Supplementary A - London Borough of Hillingdon

External painting 5.6 We will redecorate the exterior of the property and any
communal areas such as halls, staircases or corridors
at regular intervals.
Services 5.7 Where we provide door entry systems, lifts, or the like,
we will maintain such services efficiently as far as is
reasonably practicable. We will not be liable for any
failure in services, where the cause is beyond our
control.
Major works of repair
and improvement
5.8 We will seek and consider the views of all affected
tenants on any proposed major repair and/or
improvement scheme.
Alternative
accommodation
5.9 If you have to be rehoused on a temporary basis so
that work may be done to your property, we will try to
arrange rehousing in a suitable alternative property.
If you are moved to alternative accommodation, you
will normally be required to return to the original
property once the works have been completed.
While you are living in alternative accommodation
during any works, unless you are given an agreement
governing your occupation of the temporary
accommodation, you must comply with the terms of
this agreement as if it applied to the temporary
accommodation. Similarly, any conditions imposed on
your occupation of the property - including payments
of arrears of rent under an order for possession or
terms as to your behaviour - must still be complied
with while you are in the temporary accommodation.
If you are required to return to the property once the
works are completed, you must vacate the temporary
accommodation when requested to do so.
If, because of major damage to a property, you lose
the use of the living room or a bedroom you may
apply to the relevant housing officer for a reduction in
rent until the damage is repaired.
What the tenant must
do:
5.10 You also have certain legal obligations and must carry
out repairs for which you as tenants are responsible.
For more details see your Tenant Handbook
Cabinet report 15 th March 2007 appendix to Item 3 Page 27