Installation service by Step-Four Tips from the experts
Installation service by Step-Four Tips from the experts
Installation service by Step-Four Tips from the experts
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Editorial<br />
Dear readers!<br />
Ernst Ramberger<br />
Director<br />
<strong>Step</strong>-<strong>Four</strong> GmbH<br />
Spring awakening<br />
Just as nature will soon be in full bloom,<br />
we also want to break some ground and<br />
rise to <strong>the</strong> coming challenges with renewed<br />
zest and lots of energy, after a pretty<br />
turbulent year. In times such as <strong>the</strong>se,<br />
not only is it particularly important to manufacture<br />
products of <strong>the</strong> highest quality,<br />
but also to provide additional benefits. Although<br />
we have cultivated close customer<br />
relationships and followed a customer-oriented<br />
policy for many years, for 2010<br />
we intend to concentrate even more on <strong>the</strong><br />
areas of customer care, <strong>service</strong> and support.<br />
Because satisfied customers are and<br />
will always be <strong>the</strong> foundation of a prospering<br />
company.<br />
We find solutions<br />
Focussing on customer requirements<br />
has to begin even before machines are<br />
installed. With regard to this, we are<br />
able to provide our customer with solution<br />
proposals, even for <strong>the</strong> most tricky<br />
or cramped space conditions. More information<br />
can be ga<strong>the</strong>red <strong>from</strong> <strong>the</strong> inside<br />
pages. I am particularly pleased about <strong>the</strong><br />
delivery of <strong>the</strong> hi<strong>the</strong>rto largest <strong>Step</strong>-<strong>Four</strong><br />
system, an Xpert CUT 5000 with a cutting<br />
length of up to 8 metres!<br />
New look<br />
Here it is! The new <strong>Step</strong>-<strong>Four</strong> Magazine.<br />
After long and numerous brainstorming<br />
sessions, reams of ideas and a variety of<br />
layouts, we are very happy with <strong>the</strong> result.<br />
We not only revised <strong>the</strong> look of <strong>the</strong> new<br />
<strong>Step</strong>-<strong>Four</strong> Magazine, but we also decided<br />
to revise <strong>the</strong> content and perform a “relaunch”.<br />
After ten successful years of publishing<br />
our customer newsletter, you now<br />
hold a magazine in your hands that is more<br />
comprehensive than ever before. We hope<br />
that you like <strong>the</strong> new magazine. We would<br />
be pleased to receive your feedback.<br />
Shape <strong>the</strong> future with us<br />
Ano<strong>the</strong>r inspiring suggestion! Due to <strong>the</strong><br />
fact that we have enjoyed a pleasurable<br />
and successful collaboration with our customers<br />
over <strong>the</strong> many years, we would like<br />
to invite you to take part in launching new<br />
projects. Shape <strong>the</strong> future with us <strong>by</strong> informing<br />
us about your requirements and<br />
ideas. Perhaps this will lead to a joint<br />
project.<br />
Yours sincerely, Ernst Ramberger<br />
CONTENT<br />
3 Newsticker<br />
New at <strong>Step</strong>-<strong>Four</strong><br />
4 INTRODUCING<br />
Ascending Technologies<br />
5 TRAINING<br />
A visit at <strong>the</strong> HTBLA Ried<br />
6 Service<br />
<strong>Installation</strong> solutions<br />
<strong>by</strong> <strong>Step</strong>-<strong>Four</strong><br />
7 OFFERS<br />
Save cost-effectively<br />
10 Reportage<br />
The creation of a scale model<br />
12 Know-how<br />
<strong>Tips</strong> <strong>from</strong> our <strong>experts</strong><br />
Mas<strong>the</strong>ad: STEP-FOUR GmbH, Bayernstrasse 77, 5071 Wals-Siezenheim, Austria, Phone: +43<br />
(0)662/45 93 78-0 Fax: +43 (0)662/45 93 78-20, E-mail: office@step-four.at: www.step-four.at;<br />
Editorial staff: Ernst Ramberger, Reinhard Leithner, Dieter König; layout and production: JAGER<br />
PR, www.jager-pr.at<br />
10<br />
2 STEP-FOUR | March 2010