Supplementary A - London Borough of Hillingdon

The Locata HOME free magazine is also available on the Locata website, for you to look
at. The website address is www.locata.org
Once you have your copy of the Locata HOME free magazine, you will be able to bid for
up to 3 properties from each edition.
Placing bids
You can bid for properties on the website: www.locata.org or by completing a coupon
per edition. This is your unique number so do not give your coupons to anyone else.
You can also bid by text message from your mobile phone, by telephone or by
contacting our Customer Services Advisers on 01895 250147. Information is also
available in Locata HOME magazine and the Locata Scheme Guide booklet.
You should return your completed coupon to Locata Housing Services
Company or make a bid on the website by 2 p.m. the following Wednesday.
Once you have returned your completed coupons or placed bids by another method,
the computer system automatically considers the bids it has received for each property
advertised. A list in priority order is produced of those applicants who are eligible to
apply for each property. High ranking applicants will be sent to the landlord of that
property, who will do further checks.
When bids are considered for properties, priority will be given to bids from people in the
highest priority band. If people from the same priority band bid for the same property,
the person with the earliest priority date will be considered first.
Offer
If your name appears at the top of the priority list, we will check your circumstances to
make sure you are eligible to receive an offer. If you refuse an offer, the next person
on the priority list will be invited to view the property. You do not get penalised for
refusing properties you have chosen, although checks about your housing need might
be made if you refuse several properties.
In many circumstances, more than one member may be invited to view the property at
the same time. This will help to speed up the letting process, although the property is
still offered to the member with the highest priority that attends the viewing.
Feedback
All properties let are listed in a future edition of the Locata HOME free magazine. You
will be told how many people bid for each property, as well as the band and priority
date of the successful bidder. This will help you to see how long the successful bidders
have been waiting.
If you have any queries about applying for properties, fully trained Customer Services
Advisers and voluntary agencies will be available to support you.
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Updated: February 2007