Cognos ReportNetTM Installation and Configuration Guide
Cognos ReportNetTM Installation and Configuration Guide
Cognos ReportNetTM Installation and Configuration Guide
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Chapter 10: Uninstalling <strong>Cognos</strong> ReportNet<br />
It is important to use uninstall programs to completely remove all files <strong>and</strong> modifications to<br />
system files.<br />
To uninstall ReportNet, you uninstall server components <strong>and</strong> Framework Manager.<br />
Uninstall ReportNet on UNIX<br />
If you no longer require ReportNet or if you are upgrading, uninstall all ReportNet components.<br />
Before you uninstall, ensure that you back up any data that you added to the crn_location<br />
directory or any configuration files that are located in the crn_location/configuration directory.<br />
Steps<br />
1. If the console attached to your computer does not support a Java-based graphical user<br />
interface, determine the process identification (pid) of the ReportNet by typing the following<br />
comm<strong>and</strong>:<br />
ps -ef | grep process<br />
2. Stop the ReportNet process:<br />
• If you run XWindows, start <strong>Cognos</strong> <strong>Configuration</strong>, <strong>and</strong> from the Actions menu, click<br />
Stop.<br />
• If you do not run XWindows, type:<br />
kill -TERM pid<br />
3. Go to the directory where you installed ReportNet <strong>and</strong> type<br />
rm -rf crn_location<br />
4. Delete all temporary Internet files.<br />
All files are removed from the crn_location directory.<br />
Uninstall ReportNet on Windows<br />
If you no longer require ReportNet or if you are upgrading, uninstall all ReportNet components<br />
<strong>and</strong> uninstall the ReportNet service.<br />
If you installed Framework Manager in the same location as ReportNet, the Framework<br />
Manager files are removed when you uninstall ReportNet.<br />
If you installed more than one component in the same location, you cannot choose which<br />
components to uninstall. You remove all ReportNet server components installed on that<br />
computer. You must repeat the uninstallation process on each computer that contains<br />
ReportNet components<br />
We recommend that you close all programs before you uninstall ReportNet. Otherwise, some<br />
files may not be removed.<br />
Steps<br />
1. From the Start menu, click Programs, <strong>Cognos</strong> ReportNet, Uninstall <strong>Cognos</strong> ReportNet.<br />
The Uninstall wizard appears.<br />
Tip: <strong>Cognos</strong> ReportNet is the default name of the Program Folder that is created during<br />
installation. If you chose another name, go to that folder to find the program.<br />
<strong>Installation</strong> <strong>and</strong> <strong>Configuration</strong> <strong>Guide</strong> 101
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