Evaluation of Plan Schemes of the Department of Official Language

CHAPTER V : ANALYSIS & RECOMMENDATIONS
The first problem in analysing the impact of plan schemes of the DOL
relates to the construct of appropriate indicators and measures. The
obvious set of indicators relate to the extent of usage of Hindi in official work
before and after the implementation of the schemes. This follows from the
primary objective of progressively increasing the usage of Hindi in official
work and documents. The second problem concerns the collection of data
before and after the plan for the set of measures in a random but reliable
way.
Since the evaluation study had to be completed in a very short period, a
survey of impact analysis covering the entire spectrum of central
government, public enterprises and financial institutions could not be
undertaken. Fortunately, however, various statistics are collected by the
DOL on a regular basis which can be used to estimate the impact of various
measures undertaken by the DOL. The Department publishes the ‘Annual
Assessment Report’, which provides a set of data on the usage of Hindi in
government departments, banks and enterprises. The data reported cover
the following heads & sub-heads.
Table- VII
Sl.
No.
Head
Sub-Heads
1. Papers issued u/s 3(3) of the Official Total number
Language Act
Only in English
2. Correspondence in Hindi
Total no. of letters
received
Letters replied to in
Hindi
Letters replied to in
English
3. Original Correspondence including Letters issued in Hindi
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