TIP-iT - Singapore Tourism Board

TRAINING INDUSTRY PROFESSIONALS IN TOURISM (TIP-iT)
GUIDELINES AND PROCEDURE

Training Industry Professionals in Tourism (TIP-iT) Guidelines
1. PURPOSE OF SCHEME
The Training Industry Professionals in Tourism (TIP-iT) scheme seeks to support
strategic companies in their manpower development through the acquiring of
specialised skills / new capabilities that are critical to the development of the tourism
industry in Singapore.
2. QUALIFYING CRITERIA
To qualify, the company must meet the following requirements:
Must be an incorporated or registered in Singapore company
Training is related to the building of strategic tourism-related skills.
Training programmes are new or enable the company to ramp up on existing
strategic tourism capabilities.
The company must declare any other financial assistance given by the government (or
other parties) in its application form.
3. SCOPE OF SUPPORT
Scheme A for companies: The scope of support is UP TO 50% of the eligible
expenses, unless otherwise specified.
Scheme B for organizers: The scope of support is UP TO 70% of the eligible
expenses, unless otherwise specified.
The amount of support given is subject to meeting of the conditions and
deliverables for award of grant, as determined by STB.
4. ATTACHMENTS AND APPLICATION FORM
Applicants are advised to discuss the proposed project with the officer-in-charge prior
to making a formal application. Formal applications must be made on prescribed
application forms and submitted to the STB. Supporting documents as stated are to be
submitted with the application form. All spaces should be completed and “NA” should
be written if not applicable.
The completed form should be sent to:
Singapore Tourism Board
Tourism Court
1 Orchard Spring Lane
Singapore 247729
Tel: (65) 6736 6622
Fax: (65) 6736 9423
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Training Industry Professionals in Tourism (TIP-iT) Guidelines
5. SUBMISSION OF DOCUMENTS
The application form and supporting documents should reach STB before initiation or
commencement of projects.
Applications for projects that have already been initiated or commenced will not
be accepted.
STB reserves the right to accept or reject the applications.
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Training Industry Professionals in Tourism (TIP-iT) Guidelines
APPLICATION PROCEDURE
TIMELINE
STEPS TO BE TAKEN
Before project
STEP 1:
ENGAGE STB
Discuss proposed project with relevant STB officer and
identify possible training areas before sending in
application form.
Send in application form and supporting documents.
Projects which have already been initiated or commenced
will not be accepted.
STB reserves the right to reject or accept any application.
Application in Process
STEP 2:
SEND IN ACCEPTANCE LETTER
After receiving the letters of offer and acceptance from STB,
mail the acceptance letter back to STB within 14 days.
The grant offer will lapse if the acceptance letter is not
received within 14 days.
Completion of project and submission of Claims
STEP 3:
SEND IN CLAIMS
Please mail STB all relevant documents for processing of
claims, including a detailed report of the project and
meeting of key deliverables.
Make sure that all invoices are certified true copies by an
external auditor, or by an STB officer. STB reserves the
right to see the original invoices upon request.
Only invoices (not quotations) are accepted for claims.
All payments have to be claimed within 6 months from the
end of the qualifying period. Late claims will not be
entertained.
After receiving the cheque from STB, please send in letter
of receipt within 14 days.
Processing of application completed
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Training Industry Professionals in Tourism (TIP-iT) Guidelines
OVERVIEW OF TRAINING SCHEMES
Training Type Scheme A for Companies Scheme B for Organizers
Description
Location
To help groom and develop key strategic companies
with new or expanding tourism products by acquiring
corresponding new or specialised skills.
Group training is possible for capabilities that have
greater impact to the tourism landscape on a
collective level than for individual companies.
However, it is only applicable to certifiable training
and companies may be subject to deliverables on a
group basis rather than on an individual level.
Overseas (local component may be supported if a
portion of the training programme requires a local
training component)
To support course organisers in developing
new/specialised non-certifiable training courses that
build industry-wide capabilities.
Local
Type of Training Attachment / Structured Training Programme /
Certifiable and non certifiable courses
Seminars/ Non-certifiable Courses
Duration
4 weeks – 2 years
(min 6 weeks for ‘A’ levels and below)
1 – 5 days
(Longer courses on a case-by-case basis)
Trainee Singaporeans & PRs Singaporeans, PRs & Work Pass holders
Bond
Yes. Length dependent on duration of training.
Training Period Supported Bond Period
Shorter than 3 months
6 months
3 to 6 months 12 months
More than 6 months
24 months
No.
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Training Industry Professionals in Tourism (TIP-iT) Guidelines
Training Type Scheme A for Companies Scheme B for Organizers
Allowable Costs Attachment / Non-Certifiable -
Fixed quantum per training day
Others (Case-by-case)
Certifiable –
Up to 50% of allowable costs:
Course Fee
Trainee Stipend
COLA (include expenses for accommodation,
meals and land transport.)
Airfare on economy class
Others (Case-by-case)
Please refer to Annex A for full details.
Other criteria - Company is committed to investing or expanding
its operations (eg. product offerings) in
Singapore.
Non Certifiable -
Up to 70% of allowable costs :
Trainer Fee (includes courseware development /
customization)
Airfare on economy class
Accommodation
Total grant will be capped at $24,000 per year for each
course organizer.
Please refer to Annex A for full details.
- Organizer should have experience or specialises in
the proposed training area.
- Course has to have an industry impact and be
opened to all within the relevant industry.
- Incentives extended to applicant should be passed
on to attendees eg. lower course fees.
Deliverables to be
Met
- Deliverables to be set in consultation with
applicant company.
- Minimum of 20 trainees per approved course
content, within a year from the date the grant is
approved.
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Training Industry Professionals in Tourism (TIP-iT) Guidelines
Training Type Scheme A for Companies Scheme B for Organizers
Disbursement
Procedure
Supporting
Documents for
Application
Disbursement would be done in two installments:
- First payment: 50% of the course fee or 50% of
the total grant (whichever is lower) will be
disbursed upon course confirmation and upon the
receipt of all payment documents.
- Final payment: Remaining amount of total grant
will be disbursed when all deliverables are met.
- If the company requires a longer period of time to
meet the deliverables, STB shall reserve 20% of
the final payment to be disbursed only after the
deliverables are met.
- Proposed training plan for trainees
- List of trainees to include job profile and
intended bond period
- Background of school and/or trainer
- Grant will be disbursed to the organiser upon
completion of course, when all deliverables are met
and upon the receipt of all payment documents.
- Content of training programme
- Proposed marketing plan and course fees
- Background of trainer and/or school
- Terms of contract with trainer/school
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Training Industry Professionals in Tourism (TIP-iT) Guidelines
ANNEX A
CONDITIONS FOR TRAINING SCHEMES
Scheme A for Companies:
1. Bond duration
Bond should commence upon completion of course. Trainees shall be bonded to the
recipient companies according to the following table:
Training Period Supported
Bond Period
Shorter than 3 months
6 months
3 to 6 months 12 months
More than 6 months
24 months
The exact length of the contractual bond is dependent on company policy but bond
duration should not be less than the proposed bond period indicated above.
2. Grant quantum
a. For Attachment / Non certifiable courses, grant will be given at a fixed quantum
per trainee day as per the following table:
Work Experience of Trainee
Quantum per t-day (Asia
/ Outside Asia)
Polytechnic graduate and below SGD$80 / 100
Polytechnic graduate and below with >3 yrs SGD$95 / 120
relevant work experience, or
Degree and above with 3 years relevant work
experience
Degree and above with > 3 years relevant work SGD$110 / 140
experience
Number of days (X) to be reimbursed shall be computed starting from the arrival date in
the foreign country to the date of departure as stipulated in the air ticket / boarding pass.
b. For certifiable courses, grant will be given as follows:
Funding is up to a maximum of 50% of allowable costs, ie course fee, trainee stipend,
Cost of Living Allowance (COLA), Airfare and others.
Cost of Living Allowance (COLA) includes expenses for accommodation, meals and
land transport. COLA will be based on company’s rate or STB’s rate which ever is
lower.
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Training Industry Professionals in Tourism (TIP-iT) Guidelines
Airfare will be based on economy class.
Trainee stipend will be granted to trainees in addition to the COLA for the duration
of training stint. This will be capped at the following rate (excl Employer CPF):
Work Experience of Trainee
Polytechnic graduate and below
Polytechnic graduate and below with >3 yrs
relevant work experience OR
Degree and above with 3 years relevant work
experience
Degree and above with > 3 years relevant work
experience
Monthly Stipend
SGD$1500
SGD$2000
SGD$2500
Claimable amount should not exceed the employee’s monthly gross salary paid by
the company. Number of days (X) to be reimbursed shall be computed starting from
the arrival date in the foreign country to the date of departure as stipulated in the air
ticket / boarding pass.
Note: If the employee is on unpaid leave, company is responsible for disbursement of
stipend (as given by STB) to employee.
c. Other allowable costs
These costs would be considered on a case-by-case basis. Allowable costs can include
hiring of temporary help during duration of employee’s training stint. This is claimable
up to employee’s monthly gross salary and number of days to be reimbursed should not
exceed X days ie. days claimable under fixed quantum or trainee stipend.
Scheme B for Organizers:
1. Grant quantum
Funding is up to a maximum of 70% of allowable costs including:
Trainer fee, inclusive of courseware development / customisation.
Airfare will be based on economy rate.
Accommodation for the trainer’s stay in Singapore for the duration of the course.
Note: Final grant quantum would be determined by STB.
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