AL-2021/2041 Operation-Manual GB - Sharp
AL-2021/2041 Operation-Manual GB - Sharp
AL-2021/2041 Operation-Manual GB - Sharp
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Problem Cause and solution Page<br />
Unable to scan the<br />
image.<br />
Scanner transfer<br />
speed is slow.<br />
If scanning is not possible, shut down your computer,<br />
turn off the machine's power switch, and unplug the<br />
machine's power cord. Next, start your computer,<br />
restore power to the machine, and try scanning again.<br />
If scanning is still not possible, check the following<br />
items.<br />
Your application is not TWAIN/WIA compliant.<br />
→ If your application is not TWAIN/WIA compliant,<br />
scanning will not be possible. Make sure your<br />
application is TWAIN/WIA compliant.<br />
You have not selected the scanner driver of the<br />
machine in your application.<br />
→ Make sure that the machine's scanner driver is<br />
selected in your TWAIN/WIA-compliant application.<br />
You have not specified all scanning preferences<br />
appropriately.<br />
→ Scanning a large area at high resolution results in a<br />
large amount of data and extended scanning times.<br />
The scanning preferences should be set appropriately<br />
for type of original to be scanned, i.e., Text, Text/<br />
Graphics, Photograph.<br />
Your computer does not meet the system requirements<br />
for the USB 2.0 interface (Hi-Speed mode).<br />
→ See "HARDWARE AND SOFTWARE<br />
REQUIREMENTS" to configure your system as<br />
required for USB 2.0, and check if "Hi-Speed" is set.<br />
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