Supplementary A - London Borough of Hillingdon

Best Value Performance Indicators - Quarter 3
Appendix D
PI REF NO DEFINITION TARGET Q1 Q2 Q3 Q4
Director's
Forecast
for Year
End
Comments
Outturn
04/05 in
Quartile
04/05
Outturn
05/06 in
Quartile
05/06
BV66a*
Rent collected by the local
authority as a proportion of
rents owed on Housing
Revenue Account (HRA)
dwellings
96.70% 87.83% 93.13% N/A
Due to an IT issue, performance for
December 2006 is not available.
However our forecast tool for
collection rate is suggesting that we
may not reach our end of year target.
A performance clinic has been held
by Hillingdon Homes and reviewed
with the housing management team,
and has confirmed that we expect to
achieve the target by March 2007.
Action is being taken to bring
performance in line with target. A
further performance clinic discussion
is to be scheduled.
4 4
BV66b
BV66c
BV66d
BV76a
The number of local authority
tenants with more than seven
weeks of (gross) rent arrears
as a percentage of the total
number of council tenants
6.75% 7.10% 7.17% 7.09%
Percentage of local authority
tenants in arrears who have
had Notices Seeking
Possession served
Percentage of local authority
tenants evicted as a result of
rent arrears
The numbers of housing
benefit claimants in the local
authority area visited, per
1,000 caseload 282 83 162.2 229
Targeted work with tenants to access
the support and advice they need at
an early stage to prevent arrears
escalating.
N/A 3
28.00% 27.85% 27.36% 19.00% On target n/a 3
0.25% 0.27% 0.23% 0.23% On target n/a 2
Expect to achieve the target by the
end of March 2007.
2 n/a
ITEM 06 council plan appendices.xls 61