AL-2021/2041 Operation-Manual GB - Sharp
AL-2021/2041 Operation-Manual GB - Sharp
AL-2021/2041 Operation-Manual GB - Sharp
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9 TROUBLESHOOTING THE UNIT<br />
This chapter describes misfeed removal and troubleshooting.<br />
For problems with the printer function or the scanner function, see the Help file for<br />
the printer/scanner driver.<br />
MACHINE/COPYING PROBLEMS<br />
If any problem occurs, check the list below before contacting your authorised service<br />
representative.<br />
Problem Possible cause Solution Page<br />
Unit does not<br />
operate.<br />
Blank copies<br />
Copies are too<br />
dark or too light.<br />
Dust, dirt,<br />
smudges<br />
appear on<br />
copies.<br />
Unit plugged in?<br />
Plug the unit into a grounded<br />
outlet.<br />
Start<br />
Guide<br />
Power switch on? Turn the power switch on. 7<br />
Side cover closed<br />
securely?<br />
Front cover closed?<br />
Is the original placed face<br />
down on the document<br />
glass or face up in the<br />
SPF?<br />
Is original image too dark<br />
or too light?<br />
Is the unit in the<br />
automatic exposure<br />
mode?<br />
Is the unit in the photo<br />
exposure mode?<br />
Document glass or SPF<br />
dirty?<br />
Original smudged or<br />
blotchy?<br />
Gently close the side cover.<br />
Gently close the front cover and<br />
then close the side cover.<br />
Place the original face down on<br />
the document glass or face up in<br />
the SPF.<br />
Adjust the exposure manually.<br />
Start<br />
Guide<br />
Start<br />
Guide<br />
26, 27<br />
28<br />
Adjust the automatic exposure<br />
level. 29<br />
Cancel the photo exposure mode.<br />
Clean regularly.<br />
Use a clean original.<br />
Striped copies Is transfer charger clean? Clean the transfer charger. 72<br />
Paper misfeeds<br />
frequently.<br />
Non-standard paper<br />
used?<br />
Paper curled or damp?<br />
Pieces of paper inside<br />
unit?<br />
Paper guides in the paper<br />
tray not set properly?<br />
Too much paper in the<br />
paper tray or multi-bypass<br />
tray?<br />
Use standard paper. If using<br />
special papers, feed the paper<br />
through the multi-bypass tray.<br />
Store paper flat in the wrapper in a<br />
dry location.<br />
Remove all pieces of misfed<br />
paper.<br />
Set the guides properly depending<br />
on the paper size.<br />
28<br />
71<br />
–<br />
9<br />
–<br />
83<br />
10, 13<br />
Remove excessive paper from the<br />
tray. 10, 12<br />
9<br />
74
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