Dealer Account Application - ResellerZone - Computers Unlimited
Dealer Account Application - ResellerZone - Computers Unlimited
Dealer Account Application - ResellerZone - Computers Unlimited
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<strong>Account</strong><br />
<strong>Application</strong> Form<br />
Unmatched online ordering services 24/7<br />
Order by fax, phone, email or web<br />
Lines open 9am – 6pm<br />
Access to our professional and friendly team with<br />
unrivalled product knowledge<br />
‘Best of breed’ range of software and hardware from<br />
top manufacturers.<br />
Supporting new dealers through various schemes to<br />
build up your trade<br />
www.unlimited.com
<strong>Account</strong> <strong>Application</strong> Form<br />
Please send all documentation to:<br />
<strong>Dealer</strong> Sales Team - New <strong>Account</strong>s<br />
<strong>Computers</strong> <strong>Unlimited</strong><br />
The Technology Park, Colindeep Lane, London NW9 6BX<br />
Email: sales@unlimited.com Fax: 020 8205 2534<br />
To help us process your application as quickly as possible please fill in the relevant information<br />
Check List:<br />
The following documents are required for setting up a credit or cash account (Direct Debit form not required for cash account).<br />
Without these documents your account application cannot be opened.<br />
• <strong>Account</strong> <strong>Application</strong> Form (below) • Proof of Address – Such as utility bill • VAT Registration document<br />
• Signed copy of the Terms & Conditions • Original Direct Debit Mandate (back page - please post signed original)<br />
DETAILS OF PERSON MAKING THIS APPLICATION<br />
Name:<br />
Position:<br />
Tel:<br />
Email:<br />
Please send information of other partners on a separate sheet<br />
YOUR COMPANY DETAILS<br />
Registered Company Name:<br />
Trading Name:<br />
Address:<br />
Tel (main):<br />
Fax (main:<br />
Email (general):<br />
VAT Registration Number:<br />
Company Registration Number:<br />
Company Website: www.<br />
Postcode:<br />
WHAT TYPE OF BUSINESS ARE YOU?<br />
Sole Trader Partnership Limited Company PLC<br />
Number of employees:<br />
Number of sites:<br />
Number of years trading:<br />
Annual sales: £<br />
WHAT SORT OF RESELLER ARE YOU? (Select ONE)<br />
Mailorder<br />
Retailer<br />
Distributor<br />
Education<br />
Licensing<br />
Value Added Reseller<br />
Etailer<br />
Corporate Reseller<br />
Other (please add below)<br />
WHAT SORT OF PRODUCTS ARE YOU INTERESTED IN?<br />
(Tick all that apply)<br />
Digital Imaging Creative Pro Kerio<br />
Print/Publishing Utilities & Peripherals Digital Home<br />
Office Solutions Digital Video Prod Audio & Musical<br />
3D Design/CAD Pen Tablets Education<br />
Licensing Apple iPad/iPhone/iPod Acc Sonos<br />
BUSINESS BANK DETAILS:<br />
Bank Sort code:<br />
<strong>Account</strong> number:<br />
TRADING REFERENCES<br />
1.<br />
2.<br />
5. PLEASE TELL US WHAT CREDIT LIMIT YOU REQUIRE<br />
£<br />
6. ACCOUNTS PAYABLE CONTACT DETAILS<br />
Name:<br />
Position:<br />
Phone:<br />
Email:<br />
(Invoices, Credit notes, Direct debit notification letters & Statements<br />
will be sent electronically via email as PDF document)<br />
7. PARTNERSHIPS AND SOLE TRADERS ONLY<br />
Please supply full details of each partner (full name, home<br />
address and telephone number)<br />
Name:<br />
Address:<br />
Tel:<br />
Email:<br />
Postcode:<br />
We can, were appropriate ask for additional information when required.<br />
8. AUTHORISATION<br />
I agree to abide by the Terms and Conditions described overleaf.<br />
I agree payment terms are strictly 30 days from date of invoice<br />
unless otherwise agreed to in writing. Your application will not be<br />
processed if you do not return all required forms and information.<br />
When returning your completed form please attach a set of your<br />
latest financial accounts, and a sheet of your Company’s letter<br />
headed paper. <strong>Computers</strong> <strong>Unlimited</strong> reserve full retention of title to<br />
all goods until all sums due have been paid in full.<br />
Signed:<br />
Name:<br />
Position:<br />
Date:<br />
INTERNAL USE ONLY<br />
TEAM<br />
SEGMENT<br />
DEALER TYPE<br />
ISE<br />
CDM<br />
APPROVED<br />
DATE<br />
Your first order with CU will be on a payment with order basis, subject to the following;<br />
a) The first order must be paid by credit transfer or by cheque, we cannot accept a debit or credit card for the first transaction.<br />
b) If your order is paid by cheque, a period of 5 working days must be allowed for the cheque to clear, prior to the shipment of any goods.<br />
c) For cleared funds direct to our bank account, goods will be shipped on confirmation of the cleared funds from our bank.<br />
d) AN INITIAL MINIMUM ORDER OF £500 WILL BE NEEDED.<br />
Direct Debit payments are collected once a week (normally Friday) for all invoices due on 30 days or over. <strong>Computers</strong> <strong>Unlimited</strong> will notify you 10 days prior to any debit to<br />
your account. We would ask that you raise any queries you have to us immediately, so that invoices can be excluded from any payment we take.
Terms and Conditions<br />
Once CU has all of the required information your account application will be processed<br />
1. Definitions<br />
“Contract” means these General Terms and Conditions of Sale or such other<br />
replacement terms and conditions as may be notified to the Customer from time<br />
to time (copies of which are available on request from <strong>Computers</strong> <strong>Unlimited</strong>, The<br />
Technology Park, Colindeep Lane, London NW9 6BX) together with the attached<br />
<strong>Account</strong> <strong>Application</strong> Form or where applicable, special terms and conditions of<br />
sale as are specified in CU catalogues, price lists, or other literature.<br />
“CU” means Janson <strong>Computers</strong> Plc (trading as <strong>Computers</strong> <strong>Unlimited</strong>)<br />
incorporated and registered in England and Wales with company number<br />
02157638 whose registered office is at The Technology Park, Colindeep Lane,<br />
London, NW9 6BX.<br />
“Customer” means the party identified as the Customer in this Contract to<br />
whom the Company may agree to supply the Products from time to time in<br />
accordance with the terms and conditions of the Contract.<br />
“Due Date” means 30 days from the date of invoice unless otherwise agreed to<br />
in writing.<br />
“Products” means such hardware and software as may be sold and supplied by<br />
CU to the Customer in accordance with this Contract..<br />
2. Pricing and Payment<br />
a. The prices to be paid by the Customer to CU for the Products are to be CU’s<br />
list prices as notified to the Customer by CU from time to time. CU price lists do<br />
not constitute an offer.<br />
b. CU shall give the Customer reasonable notice of any rises in the prices for<br />
the Products.<br />
c. The Customer shall pay the full amount invoiced to it by CU by the Due Date.<br />
d. Neither party may withhold payment of any amount due to the other because<br />
of any set-off, counter-claim, abatement, or other similar deduction.<br />
e. All prices are exclusive of any applicable value-added tax, which the Customer<br />
shall be additionally liable to pay to CU.<br />
f. <strong>Account</strong>s for Products are payable at the following postal address:<br />
<strong>Computers</strong> <strong>Unlimited</strong><br />
The Technology Park<br />
Colindeep Lane<br />
London NW9 6BX<br />
g. Until a credit account is established, all business with the Customer is on a<br />
cash basis unless otherwise agreed.<br />
h. Non-payment by the Due Date entitles CU to cancel the Contract or to<br />
suspend deliveries without further notice.<br />
i. While both parties will try to ensure that all prices inserted into purchase<br />
orders are accurate, it is understood that errors may occur. If after the placing<br />
of the purchase order either of the parties discover that there is an error in the<br />
price of the Products ordered, CU may change the purchase<br />
order to reflect the correct price and such difference in price shall become<br />
payable.<br />
3. Uncontrollable events and delays<br />
In case of delays caused by circumstances beyond the control of CU or CU<br />
suppliers, CU shall have the right to either suspend deliveries without notice or<br />
cancel the Contract without liability. By way of illustration and not of limitation,<br />
the following are to be treated as uncontrollable events: strike, lockout, riot,<br />
revolution, mobilisation, war, epidemic, official regulations, transportation<br />
difficulties, working difficulties, machine breakdowns, fires, failure of suppliers,<br />
or other causes, whether similar or not.<br />
4. Resale<br />
Products are supplied subject to the following conditions:<br />
a. Products shall remain in their original packaging and the marks, numbers<br />
or references indicated on the Products or packaging shall neither be covered,<br />
defaced, altered nor erased.<br />
b. Products normally shall be resold at any trade level only by qualified<br />
personnel and in premises suitable for their storage, display and sale under<br />
satisfactory conditions.<br />
5. Advertising<br />
CU advertising and display material is supplied to the Customer for his own<br />
business. The Customer must ensure that it observes all directions and<br />
instructions given to it by CU for promotion and advertisement of the Products.<br />
Customers considering advertising are invited to consult the CU<br />
departments concerned.<br />
6. Law of the Contract<br />
In the case of legal disputes, the law and the courts of England shall apply.<br />
7. Customer order conditions<br />
Any provisions of the Customer’s order which conflict with, or are in addition to,<br />
the general terms and conditions of sale and conditions of sale or any special<br />
terms of business shall be excluded.<br />
8. Severance<br />
a. If any provision of this Contract (or part of any provision) is found by any court<br />
or other authority of competent jurisdiction to be invalid, illegal or unenforceable,<br />
that provision or part-provision shall, to the extent required, be deemed not to<br />
form part of this Contract, and the validity and<br />
enforceability of the other provisions of this Contract shall not be affected.<br />
b. If a provision of this agreement (or part of any provision) is found illegal,<br />
invalid or unenforceable, [the provision shall apply with the minimum<br />
modification necessary to make it legal, valid and enforceable OR the parties<br />
shall negotiate in good faith to amend such provision such that, as amended, it<br />
is legal, valid and enforceable, and, to the greatest extent possible, achieves the<br />
parties’ original commercial intention].<br />
9. Verbal agreements<br />
Any verbal agreement which does not conform to the present terms, shall not be<br />
binding on CU unless it has been confirmed by CU in writing.<br />
10. Credit and payment<br />
a. Unless otherwise agreed, the granting of credit facilities is made on the<br />
condition that payment is received by CU at the postal address referred to<br />
above, 30 days after the date of invoice, and CU reserves the right to withdraw<br />
credit facilities forthwith if this condition is not observed.<br />
b. CU may charge interest on any amount overdue until the date of actual<br />
payment at the monthly rate of 2% per annum above the base rate of Lloyds TSB<br />
from time to time, such amount being payable without prejudice to CU’s other<br />
rights and before as well as after judgment.<br />
c. Where the Customer elects to make a payment by credit card, CU will charge<br />
a 2% surcharge on the value of the items purchased. We will continue to make<br />
no charge for the use of debit cards.<br />
11. Delivery<br />
a. Products supplied by CU are delivered at the risk of CU, unless the Customer<br />
stipulates a special method of delivery, in which event Products are delivered at<br />
the risk of the Customer and an extra charge may be made for delivery.<br />
b. Any stated delivery date constitutes only a warranty by CU to use reasonable<br />
endeavours to effect delivery by or about that date. No liability will be accepted<br />
by CU for failure to meet delivery dates, however caused.<br />
c. In any event, any liability for loss or damage in the course of delivery shall in<br />
all circumstances whatsoever be limited (at the option of CU) to the repair or<br />
replacement of the Products concerned or to the crediting of the Customer with<br />
the invoice value of such Products.<br />
d. In the event of damage, the Customer must advise CU of any such damage,<br />
within 48 hours of delivery. No claim for damage will be allowed if advice is<br />
beyond this time limit.<br />
12. Returns procedure<br />
All returns to CU can only be processed using CU’s Online RMA facility on the<br />
<strong>ResellerZone</strong> (www.reseller.unlimited.com). It is not possible to initiate returns<br />
over the telephone or by email. Product may only be returned to CU after first<br />
obtaining CU’s agreement to do so. This agreement can only be initiated using<br />
CU’s Online RMA facility. Whenever CU agrees to accept goods for return, it will<br />
do so by issuing a Returns Material Authorisation (RMA) number/authorisation<br />
by email. CU drivers or its delivery carriers are not authorised to collect Products<br />
for return without an appropriate reference number and any items received at<br />
CU’s warehouses that do not clearly display an authorised RMA number, will be<br />
rejected. All returns must be completed within 10 working days of the issue of<br />
an RMA number.<br />
13. Dead on arrival (DOA)<br />
Any product that has been received by an end-user and deemed to be nonworking<br />
or faulty, within 10 days from date of end-user invoice, is deemed to be<br />
DOA. Provided the defect is confirmed by CU technical support and the end-user<br />
proof of purchase date is supplied, such products will be replaced for a new<br />
unit, stocks permitting or for a purchase price credit, where stocks are no longer<br />
available. Any products exceeding this 10 day period and/or that were originally<br />
purchased from CU over a period greater than 6 months (hardware) or 12<br />
months (software) will not qualify for replacement or credit and will fall under the<br />
standard warranty terms and conditions of the manufacturer.<br />
14. Warranty<br />
All products are supplied with the benefit of the manufacturers warranty<br />
agreement and warranty process.<br />
15. Damaged goods Any products received visibly damaged must be notified,<br />
in writing or via-email, to CU within 48 hours of receipt. All such units will<br />
be replaced provided the damage was incurred prior to receipt by either the<br />
Customer or the Customer’s carrier.
Terms and Conditions<br />
16. Receiving errors<br />
Receipts of incorrect shipments must be notified, in writing or via e-mail, to<br />
CU within 5 working days of CU invoice date. All such disputes will be resolved<br />
through arbitration using all the information available at that time e.g. proof of<br />
delivery.<br />
17. Undamaged, non-defective goods<br />
Generally, non–defective, undamaged goods will only be accepted back where<br />
they have not been supplied to order. In exceptional circumstances, CU may<br />
allow the return of certain non–defective goods. Although this type of return<br />
does not represent a contractual right of the customer, such returns will be on<br />
a case-by-case basis and will be subject to a re-stocking fee of £25 or 10% of<br />
the value of the product, whichever is greater. The re-stocking fee also applies<br />
to software Letters of Destruction (LOD’s) All non–defective returns will only be<br />
accepted for goods that are received at CU’s warehouses in a pristine condition<br />
– i.e. undamaged, unmarked, unopened and together with any accessories<br />
or cables as originally supplied. The Customer is entirely responsible for the<br />
transportation and packaging of such goods.<br />
18. Title and Risk<br />
a. Until full payment has been received by CU for the Products supplied by CU to<br />
the Customer ownership of the Products shall remain in CU.<br />
b. Until title to the Products has passed to the Customer, the Customer shall:<br />
i. store the Products separately from all other goods held by the Customer and<br />
in such a way that they can be readily identified as being the property of CU, and<br />
at all times in accordance with CU’s recommendations;<br />
ii. not remove, deface or obscure any identifying mark or packaging on or relating<br />
to the Goods;<br />
iii. maintain the Goods in satisfactory condition and keep them insured against<br />
all risks for their full price from the date of delivery;<br />
iv. subject to (v) and (vi) below, the Customer shall be at liberty in its own name<br />
(but not on behalf of or in the name of CU) to sell the Products in the ordinary<br />
course of business, on the basis that the proceeds of sale shall be the property<br />
of and held on trust for CU;<br />
v. CU may at any time suspend or revoke the Customer’s power of sale by notice<br />
to the Customer if the Customer is in default for longer than 14 days in payment<br />
of any sum whatsoever due to CU or if any Bill of Exchange, cheque or other<br />
negotiable instrument drawn or accepted or endorsed by the Customer in favour<br />
of CU is dishonoured on presentation for payment;<br />
vi. the Customer’s power of sale shall automatically come to an end if a<br />
Receiver is appointed over any of the assets or the undertaking of the Customer<br />
or a Winding Up Order is made against the Customer or the Customer goes<br />
into voluntary liquidation (otherwise than for the purpose of reconstruction<br />
or amalgamation) or causes a meeting of, or makes any arrangement or<br />
composition with creditors or commits any act of bankruptcy;<br />
vii. upon revocation or determination of the Customer’s power of sale under<br />
(v) or (vi), the Customer shall place the Products at the disposal of CU, which<br />
shall be entitled to enter upon any premises of the Customer for the purpose of<br />
removing such Products from the premises.<br />
Where payment is made by cheque, CU shall not be deemed to have received<br />
payment until the cheque has been cleared. Not withstanding the foregoing,<br />
risk in the Products shall pass to the Customer on delivery except where the<br />
Customer requires a special method of shipment in which case risk shall pass<br />
to the Customer when the Products leave CU remises.<br />
19. Product information<br />
The Customer shall ensure that any safety information of whatever kind provided<br />
by CU in relation to the Products supplied is passed, where the Products are<br />
supplied for use at work, to the Customer’s employees or, where the Products<br />
are supplied for resale to the subsequent purchaser the Customer shall not<br />
alter, mask or remove any such safety information from the Products.<br />
20. Termination<br />
Without prejudice to any rights that have accrued under this Contract or any of<br />
its rights or remedies, either party may terminate this Contract with immediate<br />
effect by giving written notice to the other party if:<br />
a. the other party fails to pay any amount due under this Contract on the Due<br />
Date for payment and remains in default not less than 7 days after being<br />
notified in writing to make such payment; or<br />
b. the other party commits a material breach of any material term of this<br />
Contract and (if such breach is remediable) fails to remedy that breach within a<br />
period of 14 days after being notified to do so; or<br />
c. the other party suspends, or threatens to suspend, payment of its debts or is<br />
unable to pay its debts as they fall due or admits inability to pay its debts; or<br />
d. either party becomes subject to (or proposes to be become subject) any<br />
formal insolvency procedure such as receivership, liquidation, administration,<br />
voluntary arrangements (including a moratorium) or bankruptcy; or<br />
e. the other party suspends or ceases, or threatens to suspend or cease,<br />
carrying on all or a substantial part of its business.<br />
f. the other party (or its employees or associates) are found to be involved in<br />
acts of bribery or corruption in breach of either the UK Anti Bribery Act of 2010<br />
or any Anti-Bribery or Corruption legislation set out by the regulatory bodies in<br />
the country in which the other party transacts business – see Clause 25.<br />
Without prejudice to any rights that have accrued under this agreement or any<br />
of its rights or remedies, CU may terminate this Contract on giving not less than<br />
one months’ written notice to the Customer.<br />
21. Limitation of liability<br />
CU will repair or at its discretion, replace or credit the Customer with the invoice<br />
value of any Products found to be defective or faulty. In all circumstances<br />
whatsoever the liability of CU, in respect of any failure to comply with the<br />
Contract or other breach of duty shall be limited to such<br />
repair, replacement or credit.<br />
Nothing in these Conditions shall limit or exclude the CU’s liability for:<br />
a. death or personal injury caused by its negligence, or the negligence of its<br />
employees, agents or subcontractors (as applicable);<br />
b. fraud or fraudulent misrepresentation; or<br />
c. breach of the terms implied by section 12 of the Sale of Goods Act 1979.<br />
Subject to the above CU shall under no circumstances whatsoever be<br />
liable to the Customer, whether in contract, tort (including negligence),<br />
breach of statutory duty, or otherwise, for any loss of profit, or any indirect<br />
or consequential loss arising under or in connection with the Contract CU’s<br />
total liability to the Customer in respect of all other losses arising under or in<br />
connection with the Contract, whether in contract, tort (including negligence),<br />
breach of statutory duty, or otherwise, shall in no circumstances exceed £1<br />
million.<br />
22. No Partnership or Agency<br />
Except as expressly provided, nothing in this Contract is intended to, or shall<br />
be deemed to, establish any partnership or joint venture between the parties,<br />
constitute either party the agent of the other, nor authorise a party to make or<br />
enter into any commitments for or on behalf of the other party.<br />
23. Amendments<br />
CU reserves the right to alter or amend these General Terms and Conditions of<br />
Sale for any particular class of Products or Customer.<br />
24. The Waste Electrical and Electronic Equipment Directive 2007<br />
Directive 2002/96/EC places a legal and financial responsibility on either the<br />
producer or the end user of electrical and electronic equipment to cover the<br />
costs relating to the appropriate treatment of the aforementioned equipment<br />
when it becomes waste. By agreeing to these terms and conditions, the<br />
Customer accepts responsibility for the treatment and recovery obligations<br />
sold to it, in accordance with Directive 2002/96/EC and absolves CU of any<br />
associated responsibilities.<br />
25. Anti-Bribery and Corruption Legislation<br />
It is CU’s policy to comply with all laws, rules and regulations set out by the UK<br />
Bribery Act 2010, as well as any Anti-Bribery and Corruption laws, rules and<br />
regulations set out by regulatory bodies in any country in which CU transacts<br />
business. By agreeing to the contract terms, customer confirms<br />
that it also complies with the Anti-Bribery legislation in the country in which<br />
customer transacts business, as well as with the UK Bribery Act 2010.<br />
Customer confirms that it has adequate procedures in place to identify and<br />
prevent acts of bribery and corruption undertaken by its employees and<br />
associates. CU commits to inform Customer of any instances of bribery or<br />
corruption identified or suspected in its dealings with Customer. CU expects<br />
Customer to also inform CU of any instances of bribery or corruption identified<br />
or suspected in its dealings with CU.<br />
26. Divisibility Clause<br />
This contract is divisible. Each delivery made hereunder shall be deemed to<br />
arise from a separate contract and shall be invoiced separately; any invoice<br />
for a delivery shall be payable in full in accordance with the terms of payment<br />
provided for herein, without reference to and notwithstanding any defect or<br />
default in delivery of any other instalment.<br />
27. Email marketing<br />
Opt In statement:<br />
By signing this agreement you agree to receiving marketing emails from<br />
<strong>Computers</strong> <strong>Unlimited</strong>.<br />
If you do not want to receive marketing emails please tick here:<br />
Privacy Statement:<br />
We hate SPAM as much as you do and will make sure you never get any from<br />
us. If at any time you feel our emails are no longer serving you, you may<br />
unsubscribe through the My <strong>Account</strong> section on the <strong>ResellerZone</strong>. We will<br />
never disclose your email address to anyone.<br />
Name:<br />
Position:<br />
Signed:<br />
Date: