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<strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong><br />

Ministry <strong>of</strong> Home Affairs<br />

Lok Nayak Bhawan,<br />

Khan Market, New Delhi – 110003.<br />

Reference No. 12024/12/2010-Raa.Bhaa.(Imp 2) Dated 19.01.2012<br />

Design, Development and Implementation <strong>of</strong> Web Enabled Management Information<br />

System for<br />

i) Monitoring <strong>of</strong> Quarterly Progress Report (QPR) from Central Government<br />

Ministries/<strong>Department</strong> and all Central Govt. Organizations – (Bilingual i.e.<br />

Hindi-English)<br />

ii) Monitoring <strong>of</strong> Quarterly Progress Report (QPR) from Central Government<br />

Ministries/<strong>Department</strong> and all Central Govt. Organizations – (Bilingual i.e.<br />

Hindi-English)<br />

iii) Monitoring <strong>of</strong> Annual Assessment Report (AAR) from Central Government<br />

Ministries/<strong>Department</strong> - (Bilingual i.e. Hindi-English)<br />

Description <strong>of</strong> the Proposal<br />

1. <strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong>, M/o Home Affairs is the nodal department for<br />

implementation <strong>of</strong> the <strong>Official</strong> <strong>Language</strong> Policy and monitoring the progress <strong>of</strong> <strong>Official</strong> <strong>Language</strong><br />

in about 10,000 Central Government Offices spread over different parts <strong>of</strong> the country through<br />

Quarterly Progress Reports QPRs and Annual Performance Reports APRs (Pr<strong>of</strong>orma enclosed<br />

as Annexure IV and V). For timely and purposeful monitoring <strong>of</strong> the QPR, the country has<br />

been divided into eight regions; one Regional Implementation Office has been set up in each<br />

region to receive quarterly progress report from the Central Govt. Offices located in the regions.<br />

Besides the regional implementation <strong>of</strong>fices, the <strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong>, New Delhi<br />

also receives the Quarterly Progress Report from the Ministries/<strong>Department</strong>s/Offices located in<br />

Delhi. These reports are examined and queries and errors if any are sent back to RIOs and<br />

<strong>of</strong>fices concerned for corrections. The Regional Implementation Offices correct the errors,<br />

compile the reports on computer and send it back to headquarter.<br />

2. Annual Assessment Reports (AARs) (Pr<strong>of</strong>orma enclosed as Annexure IV and V)<br />

received from the Ministries/<strong>Department</strong>s/Offices located in Delhi are processed and analysed in<br />

the <strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong>.<br />

3. This manual procedure is to be made online through web enabled application. This will<br />

be implemented in all Ministries/<strong>Department</strong>s and eight Regional Implementation Offices<br />

located in different locations across country.<br />

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4. Request for Proposal (Bid) Document<br />

Design, Development and Implementation <strong>of</strong> Web Enabled Management Information<br />

System for<br />

i) Monitoring <strong>of</strong> Quarterly Progress Reports (QPR) – (Bilingual i.e. Hindi-English)<br />

ii) Monitoring <strong>of</strong> Annual Performance Report (APR) - (Bilingual i.e. Hindi-English)<br />

iii) Monitoring <strong>of</strong> Annual Assessment Reports (AAR) - (Bilingual i.e. Hindi-English)<br />

Date <strong>of</strong> uploading tender on website: 19.01.2012<br />

Date <strong>of</strong> Pre-Bid Meeting: 02.02.2012<br />

Date <strong>of</strong> Presentation by Bidders:<br />

09.02.2012 (1100 Hrs)<br />

Last date <strong>of</strong> Submitting Tender:<br />

17.02.2012 (1300 hrs)<br />

Date <strong>of</strong> Opening:<br />

17.02.2012 (1600 hrs)<br />

Cost <strong>of</strong> tender document:<br />

Earnest Money Deposit:<br />

Nil<br />

Rs. 24000 (Rs. Twenty four thousand only)<br />

5. Invitation to BID<br />

<strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong> invites sealed Bids for Design, Development and<br />

Implementation <strong>of</strong> Web Enabled Management Information System for monitoring <strong>of</strong> Quarterly<br />

Progress Reports (QPR), Annual Performance Report and Annual Assessment Report (AAR) –<br />

(Bilingual i.e. Hindi-English) from IT Service Providers/Companies. The bidder should provide<br />

following services/equipments:<br />

<br />

<br />

<br />

Design and Development For Web Enabled Management Information System for<br />

i. Monitoring <strong>of</strong> Quarterly Progress Reports (QPR) – (Bilingual i.e. Hindi-<br />

English)<br />

ii. Monitoring <strong>of</strong> Annual Performance Report (APR) - (Bilingual i.e. Hindi-<br />

English)<br />

iii. Monitoring <strong>of</strong> Annual Assessment Reports (AAR) - (Bilingual i.e. Hindi-<br />

English) (as per Pr<strong>of</strong>orma for i & ii)<br />

Its validation against given parameters, reports tasks for deficiencies, if any,<br />

analyzing the database according to queries, generated in tabular form.<br />

Maintenance <strong>of</strong> the system for Three (3) years<br />

<br />

Training to about 100 users including Administrator in D/o <strong>Official</strong> <strong>Language</strong>,<br />

Regional Implementation Offices and Ministries/<strong>Department</strong>s/Offices.<br />

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6. The Bidder should have following eligibility criteria:<br />

(NOTE: Submit all necessary pro<strong>of</strong> <strong>of</strong> audited certified copy <strong>of</strong> financial statement and other documents.)<br />

a) The Solution Provider should be a registered s<strong>of</strong>tware firm for the last three years.<br />

b) The Solution Provider should have an annual turnover <strong>of</strong> Rs. 1 Crore for the accounting<br />

period 2008-09, 2009-10 and 2010-2011.<br />

c) The Solution Provider should have past experience in Website designing, s<strong>of</strong>tware<br />

application development, maintenance and customization <strong>of</strong> online system for periodic<br />

returns.<br />

d) The Solution Provider should have developed at least two MIS/Web applications for<br />

Organizations in India for any Government <strong>of</strong>fices.<br />

e) The solution provider should have already worked on the Hindi Unicode Font.<br />

7. Short listing <strong>of</strong> the Bidders<br />

<br />

<br />

Bidders will be expected to give Demo/PowerPoint Presentation to the committee<br />

constituted by competent authority. They will be submitting all the documents required<br />

for establishing their eligibility, as per Para (6) above, during the presentation. They will<br />

also provide details about their work experience, particularly in the Govt./Public sector,<br />

number and qualifications <strong>of</strong> personnel, available infrastructure in terms <strong>of</strong> <strong>of</strong>fice,<br />

equipments, connectivity, and evidence <strong>of</strong> value <strong>of</strong> turnover by way <strong>of</strong> copies <strong>of</strong> audited<br />

statements.<br />

Suitability <strong>of</strong> the applicants will be accessed in the light <strong>of</strong> the above-stated parameters<br />

and quality <strong>of</strong> presentation by assigning appropriate weightages to each <strong>of</strong> the factors<br />

by the said Committee. The applicants will be short-listed as per the score achieved by<br />

them. The financial bids <strong>of</strong> only the short-listed bidders will be opened and considered.<br />

8. The Financial Bid should be submitted in a properly sealed envelope. The rates are to<br />

be quoted in the prescribed format (Annexure I). A refundable bid Security <strong>of</strong> Rs. 24000<br />

(Rupees Twenty Four Thousand only) to be paid by means <strong>of</strong> a demand draft / pay order<br />

favoring “ Pay & Accounts Officer (Secretariat), Ministry <strong>of</strong> Home Affairs, New Delhi ". The bid<br />

security should be valid for 105 days from the date <strong>of</strong> opening <strong>of</strong> Tender.<br />

The bidder the following the essential documents should be part <strong>of</strong> the Financial Bid, without<br />

which the bid will not be evaluated viz :<br />

a) Duly Filled Price Bid as per Annexure I.<br />

b) Earnest Money Deposit as specified above.<br />

9. The <strong>Department</strong> reserves the right to accept or reject, in part or full,<br />

any or all the Bids, without assigning any reasons there<strong>of</strong>.<br />

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10. Submission <strong>of</strong> Bids<br />

Sealing and Marking <strong>of</strong> Bids<br />

i) The Bidders shall seal the envelopes containing “Price Bid” and the envelope shall be<br />

enclosed and sealed in an outer envelope.<br />

ii) The inner and outer envelopes shall:<br />

Be addressed to the <strong>Department</strong> at the address given; and the envelopes should indicate on the<br />

cover the name and address <strong>of</strong> the Bidder, contact numbers.<br />

iii) If the outer envelope is not sealed and marked, the department will assume no<br />

responsibility for the Bid’s misplacement or premature opening.<br />

iv) The submitted bids will be valid for 60 days from the date <strong>of</strong> opening <strong>of</strong> the tender.<br />

Validity <strong>of</strong> bid for finalization <strong>of</strong> tender:<br />

The bid shall be valid for a period <strong>of</strong> 60 days for finalization <strong>of</strong> the order from the date <strong>of</strong> the<br />

bid opening. In exceptional circumstances, the <strong>Department</strong> may request the bidder to extend<br />

the period <strong>of</strong> bid validity. The request and responses thereto shall be made in writing. A bidder<br />

accepting the request and granting extension will not be permitted to modify his bid.<br />

11. Time Lines <strong>of</strong> Execution <strong>of</strong> Work<br />

The successful bidder will have to complete the design and development work within three<br />

months <strong>of</strong> placing the order. The implementation time will be the next three months.<br />

12. Deadline for Submission <strong>of</strong> Bids<br />

a) Bids must be received by the department at the address specified, not later than the<br />

date & time specified in the Para(4) above.<br />

b) The <strong>Department</strong> may, at its discretion, extend this deadline for the submission <strong>of</strong> Bids<br />

by amending the Bid Documents, in which case, all rights and obligations <strong>of</strong> the<br />

<strong>Department</strong> and Bidders previously subject to the deadline will thereafter be subject to<br />

the deadline as extended.<br />

13. Late Bids<br />

Any Bid received by the department after the deadline for submission <strong>of</strong> Bids prescribed, will be<br />

rejected and returned unopened to the Bidder.<br />

14. Modification and Withdrawal <strong>of</strong> Bids<br />

a) No Bid may be withdrawn in the interval between the deadline for submission <strong>of</strong> Bids<br />

and the expiration <strong>of</strong> the period <strong>of</strong> Bid validity specified by the Bidder on the Bid Form.<br />

Withdrawal <strong>of</strong> a Bid during this interval may result in the Bidder’s forfeiture <strong>of</strong> its Bid<br />

security<br />

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b) No Bid may be modified after the submission <strong>of</strong> Bids.<br />

15. OPENING AND EVALUATION OF BIDS<br />

Opening <strong>of</strong> Bids by the department; Situations <strong>of</strong> Rejection, and Withdrawal<br />

a) The Bidders’ names, Bid modifications or withdrawals and the presence or absence <strong>of</strong><br />

requisite Bid Security and such other details, as the <strong>Department</strong>, at its discretion, may<br />

consider appropriate, will be announced at the Bid opening.<br />

b) No bid shall be rejected at bid opening, except for incomplete and late bids. The late<br />

bids shall be returned unopened to the Bidder.<br />

c) Bids (and modifications sent) that are not opened at Bid Opening shall not be<br />

considered further for evaluation, irrespective <strong>of</strong> the circumstances. Withdrawn bids will<br />

be returned unopened to the Bidders.<br />

d) The <strong>Department</strong> will examine the Bids to determine whether they are complete, have<br />

been furnished in required formats, the documents have been properly signed, and the<br />

Bids are generally in order.<br />

e) No Bidder shall contact the <strong>Department</strong> on any matter relating to its Bid, from the time<br />

<strong>of</strong> opening <strong>of</strong> Bid to the time the Contract is awarded.<br />

f) Any effort by a Bidder to influence the <strong>Department</strong> in its decision on Bid evaluation, Bid<br />

comparison or contract award may result in the rejection <strong>of</strong> the Bidder’s Bid.<br />

16. Evaluation and Comparison <strong>of</strong> Price Bids<br />

<br />

<br />

<br />

The <strong>Department</strong> may use the services <strong>of</strong> external consultants for bid evaluation, if<br />

required.<br />

Arithmetical errors will be rectified on the following basis. If there is a discrepancy<br />

between the unit price and the total price that is obtained by multiplying the unit price<br />

and quantity, the unit price shall prevail, and the total price shall be corrected. If the<br />

Successful Bidder does not accept the correction <strong>of</strong> the errors, its Bid will be rejected,<br />

and its Bid security may be forfeited. If there is a discrepancy between words and<br />

figures, the amount in words will prevail.<br />

The <strong>Department</strong>’s evaluation <strong>of</strong> a Price Bid will take into account, in addition to the Bid<br />

price quoted, the following factors:<br />

a) Deviations in payment schedule from that specified;<br />

b) Delivery schedule <strong>of</strong>fered in the bid;<br />

c) The annual maintenance costs;<br />

d) Other specific criteria indicated in the Bid and/or in the Technical & Functional<br />

Specifications.<br />

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17. Basic Features for the<br />

Web Enabled Management Information System for<br />

i) Monitoring <strong>of</strong> Quarterly Progress Reports (QPR) – (Bilingual i.e. Hindi-English)<br />

ii) Monitoring <strong>of</strong> Annual Performance Report (APR) - (Bilingual i.e. Hindi-English)<br />

iii) Monitoring <strong>of</strong> Annual Assessment Reports (AAR) - (Bilingual i.e. Hindi-English)<br />

The proposed MIS for Quarterly Progress Report, Annual Performance Report and<br />

Annual Assessment Report should have the following dynamic modules.<br />

Technology<br />

• Quarterly Progress Report, Annual Assessment Report and Annual<br />

Assessment Report MIS is developed in .net 3.5 Platform.<br />

• For <strong>Language</strong> solution by using Hindi Unicode font,<br />

• Back end database is SQL Server 2005/2008.<br />

• Data store in English and Hindi. (Database and frontend support the Unicode<br />

character encoding). On the same field user can type in Hindi or English input<br />

URL link compatible with https:// and SSL security implementation<br />

• Secure Login system and authenticated to branch level.<br />

• Analysis and PMP report.<br />

• Encryption <strong>of</strong> user data security.<br />

18. Module Description<br />

a) Web based MIS i.e. accessible through the internet.<br />

b) Hierarchical Module Approach. After the approval <strong>of</strong> the Head <strong>of</strong> Office, the file will<br />

be processed further for reviewing, implementation <strong>of</strong> Identity Management system.<br />

Reverse order for comment and send file back is also required.<br />

c) Follow all the rules <strong>of</strong> the online submission Process for web enabled QPR, APR and<br />

AAR MIS.<br />

d) Creation <strong>of</strong> user account and set user Read/Write/Updation permission.<br />

e) Feedback Form to submit feedback on overall quality <strong>of</strong> application in a database.<br />

f) Online Password recovery system.<br />

g) File assigned to different departments should have file submission start and end date<br />

so that higher authority can view and make comments on the file but can not make<br />

any changes.<br />

h) Maintenance <strong>of</strong> log file ( i.e. user-id, date, and time <strong>of</strong> data updation)<br />

i) Only authenticated user can update the file. At Head <strong>of</strong> the branch or Main branch<br />

cannot edit the data, they can view the data and create the reports.<br />

j) All the data submitted by the <strong>of</strong>fices are stored in the centralized database server so<br />

that the different types <strong>of</strong> reports as per criteria may be generated.<br />

k) Admin Control Panel for controlling the complete application.<br />

l) User right management tools. The entire user ID and Branch ID are created from<br />

Admin control panel and that is accessible by D/o <strong>Official</strong> <strong>Language</strong>.<br />

m) D/o <strong>Official</strong> <strong>Language</strong> will have the right to approve the final report with comments<br />

or they can return to concerned <strong>of</strong>fice for editing or updating the reports.<br />

n) If QPR, APR and AAR is finally approved from D/o <strong>Official</strong> <strong>Language</strong> then no one<br />

can change the data.<br />

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o) After collecting all the data, D/o <strong>Official</strong> <strong>Language</strong> can generate and analyze the<br />

reports according to fixed formula i.e. calculated by MIS application.<br />

p) Some feature like password reset. Password is stored in the database in encrypted<br />

forms should be added to MIS.<br />

19. AWARD OF CONTRACT<br />

Post Qualification<br />

All Price bids after their evaluation on the parameters mentioned above would be arranged in<br />

ascending order and the contract would be awarded to the bidder whose bid has been<br />

evaluated to be the lowest i.e. L-1.<br />

20. Award Criteria<br />

The <strong>Department</strong> will award the Contract to the successful Bidder who has been determined to<br />

qualify to perform the Contract satisfactorily, and who is L1.<br />

21. <strong>Department</strong>’s right to accept any Bid and to reject any or all bids.<br />

The <strong>Department</strong> reserves the right to accept or reject any Bid in part or in full, and to annul the<br />

Bidding process and reject all Bids at any time prior to contract award, without thereby<br />

incurring any liability to the affected Bidder or Bidders.<br />

22. Notification <strong>of</strong> Award<br />

<br />

<br />

<br />

Prior to expiration <strong>of</strong> the period <strong>of</strong> Bid validity, the <strong>Department</strong> will notify the successful<br />

Bidder in writing or by fax, that its Bid has been accepted.<br />

The notification <strong>of</strong> award will constitute the formation <strong>of</strong> the Contract.<br />

Upon the successful Bidder’s furnishing <strong>of</strong> Performance Security, the <strong>Department</strong> will<br />

promptly notify each unsuccessful Bidder and will discharge its Bid security.<br />

23. Payment Conditions<br />

50% payment will be released on successful completion <strong>of</strong> Design, Development and<br />

Installation <strong>of</strong> s<strong>of</strong>tware and 40% payment will be released after Implementation <strong>of</strong> the<br />

S<strong>of</strong>tware. The remaining 10% will be released on Completion <strong>of</strong> One Year <strong>of</strong> Implementation<br />

or against submission <strong>of</strong> PBG by the bidder.<br />

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24. Signing <strong>of</strong> Contract<br />

Soon after, say within a week <strong>of</strong> the <strong>Department</strong> notifying & accepting the successful Bidder,<br />

both the parties i.e. the <strong>Department</strong> & the Successful Vendor will sign the contract as per<br />

format prescribed by the <strong>Department</strong>, incorporating all provisions between the parties. The<br />

successful bidder shall be required to furnish a performance security equal to 10% <strong>of</strong> the total<br />

approved cost <strong>of</strong> the tender within fifteen days after receipt <strong>of</strong> Advance Work order in the form<br />

<strong>of</strong> Bank Guarantee issued by a scheduled bank / nationalised bank in favour <strong>of</strong> the<br />

<strong>Department</strong> and valid for a period <strong>of</strong> 36 months from the date <strong>of</strong> execution <strong>of</strong> agreement <strong>of</strong><br />

contract. The performance security shall be discharged/returned on expiry and successful<br />

completion <strong>of</strong> the contract. In case <strong>of</strong> non-execution <strong>of</strong> the contract, in part or in full, the<br />

performance security shall be forfeited, after giving due notice to the contractor in respect <strong>of</strong><br />

the defective/ improper performance/ execution or breach <strong>of</strong> any <strong>of</strong> the terms <strong>of</strong> the contract<br />

etc. The performance security is in addition to the EMD.<br />

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Annexure I<br />

FORMAT FOR QUOTING RATES<br />

NAME OF BIDDER__________________________________________________________<br />

ADDRESS _________________________________________________________________<br />

Sl. No. Item Rate in figures Rate in Words<br />

1. Design, Development, Installation <strong>of</strong><br />

Web Based MIS. (including<br />

maintenance for 1st year).<br />

_______________ _________________<br />

2.<br />

Annual Maintenance <strong>of</strong> 2nd year<br />

_________________<br />

_______________<br />

3.<br />

Annual Maintenance <strong>of</strong> 3rd year<br />

_________________<br />

_____________<br />

Note:- All permissible taxes will be extra.<br />

(Signature <strong>of</strong> Bidder)<br />

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Annexure II<br />

PROFORMA for Earnest Money<br />

PROFORMA <strong>of</strong> Bank Guarantee for Earnest Money<br />

(On non-judicial Stamp paper <strong>of</strong> requisite amount)<br />

Bank Guarantee No.______________________<br />

To<br />

Dear Sir,<br />

The Drawing and Disbursing Officer,<br />

<strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong>,<br />

Ministry <strong>of</strong> Home Affairs,<br />

Lok Nayak Bhavan,<br />

New Delhi<br />

In accordance with your invitation to tender No. 12024/12/2010-OL (Impl. 2)<br />

M/s______________________________________________________hereafter called the<br />

tenderer with the following Directors on their Board <strong>of</strong> Directors Partners <strong>of</strong> the firms.<br />

1.<br />

2.<br />

3.<br />

4.<br />

Wish to participate in the said Tender for the Design, Development and Implementation <strong>of</strong> Web<br />

Based Information System, for <strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong>, Ministry <strong>of</strong> Home Affairs. As a<br />

Bank Guarantee against Earnest Money the sum <strong>of</strong> Rs. (Rs. ) valid for Sixty days<br />

from the date <strong>of</strong> opening <strong>of</strong> the Tender is required to be submitted by the tender as a condition<br />

for the participation, this bank hereby guarantees and undertakes during the above said period<br />

<strong>of</strong> Sixty days to immediately pay on demand by DDO, <strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong>,<br />

Ministry <strong>of</strong> Home Affairs writing the amount <strong>of</strong> Rs. (Rs. only) without any<br />

reservation and recourse if:<br />

i. The Tenderer after submitting his Tender modifies the rate or only <strong>of</strong> the terms and<br />

conditions there<strong>of</strong>, except with the previous written consent <strong>of</strong> the <strong>Department</strong>.<br />

ii. The tenderer withdraws the said Tender within Sixty days after opening <strong>of</strong> tender or<br />

iii. The Tenderer having not withdrawn the tender fails to furnish the contract security<br />

deposit imposed for the performance <strong>of</strong> the contract within the period provided in the general<br />

conditions <strong>of</strong> contract.<br />

The Guarantee shall be irrevocable and shall remain valid up to Sixty days. If further<br />

extension to this guarantee is required the same shall be extended to such required period on<br />

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receiving instruction from<br />

M/s_______________________________________________________ job whose behalf this<br />

guarantee is issued.<br />

Date__________________<br />

Place________________________<br />

Name_____________________<br />

Witness______________________<br />

Designation_______________________<br />

Signature______________________<br />

Printed<br />

(Banks Commercial Seal)<br />

Witness_____________________<br />

1.__________________________<br />

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Annexure III<br />

PERFORMANCE SECURITY GUARANTEE BOND FORM<br />

1. In consideration <strong>of</strong> the <strong>Department</strong> <strong>of</strong> <strong>Official</strong> <strong>Language</strong>, Ministry <strong>of</strong> Home<br />

Affairs, Government <strong>of</strong> India (hereinafter called “the DOL”) having agreed to<br />

award the work order for Design, Development and Implementation <strong>of</strong> Web<br />

Enabled Management Information System as per terms and conditions <strong>of</strong> the Bid<br />

Document Number ___________________ dated _______ to M/s<br />

______________ (hereinafter called the said Contractor(s)) and agreed to<br />

exempt from the demand under the terms and conditions <strong>of</strong> an agreement/ No.<br />

______________________ Dated _______ made between _______________<br />

and ____________________ for the work <strong>of</strong><br />

_____________________________ (hereinafter called ‘the said Agreement’), <strong>of</strong><br />

security deposit for the due fulfilment by the said Contractor(s) <strong>of</strong> the terms and<br />

conditions contained in the said Agreement, on production <strong>of</strong> a bank guarantee<br />

for __________________________ we, (Name <strong>of</strong> the Bank )<br />

_______________________ (hereinafter referred to as ‘the Bank’) at the request<br />

<strong>of</strong> ____________________(contractors do hereby undertake to pay to the DOL<br />

an amount not exceeding _________________ against any loss or damage<br />

caused to or suffered or would be cause to or suffered by the DOL by reason <strong>of</strong><br />

any breach by the said Contractor(s) <strong>of</strong> any <strong>of</strong> the terms or conditions contained<br />

in the said Agreement.<br />

2. We (Name <strong>of</strong> the Bank) ____________________________ do hereby undertake<br />

to pay the amount due and payable under this guarantee without any demur,<br />

merely on a demand from the DOL stating that the amount claimed is due by way<br />

<strong>of</strong> loss or damage cause to or suffered by the DOL by reason <strong>of</strong> breach by the<br />

said contractor(s) <strong>of</strong> any terms or conditions contained in the said Agreement or<br />

by reason <strong>of</strong> the contractor(s) failure to perform the said Agreement. Any such<br />

demand made on the bank shall be conclusive as regards the amount due and<br />

payable by the Bank under this guarantee where the decision <strong>of</strong> the DOL in<br />

these count shall be final and binding on the bank. However our Liability under<br />

this guarantee shall be restricted to an amount not exceeding<br />

_________________________.<br />

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3. We undertake to pay to the DOL any money so demanded not withstanding any<br />

dispute or dispute raise by the contractor(s)/ supplier(s) in any suit or proceeding<br />

pending before any court or tribunal relating there to our liability under this<br />

present being absolute and unequivocal. The payment so made by us under this<br />

bond shall be valid discharge <strong>of</strong> our liability for payment thereunder and the<br />

contractor(s)/ supplier(s) shall have no claim against us for making such payment<br />

4. We (Name <strong>of</strong> the bank) ______________________________ further agree that<br />

the guarantee herein contained shall remain in full force and effect during the<br />

period that would be taken for the performance <strong>of</strong> the said agreement and that it<br />

shall continue to be enforceable till all the dues <strong>of</strong> the dues <strong>of</strong> the DOL under or<br />

by virtue <strong>of</strong> the said Agreement have been fully paid and its claims satisfied or<br />

discharged or till DOL _____________________ certifies that the terms and<br />

conditions <strong>of</strong> the said Agreement have been fully and properly carried out by the<br />

said contractor(s) and accordingly discharges this guarantee. Unless a demand<br />

or claim under this guarantee is made on us in writing on or before the expiry <strong>of</strong><br />

36 months from the date here<strong>of</strong>, we shall be discharged from all liability under<br />

this guarantee thereafter.<br />

5. We (Name <strong>of</strong> the Bank) ______________________________ further agree with<br />

the DOL that the DOL shall have the fullest liberty without affecting in any<br />

manner our obligation hereunder to very any <strong>of</strong> the terms and conditions <strong>of</strong> the<br />

said agreement or to extend time <strong>of</strong> performance by the said contractor(s) from<br />

time to time or to postpone for any time or from time to time any <strong>of</strong> the powers<br />

exercisable the DOL Against and said contractor(s) and forbear or enforce any<br />

<strong>of</strong> the terms and conditions relating to the said agreement and we shall not be<br />

relieved from our liability by reason <strong>of</strong> any such variation, or extension being<br />

granted to the said contractor(s) or for any forbearance, act or omission on the<br />

part <strong>of</strong> the DOL or any indulgence by the DOL to the said contractor(s) or by any<br />

such matter or thing whatsoever which under the law relating to sureties would,<br />

but for this provision, have effect <strong>of</strong> so relieving us.<br />

6. This guarantee will not be discharge due to the change in the constitution <strong>of</strong> the<br />

Bank or the contractor(s)/ supplier(s).<br />

13


14<br />

7. We (Name <strong>of</strong> the Bank) ______________________________ lastly undertake<br />

not to revoke this guarantee during its currency except with the previous consent<br />

<strong>of</strong> the DOL in writing.<br />

Dated the _______________ day <strong>of</strong>---------------<br />

for ________________________________<br />

(Indicate the name <strong>of</strong> the Bank)<br />

14


Quarterly Progress Report Regarding Progressive Use <strong>of</strong> <strong>Official</strong> <strong>Language</strong> Hindi in<br />

Ministries/<strong>Department</strong>s/Attached and Subordinate Offices/PSUs/Autonomous Bodies<br />

etc. <strong>of</strong> Central Government<br />

Quarter ending on..............<br />

Part - I ( To be furnished in each Quarter)<br />

Name <strong>of</strong> the Office _____________________________<br />

Phone No. <strong>of</strong> Concerned <strong>Official</strong> <strong>Language</strong> Officer STD Code____ Tel. No. _____<br />

1. Documents* issued under section 3(3) <strong>of</strong> <strong>Official</strong> <strong>Language</strong>s Act, 1963<br />

(a) Total No. <strong>of</strong> documents issued<br />

___________<br />

( b) Out <strong>of</strong> this Issued only in English _____________<br />

* This includes General Orders, Memorandums, Resolutions, Notifications, Rules, Agreements,<br />

Contracts, Tender Notices, Parliament Questions etc.<br />

2. Letters received in Hindi (<strong>Official</strong> <strong>Language</strong>s Rule 5)<br />

(a) Total No. <strong>of</strong> letters received in Hindi according to the Diary Register as prescribed under para<br />

12 (1) <strong>of</strong> chapter 4 <strong>of</strong> Manual <strong>of</strong> Office Procedure _____<br />

(b) Out <strong>of</strong> these how many replied to in English<br />

_____<br />

3. Letters received in English & replied to in Hindi (Only for <strong>of</strong>fices located in ‘A’ region)<br />

From region ‘A’<br />

From region ‘B’<br />

No.<strong>of</strong> letters received in English Out <strong>of</strong> this letters replied to in Hindi<br />

1 2<br />

4. Details <strong>of</strong> total letters issued<br />

To Region ‘A’<br />

To Region ‘B’<br />

To Region ‘C’<br />

In Hindi/Bilingual Only in Total No. <strong>of</strong> Percentage <strong>of</strong> letters<br />

English letters issued issued in Hindi/Bilingual<br />

1 2 3 4<br />

5. Notings in Hindi on files<br />

(a) No. <strong>of</strong> notings written during the quarter ---------------<br />

(b) No. <strong>of</strong> notings written in Hindi ---------------<br />

(c) Percentage <strong>of</strong> notings written in Hindi ---------------<br />

6. Hindi Workshops<br />

Date <strong>of</strong> workshops conducted during the quarter<br />

No. <strong>of</strong> <strong>of</strong>ficers/staff trained<br />

1 2


- 2 -<br />

7. Date <strong>of</strong> the meeting <strong>of</strong> the <strong>Department</strong>al/Organizational <strong>Official</strong> <strong>Language</strong> Implementation<br />

Committee ________<br />

Important Decisions<br />

Status <strong>of</strong> Compliance<br />

1.<br />

2.<br />

3.<br />

4.<br />

8. Date <strong>of</strong> the meeting <strong>of</strong> the Hindi Advisory Committee :<br />

(a)<br />

Date <strong>of</strong> constituion<br />

Date <strong>of</strong> expiry <strong>of</strong> the term <strong>of</strong><br />

the committee<br />

Date <strong>of</strong> re-constitution<br />

(b)<br />

Important Decisions<br />

Follow up action<br />

1 st Meeting _________<br />

2 nd Meeting __________<br />

9. Apex (Meeting organized under chairmanship <strong>of</strong> Joint Secretary in Ministry/<strong>Department</strong><br />

and Administrative Head/Head <strong>of</strong> Office in other Offices etc.) Administrative Meetings<br />

( a ) No. <strong>of</strong> Top administrative meetings held during the Qtr. ________<br />

( b ) In how many meetings discussions/proceedings were totally in Hindi ________<br />

10. Position regarding assurances given to the Committee <strong>of</strong> Parliament on <strong>Official</strong><br />

<strong>Language</strong>.<br />

(i)Pending <strong>of</strong><br />

assurances <strong>of</strong> previous<br />

quarters (If any)<br />

(ii) Assurance given<br />

during the quarter<br />

Date <strong>of</strong> Nature/Subject <strong>of</strong> Total No. <strong>of</strong> No. <strong>of</strong> No. <strong>of</strong><br />

inspection given assurances assurances given assurances assurances<br />

conducted by<br />

fulfilled pending<br />

the Committee<br />

during the<br />

quarter<br />

1 2 3 4 5<br />

11. Position <strong>of</strong> Hindi <strong>Language</strong> training.<br />

No. <strong>of</strong> Officers/personnel remained to be<br />

trained in Hindi <strong>Language</strong><br />

No. <strong>of</strong> Officers/personnel trained during the<br />

year


- 3 –<br />

12. Brief description <strong>of</strong> the outstanding achievements/work regarding Implementation <strong>of</strong> the<br />

<strong>Official</strong> <strong>Language</strong> Policy during the quarter (Enclose details) :<br />

(a) Hindi Divas<br />

(b) Hindi Week/Fortnight/Month<br />

(c) Hindi Seminar<br />

_____________________________________________<br />

____________________________________________<br />

____________________________________________<br />

(d) Details <strong>of</strong> awarded books under the award scheme for original book writing in Hindi__<br />

(e) Other activities if any<br />

_____________________________________________<br />

13. Brief description <strong>of</strong> the incentives provided in order to accelerate the use <strong>of</strong> <strong>Official</strong><br />

<strong>Language</strong> by Attached/Subordinate/Offices/PSUs/Banks <strong>of</strong> Ministry/<strong>Department</strong><br />

The above said information has been prepared on the basis <strong>of</strong> available records and are true as<br />

per my knowledge.<br />

Signature <strong>of</strong> the Chairperson <strong>of</strong> the O.L.I.C <strong>of</strong> Min./Dep./Org. __________________________<br />

Name <strong>of</strong> the Chairperson<br />

Designation<br />

Telephone No.<br />

Fax No.<br />

E mail address<br />

__________________________<br />

__________________________<br />

__________________________<br />

__________________________<br />

__________________________<br />

Note: This report will be returned in case it is not duly signed by the Chairman <strong>of</strong> the <strong>Official</strong><br />

<strong>Language</strong> Implementation Committee <strong>of</strong> the Ministry/ <strong>Department</strong>/ Office etc. No column<br />

should be left blank and information should be given distinctly.


- 4 -<br />

Part II<br />

(Information in this Part should be given for the whole <strong>of</strong> the Financial Year and be sent only<br />

once along with Part-I <strong>of</strong> the Quarterly Progress Report for quarter ending on 31 st March.)<br />

1. ( i ) Whether the Office has been notified under Rule 10(4) (80% Staff <strong>of</strong><br />

Total No. <strong>of</strong> Staff have acquired working knowledge in Hindi) <strong>of</strong><br />

<strong>Official</strong> <strong>Language</strong>s Rule<br />

Yes/No<br />

( ii ) Notification <strong>of</strong> <strong>of</strong>fices etc. under the control <strong>of</strong> Ministry/<strong>Department</strong>/PSUs/Autonomous bodies<br />

etc. under Rule 10(4) <strong>of</strong> <strong>Official</strong> <strong>Language</strong>s Rule : -<br />

Total No. <strong>of</strong> Offices No. <strong>of</strong> notified <strong>of</strong>fices Position regarding remaining <strong>of</strong>fices<br />

1 2 3<br />

2. Position <strong>of</strong> Officers/Employees possessing knowledge <strong>of</strong> <strong>Official</strong> <strong>Language</strong> :-<br />

2(i ) (a) Total No. <strong>of</strong> Officers/Employees<br />

(b) No. <strong>of</strong> Officers/<strong>Official</strong>s possessing working<br />

knowledge <strong>of</strong> Hindi (passed Matric/Pragya exam<br />

or equivalent/higher level with Hindi as a subject )<br />

out <strong>of</strong> (a) above.<br />

(c) No. <strong>of</strong> Officers/<strong>of</strong>ficials having pr<strong>of</strong>iciency in<br />

Hindi/passed Matric/equivalent/higher level exam<br />

with Hindi medium or passed degree or equivalent<br />

or higher exam with Hindi as an elective subject<br />

out <strong>of</strong> (b) above.<br />

(d) How many personnel are trained in Hindi out <strong>of</strong><br />

(a) above deducting (b) & (c)<br />

(e) Yet to be trained in Hindi.<br />

(f) Action Plan for imparting training for the coming<br />

five years:-<br />

(i) 2010-11<br />

(ii) 2011-12<br />

(iii) 2012-13<br />

(iv) 2013-14<br />

(v) 2014-15<br />

Officers Employees Total<br />

No.<br />

1 2 3


2(ii) (a)<br />

(b)<br />

(c)<br />

Stenographer<br />

Typists/Clerks<br />

Action Plan for imparting<br />

training for the coming<br />

five years:-<br />

(i) 2010-11<br />

(ii) 2011-12<br />

(iii) 2012-13<br />

(iv) 2013-14<br />

(v) 2014-15<br />

- 5 –<br />

Total No. <strong>of</strong> personnel Working in Yet to be<br />

No. trained in Hindi Hindi trained<br />

1 2 3 4<br />

2(iii) (a) Total No. <strong>of</strong> Officers/employees engaged in<br />

Translation Work<br />

(b) No. <strong>of</strong> those who have got training from the Central<br />

Translation Bureau out <strong>of</strong> (a) above.<br />

(c) How many are yet to be trained.<br />

(d) Action Plan for imparting training for the coming<br />

five years:-<br />

(i) 2010-11<br />

(ii) 2011-12<br />

(iii) 2012-13<br />

(iv) 2013-14<br />

(v) 2014-15<br />

3. Knowledge <strong>of</strong> various Hindi S<strong>of</strong>twares aid to work in Hindi and position <strong>of</strong> Computer<br />

training :<br />

3(i) Name <strong>of</strong> S<strong>of</strong>twares No. <strong>of</strong> Officers/employees using these<br />

S<strong>of</strong>twares<br />

1 2<br />

3(ii) Total No. <strong>of</strong><br />

Officers/ employees<br />

(a)<br />

(b)<br />

No. <strong>of</strong> Officers/ employees trained No. <strong>of</strong> Officers/<br />

for doing work in Hindi on employees working in<br />

Computers<br />

Hindi on Computers<br />

1 2 3<br />

Action Plan for imparting training for the coming five<br />

years:-<br />

(i) 2010-11<br />

(ii) 2011-12<br />

(iii) 2012-13<br />

(iv) 2013-14<br />

(v) 2014-15


4. Details regarding Computer/Laptop :-<br />

Total No. Bilingual No. <strong>of</strong> Computers/Laptop<br />

supported by Unicode<br />

Only in<br />

English<br />

(1) (2) (3) (4)<br />

4(i) Computer/Laptop<br />

-6-<br />

5. Code, Manual, Standard Forms etc.<br />

Acts/Rules/<strong>Official</strong> codes/Manuals<br />

/Procedural literature etc.<br />

Standard Forms<br />

Total No. In Bilingual/ Only<br />

Hindi English<br />

(1) (2) (3)<br />

in<br />

6. No. <strong>of</strong> Offices/Sections specified under OL Rule 8(4) to perform whole work in Hindi<br />

(a) Total No. <strong>of</strong> Offices/Divisions/Sections<br />

(b) No. <strong>of</strong> Offices/Sections specified to work in Hindi<br />

________<br />

________<br />

7. (a) Position <strong>of</strong> Hindi Training<br />

No. <strong>of</strong> Officers/employees yet to be trained<br />

in Hindi<br />

No. <strong>of</strong> Officers/employees trained during the<br />

year<br />

(b) Position <strong>of</strong> use <strong>of</strong> Hindi in Training Institutes under Ministries/ <strong>Department</strong>s/Sub<br />

ordinate Offices /Organisations.<br />

(i) Total No. <strong>of</strong> training programmes conducted during the year. _____________<br />

(ii) Conducted through Hindi Medium<br />

_____________<br />

(iii) Conducted through mixed language - Hindi & English _____________<br />

( c) Training Materials.<br />

(i) Total No. <strong>of</strong> training materials prepared during the year<br />

(ii) No. <strong>of</strong> material in Hindi/Bilingual<br />

(iii) No. <strong>of</strong> material only in English<br />

____________<br />

______________<br />

______________<br />

8. Inspections pertaining to <strong>Official</strong> <strong>Language</strong> carried out during the year<br />

(a) ( i) Total No. <strong>of</strong> sections<br />

________<br />

( ii) No. <strong>of</strong> sections inspected ________<br />

(b) ( i) Total No. <strong>of</strong> Attached/Subordinate <strong>of</strong>fices/PSUs<br />

/Autonomous Bodies (If any) etc.<br />

_________<br />

( ii) No. <strong>of</strong> <strong>of</strong>fices inspected ________<br />

9. Publication <strong>of</strong> Magazines etc.<br />

Total No. Hindi/Bilingual Only in English<br />

1 2 3<br />

(a) Magazines<br />

(b) Other Publications


-7-<br />

10. Purchase <strong>of</strong> Hindi Books (including Study Material in electronic medium purchased by<br />

Library including CD, DVD, Documentary and e-books etc.)<br />

( i) Total Expenditure incurred on purchase <strong>of</strong> books during the year _________<br />

( ii) Expenditure incurred on purchase <strong>of</strong> Hindi books _________<br />

11. Work done in Hindi by the Deputy Secretary/Equivalent and Higher Officers :<br />

Total No. <strong>of</strong> No. <strong>of</strong> Officers having No. <strong>of</strong> those working in Hindi out <strong>of</strong><br />

Higher Officers knowledge <strong>of</strong> Hindi Column(2)<br />

More than 70% Between Below 30%<br />

70%-30%<br />

1 2 3 4 5<br />

12. Position regarding ‘Hindi Posts’ in the Attached & Subordinate Offices. :<br />

(a) In headquarter <strong>of</strong> Ministries/<br />

<strong>Department</strong>s/<br />

Offices/PSU/Autonomous<br />

Bodies etc.<br />

(b) In the attached/Subordinate<br />

<strong>of</strong>fices/units <strong>of</strong> the above (a)<br />

Designation No. <strong>of</strong> posts Vacant Since<br />

Sanctioned Vacant<br />

(1) (2) (3) (4)<br />

13. Position <strong>of</strong> Website<br />

Address <strong>of</strong> Website Partially in Hindi Entirely in Bilingual form<br />

1 2 3<br />

14. Brief description <strong>of</strong> the outstanding achievements and the innovative best practices for<br />

propagating the use <strong>of</strong> <strong>Official</strong> <strong>Language</strong> in Attached/Subordinate/Offices/PSUs/Banks <strong>of</strong><br />

Ministry/<strong>Department</strong>


-8-<br />

15. Suggestion for effective use <strong>of</strong> Hindi :<br />

The above said information has been prepared on the basis <strong>of</strong> available records and are true as<br />

per my knowledge.<br />

Signature <strong>of</strong> the Chairperson <strong>of</strong> the O.L.I.C <strong>of</strong> Min./Dep./Org. __________________________<br />

Name <strong>of</strong> the Chairperson<br />

Designation<br />

Telephone No.<br />

Fax No.<br />

E mail address<br />

__________________________<br />

__________________________<br />

__________________________<br />

__________________________<br />

__________________________<br />

Note: This report will be returned in case it is not duly signed by the Chairman <strong>of</strong> the <strong>Official</strong><br />

<strong>Language</strong> Implementation Committee <strong>of</strong> the Ministry/ <strong>Department</strong>/ Office etc. No column<br />

should be left blank and information should be given distinctly.


Quarterly progress report regarding implementation <strong>of</strong> the essential provisions<br />

Of the <strong>Official</strong> <strong>Language</strong> Act,1963 in the Central Government<br />

Offices located in Tamil Nadu<br />

Quarter ending………………………….<br />

Name <strong>of</strong> the Office………………………………………………………………………<br />

Part I – Information regarding Hindi Training<br />

1.Knowledge <strong>of</strong> Hindi possessed by the staff Gazetted Non-Gazetted<br />

(excluding Group ‘D’ employees)<br />

(a) Total numbe <strong>of</strong> employees<br />

(b) Number <strong>of</strong> employees having working<br />

Knowledge <strong>of</strong> Hindi<br />

2.Employees who are expected to do typing/stenography Typists<br />

Stenographers<br />

(a) Total number<br />

(b) Number <strong>of</strong> those who know Hindi typing/Hindi<br />

Stenography<br />

Part II—Position regarding Hindi Staff and availability <strong>of</strong> Devnagari Typewriter<br />

3. (a) Number <strong>of</strong> Hindi Officers<br />

(b) Number <strong>of</strong> Translators<br />

4. Number <strong>of</strong> typewriters Devanagary Roman<br />

Part III – Position regarding implementation <strong>of</strong> <strong>Official</strong> <strong>Language</strong> Act,1963<br />

5. Documents issued under Section 3(3)<strong>of</strong> Issued bilingually issued in<br />

the <strong>Official</strong> <strong>Language</strong> Act both in Hindi & English<br />

English<br />

only<br />

(a) General orders Instructions circulars<br />

Memoranda etc.<br />

(b) Resolutions, Notification and Rules<br />

(c) Administrative and other reports<br />

(d) Press Communiques<br />

(e) Licences and Permits<br />

(f) Notices and Forms <strong>of</strong> Tenders , Contracts<br />

and agreements<br />

(g) Papers laid before the House <strong>of</strong> Parliament<br />

____________________<br />

________________


¡òɨÉÇ ºÉÆ.®úÉ.¦ÉÉ. (+xÉÖ. -II)<br />

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IÉäjÉ (Eò,JÉ ªÉÉ MÉ) :<br />

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5. ªÉÉƇjÉEò/


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7. +xªÉ |ÉEòÉ„ÉxÉ<br />

EÖò±É ªÉÉäMÉ<br />

7. ¨ÉÆjÉɱɪÉ/‡´É¦ÉÉMÉ +ɇnù EòÒ ®úÉVɦÉɹÉÉ EòɪÉÉÇx´ÉªÉxÉ ºÉ‡¨É‡iÉ EòÒ ¤Éè`öEåò :<br />

´É¹ÉÇ Eäò nùÉè®úÉxÉ ‡EòiÉxÉÒ ¤Éè`öEåò +ɪÉÉä‡VÉiÉ EòÒ MÉ


Part IV—General Information<br />

6. Availability in bilingual form <strong>of</strong> Codes,Manuals,Forms<br />

and Procedural literature issued/prescribed by the<br />

Ministry/<strong>Department</strong>/Head Offices.(This information<br />

Should be given only in the Report for the quarter<br />

Jan-March)<br />

(a) Total Number<br />

(b) Number <strong>of</strong> those available in bilingual form (in<br />

Hindi & English<br />

7. Rubber stamps, Name plates and Sign boards (in the Bilingual<br />

report for the quarter Jan-March) (In Hindi &English) In English only<br />

(a) Number <strong>of</strong> Rubber stamps<br />

(b) Number <strong>of</strong> name plates and sign boards<br />

8. Setting up <strong>of</strong> the <strong>Official</strong> <strong>Language</strong> Implementation<br />

Committee<br />

(a) Has the <strong>Official</strong> <strong>Language</strong> Implementation<br />

Committee been set up to keep a watch on the implementation<br />

<strong>of</strong> the <strong>Official</strong> <strong>Language</strong> Act and the position<br />

<strong>of</strong> Hindi Training?<br />

(b) If so, are its meetings being held regularly<br />

9. Names, designation and Telephone Nos. <strong>of</strong> the <strong>of</strong>ficers<br />

concerned with the work relating to <strong>of</strong>ficial language<br />

(a) Head <strong>of</strong> <strong>of</strong>fice<br />

(b) <strong>Official</strong> <strong>Language</strong> Officer<br />

(c) Hindi Officer

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