8.6
Malaysia 183,981 41,297 68,807 294,085 6.98 -104,447 -26.2
Myanmar 10,478 2,340 1,362 14,180 0.34 -2,820 -16.6
Philippines 80,805 23,663 18,209 122,677 2.91 -24,326 -16.5
Thailand 108,779 5,178 49,093 163,050 3.87 -34,240 -17.4
Vietnam 23,089 827 6,183 30,099 0.71 -119 -0.4
Other Countries in Southeast Asia 4,275 148 1,259 5,682 0.13 -802 -12.4
North Asia 853,969 99,604 192,749 1,146,322 27.21 -573,714 -33.4
Hong Kong SAR 127,875 6,475 32,508 166,858 3.96 -40,721 -19.6
Japan 243,387 30,007 37,547 310,941 7.38 -239,353 -43.5
P R China 264,415 9,068 99,584 373,067 8.86 -124,228 -25.0
South Korea 127,710 45,577 10,718 184,005 4.37 -104,869 -36.3
Taiwan 85,821 8,379 11,224 105,424 2.50 -63,386 -37.5
Other Countries in North Asia 4,761 98 1,168 6,027 0.14 -1,157 -16.1
South Asia 230,946 16,889 33,376 281,211 6.68 -78,715 -21.9
Bangladesh 17,662 462 913 19,037 0.45 -1,443 -7.0
India 166,583 15,221 26,081 207,885 4.94 -68,410 -24.8
Nepal 5,211 187 1,587 6,985 0.17 -3,074 -30.6
Pakistan 5,677 269 775 6,721 0.16 -1,098 -14.0
Sri Lanka 32,699 647 3,598 36,944 0.88 -3,850 -9.4
Other Countries in South Asia 3,114 103 422 3,639 0.09 -840 -18.8
West Asia 25,262 681 2,150 28,093 0.67 -18,208 -39.3
Iran 2,045 147 256 2,448 0.06 422 20.8
Israel 5,329 22 26 5,377 0.13 -2,378 -30.7
Kuwait 2,357 49 198 2,604 0.06 -3,889 -59.9
Saudi Arabia 2,163 46 224 2,433 0.06 -2,798 -53.5
United Arab Emirates 10,504 253 959 11,716 0.28 -5,185 -30.7
Other Countries in West Asia 2,864 164 487 3,515 0.08 -4,380 -55.5
EUROPE 507,057 45,739 66,743 619,539 14.71 -203,038 -24.7
Austria 5,620 323 596 6,539 0.16 -4,216 -39.2
Belgium & Luxembourg 8,451 904 945 10,300 0.24 -6,169 -37.5
CIS 10,474 3,430 740 14,644 0.35 -2,563 -14.9
Denmark 12,018 866 2,683 15,567 0.37 -4,124 -20.9
Finland 4,812 422 957 6,191 0.15 -1,999 -24.4
France 31,477 3,770 4,050 39,297 0.93 -17,285 -30.5
Germany 72,733 4,778 8,030 85,541 2.03 -30,527 -26.3
Greece 4,405 1,126 273 5,804 0.14 -4,466 -43.5
Italy 12,210 791 1,430 14,431 0.34 -14,773 -50.6
Netherlands 29,488 3,774 6,419 39,681 0.94 -12,953 -24.6
Norway 9,670 1,349 1,978 12,997 0.31 -4,372 -25.2
Poland 2,972 1,217 567 4,756 0.11 -1,180 -19.9
Rep of Ireland 9,804 512 1,525 11,841 0.28 -5,540 -31.9
Spain 7,271 421 705 8,397 0.20 -4,806 -36.4
Sweden 14,919 1,373 3,655 19,947 0.47 -5,771 -22.4
Switzerland 19,691 917 1,771 22,379 0.53 -10,724 -32.4
Turkey 6,430 689 550 7,669 0.18 -2,028 -20.9
UK 232,685 15,980 27,990 276,655 6.57 -63,322 -18.6
Other Countries in Eastern Europe 8,205 2,848 1,473 12,526 0.30 -2,746 -18.0
Other Countries in Western Europe 3,722 249 406 4,377 0.10 -3,474 -44.2
OCEANIA 290,054 15,284 26,355 331,693 7.87 -164,896 -33.2
Australia 237,317 12,944 22,550 272,811 6.48 -141,337 -34.1
New Zealand 47,112 2,114 3,410 52,636 1.25 -20,963 -28.5
Other Countries in Oceania 5,625 226 395 6,246 0.15 -2,596 -29.4
AFRICA 35,677 1,486 3,081 40,244 0.96 -13,707 -25.4
Egypt 1,548 48 67 1,663 0.04 -377 -18.5
Mauritius 4,697 262 835 5,794 0.14 -4,262 -42.4
South Africa (Rep of) 17,574 790 1,182 19,546 0.46 -2,943 -13.1
Other Countries in Africa 11,858 386 997 13,241 0.31 -6,125 -31.6
NOT STATED 78 21 12 111 0.00 -4,017 -97.3
* Excludes Malaysian citizens arriving by land
10
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS -
SEPTEMBER 2003
CHARACTERISTICS
TOTAL
USA
CANADA
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 556,263 100.00 -6.9 22,057 100.00 -6.2 3,539 100.00 -21.6
Air 395,139 71.03 -9.0 19,082 86.51 -6.3 2,996 84.66 -20.2
Sea 86,322 15.52 -4.9 873 3.96 -15.1 123 3.48 -48.3
Land 74,802 13.45 3.3 2,102 9.53 -0.3 420 11.87 -19.7
GENDER 556,263 100.00 -6.9 22,057 100.00 -6.2 3,539 100.00 -21.6
Male 316,093 56.82 -5.7 15,657 70.98 -4.6 2,181 61.63 -16.1
Female 222,109 39.93 -6.8 5,746 26.05 -9.8 1,264 35.72 -29.4
Not Stated 18,061 3.25 -25.1 654 2.97 -8.7 94 2.66 -23.0
AGE GROUP (YEARS) 556,263 100.00 -6.9 22,057 100.00 -6.2 3,539 100.00 -21.6
14 & Below 25,965 4.67 -3.6 841 3.81 6.6 171 4.83 -27.5
15 - 19 10,036 1.80 -20.3 151 0.68 -6.2 58 1.64 -26.6
20 - 24 39,259 7.06 -14.5 693 3.14 -13.5 203 5.74 -40.8
25 - 34 145,035 26.07 -8.7 3,998 18.13 -15.4 767 21.67 -23.2
35 - 44 137,372 24.70 -0.2 6,145 27.86 -2.7 746 21.08 -13.7
45 - 54 110,094 19.79 -4.6 5,827 26.42 -2.1 790 22.32 -8.8
55 - 64 61,594 11.07 -9.1 3,273 14.84 -4.6 552 15.60 -19.2
65 & Above 25,103 4.51 -17.4 1,052 4.77 -15.4 244 6.89 -44.3
Not Stated 1,805 0.32 -3.9 77 0.35 -6.1 8 0.23 33.3
Average Age (Years) 39.1 0.0 42.6 0.1 41.5 0.2
PURPOSE OF VISIT 556,263 100.00 -6.9 22,057 100.00 -6.2 3,539 100.00 -21.6
Holiday 229,759 41.30 -14.0 5,057 22.93 -22.3 1,316 37.19 -28.7
Business 98,449 17.70 0.8 8,981 40.72 3.4 534 15.09 -11.7
Business & Pleasure 13,915 2.50 -6.2 1,254 5.69 -5.2 133 3.76 -19.4
In Transit 39,351 7.07 -6.1 1,608 7.29 5.1 555 15.68 -28.1
Visiting Friends/Relatives 39,916 7.18 0.2 2,026 9.19 -5.5 420 11.87 0.7
MICE 20,382 3.66 24.4 794 3.60 19.6 75 2.12 13.6
Education 4,027 0.72 -7.1 90 0.41 -35.3 10 0.28 -50.0
Others 64,609 11.61 -7.5 1,918 8.70 -10.9 392 11.08 -24.3
Not stated 45,855 8.24 0.6 329 1.49 -8.9 104 2.94 0.0
TYPE OF ACCOMMODATION 556,263 100.00 -6.9 22,057 100.00 -6.2 3,539 100.00 -21.6
Hotel 323,794 58.21 -8.8 16,208 73.48 -6.1 2,362 66.74 -24.2
Residence of Friends or Relatives 66,737 12.00 1.6 2,864 12.98 -7.9 666 18.82 -0.1
Others 35,206 6.33 -6.7 511 2.32 -17.7 57 1.61 -66.5
No Accommodation Required 54,439 9.79 -3.2 1,758 7.97 2.3 260 7.35 -24.2
Not Stated 76,087 13.68 -8.1 716 3.25 -10.4 194 5.48 -11.4
FREQUENCY OF VISIT 556,263 100.00 -6.9 22,057 100.00 -6.2 3,539 100.00 -21.6
First Visit 153,600 27.61 -14.9 5,980 27.11 -13.4 1,112 31.42 -31.5
Repeat Visit 336,439 60.48 -2.3 15,552 70.51 -2.8 2,269 64.11 -16.6
Not Stated 66,224 11.91 -8.6 525 2.38 -11.8 158 4.46 -6.0
TRAVEL ARRANGEMENT 556,263 100.00 -6.9 22,057 100.00 -6.2 3,539 100.00 -21.6
Group Packaged 93,544 16.82 -17.6 660 2.99 -35.7 125 3.53 -62.5
Non - Group Packaged 144,898 26.05 -8.1 7,601 34.46 -4.6 1,160 32.78 -21.9
Others 148,764 26.74 -3.8 8,853 40.14 -6.1 1,344 37.98 -17.0
Not Stated 169,057 30.39 -1.5 4,943 22.41 -2.7 910 25.71 -15.4
LENGTH OF STAY (DAYS) 543,390 100.00 -7.1 21,730 100.00 -5.2 3,584 100.00 -19.4
Under 1 Day 131,606 24.22 -7.5 3,434 15.80 7.5 1,023 28.54 -23.2
1 Day 141,030 25.95 -9.6 4,997 23.00 -12.3 738 20.59 -24.7
2 Days 93,842 17.27 -10.5 3,810 17.53 -11.9 534 14.90 -24.1
3 Days 64,198 11.81 -9.6 2,654 12.21 -14.1 371 10.35 -34.8
4 Days 30,476 5.61 -4.3 1,790 8.24 -3.6 199 5.55 -13.9
5 Days 18,375 3.38 4.5 1,255 5.78 2.6 163 4.55 3.8
6 Days 12,356 2.27 7.7 886 4.08 5.0 98 2.73 71.9
7 Days 10,094 1.86 9.6 648 2.98 15.5 71 1.98 -13.4
8 - 10 Days 12,731 2.34 8.8 911 4.19 20.5 158 4.41 36.2
11 - 14 Days 15,277 2.81 0.4 590 2.72 7.1 95 2.65 0.0
15 - 29 Days 8,445 1.55 -3.5 515 2.37 -5.5 95 2.65 -3.1
30 - 59 Days 3,253 0.60 5.4 165 0.76 -5.7 27 0.75 35.0
60 Days & Over 1,707 0.31 -9.6 75 0.35 -24.2 12 0.33 71.4
Average Length of Stay (Days) 3.10 4.3 3.88 2.0 3.56 20.9
Hotel Average Length of Stay (Days) 2.70 4.3 3.50 5.5 2.55 11.3
VISITOR DAYS 1 1,724,093 100.00 -2.8 85,599 4.96 -4.3 12,587 0.73 -5.2
1
The percentage figure in the second column for each market indicates the respective market share.
11
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
SEPTEMBER 2003
CHARACTERISTICS
ASEAN
INDONESIA
MALAYSIA
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 205,300 100.00 5.7 114,096 100.00 10.9 42,574 100.00 -11.7
Air 109,751 53.46 4.0 46,429 40.69 12.1 28,551 67.06 -13.6
Sea 64,192 31.27 5.3 55,434 48.59 9.0 5,194 12.20 -19.5
Land 31,357 15.27 13.3 12,233 10.72 15.3 8,829 20.74 1.5
GENDER 205,300 100.00 5.7 114,096 100.00 10.9 42,574 100.00 -11.7
Male 103,897 50.61 2.1 53,036 46.48 7.0 25,290 59.40 -10.2
Female 93,265 45.43 17.1 55,153 48.34 27.9 16,169 37.98 -12.4
Not Stated 8,138 3.96 -36.4 5,907 5.18 -42.0 1,115 2.62 -29.0
AGE GROUP (YEARS) 205,300 100.00 5.7 114,096 100.00 10.9 42,574 100.00 -11.7
14 & Below 11,504 5.60 6.9 7,061 6.19 20.6 2,473 5.81 -23.7
15 - 19 4,352 2.12 2.3 2,767 2.43 4.8 651 1.53 -21.8
20 - 24 15,843 7.72 4.6 10,002 8.77 5.1 1,846 4.34 -19.0
25 - 34 57,220 27.87 7.1 29,893 26.20 9.4 11,564 27.16 -7.7
35 - 44 52,345 25.50 6.0 26,821 23.51 12.1 12,031 28.26 -9.1
45 - 54 39,017 19.00 6.7 22,597 19.81 15.3 8,321 19.54 -11.5
55 - 64 17,242 8.40 3.8 10,245 8.98 9.7 3,950 9.28 -12.2
65 & Above 7,080 3.45 -4.0 4,355 3.82 1.5 1,627 3.82 -21.3
Not Stated 697 0.34 1.8 355 0.31 -8.0 111 0.26 16.8
Average Age (Years) 37.5 -0.1 37.5 0.0 38.6 0.2
PURPOSE OF VISIT 205,300 100.00 5.7 114,096 100.00 10.9 42,574 100.00 -11.7
Holiday 64,021 31.18 12.4 38,000 33.31 15.8 9,649 22.66 -8.6
Business 29,281 14.26 0.2 11,863 10.40 -1.7 9,077 21.32 -3.0
Business & Pleasure 5,132 2.50 2.2 2,482 2.18 7.8 1,137 2.67 -11.3
In Transit 13,350 6.50 -10.5 5,635 4.94 15.7 6,008 14.11 -27.5
Visiting Friends/Relatives 17,163 8.36 5.0 8,550 7.49 6.3 3,907 9.18 -1.4
MICE 9,911 4.83 36.8 3,779 3.31 39.5 2,508 5.89 14.9
Education 1,541 0.75 -14.1 752 0.66 11.2 224 0.53 -39.5
Others 34,287 16.70 -0.9 18,363 16.09 7.0 8,302 19.50 -18.2
Not stated 30,614 14.91 8.8 24,672 21.62 11.0 1,762 4.14 -13.5
TYPE OF ACCOMMODATION 205,300 100.00 5.7 114,096 100.00 10.9 42,574 100.00 -11.7
Hotel 83,122 40.49 14.3 41,795 36.63 20.4 14,187 33.32 -2.2
Residence of Friends or Relatives 30,013 14.62 11.2 16,678 14.62 16.7 5,874 13.80 -6.9
Others 19,866 9.68 -4.0 9,713 8.51 9.3 5,968 14.02 -26.0
No Accommodation Required 24,407 11.89 -0.2 8,867 7.77 30.6 12,721 29.88 -14.1
Not Stated 47,892 23.33 -2.9 37,043 32.47 -3.0 3,824 8.98 -15.1
FREQUENCY OF VISIT 205,300 100.00 5.7 114,096 100.00 10.9 42,574 100.00 -11.7
First Visit 22,041 10.74 23.4 8,502 7.45 31.9 1,766 4.15 -14.6
Repeat Visit 140,801 68.58 5.5 71,014 62.24 16.0 37,975 89.20 -11.5
Not Stated 42,458 20.68 -0.9 34,580 30.31 -1.8 2,833 6.65 -11.8
TRAVEL ARRANGEMENT 205,300 100.00 5.7 114,096 100.00 10.9 42,574 100.00 -11.7
Group Packaged 16,626 8.10 -7.4 5,680 4.98 -3.8 3,664 8.61 -42.3
Non - Group Packaged 42,214 20.56 16.1 21,377 18.74 30.7 8,610 20.22 -5.8
Others 54,887 26.74 3.0 22,340 19.58 10.7 19,357 45.47 -7.4
Not Stated 91,573 44.60 5.7 64,699 56.71 7.1 10,943 25.70 -7.3
LENGTH OF STAY (DAYS) 201,520 100.00 5.3 111,748 100.00 10.2 42,884 100.00 -10.8
Under 1 Day 61,964 30.75 -3.9 35,655 31.91 8.2 19,948 46.52 -19.7
1 Day 42,746 21.21 2.0 23,809 21.31 6.8 9,784 22.82 -4.5
2 Days 34,156 16.95 18.1 17,702 15.84 17.7 5,441 12.69 3.0
3 Days 21,751 10.79 19.1 11,205 10.03 18.9 3,147 7.34 9.9
4 Days 10,354 5.14 9.5 6,004 5.37 10.9 1,533 3.57 1.9
5 Days 6,671 3.31 21.1 3,849 3.44 18.6 877 2.05 -3.1
6 Days 4,546 2.26 18.1 2,575 2.30 12.6 493 1.15 -4.5
7 Days 4,395 2.18 11.2 2,590 2.32 4.7 351 0.82 -10.7
8 - 10 Days 4,143 2.06 1.2 2,586 2.31 2.6 510 1.19 -13.7
11 - 14 Days 6,226 3.09 5.0 3,112 2.78 5.6 622 1.45 -17.6
15 - 29 Days 2,686 1.33 -13.4 1,673 1.50 -10.3 129 0.30 8.4
30 - 59 Days 1,234 0.61 6.0 677 0.61 6.8 44 0.10 0.0
60 Days & Over 648 0.32 -18.1 311 0.28 3.7 5 0.01 -77.3
Average Length of Stay (Days) 3.02 -0.6 3.00 -2.8 1.71 4.4
Hotel Average Length of Stay (Days) 2.72 -1.7 2.65 -0.8 2.20 0.8
VISITOR DAYS 1 619,508 35.93 5.0 342,307 19.85 7.9 72,943 4.23 -7.7
1
The percentage figure in the second column for each market indicates the respective market share.
12
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
SEPTEMBER 2003
CHARACTERISTICS
THAILAND
PHILIPPINES
JAPAN
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 22,028 100.00 13.5 15,990 100.00 17.5 47,587 100.00 -38.9
Air 15,147 68.76 14.0 10,987 68.71 19.9 38,511 80.93 -37.0
Sea 621 2.82 -4.0 2,502 15.65 -1.1 4,381 9.21 -54.1
Land 6,260 28.42 14.2 2,501 15.64 30.5 4,695 9.87 -35.1
GENDER 22,028 100.00 13.5 15,990 100.00 17.5 47,587 100.00 -38.9
Male 11,159 50.66 7.9 8,250 51.59 10.1 27,723 58.26 -30.1
Female 10,505 47.69 19.8 7,268 45.45 28.8 18,623 39.13 -48.3
Not Stated 364 1.65 17.8 472 2.95 -1.5 1,241 2.61 -43.4
AGE GROUP (YEARS) 22,028 100.00 13.5 15,990 100.00 17.5 47,587 100.00 -38.9
14 & Below 676 3.07 9.9 653 4.08 35.8 1,273 2.68 -35.8
15 - 19 345 1.57 4.9 213 1.33 43.9 661 1.39 -76.8
20 - 24 1,580 7.17 9.6 1,575 9.85 39.1 5,369 11.28 -47.7
25 - 34 7,440 33.78 18.9 5,435 33.99 15.3 13,564 28.50 -40.8
35 - 44 6,683 30.34 12.4 4,159 26.01 13.7 9,646 20.27 -25.1
45 - 54 3,497 15.88 7.9 2,502 15.65 11.6 8,548 17.96 -33.2
55 - 64 1,276 5.79 14.6 978 6.12 15.2 6,286 13.21 -34.4
65 & Above 429 1.95 14.1 398 2.49 22.5 2,138 4.49 -52.3
Not Stated 102 0.46 8.5 77 0.48 18.5 102 0.21 -30.1
Average Age (Years) 36.7 -0.1 36.2 -0.5 39.1 0.9
PURPOSE OF VISIT 22,028 100.00 13.5 15,990 100.00 17.5 47,587 100.00 -38.9
Holiday 6,957 31.58 9.1 5,159 32.26 32.3 26,840 56.40 -48.2
Business 4,772 21.66 11.5 2,008 12.56 8.9 10,112 21.25 -2.7
Business & Pleasure 751 3.41 8.5 474 2.96 21.9 651 1.37 -20.2
In Transit 500 2.27 8.0 751 4.70 10.6 4,484 9.42 -19.7
Visiting Friends/Relatives 1,883 8.55 1.5 2,051 12.83 18.9 1,228 2.58 -17.4
MICE 1,849 8.39 49.0 1,154 7.22 64.6 884 1.86 -4.6
Education 173 0.79 -16.0 90 0.56 -18.2 55 0.12 -71.1
Others 2,766 12.56 26.1 2,981 18.64 -1.0 1,850 3.89 -39.6
Not stated 2,377 10.79 12.9 1,322 8.27 5.5 1,483 3.12 -59.5
TYPE OF ACCOMMODATION 22,028 100.00 13.5 15,990 100.00 17.5 47,587 100.00 -38.9
Hotel 12,583 57.12 16.3 7,702 48.17 24.6 34,093 71.64 -41.1
Residence of Friends or Relatives 2,885 13.10 7.7 3,082 19.27 23.1 2,536 5.33 -15.6
Others 2,202 10.00 27.3 1,320 8.26 4.5 2,035 4.28 -34.5
No Accommodation Required 1,022 4.64 -4.8 1,225 7.66 1.9 4,732 9.94 -25.3
Not Stated 3,336 15.14 7.3 2,661 16.64 8.1 4,191 8.81 -44.9
FREQUENCY OF VISIT 22,028 100.00 13.5 15,990 100.00 17.5 47,587 100.00 -38.9
First Visit 4,403 19.99 18.1 4,553 28.47 31.3 16,856 35.42 -51.2
Repeat Visit 14,948 67.86 10.7 9,947 62.21 13.6 27,197 57.15 -23.6
Not Stated 2,677 12.15 22.5 1,490 9.32 7.0 3,534 7.43 -54.4
TRAVEL ARRANGEMENT 22,028 100.00 13.5 15,990 100.00 17.5 47,587 100.00 -38.9
Group Packaged 2,780 12.62 8.8 2,426 15.17 41.1 15,116 31.76 -56.4
Non - Group Packaged 6,328 28.73 11.4 3,961 24.77 21.8 19,121 40.18 -17.7
Others 5,911 26.83 15.9 3,552 22.21 6.0 6,252 13.14 -19.5
Not Stated 7,009 31.82 15.3 6,051 37.84 14.3 7,098 14.92 -41.9
LENGTH OF STAY (DAYS) 21,446 100.00 13.6 14,926 100.00 15.0 47,464 100.00 -38.7
Under 1 Day 3,145 14.66 1.0 2,177 14.59 0.5 13,309 28.04 -38.1
1 Day 3,443 16.05 -7.7 3,706 24.83 5.2 10,564 22.26 -41.2
2 Days 6,440 30.03 30.1 2,371 15.89 27.1 10,568 22.27 -41.0
3 Days 3,175 14.80 25.2 2,321 15.55 33.1 7,173 15.11 -45.2
4 Days 1,026 4.78 16.2 942 6.31 14.5 2,354 4.96 -27.6
5 Days 775 3.61 41.2 529 3.54 33.2 1,116 2.35 -11.9
6 Days 519 2.42 29.8 477 3.20 35.5 604 1.27 0.7
7 Days 651 3.04 26.2 453 3.03 36.0 424 0.89 9.8
8 - 10 Days 428 2.00 16.9 361 2.42 24.1 546 1.15 -2.0
11 - 14 Days 1,252 5.84 5.8 881 5.90 30.9 364 0.77 -13.9
15 - 29 Days 304 1.42 -2.3 356 2.39 -13.6 371 0.78 -11.5
30 - 59 Days 183 0.85 1.7 226 1.51 7.1 61 0.13 -21.8
60 Days & Over 105 0.49 -36.7 126 0.84 -32.6 10 0.02 -44.4
Average Length of Stay (Days) 3.90 -5.5 4.60 -6.7 2.16 8.9
Hotel Average Length of Stay (Days) 2.92 -3.5 3.20 -6.2 2.29 8.7
VISITOR DAYS 1 85,976 4.99 7.2 73,550 4.27 9.6 102,667 5.95 -33.5
1
The percentage figure in the second column for each market indicates the respective market share.
13
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
SEPTEMBER 2003
CHARACTERISTICS
P R CHINA
SOUTH KOREA
TAIWAN
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 57,620 100.00 22.0 20,922 100.00 -2.6 13,177 100.00 -2.8
Air 41,715 72.40 16.9 14,606 69.81 -5.0 10,716 81.32 -3.0
Sea 1,877 3.26 165.5 5,222 24.96 4.9 744 5.65 -29.7
Land 14,028 24.35 29.5 1,094 5.23 -3.0 1,717 13.03 19.0
GENDER 57,620 100.00 22.0 20,922 100.00 -2.6 13,177 100.00 -2.8
Male 31,292 54.31 20.0 12,276 58.68 7.1 7,177 54.47 -4.4
Female 25,143 43.64 23.7 8,072 38.58 -11.6 5,521 41.90 2.7
Not Stated 1,185 2.06 43.3 574 2.74 -34.2 479 3.64 -28.3
AGE GROUP (YEARS) 57,620 100.00 22.0 20,922 100.00 -2.6 13,177 100.00 -2.8
14 & Below 783 1.36 10.6 1,605 7.67 46.3 479 3.64 -14.5
15 - 19 806 1.40 16.0 220 1.05 16.4 161 1.22 1.3
20 - 24 3,387 5.88 13.9 783 3.74 -18.2 755 5.73 -10.3
25 - 34 14,939 25.93 19.7 5,971 28.54 -14.2 3,709 28.15 -6.2
35 - 44 15,970 27.72 27.7 5,051 24.14 12.9 3,556 26.99 -4.1
45 - 54 13,075 22.69 20.9 3,822 18.27 -0.2 2,756 20.92 -1.7
55 - 64 5,915 10.27 20.8 2,647 12.65 -11.6 1,105 8.39 12.8
65 & Above 2,599 4.51 29.2 778 3.72 -16.7 613 4.65 20.9
Not Stated 146 0.25 16.8 45 0.22 15.4 43 0.33 4.9
Average Age (Years) 40.6 0.2 38.6 -0.7 39.2 0.8
PURPOSE OF VISIT 57,620 100.00 22.0 20,922 100.00 -2.6 13,177 100.00 -2.8
Holiday 34,125 59.22 19.0 9,991 47.75 -4.3 6,833 51.86 4.3
Business 4,603 7.99 31.3 2,560 12.24 -17.0 2,314 17.56 -3.6
Business & Pleasure 516 0.90 -0.4 477 2.28 -21.3 400 3.04 -12.5
In Transit 6,317 10.96 25.4 995 4.76 19.3 709 5.38 9.9
Visiting Friends/Relatives 2,545 4.42 13.4 638 3.05 27.6 690 5.24 -6.0
MICE 1,289 2.24 83.4 740 3.54 -9.1 430 3.26 1.7
Education 1,002 1.74 36.9 158 0.76 9.7 61 0.46 7.0
Others 4,906 8.51 37.1 1,065 5.09 -16.5 755 5.73 -4.9
Not stated 2,317 4.02 4.6 4,298 20.54 14.0 985 7.48 -33.8
TYPE OF ACCOMMODATION 57,620 100.00 22.0 20,922 100.00 -2.6 13,177 100.00 -2.8
Hotel 39,524 68.59 22.0 13,674 65.36 -3.9 9,034 68.56 2.9
Residence of Friends or Relatives 3,287 5.70 10.5 879 4.20 12.5 962 7.30 0.0
Others 4,065 7.05 67.3 624 2.98 -16.9 428 3.25 -4.5
No Accommodation Required 5,904 10.25 25.9 960 4.59 26.3 925 7.02 8.3
Not Stated 4,840 8.40 2.7 4,785 22.87 -3.4 1,828 13.87 -27.2
FREQUENCY OF VISIT 57,620 100.00 22.0 20,922 100.00 -2.6 13,177 100.00 -2.8
First Visit 34,737 60.29 18.2 9,796 46.82 -8.3 4,464 33.88 16.1
Repeat Visit 18,188 31.57 37.0 6,645 31.76 9.1 7,176 54.46 -2.2
Not Stated 4,695 8.15 3.0 4,481 21.42 -4.7 1,537 11.66 -35.1
TRAVEL ARRANGEMENT 57,620 100.00 22.0 20,922 100.00 -2.6 13,177 100.00 -2.8
Group Packaged 36,340 63.07 28.6 7,336 35.06 -7.3 2,858 21.69 1.4
Non - Group Packaged 4,950 8.59 8.2 4,315 20.62 -1.9 4,681 35.52 -3.2
Others 5,245 9.10 29.1 2,550 12.19 1.1 1,305 9.90 0.7
Not Stated 11,085 19.24 7.3 6,721 32.12 1.3 4,333 32.88 -5.8
LENGTH OF STAY (DAYS) 53,705 100.00 21.5 20,532 100.00 -2.2 13,537 100.00 0.7
Under 1 Day 12,639 23.53 36.8 7,375 35.92 4.2 2,644 19.53 -7.6
1 Day 27,666 51.51 17.7 6,713 32.70 -12.4 2,106 15.56 -6.1
2 Days 2,855 5.32 15.9 2,793 13.60 -7.7 2,033 15.02 -5.3
3 Days 1,795 3.34 31.3 1,813 8.83 8.3 3,908 28.87 -0.1
4 Days 1,365 2.54 56.4 537 2.62 -20.9 1,053 7.78 53.5
5 Days 682 1.27 3.6 315 1.53 18.0 485 3.58 32.2
6 Days 710 1.32 21.6 250 1.22 98.4 234 1.73 -13.7
7 Days 485 0.90 16.9 155 0.75 142.2 203 1.50 55.0
8 - 10 Days 1,001 1.86 22.8 201 0.98 58.3 271 2.00 0.7
11 - 14 Days 3,084 5.74 -5.6 174 0.85 23.4 234 1.73 4.5
15 - 29 Days 913 1.70 72.3 150 0.73 44.2 246 1.82 3.8
30 - 59 Days 390 0.73 17.5 40 0.19 25.0 91 0.67 33.8
60 Days & Over 120 0.22 -21.6 16 0.08 100.0 29 0.21 16.0
Average Length of Stay (Days) 2.86 -5.6 1.84 11.5 3.34 7.5
Hotel Average Length of Stay (Days) 2.39 4.4 1.93 9.3 3.15 3.0
VISITOR DAYS 1 165,018 9.57 15.2 38,475 2.23 8.6 44,042 2.55 4.5
1
The percentage figure in the second column for each market indicates the respective market share.
14
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
SEPTEMBER 2003
CHARACTERISTICS
HONG KONG
INDIA
UK
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 17,825 100.00 -5.8 30,324 100.00 8.8 28,430 100.00 -15.9
Air 14,167 79.48 -3.4 24,788 81.74 8.7 23,595 82.99 -17.0
Sea 545 3.06 -9.8 1,922 6.34 -8.9 1,385 4.87 -27.5
Land 3,113 17.46 -14.7 3,614 11.92 22.3 3,450 12.14 0.0
GENDER 17,825 100.00 -5.8 30,324 100.00 8.8 28,430 100.00 -15.9
Male 10,556 59.22 -5.4 21,160 69.78 6.8 16,418 57.75 -13.6
Female 6,869 38.54 -7.1 7,803 25.73 10.6 11,260 39.61 -19.5
Not Stated 400 2.24 12.7 1,361 4.49 35.0 752 2.65 -6.1
AGE GROUP (YEARS) 17,825 100.00 -5.8 30,324 100.00 8.8 28,430 100.00 -15.9
14 & Below 481 2.70 -1.4 1,603 5.29 4.7 1,018 3.58 -1.8
15 - 19 133 0.75 -22.7 519 1.71 -11.0 594 2.09 6.3
20 - 24 613 3.44 -17.2 2,258 7.45 3.4 2,794 9.83 -16.2
25 - 34 4,832 27.11 -8.7 8,720 28.76 11.0 6,704 23.58 -20.7
35 - 44 5,912 33.17 -1.2 7,887 26.01 11.8 5,223 18.37 -10.9
45 - 54 3,335 18.71 -8.2 5,208 17.17 5.5 5,015 17.64 -17.9
55 - 64 1,585 8.89 -1.6 2,873 9.47 9.6 4,575 16.09 -16.9
65 & Above 851 4.77 -10.1 1,154 3.81 11.6 2,424 8.53 -14.4
Not Stated 83 0.47 62.7 102 0.34 37.8 83 0.29 -19.4
Average Age (Years) 40.0 0.1 37.8 0.1 40.9 -0.2
PURPOSE OF VISIT 17,825 100.00 -5.8 30,324 100.00 8.8 28,430 100.00 -15.9
Holiday 7,627 42.79 -11.1 9,946 32.80 11.7 16,426 57.78 -21.2
Business 5,986 33.58 -0.5 7,112 23.45 8.4 4,293 15.10 -3.5
Business & Pleasure 595 3.34 -10.3 943 3.11 0.9 732 2.57 -12.6
In Transit 419 2.35 -20.3 1,118 3.69 -6.2 1,029 3.62 -8.0
Visiting Friends/Relatives 1,560 8.75 -3.0 3,183 10.50 4.2 2,472 8.70 -4.5
MICE 714 4.01 11.0 1,944 6.41 33.1 446 1.57 -3.5
Education 76 0.43 33.3 220 0.73 17.0 47 0.17 -43.4
Others 522 2.93 10.6 3,760 12.40 0.5 2,582 9.08 -12.1
Not stated 326 1.83 -7.1 2,098 6.92 13.7 403 1.42 -13.1
TYPE OF ACCOMMODATION 17,825 100.00 -5.8 30,324 100.00 8.8 28,430 100.00 -15.9
Hotel 13,490 75.68 -4.8 15,837 52.23 13.9 20,637 72.59 -18.2
Residence of Friends or Relatives 2,123 11.91 -8.2 6,260 20.64 6.4 4,207 14.80 -5.2
Others 274 1.54 -9.6 2,686 8.86 -7.0 772 2.72 -23.4
No Accommodation Required 1,237 6.94 3.1 1,775 5.85 -0.9 2,048 7.20 -9.1
Not Stated 701 3.93 -24.0 3,766 12.42 10.3 766 2.69 -12.8
FREQUENCY OF VISIT 17,825 100.00 -5.8 30,324 100.00 8.8 28,430 100.00 -15.9
First Visit 3,705 20.79 -17.7 10,385 34.25 10.1 11,568 40.69 -27.0
Repeat Visit 13,366 74.98 -2.8 17,147 56.55 8.9 16,179 56.91 -5.8
Not Stated 754 4.23 14.1 2,792 9.21 3.3 683 2.40 -11.1
TRAVEL ARRANGEMENT 17,825 100.00 -5.8 30,324 100.00 8.8 28,430 100.00 -15.9
Group Packaged 2,390 13.41 -21.0 3,581 11.81 2.0 1,629 5.73 -41.8
Non - Group Packaged 6,460 36.24 -4.9 6,049 19.95 18.1 9,092 31.98 -22.2
Others 5,404 30.32 -3.4 10,392 34.27 3.1 13,088 46.04 -8.0
Not Stated 3,571 20.03 2.0 10,302 33.97 12.4 4,621 16.25 -9.0
LENGTH OF STAY (DAYS) 17,592 100.00 -4.3 27,818 100.00 7.6 28,712 100.00 -13.9
Under 1 Day 2,309 13.13 -15.0 4,549 16.35 -2.7 2,719 9.47 -6.9
1 Day 4,044 22.99 -12.9 5,036 18.10 -7.1 7,156 24.92 -4.9
2 Days 4,188 23.81 2.7 4,979 17.90 8.1 7,051 24.56 -13.4
3 Days 3,188 18.12 5.7 4,516 16.23 19.9 4,423 15.40 -30.6
4 Days 1,374 7.81 -10.4 1,977 7.11 6.3 2,197 7.65 -22.9
5 Days 766 4.35 9.3 1,201 4.32 31.7 1,332 4.64 -10.4
6 Days 427 2.43 -5.5 788 2.83 23.3 812 2.83 -11.4
7 Days 263 1.49 14.3 506 1.82 17.7 603 2.10 -10.7
8 - 10 Days 326 1.85 -2.1 1,089 3.91 37.2 927 3.23 1.9
11 - 14 Days 325 1.85 10.9 1,257 4.52 32.3 677 2.36 -9.7
15 - 29 Days 282 1.60 -8.4 798 2.87 4.6 631 2.20 0.6
30 - 59 Days 76 0.43 24.6 519 1.87 3.6 155 0.54 21.1
60 Days & Over 24 0.14 -4.0 603 2.17 11.9 29 0.10 11.5
Average Length of Stay (Days) 3.12 4.7 5.58 5.0 3.47 3.3
Hotel Average Length of Stay (Days) 2.69 3.5 3.14 4.0 2.81 -1.9
VISITOR DAYS 1 55,617 3.23 -1.4 169,339 9.82 14.2 98,773 5.73 -13.1
1
The percentage figure in the second column for each market indicates the respective market share.
15
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
SEPTEMBER 2003
CHARACTERISTICS
GERMANY
SCANDINAVIA
NETHERLANDS
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 11,020 100.00 -17.0 4,495 100.00 -14.0 4,144 100.00 -28.9
Air 9,463 85.87 -16.3 3,628 80.71 -10.6 3,198 77.17 -29.0
Sea 434 3.94 -24.3 278 6.18 -15.0 326 7.87 -39.1
Land 1,123 10.19 -19.6 589 13.10 -29.9 620 14.96 -21.2
GENDER 11,020 100.00 -17.0 4,495 100.00 -14.0 4,144 100.00 -28.9
Male 6,836 62.03 -13.2 2,896 64.43 -9.7 2,785 67.21 -24.4
Female 4,012 36.41 -22.5 1,507 33.53 -21.3 1,278 30.84 -36.3
Not Stated 172 1.56 -24.6 92 2.05 -10.7 81 1.95 -40.4
AGE GROUP (YEARS) 11,020 100.00 -17.0 4,495 100.00 -14.0 4,144 100.00 -28.9
14 & Below 230 2.09 -27.2 175 3.89 -7.9 97 2.34 -20.5
15 - 19 208 1.89 -27.0 58 1.29 -37.6 16 0.39 -61.9
20 - 24 1,042 9.46 -31.9 357 7.94 -39.6 212 5.12 -30.9
25 - 34 2,755 25.00 -26.5 1,035 23.03 -25.8 1,171 28.26 -36.1
35 - 44 2,444 22.18 -12.1 982 21.85 -2.6 988 23.84 -18.5
45 - 54 1,898 17.22 -10.9 927 20.62 -4.0 759 18.32 -26.0
55 - 64 1,732 15.72 -3.6 772 17.17 5.5 651 15.71 -27.5
65 & Above 681 6.18 2.7 174 3.87 -24.7 233 5.62 -36.9
Not Stated 30 0.27 -9.1 15 0.33 -21.1 17 0.41 13.3
Average Age (Years) 40.7 1.7 40.7 1.7 41.3 0.3
PURPOSE OF VISIT 11,020 100.00 -17.0 4,495 100.00 -14.0 4,144 100.00 -28.9
Holiday 6,283 57.01 -21.4 1,916 42.63 -25.1 1,802 43.48 -39.1
Business 2,282 20.71 6.4 1,166 25.94 3.7 1,037 25.02 -5.1
Business & Pleasure 299 2.71 -12.1 203 4.52 16.0 110 2.65 -38.2
In Transit 453 4.11 -11.4 338 7.52 -23.4 319 7.70 -17.8
Visiting Friends/Relatives 516 4.68 -31.2 243 5.41 -22.1 295 7.12 -17.8
MICE 195 1.77 9.6 135 3.00 57.0 82 1.98 5.1
Education 51 0.46 -29.2 44 0.98 388.9 16 0.39 100.0
Others 717 6.51 -28.3 341 7.59 -15.8 395 9.53 -37.0
Not stated 224 2.03 -23.3 109 2.42 -4.4 88 2.12 -35.3
TYPE OF ACCOMMODATION 11,020 100.00 -17.0 4,495 100.00 -14.0 4,144 100.00 -28.9
Hotel 8,418 76.39 -16.1 3,032 67.45 -13.2 2,720 65.64 -28.6
Residence of Friends or Relatives 975 8.85 -26.9 489 10.88 -17.8 523 12.62 -19.0
Others 316 2.87 -12.9 175 3.89 -28.6 199 4.80 -37.6
No Accommodation Required 723 6.56 -8.2 476 10.59 -19.2 496 11.97 -28.8
Not Stated 588 5.34 -22.3 323 7.19 7.0 206 4.97 -42.0
FREQUENCY OF VISIT 11,020 100.00 -17.0 4,495 100.00 -14.0 4,144 100.00 -28.9
First Visit 4,928 44.72 -23.9 1,732 38.53 -19.9 1,321 31.88 -42.1
Repeat Visit 5,756 52.23 -9.5 2,600 57.84 -10.4 2,679 64.65 -18.7
Not Stated 336 3.05 -24.2 163 3.63 0.6 144 3.47 -41.7
TRAVEL ARRANGEMENT 11,020 100.00 -17.0 4,495 100.00 -14.0 4,144 100.00 -28.9
Group Packaged 1,265 11.48 -2.1 480 10.68 54.3 196 4.73 -68.0
Non - Group Packaged 4,271 38.76 -24.5 1,671 37.17 -21.1 1,652 39.86 -28.2
Others 2,984 27.08 -14.3 1,446 32.17 -18.2 1,527 36.85 -14.1
Not Stated 2,500 22.69 -12.2 898 19.98 -12.8 769 18.56 -32.2
LENGTH OF STAY (DAYS) 11,113 100.00 -14.7 4,230 100.00 -17.7 4,073 100.00 -27.5
Under 1 Day 1,306 11.75 -11.8 846 20.00 -6.8 812 19.94 -30.2
1 Day 3,250 29.25 -11.3 1,033 24.42 -27.0 1,018 24.99 -27.3
2 Days 2,780 25.02 -16.3 969 22.91 -16.7 916 22.49 -37.6
3 Days 1,555 13.99 -20.8 498 11.77 -25.3 507 12.45 -27.4
4 Days 677 6.09 -25.7 205 4.85 -35.1 238 5.84 -18.2
5 Days 385 3.46 -12.9 181 4.28 -4.2 125 3.07 -16.1
6 Days 267 2.40 -9.5 119 2.81 5.3 108 2.65 -1.8
7 Days 201 1.81 -3.4 97 2.29 31.1 64 1.57 -1.5
8 - 10 Days 269 2.42 -14.9 113 2.67 6.6 98 2.41 6.5
11 - 14 Days 216 1.94 -6.1 95 2.25 6.7 87 2.14 4.8
15 - 29 Days 162 1.46 -1.2 60 1.42 -18.9 78 1.92 0.0
30 - 59 Days 43 0.39 16.2 14 0.33 -26.3 21 0.52 16.7
60 Days & Over 2 0.02 0.0 0 0.00 -100.0 1 0.02 -75.0
Average Length of Stay (Days) 2.92 2.7 2.87 1.4 2.98 14.2
Hotel Average Length of Stay (Days) 2.64 2.5 2.76 7.3 2.75 8.6
VISITOR DAYS 1 32,217 1.87 -14.8 12,915 0.75 -12.7 12,341 0.72 -18.8
1
The percentage figure in the second column for each market indicates the respective market share.
16
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
SEPTEMBER 2003
CHARACTERISTICS
FRANCE
ITALY
SWITZERLAND
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 4,252 100.00 -15.6 1,527 100.00 -49.4 2,731 100.00 -16.9
Air 3,442 80.95 -15.6 1,329 87.03 -49.6 2,383 87.26 -18.6
Sea 267 6.28 -28.0 80 5.24 -25.9 115 4.21 -7.3
Land 543 12.77 -7.5 118 7.73 -56.5 233 8.53 0.4
GENDER 4,252 100.00 -15.6 1,527 100.00 -49.4 2,731 100.00 -16.9
Male 2,965 69.73 -12.4 1,187 77.73 -39.2 1,825 66.83 -10.5
Female 1,197 28.15 -21.5 318 20.83 -68.8 844 30.90 -29.1
Not Stated 90 2.12 -29.7 22 1.44 -54.2 62 2.27 8.8
AGE GROUP (YEARS) 4,252 100.00 -15.6 1,527 100.00 -49.4 2,731 100.00 -16.9
14 & Below 97 2.28 -46.7 30 1.96 -65.1 75 2.75 -8.5
15 - 19 44 1.03 -21.4 9 0.59 -78.0 40 1.46 -29.8
20 - 24 300 7.06 -20.2 43 2.82 -65.3 259 9.48 -15.4
25 - 34 1,297 30.50 -10.6 404 26.46 -67.6 646 23.65 -37.4
35 - 44 973 22.88 -9.4 432 28.29 -37.3 715 26.18 7.2
45 - 54 815 19.17 -17.5 344 22.53 -25.4 513 18.78 -6.6
55 - 64 567 13.33 -10.6 202 13.23 -26.8 369 13.51 -16.3
65 & Above 144 3.39 -44.2 60 3.93 -29.4 109 3.99 -21.6
Not Stated 15 0.35 -21.1 3 0.20 -70.0 5 0.18 -58.3
Average Age (Years) 39.7 0.0 41.5 4.0 39.9 0.9
PURPOSE OF VISIT 4,252 100.00 -15.6 1,527 100.00 -49.4 2,731 100.00 -16.9
Holiday 1,467 34.50 -24.1 450 29.47 -71.7 1,187 43.46 -34.2
Business 1,323 31.11 -4.5 572 37.46 -7.0 796 29.15 20.4
Business & Pleasure 138 3.25 -12.1 49 3.21 -41.0 99 3.63 17.9
In Transit 421 9.90 -9.9 167 10.94 -20.5 176 6.44 -16.2
Visiting Friends/Relatives 332 7.81 -13.5 53 3.47 -29.3 172 6.30 -9.5
MICE 135 3.17 -1.5 57 3.73 -12.3 75 2.75 38.9
Education 14 0.33 -22.2 5 0.33 0.0 33 1.21 135.7
Others 284 6.68 -18.2 139 9.10 -53.2 152 5.57 -33.9
Not stated 138 3.25 -34.0 35 2.29 -55.7 41 1.50 5.1
TYPE OF ACCOMMODATION 4,252 100.00 -15.6 1,527 100.00 -49.4 2,731 100.00 -16.9
Hotel 2,659 62.54 -16.0 1,046 68.50 -54.9 1,969 72.10 -19.6
Residence of Friends or Relatives 664 15.62 -17.0 101 6.61 -29.4 321 11.75 -13.5
Others 111 2.61 -17.8 51 3.34 -54.9 80 2.93 66.7
No Accommodation Required 449 10.56 3.9 169 11.07 -9.1 232 8.50 -16.2
Not Stated 369 8.68 -26.8 160 10.48 -37.5 129 4.72 -7.9
FREQUENCY OF VISIT 4,252 100.00 -15.6 1,527 100.00 -49.4 2,731 100.00 -16.9
First Visit 1,341 31.54 -22.4 424 27.77 -72.8 934 34.20 -35.6
Repeat Visit 2,678 62.98 -9.6 1,006 65.88 -22.0 1,728 63.27 -1.8
Not Stated 233 5.48 -33.0 97 6.35 -42.9 69 2.53 -8.0
TRAVEL ARRANGEMENT 4,252 100.00 -15.6 1,527 100.00 -49.4 2,731 100.00 -16.9
Group Packaged 170 4.00 -49.4 70 4.58 -83.3 115 4.21 -40.1
Non - Group Packaged 1,710 40.22 -15.4 524 34.32 -52.1 1,221 44.71 -25.0
Others 1,411 33.18 -7.7 485 31.76 -33.2 877 32.11 0.8
Not Stated 961 22.60 -16.7 448 29.34 -42.3 518 18.97 -13.1
LENGTH OF STAY (DAYS) 4,253 100.00 -13.7 1,524 100.00 -50.6 2,618 100.00 -16.3
Under 1 Day 1,076 25.30 -7.4 359 23.56 -25.4 488 18.64 -2.6
1 Day 1,060 24.92 -21.8 408 26.77 -50.6 621 23.72 -20.0
2 Days 716 16.84 -13.6 265 17.39 -71.7 662 25.29 -28.7
3 Days 454 10.67 -7.5 184 12.07 -46.2 331 12.64 -19.9
4 Days 249 5.85 -17.3 86 5.64 -37.7 161 6.15 -14.4
5 Days 154 3.62 -15.8 65 4.27 -45.4 100 3.82 3.1
6 Days 123 2.89 -4.7 29 1.90 -21.6 57 2.18 -6.6
7 Days 85 2.00 16.4 24 1.57 -44.2 48 1.83 11.6
8 - 10 Days 118 2.77 -7.1 34 2.23 -29.2 65 2.48 47.7
11 - 14 Days 106 2.49 -9.4 27 1.77 -41.3 45 1.72 -6.3
15 - 29 Days 92 2.16 -31.9 25 1.64 -56.9 34 1.30 61.9
30 - 59 Days 18 0.42 0.0 15 0.98 66.7 6 0.23 50.0
60 Days & Over 2 0.05 -81.8 3 0.20 50.0 0 0.00 -100.0
Average Length of Stay (Days) 3.02 -4.1 3.10 13.3 2.74 10.8
Hotel Average Length of Stay (Days) 2.64 -2.0 2.91 13.8 2.62 7.2
VISITOR DAYS 1 12,820 0.74 -19.1 4,731 0.27 -42.7 7,476 0.43 -7.9
1
The percentage figure in the second column for each market indicates the respective market share.
17
Tourism Focus September 2003

5 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
SEPTEMBER 2003
CHARACTERISTICS
AUSTRALIA
NEW ZEALAND
SOUTH AFRICA (REP OF)
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 41,603 100.00 -20.5 9,040 100.00 -15.8 1,871 100.00 -30.0
Air 37,411 89.92 -18.4 8,215 90.87 -13.7 1,729 92.41 -29.6
Sea 1,428 3.43 -52.7 286 3.16 -48.1 54 2.89 -27.0
Land 2,764 6.64 -19.5 539 5.96 -18.5 88 4.70 -38.5
GENDER 41,603 100.00 -20.5 9,040 100.00 -15.8 1,871 100.00 -30.0
Male 23,192 55.75 -17.7 4,865 53.82 -14.2 1,135 60.66 -21.3
Female 17,034 40.94 -23.9 3,860 42.70 -17.4 684 36.56 -40.8
Not Stated 1,377 3.31 -20.5 315 3.48 -18.8 52 2.78 -30.7
AGE GROUP (YEARS) 41,603 100.00 -20.5 9,040 100.00 -15.8 1,871 100.00 -30.0
14 & Below 3,377 8.12 -21.1 863 9.55 0.0 97 5.18 -27.6
15 - 19 1,086 2.61 -22.3 235 2.60 -1.3 45 2.41 -19.6
20 - 24 1,674 4.02 -20.6 334 3.69 -3.5 83 4.44 -21.0
25 - 34 7,205 17.32 -19.7 1,415 15.65 -7.6 420 22.45 -27.0
35 - 44 8,487 20.40 -16.6 1,740 19.25 -14.4 477 25.49 -28.4
45 - 54 9,589 23.05 -19.7 2,166 23.96 -16.8 393 21.00 -26.8
55 - 64 6,958 16.72 -20.6 1,533 16.96 -21.7 248 13.25 -37.5
65 & Above 3,060 7.36 -31.7 730 8.08 -33.6 99 5.29 -46.8
Not Stated 167 0.40 -13.9 24 0.27 -58.6 9 0.48 -50.0
Average Age (Years) 41.4 -0.3 41.5 -1.7 40.4 -1.0
PURPOSE OF VISIT 41,603 100.00 -20.5 9,040 100.00 -15.8 1,871 100.00 -30.0
Holiday 19,057 45.81 -27.9 4,354 48.16 -20.9 997 53.29 -39.7
Business 7,343 17.65 -3.6 1,070 11.84 -5.4 363 19.40 3.7
Business & Pleasure 836 2.01 -17.4 211 2.33 18.5 61 3.26 13.0
In Transit 3,641 8.75 -1.5 966 10.69 -5.4 192 10.26 -30.4
Visiting Friends/Relatives 4,321 10.39 2.5 715 7.91 -5.9 83 4.44 -6.7
MICE 1,079 2.59 -17.4 142 1.57 -9.0 37 1.98 27.6
Education 243 0.58 -29.2 77 0.85 8.5 1 0.05 -93.8
Others 4,497 10.81 -35.9 1,416 15.66 -20.7 106 5.67 -37.6
Not stated 586 1.41 -12.0 89 0.98 -28.8 31 1.66 -16.2
TYPE OF ACCOMMODATION 41,603 100.00 -20.5 9,040 100.00 -15.8 1,871 100.00 -30.0
Hotel 28,829 69.30 -23.5 6,466 71.53 -18.1 1,302 69.59 -31.6
Residence of Friends or Relatives 6,147 14.78 -1.3 978 10.82 -9.3 167 8.93 -10.7
Others 853 2.05 -54.8 193 2.13 -41.9 31 1.66 -50.0
No Accommodation Required 4,447 10.69 -12.0 1,157 12.80 3.3 288 15.39 -23.4
Not Stated 1,327 3.19 -8.1 246 2.72 -19.1 83 4.44 -42.8
FREQUENCY OF VISIT 41,603 100.00 -20.5 9,040 100.00 -15.8 1,871 100.00 -30.0
First Visit 9,528 22.90 -30.6 2,409 26.65 -18.3 850 45.43 -35.4
Repeat Visit 30,972 74.45 -17.1 6,450 71.35 -14.5 964 51.52 -24.0
Not Stated 1,103 2.65 -8.0 181 2.00 -23.3 57 3.05 -37.4
TRAVEL ARRANGEMENT 41,603 100.00 -20.5 9,040 100.00 -15.8 1,871 100.00 -30.0
Group Packaged 1,357 3.26 -57.1 513 5.67 -26.9 150 8.02 -69.8
Non - Group Packaged 15,600 37.50 -24.2 3,481 38.51 -21.8 748 39.98 -20.8
Others 17,262 41.49 -14.8 3,620 40.04 -7.3 529 28.27 -22.9
Not Stated 7,384 17.75 -11.1 1,426 15.77 -14.5 444 23.73 -19.0
LENGTH OF STAY (DAYS) 40,220 100.00 -20.8 8,948 100.00 -17.2 1,940 100.00 -27.7
Under 1 Day 7,506 18.66 -7.0 1,874 20.94 3.9 422 21.75 -44.9
1 Day 12,419 30.88 -26.7 3,253 36.35 -21.8 421 21.70 -28.0
2 Days 7,220 17.95 -32.7 1,656 18.51 -26.5 533 27.47 -24.8
3 Days 4,401 10.94 -20.9 822 9.19 -23.4 228 11.75 -16.8
4 Days 2,910 7.24 -14.6 512 5.72 -6.2 112 5.77 -7.4
5 Days 1,627 4.05 -18.0 217 2.43 -34.4 37 1.91 -50.0
6 Days 1,105 2.75 3.7 145 1.62 -17.6 47 2.42 30.6
7 Days 780 1.94 -9.6 95 1.06 -20.8 23 1.19 -14.8
8 - 10 Days 1,177 2.93 16.4 203 2.27 58.6 39 2.01 62.5
11 - 14 Days 530 1.32 -2.2 89 0.99 -19.8 41 2.11 24.2
15 - 29 Days 432 1.07 -9.1 70 0.78 -4.1 27 1.39 0.0
30 - 59 Days 91 0.23 0.0 12 0.13 -53.8 9 0.46 50.0
60 Days & Over 22 0.05 -15.4 0 0.00 -100.0 1 0.05 0.0
Average Length of Stay (Days) 2.68 7.1 2.20 -0.7 2.77 23.6
Hotel Average Length of Stay (Days) 2.48 6.6 2.06 2.1 2.56 14.5
VISITOR DAYS 1 111,477 6.47 -14.8 19,852 1.15 -16.3 5,185 0.30 -13.5
1
The percentage figure in the second column for each market indicates the respective market share.
18
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS -
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
TOTAL
USA
CANADA
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 4,212,203 100.00 -25.2 173,795 100.00 -29.9 35,977 100.00 -27.7
Air 2,906,999 69.01 -27.8 146,982 84.57 -30.7 29,150 81.02 -28.3
Sea 716,112 17.00 -17.6 9,292 5.35 -27.7 1,931 5.37 -22.3
Land 589,092 13.99 -19.8 17,521 10.08 -23.9 4,896 13.61 -26.5
GENDER 4,212,203 100.00 -25.2 173,795 100.00 -29.9 35,977 100.00 -27.7
Male 2,352,934 55.86 -25.0 117,291 67.49 -29.2 20,731 57.62 -25.9
Female 1,668,833 39.62 -25.3 50,745 29.20 -31.6 14,127 39.27 -30.5
Not Stated 190,436 4.52 -26.1 5,759 3.31 -28.5 1,119 3.11 -25.1
AGE GROUP (YEARS) 4,212,203 100.00 -25.2 173,795 100.00 -29.9 35,977 100.00 -27.7
14 & Below 278,722 6.62 -29.9 11,235 6.46 -32.3 2,675 7.44 -31.4
15 - 19 116,102 2.76 -28.1 3,142 1.81 -32.0 1,025 2.85 -39.5
20 - 24 297,534 7.06 -22.2 7,531 4.33 -29.5 2,607 7.25 -31.5
25 - 34 1,040,810 24.71 -24.5 30,587 17.60 -32.7 6,815 18.94 -26.0
35 - 44 1,010,990 24.00 -23.2 42,411 24.40 -31.6 6,352 17.66 -30.5
45 - 54 791,828 18.80 -25.3 41,516 23.89 -28.0 7,277 20.23 -28.3
55 - 64 454,856 10.80 -26.2 25,637 14.75 -26.2 5,764 16.02 -21.2
65 & Above 206,566 4.90 -31.1 11,027 6.34 -28.4 3,351 9.31 -24.3
Not Stated 14,795 0.35 -24.8 709 0.41 -14.0 111 0.31 -17.8
Average Age (Years) 38.3 0.0 41.4 0.4 40.9 0.6
PURPOSE OF VISIT 4,212,203 100.00 -25.2 173,795 100.00 -29.9 35,977 100.00 -27.7
Holiday 1,840,562 43.70 -29.7 50,596 29.11 -29.1 15,653 43.51 -29.6
Business 673,853 16.00 -21.8 55,978 32.21 -29.8 3,947 10.97 -28.1
Business & Pleasure 99,739 2.37 -25.7 8,501 4.89 -33.0 964 2.68 -36.0
In Transit 289,253 6.87 -34.6 15,963 9.18 -41.0 5,193 14.43 -37.9
Visiting Friends/Relatives 317,250 7.53 -17.9 19,045 10.96 -29.4 4,591 12.76 -23.8
MICE 106,133 2.52 -31.1 3,611 2.08 -47.6 363 1.01 -54.1
Education 29,948 0.71 -25.4 946 0.54 -49.4 220 0.61 -32.1
Others 497,210 11.80 -0.4 16,376 9.42 -3.6 4,218 11.72 13.3
Not stated 358,255 8.51 -27.6 2,779 1.60 -37.1 828 2.30 -37.1
TYPE OF ACCOMMODATION 4,212,203 100.00 -25.2 173,795 100.00 -29.9 35,977 100.00 -27.7
Hotel 2,367,485 56.21 -29.3 117,218 67.45 -30.9 23,125 64.28 -29.3
Residence of Friends or Relatives 549,272 13.04 -15.3 29,744 17.11 -26.2 7,592 21.10 -22.8
Others 282,471 6.71 -13.7 4,932 2.84 -25.1 1,052 2.92 -28.9
No Accommodation Required 401,897 9.54 -18.8 15,409 8.87 -27.2 2,443 6.79 -24.1
Not Stated 611,078 14.51 -24.6 6,492 3.74 -36.6 1,765 4.91 -30.3
FREQUENCY OF VISIT 4,212,203 100.00 -25.2 173,795 100.00 -29.9 35,977 100.00 -27.7
First Visit 1,142,744 27.13 -33.2 47,025 27.06 -35.7 11,787 32.76 -32.1
Repeat Visit 2,544,686 60.41 -19.8 122,078 70.24 -26.9 22,778 63.31 -24.6
Not Stated 524,773 12.46 -29.5 4,692 2.70 -39.4 1,412 3.92 -36.3
TRAVEL ARRANGEMENT 4,212,203 100.00 -25.2 173,795 100.00 -29.9 35,977 100.00 -27.7
Group Packaged 663,698 15.76 -37.5 7,765 4.47 -37.4 1,807 5.02 -47.9
Non - Group Packaged 1,068,632 25.37 -26.2 55,682 32.04 -30.6 11,760 32.69 -28.3
Others 1,150,212 27.31 -17.9 70,660 40.66 -28.1 13,883 38.59 -23.2
Not Stated 1,329,661 31.57 -22.6 39,688 22.84 -30.4 8,527 23.70 -27.9
LENGTH OF STAY (DAYS) 4,147,744 100.00 -24.9 171,183 100.00 -29.8 35,975 100.00 -27.0
Under 1 Day 998,370 24.07 -21.8 31,676 18.50 -25.7 9,753 27.11 -22.5
1 Day 1,055,691 25.45 -28.0 40,112 23.43 -28.6 8,163 22.69 -27.9
2 Days 718,919 17.33 -25.4 28,239 16.50 -33.5 5,283 14.69 -29.1
3 Days 481,840 11.62 -29.2 20,758 12.13 -33.1 3,838 10.67 -32.3
4 Days 237,552 5.73 -25.8 12,843 7.50 -32.0 2,130 5.92 -27.6
5 Days 136,463 3.29 -24.3 8,625 5.04 -32.2 1,412 3.92 -29.0
6 Days 92,204 2.22 -23.3 6,066 3.54 -32.6 948 2.64 -26.7
7 Days 76,506 1.84 -20.7 4,304 2.51 -31.7 697 1.94 -40.3
8 - 10 Days 100,355 2.42 -18.5 6,249 3.65 -28.4 1,132 3.15 -33.5
11 - 14 Days 130,933 3.16 -13.2 4,847 2.83 -24.5 1,070 2.97 -20.1
15 - 29 Days 78,577 1.89 -15.9 5,189 3.03 -21.1 1,156 3.21 -14.6
30 - 59 Days 26,662 0.64 -15.7 1,563 0.91 -20.3 287 0.80 -17.3
60 Days & Over 13,672 0.33 -21.7 712 0.42 -18.4 106 0.29 -7.0
Average Length of Stay (Days) 3.24 4.2 3.97 3.3 3.60 3.5
Hotel Average Length of Stay (Days) 2.72 3.3 3.38 1.3 2.37 -4.9
VISITOR DAYS 1 13,643,641 100.00 -22.0 689,343 5.05 -27.6 129,400 0.95 -25.2
1
The percentage figure in the second column for each market indicates the respective market share.
19
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
ASEAN
INDONESIA
MALAYSIA
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 1,546,502 100.00 -14.7 889,175 100.00 -8.6 294,085 100.00 -26.2
Air 780,875 50.49 -19.9 344,188 38.71 -12.3 183,981 62.56 -30.7
Sea 524,643 33.92 -7.4 450,749 50.69 -5.3 41,297 14.04 -21.1
Land 240,984 15.58 -11.4 94,238 10.60 -10.0 68,807 23.40 -14.6
GENDER 1,546,502 100.00 -14.7 889,175 100.00 -8.6 294,085 100.00 -26.2
Male 784,636 50.74 -17.9 414,847 46.66 -13.0 179,660 61.09 -25.7
Female 652,594 42.20 -10.2 384,418 43.23 -1.8 104,547 35.55 -27.4
Not Stated 109,272 7.07 -16.4 89,910 10.11 -14.5 9,878 3.36 -23.0
AGE GROUP (YEARS) 1,546,502 100.00 -14.7 889,175 100.00 -8.6 294,085 100.00 -26.2
14 & Below 107,656 6.96 -20.9 73,204 8.23 -10.6 15,552 5.29 -34.2
15 - 19 43,551 2.82 -15.1 30,524 3.43 -6.9 5,185 1.76 -27.0
20 - 24 125,501 8.12 -12.3 82,885 9.32 -9.7 14,417 4.90 -27.6
25 - 34 430,054 27.81 -12.3 233,075 26.21 -6.8 81,775 27.81 -24.5
35 - 44 386,895 25.02 -14.3 202,129 22.73 -7.3 85,158 28.96 -24.6
45 - 54 278,326 18.00 -15.2 160,579 18.06 -9.5 57,086 19.41 -25.7
55 - 64 119,239 7.71 -16.2 71,777 8.07 -9.9 24,896 8.47 -27.3
65 & Above 49,666 3.21 -22.1 31,977 3.60 -15.5 9,230 3.14 -36.3
Not Stated 5,614 0.36 -18.0 3,025 0.34 -17.9 786 0.27 -22.2
Average Age (Years) 36.6 -0.1 36.1 -0.1 38.2 0.0
PURPOSE OF VISIT 1,546,502 100.00 -14.7 889,175 100.00 -8.6 294,085 100.00 -26.2
Holiday 507,600 32.82 -16.8 309,903 34.85 -10.2 67,451 22.94 -30.8
Business 214,782 13.89 -17.9 97,738 10.99 -11.7 63,304 21.53 -25.0
Business & Pleasure 36,901 2.39 -18.7 18,488 2.08 -12.0 8,333 2.83 -26.3
In Transit 97,106 6.28 -27.8 43,066 4.84 -11.1 39,977 13.59 -37.5
Visiting Friends/Relatives 130,272 8.42 -11.4 65,463 7.36 -7.1 28,537 9.70 -16.8
MICE 52,655 3.40 -23.0 21,351 2.40 -10.6 13,839 4.71 -31.9
Education 11,510 0.74 -21.4 5,525 0.62 -12.8 1,501 0.51 -30.2
Others 263,440 17.03 3.9 143,873 16.18 8.8 57,148 19.43 -9.1
Not stated 232,236 15.02 -16.4 183,768 20.67 -14.6 13,995 4.76 -35.3
TYPE OF ACCOMMODATION 1,546,502 100.00 -14.7 889,175 100.00 -8.6 294,085 100.00 -26.2
Hotel 583,408 37.72 -18.7 304,467 34.24 -10.8 91,445 31.09 -30.1
Residence of Friends or Relatives 234,613 15.17 -7.4 132,408 14.89 -0.8 43,871 14.92 -19.4
Others 161,657 10.45 -9.2 82,391 9.27 -7.0 43,774 14.88 -20.3
No Accommodation Required 178,569 11.55 -13.2 69,480 7.81 10.2 85,602 29.11 -25.6
Not Stated 388,255 25.11 -15.3 300,429 33.79 -13.4 29,393 9.99 -32.1
FREQUENCY OF VISIT 1,546,502 100.00 -14.7 889,175 100.00 -8.6 294,085 100.00 -26.2
First Visit 152,465 9.86 -17.3 57,786 6.50 -7.8 11,242 3.82 -32.1
Repeat Visit 1,063,124 68.74 -12.9 561,610 63.16 -4.4 261,452 88.90 -25.3
Not Stated 330,913 21.40 -18.9 269,779 30.34 -16.5 21,391 7.27 -33.4
TRAVEL ARRANGEMENT 1,546,502 100.00 -14.7 889,175 100.00 -8.6 294,085 100.00 -26.2
Group Packaged 103,059 6.66 -31.0 37,984 4.27 -24.4 15,437 5.25 -53.3
Non - Group Packaged 294,461 19.04 -16.9 149,111 16.77 -6.3 58,312 19.83 -29.2
Others 421,127 27.23 -10.0 179,508 20.19 -0.4 139,971 47.60 -19.0
Not Stated 727,855 47.06 -13.5 522,572 58.77 -10.5 80,365 27.33 -27.2
LENGTH OF STAY (DAYS) 1,533,135 100.00 -13.6 890,937 100.00 -8.3 294,118 100.00 -22.4
Under 1 Day 482,558 31.48 -12.8 283,476 31.82 -6.3 145,197 49.37 -22.8
1 Day 313,412 20.44 -17.9 178,923 20.08 -11.2 63,448 21.57 -23.0
2 Days 244,204 15.93 -11.1 132,235 14.84 -8.5 33,840 11.51 -21.4
3 Days 154,554 10.08 -13.8 88,354 9.92 -7.5 18,471 6.28 -21.4
4 Days 82,281 5.37 -15.4 52,285 5.87 -9.3 9,830 3.34 -24.0
5 Days 52,173 3.40 -10.5 33,906 3.81 -4.0 5,959 2.03 -19.0
6 Days 35,617 2.32 -11.6 22,876 2.57 -9.0 3,549 1.21 -19.8
7 Days 34,673 2.26 -11.3 23,111 2.59 -8.3 2,343 0.80 -20.1
8 - 10 Days 36,783 2.40 -11.6 24,017 2.70 -10.7 3,986 1.36 -21.1
11 - 14 Days 55,164 3.60 -4.5 27,815 3.12 -4.3 5,992 2.04 -15.3
15 - 29 Days 26,049 1.70 -13.2 16,321 1.83 -12.5 1,050 0.36 -15.0
30 - 59 Days 10,315 0.67 -17.2 5,369 0.60 -15.3 363 0.12 -51.6
60 Days & Over 5,352 0.35 -30.3 2,249 0.25 -24.1 90 0.03 -54.5
Average Length of Stay (Days) 3.21 -0.2 3.17 -1.9 1.77 -0.5
Hotel Average Length of Stay (Days) 2.86 1.9 2.86 1.4 2.23 0.7
VISITOR DAYS 1 4,969,933 36.43 -14.9 2,819,073 20.66 -10.4 521,319 3.82 -26.6
1
The percentage figure in the second column for each market indicates the respective market share.
20
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
THAILAND
PHILIPPINES
JAPAN
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 163,050 100.00 -17.4 122,677 100.00 -16.5 310,941 100.00 -43.5
Air 108,779 66.72 -20.1 80,805 65.87 -18.2 243,387 78.27 -43.8
Sea 5,178 3.18 -11.8 23,663 19.29 -15.0 30,007 9.65 -50.1
Land 49,093 30.11 -11.1 18,209 14.84 -10.9 37,547 12.08 -34.5
GENDER 163,050 100.00 -17.4 122,677 100.00 -16.5 310,941 100.00 -43.5
Male 79,696 48.88 -21.6 65,630 53.50 -17.1 186,920 60.11 -39.0
Female 80,503 49.37 -12.3 52,525 42.82 -14.8 115,748 37.23 -49.2
Not Stated 2,851 1.75 -25.6 4,522 3.69 -27.2 8,273 2.66 -48.2
AGE GROUP (YEARS) 163,050 100.00 -17.4 122,677 100.00 -16.5 310,941 100.00 -43.5
14 & Below 7,368 4.52 -35.2 5,520 4.50 -45.2 14,511 4.67 -55.6
15 - 19 3,053 1.87 -33.5 1,503 1.23 -48.8 12,668 4.07 -45.5
20 - 24 11,367 6.97 -17.2 10,820 8.82 -0.1 27,966 8.99 -39.0
25 - 34 52,750 32.35 -12.7 42,458 34.61 -10.6 70,565 22.69 -44.9
35 - 44 48,319 29.63 -15.3 32,112 26.18 -17.5 65,131 20.95 -38.6
45 - 54 26,260 16.11 -18.5 19,415 15.83 -16.3 57,720 18.56 -43.1
55 - 64 9,690 5.94 -21.2 7,332 5.98 -18.6 43,521 14.00 -40.2
65 & Above 3,494 2.14 -26.4 2,766 2.25 -25.3 18,121 5.83 -53.3
Not Stated 749 0.46 -16.3 751 0.61 -13.5 738 0.24 -49.8
Average Age (Years) 36.5 0.2 36.1 0.4 39.4 0.2
PURPOSE OF VISIT 163,050 100.00 -17.4 122,677 100.00 -16.5 310,941 100.00 -43.5
Holiday 60,971 37.39 -21.5 37,939 30.93 -25.3 177,811 57.18 -49.9
Business 29,959 18.37 -18.4 12,874 10.49 -20.2 66,232 21.30 -27.5
Business & Pleasure 4,869 2.99 -20.7 3,059 2.49 -22.3 4,783 1.54 -29.9
In Transit 3,726 2.29 -31.7 6,932 5.65 -32.6 22,202 7.14 -35.8
Visiting Friends/Relatives 14,325 8.79 -21.0 15,811 12.89 -9.7 9,568 3.08 -23.6
MICE 7,961 4.88 -36.2 6,305 5.14 -15.7 5,224 1.68 -30.8
Education 1,276 0.78 -36.1 639 0.52 -29.1 511 0.16 -47.0
Others 20,578 12.62 19.2 27,603 22.50 9.7 14,427 4.64 -14.7
Not stated 19,385 11.89 -9.6 11,515 9.39 -22.4 10,183 3.27 -58.6
TYPE OF ACCOMMODATION 163,050 100.00 -17.4 122,677 100.00 -16.5 310,941 100.00 -43.5
Hotel 87,651 53.76 -22.6 50,825 41.43 -25.6 225,662 72.57 -45.5
Residence of Friends or Relatives 23,135 14.19 -14.7 24,194 19.72 -9.1 20,148 6.48 -24.5
Others 17,353 10.64 15.9 12,748 10.39 -3.6 14,584 4.69 -24.8
No Accommodation Required 7,986 4.90 -20.4 11,287 9.20 -9.0 25,923 8.34 -37.1
Not Stated 26,925 16.51 -15.7 23,623 19.26 -10.7 24,624 7.92 -49.7
FREQUENCY OF VISIT 163,050 100.00 -17.4 122,677 100.00 -16.5 310,941 100.00 -43.5
First Visit 31,828 19.52 -24.2 31,595 25.75 -21.7 109,135 35.10 -51.7
Repeat Visit 110,831 67.97 -13.6 78,128 63.69 -12.5 176,687 56.82 -34.2
Not Stated 20,391 12.51 -24.5 12,954 10.56 -25.1 25,119 8.08 -55.1
TRAVEL ARRANGEMENT 163,050 100.00 -17.4 122,677 100.00 -16.5 310,941 100.00 -43.5
Group Packaged 19,149 11.74 -33.8 16,516 13.46 -24.4 98,837 31.79 -55.7
Non - Group Packaged 46,694 28.64 -20.9 26,512 21.61 -24.1 117,433 37.77 -32.8
Others 44,203 27.11 -7.8 29,904 24.38 -7.5 45,482 14.63 -28.0
Not Stated 53,004 32.51 -13.6 49,745 40.55 -14.1 49,189 15.82 -44.9
LENGTH OF STAY (DAYS) 158,276 100.00 -17.3 115,131 100.00 -17.5 313,294 100.00 -42.5
Under 1 Day 25,570 16.16 -14.3 19,969 17.34 -7.9 75,022 23.95 -41.2
1 Day 25,848 16.33 -33.8 30,743 26.70 -20.2 69,950 22.33 -42.4
2 Days 45,539 28.77 -6.8 16,115 14.00 -22.0 71,730 22.90 -44.4
3 Days 21,445 13.55 -15.0 13,847 12.03 -27.7 53,269 17.00 -46.8
4 Days 7,786 4.92 -18.5 6,763 5.87 -27.7 17,037 5.44 -42.2
5 Days 4,924 3.11 -23.2 3,654 3.17 -25.5 7,296 2.33 -35.9
6 Days 3,406 2.15 -22.1 3,121 2.71 -12.5 4,482 1.43 -30.7
7 Days 4,282 2.71 -21.0 2,939 2.55 -17.7 2,844 0.91 -27.6
8 - 10 Days 3,578 2.26 -13.2 2,832 2.46 -0.5 4,358 1.39 -26.1
11 - 14 Days 10,583 6.69 -5.9 7,839 6.81 13.9 3,259 1.04 -23.5
15 - 29 Days 2,834 1.79 -11.9 3,879 3.37 -11.7 3,440 1.10 -29.1
30 - 59 Days 1,491 0.94 -25.5 2,134 1.85 -7.7 481 0.15 -21.8
60 Days & Over 990 0.63 -49.8 1,296 1.13 -24.0 126 0.04 -50.8
Average Length of Stay (Days) 4.12 -3.5 5.04 5.0 2.38 4.8
Hotel Average Length of Stay (Days) 2.98 0.0 3.27 6.1 2.40 2.4
VISITOR DAYS 1 672,497 4.93 -20.3 618,714 4.53 -12.4 741,151 5.43 -40.8
1
The percentage figure in the second column for each market indicates the respective market share.
21
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
P R CHINA
SOUTH KOREA
TAIWAN
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 373,067 100.00 -25.0 184,005 100.00 -36.3 105,424 100.00 -37.5
Air 264,415 70.88 -27.3 127,710 69.41 -35.7 85,821 81.41 -37.2
Sea 9,068 2.43 -7.4 45,577 24.77 -39.5 8,379 7.95 -43.3
Land 99,584 26.69 -19.7 10,718 5.82 -27.3 11,224 10.65 -35.3
GENDER 373,067 100.00 -25.0 184,005 100.00 -36.3 105,424 100.00 -37.5
Male 187,534 50.27 -24.7 98,663 53.62 -34.7 56,297 53.40 -34.7
Female 178,289 47.79 -23.9 78,663 42.75 -38.5 44,390 42.11 -38.3
Not Stated 7,244 1.94 -48.2 6,679 3.63 -31.7 4,737 4.49 -55.5
AGE GROUP (YEARS) 373,067 100.00 -25.0 184,005 100.00 -36.3 105,424 100.00 -37.5
14 & Below 16,483 4.42 -17.5 18,687 10.16 -28.2 11,411 10.82 -41.1
15 - 19 9,356 2.51 -22.0 4,567 2.48 -17.1 2,536 2.41 -49.8
20 - 24 23,694 6.35 -22.0 8,150 4.43 -34.8 4,671 4.43 -46.1
25 - 34 94,677 25.38 -23.9 44,632 24.26 -45.5 25,040 23.75 -38.9
35 - 44 102,808 27.56 -20.3 42,610 23.16 -31.0 28,943 27.45 -34.2
45 - 54 73,572 19.72 -27.6 34,142 18.55 -29.5 20,126 19.09 -32.4
55 - 64 34,938 9.37 -34.7 22,877 12.43 -39.4 7,930 7.52 -33.0
65 & Above 16,494 4.42 -33.6 7,882 4.28 -45.0 4,394 4.17 -47.5
Not Stated 1,045 0.28 -30.1 458 0.25 -33.5 373 0.35 -49.7
Average Age (Years) 38.8 -0.7 37.9 -0.2 36.8 0.6
PURPOSE OF VISIT 373,067 100.00 -25.0 184,005 100.00 -36.3 105,424 100.00 -37.5
Holiday 228,351 61.21 -25.3 94,808 51.52 -37.6 56,628 53.71 -37.8
Business 24,121 6.47 -16.6 19,553 10.63 -25.5 15,702 14.89 -30.3
Business & Pleasure 3,320 0.89 -19.9 4,048 2.20 -36.7 2,813 2.67 -33.8
In Transit 40,924 10.97 -31.4 8,240 4.48 -19.0 6,010 5.70 -37.0
Visiting Friends/Relatives 16,920 4.54 -24.0 5,371 2.92 -6.4 5,703 5.41 -23.1
MICE 6,033 1.62 -13.9 3,705 2.01 -53.3 2,290 2.17 -36.0
Education 6,434 1.72 -9.9 1,325 0.72 -23.1 431 0.41 -52.1
Others 28,463 7.63 -8.5 9,297 5.05 -20.6 5,764 5.47 -23.3
Not stated 18,501 4.96 -41.2 37,658 20.47 -43.8 10,083 9.56 -54.2
TYPE OF ACCOMMODATION 373,067 100.00 -25.0 184,005 100.00 -36.3 105,424 100.00 -37.5
Hotel 254,398 68.19 -25.5 120,441 65.46 -36.4 69,751 66.16 -36.3
Residence of Friends or Relatives 22,347 5.99 -19.9 7,927 4.31 -0.6 8,256 7.83 -22.0
Others 23,217 6.22 -18.2 5,722 3.11 -24.3 3,587 3.40 -24.7
No Accommodation Required 38,777 10.39 -19.8 7,650 4.16 -18.7 6,617 6.28 -26.8
Not Stated 34,328 9.20 -32.9 42,265 22.97 -43.3 17,213 16.33 -50.6
FREQUENCY OF VISIT 373,067 100.00 -25.0 184,005 100.00 -36.3 105,424 100.00 -37.5
First Visit 223,327 59.86 -26.5 89,522 48.65 -39.3 33,203 31.49 -44.0
Repeat Visit 116,614 31.26 -14.5 54,109 29.41 -21.2 55,761 52.89 -26.8
Not Stated 33,126 8.88 -41.8 40,374 21.94 -44.6 16,460 15.61 -50.7
TRAVEL ARRANGEMENT 373,067 100.00 -25.0 184,005 100.00 -36.3 105,424 100.00 -37.5
Group Packaged 231,731 62.12 -25.1 72,803 39.57 -39.8 22,344 21.19 -46.5
Non - Group Packaged 33,423 8.96 -24.2 34,367 18.68 -27.4 37,516 35.59 -30.4
Others 31,910 8.55 -8.0 19,282 10.48 -17.5 10,402 9.87 -23.2
Not Stated 76,003 20.37 -30.4 57,553 31.28 -40.9 35,162 33.35 -41.0
LENGTH OF STAY (DAYS) 353,645 100.00 -25.7 182,855 100.00 -35.6 104,143 100.00 -37.6
Under 1 Day 80,274 22.70 -21.5 56,735 31.03 -40.5 22,778 21.87 -32.6
1 Day 183,851 51.99 -30.2 67,270 36.79 -33.9 16,421 15.77 -41.0
2 Days 19,940 5.64 -21.4 31,319 17.13 -31.7 15,724 15.10 -42.3
3 Days 11,127 3.15 -15.0 13,320 7.28 -33.7 28,625 27.49 -43.4
4 Days 7,553 2.14 -20.5 4,800 2.63 -47.4 7,101 6.82 -17.3
5 Days 4,768 1.35 -24.4 2,250 1.23 -37.8 2,952 2.83 -29.5
6 Days 3,890 1.10 -23.8 1,541 0.84 -17.8 2,065 1.98 -36.8
7 Days 3,043 0.86 -32.9 1,057 0.58 1.1 1,657 1.59 -15.5
8 - 10 Days 6,311 1.78 -9.7 1,393 0.76 -10.4 2,061 1.98 -20.0
11 - 14 Days 23,065 6.52 -20.5 1,440 0.79 -17.6 1,880 1.81 -33.4
15 - 29 Days 6,222 1.76 -6.9 1,314 0.72 -15.7 2,106 2.02 -28.7
30 - 59 Days 2,528 0.71 -2.9 302 0.17 -7.6 609 0.58 -20.4
60 Days & Over 1,073 0.30 -7.6 114 0.06 -14.3 164 0.16 -49.5
Average Length of Stay (Days) 2.98 9.6 1.78 8.1 3.24 4.7
Hotel Average Length of Stay (Days) 2.33 14.9 1.78 2.2 3.06 -0.8
VISITOR DAYS 1 1,112,743 8.16 -17.7 327,099 2.40 -31.2 341,760 2.50 -34.6
1
The percentage figure in the second column for each market indicates the respective market share.
22
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
HONG KONG
INDIA
UK
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 166,858 100.00 -19.6 207,885 100.00 -24.8 276,655 100.00 -18.6
Air 127,875 76.64 -17.0 166,583 80.13 -25.3 232,685 84.11 -18.6
Sea 6,475 3.88 -13.3 15,221 7.32 -38.9 15,980 5.78 -19.2
Land 32,508 19.48 -29.3 26,081 12.55 -8.3 27,990 10.12 -18.8
GENDER 166,858 100.00 -19.6 207,885 100.00 -24.8 276,655 100.00 -18.6
Male 92,661 55.53 -21.0 143,855 69.20 -20.1 152,385 55.08 -18.9
Female 70,643 42.34 -18.0 55,106 26.51 -33.0 115,840 41.87 -18.5
Not Stated 3,554 2.13 -13.9 8,924 4.29 -35.7 8,430 3.05 -15.7
AGE GROUP (YEARS) 166,858 100.00 -19.6 207,885 100.00 -24.8 276,655 100.00 -18.6
14 & Below 13,925 8.35 -12.1 12,055 5.80 -53.4 17,220 6.22 -17.4
15 - 19 3,398 2.04 -22.7 4,330 2.08 -56.1 9,742 3.52 -16.4
20 - 24 5,929 3.55 -30.8 17,363 8.35 -16.8 19,739 7.13 -22.7
25 - 34 36,789 22.05 -25.4 62,248 29.94 -15.2 53,661 19.40 -23.1
35 - 44 53,139 31.85 -17.4 51,762 24.90 -23.3 45,974 16.62 -21.0
45 - 54 31,186 18.69 -17.3 32,925 15.84 -25.0 47,201 17.06 -21.2
55 - 64 13,454 8.06 -18.1 18,566 8.93 -21.9 49,954 18.06 -12.5
65 & Above 8,380 5.02 -19.1 7,951 3.82 -23.7 32,288 11.67 -10.2
Not Stated 658 0.39 3.3 685 0.33 -14.3 876 0.32 -14.2
Average Age (Years) 38.3 0.1 37.0 1.1 41.8 0.6
PURPOSE OF VISIT 166,858 100.00 -19.6 207,885 100.00 -24.8 276,655 100.00 -18.6
Holiday 90,159 54.03 -16.1 65,055 31.29 -43.9 173,858 62.84 -16.7
Business 41,839 25.07 -22.7 48,496 23.33 -5.3 30,473 11.01 -21.9
Business & Pleasure 4,673 2.80 -24.0 6,089 2.93 -22.4 6,071 2.19 -26.9
In Transit 4,767 2.86 -29.9 8,355 4.02 -38.5 10,745 3.88 -54.9
Visiting Friends/Relatives 13,075 7.84 -23.0 25,448 12.24 -12.7 23,253 8.41 -19.6
MICE 4,459 2.67 -28.5 10,008 4.81 -18.4 2,301 0.83 -43.6
Education 590 0.35 -55.3 1,664 0.80 -6.3 670 0.24 -34.8
Others 4,357 2.61 5.4 27,616 13.28 12.4 25,373 9.17 25.2
Not stated 2,939 1.76 -33.6 15,154 7.29 -24.1 3,911 1.41 -32.9
TYPE OF ACCOMMODATION 166,858 100.00 -19.6 207,885 100.00 -24.8 276,655 100.00 -18.6
Hotel 125,624 75.29 -17.3 98,434 47.35 -33.4 199,362 72.06 -19.4
Residence of Friends or Relatives 19,974 11.97 -22.4 48,322 23.24 -14.9 41,312 14.93 -15.3
Others 2,769 1.66 -30.4 20,986 10.10 -9.4 8,188 2.96 -18.0
No Accommodation Required 11,315 6.78 -27.8 13,359 6.43 -16.1 20,011 7.23 -14.4
Not Stated 7,176 4.30 -30.0 26,784 12.88 -17.9 7,782 2.81 -26.4
FREQUENCY OF VISIT 166,858 100.00 -19.6 207,885 100.00 -24.8 276,655 100.00 -18.6
First Visit 44,428 26.63 -21.8 67,318 32.38 -33.7 114,144 41.26 -22.2
Repeat Visit 115,345 69.13 -18.0 120,121 57.78 -17.7 155,666 56.27 -15.2
Not Stated 7,085 4.25 -29.3 20,446 9.84 -29.0 6,845 2.47 -30.0
TRAVEL ARRANGEMENT 166,858 100.00 -19.6 207,885 100.00 -24.8 276,655 100.00 -18.6
Group Packaged 29,930 17.94 -30.8 20,170 9.70 -47.3 18,877 6.82 -17.7
Non - Group Packaged 62,930 37.71 -12.9 39,857 19.17 -26.9 89,902 32.50 -20.7
Others 43,485 26.06 -19.7 73,349 35.28 -16.7 124,357 44.95 -16.5
Not Stated 30,513 18.29 -19.6 74,509 35.84 -21.9 43,519 15.73 -20.5
LENGTH OF STAY (DAYS) 165,930 100.00 -19.2 191,453 100.00 -26.4 275,650 100.00 -18.3
Under 1 Day 23,445 14.13 -26.8 31,697 16.56 -20.9 27,632 10.02 -14.1
1 Day 40,622 24.48 -26.9 34,421 17.98 -25.2 67,775 24.59 -15.2
2 Days 34,752 20.94 -13.3 32,364 16.90 -27.4 73,303 26.59 -15.6
3 Days 30,008 18.08 -7.4 27,843 14.54 -37.3 43,942 15.94 -24.6
4 Days 13,828 8.33 -16.5 14,669 7.66 -33.2 19,876 7.21 -22.4
5 Days 6,810 4.10 -19.1 7,802 4.08 -31.2 10,415 3.78 -23.5
6 Days 4,058 2.45 -18.5 5,571 2.91 -30.0 6,580 2.39 -25.4
7 Days 2,961 1.78 -3.7 3,634 1.90 -29.6 5,102 1.85 -24.1
8 - 10 Days 3,224 1.94 -27.7 7,612 3.98 -18.9 7,628 2.77 -17.5
11 - 14 Days 2,797 1.69 -24.2 10,302 5.38 5.5 6,410 2.33 -17.0
15 - 29 Days 2,657 1.60 -18.2 6,926 3.62 -22.4 5,657 2.05 -14.7
30 - 59 Days 595 0.36 -2.9 4,380 2.29 -22.5 1,096 0.40 -14.2
60 Days & Over 173 0.10 -25.8 4,232 2.21 -10.5 234 0.08 -26.4
Average Length of Stay (Days) 3.05 3.0 6.03 7.6 3.28 -1.1
Hotel Average Length of Stay (Days) 2.64 2.9 3.23 3.9 2.67 -3.6
VISITOR DAYS 1 508,427 3.73 -17.2 1,252,569 9.18 -19.0 906,131 6.64 -19.5
1
The percentage figure in the second column for each market indicates the respective market share.
23
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
GERMANY
SCANDINAVIA
NETHERLANDS
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 85,541 100.00 -26.3 48,511 100.00 -22.7 39,681 100.00 -24.6
Air 72,733 85.03 -26.3 36,607 75.46 -21.8 29,488 74.31 -25.8
Sea 4,778 5.59 -20.9 3,588 7.40 -20.5 3,774 9.51 -33.7
Land 8,030 9.39 -29.2 8,316 17.14 -27.3 6,419 16.18 -10.8
GENDER 85,541 100.00 -26.3 48,511 100.00 -22.7 39,681 100.00 -24.6
Male 52,599 61.49 -25.4 29,290 60.38 -21.5 25,374 63.94 -22.5
Female 31,303 36.59 -27.8 17,971 37.05 -24.4 13,241 33.37 -28.1
Not Stated 1,639 1.92 -23.9 1,250 2.58 -26.2 1,066 2.69 -27.1
AGE GROUP (YEARS) 85,541 100.00 -26.3 48,511 100.00 -22.7 39,681 100.00 -24.6
14 & Below 2,858 3.34 -31.2 3,053 6.29 -28.6 1,817 4.58 -31.1
15 - 19 1,716 2.01 -31.1 993 2.05 -35.2 694 1.75 -39.8
20 - 24 5,946 6.95 -24.8 6,409 13.21 -22.0 2,372 5.98 -28.6
25 - 34 18,365 21.47 -33.6 11,836 24.40 -24.0 9,861 24.85 -23.3
35 - 44 19,708 23.04 -26.8 8,730 18.00 -23.3 8,223 20.72 -23.9
45 - 54 15,996 18.70 -25.0 8,071 16.64 -23.1 7,116 17.93 -29.1
55 - 64 14,328 16.75 -21.5 6,995 14.42 -17.1 6,508 16.40 -16.1
65 & Above 6,390 7.47 -9.2 2,233 4.60 -14.1 2,938 7.40 -24.3
Not Stated 234 0.27 -31.4 191 0.39 -28.7 152 0.38 -17.4
Average Age (Years) 41.7 0.9 38.0 0.6 41.1 0.5
PURPOSE OF VISIT 85,541 100.00 -26.3 48,511 100.00 -22.7 39,681 100.00 -24.6
Holiday 48,441 56.63 -28.3 27,160 55.99 -23.6 18,365 46.28 -29.9
Business 15,526 18.15 -23.5 7,567 15.60 -22.2 7,633 19.24 -16.8
Business & Pleasure 2,057 2.40 -29.0 1,301 2.68 -28.2 1,030 2.60 -27.2
In Transit 4,539 5.31 -36.0 3,237 6.67 -33.2 3,398 8.56 -27.9
Visiting Friends/Relatives 4,731 5.53 -29.5 3,128 6.45 -21.6 3,341 8.42 -21.3
MICE 1,010 1.18 -48.0 490 1.01 -50.3 505 1.27 -40.5
Education 588 0.69 -12.5 493 1.02 4.7 197 0.50 -37.7
Others 6,552 7.66 10.6 3,808 7.85 6.4 4,193 10.57 2.4
Not stated 2,097 2.45 -30.2 1,327 2.74 -26.4 1,019 2.57 -36.9
TYPE OF ACCOMMODATION 85,541 100.00 -26.3 48,511 100.00 -22.7 39,681 100.00 -24.6
Hotel 61,826 72.28 -28.0 31,122 64.15 -24.6 24,112 60.76 -28.4
Residence of Friends or Relatives 8,859 10.36 -27.0 6,383 13.16 -18.5 5,762 14.52 -17.1
Others 3,033 3.55 -8.7 2,795 5.76 -16.3 2,346 5.91 -12.8
No Accommodation Required 6,240 7.29 -15.3 4,724 9.74 -19.3 4,912 12.38 -17.7
Not Stated 5,583 6.53 -24.4 3,487 7.19 -22.1 2,549 6.42 -24.2
FREQUENCY OF VISIT 85,541 100.00 -26.3 48,511 100.00 -22.7 39,681 100.00 -24.6
First Visit 34,749 40.62 -31.7 19,623 40.45 -27.3 11,872 29.92 -35.8
Repeat Visit 47,379 55.39 -21.6 27,085 55.83 -18.4 25,993 65.50 -17.3
Not Stated 3,413 3.99 -28.6 1,803 3.72 -30.4 1,816 4.58 -33.3
TRAVEL ARRANGEMENT 85,541 100.00 -26.3 48,511 100.00 -22.7 39,681 100.00 -24.6
Group Packaged 8,613 10.07 -20.4 2,891 5.96 -27.1 2,620 6.60 -45.7
Non - Group Packaged 32,901 38.46 -30.7 19,826 40.87 -24.4 14,910 37.57 -27.6
Others 24,300 28.41 -22.3 16,224 33.44 -18.0 14,084 35.49 -13.3
Not Stated 19,727 23.06 -25.6 9,570 19.73 -25.1 8,067 20.33 -26.4
LENGTH OF STAY (DAYS) 84,499 100.00 -26.2 48,108 100.00 -22.6 39,217 100.00 -24.7
Under 1 Day 12,548 14.85 -13.0 8,543 17.76 -18.3 9,067 23.12 -11.6
1 Day 25,489 30.16 -18.6 11,726 24.37 -24.1 9,727 24.80 -21.0
2 Days 19,193 22.71 -31.4 11,402 23.70 -23.4 7,909 20.17 -35.4
3 Days 10,500 12.43 -37.2 5,990 12.45 -26.9 4,293 10.95 -33.0
4 Days 5,143 6.09 -32.4 3,054 6.35 -24.9 2,213 5.64 -31.0
5 Days 2,880 3.41 -34.5 1,864 3.87 -24.2 1,253 3.20 -32.6
6 Days 1,887 2.23 -34.0 1,154 2.40 -25.8 1,027 2.62 -19.5
7 Days 1,383 1.64 -31.3 928 1.93 -17.4 678 1.73 -26.4
8 - 10 Days 2,099 2.48 -28.4 1,304 2.71 -16.4 1,026 2.62 -22.7
11 - 14 Days 1,660 1.96 -23.0 994 2.07 -18.9 911 2.32 -12.3
15 - 29 Days 1,435 1.70 -17.6 940 1.95 -1.8 879 2.24 -6.5
30 - 59 Days 244 0.29 -13.5 176 0.37 -1.7 203 0.52 -9.0
60 Days & Over 38 0.04 -24.0 33 0.07 -45.9 31 0.08 -61.7
Average Length of Stay (Days) 2.86 -2.3 3.04 3.5 3.06 0.9
Hotel Average Length of Stay (Days) 2.59 -2.8 2.76 7.3 2.67 -2.8
VISITOR DAYS 1 244,957 1.80 -28.0 147,607 1.08 -20.0 121,253 0.89 -23.9
1
The percentage figure in the second column for each market indicates the respective market share.
24
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
FRANCE
ITALY
SWITZERLAND
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 39,297 100.00 -30.5 14,431 100.00 -50.6 22,379 100.00 -32.4
Air 31,477 80.10 -31.9 12,210 84.61 -51.3 19,691 87.99 -32.3
Sea 3,770 9.59 -21.7 791 5.48 -47.9 917 4.10 -33.7
Land 4,050 10.31 -27.1 1,430 9.91 -45.4 1,771 7.91 -32.8
GENDER 39,297 100.00 -30.5 14,431 100.00 -50.6 22,379 100.00 -32.4
Male 25,007 63.64 -29.3 10,250 71.03 -46.4 14,078 62.91 -29.6
Female 13,313 33.88 -32.6 3,920 27.16 -59.0 7,873 35.18 -36.6
Not Stated 977 2.49 -33.9 261 1.81 -49.4 428 1.91 -37.9
AGE GROUP (YEARS) 39,297 100.00 -30.5 14,431 100.00 -50.6 22,379 100.00 -32.4
14 & Below 2,315 5.89 -33.2 431 2.99 -55.6 1,153 5.15 -41.3
15 - 19 918 2.34 -42.5 157 1.09 -63.9 424 1.89 -43.8
20 - 24 2,236 5.69 -28.3 471 3.26 -49.0 1,401 6.26 -32.2
25 - 34 9,608 24.45 -27.1 3,672 25.45 -61.0 5,216 23.31 -36.1
35 - 44 8,163 20.77 -32.1 3,889 26.95 -47.8 5,337 23.85 -30.7
45 - 54 7,620 19.39 -33.6 2,925 20.27 -46.4 4,162 18.60 -30.1
55 - 64 5,300 13.49 -30.2 2,119 14.68 -36.6 3,290 14.70 -24.2
65 & Above 2,975 7.57 -23.5 715 4.95 -34.9 1,326 5.93 -35.2
Not Stated 162 0.41 -35.7 52 0.36 -50.0 70 0.31 -39.7
Average Age (Years) 40.2 0.1 41.4 2.0 40.3 0.8
PURPOSE OF VISIT 39,297 100.00 -30.5 14,431 100.00 -50.6 22,379 100.00 -32.4
Holiday 16,945 43.12 -31.9 5,809 40.25 -60.3 11,899 53.17 -34.9
Business 8,589 21.86 -29.3 3,546 24.57 -39.5 4,331 19.35 -25.3
Business & Pleasure 1,088 2.77 -29.0 457 3.17 -40.5 681 3.04 -29.1
In Transit 4,055 10.32 -34.7 1,611 11.16 -42.2 1,735 7.75 -45.2
Visiting Friends/Relatives 3,337 8.49 -27.3 639 4.43 -32.5 1,467 6.56 -28.3
MICE 693 1.76 -54.1 280 1.94 -69.7 304 1.36 -50.6
Education 341 0.87 -31.9 49 0.34 -50.0 83 0.37 -43.5
Others 2,875 7.32 1.4 1,494 10.35 -26.0 1,561 6.98 4.2
Not stated 1,374 3.50 -42.2 546 3.78 -53.4 318 1.42 -44.8
TYPE OF ACCOMMODATION 39,297 100.00 -30.5 14,431 100.00 -50.6 22,379 100.00 -32.4
Hotel 21,536 54.80 -34.6 9,126 63.24 -57.0 15,909 71.09 -34.0
Residence of Friends or Relatives 7,377 18.77 -22.9 1,349 9.35 -28.3 2,778 12.41 -25.8
Others 1,322 3.36 -33.9 646 4.48 -25.7 502 2.24 -6.3
No Accommodation Required 5,012 12.75 -13.7 1,559 10.80 -28.6 1,922 8.59 -31.1
Not Stated 4,050 10.31 -35.7 1,751 12.13 -42.7 1,268 5.67 -34.2
FREQUENCY OF VISIT 39,297 100.00 -30.5 14,431 100.00 -50.6 22,379 100.00 -32.4
First Visit 13,105 33.35 -37.9 5,085 35.24 -62.6 7,477 33.41 -40.1
Repeat Visit 23,657 60.20 -24.4 8,317 57.63 -38.3 14,251 63.68 -26.8
Not Stated 2,535 6.45 -39.6 1,029 7.13 -51.4 651 2.91 -42.8
TRAVEL ARRANGEMENT 39,297 100.00 -30.5 14,431 100.00 -50.6 22,379 100.00 -32.4
Group Packaged 3,128 7.96 -48.5 980 6.79 -72.5 852 3.81 -52.4
Non - Group Packaged 15,074 38.36 -30.9 4,944 34.26 -53.4 10,616 47.44 -34.5
Others 12,323 31.36 -22.1 4,324 29.96 -38.0 6,420 28.69 -25.8
Not Stated 8,772 22.32 -32.0 4,183 28.99 -48.1 4,491 20.07 -30.4
LENGTH OF STAY (DAYS) 38,145 100.00 -31.0 14,366 100.00 -50.3 22,189 100.00 -32.4
Under 1 Day 10,769 28.23 -21.5 3,598 25.05 -38.0 4,036 18.19 -28.5
1 Day 8,412 22.05 -41.0 3,873 26.96 -51.0 5,503 24.80 -29.1
2 Days 6,016 15.77 -30.8 2,788 19.41 -61.9 5,403 24.35 -39.5
3 Days 3,862 10.12 -31.3 1,414 9.84 -56.1 3,054 13.76 -27.9
4 Days 2,302 6.03 -33.1 710 4.94 -46.3 1,361 6.13 -29.2
5 Days 1,533 4.02 -28.2 464 3.23 -52.9 806 3.63 -30.9
6 Days 1,081 2.83 -36.1 298 2.07 -44.2 445 2.01 -41.1
7 Days 729 1.91 -30.6 207 1.44 -46.8 342 1.54 -42.6
8 - 10 Days 1,231 3.23 -27.8 318 2.21 -36.4 453 2.04 -39.8
11 - 14 Days 1,036 2.72 -25.6 295 2.05 -31.4 374 1.69 -31.8
15 - 29 Days 924 2.42 -22.7 295 2.05 -27.9 351 1.58 -9.3
30 - 59 Days 204 0.53 -27.9 83 0.58 -13.5 45 0.20 -40.8
60 Days & Over 46 0.12 -45.2 23 0.16 -8.0 16 0.07 -52.9
Average Length of Stay (Days) 3.20 1.6 2.92 11.5 2.77 -0.1
Hotel Average Length of Stay (Days) 2.77 0.0 2.72 9.3 2.55 -3.0
VISITOR DAYS 1 125,758 0.92 -29.4 42,190 0.31 -44.9 61,990 0.45 -32.4
1
The percentage figure in the second column for each market indicates the respective market share.
25
Tourism Focus September 2003

6 SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM MAJOR MARKETS - (continued)
JANUARY - SEPTEMBER 2003
CHARACTERISTICS
AUSTRALIA
NEW ZEALAND
SOUTH AFRICA (REP OF)
NO. % %∆ NO. % %∆ NO. % %∆
MODE OF ARRIVAL 272,811 100.00 -34.1 52,636 100.00 -28.5 19,546 100.00 -13.1
Air 237,317 86.99 -33.2 47,112 89.51 -27.5 17,574 89.91 -13.3
Sea 12,944 4.74 -50.1 2,114 4.02 -42.4 790 4.04 -0.6
Land 22,550 8.27 -31.5 3,410 6.48 -30.8 1,182 6.05 -16.4
GENDER 272,811 100.00 -34.1 52,636 100.00 -28.5 19,546 100.00 -13.1
Male 157,049 57.57 -31.4 29,462 55.97 -26.0 10,871 55.62 -15.1
Female 105,218 38.57 -37.4 21,248 40.37 -31.2 8,117 41.53 -9.7
Not Stated 10,544 3.86 -38.1 1,926 3.66 -33.5 558 2.85 -18.8
AGE GROUP (YEARS) 272,811 100.00 -34.1 52,636 100.00 -28.5 19,546 100.00 -13.1
14 & Below 19,655 7.20 -37.0 4,372 8.31 -24.4 1,327 6.79 -6.4
15 - 19 8,212 3.01 -32.1 1,495 2.84 -27.0 768 3.93 -1.8
20 - 24 15,752 5.77 -26.6 2,472 4.70 -18.7 1,066 5.45 3.2
25 - 34 50,803 18.62 -32.1 8,863 16.84 -26.4 4,208 21.53 -12.2
35 - 44 55,061 20.18 -33.0 10,628 20.19 -26.9 4,417 22.60 -19.4
45 - 54 62,632 22.96 -33.4 12,299 23.37 -27.6 3,904 19.97 -15.1
55 - 64 42,311 15.51 -34.4 8,382 15.92 -30.2 2,407 12.31 -13.6
65 & Above 17,225 6.31 -46.1 3,915 7.44 -42.7 1,320 6.75 -10.6
Not Stated 1,160 0.43 -35.8 210 0.40 -35.2 129 0.66 3.2
Average Age (Years) 40.6 -0.4 41.1 -0.8 39.5 -0.4
PURPOSE OF VISIT 272,811 100.00 -34.1 52,636 100.00 -28.5 19,546 100.00 -13.1
Holiday 117,935 43.23 -40.9 23,649 44.93 -32.2 11,825 60.50 -7.0
Business 50,301 18.44 -24.3 6,892 13.09 -22.5 2,695 13.79 -19.5
Business & Pleasure 6,110 2.24 -31.2 1,048 1.99 -27.5 411 2.10 -29.5
In Transit 25,573 9.37 -38.2 6,557 12.46 -32.4 1,891 9.67 -33.3
Visiting Friends/Relatives 29,675 10.88 -23.3 4,700 8.93 -22.3 717 3.67 1.6
MICE 5,689 2.09 -47.9 647 1.23 -50.2 196 1.00 -60.2
Education 1,249 0.46 -37.4 246 0.47 -46.3 58 0.30 -63.8
Others 32,802 12.02 -16.8 8,278 15.73 -15.6 1,339 6.85 16.6
Not stated 3,477 1.27 -49.5 619 1.18 -42.3 414 2.12 -17.0
TYPE OF ACCOMMODATION 272,811 100.00 -34.1 52,636 100.00 -28.5 19,546 100.00 -13.1
Hotel 181,674 66.59 -38.0 36,068 68.52 -31.5 13,597 69.56 -13.3
Residence of Friends or Relatives 43,787 16.05 -23.4 6,531 12.41 -24.6 1,576 8.06 -8.5
Others 7,806 2.86 -31.7 1,215 2.31 -37.4 546 2.79 1.9
No Accommodation Required 31,047 11.38 -20.5 7,151 13.59 -10.1 2,747 14.05 -17.0
Not Stated 8,497 3.11 -37.3 1,671 3.17 -29.5 1,080 5.53 -13.0
FREQUENCY OF VISIT 272,811 100.00 -34.1 52,636 100.00 -28.5 19,546 100.00 -13.1
First Visit 56,393 20.67 -42.8 12,725 24.18 -35.6 9,111 46.61 -15.1
Repeat Visit 209,940 76.95 -30.7 38,580 73.30 -25.5 9,708 49.67 -10.5
Not Stated 6,478 2.37 -48.9 1,331 2.53 -34.7 727 3.72 -19.8
TRAVEL ARRANGEMENT 272,811 100.00 -34.1 52,636 100.00 -28.5 19,546 100.00 -13.1
Group Packaged 8,074 2.96 -57.4 2,000 3.80 -49.7 1,928 9.86 -38.1
Non - Group Packaged 97,316 35.67 -37.5 20,095 38.18 -32.5 7,653 39.15 -9.6
Others 118,368 43.39 -27.6 21,394 40.65 -22.1 5,329 27.26 -11.0
Not Stated 49,053 17.98 -35.5 9,147 17.38 -26.1 4,636 23.72 -5.7
LENGTH OF STAY (DAYS) 270,911 100.00 -34.0 52,180 100.00 -28.4 19,722 100.00 -12.5
Under 1 Day 50,984 18.82 -23.7 11,687 22.40 -10.1 4,523 22.93 -21.8
1 Day 78,906 29.13 -38.7 17,793 34.10 -30.8 3,783 19.18 -27.8
2 Days 49,738 18.36 -36.9 9,560 18.32 -34.7 6,038 30.62 24.1
3 Days 28,862 10.65 -37.2 4,856 9.31 -36.6 2,236 11.34 -20.8
4 Days 18,804 6.94 -34.2 2,759 5.29 -31.6 1,005 5.10 -10.5
5 Days 11,099 4.10 -37.4 1,414 2.71 -37.7 564 2.86 -34.8
6 Days 7,103 2.62 -33.2 891 1.71 -30.3 292 1.48 -14.6
7 Days 5,396 1.99 -30.3 637 1.22 -29.6 234 1.19 -23.3
8 - 10 Days 7,934 2.93 -24.4 1,018 1.95 -18.6 344 1.74 -1.1
11 - 14 Days 5,454 2.01 -23.5 764 1.46 -24.6 297 1.51 -20.4
15 - 29 Days 5,207 1.92 -14.3 643 1.23 -24.8 284 1.44 -19.8
30 - 59 Days 1,182 0.44 -10.2 121 0.23 -32.0 110 0.56 15.8
60 Days & Over 242 0.09 -14.2 37 0.07 -17.8 12 0.06 -42.9
Average Length of Stay (Days) 3.04 6.4 2.41 -2.1 2.72 1.6
Hotel Average Length of Stay (Days) 2.58 4.2 2.07 -2.6 2.58 3.2
VISITOR DAYS 1 828,586 6.07 -29.9 126,796 0.93 -30.0 53,251 0.39 -11.7
1
The percentage figure in the second column for each market indicates the respective market share.
26
Tourism Focus September 2003

7 TOURISM INDICATORS
Year
Total Visitor
Arrivals
Maximum
Room-Nights
Gazetted Hotel Supply and Demand (1) Average Occupancy Rate Average Room Rate
Available
Room-Nights
Gross Lettings
(Room-Nights)
Paid Lettings
(Room-Nights)
Standard Nominal Standard Nominal
No. %∆ No. (000) %∆ No. (000) %∆ No. (000) %∆ No. (000) %∆ % % S$ %∆ S$ %∆ S$
1996 7,292,366 2.2 10,378 5.6 9,880 5.8 8,126 3.6 7,983 3.5 82.3 76.9 150.10 1.3 152.80 1.4 123.40
Yield
1997 7,197,871 -1.3 10,881 4.9 10,205 3.3 8,098 -0.3 7,955 -0.3 79.4 73.1 150.90 0.5 153.60 0.5 119.70
1998 6,242,152 -13.3 10,966 0.8 10,041 -1.6 7,159 -11.6 7,025 -11.7 71.3 64.1 137.30 -9.0 139.90 -8.9 97.90
1999 6,958,201 11.5 11,001 0.3 10,191 1.5 7,631 6.6 7,471 6.4 74.9 67.9 120.00 -12.6 122.60 -12.4 89.90
2000 7,691,399 10.5 10,841 -1.5 10,091 -1.0 8,421 10.4 8,294 11.0 83.5 76.5 127.80 6.5 129.80 5.9 106.70
2001 7,522,163 -2.2 11,089 2.3 10,383 2.9 7,920 -5.9 7,801 -5.9 76.3 70.3 133.40 4.4 135.40 4.4 101.70
Sep 593,827 -3.1 913 3.0 859 3.8 639 -8.2 628 -8.3 74.4 68.8 131.90 1.6 134.10 1.6 98.10
Oct 569,622 -10.5 944 1.4 870 1.2 637 -10.4 629 -10.3 73.3 66.6 133.00 1.1 134.80 1.0 97.50
Nov 534,049 -14.6 914 1.5 832 -2.1 602 -20.2 591 -20.5 72.4 64.7 129.10 -3.6 131.40 -3.3 93.40
Dec 670,277 -3.1 937 0.9 864 -1.3 608 -8.9 596 -8.9 70.4 63.6 123.10 -3.1 125.50 -3.0 86.60
2002 7,567,039 0.6 11,221 1.2 10,458 0.7 7,786 -1.7 7,658 -1.8 74.4 68.3 125.90 -5.6 128.00 -5.5 93.70
Jan 596,710 -9.3 947 0.8 858 -2.0 609 -2.7 601 -2.7 71.0 63.4 127.20 -2.4 129.00 -2.4 90.30
Feb 599,068 1.1 857 0.9 806 -0.4 594 -12.1 585 -12.3 73.8 68.3 134.10 -1.7 136.20 -1.5 98.90
Mar 655,151 -1.6 954 1.4 908 1.4 711 -4.0 698 -4.5 78.4 73.2 130.50 -4.4 132.90 -4.0 102.30
Apr 622,301 1.5 923 1.3 870 2.4 666 2.4 655 2.3 76.6 70.9 126.00 -6.9 128.10 -6.8 96.50
May 606,144 0.0 953 1.1 893 0.8 654 -3.9 645 -4.0 73.3 67.7 127.10 -9.1 128.90 -9.0 93.10
Jun 601,969 -1.3 922 1.2 871 0.6 647 -5.2 637 -5.2 74.3 69.0 128.60 -8.7 130.50 -8.6 95.50
Jul 679,574 -4.9 956 1.5 897 1.1 678 -2.8 669 -2.8 75.7 70.0 123.30 -6.8 125.00 -6.8 93.30
Aug 671,638 -3.2 954 1.1 886 -0.8 649 -4.5 639 -4.5 73.3 67.0 121.20 -6.7 123.10 -6.7 88.90
Sep 597,453 0.6 923 1.1 859 0.0 624 -2.2 614 -2.3 72.7 66.5 124.30 -5.7 126.50 -5.7 90.40
Oct 638,673 12.1 953 1.0 886 1.8 668 4.8 657 4.5 75.4 68.9 126.00 -5.2 128.10 -5.0 95.00
Nov 588,742 10.2 923 1.0 862 3.7 644 7.0 632 6.9 74.7 68.5 123.70 -4.2 125.90 -4.1 92.40
Dec 709,616 5.9 954 1.8 864 0.1 639 5.2 626 5.0 74.0 65.6 119.60 -2.8 122.10 -2.7 88.50
2003
Jan 641,733 7.5 946 -0.1 860 0.2 610 0.2 600 -0.2 71.0 63.4 121.90 -4.2 124.00 -3.9 86.50
Feb 613,395 2.4 855 -0.3 785 -2.5 585 -1.5 574 -1.9 74.5 67.2 120.30 -10.3 122.50 -10.0 89.60
Mar 559,945 -14.5 934 -2.0 847 -6.6 599 -15.8 587 -15.9 70.7 62.8 122.40 -6.2 124.80 -6.1 86.50
Apr 203,562 -67.3 905 -1.9 664 -23.6 230 -65.5 225 -65.7 34.7 24.8 107.90 -14.3 110.50 -13.7 37.40
May 177,808 -70.7 940 -1.4 655 -26.6 225 -65.6 217 -66.4 34.4 23.0 105.10 -17.3 109.30 -15.3 36.10
Jun 316,587 -47.4 898 -2.7 710 -18.5 399 -38.3 383 -39.9 56.2 42.6 107.00 -16.8 111.40 -14.6 60.10
Jul 540,907 -20.4 901 -5.9 791 -11.8 567 -16.4 544 -18.7 71.8 60.4 104.70 -15.1 109.10 -12.7 75.10
Aug 602,003 -10.4 891 -6.6 802 -9.5 596 -8.2 573 -10.4 74.4 64.3 105.40 -13.0 109.60 -10.9 78.40
Sep 556,263 -6.9 829 -10.2 755 -12.1 561 -10.1 547 -10.9 74.4 66.0 110.70 -11.0 113.50 -10.2 82.30
Jan-Sep 4,212,203 -25.2 8,099 -3.5 6,868 -12.5 4,374 -25.0 4,249 -26.0 63.7 52.5 112.80 -11.0 116.10 -9.9 71.90
Please refer to Explanatory Notes for definitions.
(1) Based on monthly statutory returns submitted to STB.
27
Tourism Focus September 2003

8 GAZETTED HOTEL STATISTICS BY HOTEL SIZE
Gross Lettings (Room-Nights) (‘000) Average Occupancy Rate Average Room Rate
Year
Small Medium Large Very Large Small Medium Large Very Large Small Medium Large Very Large
No. %∆ No. %∆ No. %∆ No. %∆ % % % % S$ %∆ S$ %∆ S$ %∆ S$ %∆
1996 753.3 9.9 2,133.3 1.5 3,203.3 4.3 2,036.4 2.4 77.1 84.4 82.1 82.3 114.00 -1.6 133.40 3.9 143.20 0.6 192.20 1.5
1997 753.8 0.1 2,037.7 -4.5 3,262.0 1.8 2,044.9 0.4 71.3 81.4 78.9 81.5 110.50 -3.1 135.60 1.6 144.10 0.7 192.10 0.0
1998 680.9 -9.7 1,835.9 -9.9 2,942.8 -9.8 1,699.9 -16.9 57.5 73.9 72.0 74.3 96.80 -12.4 122.00 -10.0 132.30 -8.2 179.40 -6.7
1999 736.8 8.2 1,981.1 7.9 3,122.9 6.1 1,790.2 5.3 60.9 78.2 74.7 78.9 81.10 -16.2 106.70 -12.5 115.60 -12.6 159.80 -10.9
2000 851.2 15.5 2,165.6 9.3 3,530.3 13.0 1,873.7 4.7 72.6 85.8 83.3 86.9 83.20 2.6 115.70 8.4 120.60 4.3 177.30 10.9
2001 860.8 1.1 2,065.3 -4.6 3,304.0 -6.4 1,690.0 -9.8 71.0 78.0 76.2 77.4 82.40 -0.9 125.10 8.1 126.70 5.1 184.80 4.2
Sep 70.3 -3.7 168.4 -7.2 267.3 -7.4 132.8 -13.2 71.0 77.1 74.4 73.0 81.40 -2.6 123.80 5.4 124.30 0.8 186.80 3.3
Oct 70.9 -0.3 169.7 -8.0 267.8 -8.9 129.1 -20.2 68.9 75.4 73.2 73.3 79.60 -5.8 126.90 8.6 127.20 1.8 185.20 1.3
Nov 67.8 -10.7 156.4 -17.8 251.4 -20.6 126.2 -26.3 67.4 72.6 72.5 74.7 80.20 -6.3 122.90 1.9 123.70 -1.6 176.60 -5.7
Dec 73.9 -2.4 160.4 -6.9 245.6 -10.8 128.0 -10.9 70.3 71.2 67.8 74.8 78.40 -8.7 120.60 1.3 117.40 -1.7 165.40 -5.1
2002 853.7 -0.8 1,985.8 -3.8 3,175.7 -3.9 1,770.3 4.8 69.5 75.8 75.1 74.3 77.00 -6.6 121.60 -2.8 120.00 -5.3 168.00 -9.1
Jan 65.5 -0.8 154.6 -6.5 258.0 1.5 131.1 -6.5 62.6 71.4 72.3 72.8 78.80 -8.2 122.70 1.3 119.20 -1.9 174.90 -2.7
Feb 64.0 -6.0 150.7 -12.3 251.6 -11.2 128.2 -16.4 67.4 75.0 74.9 73.7 80.50 -5.0 127.70 1.9 124.30 -2.8 190.30 0.6
Mar 74.2 -1.7 178.4 -5.1 292.4 -6.5 166.3 0.7 70.2 79.1 79.6 79.6 80.70 -4.5 125.90 0.0 122.80 -4.5 173.80 -8.2
Apr 71.0 0.0 171.7 0.9 274.6 0.8 148.6 8.6 70.0 79.2 78.1 74.5 75.90 -8.9 121.20 -3.4 121.20 -6.8 167.40 -10.7
May 73.3 2.4 166.1 -5.5 267.0 -5.3 147.9 -2.4 70.6 74.7 74.3 71.4 75.70 -9.4 122.50 -4.3 120.90 -9.0 172.10 -11.9
Jun 72.9 -1.8 167.4 -5.9 259.7 -9.4 146.6 2.5 72.3 77.3 73.7 73.1 74.80 -10.0 123.20 -7.0 124.10 -8.4 172.80 -11.2
Jul 74.8 -3.1 174.4 -5.0 272.5 -6.6 156.7 7.8 71.9 78.3 75.5 75.0 75.10 -7.3 119.00 -5.3 117.60 -7.1 164.10 -10.0
Aug 71.1 -4.1 164.5 -7.5 270.3 -6.5 143.6 3.4 68.4 74.2 75.5 71.1 76.50 -8.3 118.90 -2.9 115.60 -6.0 159.50 -11.8
Sep 68.8 -2.2 157.2 -6.6 251.9 -5.7 146.6 10.4 68.1 73.6 72.9 73.6 75.50 -7.2 121.20 -2.1 117.80 -5.2 165.20 -11.5
Oct 71.8 1.3 169.4 -0.2 271.4 1.3 155.2 20.3 69.1 76.7 75.8 76.5 77.30 -2.9 121.90 -3.9 120.10 -5.6 166.70 -10.0
Nov 71.0 4.8 163.1 4.3 260.7 3.7 149.1 18.2 70.8 75.7 75.2 74.6 77.00 -4.0 118.70 -3.4 120.50 -2.5 160.00 -9.4
Dec 75.2 1.8 168.1 4.8 245.6 0.0 150.4 17.5 72.0 74.7 73.2 75.5 76.70 -2.2 117.30 -2.7 115.90 -1.3 153.00 -7.5
2003
Jan 68.6 4.7 150.8 -2.5 235.7 -8.7 155.2 18.4 66.2 70.0 70.6 75.0 76.30 -3.2 117.60 -4.1 116.70 -2.1 157.10 -10.2
Feb 65.9 3.0 144.9 -3.9 229.5 -8.8 144.9 13.1 70.6 74.0 74.3 77.5 76.70 -4.8 116.70 -8.6 115.00 -7.4 154.60 -18.7
Mar 61.7 -16.9 145.9 -18.2 242.6 -17.1 148.9 -10.5 66.9 68.1 72.1 72.9 75.10 -7.0 120.30 -4.5 117.40 -4.4 155.10 -10.7
Apr 34.1 -52.0 51.1 -70.2 89.4 -67.4 55.4 -62.7 38.3 30.2 35.1 36.7 64.70 -14.8 111.30 -8.2 110.80 -8.6 130.90 -21.8
May 32.9 -55.1 51.2 -69.2 80.6 -69.8 60.5 -59.1 35.0 32.2 32.3 39.7 63.10 -16.6 105.00 -14.3 107.70 -11.0 127.40 -26.0
Jun 42.2 -42.1 100.3 -40.1 151.4 -41.7 105.0 -28.3 47.8 57.3 55.3 60.8 64.90 -13.2 105.00 -14.8 106.30 -14.3 128.50 -25.7
Jul 51.9 -30.6 147.2 -15.6 226.7 -16.8 141.6 -9.7 61.5 72.4 70.7 77.6 70.50 -6.1 103.30 -13.2 101.10 -14.0 125.40 -23.6
Aug 59.3 -16.7 156.6 -4.8 235.6 -12.8 144.9 0.9 67.5 75.0 73.4 78.7 71.60 -6.4 102.30 -14.0 102.60 -11.2 128.30 -19.6
Sep 52.3 -23.9 132.9 -15.5 233.2 -7.4 143.0 -2.4 70.3 73.2 72.8 80.1 72.70 -3.7 98.10 -19.0 109.20 -7.3 140.10 -15.2
Jan-Sep 468.9 0.7 1,080.9 0.7 1,724.7 0.7 1,099.5 0.8 58.1 62.8 63.4 67.9 71.80 -6.7 109.20 -10.8 109.90 -8.7 140.70 -17.6
Small (S): Hotels with < 201 rooms Medium (M): Hotels with 201 -400 rooms Large (L): Hotels with 401 -600 rooms Very Large (VL): Hotels with > 600 rooms
Please refer to Explanatory Notes for definitions.
Source: Monthly statutory returns submitted to STB.
28
Tourism Focus September 2003

9 SALES TURNOVER AND NUMBER OF CESS PAYING FOOD & BEVERAGE (F&B) ESTABLISHMENTS
Year
Hotel
Operated
Food & Beverage Establishments Food & Beverage Revenue
Hotel
Located
Others Total Hotel Operated Hotel Located Others Total
No. No. No. No. %∆ S$ Million %∆ S$ Million %∆ S$ Million %∆ S$ Million %∆
1996 445 92 600 1,137 -4.1 791.0 6.2 177.2 0.8 770.1 -0.2 1,738.3 2.7
1997 440 89 638 1,167 2.6 813.4 2.8 165.8 -6.4 776.8 0.9 1,756.0 1.0
1998 426 92 678 1,196 2.5 689.0 -15.3 152.0 -8.3 738.4 -4.9 1,579.4 -10.1
1999 416 96 663 1,175 -1.8 714.1 3.6 152.3 0.2 736.9 -0.2 1,603.2 1.5
2000 417 106 716 1,239 5.4 781.7 9.5 158.9 4.4 823.3 11.7 1,764.0 10.0
2001 383 100 766 1,249 0.8 682.1 -12.7 150.4 -5.3 885.8 7.6 1,718.4 -2.6
Sep 390 102 790 1,282 4.7 56.5 -24.3 11.7 -17.8 72.5 -2.3 140.7 -13.7
Oct 387 96 748 1,231 2.4 55.3 -16.7 12.1 -8.1 69.0 -1.0 136.4 -8.6
Nov 393 97 749 1,239 2.7 60.4 -22.6 12.2 -14.5 69.8 -2.3 142.4 -13.0
Dec 383 100 766 1,249 0.8 62.1 -21.8 14.2 -10.8 81.5 -0.8 157.8 -11.1
2002 403 88 713 1,204 -3.6 691.5 1.4 145.5 -3.3 803.1 -9.3 1,640.1 -4.6
Jan 406 91 697 1,194 -7.7 55.0 -10.6 11.2 -17.1 62.5 -18.0 128.7 -14.9
Feb 407 92 721 1,220 -5.1 58.0 -2.3 12.8 3.8 70.0 -4.0 140.8 -2.7
Mar 399 95 727 1,221 -3.7 62.9 5.2 13.4 0.0 70.2 -9.7 146.5 -2.9
Apr 397 95 713 1,205 -4.2 48.6 2.5 12.2 11.2 64.1 -5.6 124.9 -1.1
May 384 92 716 1,192 -7.1 52.1 -13.4 12.7 1.4 67.8 -8.7 132.6 -9.7
Jun 401 99 725 1,225 -5.2 56.1 0.3 12.8 -2.5 64.8 -14.8 133.7 -7.9
Jul 404 91 713 1,208 -6.1 52.1 -3.9 11.6 -4.5 63.1 -15.2 126.8 -10.0
Aug 405 89 711 1,205 -7.7 49.5 0.0 10.8 -10.0 64.1 -12.9 124.4 -7.9
Sep 405 93 711 1,209 -5.7 61.8 9.4 12.4 5.7 72.8 0.4 147.0 4.5
Oct 400 88 699 1,187 -3.6 60.1 8.8 11.8 -2.6 64.8 -6.0 136.8 0.3
Nov 400 83 707 1,190 -4.0 63.7 5.6 11.5 -6.0 65.6 -6.0 140.8 -1.1
Dec 403 88 713 1,204 -3.6 71.6 15.3 12.2 -14.4 73.3 -10.0 157.1 -0.5
2003
Jan 390 89 703 1,182 -1.0 54.9 -0.2 12.1 8.2 62.6 0.2 129.6 0.7
Feb 355 90 683 1,128 -7.5 43.5 -25.1 11.8 -7.8 63.5 -9.2 118.8 -15.6
Mar 382 87 675 1,144 -6.3 53.4 -15.2 11.1 -16.9 61.3 -12.6 125.9 -14.1
Apr 396 83 634 1,113 -7.6 23.2 -52.2 7.3 -40.7 44.1 -31.3 74.5 -40.3
May 376 83 650 1,109 -7.0 32.5 -37.6 9.6 -24.7 53.7 -20.7 95.8 -27.7
Jun 361 86 630 1,077 -12.1 39.3 -29.9 11.1 -13.0 55.8 -13.9 106.2 -20.5
Jul 374 76 584 1,034 -14.4 42.5 -18.4 10.1 -13.5 54.1 -14.3 106.7 -15.9
Aug 376 77 529 982 -18.5 46.0 -7.0 10.0 -7.8 52.2 -18.6 108.2 -13.1
Sep 363 73 516 952 -21.3 59.4 -3.9 11.0 -11.2 52.4 -28.0 122.8 -16.5
Jan-Sep 363 73 516 952 -21.3 394.7 -20.4 94.1 -14.5 499.7 -16.6 988.5 -18.0
Note: Cess Paying food & beverage establishments may be operated by hotels or located within hotel complexes but not operated by the hotels. "Others" refer to establishments located outside hotel complexes
Please refer to Explanatory Notes for definitions.
Source: Monthly statutory returns submitted to STB.
29
Tourism Focus September 2003

10 SALES TURNOVER AND NUMBER OF ROOMS AND FOOD & BEVERAGE OUTLETS OPERATED BY GAZETTED HOTELS
Year
Hotel
Rooms Food & Beverage Outlets Total Revenue
Establishments
Revenue
Revenue
No.
No.
S$ Million %∆
No. S$ Million %∆ % of Total S$ Million %∆ % of Total
1996 90 27,604 1,223.4 5.0 60.7 445 791.0 6.2 39.3 2,014.4 5.5
1997 94 27,313 1,225.5 0.2 60.1 440 813.4 2.8 39.9 2,038.9 1.2
1998 98 27,650 987.6 -19.4 58.9 426 689.0 -15.3 41.1 1,676.6 -17.8
1999 100 27,542 923.3 -6.5 56.4 416 714.1 3.6 43.6 1,637.3 -2.3
2000 101 28,212 1,085.1 17.5 58.1 417 781.7 9.5 41.9 1,866.8 14.0
2001 101 27,859 1,066.6 -1.7 61.0 383 682.1 -12.7 39.0 1,748.7 -6.3
Sep 100 28,621 85.1 -6.5 60.1 390 56.5 -24.3 39.9 141.6 -14.5
Oct 100 28,057 85.7 -9.2 60.8 387 55.3 -16.7 39.2 140.9 -12.3
Nov 101 27,772 78.6 -22.9 56.6 393 60.4 -22.6 43.4 138.9 -22.7
Dec 101 27,859 75.7 -11.4 54.9 383 62.1 -21.8 45.1 137.8 -16.4
2002 100 27,877 994.4 -6.8 59.0 403 691.5 1.4 41.0 1,686.0 -3.6
Jan 102 27,752 78.4 -4.6 58.8 406 55.0 -10.6 41.2 133.4 -7.2
Feb 102 28,775 80.6 -13.3 58.1 407 58.0 -2.3 41.9 138.6 -9.0
Mar 102 29,276 93.9 -7.9 59.9 399 62.9 5.2 40.1 156.9 -3.1
Apr 102 28,984 85.0 -4.2 63.6 397 48.6 2.5 36.4 133.6 -1.9
May 102 28,865 84.4 -12.2 61.8 384 52.1 -13.4 38.2 136.5 -12.7
Jun 101 29,024 84.4 -13.0 60.1 401 56.1 0.3 39.9 140.4 -8.2
Jul 101 29,036 84.8 -9.1 62.0 404 52.1 -3.9 38.0 136.9 -7.2
Aug 100 28,571 79.9 -10.4 61.8 405 49.5 0.0 38.2 129.4 -6.7
Sep 100 28,633 78.9 -7.3 56.1 405 61.8 9.4 43.9 140.7 -0.6
Oct 100 28,588 85.4 -0.3 58.7 400 60.1 8.8 41.3 145.6 3.3
Nov 100 28,744 80.9 3.0 55.9 400 63.7 5.6 44.1 144.6 4.1
Dec 100 27,877 77.8 2.8 52.1 403 71.6 15.3 47.9 149.4 8.4
2003
Jan 101 27,731 75.7 -3.4 58.0 390 54.9 -0.2 42.0 130.6 -2.1
Feb 102 28,043 71.5 -11.3 62.2 355 43.5 -25.1 37.8 115.0 -17.1
Mar 97 27,330 74.5 -20.7 58.2 382 53.4 -15.2 41.8 127.9 -18.5
Apr 97 22,130 25.4 -70.1 52.3 396 23.2 -52.2 47.7 48.6 -63.6
May 99 21,138 24.1 -71.4 42.6 376 32.5 -37.6 57.4 56.6 -58.5
Jun 96 23,653 43.1 -48.9 52.3 361 39.3 -29.9 47.7 82.4 -41.3
Jul 91 25,510 59.9 -29.4 58.5 374 42.5 -18.4 41.5 102.4 -25.2
Aug 92 25,855 64.1 -19.8 58.2 376 46.0 -7.0 41.8 110.1 -14.9
Sep 86 25,172 63.5 -19.5 51.7 363 59.4 -3.9 48.3 122.9 -12.7
Jan-Sep 86 25,172 501.7 -33.1 56.0 363 394.7 -20.4 44.0 896.4 -28.1
Source: Monthly statutory returns submitted to STB.
30
Tourism Focus September 2003

11 CESS COLLECTION AND TOTAL SALES TURNOVER OF CESS PAYING ESTABLISHMENT
Hotel Room Cess Total Sales Turnover
Food & Beverage Cess Total Cess Year
S$ (000) %∆ % of Total Cess S$ (000) %∆ % of Total Cess S$ (000) %∆ S$ Million %∆
1996 12,493 5.0 41.8 17,382 0.3 58.2 29,875 2.2 2961.7 3.7
1997 12,515 0.2 41.6 17,556 1.0 58.4 30,071 0.7 2981.5 0.7
1998 10,347 -17.3 39.6 15,810 -9.9 60.4 26,157 -13.0 2567.0 -13.9
1999 10,044 -2.9 38.5 16,057 1.6 61.5 26,101 -0.2 2526.5 -1.6
2000 11,778 17.3 40.0 17,671 10.0 60.0 29,449 12.8 2849.0 12.8
2001 11,535 -2.1 40.1 17,206 -2.6 59.9 28,741 -2.4 2785.0 -2.2
Sep 921 -7.0 39.6 1,408 -13.7 60.4 2,329 -11.2 225.8 -11.1
Oct 924 -9.6 40.4 1,366 -8.7 59.6 2,290 -9.0 222.0 -8.8
Nov 853 -22.4 37.4 1,427 -13.0 62.6 2,279 -16.8 220.9 -16.8
Dec 834 -10.7 34.5 1,581 -11.1 65.5 2,415 -10.9 233.5 -11.2
2002 10,936 -5.2 40.0 16,420 -4.6 60.0 27,356 -4.8 2634.6 -5.4
Jan 858 -4.4 40.0 1,290 -14.8 60.0 2,148 -10.9 207.1 -11.3
Feb 881 -12.1 38.4 1,411 -2.6 61.6 2,291 -6.5 221.4 -6.8
Mar 1,025 -6.9 41.1 1,467 -3.0 58.9 2,492 -4.6 240.5 -4.9
Apr 933 -2.4 42.7 1,251 -1.1 57.3 2,184 -1.6 210.0 -2.4
May 926 -10.2 41.1 1,327 -9.7 58.9 2,254 -9.9 217.0 -10.7
Jun 923 -11.1 40.8 1,339 -7.8 59.2 2,262 -9.2 218.0 -9.9
Jul 936 -7.1 42.5 1,268 -10.1 57.5 2,204 -8.8 211.7 -9.6
Aug 887 -8.2 41.6 1,244 -8.0 58.4 2,132 -8.1 204.3 -8.9
Sep 871 -5.5 37.2 1,470 4.4 62.8 2,340 0.5 225.9 0.0
Oct 938 1.6 40.7 1,370 0.3 59.3 2,308 0.8 222.2 0.1
Nov 893 4.7 38.8 1,410 -1.2 61.2 2,303 1.0 221.7 0.3
Dec 864 3.5 35.4 1,573 -0.5 64.6 2,437 0.9 234.9 0.6
2003
Jan 841 -2.0 39.3 1,298 0.6 60.7 2,139 -0.4 205.3 -0.9
Feb 799 -9.2 40.2 1,190 -15.6 59.8 1,989 -13.2 190.3 -14.1
Mar 825 -19.6 39.6 1,260 -14.1 60.4 2,085 -16.3 200.4 -16.7
Apr 294 -68.5 28.3 746 -40.4 71.7 1,040 -52.4 99.9 -52.4
May 283 -69.5 22.8 959 -27.7 77.2 1,242 -44.9 119.9 -44.7
Jun 496 -46.3 31.8 1,063 -20.6 68.2 1,558 -31.1 149.3 -31.5
Jul 695 -25.8 39.4 1,068 -15.8 60.6 1,762 -20.1 166.5 -21.3
Aug 747 -15.8 40.8 1,082 -13.1 59.2 1,829 -14.2 172.3 -15.7
Sep 725 -16.7 37.1 1,229 -16.4 62.9 1,954 -16.5 186.3 -17.5
Jan-Sep 5,704 -30.8 36.6 9,894 -18.0 63.4 15,598 -23.2 1,490.2 -23.8
Note : With effect from 1st April 1994, the cess rate has been reduced from 4.0% to 1.0%.
Please refer to Explanatory Notes.
Source: Monthly statutory returns submitted to STB.
31
Tourism Focus September 2003

32
Tourism Focus September 2003

APPENDICES
33
Tourism Focus September 2003

34
Tourism Focus September 2003

EXPLANATORY NOTES
VISITOR ARRIVALS STATISTICS
Source of Data
Visitors arriving in Singapore are required to
complete prescribed disembarkation/
embarkation cards which serve as the source
of statistics on visitor arrivals and departures.
The accuracy of figures pertaining to the
characteristics of visitors therefore depends on
how accurately visitors complete these cards.
Definitions
visitor arrivals
All visitors are classified by country of residence
unless otherwise stated. Total visitor arrivals include
all visitors coming by air and sea and non-
Malaysian citizens coming by land.
The term "ASEAN" stands for "Association of
South East Asian Nations" and refers to the tencountry
political association comprising
Brunei, Cambodia, Indonesia, Philippines,
Laos, Malaysia, Myanmar, Singapore, Thailand,
and Vietnam. However, when used in the
statistical tables, the term excludes Singapore.
“CIS” denotes The Commonwealth of Independent
States, which consists of Azerbaijan, Ukraine,
Russian Federation, Uzbekistan, Armenia,
Belarus, Kazakhstan, Kyrgyzstan, Republic of
Moldova, Tajikistan, Turkmenistan and Georgia.
type of accommodation
The type of accommodation given is compiled
from visitors' responses to the disembarkation/
embarkation cards. Hence, the tables analysed
by this item reflect statements of intent.
length of stay
The length of stay shows the actual length of stay
in Singapore. The date of arrival as indicated in
the disembarkation/embarkation card is
matched against the date of departure to compute
the actual length of stay. As some visitors
did not depart within the calendar year, the
number of visitor departures would be less than
the total visitor arrivals during the year.
In computing the average length of stay, visitors
staying beyond 60 days were treated as having
stayed 60 days for comparability amongst the
ASEAN countries. This is to ensure that the
overall average length of stay is not affected by
long-staying visitors.
visitor days
The number of visitor days for each market is
the product of the respective visitor arrivals and
average length of stay (using a 60-day cut-off
point).
"Scandinavia" comprises Denmark, Norway and
Sweden.
"n.e.c." denotes "not elsewhere classified".
purpose of visit
"In transit" visitors stay one day or less. Visitors
staying one day are necessarily overnight visitors.
35
Tourism Focus September 2003

EXPLANATORY NOTES
HOTEL AND CESS COLLECTION
STATISTICS
Source of Data
Statistics on the demand and supply of gazetted
hotel rooms and cess collection are based
on monthly statutory returns submitted to
Singapore Tourism Board since April 1994
except for statistics on “rooms available” that
published in the ‘Forecast on Gazetted Hotel
Room Supply”. These figures are obtained
from annual survey conducted by STB.
Definitions
maximum room-nights
Room-nights calculated based on total hotel
room inventory for all gazetted hotels.
available room-nights
Room-nights available for occupancy exclude
rooms closed for renovations and staff use as
declared in the statutory forms on a daily basis.
gross lettings
Refers to both paid and complimentary lettings.
standard/ nominal average room rate
Standard average room rate
= Total room revenue divided by Gross lettings
Nominal average room rate
= Total room revenue divided by paid lettings
yield
= Standard Average Room Rate divided by 100
Multiple by Standard Average Occupancy Rate
cess
Cess is an imposition of tax on certain types of
hotel and food and beverage establishments
which have been gazetted under the Singapore
Tourism (Cess Collection) Act Cap. 305C. The
cess rate has undergone changes as follows: 3%
prior to 1990, 4% from January 1990 to March
1991; 3% from April 1991 to March 1992 and
4% from April 1992 to March 1994. With effect
from 1 April 1994, the cess rate has been reduced
to 1% .
paid lettings
Refers to room lettings which are paid for by
hotel guests
standard/ nominal average occupancy rate
Standard average occupancy rate
= Gross lettings divided by Available roomnigths
Nominal average occupancy Rate
= Paid lettings divided by Maximum roomnights
36
Tourism Focus September 2003