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Installation service by Step-Four Tips from the experts

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Editorial<br />

Dear readers!<br />

Ernst Ramberger<br />

Director<br />

<strong>Step</strong>-<strong>Four</strong> GmbH<br />

Spring awakening<br />

Just as nature will soon be in full bloom,<br />

we also want to break some ground and<br />

rise to <strong>the</strong> coming challenges with renewed<br />

zest and lots of energy, after a pretty<br />

turbulent year. In times such as <strong>the</strong>se,<br />

not only is it particularly important to manufacture<br />

products of <strong>the</strong> highest quality,<br />

but also to provide additional benefits. Although<br />

we have cultivated close customer<br />

relationships and followed a customer-oriented<br />

policy for many years, for 2010<br />

we intend to concentrate even more on <strong>the</strong><br />

areas of customer care, <strong>service</strong> and support.<br />

Because satisfied customers are and<br />

will always be <strong>the</strong> foundation of a prospering<br />

company.<br />

We find solutions<br />

Focussing on customer requirements<br />

has to begin even before machines are<br />

installed. With regard to this, we are<br />

able to provide our customer with solution<br />

proposals, even for <strong>the</strong> most tricky<br />

or cramped space conditions. More information<br />

can be ga<strong>the</strong>red <strong>from</strong> <strong>the</strong> inside<br />

pages. I am particularly pleased about <strong>the</strong><br />

delivery of <strong>the</strong> hi<strong>the</strong>rto largest <strong>Step</strong>-<strong>Four</strong><br />

system, an Xpert CUT 5000 with a cutting<br />

length of up to 8 metres!<br />

New look<br />

Here it is! The new <strong>Step</strong>-<strong>Four</strong> Magazine.<br />

After long and numerous brainstorming<br />

sessions, reams of ideas and a variety of<br />

layouts, we are very happy with <strong>the</strong> result.<br />

We not only revised <strong>the</strong> look of <strong>the</strong> new<br />

<strong>Step</strong>-<strong>Four</strong> Magazine, but we also decided<br />

to revise <strong>the</strong> content and perform a “relaunch”.<br />

After ten successful years of publishing<br />

our customer newsletter, you now<br />

hold a magazine in your hands that is more<br />

comprehensive than ever before. We hope<br />

that you like <strong>the</strong> new magazine. We would<br />

be pleased to receive your feedback.<br />

Shape <strong>the</strong> future with us<br />

Ano<strong>the</strong>r inspiring suggestion! Due to <strong>the</strong><br />

fact that we have enjoyed a pleasurable<br />

and successful collaboration with our customers<br />

over <strong>the</strong> many years, we would like<br />

to invite you to take part in launching new<br />

projects. Shape <strong>the</strong> future with us <strong>by</strong> informing<br />

us about your requirements and<br />

ideas. Perhaps this will lead to a joint<br />

project.<br />

Yours sincerely, Ernst Ramberger<br />

CONTENT<br />

3 Newsticker<br />

New at <strong>Step</strong>-<strong>Four</strong><br />

4 INTRODUCING<br />

Ascending Technologies<br />

5 TRAINING<br />

A visit at <strong>the</strong> HTBLA Ried<br />

6 Service<br />

<strong>Installation</strong> solutions<br />

<strong>by</strong> <strong>Step</strong>-<strong>Four</strong><br />

7 OFFERS<br />

Save cost-effectively<br />

10 Reportage<br />

The creation of a scale model<br />

12 Know-how<br />

<strong>Tips</strong> <strong>from</strong> our <strong>experts</strong><br />

Mas<strong>the</strong>ad: STEP-FOUR GmbH, Bayernstrasse 77, 5071 Wals-Siezenheim, Austria, Phone: +43<br />

(0)662/45 93 78-0 Fax: +43 (0)662/45 93 78-20, E-mail: office@step-four.at: www.step-four.at;<br />

Editorial staff: Ernst Ramberger, Reinhard Leithner, Dieter König; layout and production: JAGER<br />

PR, www.jager-pr.at<br />

10<br />

2 STEP-FOUR | March 2010

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