DOR Report_2010 - Diabetes Outreach

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Professional and consumer resources Resources for consumers and professionals are an important aspect of diabetes education and care. Education of people with diabetes, their families and the community requires a range of resources identified as appropriate for various teaching and learning experiences. These resources are linked to the training and support aspects of the Diabetes Outreach program. Resource support includes the development and review of consumer and professional educational resources (Attachment M). The service continues to provide access for health services to up-to-date diabetes education resources for people with diabetes, teaching packages and manuals for health professionals. The ‘Diabetes Manual’, is a comprehensive guide of diabetes care and practice for health units and health professionals. The manual underwent a comprehensive update in 2009 and continues to be available free of charge via the website. 122 manuals were distributed in 2010. The NSW Greater Western Area Health Services and the WA Great Southern Area Health Service have continued to endorse and implement the Manual for use in all their health services. The ‘Diabetes Self Care Program’, is a newly developed online resource to support self care education. The program is designed to provide a framework and tools for diabetes educators to delivery group and individual education that supports clinical and behavioural outcomes. The program is free online at http://www.diabetesoutreach.org.au/7Steps/default.asp In November, Diabetes Australia-Queensland formally sort permission to use the self care program. Acknowledgment of the developers and CHSA has been secured. The ‘Group Education Package’ is a DVD and workbook designed to build group facilitation and teaching skills for health professionals. There have been 22 packages distributed to key education sites in rural and remote South Australia in 2010. The diabetes continuing education overhead package, ‘Dealing with diabetes: A resource for staff development’ continues to be widely accessed and is available free of charge from the website. A comprehensive review and update has been commenced in 2010 and is due to be completed early in 2011. A teaching and overhead package ‘Impaired Glucose Tolerance’ is also available via the website free of charge. The package is undergoing a comprehensive review and update, and will be re-named, Pre- Diabetes in 2011. The ‘Diabetes Education Factsheets’ for consumer education continue to be reviewed on at least a 2 yearly basis, with 13 factsheets being reviewed in 2010 (Attachment N). Factsheets are available on the website free of charge. 2011 will see the completion of a comprehensive review of consumer resources. ‘Diabetes Rural Directory’ continues to be a valued resource for metropolitan endocrinologists and diabetes services. The resource facilitates appropriate referral back to rural centres from metropolitan Adelaide by providing rural contact information. There are now 17 health services (metropolitan endocrinologists, diabetes educators, etc) who receive updates. ‘Diabetes Network News’ is a quarterly publication distributed to 503 rural and remote health professionals (diabetes educators, dietitians, podiatrists, hospital/community health/general practice nurses, Aboriginal health workers), 633 metropolitan health professionals, 70 Aboriginal health care providers, 19 interstate professionals, 22 pharmaceutical companies and 8 international health professionals. A total of 1136. This resource is also available online. Diabetes Outreach Report 2010 Page 16 of 44
Network collaboration Diabetes Outreach continues to initiate, facilitate and participate in a wide range of professional and consumer networks. These networks facilitate multi-level, intra disciplinary and inter-sectoral collaboration. Network support is also linked into the training and support programs as well as the resources to support education. The Country Diabetes Educator Network was established in 2009. This network brings together key educators from each of the 11 rural clusters. The purpose of this network is to promote a collaborative, standardised and evidence based approach to diabetes education and support across public and private health services in country SA (Attachment O). The network meets monthly via teleconference and in July the network was brought together for a face to face 2 day workshop. The workshop provided an opportunity to formalise the terms of reference, the membership and roles and responsibilities of participants. The network has worked together in 2010 to address some key concerns raised by its members, namely > inconsistencies in coding for CME data > lack of support documents for titration of insulin in outpatient settings Nursing and allied health diabetes networks have continued across rural and remote South Australia. As already stated, there are currently 11 clinical networks. Key outcomes of local/cluster clinical networks focus on communication across both public and private health services to ensure an appropriate and timely patient journey, support for consistency in diabetes clinical activities and resource support, and to have a consistent and evidence based approach to education and care. Diabetes Outreach attends meetings as needed. Video conferencing or audio conferencing is used to participate in some meetings where travel and time constraints prevent attendance. Some areas need to address leadership and resource allocation issues to enable appropriate local collaboration. Links with general practitioner networks through General Practice SA (GPSA) and individual country divisions of general practice enable collaboration with regional health services and local Aboriginal Health Services. These networks are invaluable as they enable divisions, regional health services, and Aboriginal Health Services to plan service delivery models that meet the needs of communities and key stakeholders. Aboriginal health worker networks were initially established by the Aboriginal Health Partnership and coordinated through Health Promotion, SA Health. These networks have not been functioning since 2004. Diabetes Outreach has however, continued to communicate and work with Aboriginal Health Services via the education programs with the view that the networks will eventually be reactivated. Country Health SA, SA Health network continues to be central to planning and development. Meetings with key personnel and other divisions have been limited due to SA Health restructure. These meetings when undertaken enable planning in the context of statewide priorities. Other groups, committees and projects that Diabetes Outreach staff are involved in are: > Australian Diabetes Educators Association > Diabetes Australia Limited > Diabetes in Schools project with CYHS, DECS, Flinders Medical Centre, Lyell McEwin Hospital and RDNS > Primary Health Care Advisory Committee, FUSA > General Practice, SA > CNAHS GP Plus Advisory group > SA Health Gestational Diabetes Register and Recall working group > Aboriginal Health Council > Quality Assurance for Aboriginal Health Services (QAAMS), Flinders University, SA. Diabetes Outreach Report 2010 Page 17 of 44
Page 1 and 2: Diabetes Outreach Service Report 20
Page 3 and 4: Contents page 1. Acknowledgements 5
Page 5 and 6: Acknowledgements Diabetes Outreach
Page 7 and 8: 235 health professionals are regist
Page 9 and 10: workers, that supports an integrate
Page 11 and 12: Diabetes is one of the fastest grow
Page 13 and 14: individual format. Template documen
Page 15: Regional Support Scheme Grant award
Page 19 and 20: Attachment A Diabetes Outreach - Pr
Page 21 and 22: Attachment C Extract from last Serv
Page 23 and 24: Attachment E Introduction to diabet
Page 25 and 26: Attachment F > Reinforcement as wel
Page 27 and 28: Attachment G Regional Education Ser
Page 29 and 30: Pt Augusta Fellowship Learning Grou
Page 31 and 32: Attachment H Regional Education Ser
Page 33 and 34: Attachment J Videoconferencing Seri
Page 35 and 36: Attachment K Session 7 Type 1 diabe
Page 37 and 38: Diabetes Outreach Report 2010 Page
Page 39 and 40: Diabetes Outreach Report 2010 Page
Page 41 and 42: Attachment N Diabetes Education Fac
Page 43 and 44: Attachment O > Participate in the c

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