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Supplementary A - London Borough of Hillingdon

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Best Value Performance Indicators - Quarter 3<br />

Appendix D<br />

PI REF NO DEFINITION TARGET Q1 Q2 Q3 Q4<br />

The number <strong>of</strong> fraud<br />

BV76b<br />

investigators employed by the<br />

Local Authority, per 1,000<br />

caseload 0.35 0.35 0.35 0.35<br />

The number <strong>of</strong> Housing<br />

Benefit and Council Tax<br />

BV76c<br />

Benefit (HB/CTB) fraud<br />

investigations carried out by<br />

40 11.8 20.05 31.55<br />

the local authority per year, per<br />

1,000 caseload<br />

The number <strong>of</strong> Housing<br />

Benefit and Council Tax<br />

BV76d<br />

Benefit (HB/CTB) prosecutions<br />

and sanctions, per year, per<br />

4.9 0.7 2.15 3.85<br />

1,000 caseload in the local<br />

authority area<br />

Director's<br />

Forecast<br />

for Year<br />

End<br />

Comments<br />

Expect to achieve the target by the<br />

end <strong>of</strong> March 2007.<br />

Expect to achieve the target by the<br />

end <strong>of</strong> March 2007.<br />

This PI is dependant on third party<br />

involvement which has caused<br />

delays.The parties involved have<br />

been contacted and we are confident<br />

this PI will be on target by year end.<br />

Outturn<br />

04/05 in<br />

Quartile<br />

04/05<br />

n/a<br />

Outturn<br />

05/06 in<br />

Quartile<br />

05/06<br />

n/a<br />

2 n/a<br />

2 n/a<br />

BV78a<br />

The average processing time<br />

taken for all new Housing and<br />

Council Tax Benefit (HB/CTB)<br />

claims submitted to the Local<br />

Authority, for which the date <strong>of</strong><br />

decision is within the financial<br />

year being reported.<br />

34 25 22.9 22.5<br />

On Target. Performance at the end<br />

<strong>of</strong> December 2006 is exceeding the<br />

target.<br />

4 2<br />

BV78b<br />

The average processing time<br />

taken for all written<br />

notifications to the Local<br />

Authority <strong>of</strong> changes to a<br />

claimant's circumstances that<br />

require a new decision on<br />

behalf <strong>of</strong> the Authority.<br />

20 13.5 13.6 14<br />

On Target. Performance at the end<br />

<strong>of</strong> December 2006 is exceeding the<br />

target.<br />

4 3<br />

ITEM 06 council plan appendices.xls 62

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