Supplementary A - London Borough of Hillingdon

period of time after notification of the repair issue.
Under normal circumstances urgent repairs will be
dealt with or made safe as soon as possible.
Wilful damage and
neglect
5.2 We may refuse to carry out works or repairs if they are
needed because of your failure to use the property in
a tenant-like manner.
Right to repair
(secure tenants only)
5.3 If you are a secure tenant you have a legal right to
carry out certain repairs yourself and claim
compensation if they are not carried out by us within a
reasonable time.
Details of how to make enquiries about the Right to
Repair can be found in the Tenant Handbook.
Alterations and
adaptations (secure
tenants only)
Alterations and
adaptations
(probationary /
demoted tenants only)
5.4.1
5.4.2
If you are a secure tenant you must seek our
permission before making alterations or adaptations to
the property (further details can be found at 7.9). We
may impose conditions when giving permission for
any alterations or adaptations, which you must comply
with.
We will not accept any liability or responsibility for
maintaining any alteration or addition you have made
to your premises or for any problems caused to the
rest of your property by such alterations or
adaptations.
If you are a probationary or demoted tenant you are
not permitted to make any alterations or adaptations
to the property during the trial period.
All tenants
5.4.3
You may be charged the cost of removing any
unauthorised alterations or adaptations which you
have done either as a secure tenant or as a
probationary or demoted tenant.
Maintenance of
common parts
5.5 We are responsible for keeping the common parts of
the building in a reasonable state of repair and in a
safe condition. This includes, but is not limited to
paths, steps, stairs, landings, corridors, halls, play
areas and open spaces and fire escapes.
We will inspect the common parts of blocks and
estates at regular intervals.
Cabinet report 15 th March 2007 appendix to Item 3 Page 26