A Guide to Sheltered Housing in South Derbyshire
A Guide to Sheltered Housing in South Derbyshire A Guide to Sheltered Housing in South Derbyshire
What is sheltered housing? Sheltered housing schemes are a grouping of properties made up of flats, bedsits and bungalows, which: • Have the services of a Community Warden who does not live on site. • Have an alarm system which enables tenants and the CareLine Team to speak to each other. • Have their own private facilities. Are unfurnished so you can bring your own furniture with you. • Are connected to the Council's emergency alarm service, CareLine. Who is sheltered housing for? Sheltered housing is designed for people who: • Are of pensionable age. • Are nearing pensionable age and whose circumstances would benefit from the support offered within Sheltered Housing. It should be noted that it is unusual for residents to be under 55 years of age. • Are able to live independently but would benefit from the services provided by the scheme. This means that applicants must be able to prepare simple meals and drinks for themselves and must not be totally reliant on relatives or support services. However, those receiving these services could still qualify. We will discuss your individual needs with you. • Are able to manage their own affairs and finances. Sheltered housing is not suitable for people with severe mental health problems, people needing specialist care or older people who need treatment or nursing such as hospital in-patient or the full range of services provided by a residential home. 4
Tenants in Sheltered Housing do not have the Right to Buy, but otherwise do enjoy all the normal rights of a secure tenant. What does the Community Warden do? Community Wardens are employed by the Council to ensure, as far as possible, the safety and well-being of tenants. The Community Wardens complete a needs assessment with residents and agree a support plan to help live as independently as possible within the scheme. They can offer support and advice and act as a liaison to help you access services offered by other organisations, such as Social Services. Community Wardens can also assist you with a range of other housing issues, such as repairs and maintenance and tenancy issues. Community Wardens are in regular contact with tenants by personal visits. The Community Warden works from Monday to Friday from about 9.00am to 5.00pm, although these times may vary dependent on whether the Community Warden has to deal with an emergency. At all other times, the scheme is covered through the alarm system, by CareLine, which is the Council's 24-hour community alarm service, and out of hours, by a Community Warden. CareLine will make daily contact with those tenants who are frail or at risk. In the event of a Community Warden being absent, you will be visited by a member of the Relief Team. The level of service provided by the Community Warden and CareLine, will depend very much on your individual requirements. All Council employees carry identity cards and are happy to show them. So if someone you do not know calls and claims to be from the Council, you can easily check if they are genuine. In an emergency, CareLine will call the relevant emergency 5
- Page 1 and 2: A Guide to Sheltered Housing in Sou
- Page 3: Contents Who is sheltered housing f
- Page 7 and 8: alarm system or pull cords. • Let
- Page 9 and 10: A communal lounge for use by all te
- Page 11 and 12: Service Standards When in contact o
- Page 13 and 14: Equal Opportunities South Derbyshir
- Page 15 and 16: Sheltered Housing Schemes in South
What is sheltered hous<strong>in</strong>g?<br />
<strong>Sheltered</strong> hous<strong>in</strong>g schemes are a group<strong>in</strong>g of properties made up<br />
of flats, bedsits and bungalows, which:<br />
• Have the services of a Community Warden who does not<br />
live on site.<br />
• Have an alarm system which enables tenants and the<br />
CareL<strong>in</strong>e Team <strong>to</strong> speak <strong>to</strong> each other.<br />
• Have their own private facilities. Are unfurnished so you<br />
can br<strong>in</strong>g your own furniture with you.<br />
• Are connected <strong>to</strong> the Council's emergency alarm service,<br />
CareL<strong>in</strong>e.<br />
Who is sheltered hous<strong>in</strong>g for?<br />
<strong>Sheltered</strong> hous<strong>in</strong>g is designed for people who:<br />
• Are of pensionable age.<br />
• Are near<strong>in</strong>g pensionable age and whose circumstances<br />
would benefit from the support offered with<strong>in</strong> <strong>Sheltered</strong><br />
<strong>Hous<strong>in</strong>g</strong>. It should be noted that it is unusual for residents<br />
<strong>to</strong> be under 55 years of age.<br />
• Are able <strong>to</strong> live <strong>in</strong>dependently but would benefit from the<br />
services provided by the scheme. This means that<br />
applicants must be able <strong>to</strong> prepare simple meals and<br />
dr<strong>in</strong>ks for themselves and must not be <strong>to</strong>tally reliant on<br />
relatives or support services. However, those receiv<strong>in</strong>g<br />
these services could still qualify. We will discuss your<br />
<strong>in</strong>dividual needs with you.<br />
• Are able <strong>to</strong> manage their own affairs and f<strong>in</strong>ances.<br />
<strong>Sheltered</strong> hous<strong>in</strong>g is not suitable for people with severe mental<br />
health problems, people need<strong>in</strong>g specialist care or older people<br />
who need treatment or nurs<strong>in</strong>g such as hospital <strong>in</strong>-patient or the<br />
full range of services provided by a residential home.<br />
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