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Innovation, Evolution and Growth Chemical Industry in ... - GBR

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A Global Bus<strong>in</strong>ess Reports Publication, presented with <strong>Chemical</strong> Week<br />

A Global Bus<strong>in</strong>ess Reports Publication, presented with <strong>Chemical</strong> Week<br />

Process<br />

The process <strong>in</strong>dustry plays a vitally<br />

important role <strong>in</strong> support<strong>in</strong>g<br />

S<strong>in</strong>gapore’s chemical <strong>in</strong>dustry.<br />

Responsible for the construction,<br />

improvement <strong>and</strong> ma<strong>in</strong>tenance of<br />

<strong>in</strong>creas<strong>in</strong>gly complex plants <strong>and</strong><br />

facilities, the country today boasts<br />

a grow<strong>in</strong>g, dynamic <strong>and</strong> technically<br />

advanced eng<strong>in</strong>eer<strong>in</strong>g <strong>in</strong>dustry.<br />

The <strong>in</strong>dustry has been particularly<br />

successful for local firms, produc<strong>in</strong>g<br />

a plethora of companies from niche<br />

players to an <strong>in</strong>creas<strong>in</strong>g number of<br />

regional heavyweights. The numerous<br />

opportunities <strong>in</strong> the field have also<br />

attracted a grow<strong>in</strong>g range of <strong>in</strong>ternational<br />

companies. As a location with a reputation<br />

for state of the art facilities, S<strong>in</strong>gapore<br />

offers companies the chance to practice<br />

<strong>and</strong> improve their offer<strong>in</strong>gs.<br />

Attract<strong>in</strong>g <strong>and</strong> nurtur<strong>in</strong>g a wide pool<br />

of service providers, the <strong>in</strong>dustry today is<br />

extremely competitive <strong>and</strong> varied. Indeed,<br />

major development projects play host to<br />

an entire ecosystem of providers, as often<br />

work<strong>in</strong>g together or subcontract<strong>in</strong>g as<br />

compet<strong>in</strong>g for the same contracts.<br />

Local eng<strong>in</strong>eer<strong>in</strong>g service providers<br />

(ESPs) have a long history of <strong>in</strong>volvement<br />

<strong>in</strong> the petrochemical sector. For many<br />

companies it has been their ma<strong>in</strong> catalyst<br />

for growth, provid<strong>in</strong>g the impetus, support<br />

<strong>and</strong> <strong>in</strong>centive for them to evolve from basic,<br />

specialized contractors to sophisticated,<br />

multi-service eng<strong>in</strong>eer<strong>in</strong>g companies.<br />

With such a symbiotic relationship, as the<br />

petrochemical <strong>in</strong>dustry has become more<br />

complex, advanced <strong>and</strong> consolidated <strong>in</strong><br />

S<strong>in</strong>gapore, so has the process <strong>in</strong>dustry.<br />

At the top end, the local <strong>in</strong>dustry is<br />

dom<strong>in</strong>ated by a h<strong>and</strong>ful of major players<br />

<strong>in</strong>clud<strong>in</strong>g PEC, Rotary Eng<strong>in</strong>eer<strong>in</strong>g, Hiap<br />

Seng, Hai Leck <strong>and</strong> Mun Siong. The sector<br />

is also host to a wide range of medium <strong>and</strong><br />

small players, often specialized <strong>in</strong> specific<br />

areas.<br />

Despite decidedly humble beg<strong>in</strong>n<strong>in</strong>gs,<br />

the major local players of today have<br />

become regional giants. From an <strong>in</strong>itial<br />

capital <strong>in</strong>vestment of just 15,000 SGD,<br />

Rotary Eng<strong>in</strong>eer<strong>in</strong>g, for example, has an<br />

order book worth 1.3 billion SGD today.<br />

Last year PEC achieved an impressive<br />

220.3 million SGD of turnover. Indeed,<br />

reflect<strong>in</strong>g the scale of bus<strong>in</strong>ess <strong>and</strong><br />

opportunities <strong>in</strong> the country, even smaller<br />

players, like Shao Fook Eng<strong>in</strong>eer<strong>in</strong>g,<br />

achieved a turnover of 20 million SGD<br />

for 2009.<br />

Home grown heavyweight PEC sees considerable growth potential both locally <strong>and</strong> abroad<br />

Given the scale <strong>and</strong> range of opportunities<br />

<strong>in</strong> the <strong>in</strong>dustry, local companies have not<br />

had the market to themselves. Some of the<br />

first new arrivals came from elsewhere <strong>in</strong><br />

the Asia Pacific region, such as Japanese<br />

eng<strong>in</strong>eer<strong>in</strong>g firms Chiyoda Corporation<br />

<strong>and</strong> UTOC Eng<strong>in</strong>eer<strong>in</strong>g <strong>and</strong> Australian<br />

company McConnell Dowell.<br />

The country has also attracted numerous<br />

western MNCs, <strong>in</strong>clud<strong>in</strong>g Foster Wheeler,<br />

who chose S<strong>in</strong>gapore as the location for<br />

their first Asian office <strong>in</strong> 1989, <strong>and</strong> Jacobs<br />

Eng<strong>in</strong>eer<strong>in</strong>g, who established a regional<br />

headquarters for Asia <strong>in</strong> the country<br />

<strong>in</strong> 2001. With companies <strong>in</strong>creas<strong>in</strong>gly<br />

focuss<strong>in</strong>g on Asia for growth opportunities,<br />

the sector is cont<strong>in</strong>u<strong>in</strong>g to attract lead<strong>in</strong>g<br />

new entrants, <strong>in</strong>clud<strong>in</strong>g Hertel who chose<br />

S<strong>in</strong>gapore as their base to spearhead<br />

expansion <strong>in</strong>to the region <strong>in</strong> 2007. As<br />

the <strong>in</strong>dustry has matured, the country has<br />

also attracted a range of additional service<br />

providers, such as Brunel Energy, offer<strong>in</strong>g<br />

additional outsourc<strong>in</strong>g <strong>and</strong> recruitment<br />

services.<br />

The S<strong>in</strong>gapore chemical <strong>in</strong>dustry’s<br />

adoption of an outsourc<strong>in</strong>g based model<br />

is the key to underst<strong>and</strong><strong>in</strong>g the wide<br />

range of players <strong>and</strong> ongo<strong>in</strong>g success of<br />

the process <strong>in</strong>dustry. Through extensive<br />

subcontract<strong>in</strong>g, the <strong>in</strong>creas<strong>in</strong>gly large <strong>and</strong><br />

complex requirements of major projects<br />

support a network of specialized small,<br />

medium <strong>and</strong> large players. Subcontract<strong>in</strong>g<br />

also allows companies to develop<br />

competencies, build up resources <strong>and</strong><br />

slowly move up the value cha<strong>in</strong>.<br />

With clients usually appo<strong>in</strong>t<strong>in</strong>g<br />

several key contractors who sub-contract<br />

extensively, for many companies, the<br />

eventual aim is to ga<strong>in</strong> a larger slice of the<br />

pie by be<strong>in</strong>g able to offer a comprehensive<br />

service package to customers.<br />

Initially start<strong>in</strong>g as a sub-subcontractor,<br />

focuss<strong>in</strong>g solely on electrical<br />

ma<strong>in</strong>tenance <strong>in</strong> the 1970s, Rotary<br />

Eng<strong>in</strong>eer<strong>in</strong>g, whose ma<strong>in</strong> bus<strong>in</strong>ess is<br />

now term<strong>in</strong>al construction, has been able<br />

to follow a successful growth strategy<br />

through <strong>in</strong>creas<strong>in</strong>g <strong>and</strong> diversify<strong>in</strong>g their<br />

capabilities.<br />

“As the years passed by, we realized<br />

that there was other related work which<br />

we needed to do, such as civil eng<strong>in</strong>eer<strong>in</strong>g<br />

<strong>and</strong> pip<strong>in</strong>g work, so we progressively got<br />

<strong>in</strong>to these other discipl<strong>in</strong>es” expla<strong>in</strong>s Mr.<br />

Chia Kim Piow, Chairman <strong>and</strong> Manag<strong>in</strong>g<br />

Director of Rotary.<br />

“We developed from be<strong>in</strong>g sub-subcontractors<br />

to be<strong>in</strong>g subcontractors to a<br />

mult<strong>in</strong>ational eng<strong>in</strong>eer<strong>in</strong>g companies like<br />

JGC or Chiyoda. Orig<strong>in</strong>ally we were just<br />

try<strong>in</strong>g to fill a vacuum, do<strong>in</strong>g the simpler<br />

eng<strong>in</strong>eer<strong>in</strong>g EPC work <strong>and</strong> then mov<strong>in</strong>g<br />

Chia Kim Piow<br />

Chairman <strong>and</strong> Manag<strong>in</strong>g<br />

Director for Rotary Group<br />

<strong>in</strong>to the term<strong>in</strong>al bus<strong>in</strong>ess. We<br />

did not know that this area<br />

had so many opportunities<br />

<strong>and</strong> could be so lucrative,”<br />

cont<strong>in</strong>ues Mr. Chia.<br />

Ma<strong>in</strong>tenance <strong>and</strong><br />

construction work constitute<br />

the ma<strong>in</strong> activities for<br />

the <strong>in</strong>dustry. With plants<br />

requir<strong>in</strong>g regular servic<strong>in</strong>g,<br />

ma<strong>in</strong>tenance offers a lucrative<br />

ongo<strong>in</strong>g source of revenue.<br />

While ma<strong>in</strong>tenance projects used to be<br />

offered on a job-by-job basis, as plant<br />

sizes <strong>and</strong> capital <strong>in</strong>vestment <strong>in</strong>crease,<br />

clients are progressively choos<strong>in</strong>g the<br />

extra efficiency offered by longer-term<br />

contracts. Some clients prefer to use only<br />

one contractor while others split the work<br />

between several.<br />

For PEC, the sector, which typically<br />

accounts for 30% of the company’s sales,<br />

is a key part of their bus<strong>in</strong>ess strategy. As<br />

Group CEO, Robert Dompel<strong>in</strong>g, expla<strong>in</strong>s:<br />

“The ma<strong>in</strong>tenance services <strong>in</strong>dustry is a<br />

very important market for us. We provide<br />

ma<strong>in</strong>tenance services for most of the<br />

key plants <strong>in</strong> S<strong>in</strong>gapore.” Ma<strong>in</strong>tenance<br />

contracts are also a useful means for<br />

grow<strong>in</strong>g bus<strong>in</strong>ess, enabl<strong>in</strong>g contractors<br />

to get a foot <strong>in</strong> the door. “Long-term<br />

contracts provide us with an on-go<strong>in</strong>g<br />

relationship with the client <strong>and</strong> enable us<br />

to develop <strong>in</strong>-depth knowledge of their<br />

facilities,” he cont<strong>in</strong>ues.<br />

Mun Siong also provides a range of<br />

ma<strong>in</strong>tenance services. The company<br />

operates two models. “One is to<br />

provide only mechanical, electrical &<br />

<strong>in</strong>strumentation ma<strong>in</strong>tenance services to<br />

our clients. The other model is to provide<br />

<strong>in</strong>tegrated ma<strong>in</strong>tenance services; besides<br />

our core ma<strong>in</strong>tenance services we also<br />

manage all other trades’ services for the

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