Annual Review 2012 - Luxottica
Annual Review 2012 - Luxottica
Annual Review 2012 - Luxottica
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5 HUMAN RESOURCES<br />
73<br />
In <strong>2012</strong> the entire <strong>Luxottica</strong> organization participated in the first global employee<br />
engagement survey. With the active participation of more than 55,000 employees, <strong>Luxottica</strong><br />
created an opportunity for employee feedback and internal communication aimed at<br />
collecting recommendations on how to further improve the quality of employment.<br />
The survey, which included many aspects deemed relevant to a positive employment<br />
relationship, highlighted the ability of <strong>Luxottica</strong> to provide work environments characterized<br />
by reciprocal trust and pride of belonging.<br />
Organizational<br />
wellbeing survey<br />
<strong>Luxottica</strong> survey<br />
• 1 Key Performance Indicator<br />
(Engagement)<br />
Characteristics<br />
• 11 themes<br />
Strategy<br />
Leadership<br />
• 45 questions<br />
My Manager<br />
<strong>Luxottica</strong> employees<br />
participation index: 88%<br />
Innovation<br />
Customer Agreement<br />
Engagement<br />
System &<br />
Processing<br />
Learning<br />
My organization<br />
Recognition<br />
Sustainability<br />
Engagement<br />
Engaged employee ...<br />
1.<br />
Say<br />
2.<br />
Stay<br />
3.<br />
Serve<br />
Consistently speak positively<br />
about the organization<br />
to co-workers, potential<br />
employees, and customers<br />
Have an intense desire<br />
to be<br />
a member of the<br />
organization<br />
Exert extra effort and<br />
engage in behaviors that<br />
contribute<br />
to business success<br />
luxottica Engagement index<br />
75%
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