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Evaluation of Plan Schemes of the Department of Official Language

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6. <strong>the</strong> impact <strong>of</strong> award schemes.<br />

METHODOLOGY<br />

This study has attempted to examine <strong>the</strong> working <strong>of</strong> <strong>the</strong> non plan schemes<br />

with respect to (a) output, (b) processes and (c) impact <strong>of</strong> <strong>the</strong> schemes.<br />

The outputs include, as a first step, a comparison between plan<br />

allocations (budget estimates) and actual expenditures. But more<br />

importantly, <strong>the</strong> actual performance with respect to <strong>the</strong> physical targets has<br />

been assessed. The data for this exercise were supplied by <strong>the</strong> DOL both<br />

for <strong>the</strong> plan period and annually, and were also culled out from <strong>the</strong><br />

<strong>Department</strong>’s Annual Reports and Outcome Budgets and from <strong>the</strong> C-DACs<br />

Annual Report and data provided by <strong>the</strong>m.<br />

The processes studied include <strong>the</strong> constitutional and legal provisions and<br />

policy formulations/announcements/directions. The organizational structure<br />

<strong>of</strong> <strong>the</strong> DOL and its agencies, both promotional and monitoring, were studied.<br />

O<strong>the</strong>r key inputs came from <strong>the</strong> write-up on <strong>the</strong> plan schemes provided by<br />

<strong>the</strong> DOL, <strong>the</strong> department’s web-site, <strong>the</strong> agreement document between C-<br />

DAC and DOL and o<strong>the</strong>r material. These were re-enforced by visits to<br />

various agencies and discussions with <strong>of</strong>ficials, faculty and o<strong>the</strong>rs.<br />

The impact was studied at three levels. First was <strong>the</strong> feedback <strong>of</strong> <strong>the</strong><br />

users. This was obtained from <strong>the</strong> course-end <strong>the</strong> feedback and feedback<br />

received from web-users in <strong>the</strong> case <strong>of</strong> C-DAC s<strong>of</strong>tware. Also <strong>the</strong>re were<br />

interviews and/or discussions, both face-to-face and over <strong>the</strong> phone, with<br />

<strong>the</strong> participants <strong>of</strong> various programmes.<br />

Second, an assessment was attempted for gauging <strong>the</strong> quality and utility<br />

<strong>of</strong> <strong>the</strong> various outputs from a more technical viewpoint. The opinions <strong>of</strong><br />

experts were obtained with regard to language inputs and <strong>the</strong> quality <strong>of</strong><br />

s<strong>of</strong>tware. The latter was also available, to a limited extent, on <strong>the</strong> world-<br />

17

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