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Port Nelson Annual Report 2012 (pdf)

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our vision<br />

port people<br />

Percentage of Positives<br />

4.5%<br />

This year we set out defining our Vision and Purpose. In order to<br />

ensure that we captured input from all our people, we held companywide<br />

workshops and asked the fundamental questions of ‘why are we<br />

here?’ and ‘where are we going?’.<br />

The result was that our Purpose is clearly defined as ‘To facilitate<br />

regional prosperity’ and our Vision is to ‘Be the Benchmark – through<br />

continuous improvement’ with both encapsulating a strong part of<br />

our history and focus for the future.<br />

The Vision is underpinned by six pillars and a brief statement about<br />

what we want to achieve in these key areas over the next five years, as<br />

detailed throughout this report.<br />

Pre-implementation<br />

of Random Testing<br />

Post-implementation<br />

of Random Testing<br />

4.0%<br />

3.5%<br />

3.0%<br />

2.5%<br />

2.0%<br />

1.5%<br />

1.0%<br />

.5%<br />

0%<br />

developing capabilities<br />

New staff joining us, and increasing <strong>Port</strong> <strong>Nelson</strong>’s expertise, include:<br />

• Rob Hawkes, our new Customer Relations and Business Development<br />

Manager, brings a wealth of logistics experience in both marine and<br />

shore-based environments.<br />

• Our new Health and Safety Advisor, Lee-anne Ricketts, has been<br />

working with a wide range of the PNL team to identify future<br />

initiatives towards ‘zero harm’.<br />

• Nevin Price transferred from a marine role into project management<br />

and is working to progress our ‘Journey to Excellence’ (J2E) programme,<br />

identifying improvements to reduce waste using the team’s own ideas.<br />

Also joining us in permanent positions were Barry Cross, Workshop;<br />

Josef Beyer-Rieger, Security; Odile Gibbs, Finance and Administration;<br />

and Mike Cresswell, Stevedoring.<br />

health and safety training<br />

Continuing with the development of our Health and Safety (H&S)<br />

representatives, congratulations to both Paul Stent from Quaypack and<br />

Peter Moore from Stevedoring who attended Level 1 H&S representative<br />

training in May. Additionally, we rolled out our first tailored fall arrest<br />

systems on building and construction sites to our stevedores in August.<br />

Overall, the feedback from the course attendees was positive and all<br />

gained further skills in working safely at heights. Congratulations to all<br />

ten course attendees in achieving the unit standard.<br />

lost time injury<br />

We had seven LTIs this year, yielding an LTI Frequency Rate of 2.48<br />

compared to 3.89 in June 2011 and 2.75 in June 2010. While it is positive<br />

to see this reducing, there have still been seven of our people who have<br />

sustained an injury serious enough to require time off work. Reducing<br />

our accident rate to zero requires the ongoing focus of everyone in the<br />

prevention of accidents through proactive hazard management, being<br />

aware and alert on our safety-sensitive site, acting safely and watching<br />

out for each other. ‘Good Safety is Good Business’.<br />

random testing<br />

The random drug and alcohol testing programme is now well<br />

implemented at <strong>Port</strong> <strong>Nelson</strong>, having been in place since March 2011.<br />

The programme is an important monitoring tool for ensuring that<br />

our people are coming to the workplace fit for work. The following<br />

graph has been created using data from the last three financial years,<br />

with the information being split into pre and post-implementation of<br />

random testing.<br />

The graph provides a clear indication of the impact our random<br />

testing programme has had on our results.<br />

training<br />

Our training processes, trainer competency and module development<br />

have been the focus for the last year. In the past 12 months, we have<br />

developed and implemented 16 new Learner Guides for operational<br />

positions across Stevedoring, Marine and Logistics, that need to be<br />

completed before the trainee is deemed competent to work safely<br />

and efficiently alongside their fellow crew members.<br />

Our training team has increased in size by four people, as we’ve<br />

identified new trainers from Marine, Stevedoring, Logistics and<br />

Quaypack. All of our trainers have upskilled by attending training<br />

sessions on: How Adults Learn, Giving Trainees Effective Feedback<br />

and Creating Interest in Training.<br />

We have four staff that are 90 per cent through their National<br />

Certificate in Stevedoring and <strong>Port</strong>s, Level 3 with a completion date<br />

of December <strong>2012</strong>. Our intention is that more staff will acquire this<br />

qualification.<br />

The Vault software system is now well established as our way of<br />

storing all company training information, and we are now entering all<br />

Health and Safety, personal protective equipment, lifting equipment<br />

registers and contractor details into the system.<br />

employee survey<br />

In late 2011, we reported on the results of our Employee Survey, which<br />

was carried out by an independent survey company, JRA. The survey<br />

measures overall engagement levels and benchmarks the results<br />

against the best workplaces in New Zealand. We have an excellent<br />

response rate with 84 per cent of employees completing the survey.<br />

In terms of engagement, our results on employees who are prepared<br />

to ‘go the extra mile’ were similar to other companies. The survey<br />

confirmed that there is a general sense that our people enjoy<br />

the teamwork they experience in their roles. In addition, there<br />

were pleasing results around the priority placed on safety, the<br />

understanding and belief in our ASPIRE values, the expectations<br />

of a high level of performance, and awareness of how each role<br />

contributes to the success of the organisation.<br />

The survey also identified areas we can improve on, including<br />

providing more development opportunities, dealing effectively with<br />

poor performance, and better utilising our talent.<br />

13

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