Supplementary A - London Borough of Hillingdon

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5. REPAIRS AND MAINTENANCE Within this section Council’s obligation : General Repairs 5.1 Wilful damage and neglect 5.2 Right to repair 5.3 Alterations and adaptations 5.4 Maintenance of common parts 5.5 External painting 5.6 Services 5.7 Major works of repair and improvement 5.8 Alternative Accommodation 5.9 What the tenant must do: 5.10 Faults/ disrepair 5.11 Defects 5.12 How to report repairs / defects 5.13 Duty to grant Access 5.14 Emergency Access 5.15 Gas Safety Checks 5.16 Maintenance of the council’s fittings and fixtures 5.17 Protecting the pipes 5.18 Your own equipment 5.19 Fuses, light bulbs, fluorescent tubes and starters 5.20 Pest control 5.21 Insurance 5.22 Council’s obligation: General Repairs 5.1 We will keep in repair and proper working order: • The structure and outside of the property including drains, gutters and external pipes • Installations for the supply of water, gas and electricity and for sanitation including basins, sinks, baths and toilets • Any fires or central heating or installation of water heating which belong to us • Lift services and communal amenities. We will carry out these repairs within a reasonable Cabinet report 15 th March 2007 appendix to Item 3 Page 25
period of time after notification of the repair issue. Under normal circumstances urgent repairs will be dealt with or made safe as soon as possible. Wilful damage and neglect 5.2 We may refuse to carry out works or repairs if they are needed because of your failure to use the property in a tenant-like manner. Right to repair (secure tenants only) 5.3 If you are a secure tenant you have a legal right to carry out certain repairs yourself and claim compensation if they are not carried out by us within a reasonable time. Details of how to make enquiries about the Right to Repair can be found in the Tenant Handbook. Alterations and adaptations (secure tenants only) Alterations and adaptations (probationary / demoted tenants only) 5.4.1 5.4.2 If you are a secure tenant you must seek our permission before making alterations or adaptations to the property (further details can be found at 7.9). We may impose conditions when giving permission for any alterations or adaptations, which you must comply with. We will not accept any liability or responsibility for maintaining any alteration or addition you have made to your premises or for any problems caused to the rest of your property by such alterations or adaptations. If you are a probationary or demoted tenant you are not permitted to make any alterations or adaptations to the property during the trial period. All tenants 5.4.3 You may be charged the cost of removing any unauthorised alterations or adaptations which you have done either as a secure tenant or as a probationary or demoted tenant. Maintenance of common parts 5.5 We are responsible for keeping the common parts of the building in a reasonable state of repair and in a safe condition. This includes, but is not limited to paths, steps, stairs, landings, corridors, halls, play areas and open spaces and fire escapes. We will inspect the common parts of blocks and estates at regular intervals. Cabinet report 15 th March 2007 appendix to Item 3 Page 26
Page 1 and 2: London Borough of Hillingdon Cabine
Page 3 and 4: This page contains information abou
Page 5 and 6: Introduction This document contains
Page 7 and 8: 1. DEFINITIONS Certain words in thi
Page 9 and 10: whom have reached the age of eighte
Page 11 and 12: secure tenants. We call these types
Page 13 and 14: Subletting & Lodgers (not applicabl
Page 15 and 16: 2. ABOUT YOUR TENANCY AGREEMENT Ple
Page 17 and 18: If you have a probationary or a dem
Page 19 and 20: • At the Cashier’s Office • O
Page 21 and 22: • delivering it through the lette
Page 23 and 24: alternative accommodation is availa
Page 25: seek at the same time as an order f
Page 29 and 30: Defects, faults and disrepair 5.11
Page 31 and 32: Your own equipment 5.18 It is your
Page 33 and 34: enjoyment Anti Social Behaviour by
Page 35 and 36: Harassment 6.8 You may not do, or p
Page 37 and 38: 7. LIVING IN YOUR HOME Please remem
Page 39 and 40: without prior notice in order to oc
Page 41 and 42: • Erection of garages, sheds, etc
Page 43 and 44: within the confines of the property
Page 45 and 46: 9. COMMUNICATION AND CONSULTATION W
Page 47 and 48: Cabinet report 15 th March 2007 app
Page 49 and 50: up possession of the property • P
Page 51 and 52: someone else. This process is calle
Page 53 and 54: 12. BUYING YOUR HOME Please remembe
Page 55 and 56: MAXIMUM NUMBER OF PEOPLE ALLOWED TO
Page 57 and 58: PLEASE RETURN TO: LONDON BOROUGH OF
Page 59 and 60: 23 Keeping your application up to d
Page 61 and 62: 1. INTRODUCTION Hillingdon receives
Page 63 and 64: 3. COMPLETING YOUR HOUSING REGISTER
Page 65 and 66: 6. MEMBERS CONSIDERED PART OF THE H
Page 67 and 68: 10. PRIORITY DATES The principle of
Page 69 and 70: 14. TRANSFERS All tenants of perman
Page 71 and 72: ♦ Other relevant information e.g.
Page 73 and 74: The Locata HOME free magazine is al
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Tel: 01895 250366 Text Phone: 01895
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TENANTS HOME-SEEKERS DEFINING FEATU
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APPENDIX 2 This is a general guide
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APPENDIX 3 LIST OF COUNCIL OWNED PE
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HOUSING DEMAND AS OF DECEMBER 2006
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ACCESS TO INFORMATION LONDON BOROUG
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LOCAL ADVICE AGENCIES Ruislip CAB O
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Oaklands Gate Library Green Lane No
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Cabinet Report - 15 March 2007 Moni
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Last Amended: 15 January 2007 Counc
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Last Amended 15 January 2007 Commun
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Achievements Quarter 3 Appendix C A
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Best Value Performance Indicators -
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Monthly PI Reporting Quarter 3 2006
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Monthly PI Reporting Quarter 3 2006
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CONTENTS Page No. 1. BACKGROUND TO
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Hillingdon Homes now manages the re
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2. EXECUTIVE SUMMARY The Asset Mana
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c) Availability of clear informatio
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London Development Association (LDA
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Planning and Community Services •
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and will be sold at the end of the
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• The need for a residential home
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due to the disposal of Hayes Stadiu
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• The Council's property asset st
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APPENDIX A COUNCIL’S 1-10 YEAR HO
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Project Project Sponsor Project Man
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COMPLETED PROJECTS Project Project
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Use of Resources November 2006 Use
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Use of Resources Judgements │ Con
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Use of Resources Judgements │ Use
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Use of Resources Judgements │ The
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Use of Resources Judgements │ App
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Appendix D PROPERTY PERFORMANCE IND
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PPI 2A, B and C Internal Rate of Re
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PPI 5 A & B To measure and monitor
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8. Over the last four years the Cou
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CIVIC CENTRE CAPITAL REQUIREMENTS S
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ESTATES AND VALUATION SERVICE - PER
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P.I.NUMBER DESCRIPTION PURPOSE COMM
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3. A list of key buildings for gas
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CAPITAL PROGRAMME 2007/8 - 2009/10
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2008/09 DEPARTMENT £k HIP Customer
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CAPITAL PROGRAMME LINKS TO COUNCIL'
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THE LEADER STATEMENT - the way forw
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Deliver Phase 1 of the Mental Healt
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APPENDIX I ORGANISATIONAL ARRANGEME
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2.1.3 The Director of Finance and R
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5.2 An officer team with an Executi
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7.3 The Civic Centre is now over 25
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10.3 In order to use the Council’
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CORPORATE MANAGEMENT TEAM CAPITAL I
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APPENDIX J PROPERTY DATA MANAGEMENT
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3.1.2 Condition Surveys 3.1.2.1 Con
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3.1.2.4 The total programme for an
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3.1.6.6 New performance management
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APPENDIX J1 Draft Suitability and S
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Section 2: Space 1 2 3 4 5 Possible
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Section 4: Services/Environment 1 2
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Section 6: General Property Image 1
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APPENDIX K CONSULTATION Introductio
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Education and Children’s Services
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Supplementary A - London Borough of Hillingdon

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