Supplementary A - London Borough of Hillingdon

• At the Cashier’s Office
• Over the phone
• On line via the council’s website.
If you have difficulty paying the full rent you should apply
to the council for Housing Benefit.
For full and current information refer to the Tenant
Handbook.
Notice of rent
changes
3.6 From time to time we may change your rent. We will not
change your rent until you have been notified in writing
at least four weeks before you need to start paying any
new amount.
Changes in other
charges
3.7 We will notify you in writing of any changes in other
charges as soon as possible after the decision to alter
them.
Failure to pay 3.8 You must pay your rent and other charges in full as they
become due. If you have difficulty paying see your
Tenant Handbook for advice and more information.
If you fail to pay your rent and other charges we will take
legal action to recover the debt and possibly seek a Court
Order for Possession of your home. This could lead to
your eviction from the property.
Allocation of rent
payments made
3.9 The council may also require the payment of any arrears
owed on a previous tenancy through your current rent
account.
Where arrears exist on a rent account, payments received
will be applied to the oldest debt first.
Cabinet report 15 th March 2007 appendix to Item 3 Page 18