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<strong>live</strong> <strong>work</strong> <strong>play</strong> <strong>learn</strong><br />

<strong>live</strong><br />

<strong>work</strong><br />

<strong>play</strong><br />

<strong>learn</strong><br />

PROPOSED<br />

Annual Budget<br />

Fiscal Year 2012


The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong><br />

Annual Budget<br />

Fiscal Year 2012<br />

Recipient <strong>of</strong> the 2007 Malcolm Baldrige National Quality Award<br />

To be the nation’s premier community in which to <strong>live</strong>, <strong>work</strong>, and raise a family.<br />

<strong>City</strong> Attorney John Hearn, Commissioner Vince Boccard, Commissioner Larry Vignola, Mayor Roy Gold,<br />

Vice Mayor Claudette Bruck, Commissioner Tom Powers, <strong>City</strong> Manager Erdal Dönmez<br />

Erdal Dönmez, <strong>City</strong> Manager<br />

Susan Grant, Deputy <strong>City</strong> Manager<br />

Susan Hess, Interim Deputy <strong>City</strong> Manager<br />

Robert Goehrig, Budget and Strategic Planning Manager<br />

Rita Radziwon, Senior Financial Analyst<br />

Chelsea Stahl, Senior Financial Analyst<br />

Forrest Lehman, Senior Financial Analyst<br />

Liliana Alvarez, Senior Financial Analyst<br />

Sherri Toops, Grant Writer<br />

Linda Kuhlman, Budget Analyst<br />

Proposed<br />

September 12, 2011<br />

Cover design by Christine Parkinson Jahrsdoerfer


Table <strong>of</strong> Contents<br />

<strong>City</strong> Manager’s Letter .............................................................................................................................................................................iv<br />

Budget Highlights .................................................................................................................................................................................. 1<br />

Ad Valorem Taxes.................................................................................................................................................................................... 2<br />

Combined Budget Summary .................................................................................................................................................................. 3<br />

Summary <strong>of</strong> net budgeted revenues—Fiscal Year 2012 ...................................................................................................... 4<br />

Summary <strong>of</strong> net budgeted expenditures—Fiscal Year 2012 ............................................................................................... 5<br />

Staffing Changes .................................................................................................................................................................................... 6<br />

Capital Improvement Program ............................................................................................................................................................... 7<br />

Impact <strong>of</strong> CIP on Operating Budget ............................................................................................................................................. 10<br />

Operating Capital ........................................................................................................................................................................ 10<br />

Debt Service ................................................................................................................................................................................ 10<br />

Capital Improvement Summary by Fund..................................................................................................................................... 11<br />

CIP Budget by Funding Source—All Funds ................................................................................................................................. 12<br />

Performance Budget Overview ............................................................................................................................................................ 13<br />

Fiscal Year 2011 Initiative Update ......................................................................................................................................................... 16<br />

Fiscal Year 2012 Initiative Summary ..................................................................................................................................................... 25<br />

Measuring Results ................................................................................................................................................................................ 27<br />

Quarterly Performance Review ................................................................................................................................................... 27<br />

Key Intended Outcome Analysis and Current Initiative Update ................................................................................................... 27<br />

Supplier and Partner Performance Data ...................................................................................................................................... 28<br />

Sustainability Index .................................................................................................................................................................... 29<br />

Composite Index ......................................................................................................................................................................... 31<br />

Service and Operations Strategy .......................................................................................................................................................... 34<br />

Customer-Involved Government ................................................................................................................................................. 35<br />

50th Anniversary Planning ................................................................................................................................................ 35<br />

Street Lighting Improvements ........................................................................................................................................... 36<br />

Park VIPs (Volunteers in Parks) .......................................................................................................................................... 36<br />

Closed Captioning <strong>City</strong> TV .................................................................................................................................................. 36<br />

Web-Based Crime Reporting ............................................................................................................................................. 36<br />

<strong>City</strong> Hall Security Improvements ........................................................................................................................................ 37<br />

<strong>City</strong> Marketing Plan ........................................................................................................................................................... 37<br />

Neighborhood and Environmental Sustainability ....................................................................................................................... 39<br />

Park Improvement Master Plan ......................................................................................................................................... 39<br />

Water Saving Devices......................................................................................................................................................... 39<br />

Fats, Oils, and Grease (FOG) Regulation Program ............................................................................................................... 40<br />

Community Pride Phase III ................................................................................................................................................ 40<br />

Code Enforcement Process Improvement ........................................................................................................................... 41<br />

FPL Transformer Screening Feasibility Study .................................................................................................................... 41<br />

Neighborhood Stabilization Program (NSP3) ..................................................................................................................... 41<br />

Neighborhood Preservation Program Enhancement .......................................................................................................... 41<br />

Mullins Park Revitalization ............................................................................................................................................... 42<br />

Playground Equipment Replacement Program .................................................................................................................. 42<br />

Inflow and Infiltration Program ......................................................................................................................................... 43<br />

Nuisance Abatement Board ............................................................................................................................................... 43<br />

ii<br />

Fiscal Year 2012 Annual Budget


Financial Health and Economic Development ............................................................................................................................. 46<br />

Internal Auditor ................................................................................................................................................................. 46<br />

Business Development ...................................................................................................................................................... 46<br />

Commercial Facade Program ............................................................................................................................................. 47<br />

Fire Department Accreditation Process Phase I .................................................................................................................. 47<br />

Traffic, Mobility and Connectivity................................................................................................................................................ 49<br />

Bike Path and Walkway Inventory and Master Plan ........................................................................................................... 49<br />

Downtown Pathways Phase II ............................................................................................................................................ 49<br />

Northwest Broward Consortium for Planning Transportation Improvements .................................................................... 50<br />

Westview Turn Lane ........................................................................................................................................................... 50<br />

Youth Development and Family Values ....................................................................................................................................... 53<br />

Holiday Fun Run ................................................................................................................................................................ 53<br />

Mentoring Leadership Program ......................................................................................................................................... 53<br />

Sports Events and Venues Promotion................................................................................................................................. 53<br />

Strength in Diversity ................................................................................................................................................................... 56<br />

Visioning Summit Update .................................................................................................................................................. 56<br />

Rename 29th Street “Avenue <strong>of</strong> the Arts” ........................................................................................................................... 56<br />

Excellence in Education ............................................................................................................................................................... 59<br />

Cambridge Advanced Program at <strong>Coral</strong> <strong>Springs</strong> Charter School ......................................................................................... 59<br />

Department Performance Levels .......................................................................................................................................................... 62<br />

Understanding Departmental Performance Budgets .................................................................................................................. 62<br />

<strong>City</strong> Commission ................................................................................................................................................................ 64<br />

<strong>City</strong> Manager’s Office ......................................................................................................................................................... 66<br />

Human Resources .............................................................................................................................................................. 70<br />

Financial Services .............................................................................................................................................................. 74<br />

Information Services.......................................................................................................................................................... 78<br />

<strong>City</strong> Attorney ..................................................................................................................................................................... 81<br />

Development Services ....................................................................................................................................................... 83<br />

Police ................................................................................................................................................................................. 88<br />

Fire/EMS ............................................................................................................................................................................ 92<br />

Public Works ...................................................................................................................................................................... 96<br />

Economic Development ................................................................................................................................................... 101<br />

Sportsplex/Tennis ............................................................................................................................................................ 103<br />

Parks and Recreation ....................................................................................................................................................... 106<br />

Aquatics ........................................................................................................................................................................... 110<br />

<strong>Coral</strong> <strong>Springs</strong> Center for the Arts ...................................................................................................................................... 113<br />

<strong>Coral</strong> <strong>Springs</strong> Charter School ............................................................................................................................................ 115<br />

Department Impact <strong>of</strong> Key Intended Outcomes for Fiscal Years 2012 • 2013 ................................................................... 117<br />

Fund Summaries ................................................................................................................................................................................ 118<br />

General Fund Summary ................................................................................................................................................... 118<br />

Fire Fund Summary ......................................................................................................................................................... 121<br />

Water and Sewer Fund Summary .................................................................................................................................... 122<br />

Health Fund Summary ..................................................................................................................................................... 123<br />

General Insurance Fund Summary ................................................................................................................................... 123<br />

<strong>Coral</strong> <strong>Springs</strong> Charter School Fund Summary ................................................................................................................... 124<br />

Public Art Fund Summary ................................................................................................................................................ 124<br />

Debt Service Fund Summary ........................................................................................................................................... 125<br />

Pension Fund Summary ................................................................................................................................................... 126<br />

Equipment Services Fund Summary ................................................................................................................................ 126<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

iii


<strong>City</strong> Manager’s Letter<br />

I am pleased to present to you the proposed budget for Fiscal Year 2012, which is the first budget supporting the new 2012-2013 Strategic<br />

Plan. This budget outlines numerous efforts and initiatives that will help position the <strong>City</strong> to meet our community’s needs despite<br />

pressing economic challenges.<br />

These financial pressures are the result <strong>of</strong> global, national, and local factors, with numerous variables specific to South Florida impacting<br />

our <strong>City</strong>. For example, in September <strong>of</strong> 2007, there were 859 <strong>Coral</strong> <strong>Springs</strong> homes in some stage <strong>of</strong> the foreclosure process; in March 2010<br />

that number peaked at 4,542 residences. The entire State continues to grapple with high unemployment, with the jobless rate at 9.0% in<br />

Broward County. The <strong>City</strong>’s population is no longer growing at historic rates, which was a driving force behind property tax and sales tax<br />

revenues used to pay for <strong>City</strong> services. In addition to a declining property tax base, in recent years the <strong>City</strong> has struggled with the impact<br />

<strong>of</strong> inflation on its purchasing power and a regional CPI significantly higher than the national CPI.<br />

With that said, despite the media’s steady drumbeat <strong>of</strong> dire economic predictions, there is good news on the horizon. For example, in our<br />

community, efforts to mitigate foreclosures have helped cut the total number <strong>of</strong> residences in some stage <strong>of</strong> the process to 3,082 as <strong>of</strong><br />

June 2011. The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>’ unemployment rate has fallen to 7.9%, well below the State <strong>of</strong> Florida’s rate <strong>of</strong> 10.5% as <strong>of</strong> May 2011.<br />

And, in a positive comparison to surrounding communities in Broward County, the <strong>City</strong> saw only a 0.9% decline in taxable values over the<br />

past year.<br />

Meeting our Community’s Service Needs<br />

Even more importantly, despite<br />

all the economic turmoil, the <strong>City</strong><br />

has maintained consistent service<br />

levels throughout our community.<br />

Our residents agree that we are<br />

succeeding. Our most recent<br />

residential survey conducted in early<br />

2011 indicates that the <strong>City</strong> <strong>of</strong> <strong>Coral</strong><br />

<strong>Springs</strong> is setting the standard with<br />

regard to the overall quality <strong>of</strong> <strong>City</strong><br />

services.<br />

The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> rated at or<br />

above the U.S. and Florida averages<br />

in all 47 areas that were assessed<br />

on the survey. Seventy-nine percent<br />

(79%) <strong>of</strong> the residents surveyed in the<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> were satisfied<br />

(ratings <strong>of</strong> 4 or 5 on a 5-point scale)<br />

with the overall quality <strong>of</strong> <strong>City</strong> services<br />

compared to a national average <strong>of</strong> just<br />

56% and a Florida average <strong>of</strong> 60%.<br />

Resident satisfaction with <strong>City</strong> services<br />

With the Exception <strong>of</strong> the Code Enforcement Division Services,<br />

Fewer than 15% <strong>of</strong> those Surveyed Were Dissatisfied with Any <strong>of</strong> the Major <strong>City</strong> Services That Were Rated<br />

Source: ETC Institute, 2011 Resident Satisfaction Survey<br />

iv<br />

Fiscal Year 2012 Annual Budget


Going forward, we will continue to de<strong>live</strong>r for our community, and the following Business Plan provides a sound blueprint for focusing on<br />

the four key areas our residents have told us are most important:<br />

• Community aesthetics<br />

• Public safety<br />

• Educational excellence<br />

• Local business vitality<br />

Impact <strong>of</strong> Adopting the Rolled-Back Rate for 2012<br />

To be able to pursue those focus areas responsibly and meet our residents’ most important needs, I am recommending the adoption <strong>of</strong><br />

the rolled-back rate in Fiscal Year 2012. Although the property tax rate will increase by less than 1% from $4.3559 mills to $4.3939 mills,<br />

the rolled-back rate will actually generate $350,000 less revenue in Fiscal Year 2012 than it did the year before. However, the average<br />

long-time homesteaded single-family homeowner will pay just $19.59 in additional property taxes to the <strong>City</strong> as a result <strong>of</strong> the new tax<br />

rate. The non-homesteaded condominium owner, on the other hand, will pay $19.98 less in property taxes.<br />

To balance the impact to our residents, the <strong>City</strong> is also doing all it can to keep expenses in check. For example, during the coming year<br />

negotiations with the <strong>City</strong>’s union partners concerning police pension reform will continue. In addition, the <strong>City</strong>’s <strong>work</strong>force will decrease<br />

next year due to attrition and restructuring, which will generate salary savings. The <strong>City</strong> will also use $1.25 million in undesignated Debt<br />

Service Fund balance to pay the annual debt service on four revenue bonds. Finally, the <strong>City</strong> will attract new businesses and residents by<br />

allocating $3.5 million in undesignated fund balances to apply toward fighting crime, grime, and decline. Finally, subject to negotiations,<br />

we will <strong>of</strong>fer employees a one-time four percent performance bonus, rather than a salary increase. This structural change in the<br />

employee compensation system will help to <strong>of</strong>fset the use <strong>of</strong> one-time reserves by ensuring future expenditures are reduced by a like<br />

amount.<br />

Impact on a typical single-family homeowner<br />

FY 2011 FY 2012 Difference<br />

Operating Millage $682.87 $702.46 $19.59<br />

Debt Service Millage $27.64 $46.60 $18.96<br />

Total <strong>City</strong> Millage $710.51 $749.06 $38.55<br />

Fire Assessment Fee $114.84 $128.77 $13.93<br />

Solid Waste Assessment $250.20 $233.64 ($16.56)<br />

Total <strong>City</strong> Taxes and Fees $1,075.55 $1,111.47 $35.92<br />

(with a Save Our Homes value <strong>of</strong> $209,872)<br />

Impact on a typical non-homesteaded condo owner<br />

FY 2011 FY 2012 Difference<br />

Operating Millage $233.52 $213.54 ($19.98)<br />

Debt Service Millage $9.45 $14.17 $4.72<br />

Total <strong>City</strong> Millage $242.97 $227.71 ($15.26)<br />

Fire Assessment Fee $138.55 $143.94 $5.39<br />

Solid Waste Assessment $250.20 $233.64 ($16.56)<br />

Total <strong>City</strong> Taxes and Fees $631.72 $605.29 ($26.43)<br />

(with a market value <strong>of</strong> $48,600)<br />

Key Initiatives for the Coming Year<br />

While the Business Plan includes economic data as well as the <strong>City</strong>’s budget process and methodology, most essentially it includes staff’s<br />

proposals for initiatives geared toward addressing our residents’ needs and enhancing our community’s look, feel and overall appeal.<br />

Most <strong>of</strong> the initiatives fall within our four key focus areas and will serve as the guiding force behind the <strong>City</strong>’s Fiscal Year 2012 activities.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

v


Highlights <strong>of</strong> the 33 new initiatives, as well as 29 ongoing initiatives, contained within the Business Plan include:<br />

To encourage business development and redevelopment, we will continue the successful CSBizAssist, Buy <strong>Coral</strong> <strong>Springs</strong> Campaign,<br />

commercial façade grants, and street indexing sign initiatives. The <strong>City</strong> will also <strong>work</strong> closely with the Economic Development<br />

Foundation, Community Redevelopment Agency, Chamber <strong>of</strong> Commerce, and the Retail Coalition to diversify the tax base and absorb<br />

vacant commercial space. Additionally, the <strong>City</strong> will fully fund economic development activity because we recognize its importance to the<br />

long-term viability <strong>of</strong> our community.<br />

We will continue to support educational excellence by fostering our alliance with Broward College and ensuring the Charter School<br />

remains highly rated.<br />

We will address the aesthetic appeal <strong>of</strong> our neighborhoods under the “Community Pride” umbrella. This initiative will enhance the<br />

appearance <strong>of</strong> our medians, rights-<strong>of</strong>-way and public buildings and will also invest heavily in our parks. Enhancing the <strong>City</strong>’s tree canopy<br />

will continue this year with fertilizing and tree trimming, as well as with planting more trees throughout the parks and around public<br />

buildings. We will enhance the efficiency and effectiveness <strong>of</strong> the code enforcement process by automating a number <strong>of</strong> outdated and<br />

manual systems.<br />

We will focus on revitalizing key elements <strong>of</strong> our community’s infrastructure, in part by utilizing proceeds from the low-interest Economic<br />

Recovery Zone Redevelopment Bond. Projects include improving the appearance, safety, and ease <strong>of</strong> movement in Mullins Park, and also<br />

replacing and/or renovating the tackle football, flag football and soccer buildings. Construction <strong>of</strong> the new Fire Station 71 will begin in<br />

early 2012. Additionally, infrastructure improvements slated as part <strong>of</strong> the Downtown Development plan—including burying power<br />

lines, installing turn lanes, erecting mast arms, and installing sidewalks—will also begin. Once these infrastructure improvements are<br />

completed, Downtown <strong>Coral</strong> <strong>Springs</strong> will become more economically viable for investors as the economy begins to improve.<br />

Maintaining a safe community will remain a top priority. Not only will the high-visibility “Make a Call, Make a Difference” campaign<br />

continue, but we will make every effort to involve concerned citizens in the safety <strong>of</strong> their neighborhoods by creating web-based<br />

reporting mechanisms. An initiative to improve streetlights will enhance neighborhood safety.<br />

Finally, we will continue to develop innovative methods to make participation in local government possible for all residents. We will<br />

provide closed captioning to make <strong>City</strong> TV programming accessible to the hearing impaired. In addition, our Code Ranger program will<br />

continue and we will expand our park volunteer program to include citizens who will receive special training to enable them prevent<br />

injuries by identifying unsafe equipment.<br />

Honoring our Partnership<br />

We know that maintaining our premier community requires a joint effort and strong partnership between the <strong>City</strong> and our residents<br />

and businesses. While the following Business Plan is our “community contract” for the coming fiscal year, we consider it the means to an<br />

ongoing dialogue with our residents and we <strong>of</strong>fer numerous channels for feedback and suggestions.<br />

We also know that it is our employees who make all <strong>of</strong> these accomplishments possible, and we would not have emerged from the recent<br />

recession were it not for the extraordinary efforts <strong>of</strong> our dedicated and creative <strong>work</strong> force. I thank them and express the deepest debt <strong>of</strong><br />

gratitude for their loyalty and ingenuity.<br />

On their behalf, we all look forward to a productive and successful 2012 as we continue to forge the best path for our Community <strong>of</strong><br />

Excellence.<br />

Erdal Dönmez<br />

<strong>City</strong> Manager<br />

vi<br />

Fiscal Year 2012 Annual Budget


Budget Highlights<br />

Introduction<br />

The Fiscal Year 2012 Annual Budget, which<br />

will be adopted on September 20, 2011, is a<br />

numerical reflection <strong>of</strong> the Fiscal Year 2012<br />

Business Plan. By allocating our resources<br />

through a balanced combination <strong>of</strong> strategic<br />

alignment with the Commission’s seven<br />

priorities and departmental performance<br />

indicators, we believe this budget will<br />

successfully meet the challenges we have<br />

before us and set the stage for our continued<br />

success in the future.<br />

Budget in Brief<br />

The proposed operating net budget for Fiscal<br />

Year 2012 for all funds totals $152,152,898.<br />

This represents an increase <strong>of</strong> $8,047,466<br />

or 5.6% more than the Fiscal Year 2011<br />

net budget. The Fiscal Year 2012 budget<br />

is balanced, prudent and responsive to<br />

community needs as identified in the Fiscal<br />

Years 2012 - 2013 Strategic Plan.<br />

Some features <strong>of</strong> the Fiscal Year 2012 budget<br />

that deserve special attention are:<br />

• The rolled-back rate for Fiscal Year 2012<br />

will be $4.3939, an increase <strong>of</strong> $0.0380 or<br />

0.9% over the current rate.<br />

• The voter-approved debt service millage<br />

rate will increase from $0.1763 to $0.2915 or<br />

$18.96 per typical single-family home.<br />

• The combined general operating and debt<br />

service millage rate is $4.6854 per $1,000<br />

<strong>of</strong> assessed value, an increase <strong>of</strong> $0.1532 or<br />

3.4%.<br />

• An increase <strong>of</strong> $13.93 or 12.1% per single<br />

family residence for Fire Special Assessment<br />

fees.<br />

• A Water and Sewer fee increase <strong>of</strong><br />

approximately $1.74 per month for an<br />

average single family residence.<br />

• Solid Waste Special Assessment will<br />

decrease $16.56 for a single family<br />

residence.<br />

• General Fund debt service for franchise and<br />

capital revenue bonds, as a percentage <strong>of</strong><br />

total budget, will equal 2.4% in Fiscal Year<br />

2012 as compared to 3.4% in the current<br />

year, well within its General Fund debt<br />

service policy limitation <strong>of</strong> 12.5% <strong>of</strong> total<br />

General Fund expenditures.<br />

• With a General Obligation bond<br />

indebtedness <strong>of</strong> 0.27% <strong>of</strong> total taxable<br />

assessed value, the <strong>City</strong> is well below its debt<br />

policy limit <strong>of</strong> 5%.<br />

Personal Services<br />

• Total proposed full-time positions in all<br />

funds for Fiscal Year 2012 is 754 (excludes<br />

the Fire/EMS services contract staff).<br />

• Added five full-time positions in General<br />

Fund Parks divisions to support the<br />

Community Pride initiative and eliminated<br />

one Public Works Superintendent (net four<br />

new positions added in General Fund).<br />

Capital Improvements<br />

• The <strong>City</strong> will invest $26,951,988 in Fiscal<br />

Year 2012 to address its capital needs.<br />

These changes reflect our continued emphasis<br />

on helping our customers - businesses,<br />

residents, and employees - weather the difficult<br />

economic times that lay ahead.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

1


Ad Valorem Taxes<br />

Tax rate Fiscal Year 2012<br />

General Operating Millage $4.3939<br />

Debt Service Millage $0.2915<br />

Combined <strong>City</strong> Millage Rate $4.6854<br />

The proposed operating millage<br />

rate will increase from $4.3559 to<br />

$4.3939 or 0.9% in Fiscal Year 2012.<br />

This proposed property tax rate will<br />

generate approximately $351,000<br />

less than last year. A 13% decrease in<br />

Fiscal Year 2008 was in response to<br />

property tax legislation.<br />

Operating millage rate<br />

$8.0000<br />

$7.0000<br />

$6.0000<br />

$5.0000<br />

$3.8715 $3.8715 $3.8715 $3.8715 $3.8715 $3.8715<br />

$4.3559 $4.3939<br />

$4.0000<br />

$3.8866<br />

$3.3651<br />

$3.3651<br />

$3.0000<br />

$2.0000<br />

$1.0000<br />

$0.0000<br />

FY 2002 FY 2003 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011 FY 2012<br />

Voter-approved debt service millage rate<br />

$1.0000<br />

$0.8000<br />

$0.6000<br />

$0.4000<br />

$0.2000<br />

$0.6191<br />

$0.5228<br />

$0.4131<br />

$0.3924<br />

$0.2510<br />

$0.2134<br />

$0.1774<br />

$0.1763<br />

$0.1763<br />

$0.1763<br />

$0.2915<br />

The debt millage rate will increase from<br />

$0.1763 to $0.2915 or 65.3% in Fiscal Year<br />

2012. This debt millage rate will refl ect<br />

the actual debt service approved by voter<br />

referendum. In prior years, fund balance<br />

was used to subsidize the annual debt<br />

service payment.<br />

$0.0000<br />

FY 2002 FY 2003 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011 FY 2012<br />

Operating millage rate comparison Fiscal Year 2012<br />

When comparing Broward County cities<br />

with populations greater than 55,000,<br />

<strong>Coral</strong> <strong>Springs</strong>’ operating millage<br />

rate is one <strong>of</strong> the lowest <strong>of</strong> the 11<br />

municipalities.<br />

$8.0000<br />

$7.0000<br />

$6.0000<br />

$5.0000<br />

$4.0000<br />

$7.4479<br />

$6.6850<br />

$6.4654<br />

$6.0543<br />

$5.6368<br />

$5.1865<br />

$4.8122<br />

$4.7027<br />

<strong>Coral</strong> <strong>Springs</strong><br />

$4.6642<br />

$4.3939 $4.1193<br />

$3.0000<br />

$2.0000<br />

$1.0000<br />

$0.0000<br />

Hollywood<br />

Tamarac<br />

Miramar<br />

Sunrise<br />

Pembroke Pines<br />

Deerfield Beach<br />

Davie<br />

Pompano Beach<br />

Plantation<br />

<strong>Coral</strong> <strong>Springs</strong><br />

Ft. Lauderdale<br />

2 Fiscal Year 2012 Annual Budget


Combined Budget Summary<br />

Appropriated Funds Budget—Fiscal Year 2012<br />

TRIM - RBR - $4.3939<br />

Debt Capital Public Water and Charter FY 2012<br />

General Service Projects Art Sewer Fire School Total<br />

Fund Fund Fund Fund Fund Fund Fund Budget<br />

CASH BALANCE<br />

BROUGHT FORWARD $3,550,000 $1,250,000 $1,912,863 $0 $2,208,000 $0 $1,261,488 $10,182,351<br />

Revenues By Type:<br />

Taxes: Millage Per $1,000<br />

Ad Valorem Taxes $4.3939 30,899,061 30,899,061<br />

Ad Valorem Taxes $0.2915 (VOTED DEBT) 2,049,905 2,049,905<br />

Solid Waste Assessment 1,438,000 1,438,000<br />

Fire Fund Special Assessment 9,121,906 9,121,906<br />

Sales and Use Taxes 7,102,540 7,102,540<br />

Franchise Fees 9,071,035 9,071,035<br />

Utility Service Taxes 9,687,936 9,687,936<br />

Licenses and Permits 4,143,966 4,143,966<br />

Intergovernmental Revenue 12,439,194 5,136,218 10,641,772 28,217,184<br />

Charges for Services 11,674,806 18,725,212 2,155,891 32,555,909<br />

Fines and Forfeitures 1,863,225 78,300 53,000 1,994,525<br />

Miscellaneous Revenues 3,991,589 6,049 1,000,000 80,400 77,000 5,155,038<br />

Other Financing Sources 2,111,959 2,579,936 5,266,769 76,500 25,938 10,061,102<br />

Total Revenues and<br />

Other Financing Sources 94,423,311 4,635,890 6,345,069 76,500 18,805,612 16,569,953 10,641,772 151,498,107<br />

Grand Total Revenues and Balances $97,973,311 $5,885,890 $8,257,932 $76,500 $21,013,612 $16,569,953 $11,903,260 $161,680,458<br />

Expenditures By Type:<br />

General Governmental Services $12,415,922 $12,415,922<br />

Education 566,610 11,903,260 12,469,870<br />

Public Safety 57,339,490 14,235,876 71,575,366<br />

Physical Environment 6,727,625 14,317,778 21,045,403<br />

Economic Environment 271,000 271,000<br />

Culture and Recreation 13,948,688 76,500 14,025,188<br />

Debt Service 2,347,076 5,885,890 2,953,975 232,860 11,419,801<br />

Capital Improvement Program (Excluding Opeating CIP) 0 8,257,932 8,257,932<br />

Other Financing Sources (Uses) 4,627,900 3,470,859 2,101,217 10,199,976<br />

Total Expenditures and<br />

Other Financing Uses 97,973,311 5,885,890 8,257,932 76,500 21,013,612 16,569,953 11,903,260 161,680,458<br />

Reserves 0 0 0 0 0 0 0 0<br />

Total Appropriated Expenditures and<br />

Reserves $97,973,311 $5,885,890 $8,257,932 $76,500 $21,013,612 $16,569,953 $11,903,260 $161,680,458<br />

Note: Revenues (sources) and Expenses (uses) for Equipment Services, Health, and General Insurance funds are<br />

incorporated within all other appropriated funds included in this summary and thus, not listed separately.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

3


Summary <strong>of</strong> net budgeted revenues— Fiscal Year 2012<br />

FY 2011 Percent FY 2012 Percent<br />

Adopted <strong>of</strong> Proposed <strong>of</strong> Dollar Percent<br />

Net Budget Total Net Budget Total Change Change<br />

General Fund $90,553,689 62.8% $93,317,942 61.3% $2,764,253 3.1%<br />

Fire Fund 15,084,331 10.5% 15,515,483 10.2% 431,152 2.9%<br />

Water and Sewer Fund 17,863,663 12.4% 21,013,612 13.8% 3,149,949 17.6%<br />

Health and General Insurance Funds 1,357,011 0.9% 1,245,000 0.8% (112,011) -8.3%<br />

C. S. Charter School Fund 12,018,653 8.3% 11,903,260 7.8% (115,393) -1.0%<br />

C. S. Center for the Arts Fund 202,230 0.1% 0 0.0% (202,230) -100.0%<br />

Conference Center Fund 150,000 0.1% 0 0.0% (150,000) -100.0%<br />

Public Art Fund 100,500 0.1% 76,500 0.1% (24,000) -23.9%<br />

Equipment Services Fund 4,733,900 3.3% 5,775,147 3.8% 1,041,247 22.0%<br />

Debt Service Fund 2,041,455 1.4% 3,305,954 2.2% 1,264,499 61.9%<br />

Total $144,105,432 100.0% $152,152,898 100.0% $8,047,466 5.6%<br />

Note: The total net budgeted revenues and expenditures/expenses are equal. However, the total by fund for revenue and expenditure/expenses are different because <strong>of</strong><br />

the interfund transfers.<br />

Fiscal Year 2012 Net Budget—All Funds—Revenues<br />

$152,152,898<br />

Equipment Serv ices Fund<br />

3.8%<br />

Water and Sew er Fund<br />

13.8%<br />

Charter School Fund<br />

7.8%<br />

Other<br />

0.9%<br />

Fire Fund<br />

10.2%<br />

General Fund<br />

61.3%<br />

Debt Serv ice Fund<br />

2.2%<br />

4 Fiscal Year 2012 Annual Budget


Summary <strong>of</strong> net budgeted expenditures— Fiscal Year 2012<br />

FY 2011 Percent FY 2012 Percent<br />

Adopted <strong>of</strong> Proposed <strong>of</strong> Dollar Percent<br />

Net Budget Total Net Budget Total Change Change<br />

General Fund $62,490,629 51.6% $64,888,412 42.6% $2,397,783 3.8%<br />

Fire Fund 10,584,454 6.0% 10,852,069 7.1% 267,615 2.5%<br />

Water and Sewer Fund 14,682,307 9.5% 17,626,865 11.6% 2,944,558 20.1%<br />

Health and General Insurance Funds 13,754,701 8.7% 15,120,020 9.9% 1,365,319 9.9%<br />

C.S. Charter School Fund 10,598,653 7.4% 10,483,260 6.9% (115,393) -1.1%<br />

C.S. Center for the Arts Fund 597,230 0.6% 0 0.0% (597,230) -100.0%<br />

Conference Center Fund 150,000 0.4% 0 0.0% (150,000) -100.0%<br />

Public Art Fund 100,500 0.1% 76,500 0.1% (24,000) -23.9%<br />

Equipment Services Fund 9,578,098 5.3% 10,794,794 7.1% 1,216,696 12.7%<br />

Pension Fund 16,091,487 5.6% 16,425,088 10.8% 333,601 2.1%<br />

Debt Service Fund 5,477,373 4.8% 5,885,890 3.9% 408,517 7.5%<br />

Total $144,105,432 100.0% $152,152,898 100.0% $8,047,466 5.6%<br />

Note: The total net budgeted revenues and expenditures/expenses are equal. However, the total by fund for revenue and expenditure/expenses are different because <strong>of</strong><br />

interfund transfers.<br />

Fiscal Year 2012 Net Budget—All Funds—Expenditures<br />

$152,152,898<br />

Insurance Funds<br />

9.9%<br />

Pension Fund<br />

10.8%<br />

Debt Serv ice Fund<br />

and Public Art Fund<br />

4.0%<br />

Charter School Fund<br />

6.9%<br />

General Fund<br />

42.6%<br />

Fire Fund<br />

7.1%<br />

Water and Sew er Fund<br />

11.6%<br />

Equipment Serv ices Fund<br />

7.1%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

5


Staffing Changes<br />

Positions added/deleted in Fiscal Year 2012<br />

General Fund:<br />

Additions:<br />

Arborist 1<br />

Parks Technician 1<br />

Parks Coordinator 1<br />

Maintenance Workers 2<br />

Sub-Total 5<br />

Deletions:<br />

Facilities Superintendent* -1<br />

Net New Positions 4<br />

*Utilities Engineer position combined with Facilities Superintendent and split 50/50 with General Fund and Water & Sewer Fund.<br />

Streets Technician position split 50/50 with General Fund and Water & Sewer Fund.<br />

Net full-time position changes per fiscal year<br />

50<br />

40<br />

44<br />

40<br />

29<br />

30<br />

Excludes Fire Staff for<br />

<strong>City</strong> <strong>of</strong> Parkland, Florida<br />

20<br />

12<br />

14<br />

17<br />

13<br />

16<br />

15<br />

10<br />

8<br />

5<br />

7<br />

4<br />

0<br />

-10<br />

-20<br />

-13<br />

-11<br />

-8<br />

-2<br />

FY 1996<br />

FY 1997<br />

FY 1998<br />

FY 1999<br />

FY 2000<br />

FY 2001<br />

FY 2002<br />

FY 2003<br />

FY 2004<br />

FY 2005<br />

FY 2006<br />

FY 2007<br />

FY 2008<br />

FY 2009<br />

FY 2010<br />

FY 2011<br />

FY 2012<br />

Note: Chart shows five positions were added to Parks and Recreation in Fiscal Year 2012 and one vacant position eliminated in<br />

Public Works—net change <strong>of</strong> four positions in the General Fund. From Fiscal Years 2008 through 2011, 34 full-time positions were<br />

deleted primarily due to the elimination <strong>of</strong> vacant positions, while other positions eliminated through attrition, in response to tax<br />

reform and the economic recession. In Fiscal Year 2007, 11 public safety positions were added. In Fiscal Year 2003, public safety<br />

employees were added as a result <strong>of</strong> September 11th national tragedy. Paid firefighters were added in Fiscal Year 2001, and EMS<br />

startup began in Fiscal Year 1996.<br />

6<br />

Fiscal Year 2012 Annual Budget


Capital Improvement Program<br />

The Capital Improvement Program (CIP) is an economical<br />

and responsible financial plan to ensure quality public<br />

services today and in the future. The CIP is a separate<br />

budgeting process within the annual operating budget.<br />

Collectively, the CIP and the Five-Year Forecast serve as<br />

a road map to intelligently plan for the <strong>City</strong>’s future.<br />

The capital expenditure for Fiscal Year 2012 is<br />

programmed at $26,951,988. This total breaks down as<br />

follows:<br />

Capital expenditure Fiscal Years 2012-2017—$112,570,123<br />

Other<br />

C harter School<br />

1.8%<br />

Equipment Serv ices<br />

Fund 1.6%<br />

Fund 20.1%<br />

Fire Fund<br />

1.1%<br />

Water and Sewer Fund $14,954,500<br />

*General Fund $8,357,932<br />

Equipment Services Fund $2,210,651<br />

Charter School Fund $574,215<br />

Fire Fund $252,079<br />

Tree Trust Fund $526,111<br />

Public Art Fund $76,500<br />

Water and Sew er<br />

Fund 27.8%<br />

General Fund<br />

47.6%<br />

*Includes capital projects for the Center for the Arts and Conference Center.<br />

The CIP procedure is used to plan, budget, and finance the<br />

purchase and/or construction <strong>of</strong> large capital infrastructure,<br />

facilities, equipment, and other fixed assets. The <strong>City</strong> uses<br />

this process to ensure these expensive, long-<strong>live</strong>d projects<br />

are aligned with its strategic direction and that the money is<br />

well-spent. The capital item to be undertaken or purchased,<br />

the year in which it will be started, the anticipated capital<br />

outlay each year, the estimated impact on the operating<br />

budget, and the method <strong>of</strong> financing the project are all listed<br />

in the CIP summaries that follow this description.<br />

The six-year Capital Improvement Program includes Fiscal<br />

Year 2012 budget and expenditure projections for the next<br />

five years. The total capital request for Fiscal Years 2012<br />

through Fiscal Year 2017 is $112,570,123.<br />

Capital expenditure Fiscal Year 2012—$26,951,988<br />

General Fund<br />

31.0%<br />

Equipment Serv ices<br />

Fund 8.2%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

Other<br />

2.2%<br />

C harter School<br />

Fund 2.1%<br />

Fire Fund<br />

1.0%<br />

Water and Sew er<br />

Fund 55.5%<br />

CIP Selection Process<br />

The Capital Improvement Program provides detailed<br />

information for all CIP projects with capital outlays<br />

greater than $5,000 that the <strong>City</strong> plans to construct,<br />

improve or purchase during Fiscal Years 2012 through<br />

2017. Each department submitting a capital acquisition<br />

request completes a Project Description Form. The<br />

request includes the following information: project<br />

title, department/division, linkage to strategic priority,<br />

additional operating cost, additional revenue or income,<br />

contingencies, project description, update, alternatives,<br />

impact on other departments, and a justification.<br />

The CIP is updated annually to make adjustments for<br />

changing capital needs, changes in availability and cost<br />

<strong>of</strong> funds, and to add a year <strong>of</strong> programming to replace<br />

the year just completed. The CIP process begins in early<br />

January with a review <strong>of</strong> the process to determine if<br />

there are any changes that will make the process more<br />

user-friendly, efficient, or effective. Next, departments<br />

conduct a fixed assets inventory including an inventory<br />

<strong>of</strong> vehicles, computers, and printers.<br />

One <strong>of</strong> the key improvements to the process has been to<br />

link the Capital Improvement Program to the Strategic<br />

Plan. In the spring, capital requirements flowing from the<br />

adopted Strategic Plan and Business Plan are identified.<br />

Each project recommended for inclusion in the Fiscal<br />

Year 2012 capital budget is linked to the Strategic Plan as<br />

it relates to the <strong>City</strong> Commission’s seven priorities. The<br />

CIP also takes into consideration department needs, the<br />

Comprehensive Plan Capital Improvement element, and<br />

the Water and Wastewater 2007 Master Plan Update.<br />

7


The following policy guidelines are used to define a<br />

capital expenditure and steer the management <strong>of</strong> the<br />

process:<br />

• A capital expenditure is defined as a major<br />

construction, expansion, purchase, or major<br />

repair/replacement <strong>of</strong> buildings, utility systems,<br />

streets, or other physical structure or propety<br />

which has an estimated total cost <strong>of</strong> $5,000 or<br />

more and generally has an expected life <strong>of</strong> at least<br />

five years.<br />

• Capital items under $5,000 are generally included<br />

in the various Fiscal Year 2012 funds’ operating<br />

budgets.<br />

• Capital improvements are programmed and<br />

scheduled based on the <strong>City</strong>’s projected financial<br />

ability to purchase and maintain the capital project. All<br />

projects are prioritized and ranked based on criteria<br />

including the strength <strong>of</strong> the linkage between the capital<br />

expenditure and the <strong>City</strong>’s strategic priorities.<br />

• General Fund debt service expenditures will not exceed<br />

12.5% <strong>of</strong> the total annual General Fund budget.<br />

• Voter-approved general obligation debt will not exceed<br />

5.0% <strong>of</strong> the <strong>City</strong>’s total taxable assessed valuation.<br />

CIP Project Categories: Capital projects are divided into<br />

one <strong>of</strong> three primary categories:<br />

Capital improvement projects: The purchase, replacement,<br />

maintenance, and repair <strong>of</strong> infrastructure and fixed<br />

assets is budgeted and accomplished through the Capital<br />

Improvement Program<br />

Fleet replacement: The entire inventory <strong>of</strong> vehicles and<br />

equipment is evaluated annually in order to prioritize<br />

replacement and repairs needed in the upcoming year,<br />

based on age, condition, maintenance cost, and expected<br />

life <strong>of</strong> each equipment.<br />

The Equipment Services Fund provides for the purchase,<br />

replacement, and maintenance <strong>of</strong> the <strong>City</strong>’s fleet and other<br />

large equipment (such as generators or tillers). This is an<br />

internal service fund in which departments are charged for<br />

the usage or depreciation <strong>of</strong> the equipment. This recurring<br />

source <strong>of</strong> money makes the fund self-sufficient. Existing<br />

assets are replaced on a life cycle replacement schedule.<br />

New equipment can be added through a new initiative if it<br />

can be shown to support the Strategic Plan.<br />

The table above shows the annual replacement cost <strong>of</strong> the<br />

<strong>City</strong>’s fleet inventory with the corresponding contributions<br />

required to make “pay-as-you-go” fleet purchases, thereby<br />

eliminating the need to borrow. In Fiscal Year 2012, the<br />

<strong>City</strong> will use $3.2M from this fund—as described in the<br />

financial strategy—in order to begin necessary capital<br />

improvements as soon as possible. At the same time, the<br />

<strong>City</strong> will start the process to obtain a $2.7M loan with the<br />

Fleet Replacement Program contributions and expenses<br />

Fiscal Budgeted Contributed Estimated Interest and Year-End<br />

Year Expenses Depreciation Interest Depreciation Balance<br />

2012 $2,210,651 $2,317,270 $220,000 $2,537,270 $6,581,337<br />

2013 $6,116,412 $2,398,374 $197,440 $2,595,815 $3,060,739<br />

2014 $2,817,396 $2,518,293 $107,126 $2,625,419 $2,868,762<br />

2015 $3,980,571 $2,644,208 $114,750 $2,758,958 $1,647,149<br />

2016 $3,293,249 $2,776,418 $74,122 $2,850,540 $1,204,441<br />

2017 $3,809,339 $2,915,239 $60,222 $2,975,461 $370,563<br />

2018 $3,451,981 $3,090,153 $18,528 $3,108,682 $27,263<br />

2019 $4,069,656 $3,275,563 $1,363 $3,276,926 ($765,467)<br />

2020 $6,202,406 $3,472,096 $0 $3,472,096 ($3,495,776)<br />

2021 $3,003,554 $3,680,422 $0 $3,680,422 ($2,818,908)<br />

2022 $3,448,994 $3,827,639 $0 $3,827,639 ($2,440,263)<br />

expectation that funding will be available in the summer/<br />

fall <strong>of</strong> 2012. The loan proceeds will then be used to<br />

replenish the Equipment Services Fund thereby ensuring the<br />

fund has sufficient resources to replace its rolling stock over<br />

the plan’s 10-year horizon.<br />

Computer replacement: The Computer Replacement<br />

Program is used to purchase and maintain computer<br />

hardware (including scanners, laptops, and desktops) and<br />

s<strong>of</strong>tware. This is also a self-sufficient, internal service<br />

fund. Existing computer technologies are replaced on a<br />

standardized replacement schedule that considers legacy as<br />

well as usage.<br />

The table below shows the annual investment cost to<br />

perform technology upgrades and replace the existing<br />

inventory <strong>of</strong> computers.<br />

Funding for Capital Projects can be obtained from any <strong>of</strong><br />

the following sources:<br />

Current General Fund, Fire Fund, and Water and Sewer<br />

Fund operating revenues—these appropriated revenues will<br />

generally be used to purchase modest, routine operating<br />

capital items.<br />

Computer Replacement Program contributions and expenses<br />

Fiscal Contributed Remaining<br />

Year Expenditures Depreciation Balance<br />

2012 $602,000 $319,000 $823,247<br />

2013 $372,400 $334,950 $785,797<br />

2014 $38,750 $351,698 $1,098,744<br />

2015 $186,000 $369,282 $1,282,026<br />

2016 $1,282,500 $387,746 $387,273<br />

2017 $430,550 $407,134 $363,857<br />

2018 $182,500 $427,491 $608,847<br />

2019 $142,900 $448,865 $914,812<br />

2020 $165,900 $471,308 $1,220,221<br />

2021 $1,324,250 $494,874 $390,844<br />

2022 $285,800 $519,617 $624,662<br />

8<br />

Fiscal Year 2012 Annual Budget


Franchise revenue bonds and capital revenue bonds—this<br />

consists <strong>of</strong> debt that is secured through the pledge <strong>of</strong> <strong>City</strong><br />

General Fund franchise revenues and other non-ad valorem<br />

revenues.<br />

Water and Sewer revenue bonds—the Water and Sewer<br />

Fund is an enterprise fund which is supported by fees for<br />

service rather than by taxes. Revenue bonds are repaid with<br />

revenues from the enterprise fund, not by contributions<br />

from the General Fund. These bonds are used to increase<br />

plant capacity and modernize the system.<br />

General obligation bonds—this funding source requires<br />

voter approval and is used to finance major capital projects<br />

with an expected life <strong>of</strong> 15 to 30 years. Debt retirement is<br />

achieved through a special ad valorem debt millage separate<br />

from the General Fund ad valorem operating millage.<br />

Variable-rate debt bonds and loans—this funding source<br />

will be used to purchase capital items through the Florida<br />

Intergovernmental Financing Commission (FIFC) or other<br />

financial institution with a contractual obligation specifying<br />

payment terms, including principal and interest to be paid<br />

over a period <strong>of</strong> time.<br />

Equity fi nancing—this is generally known as “pay-as-yougo”<br />

financing and involves dedicating budget surpluses that<br />

are generated in previous years to capital purchases. When<br />

the <strong>City</strong> equity finances some <strong>of</strong> its CIP, it reduces the<br />

amount <strong>of</strong> debt that needs to be issued.<br />

Florida Department <strong>of</strong> Environmental Protection (DEP)<br />

loan— this program provides low-interest loans for<br />

planning, designing, and constructing drinking water and<br />

wastewater projects. This program is also known as a State<br />

Revolving Fund (SRF) Loan.<br />

Grant funding—this program refers to giving <strong>of</strong> funds for a<br />

specific purpose. Funds may be granted from federal, state<br />

or local sources, such as Community Development Block<br />

Grant (CDBG), Urban Area Security Initiative (UASI),<br />

Federal Emergency Management Administration (FEMA),<br />

Florida Department <strong>of</strong> Transportation, Florida Department<br />

<strong>of</strong> Environmental Protection, Energy Efficiency and<br />

Conservation Block Grant (EECBG), Resource Recovery<br />

Board, Florida Department <strong>of</strong> Health, etc.<br />

Tax Incremental Financing (TIF)—this captures the future<br />

taxes <strong>of</strong> real estate improvements in a designated area to<br />

pay the present cost <strong>of</strong> these improvements.<br />

All fleet requests are accompanied by a Fleet Replacement<br />

Form identifying the vehicle type, quantity, total cost,<br />

vehicle identification numbers, model type, and specialty<br />

items. In addition, current status and condition <strong>of</strong> each<br />

vehicle is required as part <strong>of</strong> the justification submitted for<br />

review (e.g. mileage, life-to-date repair cost, etc).<br />

Prior to being included in the six-year Capital Improvement<br />

Program, each potential project is analyzed to determine<br />

its financial impact on operations, operating expenditures,<br />

and revenues. The total cost <strong>of</strong> each recommended project<br />

is identified as part <strong>of</strong> the capital budgeting process and<br />

associated operating expenses are included in the operating<br />

budget. In the CIP, the Project Description Form for each<br />

project identifies expected debt service costs, including<br />

interest rate and life expectancy assumptions, as well as<br />

operating and maintenance costs for new equipment.<br />

The CIP Review Committee—made up <strong>of</strong> the <strong>City</strong><br />

Manager, the department requesting the capital, and staff<br />

from the Budget <strong>of</strong>fice—discuss all capital requests with<br />

further justification, research and analysis during the<br />

meetings. If the need proves to be valid and the capital<br />

is part <strong>of</strong> the <strong>City</strong>’s overall strategic plan, the project is<br />

recommended for approval. The Senior Management Team<br />

reviews the entire list <strong>of</strong> proposed capital projects along<br />

with the funding sources and restraints. A final list <strong>of</strong><br />

projects is recommended to the <strong>City</strong> Commission by this<br />

team for inclusion in the capital budget.<br />

In summary, the six-year CIP provides the necessary<br />

components <strong>of</strong> a sound Capital Improvement Program.<br />

The table below describes sources <strong>of</strong> financing the capital<br />

budget in Fiscal Year 2012.<br />

CIP funding sources— Fiscal Year 2012<br />

SRF loan $5,500,000<br />

Equity financing $5,126,852<br />

Operating $3,371,730<br />

Capital reserves—W&S Fund $2,208,000<br />

Facilities reserves $916,000<br />

R&R $666,500<br />

Grant funding—CDBG $651,277<br />

Charter School Fund $574,215<br />

Tree Trust Fund $526,111<br />

Grant funding—UASI $217,845<br />

Grant funding—FEMA $120,068<br />

Grant funding—RRB* $100,000<br />

Forfeiture funds $78,300<br />

Public Art Fund $76,500<br />

Grant funding—Fla. DOH $24,000<br />

Grant funding—JAG $23,590<br />

Sub-total funding sources $20,180,988<br />

Loan/grant dependent $6,771,000<br />

Total CIP—FY 2012 $26,951,988<br />

*Resource Recovery Board.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

9


Impact <strong>of</strong> CIP on Operating Budget<br />

The impact <strong>of</strong> net operating costs, operating<br />

capital, and debt service for Fiscal Year 2012 capital<br />

projects is summarized on the table to the right. It is<br />

important to note that $12.3M or 46% <strong>of</strong> the capital<br />

expenditure in Fiscal Year 2012 will be funded by<br />

reserves or equity, and $1.1M or 4% will be funded<br />

via grants, thereby eliminating the need to borrow.<br />

Additional Operating Expenses<br />

Additional operating expenses include all additional<br />

cost associated with a capital project, including any<br />

non-routine expenditure (additional maintenance costs,<br />

additional utility cost, additional personnel costs, etc.)<br />

<strong>of</strong>fset by anticipated savings or new revenues generated by<br />

that project.<br />

Operating Capital<br />

Operating capital is for projects that are funded through<br />

appropriated revenues. Each fund has money reserved<br />

to make appropriate purchases. Normally this funding<br />

source is used for projects that have a short life expectancy.<br />

Replacement <strong>of</strong> vehicles and equipment is funded by<br />

operating capital through the Equipment Services Fund.<br />

In Fiscal Year 2012, the <strong>City</strong> is projecting a $2,210,651<br />

operating capital expense to replace vehicles and<br />

equipment that have exceeded their useful life. The Fire<br />

Fund’s operating capital totals $252,079. This budget will<br />

purchase three thermal imaging cameras used for search<br />

and rescue operations, painting and upkeep <strong>of</strong> fire stations,<br />

replacement <strong>of</strong> portable radios for firefighters, and other<br />

essential equipment used when responding to emergencies<br />

(e.g. gas meters, dive resuce equipment, etc).<br />

The Water and Sewer Fund’s operating capital <strong>of</strong> $809,000<br />

will allow the Utility to continue necessary improvements<br />

<strong>of</strong> water and wastewater valves, perform required<br />

maintenance on seven ground storage water tanks, and<br />

exercise lift staion isolation valves, in order to identify<br />

CIP incremental impact—all funds Fiscal Year 2012<br />

Operating<br />

Budget<br />

$153,417,299<br />

CIP Impact<br />

$3,963,485<br />

Capital<br />

Improvement<br />

Budget<br />

$26,951,988<br />

CIP impact on the operating budget Fiscal Year 2012<br />

Additional<br />

Operating Operating Debt Total<br />

Fund Name Expenses Capital Service Impact<br />

General Fund $413,647 $100,000 $0 $513,647<br />

Fire 0 252,079 0 252,079<br />

Water & Sewer 0 809,000 178,108 987,108<br />

Equip Services 0 2,210,651 0 2,210,651<br />

Total $413,647 $3,371,730 $178,108 $3,963,485<br />

those in need <strong>of</strong> repair or replacement. Additionally, these<br />

funds will be used for regular maintenance and repairs<br />

<strong>of</strong> automatic air release valves (i.e, force main). These<br />

inspections and improvements are important to ensure all<br />

components <strong>of</strong> the sanitary system will perform as needed<br />

during times <strong>of</strong> emergencies.<br />

Debt Service<br />

Debt service refers to the amount <strong>of</strong> interest and principal<br />

the <strong>City</strong> will pay on its outstanding debt during a fiscal<br />

year. In Fiscal Year 2012, the <strong>City</strong> will continue repayment<br />

<strong>of</strong> a $525,646 loan secured to fund improvements at two lift<br />

stations. The total principal and interest payment for this<br />

loan in Fiscal Year 2012 will be $34,853.<br />

The <strong>City</strong> has secured long-term financing from the<br />

Florida Department <strong>of</strong> Environmental Protection State<br />

Revolving Loan Fund (SRF) for improvements at the water<br />

treatment plant as well as throughout the entire water<br />

and sewer system. The interest rate for this financing is<br />

60% <strong>of</strong> the market rate, resulting in low-cost financing<br />

for these improvements over a term <strong>of</strong> 20 years. These<br />

improvements were recommended in the 10-year Water<br />

and Sewer Master Plan. A total <strong>of</strong> $21 million in financing<br />

has been awarded over the past three years and some <strong>of</strong><br />

these projects have been completed (i.e. replacement <strong>of</strong><br />

existing wells, construction <strong>of</strong> new raw water supply wells,<br />

and installation <strong>of</strong> wellheads and transmission lines). The<br />

SRF loan program requires payment to begin six months<br />

after completion <strong>of</strong> capital projects financed through these<br />

loans. As a result, debt service totaling $142,255 will begin<br />

in Fiscal Year 2012. Other projects for the water utility are<br />

underway and repayment has been included in the <strong>City</strong>’s<br />

Five-Year Forecast for the Water and Sewer Fund.<br />

The <strong>City</strong> is reducing its debt obligation by paying in full<br />

a $354,463 loan disbursed last year for phase I <strong>of</strong> the<br />

rehabilitation process <strong>of</strong> its sewer system. As a result, the<br />

Water and Sewer fund will avoid $97,291 in interest over<br />

the 20-year life <strong>of</strong> the loan.<br />

10<br />

Fiscal Year 2012 Annual Budget


Capital Improvement Summary by Fund<br />

CIP Budget Total Cost<br />

Fund Name FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY’S 2012-17<br />

General Fund $11,284,774 $8,357,932 $17,353,053 $9,871,119 $5,640,390 $7,105,618 $5,277,037 $53,605,149<br />

Fire Fund 465,543 252,079 279,770 454,804 114,286 60,040 28,214 1,189,193<br />

Water and Sewer Fund 6,234,717 14,954,500 5,130,494 3,766,500 3,421,500 1,995,000 2,000,000 31,267,994<br />

Center for the Arts Fund 152,230<br />

Charter School Fund 469,685 574,215 501,248 637,694 60,000 60,000 0 1,833,157<br />

Equipment Services Fund 2,428,900 2,210,651 6,191,812 2,895,196 4,060,771 3,375,749 3,894,339 22,628,519<br />

Tree Trust Fund 330,000 526,111 180,000 120,000 120,000 120,000 120,000 1,186,111<br />

Public Art Fund 100,500 76,500 125,500 128,500 175,500 153,500 200,500 860,000<br />

Total CIP $21,466,349 $26,951,988 $29,761,877 $17,873,813 $13,592,447 $12,869,907 $11,520,090 $112,570,123<br />

Note: Beginning Fiscal Year 2012, the Center for the Arts Fund and the Conference Center Fund have been eliminated. Capital funding for both facilities is included as part <strong>of</strong> the General Fund.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

11


CIP Budget by Funding Source—All Funds<br />

CIP Budget Total Cost<br />

Description FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY’S 2012-17<br />

Operating<br />

General Fund $0 $100,000 $50,000 $50,000 $0 $0 $0 $200,000<br />

Fire Fund 295,164 252,079 279,770 454,804 114,286 60,040 28,214 1,189,193<br />

Water and Sewer Fund 352,000 809,000 560,000 415,000 225,000 225,000 330,000 2,564,000<br />

Equipment Services Fund 2,428,900 2,210,651 6,191,812 2,895,196 4,060,771 3,375,749 3,894,339 22,628,519<br />

Subtotal 3,076,064 3,371,730 7,081,582 3,815,000 4,400,057 3,660,789 4,252,553 26,581,712<br />

Renewal and Replacement<br />

Water and Sewer Fund 578,717 666,500 236,500 451,500 236,500 310,000 210,000 2,111,000<br />

Subtotal 578,717 666,500 236,500 451,500 236,500 310,000 210,000 2,111,000<br />

Justice Assistance Grant<br />

General Fund 26,957 23,590 0 0 0 0 0 23,590<br />

Subtotal 26,957 23,590 0 0 0 0 0 23,590<br />

Franchise Revenue Bond<br />

General Fund 0 0 4,000,000 2,000,000 0 2,000,000 0 8,000,000<br />

Water and Sewer Fund 0 0 1,710,000 1,500,000 1,660,000 160,000 160,000 5,190,000<br />

Subtotal 0 0 5,710,000 3,500,000 1,660,000 2,160,000 160,000 13,190,000<br />

State Revolving Fund (SRF) Loan<br />

Water and Sewer Fund 5,250,000 5,500,000 0 400,000 0 0 0 5,900,000<br />

Equity Financing<br />

General Fund 3,195,345 5,126,852 8,096,867 6,592,634 4,604,905 4,185,133 4,356,552 32,962,943<br />

Center for the Arts 152,230 0<br />

Subtotal 3,347,575 5,126,852 8,096,867 6,592,634 4,604,905 4,185,133 4,356,552 32,962,943<br />

Computers Replacement Fund 300,000 0 0 0 0 0 0 0<br />

Grant Dependent/Loan Dependent<br />

General Fund 0 1,000,000 533,200 200,000 200,000 200,000 200,000 2,333,200<br />

Water and Sewer Fund 0 5,771,000 0 0 0 0 0 5,771,000<br />

Subtotal 0 6,771,000 533,200 200,000 200,000 200,000 200,000 8,104,200<br />

Tree Trust Fund 330,000 526,111 180,000 120,000 120,000 120,000 120,000 1,186,111<br />

Charter School Fund 469,685 574,215 501,248 637,694 60,000 60,000 0 1,833,157<br />

Public Art Fund 100,500 76,500 125,500 128,500 175,500 153,500 200,500 860,000<br />

Funding Source: Forfeiture Funds<br />

General Fund 0 78,300 0 0 0 0 0 78,300<br />

Facilities Reserves<br />

General Fund 918,785 916,000 883,640 79,000 136,000 66,000 66,000 2,146,640<br />

Capital Reserves<br />

Water and Sewer Fund 0 2,208,000 2,623,994 1,000,000 1,300,000 1,300,000 1,300,000 9,731,994<br />

Subtotal 0 2,208,000 2,623,994 1,000,000 1,300,000 1,300,000 1,300,000 9,731,994<br />

Community Development Block Grant<br />

General Fund 781,285 651,277 2,249,485 949,485 699,485 654,485 654,485 5,858,702<br />

Subtotal 781,285 651,277 2,249,485 949,485 699,485 654,485 654,485 5,858,702<br />

Urban Area Security Initiative (UASI) Grant<br />

General Fund 265,442 217,845 0 0 0 0 0 217,845<br />

Fire Fund 70,379 0 0 0 0 0 0 0<br />

Water and Sewer Fund 54,000 0 0 0 0 0 0 0<br />

Subtotal 389,821 217,845 0 0 0 0 0 217,845<br />

Other Grants<br />

Florida Department <strong>of</strong> Health<br />

General Fund/EMS 43,960 24,000 0 0 0 0 0 24,000<br />

FEMA<br />

General Fund/EMS 0 120,068 0 0 0 0 0 120,068<br />

Resource Recovery Board<br />

General Fund/Public Works 100,000 1,539,861 0 0 0 0 1,639,861<br />

Funding Source: Recovery Zone Bond<br />

General Fund 5,753,000 0 0 0 0 0 0 0<br />

Fire Fund 100,000 0 0 0 0 0 0 0<br />

Subtotal 5,853,000 0 0 0 0 0 0 0<br />

Total CIP Budget $21,466,349 $26,951,988 $29,761,877 $17,873,813 $13,592,447 $12,869,907 $11,520,090 $112,570,123<br />

12<br />

Fiscal Year 2012 Annual Budget


Performance Budget Overview<br />

Introduction<br />

The following details how we will allocate our resources.<br />

Based on the Strategic Plan and Business Plan, initiatives<br />

and programs are selected and assigned to departments.<br />

The Budget Process Map shows how this system is<br />

interrelated over time, and how the different elements <strong>work</strong><br />

together.<br />

Fiscal Year 2011 Initiatives lists our current initiatives, the<br />

strategic priority they support and their status. Fiscal Year<br />

2012 Initiatives lists our new initiatives by strategic priority<br />

and the supporting lead department.<br />

Measuring Results provides an overview <strong>of</strong> how the<br />

performance measurement system is reported and gives<br />

results for the <strong>City</strong>’s “stock price”—the Composite Index.<br />

Service and Operations Strategy describes our existing<br />

services, ongoing initiatives and new initiatives, and<br />

includes a Summary <strong>of</strong> the Key Intended Outcomes with<br />

departmental impacts.<br />

Department Performance Levels consists <strong>of</strong> significant<br />

accomplishments for each department in Fiscal Year 2011<br />

and an overall expenditure/revenue summary for Fiscal<br />

Year 2012.<br />

Chris Tatham from ETC Institute presents results from the <strong>City</strong>’s 2011 Residential Survey. Over 1,000 residents responded to the<br />

survey and their opinions helped shape the <strong>City</strong>’s strategy and initiatives.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

13


Budget Process Map<br />

January February March April May June<br />

Strategic Plan<br />

Resident /<br />

Business Survey<br />

(as scheduled)<br />

Workbooks<br />

Compiled &<br />

“Hot Topics”<br />

Identified<br />

Commission<br />

Workshop<br />

Final Draft<br />

Published<br />

Management<br />

SWOT<br />

Exercise<br />

V<br />

KIO’s<br />

Set<br />

Business Plan<br />

Environmental<br />

Scan<br />

Select<br />

Initiatives<br />

Business Plan<br />

Workshop<br />

V<br />

Operating Budget &<br />

Performance Measures<br />

Quarterly<br />

PM Report<br />

Budget<br />

Client<br />

Feedback<br />

Five-Year<br />

Forecast<br />

Departmental<br />

Budget<br />

Packages<br />

Distributed for<br />

Business Plan,<br />

Staffing,<br />

Operating<br />

Budget, CIP<br />

&<br />

Replacement<br />

Programs<br />

Quarterly<br />

PM Report<br />

Packages<br />

Returned<br />

CMO/Dept.<br />

Meetings<br />

Staffing<br />

& Capital<br />

Line Item<br />

Review<br />

Performance<br />

Measures<br />

Capital Budget<br />

Replacement<br />

Programs<br />

Distributed<br />

Replacement<br />

Programs<br />

Updated<br />

New Capital<br />

Items<br />

Fixed Asset<br />

Inventory<br />

Distributed<br />

14<br />

Fiscal Year 2012 Annual Budget


July August September October November December<br />

Note: The Strategic<br />

Plan is a multi-year<br />

plan. In certain years<br />

the Business Plan<br />

Environmental Scan<br />

is the first element.<br />

Elections<br />

New Commission<br />

Orientation<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong><br />

Strategic Planning & Performance<br />

Measurement Process Map<br />

January 2011<br />

Business Plan<br />

Presentation<br />

V<br />

Composite<br />

Index<br />

Fund<br />

Summaries<br />

Balanced<br />

First Budget<br />

Hearing<br />

To Next Year’s<br />

Quarterly PM<br />

Quarterly<br />

PM Report<br />

Proposed<br />

Budget<br />

Prepared<br />

V<br />

Second<br />

Budget<br />

Hearing<br />

Quarterly<br />

PM Report<br />

To<br />

Environmental<br />

Scan<br />

Budget<br />

Adopted<br />

Adopted<br />

Budget<br />

Published<br />

Proposed CIP<br />

Prepared<br />

Budgeted<br />

Purchases<br />

V<br />

Fiscal Year<br />

Ends<br />

Fixed Asset<br />

Inventory<br />

Updated<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

15


Fiscal Year 2011 Initiative Update<br />

Customer-Involved Government<br />

Initiative Department(s) Update as <strong>of</strong> Third Quarter Fiscal Year 2011 Status<br />

“<strong>Coral</strong> <strong>Springs</strong> Experience”<br />

Communications and We continue to market this <strong>City</strong>wide individual tour on our website. We are In Progress<br />

(ongoing)<br />

Marketing<br />

exploring the use <strong>of</strong> smart phone technology to allow visitors to register their<br />

visits to a particular facility. Weekly articles and photos are being submitted<br />

to the <strong>Coral</strong> <strong>Springs</strong> Forum.<br />

“Buy <strong>Coral</strong> <strong>Springs</strong>” Campaign Communications and This is in maintenance mode with 300 retailers participating.<br />

In Progress<br />

(ongoing)<br />

Marketing, EDF<br />

Station 71 Improvements (ongoing) Fire The original fire station was razed and a housing module was placed at the<br />

Fire Training Academy to provide temporary housing for firefighters <strong>work</strong>ing<br />

out <strong>of</strong> Station 71. Architectural and engineering design is scheduled to be<br />

complete by October 2011, with construction to begin early in 2012 and last<br />

about 10 months.<br />

In Progress<br />

Building Division and EDF Customer<br />

Communication (ongoing)<br />

Code Enforcement Rangers<br />

(ongoing)<br />

Building<br />

Code Enforcement<br />

There are currently 14 projects that have been assigned a project<br />

coordinator. Wrap-up meetings have been held for 4 projects, with positive<br />

results.<br />

The original 8 volunteer Code Rangers, along with their supervisor, Pat<br />

Uber, were recognized by the <strong>City</strong> Commission on March 8, 2011. The<br />

Code Ranger program currently has 16 volunteers that are trained and<br />

actively addressing violations <strong>of</strong> aesthetic codes. The Code Rangers are<br />

now assigned to sectors and zones forming a team with the Code Officers.<br />

So far this fiscal year, rangers have inspected 737 properties, and left 722<br />

door hangers, with a 54% compliance rate. There was one health and safety<br />

issue reported.<br />

Enhanced Volunteer Opportunities Parks and Recreation During Q1, the Downtown Lions Club put together a <strong>work</strong> day at Lions Park,<br />

painting buildings, cleaning fencing and picking up trash. 29 volunteers<br />

donated 131.5 hours during Q1. In the second quarter, several volunteers<br />

<strong>work</strong>ed at Mullins, Cypress and neighborhood parks. In the 3rd quarter<br />

Enterprise Car Rental donated over 30 hours <strong>of</strong> volunteer time to assist in<br />

cleaning up Mullins Park. Several teenagers have volunteered to assist with<br />

cleanups at North Community Park. Other programs include the Counselors<br />

in Training Program for Summer Camp. The demand to volunteer was so<br />

high that we had to limit the amount <strong>of</strong> time each person could donate so that<br />

we could provide adequate supervision.<br />

Crime Scene Volunteers Police The CSI Unit hosted a “CSI Volunteer Program” information meeting and<br />

placed program information on the <strong>City</strong> website. Over 30 people contacted<br />

us to express interest in this volunteer program, and seven volunteers were<br />

selected to go through a 100-hour training program to <strong>learn</strong> how to process<br />

crime scenes. They will be graduating from the training program on July 28.<br />

After that they will be available for calls with Crime Scene Technicians for<br />

a period <strong>of</strong> time to be determined on the exposure to calls and pr<strong>of</strong>iciency.<br />

When we feel comfortable that each individual is ready to respond to calls on<br />

their own, we will allow them to do so.<br />

Fleet Service Agreements Public Works - Fleet An agreement with the <strong>City</strong> <strong>of</strong> Parkland to maintain Public Works vehicles<br />

was executed and became effective October 2010. An agreement with the<br />

<strong>City</strong> <strong>of</strong> Coconut Creek to maintain motorcycles became effective Nov 2010.<br />

Metro Fiber Connectivity Information Services Phase one <strong>of</strong> switching infrastructure replacement has been completed on<br />

schedule connecting the 10GbE backbone between the <strong>City</strong>’s primary and<br />

secondary data centers. The next phase will be upgrading the core switches<br />

over the next two years at both <strong>City</strong> Hall and the Fire Training Center. This<br />

will complete the mesh net<strong>work</strong> design with auto failover capabilities and<br />

reduce the <strong>City</strong>’s vulnerability in the event <strong>of</strong> a disaster. The remainder <strong>of</strong><br />

this year will be focused on upgrading the internal devices and configurations<br />

to leverage the new backbone. The two new storage area net<strong>work</strong> (SAN)<br />

devices have been purchased and de<strong>live</strong>red. This will be an ongoing effort<br />

aligned with the server improvement projects, with the end result providing<br />

the <strong>City</strong> with both a high availability infrastructure and increased storage<br />

capacity. The <strong>City</strong> will continue evaluating the newest technology in an effort<br />

to maintain a dependable yet diverse net<strong>work</strong> between our critical locations.<br />

All <strong>of</strong> the <strong>City</strong>’s connectivity upgrades will be in a phased approach with an<br />

eye towards longevity and expandability.<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

Complete<br />

In Progress<br />

16<br />

Fiscal Year 2012 Annual Budget


Fiscal Year 2011 Initiative Update (continued)<br />

Neighborhood and Environmental Sustainability<br />

Initiative Department(s) Update as <strong>of</strong> Third Quarter Fiscal Year 2011 Status<br />

Recycling in Parks (ongoing) Parks and Recreation There are over 50 recycling cans spread out among our parks. There is In Progress<br />

no grant this year for the purchase <strong>of</strong> recycling cans, so we will not be<br />

expanding at this time. There are still some problems with contamination<br />

<strong>of</strong> the recycling bins, but we are making progress in solving it. In the third<br />

quarter we added recycling containers inside various park buildings.<br />

Energy Study (ongoing) Public Works Energy studies for 12 <strong>City</strong> facilities have been completed, and facilities In Progress<br />

were ranked in the order <strong>of</strong> the greatest potential for energy savings.<br />

Improvements recommended in the Energy Study at the Center for the<br />

Arts and the Mullins Gym are complete. The engineering consultant is now<br />

tasked with writing an after action report confirming the installations meet<br />

the recommendations. Actual energy savings will be monitored annually. The<br />

Aquatics complex was removed from the Energy Grant program because<br />

retr<strong>of</strong>its are not permitted those facilities<br />

Meadows and Dells Drainage<br />

Improvements (ongoing)<br />

Public Works<br />

A bid award for curb, gutter, drainage and sidewalk improvements for 44th<br />

Ct., east <strong>of</strong> Woodside Drive, was made at the March 1 Commission meeting.<br />

Construction began in April and was completed in the 3rd quarter.<br />

Complete<br />

Backflow Prevention and Education<br />

(ongoing)<br />

Foreclosures: Neighborhood<br />

Protection (ongoing)<br />

Public Works<br />

Code Enforcement<br />

94.4% <strong>of</strong> the commercial accounts and 80% <strong>of</strong> multifamily properties have<br />

installed the required backflow prevention devices. Code Enforcement has<br />

been sending notices <strong>of</strong> violations to the noncompliant commercial and<br />

multifamily properties. As <strong>of</strong> August 11, five cases have been presented to<br />

the Special Magistrate.<br />

The <strong>City</strong> has registered 828 properties for FY 2011 and has generated<br />

$124,200 in revenue. <strong>City</strong> expenditures have been $29,140 toward<br />

maintenance <strong>of</strong> the properties. Since Cotober 2008, the <strong>City</strong> has monitored<br />

3,379 vacant properties and continues to correct pools and lawns <strong>of</strong><br />

unregistered properties.<br />

Sustainability Initiatives (ongoing) Community Development Staff continues to <strong>work</strong> on the Florida Green Local Government application.<br />

In Q1, detailed analysis <strong>of</strong> the first three years <strong>of</strong> Sustainability Index data<br />

started. The analysis will try to determine if any trends are obvious for each<br />

measure, and make recommendations to reverse negative trends. In Q2<br />

modifications to the Sustainability Index were implemented after being<br />

discussed with NEC, Budget and CMO. The changes have removed any<br />

cumulative data reporting and added different weights to measures. An FTP<br />

site has been created for uploading Florida Green Local Government data for<br />

review. As <strong>of</strong> the 3rd quarter, progress has been made on the Florida Green<br />

Local Government submittal, however, staff has asked for and received an<br />

extension. The revised September 1, 2011 submission deadline will allow<br />

staff time to complete this initiative in the 4th quarter.<br />

Tree Canopy Restoration (ongoing) Community Development Using GIS, specific areas in the <strong>City</strong> were identified that have lower levels<br />

<strong>of</strong> participation in the street tree subsidy program. As a result a proposal<br />

was presented to the NEC and <strong>City</strong> Commission recommending a further<br />

extension <strong>of</strong> the street tree subsidy program aimed primarily at these areas.<br />

In Q2, Code Enforcement dedicated an <strong>of</strong>ficer to enforcement <strong>of</strong> the street<br />

tree requirement leading to a dramatic increase in subsidy requests from<br />

eligible neighborhoods. A major landscape upgrade and planting has taken<br />

place at Mullins Park. In Q3, Code Enforcement continues to notify residents<br />

that need to plant street trees. An updated summary shows that so far in<br />

2011, 304 street trees have been planted and subsidized.<br />

Master Tree Planting Installation<br />

(ongoing)<br />

Parks and Recreation<br />

Trees were planted at Fern Glen Park, Dede Gilmore Park, and Community<br />

Garden int Q1. In Q2, trees and shrubs were installed at Windings Park,<br />

Chevy Chase Park and Running Brook Hills Park. The new grass parking lot<br />

at Mullins Park was completed with many trees and shrubs being planted at<br />

the site. In Q3 North Community Park, Cypress Park, Lakeview Park, Paul<br />

Britton Park, Corporate Park signs and Sample Road median were planted.<br />

We are on schedule to complete the Master Tree Planting Plan in FY 2012.<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

17


Fiscal Year 2011 Initiative Update (continued)<br />

CDBG Action Plan (ongoing) Community Development <strong>City</strong> was awarded $976,606 in funds for FY2011. The grant agreement<br />

was executed in Nov. 2010 and an amendment was approved on 12/28/10<br />

to incorporate the award terms established by the Office <strong>of</strong> Management<br />

and Budget. The <strong>City</strong> extended its contract with CRA <strong>of</strong> FL to complete<br />

home repair projects. Q3: NW 44th Court project which began in April is<br />

near completion. Home repair projects are underway. Senior activities are<br />

moving along. On July 21, Community Development staff will recommend an<br />

amendment to past Action Plans to reprogram funds in order to utilize monies<br />

for Galvanized Water Service Replacement Line ($124,151.47) and Mullins<br />

Park Pathways ($100,000.00) projects. Notice/ads prepared for 1st Public<br />

Hearing for P/Z Board <strong>of</strong> the Annual Action Plan. Final approval will occur at<br />

7/19/11 Commission meeting and must be transmitted to HUD by 8/15/11.<br />

Partnerships with Homeowners’<br />

Associations (ongoing)<br />

Code Enforcement<br />

Code continues to <strong>work</strong> with 3 HOAs regarding code violations. The property<br />

manager at Eagle Trace became a Code Ranger and has sent out 109<br />

written warnings to homeowners for code violations, and is <strong>work</strong>ing to obtain<br />

voluntary compliance. Code will continue to seek other HOAs to partner with<br />

to assist with code violations within their communities.<br />

Reserve Officer Corps (ongoing) Police One retired <strong>of</strong>ficer is participating in the program. His responsibilities include<br />

assisting at special events, training new <strong>of</strong>ficers, and regular patrol duties.<br />

He has been very effective in his role as a Reserve Officer. The part-time<br />

police program has in all likelihood hampered the growth <strong>of</strong> the reserve<br />

program; however, with the part-time program filling up it is anticipated that<br />

the reserve program will expand in the coming years.<br />

In Progress<br />

In Progress<br />

In Progress<br />

Community Pride (Phase II)<br />

Natural Area Monitoring and<br />

Enhancement<br />

Solid Waste and Recycling<br />

Strategic Plan<br />

Parks and Recreation,<br />

Public Works<br />

Community Development<br />

Public Works<br />

In the first quarter, 3 full-time staff members were added to the median<br />

landscape crew, and they have continued to replace landscaping. Park<br />

improvements included the construction <strong>of</strong> the new grass parking lot and<br />

entranceway at Mullins Park, and a new storage room and stucco for<br />

the Safety Town trailer. In Q2, the grass parking lot at Mullins Park was<br />

completed with new landscaping and is getting plenty <strong>of</strong> use. New signs<br />

were installed at Mullins and North Community parks. Staff continues<br />

to <strong>work</strong> on the medians, replacing missing and dead material. Work on<br />

the Master Tree Plan continued with several parks receiving new trees in<br />

the second quarter. Some <strong>of</strong> the completed upgrades in the third quarter<br />

included canopy repairs at all Community Parks, new trees at Lakeview Park,<br />

Sample Road median, Cypress Park and Corporate Park signs, new picnic<br />

tables, trash cans and grills throughout the parks, new batting cage surface<br />

at Mullins Park, and sidewalk repairs at Mullins Park. Pressure cleaning<br />

<strong>of</strong> curbs and sidewalks was done at all community parks and along Sample<br />

Road.<br />

Natural areas and preserves shown on the natural resources map from<br />

the Comprehensive Plan have been visited to verify that they have been<br />

appropriately identified. Additional preserve areas not shown on the map are<br />

being documented and will be added. In Q2 4 preserves (Super Target, The<br />

Arbors, JPI and Newport) have been inspected and evaluated. The findings<br />

and recommendations were communicated to the property managers during<br />

site visits and will be followed by a written report. The recommendations<br />

for the Super Target preserve have already been acted on. In Q3 an<br />

additional 5 sites were inspected and management recommendations have<br />

been passed on to the appropriate property manager. A re-inspection <strong>of</strong><br />

the previously inspected properties showed that most <strong>of</strong> the properties<br />

have acted or are in the process <strong>of</strong> acting on the recommendations<br />

provided. The <strong>City</strong> has been awarded a non-matching grant <strong>of</strong> $44,000.00<br />

to remove air potato from The Preserve at Woodside Estates.<br />

HDR Engineering was awarded the contract to prepare the Solid Waste and<br />

Recycling Strategic Plan by the <strong>City</strong> Commission on May 17. The contractor<br />

has completed the waste generation and composition analysis. They are<br />

currently interviewing commercial recovered materials haulers to determine<br />

type and volume <strong>of</strong> collected recyclables. This Phase 1 <strong>of</strong> 3 is intended to<br />

establish a baseline <strong>City</strong>wide recycling rate by Oct. 1, 2011.<br />

In Progress<br />

In Progress<br />

In Progress<br />

18<br />

Fiscal Year 2012 Annual Budget


Fiscal Year 2011 Initiative Update (continued)<br />

Plumbing Retr<strong>of</strong>it Kits Public Works The <strong>City</strong> entered into an Interlocal Agreement with Broward County for the<br />

county to provide water saving plumbing retr<strong>of</strong>it kits consisting <strong>of</strong> shower<br />

heads and toilets, as well as conduct a media campaign. Broward County<br />

has developed its Action Plan and has announced a Sept. 30 kick<strong>of</strong>f. <strong>Coral</strong><br />

<strong>Springs</strong> is one <strong>of</strong> 15 utilities participating in the program.<br />

Enhanced Part-Time Officer<br />

Program<br />

Police<br />

The part-time program was designed to keep road patrol <strong>of</strong>ficers out in the<br />

field by delegating the booking, monitoring and transportation <strong>of</strong> prisoners to<br />

part-time <strong>of</strong>ficers. The program has been expanded to allow part-time <strong>of</strong>ficers<br />

to assist with security posts, train new <strong>of</strong>ficers and perform other tasks such<br />

as the “open and empty” program. The part-time program now consists <strong>of</strong><br />

six <strong>of</strong>ficers providing coverage seven days a week. This program has proven<br />

to be an asset to the police department by allowing road patrol <strong>of</strong>ficers to<br />

resume road patrol functions more quickly.<br />

In Progress<br />

In Progress<br />

Financial Health and Economic Development<br />

Initiative Department(s) Update as <strong>of</strong> Third Quarter Fiscal Year 2011 Status<br />

CS BizAssist (ongoing)<br />

<strong>City</strong> Manager’s Office,<br />

Communications and<br />

Marketing, EDF<br />

Businesses were surveyed regarding the CSBizAssist 5-video series. Survey<br />

results are being evaluated and we are exploring other options for <strong>of</strong>fering<br />

additional resources to businesses. The long-term businesses recognized at<br />

the January commission meeting were highlighted in the spring issue <strong>of</strong> the<br />

<strong>Coral</strong> <strong>Springs</strong> Magazine.<br />

In Progress<br />

Partnership with Saveology.com<br />

Iceplex (ongoing)<br />

Enhanced Code Enforcement Lien<br />

Reduction (ongoing)<br />

Sportsplex<br />

Code Enforcement<br />

Limited progress was made during Q1 due to the start <strong>of</strong> the Panther’s<br />

season. Meetings resumed during Q2 and Q3. We are continuing to <strong>work</strong><br />

with staff from Sunrise Sports & Entertainment, the parent company <strong>of</strong> the<br />

Florida Panthers, to identify sponsorship and advertising opportunities.<br />

The Code Division continues to attempt to settle fine amounts on foreclosed<br />

properties in order to get them occupied and maintained. Original fine<br />

amounts <strong>of</strong> $3,626,406 have been reduced to $298,567 resulting in savings<br />

to property owners <strong>of</strong> $3,027,838.<br />

Business Tax Amnesty (ongoing) Code Enforcement The Code Enforcement Division started advertising for the new amnesty<br />

program which will run from May 1 through July 31, 2011. This would allow<br />

businesses that have never applied for a business license to register with the<br />

<strong>City</strong> for the current year without penalties. As <strong>of</strong> June 30, 27 new applicants<br />

have participated in our amnesty program generating $6,480. A total <strong>of</strong><br />

$5,670 was the savings to those business customers.<br />

Technology Upgrades (ongoing) Information Services Virtual Desktop Infrastructure (VDI) is currently on hold awaiting completion<br />

<strong>of</strong> the 10 Gb net<strong>work</strong> upgrade which is part <strong>of</strong> the Metro Fiber project. An<br />

RFP was issued and a vendor selected for the purchase <strong>of</strong> new iSeries<br />

(AS400) computer systems which host all the SunGard/HTE business<br />

and public safety applications. The OnBase Data Management solution<br />

was selected and purchased as a replacement to the <strong>City</strong>’s document<br />

management system. This system will consolidate our imaging, records<br />

management and document management systems, allowing us to simplify<br />

the <strong>work</strong>flow into a single integrated solution. The migration is projected to be<br />

completed over the next year.<br />

Pension Reform Human Resources Staff made a presentation at the legislative briefing in January regarding<br />

pension reform. Legislation was passed that includes some provisions<br />

that will strengthen the <strong>City</strong>’s position during negotiations with unions. A<br />

pension consultant was hired to provide a comprehensive overview <strong>of</strong> the<br />

historical changes related to the Police Pension Plan. These findings were<br />

presented to the <strong>City</strong> Commission during the month <strong>of</strong> May. Staff is <strong>work</strong>ing<br />

with the pension consultant and actuaries to evaluate various pension<br />

design changes that will be given additional consideration. The FOP union<br />

representatives and <strong>City</strong> management <strong>of</strong>ficially began talks related to the<br />

pension re-opener in late May.<br />

Multi-Tenant Sign Ordinance Community Development The first monument sign under the new regulations was installed at the Toys<br />

R Us/Babies R Us location in Turtle Run. Staff has <strong>work</strong>ed with several other<br />

property owners on preliminary sign concepts.<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

Complete<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

19


Fiscal Year 2011 Initiative Update (continued)<br />

Economic Development Plan<br />

<strong>City</strong> Manager’s Office,<br />

Economic Development<br />

Foundation<br />

Efforts at reducing commercial vacancies are beginning to be successful,<br />

with triple the amount <strong>of</strong> commercial absorption and 4 times the amount <strong>of</strong><br />

industrial absorption as in FY 2010. There are now 5 on-demand videos on<br />

CSBizAssist, and a conference with real estate brokers was held in Q1. The<br />

future presence <strong>of</strong> Broward College at the Sample/University intersection will<br />

aid in attracting new businesses to the area.<br />

In Progress<br />

Traffic, Mobility, and Connectivity<br />

Initiative Department(s) Update as <strong>of</strong> Third Quarter Fiscal Year 2011 Status<br />

Sample Road and University Drive<br />

In Progress<br />

Intrastructure Master Plan (ongoing)<br />

<strong>City</strong> Manager’s Office,<br />

Community Development,<br />

CRA<br />

In partnership with the CRA, the <strong>City</strong> is allocating approximately $4.2 million<br />

<strong>of</strong> the Recovery Zone Bonds for the implementation <strong>of</strong> the Infrastructure<br />

Master Plan at this intersection. The plan includes the construction <strong>of</strong> right<br />

turn lanes, power and cable line burial, the installation <strong>of</strong> new traffic light<br />

mast arms, an enhanced pedestrian environment, improved landscaping, the<br />

installation <strong>of</strong> new bus shelters and the public art for the Four Corners. In Q1,<br />

preliminary plans for burial <strong>of</strong> FPL and Advanced Cable Communications<br />

utility lines were drafted. Planning continued in Q2. In Q3, the <strong>City</strong> was<br />

notified by Broward County that a County Incentive Grant application was<br />

awarded to the <strong>City</strong> in the amount <strong>of</strong> $752,813 to assist in the construction<br />

<strong>of</strong> the Sample Rd. and University Dr. turn lane improvements. The funds<br />

become available in 2015.<br />

Bus Shelters (ongoing) Public Works The agreement between the <strong>City</strong> and Broward County for the provision<br />

and installation <strong>of</strong> bus shelters by the county, with maintenance by the <strong>City</strong><br />

began full implementation during Q1. As <strong>of</strong> Q3, the county has completed<br />

installation <strong>of</strong> the 27 standard green open air shelters bringing the total to<br />

66 <strong>City</strong>wide. Streets staff are installing the sun te logo on the shelter ends.<br />

There are 4 contemporary style shelters remaining to be installed in the<br />

downtown pending the acquisition <strong>of</strong> easements, and one custom structure<br />

on Sample, west <strong>of</strong> 62nd Ave.<br />

Safe Driving (ongoing) Police The <strong>Coral</strong> <strong>Springs</strong> Police Department contacted the schools in Q1 informing<br />

them that a press release about the program would go out in Q2. In Q3<br />

the Teen Safe Driving Initiative came to a close with 149 students being<br />

recognized for their safe driving. This number is more than double last year’s<br />

number <strong>of</strong> 67. All students received a safe driving certificate, $20 gift card to<br />

Walmart and a blue cord to wear at graduation.<br />

Community Bus Service (ongoing) Parks and Recreation Both the green and blue routes continue to operate 7 days a week.<br />

Ridership numbers have stabilized at approximately 3,500 riders per bus per<br />

month. There was a decline in ridership in FY2010 which staff associates<br />

with the cost increase for ridership. In Q3, our contracted company went<br />

through a change in ownership, but services continued without affecting the<br />

public. Ridership numbers continue to be stable. We remain well over the<br />

daily ridership numbers required by Broward County Transit.<br />

Sawgrass Trailhead (ongoing) Parks and Recreation The <strong>City</strong> has completed its portion <strong>of</strong> the project. The construction is the<br />

responsibility <strong>of</strong> Broward County. The county has secured their permits with<br />

the water district. Plans were finalized in Q2 prior to going out to bid. As<br />

<strong>of</strong> Q3, the County is installing sidewalk on Atlantic Blvd. that will connect<br />

to the Trailhead. Staff met with the county during the third quarter and the<br />

county was concerned with long-range expansion plans by the Sawgrass<br />

Expressway that would affect the trailhead project. They have delayed the<br />

project while they evaluate that information. The <strong>City</strong> sent a letter to the<br />

county stating that we were in favor <strong>of</strong> the project moving forward.<br />

In Progress<br />

Complete<br />

In Progress<br />

In Progress<br />

20<br />

Fiscal Year 2012 Annual Budget


Fiscal Year 2011 Initiative Update (continued)<br />

Traffic Management (ongoing) Community Development The Traffic Management Team met with FDOT and Turtle Run CDD to<br />

discuss the configuration <strong>of</strong> the intersection at Turtle Creek Drive and<br />

SR7. FDOT will begin the SR7 RRR project (Sample Rd. to Sawgrass) in<br />

early 2011. There will be dual left turn lanes turning north onto SR7 and a<br />

combined through and right turn lane. Additional curbing will be added to the<br />

north side <strong>of</strong> Turtle Creek Dr. Two streets, NW 94 Ave. and NW 48 Dr., were<br />

studied to evaluate the affects <strong>of</strong> traffic calming devices. In Q3, Broward<br />

County installed NB and SB left turn signals at Wiles Rd./Creekside Dr. and<br />

will install a traffic signal at <strong>Coral</strong> Ridge Dr./NW 56th St. The TMT is <strong>work</strong>ing<br />

with the Turtle Run CDD to review proposed improvements on Turtle Run<br />

Blvd., Creekside Dr., and Turtle Creek Dr. Traffic Calming evaluation tests<br />

were completed on 4 streets: NW 20th St., NW 38th Dr., NW 39th Ct., and<br />

NW 91st Ave.<br />

Street Indexing Signs Community Development In Q1, staff completed the RFP process and obtained approvals from<br />

respective property owners to install 32 indexing signs along the University<br />

Dr. commercial corridor. In Q2, the first prototype sign was installed at<br />

<strong>Coral</strong> Palm Plaza. Based on feedback from the Commission, some minor<br />

modifications will be made and installation <strong>of</strong> the remaining 31 signs will be<br />

completed by mid-summer. As <strong>of</strong> Q3, 10 <strong>of</strong> the 32 indexing signs have been<br />

installed. The remaining 22 are estimated to be installed by end <strong>of</strong> August<br />

2011. Hand digging has been required on most <strong>of</strong> the locations due to fiber<br />

optic lines being in same area.<br />

Red Light and Security Cameras<br />

Implementation<br />

Police<br />

In September 2010 ACS was chosen by the red light camera board as the<br />

vendor to implement the project. The police department identified sixteen<br />

intersections that were video validated by ACS to determine the extent <strong>of</strong> the<br />

red light running problem. Based on that video validation, ten approaches<br />

have been targeted and permits were sought to begin construction at<br />

these sites. As <strong>of</strong> Q3, the intersections that were likely be the first to have<br />

enforcement cameras installed have changed based on construction<br />

feasibility issues. ACS is currently <strong>work</strong>ing with FPL in order to determine the<br />

best plan possible to bring power to the intersections selected. Although the<br />

construction <strong>of</strong> the sites has run into several issues such as permitting, tree<br />

trimming/removal and power supply, these issues are being <strong>work</strong>ed out and<br />

construction plans are still moving forward. An educational campaign has<br />

begun with the city’s website and press releases. Message boards will also<br />

be placed at intersections that will be monitored by red light cameras. August<br />

2011 is the target date to go online with the project.<br />

In Progress<br />

In Progress<br />

In Progress<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

21


Fiscal Year 2011 Initiative Update (continued)<br />

Youth Development and Family Values<br />

Initiative Department(s) Update as <strong>of</strong> Third Quarter Fiscal Year 2011 Status<br />

Recreation Program Scholarships<br />

(ongoing)<br />

Parks and Recreation Scholarship funding will be distributed in September. There is $50,000<br />

available - $25,000 for summer camp and $25,000 for the sports leagues.<br />

We anticipate using all the funds this year. We wait until all leagues and<br />

summer camp registrations are complete so that all funds are distributed<br />

equally and fairly.<br />

In Progress<br />

Pool Safety Education and<br />

Awareness (ongoing)<br />

Communications and<br />

Marketing<br />

We are <strong>work</strong>ed with Fire and Police to <strong>of</strong>fer a Pool Safety event to residents<br />

in April. Two new Pool Safety PSAs aired during the 3rd quarter and an<br />

article appeared in the summer issue <strong>of</strong> the <strong>Coral</strong> <strong>Springs</strong> Magazine.<br />

Teen Political Forum (ongoing) Human Resources The 4th Annual Teen Political Forum was held on January 27 at the <strong>Coral</strong><br />

<strong>Springs</strong> Center for the Arts and was attended by nearly 400 high school<br />

students. There were a total <strong>of</strong> 7 elected <strong>of</strong>ficials who made up the panel.<br />

The Police and Fire Chiefs were also in attendance in the audience, ready<br />

to field any questions that came their way. The students asked very good<br />

questions and in general, this successful event flowed smoothly.<br />

Senior Empowerment Program<br />

(ongoing)<br />

Educational Campaign to Prevent<br />

Prescription Drug Abuse (ongoing)<br />

Intergenerational Programs<br />

(ongoing)<br />

Parks and Recreation<br />

Police<br />

Parks and Recreation<br />

Window to My World program was held at St. Andrews Towers with 9 seniors<br />

participating in the program. Program was paid for through the ARC grant.<br />

The event was so successful that a second event was held in in Q3,and<br />

plans are in the <strong>work</strong>s to hold one more before the end <strong>of</strong> the year.<br />

Regular checks <strong>of</strong> pharmacies throughout the <strong>City</strong> were conducted to ensure<br />

that each business is abiding by distribution laws. Police personnel found<br />

one minor violation regarding product placement. In an effort to eliminate<br />

potential abuse <strong>of</strong> prescription drugs, a department policy was developed<br />

to remove prescribed drugs from the residence in the unfortunate event<br />

<strong>of</strong> a death <strong>of</strong> a city resident. As <strong>of</strong> Q3, that policy has accounted for 2,958<br />

prescription pills that were collected and destroyed. Also in Q3, we have<br />

confiscated 1,667 pills involving arrests. We conducted a pill buyback<br />

program at St. Andrews Towers and collected 4.25 pounds <strong>of</strong> prescription<br />

pills that were turned in for destruction. Our next pill buyback program will<br />

take place at <strong>City</strong> Hall on July 16, 2011.<br />

In Q1, the crochet group donated over 300 hand puppets to the <strong>Coral</strong><br />

<strong>Springs</strong> Medical Center for the children. In Q2, an Intergenerational Fitness<br />

Day was held at the Senior Center. The Intergenerational Olympics should<br />

take place in the fourth quarter.<br />

Community Garden (ongoing) Parks and Recreation The Community Garden now has a Gardening Committee that handles<br />

registrations, <strong>of</strong>fers specialty classes on gardening and maintains the<br />

common areas at the garden. The garden has expanded to over 40 spaces<br />

available for planting. In Q1, a new permanent black vinyl chain link fence<br />

was installed at the site, and fruit trees were planted in Q1 and Q2. As <strong>of</strong><br />

Q3, the Rotary Club has begun heading up the Community Garden and has<br />

formed a volunteer organization to oversee the garden. They have <strong>work</strong>ed to<br />

keep the site clean and are recruiting new owners for the additional spaces<br />

they added.<br />

Car Club (ongoing) Parks and Recreation In Q1, the Teen Car Club participated in the <strong>City</strong> Holiday Parade. The 4th<br />

Annual Teen Car show took place on Saturday, March 26. This year’s<br />

show was more family oriented and included bounce houses, games, a<br />

performance by a popular local teen band, food, vendors as well as cars.<br />

They have taken their remodeled Blazer to several car shows to dis<strong>play</strong>.<br />

They are still <strong>work</strong>ing on finishing the interior <strong>of</strong> the Blazer.<br />

WorkForce One Partnership Human Resources The Summer Youth Employment Program (SYEP) started on June 20 and<br />

will conclude on August 12. Five student <strong>work</strong>ers were assigned to four<br />

different <strong>City</strong> departments. The students participated in a <strong>City</strong> customer<br />

service and quality orientation on June 20.<br />

In Progress<br />

Complete<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

In Progress<br />

22<br />

Fiscal Year 2012 Annual Budget


Fiscal Year 2011 Initiative Update (continued)<br />

Police and Fire Explorers Police, Fire The <strong>Coral</strong> <strong>Springs</strong> Police Explorers have 17 active members. Police<br />

Explorers conducted 20 training sessions during Q1. The group distributed “If<br />

I Were a Thief” fliers at the health clubs and <strong>City</strong> parks. Almost 200 potential<br />

vehicle burglary victims were identified. The group also conducted parking<br />

and security details for elementary and middle schools and participated<br />

in the <strong>City</strong> Holiday Parade. Police Explorers conducted “Operation Sleigh<br />

Ride” at the <strong>Coral</strong> Square Mall, a ro<strong>of</strong>top surveillance operation with<br />

approximately 500 hours <strong>of</strong> crime prevention. In Q4, the <strong>Coral</strong> <strong>Springs</strong> Police<br />

Explorers attended the 40th annual Florida Association <strong>of</strong> Police Explorers<br />

State competition in Orlando and took first place out <strong>of</strong> 31 law enforcement<br />

agencies that were competing. Fire Explorers are meeting monthly, and have<br />

about 25 active members.<br />

Teen Cook<strong>of</strong>f Parks and Recreation The Teen Cook<strong>of</strong>f was held in April. We had 5 teams compete in the finals.<br />

There were 2 categories: Culinary Division which consisted <strong>of</strong> <strong>Coral</strong> Glades<br />

and Taravella High Schools Culinary Classes, and the Domestic Division<br />

which had 3 teams <strong>of</strong> teens who had no formal cooking training. <strong>Coral</strong><br />

<strong>Springs</strong> Charter, <strong>Coral</strong> <strong>Springs</strong> High School and the Virtual School were<br />

represented. <strong>Coral</strong> Glades won the Culinary Division and a 4-person team<br />

<strong>of</strong> students from <strong>Coral</strong> <strong>Springs</strong> and the Virtual School won the Domestic<br />

Challenge.<br />

In Progress<br />

Complete<br />

Strength in Diversity<br />

Initiative Department(s) Update as <strong>of</strong> Third Quarter Fiscal Year 2011 Status<br />

Family Success Center (ongoing) Human Resources In Q2, staff coordinated a group visit <strong>of</strong> the Help Desk Team to the <strong>Coral</strong> In Progress<br />

<strong>Springs</strong> Family Success Center to familiarize the team with the programs and<br />

services. There have been many recent changes and the visit proved to be<br />

most productive and informative.<br />

CommuniTea (ongoing) Human Resources A very successful CommuniTea was held on May 7 at the Country Club <strong>of</strong> Complete<br />

<strong>Coral</strong> <strong>Springs</strong>. 185 people attended this event with a Mother’s Day theme<br />

and were entertained by a magic show by “A House <strong>of</strong> Flying Cards” as well<br />

as a dance demonstration by “Fun and Dance Club.”<br />

International Dinner Dance<br />

Human Resources The Dinner Dance Committee has begun planning for this year’s event which<br />

(ongoing)<br />

will be held at the <strong>Coral</strong> <strong>Springs</strong> Marriott on Saturday, September 24. The<br />

In Progress<br />

Committee chose to highlight the country <strong>of</strong> India this year. Tickets will soon<br />

go on sale.<br />

Partnership Between Multi-Cultural<br />

Advisory Committee and One<br />

Planet United (ongoing)<br />

Weekend <strong>of</strong> Peace Celebration<br />

(ongoing)<br />

Human Resources<br />

Human Resources<br />

We continue to enjoy a healthy and active relationship with One Planet<br />

United. Monthly Peace Walks are regularly held at the Peace Garden.<br />

Members <strong>of</strong> One Planet United can always be counted on to assist when<br />

called upon by the Multi-Cultural Committee.<br />

The Multi Cultural Committee has had an initial planning meeting with One<br />

Planet United. The Weekend <strong>of</strong> Peace will be celebrated September 16 to<br />

18 this year. The Committee is trying to change the format <strong>of</strong> the Sunday<br />

afternoon event to make it more inclusive <strong>of</strong> all cultures and faiths.<br />

WorldFest (ongoing) Human Resources Worldfest was held on April 3 at the Sportsplex. Several participants have<br />

provided positive feedback and the event was well attended. Our committee<br />

volunteers especially enjoyed hosting their own cooking demonstration booth<br />

and enthusiastically look forward to planning next year’s event.<br />

Partnership with Providencia, Chile Human Resources The Mayor and Budget/Strategic Planning Manager were invited to speak at<br />

(ongoing)<br />

Chile’s quality conference that will take place in August 2011.<br />

Martin Luther King Program<br />

Enhancements (ongoing)<br />

Human Resources<br />

The 21st Annual MLK Celebration was a very successful event. Our speaker,<br />

Ms. Bacardi Jackson, proved to be a very dynamic speaker and delighted<br />

the luncheon and Evening Community Celebration with her inspirational<br />

comments. We held a Leadership/Diversity Day Jan. 17 for high school<br />

and middle school students which was well attended. The keynote speaker<br />

was Lt. David Holmes, Police Chief from the <strong>City</strong> <strong>of</strong> North Lauderdale and a<br />

former Dolphin football <strong>play</strong>er. The day’s activities also included roundtable<br />

discussions with the <strong>City</strong> Commission. As <strong>of</strong> Q3, the MLK Committee has<br />

started its search for a speaker for the 2012 event<br />

In Progress<br />

Planning<br />

Complete<br />

In Progress<br />

Complete<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

23


Fiscal Year 2011 Initiative Update (continued)<br />

Excellence in Education<br />

Initiative Department(s) Update as <strong>of</strong> Third Quarter Fiscal Year 2011 Status<br />

Charter School Organizational Human Resources <strong>City</strong> staff continue to provide support to the Charter School as needed in the In Progress<br />

Excellence (ongoing)<br />

areas <strong>of</strong> quality, strategic planning, measurement, etc.<br />

<strong>Coral</strong> <strong>Springs</strong> Government<br />

Academy (ongoing)<br />

Human Resources The final session <strong>of</strong> the 2011 Government Academy took place on June 23.<br />

Approximately 15 <strong>of</strong> the original group <strong>of</strong> 35 participants received completion<br />

certificates. Positive feedback was received from all sessions and has been<br />

shared with all speakers/facilitators. Based on suggestions from participants,<br />

we will place emphasis on making each session more interactive next year.<br />

Complete<br />

Alumni Work Force Retention<br />

Campaign (ongoing)<br />

Broward College Campus in <strong>Coral</strong><br />

<strong>Springs</strong><br />

Fire Academy Training and<br />

Promotion<br />

Communications and<br />

Marketing and EDF<br />

<strong>City</strong> Manager’s Office,<br />

EDF, CRA<br />

Fire<br />

The Alumni Work Force Retention database is complete and is in the final<br />

stages <strong>of</strong> beta testing. The campaign is set to launch at the beginning <strong>of</strong><br />

the 2011-12 school year. The system will have the capability to periodically<br />

e-blast participating students and allow them to create a password-protected<br />

individual account where they can continuously update their information,<br />

post their resume, access job postings, and be visible to local employers.<br />

Employers will also be able to create individual accounts, post jobs, and<br />

search for student candidates by job function.<br />

Broward College has leased a parcel at the northwest corner <strong>of</strong> Sample<br />

and University. Planning process for tenant improvements needed to retr<strong>of</strong>it<br />

at least 11 classrooms and administrative <strong>of</strong>fices has begun. <strong>City</strong> staff is<br />

<strong>work</strong>ing with the college on a marketing plan, and classes at the site are<br />

expected to begin during the 2012 academic year.<br />

in Q1, 20 students attended a Firefighter I & II class. Also held five other<br />

fire related classes and three specialty courses for career firefighters. There<br />

were 20 different classes held in Q2, with 505 students attending. 29 classes<br />

were held in Q3, with 491 students.<br />

In Progress<br />

In Progress<br />

In Progress<br />

24<br />

Fiscal Year 2012 Annual Budget


Fiscal Year 2012 Initiative Summary<br />

Customer -Involved Government<br />

50th Anniversary Planning<br />

Street Lighting Improvements<br />

Park VIPs (Volunteers in Parks)<br />

Closed Captioning <strong>City</strong> TV<br />

Web-Based Crime Reporting<br />

<strong>City</strong> Marketing Plan<br />

<strong>City</strong> Hall Security Improvements<br />

Code Enforcement Rangers (ongoing)<br />

Station 71 Improvements (ongoing)<br />

Building Division and EDF Customer Communication (ongoing)<br />

Neighborhood and Environmental Sustainability<br />

Park Improvement Master Plan<br />

Water Saving Devices<br />

Fats, Oils, and Grease (FOG) Regulation Program<br />

Community Pride Phase III<br />

Neighborhood Stabilization Program (NSP3)<br />

Neighborhood Preservation Program Enhancement<br />

Nuisance Abatement Board<br />

FPL Transformer Screening Feasibility Study<br />

Mullins Park Revitalization<br />

Code Enforcement Process Improvement<br />

Playground Equipment Replacement Program<br />

Inflow and Infiltration Program<br />

CDBG Action Plan (ongoing)<br />

Sustainability Initiatives (ongoing)<br />

Foreclosures: Neighborhood Protection (ongoing)<br />

Tree Canopy Restoration (ongoing)<br />

“Make a Call, Make a Difference” Campaign (ongoing)<br />

Financial Health and Economic Development<br />

Internal Auditor<br />

Business Development<br />

Commercial Facade Program<br />

Fire Department Accreditation Process Phase I<br />

Enhanced Code Enforcement Lien Reduction (ongoing)<br />

CS BizAssist (ongoing)<br />

Business Tax Amnesty (ongoing)<br />

<strong>City</strong> Manager’s Office, Communications and Marketing<br />

Public Works<br />

Parks and Recreation<br />

Communications and Marketing<br />

Police<br />

<strong>City</strong> Manager’s Office, Communications and Marketing<br />

Police<br />

Code Enforcement<br />

Fire<br />

Building<br />

Parks and Recreation<br />

Public Works<br />

Public Works<br />

Parks and Recreation<br />

Community Development<br />

Code Enforcement<br />

<strong>City</strong> Attorney’s Office<br />

Parks and Recreation<br />

Parks and Recreation<br />

Information Services<br />

Parks and Recreation<br />

Public Works Utilities<br />

Community Development<br />

Public Works, Community Development<br />

Code Enforcement<br />

Community Development<br />

Police, Communications and Marketing<br />

<strong>City</strong> Commission<br />

<strong>City</strong> Manager’s Office, EDF<br />

Community Development<br />

Fire<br />

Code Enforcement<br />

<strong>City</strong> Manager’s Office, Communications and Marketing<br />

Code Enforcement<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

25


Fiscal Year 2012 Initiative Summary (continued)<br />

Traffic, Mobility, and Connectivity<br />

Bike Path and Walkway Inventory and Master Plan<br />

Downtown Pathways Phase II<br />

Northwest Broward Consortium for Planning Transportation<br />

Improvements<br />

Westview Turn Lane<br />

Traffic Management (ongoing)<br />

Red Light and Security Cameras Implementation (ongoing)<br />

Street Indexing Signs (ongoing)<br />

Youth Development and Family Values<br />

Sports Events and Venues Promotion<br />

Holiday Fun Run<br />

Mentoring Leadership Program<br />

Car Club (ongoing)<br />

Teen Political Forum (ongoing)<br />

WorkForce One Partnership (ongoing)<br />

Senior Empowerment Program (ongoing)<br />

Teen Cook<strong>of</strong>f (ongoing)<br />

Strength in Diversity<br />

Visioning Summit Update<br />

Rename 29th Street “Avenue <strong>of</strong> the Arts”<br />

International Dinner Dance (ongoing)<br />

Family Success Center (ongoing)<br />

Partnership Between Multi-Cultural Advisory Committee and<br />

One Planet United (ongoing)<br />

Weekend <strong>of</strong> Peace Celebration (ongoing)<br />

WorldFest (ongoing)<br />

CommuniTea (ongoing)<br />

Martin Luther King Program (ongoing)<br />

Excellence in Education<br />

Cambridge Advanced Program at <strong>Coral</strong> <strong>Springs</strong> Charter School<br />

Student Database Outreach Project (ongoing)<br />

Charter School Organizational Excellence (ongoing)<br />

Broward College Campus in <strong>Coral</strong> <strong>Springs</strong> (ongoing)<br />

Public Works<br />

Community Development<br />

Community Development<br />

Public Works<br />

Community Development<br />

Police<br />

Community Development<br />

<strong>City</strong> Manager’s Office, Communications and Marketing<br />

Sportsplex<br />

Police<br />

Parks and Recreation<br />

Human Resources<br />

Human Resources<br />

Parks and Recreation<br />

Parks and Recreation<br />

Human Resources<br />

<strong>City</strong> Manager’s Office, Community Development<br />

Human Resources<br />

Human Resources<br />

Human Resources<br />

Human Resources<br />

Human Resources<br />

Human Resources<br />

Human Resources<br />

<strong>City</strong> Manager’s Office, <strong>Coral</strong> <strong>Springs</strong> Charter School<br />

Communications and Marketing<br />

<strong>City</strong> Manager’s Office<br />

<strong>City</strong> Manager’s Office<br />

26<br />

Fiscal Year 2012 Annual Budget


Measuring Results<br />

Quarterly Performance Review<br />

Overview<br />

The <strong>City</strong> has developed a performance measurement and<br />

management system to align department services and<br />

programs with the <strong>City</strong> Commission’s seven strategic<br />

priorities. The system enables departments to systematically<br />

measure results and make timely adjustments when<br />

results fall short <strong>of</strong> expected performance levels. Three<br />

components make up the system: a quarterly performance<br />

reporting program, a composite index that measures the<br />

overall financial and service operation position, and the<br />

State <strong>of</strong> the <strong>City</strong> report. These elements <strong>play</strong> an important<br />

part in the <strong>City</strong>’s overall Business Plan and help keep the<br />

organization on target.<br />

Departmental Measures<br />

A total <strong>of</strong> 100 performance measures have been established<br />

to measure results achieved through services and<br />

programs provided by the <strong>City</strong>’s 12 operating and support<br />

departments. The majority are on track to meet their goals<br />

by the end <strong>of</strong> the Fiscal Year. Four <strong>of</strong> the performance<br />

measures double as Key Intended Outcomes (KIOs) and are<br />

discussed in the KIO Analysis.<br />

Satisfaction with items that influence residents’ perceptions <strong>of</strong> the <strong>City</strong><br />

Key Intended Outcome Analysis<br />

and Current Initiative Update<br />

Twenty-six Key Intended Outcomes (KIOs) have been<br />

established, all <strong>of</strong> which support at least one <strong>of</strong> the seven<br />

strategic priorities. Performance goals for each KIO were<br />

developed as part <strong>of</strong> the <strong>City</strong> Commission’s Fiscal Years<br />

2010-2011 Strategic Plan. It is anticipated that the majority<br />

<strong>of</strong> these performance goals will be achieved by September<br />

30, 2011.<br />

As <strong>of</strong> the third quarter <strong>of</strong> Fiscal Year 2011, 17 KIOs have<br />

met their goals, and three KIOs are on track to meet their<br />

goals. Information for two KIOs is not yet available.<br />

Four KIOs are on watch and may not reach their goal.<br />

Volunteer hours (both citizen and teens) are below the<br />

average levels seen in the second quarter <strong>of</strong> the previous<br />

several years. Teen volunteer hours normally peak during<br />

the third and fourth quarters <strong>of</strong> the fiscal year, so we are<br />

watching this trend. The youth mentoring program has<br />

not been conducted during Fiscal Year 2011, which has<br />

hindered the <strong>City</strong> from achieving its goal <strong>of</strong> 2,000 youths<br />

involved in <strong>City</strong>-sponsored leadership opportunities. This<br />

program is being revived in a slightly different format for<br />

Fiscal Year 2012, so participation levels are expected to<br />

rise next year. The number <strong>of</strong> riders on intracity bus routes<br />

has been declining for the past year, and this goal has been<br />

adjusted downward for Fiscal Year 2012 to account for this.<br />

Quality <strong>of</strong> life<br />

95%<br />

Quality <strong>of</strong> services provided by <strong>City</strong><br />

95%<br />

How well <strong>City</strong> is planning for future<br />

92%<br />

Value for <strong>City</strong> taxes and fees<br />

84%<br />

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%<br />

Percentage <strong>of</strong> respondents who were very satisfied, satisfied, or neutral<br />

Source: ETC Institute, 2011 Resident Satisfaction Survey<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

27


Resident Survey Results<br />

Almost one-third <strong>of</strong> the KIOs are derived from the<br />

Resident Survey, which is conducted every two years.<br />

The 2011 survey was conducted by ETC Institute, a firm<br />

that performs surveys in over 500 cities and counties in<br />

46 different states. Over 1,200 households completed the<br />

survey, and the sample was stratified so that each <strong>of</strong> the six<br />

geographic sectors <strong>of</strong> the <strong>City</strong> were equally represented.<br />

The survey results have a 95% confidence level.<br />

The survey is an important part <strong>of</strong> our business model,<br />

since it tells us both how well we are serving our citizens<br />

and what issues are most important to them. Therefore,<br />

most <strong>of</strong> the new initiatives we are undertaking in Fiscal<br />

Year 2013 center around the areas most important to our<br />

residents: aesthetics and safety.<br />

Results <strong>of</strong> the survey were quite favorable. Residents<br />

throughout all areas <strong>of</strong> the <strong>City</strong> have a positive perception<br />

<strong>of</strong> the <strong>City</strong>. <strong>Coral</strong> <strong>Springs</strong> residents have higher satisfaction<br />

levels than residents <strong>of</strong> other cities in Florida and across<br />

the nation. Even more impressive is the fact that those<br />

satisfaction levels have risen since the 2009 survey, while<br />

satisfaction <strong>of</strong> residents <strong>of</strong> other Florida and US cities has<br />

declined during the same time period.<br />

All <strong>of</strong> the KIO results and the initiatives chosen for Fiscal<br />

Year 2011 are summarized on the following pages and in<br />

the appendix.<br />

Supplier and Partner Performance Data<br />

The <strong>City</strong>’s most important suppliers, partners,<br />

collaborators, and distributors are those that provide direct<br />

service to customers. Waste Management, Inc. picks up<br />

and processes trash and recycling. Pr<strong>of</strong>essional Facilities<br />

Management operates the <strong>Coral</strong> <strong>Springs</strong> Center for the<br />

Arts. Charter Schools U.S.A. manages and staffs the<br />

<strong>City</strong>’s charter middle and high school. Advanced Cable<br />

Communications provides the infrastructure for television<br />

programming. Median mowing is accomplished through<br />

a group <strong>of</strong> contractors. Service standards are part <strong>of</strong> the<br />

contracts with these organizations; the standards spell out<br />

Overall satisfaction with <strong>City</strong> services has improved in 11 <strong>of</strong> 12 areas<br />

Fire services<br />

Emergency medical services (EMS)<br />

<strong>City</strong> parks & recreation programs<br />

Police services<br />

Overall satisfaction with parks & recreation<br />

Publics <strong>work</strong>s (streets & drainage mantenance)<br />

Communication between <strong>City</strong> & residents<br />

Customer service by <strong>City</strong> employees<br />

<strong>City</strong> efforts maintaining quality <strong>of</strong> neighborhoods<br />

Code Enforcement Division Services<br />

Condition <strong>of</strong> major <strong>City</strong> streets<br />

Overall quality <strong>of</strong> services provided by <strong>City</strong><br />

99%<br />

98%<br />

99%<br />

98%<br />

96%<br />

94%<br />

95%<br />

93%<br />

96%<br />

95%<br />

93%<br />

93%<br />

93%<br />

86%<br />

94%<br />

89%<br />

89%<br />

85%<br />

81%<br />

75%<br />

95%<br />

90%<br />

95%<br />

92%<br />

28<br />

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%<br />

Significant increase<br />

2009 2011<br />

Source: ETC Institute, 2011 Resident Satisfaction Survey<br />

Fiscal Year 2012 Annual Budget


customer requirements and are discussed through<br />

periodic regularly scheduled meetings. For instance,<br />

Public Works management meets quarterly with<br />

Waste Management to review performance data and<br />

exchange information and ideas on operations. <strong>City</strong><br />

management meets quarterly with the principals<br />

<strong>of</strong> schools in the <strong>City</strong> to assess our partnership<br />

with them regarding athletic field use, after school<br />

programs, leadership development, etc.<br />

Sustainability Index<br />

The <strong>City</strong> created a sustainability index to track a<br />

broad spectrum <strong>of</strong> green benchmarks in Fiscal Year<br />

2009 as part <strong>of</strong> the Neighborhood and Environmental<br />

Sustainability priority. The index provides a means<br />

<strong>of</strong> measuring the success <strong>of</strong> our sustainability efforts,<br />

which are motivated by a desire to protect the environment<br />

and help create a more livable community combined with<br />

a desire to reduce energy and paper costs. The index was<br />

published for the first time in last year’s Business Plan<br />

and Annual Budget. After analyzing the results <strong>of</strong> last<br />

year’s index and consulting with the Neighborhood and<br />

Environmental Committee, several refinements were made<br />

to the index. Each indicator has been assigned a weight,<br />

which reflects its relative importance to <strong>City</strong> sustainability<br />

efforts. In addition, results for several indicators, which<br />

had been reported as cumulative numbers from the base<br />

year <strong>of</strong> 2008, are now being reported on a single fiscal<br />

year basis. This method <strong>of</strong> reporting will allow favorable<br />

or unfavorable trends to be spotted more easily. The index<br />

shows steady progress in meeting sustainability goals.<br />

Sustainability Index FY 2008 to 2011<br />

Actual Actual Actual Actual Q1 Actual Q2<br />

Base 2008 2009 2010 2011 2011 Goal Weight<br />

1 Number <strong>of</strong> trees planted 5,873 6,873 3,491 2,061 518 427 1.25000<br />

Base equals actual number for 2007<br />

2 Number <strong>of</strong> Certified Backyard Habitats 73 27 46 15 0 3 0.25000<br />

Base equals actual number for 2007<br />

3 Biodiversity index for environmental sites 0.80 0.80 0.80 0.79 0.79 a 0.50000<br />

(Sandy Ridge, Pine Flats, Red Lichen, Cypress Gateway)<br />

Base equals actual number for 2008, not measured before<br />

4 Percentage <strong>of</strong> "Green Building" checklist items fulfilled 25% 25% 29% 30% 24% 26% 0.50000<br />

Base equals actual number for 2008, not measured before<br />

5 Average Daily per capita consumption <strong>of</strong> potable water (gallons use 103 93 97 89 93 93 1.00000<br />

Base equals actual number for 2007<br />

6 KwH <strong>of</strong> electricity used in select <strong>City</strong> facilities 13,506,275 13,506,275 12,913,802 12,852,467 3,093,082 3,060,497 1.83334<br />

(Aquatics, Fire Training, <strong>City</strong> Hall N&S, Charter School, Gymnasium,<br />

Tennis Clubhouse, Public Safety Bldg., Utility Plant)<br />

Base equals actual number for 2008, not measured before<br />

7 Sheets <strong>of</strong> white copier paper used 4,750,000 4,750,000 5,600,000 5,000,000 2,000,000 1,400,000 1.58333<br />

Base equals actual number for 2008, not measured before<br />

8 Fuel Consumed by <strong>City</strong> Operations (diesel and unleaded) 386,325 386,325 384,440 389,180 96,322 98,236 1.83333<br />

Base equals actual number for 2008<br />

9 Linear feet <strong>of</strong> improved or new bike lanes, sidewalks, pathways 500 500 3,678 3,866 0 1,270 0.25000<br />

10 Number <strong>of</strong> CS residents dropping <strong>of</strong>f household hazardous waste 827 827 881 966 875 0 1.00000<br />

Base equals actual number for 2008, not measured before<br />

Total Index Score 101.5 110.0 110.6<br />

abiodiversitywillbemeasuredonlyonceayear.Barringanycalamitychangesinbiodiversityareexpectedtobegradual<br />

andnotnoticeablefromonequartertoanother.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

29


Fiscal Year 2011 Key Intended Outcomes (KIO) Summary<br />

Customer-Involved Government (8)<br />

FY 2008 FY 2009 FY 2010 FY 2011 FY 2011 FY 2011 FY 2011<br />

Actual Actual Actual Goal 1st Qtr 2nd Qtr 3rd Qtr<br />

1 Overall quality rating for <strong>City</strong> services and programs (Resident Survey) — 92% 92% 92% 95% — —<br />

2 Overall quality rating for <strong>City</strong> services by business owners (Business Survey) 93% — 93% N/R 93% N/R N/R<br />

3 Employee satisfaction rating (Human Resources Survey) 95% 95% 97% 90% N/A N/A N/A N/A<br />

4 Number <strong>of</strong> citizen volunteer hours donated to the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> 41,968 45,437 41,567 42,000 4,764 7,154 6,786<br />

5 Overall rating <strong>of</strong> the <strong>City</strong> in terms <strong>of</strong> communicating with residents (Resident Survey) — 86% 86% 88% 93% — —<br />

6 Overall rating <strong>of</strong> the <strong>City</strong> in terms <strong>of</strong> communicating with businesses (Business Survey) 88% — 88% N/R 88% N/R N/R<br />

7 Customer service rating by residents (Resident Survey) — 89% 89% 90% 94% — —<br />

8 Customer service rating by businesses (Business Survey) 97% — 97% N/R 97% N/R N/R<br />

Neighborhood and Environmental Sustainability (6)<br />

1 Percent <strong>of</strong> Code cases brought into voluntary compliance prior to admin./judicial process 81% 70% 90% 70% 93% 91% 89%<br />

2 Number <strong>of</strong> formal and informal neighborhood partnerships each year 24 22 15 15-20 3 5 3<br />

3 Number <strong>of</strong> volunteer hours aimed at enhancing the environment — — 590.25 500 120 87 331.5<br />

4 <strong>City</strong> crime rate (crimes/100,000 residents—Calendar Year) 2,583.90 2,530.1 2,559.8 2,530 N/A 2,469.4 —<br />

5 Safety rating in neighborhood (Resident Survey) — — 93% 92% 95% — —<br />

6 Number <strong>of</strong> trees planted within the <strong>City</strong> 6,873 3,414 2,061 2,000 518 427 524<br />

Financial Health and Economic Development (3)<br />

1 Maintain <strong>City</strong> bond ratings Moody Aaa, Fitch AAA, S&P AAA Moody Aaa Moody Aaa Moody Aaa Moody Aaa Moody Aaa Moody Aaa Moody Aaa<br />

Fitch AAA Fitch AAA Fitch AAA Fitch AAA Fitch AAA Fitch AAA Fitch AAA<br />

S&P AAA S&P AAA S&P AAA S&P AAA S&P AAA S&P AAA S&P AAA<br />

2 Residents' value rating (Resident Survey) — 77% 77% 72% 72% — —<br />

3 Non-residential value as a percent <strong>of</strong> total taxable value 19.75% 21.9% 27.9% 20% N/A N/A 28.8%<br />

Traffic, Mobility and Connectivity (2)<br />

1 Number <strong>of</strong> linear feet <strong>of</strong> improved sidewalks, bike paths, and bike lanes — 3,178 * 3,866 2,500 2,939 4,809 3,320<br />

2 Number <strong>of</strong> riders on intracity bus routes 149,166 108,740 87,513 100,000 21,013 20,748 23,078<br />

*Contract out to bid, actual construction delayed due to grant terms.<br />

Youth Development and Family Values (3)<br />

1 Number <strong>of</strong> youths involved in <strong>City</strong> sponsored leadership opportunities 2,016 1,742 1,484 2,000 125 520 325<br />

2 Number <strong>of</strong> teen volunteer hours donated to the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> 21,818 21,399 21,432 20,000 554 3,218 1,084<br />

3 Number <strong>of</strong> middle school after-school programs <strong>of</strong>fered annually 14 16 18 15 per year 14 14 14<br />

Strength in Diversity (2)<br />

1 Minority i residents who feel that the <strong>City</strong> is a great place to <strong>live</strong> (Resident Survey) — 94% 94% 89% 98% — —<br />

2 Citizen rating <strong>of</strong> <strong>City</strong> Government for respecting religious and ethnic diversity (Resident Survey) — 95% 95% 93% 98% — —<br />

Excellence in Education (2)<br />

1 Achieve gains in math/reading mean scale score at the Charter School 0.9% 0.7% 1.0% 0.6% N/A N/A N/A N/A<br />

2 Number <strong>of</strong> students attending courses <strong>of</strong>fered by partnering institutes <strong>of</strong> higher education 1,126 1,904 2,468 2,000 432 888 597<br />

Notes:<br />

Fiscal Year 2011 Third Qtr Results<br />

— Business Survey was conducted during Fiscal Year 2008. All goals marked "N/R" have been met in previous years.<br />

Met or Exceeded Goal 17<br />

On target 3<br />

On watch 4<br />

Not Available 2 N/A<br />

Total Measures 26<br />

30<br />

Fiscal Year 2012 Annual Budget


Composite Index<br />

The Composite Index comprises ten<br />

indicators, carefully chosen to give an<br />

overall snapshot <strong>of</strong> our financial and<br />

operating results. The Composite Index<br />

score is projected to decrease by a few<br />

points in Fiscal Year 2012, primarily<br />

because <strong>of</strong> the decrease in residential<br />

property value. A chart and description for<br />

each indicator is presented on the following<br />

two pages.<br />

Composite Index<br />

175<br />

150<br />

120.7<br />

126.5 136.7 141.1 140.9<br />

125 112.8 114.2<br />

100<br />

75<br />

50<br />

25<br />

145.6 151.4 156.8<br />

160.0 162.4<br />

162.0 161.8<br />

159.9<br />

ected<br />

Proje<br />

159.2<br />

ected<br />

Proje<br />

0<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

FY<br />

2009<br />

FY<br />

2010<br />

FY<br />

2011<br />

FY<br />

2012<br />

Residential Property Values<br />

Good<br />

$9.0<br />

Billions<br />

$8.3<br />

Source:<br />

$8.0<br />

$7.6 $7.7<br />

Broward<br />

County<br />

$7.0 $6.5<br />

Property<br />

$6.2<br />

Appraiser’s<br />

$6.0<br />

$5.7<br />

$5.2<br />

$5.4 $5.4 Office<br />

$5.0<br />

$4.7<br />

$4.3<br />

$4.0<br />

$4.0<br />

$3.6 $3.7<br />

$3.3<br />

$3.1<br />

$3.0<br />

$2.0<br />

$1.0<br />

$0.0<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

FY<br />

2009<br />

FY<br />

2010<br />

FY<br />

2011<br />

Projected<br />

FY<br />

2012<br />

(Property<br />

values reflect<br />

calendar year<br />

rather than<br />

fiscal year.)<br />

Residential taxable assessed property values<br />

decreased drastically in Fiscal Years 2010 and 2011.<br />

The decrease is due to property tax legislation passed<br />

in January 2008 and is indicative <strong>of</strong> the national<br />

recession which began in 2008.<br />

The sharp decrease in residential property values<br />

(see chart above) will cause an increase in nonresidential<br />

as a percentage <strong>of</strong> total value. Nonresidential<br />

includes commercial/industrial sites, as<br />

well as agricultural, institutional, government and<br />

miscellaneous real estate.<br />

Non-Residential Property Values<br />

28.8%<br />

30%<br />

27.9%<br />

As a % <strong>of</strong> Total Property Values<br />

27.4%<br />

Source:<br />

25%<br />

22.1% 22.9% 23.8% 23.6% Broward<br />

22.6% 2% County<br />

19.8% 20.5% 21.2% 22.1% 21.2% 21.9%<br />

20.1% Property<br />

19.7%<br />

20%<br />

Appraiser’s<br />

Office<br />

15%<br />

10%<br />

5%<br />

0%<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

FY<br />

2009<br />

FY<br />

2010<br />

FY<br />

2011<br />

ected<br />

Proje<br />

FY<br />

2012<br />

Good<br />

(Property<br />

values reflect<br />

calendar year<br />

rather than<br />

fiscal year.)<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

31


The <strong>City</strong> has consistently received high ratings in<br />

customer satisfaction from our residents. The overall<br />

satisfaction rating decreased in Fiscal Year 2009,<br />

yet ratings for departments and services increased.<br />

Results from the 2011 survey show a return to record<br />

high levels. In an effort to save money, the Residential<br />

Survey is being conducted every other year.<br />

Customer Satisfaction<br />

100%<br />

80%<br />

60%<br />

40%<br />

20%<br />

0%<br />

89% 90% 91% 93% 90% 92% 93% 93%<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

95% 95%<br />

FY<br />

2005<br />

FY<br />

2006<br />

93% 93% 92% 92%<br />

FY<br />

2007<br />

esult<br />

used prior year re<br />

vey conducted; u<br />

No surv<br />

FY<br />

2008<br />

FY<br />

2009<br />

esult<br />

used prior year re<br />

vey conducted; u<br />

No surv<br />

FY<br />

2010<br />

95% 95%<br />

FY<br />

2011<br />

esult<br />

used prior year re<br />

vey conducted; u<br />

No surv<br />

FY<br />

2012<br />

Good<br />

Source:<br />

2011<br />

Resident<br />

Survey<br />

conducted<br />

by ETC<br />

Institute.<br />

Crime Rate<br />

Good<br />

6,000<br />

5,000<br />

4,000<br />

3,000<br />

2,000<br />

1000 1,000<br />

0<br />

7<br />

4885.7<br />

FY<br />

1997<br />

4390.9<br />

FY<br />

1998<br />

3987.6<br />

FY<br />

1999<br />

3506.9<br />

3<br />

FY<br />

2000<br />

390.1<br />

33<br />

FY<br />

2001<br />

2<br />

3001.2<br />

FY<br />

2002<br />

3.5<br />

3193<br />

FY<br />

2003<br />

.5<br />

3085<br />

FY<br />

2004<br />

2731.4<br />

FY<br />

2005<br />

2259.3<br />

FY<br />

2006<br />

Incidents <strong>of</strong> major crimes per 100,000 population<br />

2500.5<br />

FY<br />

2007<br />

2583.9<br />

FY<br />

2008<br />

2530.1<br />

FY<br />

2009<br />

2559.1<br />

FY<br />

2010<br />

2469.4<br />

FY<br />

2011<br />

2530.0<br />

ed<br />

Project<br />

FY<br />

2012<br />

Source:<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong><br />

<strong>Springs</strong> Police<br />

Department t and<br />

Florida<br />

Department <strong>of</strong><br />

Law<br />

Enforcement<br />

Crime Report<br />

(Crime figures<br />

are calculated<br />

utilizing<br />

calendar year<br />

rather than<br />

fiscal year)<br />

Crime in the <strong>City</strong> continues to decline. The total<br />

number <strong>of</strong> indexed crimes (3,145) is at its lowest<br />

level since calendar year 2005. The rate <strong>of</strong> crime per<br />

100,000 population has fallen from 2,583.9 for Fiscal<br />

Year 2008 to 2,469.4 for Fiscal Year 2011. The rise<br />

in the crime rate from FY 2009 to FY 2010 was the<br />

result <strong>of</strong> a mathematical anomaly. While the number<br />

<strong>of</strong> crimes decreased during this period, the population<br />

upon which the ratio is based decreased at a faster<br />

rate.<br />

Athletic League Participants<br />

Good<br />

Some <strong>of</strong> the activities <strong>of</strong>fered by the Parks and<br />

Recreation Department are basketball, soccer, football,<br />

baseball, roller hockey, lacrosse, and cheerleading.<br />

Independent teams and programs, though not counted<br />

in this measure, also utilize <strong>City</strong> facilities. The number<br />

<strong>of</strong> athletic league participants is projected to increase<br />

in Fiscal Year 2011, mainly due the addition <strong>of</strong> new<br />

leagues.<br />

14,000<br />

12,000<br />

10,000<br />

8,000<br />

6,000<br />

4,000<br />

2000 2,000<br />

0<br />

12,500 12,636<br />

11,757<br />

11,624<br />

10,855 10,959<br />

11,150 10,151151<br />

9,500<br />

8,270<br />

8,500<br />

8,763 9,000 9,000<br />

7,800<br />

7,792<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

FY<br />

2009<br />

FY<br />

2010<br />

Projected<br />

FY<br />

2011<br />

Projected<br />

FY<br />

2012<br />

Source:<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong><br />

<strong>Springs</strong> Parks<br />

and<br />

Recreation<br />

Department<br />

Accidents at Major Intersections<br />

Good<br />

180<br />

160<br />

140<br />

120<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

165<br />

FY<br />

1997<br />

32<br />

170 169<br />

FY<br />

1998<br />

FY<br />

1999<br />

147<br />

FY<br />

2000<br />

160<br />

138<br />

130 131 132<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

122 123 123<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

120<br />

FY<br />

2009<br />

124<br />

FY<br />

2010<br />

124 124<br />

Projected<br />

FY<br />

2011<br />

Projected<br />

FY<br />

2012<br />

Source:<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong><br />

<strong>Springs</strong> Police<br />

Department<br />

Traffic<br />

Division<br />

The number <strong>of</strong> accidents at 16 major intersections<br />

is tracked and analyzed to reveal trends and to<br />

identify which methods are effective at reducing<br />

the number <strong>of</strong> crashes. Overall, this measure has<br />

been trending downward since Fiscal Year 1994. It<br />

is projected that the number <strong>of</strong> accidents at major<br />

intersections will not exceed 124 during the fiscal<br />

year based on current trends.<br />

Fiscal Year 2012 Annual Budget


Volunteers in Government<br />

Good<br />

600<br />

500<br />

400<br />

300<br />

265<br />

276<br />

266<br />

303<br />

410<br />

431<br />

404<br />

458<br />

463<br />

479<br />

454<br />

463<br />

494<br />

519<br />

510<br />

ected<br />

Proje<br />

510<br />

ected<br />

Proje<br />

The number <strong>of</strong> volunteers in government reached an<br />

all-time high <strong>of</strong> 519 for Fiscal Year 2010 and we expect<br />

that level to decline slightly during Fiscal Years 2011<br />

and 2012. Members <strong>of</strong> our committees and boards are<br />

counted as volunteers for this indicator.<br />

200<br />

100<br />

0<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

FY<br />

2009<br />

FY<br />

2010<br />

FY<br />

2011<br />

FY<br />

2012<br />

Source:<br />

Database <strong>of</strong><br />

Boards and<br />

Committees<br />

Employee Satisfaction Good<br />

All employees are surveyed annually by the Human<br />

Resources Department to determine overall job<br />

satisfaction. The employee satisfaction rating was<br />

projected to decrease because <strong>of</strong> employee <strong>work</strong><br />

loads increasing in Fiscal Year 2009 and the wage<br />

freeze in Fiscal Year 2010, but results <strong>of</strong> the Fiscal<br />

Year 2010 survey showed a satisfaction rate <strong>of</strong> 97%.<br />

100%<br />

80%<br />

60%<br />

40%<br />

20%<br />

0%<br />

93% 95% 95%<br />

90%<br />

92% 91% 93% 94% 95% 97% 95% 95% 97% 95% 95%<br />

91%<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

FY<br />

2009<br />

FY<br />

2010<br />

ojected<br />

Pro<br />

FY<br />

2011<br />

ected<br />

Proje<br />

FY<br />

2012<br />

Source:<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong><br />

<strong>Springs</strong> uman<br />

Resources<br />

Department<br />

mployee<br />

Survey<br />

Employee Productivity<br />

Good<br />

12.0<br />

Employees Per Million Dollars <strong>of</strong> Revenue<br />

10.0 9.25 9.08<br />

8.78<br />

7.96<br />

7.61<br />

8.0 7.25 7.17 6.94<br />

Source:<br />

6.57 6.39<br />

Financial<br />

5.97 5.77 5.77 5.60<br />

6.0<br />

5.39 5.39 Services<br />

Annual<br />

Budget<br />

4.0<br />

20 2.0<br />

rojected<br />

Pr<br />

(Calculation<br />

includes full-time<br />

employees for all<br />

funds divided by<br />

Net Revenues)<br />

It will take fewer than six full-time employees to<br />

generate one million dollars <strong>of</strong> revenue, down from<br />

10.91 in Fiscal Year 1994. The <strong>City</strong> eliminated 34<br />

full-time positions through attrition between FY 2008<br />

and FY 2011.<br />

0.0<br />

FY<br />

1997<br />

FY<br />

1998<br />

FY<br />

1999<br />

FY<br />

2000<br />

FY<br />

2001<br />

FY<br />

2002<br />

FY<br />

2003<br />

FY<br />

2004<br />

FY<br />

2005<br />

FY<br />

2006<br />

FY<br />

2007<br />

FY<br />

2008<br />

FY<br />

2009<br />

FY<br />

2010<br />

FY<br />

2011<br />

FY<br />

2012<br />

School Overcrowding<br />

Good<br />

Overcrowding has continually decreased for <strong>Coral</strong><br />

<strong>Springs</strong> schools since FY 2002. Enrollment and<br />

capacity numbers are provided by the Broward<br />

County School District.<br />

150%<br />

125%<br />

100%<br />

117% 122% 119% 122% 122% 123% 113% 114% 112%<br />

104%<br />

% Capacity Student Stations Source:<br />

Broward<br />

County<br />

School<br />

96% Board<br />

95%<br />

92% 92% 93% 92%<br />

75%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

50% (Percentag<br />

es reflect<br />

academic<br />

25%<br />

year rather<br />

than fiscal<br />

0%<br />

year.)<br />

FY FY FY FY FY FY FY FY FY FY FY FY FY FY FY FY<br />

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012<br />

Projected<br />

33


Service and Operations Strategy<br />

This proposed budget covers the first year within<br />

a two-year Strategic Plan for Fiscal Years 2012<br />

and 2013. The seven priorities identified by the<br />

<strong>City</strong> Commission for this strategic planning<br />

cycle set the agenda for the Business Plan,<br />

namely:<br />

• Customer-Involved Government<br />

• Neighborhood and Environmental<br />

Sustainability<br />

• Financial Health and Economic Development<br />

• Traffic, Mobility and Connectivity<br />

• Youth Development and Family Values<br />

• Strength in Diversity<br />

• Excellence in Education<br />

While the Strategic Plan sets out the vision, the<br />

Business Plan outlines tangible plans for making<br />

the vision a reality. In each <strong>of</strong> the priority areas,<br />

department directors have developed initiatives<br />

that will direct the way the <strong>City</strong> operates in order<br />

to address our seven priorities and implement the<br />

vision expressed in the Strategic Plan.<br />

A Word About Existing Services<br />

and Ongoing Initiatives<br />

In some sections, we have highlighted initiatives<br />

that were in previous Business Plans that are<br />

still being implemented in Fiscal Year 2012.<br />

Generally, if an initiative is fully operational<br />

and integrated into our service package, it will<br />

not be mentioned. The emphasis is on multiyear<br />

implementation and the evolution <strong>of</strong> existing<br />

initiatives.<br />

For more detail about the services we provide,<br />

and the performance measures we use to manage<br />

those services, please reference the departmental<br />

sections <strong>of</strong> this document.<br />

Our New Initiatives<br />

Initiatives are chosen that will assist us in<br />

achieving our Key Intended Outcomes. We<br />

include those we feel are significant contributors<br />

to supporting our strategic priorities or put<br />

additional demands on our resources. In this<br />

way, we identify the most significant actions we<br />

plan to take next year.<br />

Fiscal Year 2012 will present new challenges.<br />

Adhering to our successful business model,<br />

we will be preparing for the new normal that<br />

is resulting from the slow recovery from the<br />

Great Recession. This Business Plan includes<br />

several initiatives designed to proactively prime<br />

the engine <strong>of</strong><br />

economic growth<br />

by assisting our<br />

existing business<br />

community,<br />

deploying<br />

resources to<br />

encourage<br />

redevelopment<br />

<strong>of</strong> commercial<br />

areas such as the<br />

Corporate Park,<br />

and investing<br />

in education.<br />

In addition,<br />

since aesthetics<br />

and overall<br />

attractiveness <strong>of</strong> a<br />

community have been shown to be essential to<br />

draw new businesses and residents, a number <strong>of</strong><br />

Business Plan initiatives will enhance the <strong>City</strong>’s<br />

appearance and overall safety.<br />

Wherever applicable, operating expenditures<br />

have been identified for the first year only.<br />

Capital expenditures also reflect only the first<br />

year <strong>of</strong> the project, and do not include capital<br />

carrying costs.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>’ Business Model<br />

Citizen Input<br />

Strategic Plan<br />

Business Plan<br />

Budgets<br />

Output to Citizens<br />

Data Analysis<br />

34<br />

Fiscal Year 2012 Annual Budget


Customer-Involved Government<br />

New Initiatives<br />

50th Anniversary Planning<br />

Lead Departments: <strong>City</strong> Manager’s Offi ce,<br />

Communications and Marketing<br />

Operating Expenses: $25,000<br />

In preparation for the <strong>City</strong>’s 50th anniversary<br />

on July 10, 2013, staff will <strong>work</strong> in conjunction<br />

with a committee <strong>of</strong> volunteers appointed by<br />

the <strong>City</strong> Commission on a host <strong>of</strong> events and<br />

promotional efforts. This initiative will dovetail<br />

with the ongoing Community Pride initiative<br />

meant to revitalize <strong>City</strong> facilities, rights-<strong>of</strong>-way,<br />

parks, and other projects in preparation for the<br />

anniversary. Staff and the committee will <strong>work</strong><br />

on activities including developing a logo and<br />

web page to solicit ideas from the community,<br />

planning a cluster <strong>of</strong> <strong>City</strong>wide events on and<br />

around the actual anniversary date <strong>of</strong> July 10,<br />

2013, and branding all ongoing major <strong>City</strong> events<br />

throughout 2013 as part <strong>of</strong> the 50th Anniversary<br />

festivities.<br />

Known as “the <strong>City</strong> in the Country,” <strong>Coral</strong> <strong>Springs</strong> started as a marshy wilderness in western Broward County.<br />

Key Intended Outcomes<br />

FY 2012<br />

Goal<br />

FY 2013<br />

Goal<br />

Overall quality rating for <strong>City</strong> services and programs (Resident<br />

Survey)<br />

Overall quality rating for <strong>City</strong> services by business owners<br />

(Business Survey)<br />

— 92%<br />

92% —<br />

Employee satisfaction rating (Human Resources Survey) 90% 90%<br />

Number <strong>of</strong> citizen volunteer hours 42,000 42,000<br />

Overall rating <strong>of</strong> the <strong>City</strong> in terms <strong>of</strong> communicating with residents<br />

(Resident Survey)<br />

Overall rating <strong>of</strong> the <strong>City</strong> in terms <strong>of</strong> communicating with<br />

businesses (Business Survey)<br />

— 88%<br />

88% —<br />

Customer service rating by residents (Resident Survey) — 90%<br />

Customer service rating by businesses (Business Survey) 90% —<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

35


36<br />

Street Lighting Improvements<br />

Lead Department: Public Works<br />

Operating Expenses: $25,000<br />

According to the 2011 Residential Survey, respondents<br />

were not satisfied with the adequacy <strong>of</strong> street lighting in<br />

nine <strong>of</strong> the <strong>City</strong>’s 30 survey sections. A three-pronged<br />

approach will be taken to address the adequacy <strong>of</strong> street<br />

lighting.<br />

• Improve light output in neighborhoods: Of the 263 street<br />

lights located within the nine sections mentioned above,<br />

72 (27%) were fully blocked and another 106 (40%) were<br />

partially blocked by the tree canopy. To address this the<br />

<strong>City</strong> will employ a licensed tree trimmer to properly<br />

prune the trees away from these lights. In addition, these<br />

streetlights will be upgraded from 70-watt to 150-watt<br />

high pressure sodium fixtures.<br />

• Enhance reporting <strong>of</strong> street light outages: Currently,<br />

outages are reported on an ad hoc basis by police<br />

<strong>of</strong>ficers on patrol, Streets division employees, and<br />

citizens. In Fiscal Year 2012, Streets division employees<br />

will be scheduled during evening hours to search for<br />

non-<strong>work</strong>ing street lights. In addition, Code Rangers<br />

will be trained to find pole numbers and periodically<br />

report street light outages.<br />

• Increase public awareness: A media campaign to<br />

educate the public on the proper method to report street<br />

light outages will be developed. A mobile message<br />

board will be deployed dis<strong>play</strong>ing “Report Street Light<br />

Outages.”<br />

Park VIPs (Volunteers in Parks)<br />

Lead Department: Parks and Recreation<br />

Operating Expenses: Existing<br />

The purpose <strong>of</strong> this initiative is to train and deploy a group<br />

<strong>of</strong> volunteers that will alert staff to safety issues at our<br />

parks and provide information to park visitors.<br />

The program will be open to volunteers ages 18 or older<br />

who will inspect the park for safety issues such as electric<br />

outlets without covers, holes along pathways or in the open<br />

areas, broken fences, lights that are out, or other problems.<br />

When they identify an issue they will notify the Parks<br />

and Recreation Department, and staff will then take care<br />

<strong>of</strong> the issues as soon as possible. Parks and Recreation<br />

staff will provide basic initial and quarterly training to<br />

volunteers. They will be given a vest so that they can be<br />

easily identified when they are in the parks. Although the<br />

purpose <strong>of</strong> the program is to improve park maintenance,<br />

the volunteers will also be given some training by the<br />

Police Department to help them become alert to suspicious<br />

behavior or other potential criminal activity.<br />

The volunteers will also be able to give general information<br />

to park visitors, such as locations and directions to other<br />

park facilities, hours <strong>of</strong> operations, and contact numbers for<br />

park assistance.<br />

Closed Captioning <strong>City</strong> TV<br />

Lead Department: Communications and Marketing<br />

Operating Expenses: $10,000<br />

Capital Outlay: $5,000<br />

The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> <strong>of</strong>fers more than 27<br />

communication vehicles to better connect the <strong>City</strong> and the<br />

public it serves. The Communications and Marketing team<br />

provides a variety <strong>of</strong> media services to inform, educate, and<br />

interact with its customers, including <strong>City</strong> TV. The mission<br />

<strong>of</strong> <strong>City</strong> TV is to make local government more accessible to<br />

the citizens <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>. Many programs and services<br />

are broadcast through this service. In order to extend this<br />

service to the hearing impaired, programming including<br />

Commission meetings will be broadcast with closed<br />

captioning.<br />

Lead Department: Police<br />

Operating Expenses: Existing<br />

Web-Based Crime Reporting<br />

Forfeiture Fund: $36,000 (approved in prior years)<br />

The goal <strong>of</strong> the web-based reporting program is to provide<br />

an option for citizens to report certain crimes directly from<br />

their home or business. Customers can self-report incidents<br />

such as minor theft, vandalism, lost property, harrassing<br />

phone calls, or other minor crimes without a suspect 24<br />

hours a day, 7 days a week, without having to wait for an<br />

<strong>of</strong>ficer to respond to their call. The report will be reviewed<br />

and approved by Police Department personnel. Citizens will<br />

be able to obtain an <strong>of</strong>ficial copy <strong>of</strong> the police report within<br />

five business days <strong>of</strong> entering the information in the system.<br />

This initiative will make reporting minor crimes more<br />

convenient for citizens, while also allowing police resources<br />

to be deployed more quickly to more serious crimes.<br />

Fiscal Year 2012 Annual Budget


Lead Department: Police<br />

Grant Funds: $100,000<br />

<strong>City</strong> Hall Security Improvements<br />

<strong>City</strong> Hall, built in 1966, was originally designed for use<br />

as a sales and business <strong>of</strong>fice for the real estate developer.<br />

It was never intended to serve the needs <strong>of</strong> a large, urban<br />

population. Furthermore, the external environment<br />

has changed drastically since 1966 as evidenced by the<br />

escalating threats <strong>of</strong> violence from criminals and terrorists<br />

as seen far too <strong>of</strong>ten around the nation.<br />

To bring <strong>City</strong> Hall in line with this new reality, the Police<br />

Department examined the facility’s physical environment<br />

as well as its security procedures. The purpose <strong>of</strong> the Fiscal<br />

Year 2011 study was to enhance the safety <strong>of</strong> employees,<br />

volunteers, citizens, and visitors by identifying potential<br />

shortcomings and prioritizing recommended solutions.<br />

As a result <strong>of</strong> the study, the <strong>City</strong> will use Urban Area<br />

Security Initiative (UASI) grant funds in Fiscal Year 2012<br />

to implement many <strong>of</strong> the recommendations including<br />

increased exterior lighting, rapid access for first responders,<br />

adopting key card technology, upgrading door locks,<br />

installing surveillance cameras, and implementation <strong>of</strong> a<br />

monitored alarm system.<br />

<strong>City</strong> Marketing Plan<br />

Lead Departments: <strong>City</strong> Manager’s Offi ce,<br />

Communications and Marketing<br />

Partner: Economic Development Foundation<br />

Operating Expenses: Existing<br />

As part <strong>of</strong> the <strong>City</strong>’s overall branding efforts to attract<br />

and retain residents and businesses, staff will <strong>work</strong> on a<br />

master marketing plan that encompasses both promotional<br />

opportunities as well as infrastructure “facelift”<br />

opportunities for our parks, medians, entranceways, etc.<br />

Staff will look at planning new activities to bring out<br />

families from our community and surrounding areas,<br />

with an emphasis on signature events throughout the<br />

year, <strong>work</strong>ing in concert with the Retail Coalition being<br />

formed with guidance from the Economic Development<br />

Foundation. This initiative will also overlap with the 50th<br />

Anniversary initiative’s events and promotions and the<br />

Community Pride initiative. Staff will also look at ways<br />

certain mobile applications and technology can be deployed<br />

to enhance branding and better connect our community.<br />

The proposed de<strong>live</strong>rable is a plan outlining events,<br />

improvements, and treatments in <strong>City</strong> media, with time<br />

lines, that can be presented to the <strong>City</strong> Commission and<br />

publicized at the beginning <strong>of</strong> the new fiscal year.<br />

In 1974, O. Benjamin Geiger was elected Mayor <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>. He led the commission in setting up a strong city manager form <strong>of</strong> government and<br />

developing codes and ordinances to create a pr<strong>of</strong>essionally run <strong>City</strong>.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

37


Ongoing Initiatives<br />

Code Enforcement Rangers (2010-2012)<br />

Lead Department: Code Enforcement<br />

Operating Expenses: $6,000<br />

Code Rangers are volunteers trained to help improve the<br />

aesthetics <strong>of</strong> the <strong>City</strong> by detecting abandoned properties,<br />

addressing health and safety issues, and identifying<br />

other potential code violations. They support proactive<br />

code enforcement and partnerships with neighborhood<br />

and homeowner associations, ensuring healthy and vital<br />

neighborhoods, free <strong>of</strong> crime, grime and decline.<br />

Code Rangers assist in the field and in the <strong>of</strong>fice. They<br />

conduct sweeps in neighborhoods leaving door hangers, or<br />

“Friendly Reminders Requesting Voluntary Compliance,”<br />

and follow up with re-inspection. The <strong>City</strong> has the capacity<br />

to support about 20 volunteers. The Code Enforcement<br />

Division is coordinating this effort with the <strong>City</strong>’s<br />

Volunteer Services.<br />

Station 71 Improvements (2009-2012)<br />

Lead Department: Fire<br />

Capital Outlay: $1.7 million (budgeted in prior years) and<br />

$400k re-allocated from existing capital funds<br />

A feasibility study conducted in 2008 explored several<br />

options for modernizing aging Fire Station 71. The<br />

possibilities considered included renovation <strong>of</strong> the existing<br />

structure, tearing down the existing station and building a<br />

new fire station on the same site, or building a new station<br />

at a different location. The study concluded that the most<br />

practical and cost effective option was to raze the existing<br />

structure then build a new station at the same site.<br />

This new firehouse will provide necessary space to<br />

accommodate male and female firefighters with dormitory<br />

living facilities and adequate <strong>work</strong>ing areas to perform<br />

their functions as emergency responders. Additional space<br />

will also be utilized to store protective equipment and for<br />

training.<br />

Architectural and engineering design is scheduled to<br />

be completed by October 2011. Construction <strong>of</strong> the new<br />

fire station will begin in the early months <strong>of</strong> 2012, with<br />

completion expected within ten months. A modular home<br />

was purchased and placed at the Fire Training Academy to<br />

provide temporary housing for firefighters <strong>work</strong>ing out <strong>of</strong><br />

Station 71.<br />

Building Division and EDF Customer Communication<br />

(2010-2012)<br />

Lead Department: Building<br />

Operating Expenses: Existing<br />

This program was initiated by the Building division to<br />

enhance communication with its customers. Based on<br />

discussions with focus group members, coupled with<br />

customer survey results, the following programs exist<br />

for customers in industries targeted by the Economic<br />

Development Foundation:<br />

• Design Review Committee process involvement.<br />

• Pre-application review.<br />

• An assigned Project Coordinator to improve clarity and<br />

productivity for the applicant.<br />

• Pre-construction meetings for DRC, EDF, and CRA<br />

projects.<br />

• Weekly meetings during construction phase.<br />

• Staff wrap-up meetings with property owner and<br />

contractor at conclusion <strong>of</strong> project.<br />

During Fiscal Year 2011, these steps have<br />

provided solid support to our developers and<br />

strengthened the <strong>City</strong>’s economic development<br />

strategy. They also provided feedback to help the<br />

Building division improve its performance.<br />

The focus <strong>of</strong> this program for Fiscal Year 2012<br />

is to continue improving coordination between<br />

the <strong>City</strong> and builders to provide a more efficient<br />

review process while motivating new businesses<br />

to consider making <strong>Coral</strong> <strong>Springs</strong> a permanent<br />

location.<br />

The Fire Department brings a surprise birthday celebration to a lucky <strong>Coral</strong> <strong>Springs</strong> girl.<br />

38<br />

Fiscal Year 2012 Annual Budget


Neighborhood and Environmental Sustainability<br />

New Initiatives<br />

Park Improvement Master Plan<br />

Lead Department: Parks and Recreation<br />

Operating Expenses: $25,000<br />

In 2013, <strong>Coral</strong> <strong>Springs</strong> will turn 50 years old. This is<br />

cause for celebration but also a reminder that we are no<br />

longer a new city. Some <strong>of</strong> our infrastructure is in need <strong>of</strong><br />

replacement. Our older parks are in need <strong>of</strong> repair and in<br />

some cases, a landscaping overhaul.<br />

The process to address the condition <strong>of</strong> our parks began<br />

in 2011 with the hiring <strong>of</strong> a landscape consultant to assess<br />

the appearance, safety, and ease <strong>of</strong> movement within<br />

Mullins Park. This initiative will expand that planning<br />

process to include all the <strong>City</strong>’s parks. <strong>City</strong> staff will <strong>work</strong><br />

with a consultant to develop a master plan to identify and<br />

prioritize the capital improvements necessary to enhance<br />

the appearance and optimal use <strong>of</strong> space within the parks.<br />

Water Saving Devices<br />

Lead Department: Public Works<br />

Capital Outlay: $100,000<br />

As part <strong>of</strong> the federal stimulus package, the <strong>City</strong> was<br />

awarded an Energy Efficiency and Conservation Block<br />

Grant for a variety <strong>of</strong> projects intended to evaluate energy<br />

saving opportunities. One <strong>of</strong> these projects was an energy<br />

audit which examined numerous <strong>City</strong> buildings resulting<br />

in recommendations for retr<strong>of</strong>itting air conditioning,<br />

plumbing, ro<strong>of</strong>ing, and exterior lighting.<br />

This effort will focus on the audit’s plumbing retr<strong>of</strong>it<br />

recommendations, including replacement <strong>of</strong> existing<br />

toilets, urinals, faucets, and showerheads with waterconserving<br />

models at the following buildings: Charter<br />

School, Gym, Tennis Center, Cypress Park, Center for the<br />

Arts, Aquatics, <strong>City</strong> Hall North and South, Fire Training<br />

Academy, Westside Maintenance Compound, and Fire<br />

Stations 95 and 43.<br />

Key Intended Outcomes<br />

FY 2012<br />

Goal<br />

FY 2013<br />

Goal<br />

Percent <strong>of</strong> Code cases brought into voluntary compliance prior to<br />

administrative/judicial process<br />

Number <strong>of</strong> formal and informal neighborhood partnerships each<br />

year<br />

Number <strong>of</strong> volunteer hours aimed at enhancing the environment<br />

(A subset <strong>of</strong> the CIG KIO. Includes environmental partnerships, student research<br />

projects, Eagle Scout projects, EarthFest, Adopt-A-Street, and Waterway<br />

Cleanup.)<br />

<strong>City</strong> crime rate (crimes per 100,000 residents)<br />

(Note: lower population may make crime RATE higher)<br />

75% 75%<br />

15 15<br />

1,500 1,500<br />

2,530 2,530<br />

Safety rating in neighborhood (Resident Survey) — 92%<br />

Number <strong>of</strong> trees planted within the <strong>City</strong><br />

(Note: NEC goal recommendation)<br />

1,750 1,750<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

39


Fats, Oils, and Grease (FOG) Regulation Program<br />

Lead Department: Public Works<br />

Capital Outlay: $40,000 (Water and Sewer Fund)<br />

Fats, oils and grease, primarily generated from restaurants<br />

and other food establishments, are major contributors to<br />

sewer line blockages and overflows. Fats, oils and grease<br />

(FOG) obstruct float levels within lift stations and reduce<br />

the life <strong>of</strong> pumps, increasing the need for service and<br />

maintenance. In Fiscal Year 2010, the Utilities division<br />

responded to approximately 120 sewer back-up or overflow<br />

calls, resulting in an unexpected cost <strong>of</strong> $55,800.<br />

This initiative will begin with a study <strong>of</strong> the damage<br />

FOG is infliciting on the <strong>City</strong> sewer system, research best<br />

practices for reducing this damage and provide preventive<br />

recommendations. As a result <strong>City</strong> codes may be revised<br />

to require annual inspection and maintenance <strong>of</strong> privately<br />

owned grease traps.<br />

Currently, a pilot maintenance program is in progress to<br />

evaluate and reduce the presence <strong>of</strong> FOG in five <strong>of</strong> the<br />

<strong>City</strong>’s 50 lift stations.<br />

Additional actions may include:<br />

• Determine if local food establishments have a FOG<br />

removal program.<br />

• Report on the impact <strong>of</strong> FOG on current Utilities<br />

operation.<br />

• Prepare an educational campaign to emphasize the<br />

importance <strong>of</strong> grease trap cleaning.<br />

• Monitor the effect <strong>of</strong> an ordinance to regulate<br />

maintenance requirements <strong>of</strong> private grease traps.<br />

As this phase <strong>of</strong> the FOG program develops, the <strong>City</strong> will<br />

evaluate the maintenance program’s effectiveness and the<br />

potential cost <strong>of</strong> expanding it to all 50 lift stations.<br />

Community Pride Phase III<br />

Lead Department: Parks and Recreation<br />

Operating Expenses: $413,647<br />

Capital Outlay: $2,288,922 capital funds and $526,111 Tree<br />

Trust funds<br />

The Community Pride initiative got <strong>of</strong>f the ground in 2010<br />

by developing a multiyear plan focusing on revitalizing city<br />

facilities, rights-<strong>of</strong>-way, parks, and medians in preparation<br />

for the <strong>City</strong>’s anniversary. This initiative, therefore, will<br />

dovetail with the 50th Anniversary Committee initiative<br />

meant to plan events celebrating the <strong>City</strong>’s anniversary.<br />

Community Pride continued in 2011 with projects designed<br />

to revitalize the look <strong>of</strong> the city such as modifications<br />

to existing bicycle and pedestrian walkways, parking<br />

lot improvements, renovations to neighborhood parks,<br />

enhancing and allocating additional resources to the<br />

maintenance <strong>of</strong> roadway medians.<br />

In 2012, not only will these projects continue but additional<br />

projects designed to enhance the aesthetic appeal <strong>of</strong> <strong>City</strong>owned<br />

properties will begin. For example, park common<br />

grounds (i.e., non-athletic fields) will be fertilized on a<br />

continuing basis to beautify the entire park.<br />

In previous years the <strong>City</strong> invested heavily in restoring<br />

the tree canopy. Therefore the <strong>City</strong> will hire an in-house<br />

tree trimming crew to maintain a healthy tree canopy by<br />

regularly and properly trimming <strong>City</strong> trees. The crew will<br />

include a full-time arborist who will establish a master<br />

tree trimming program to include trees on medians and at<br />

all public buildings, parks and linear parks throughout the<br />

<strong>City</strong>.<br />

Other projects consistent with promoting beautification<br />

efforts will continue. These include painting and pressure<br />

cleaning <strong>of</strong> buildings, resurfacing and maintaining <strong>City</strong><br />

roads, repair and replacement <strong>of</strong> ro<strong>of</strong>s at various <strong>City</strong><br />

facilities, and upkeep <strong>of</strong> athletic fields and pools.<br />

40<br />

Fiscal Year 2012 Annual Budget


Code Enforcement Process Improvement<br />

Lead Department: Information Services<br />

Capital Outlay: $120,000<br />

This project seeks to improve the efficiency and<br />

effectiveness <strong>of</strong> the code enforcement process by<br />

automating some <strong>of</strong> its manual and outdated systems.<br />

The new computer s<strong>of</strong>tware will allow staff to handle an<br />

increased case load, and enable Code <strong>of</strong>ficers to process<br />

citations and updates directly from the field using wireless<br />

technology. The new s<strong>of</strong>tware will benefit citizens as well,<br />

allowing them to submit pictures <strong>of</strong> code violations and<br />

receive status updates <strong>of</strong> requests and complaints through<br />

the Internet.<br />

The s<strong>of</strong>tware will need to be cost-effective and integrate<br />

with existing s<strong>of</strong>tware being used by the <strong>City</strong>.<br />

FPL Transformer Screening Feasibility Study<br />

Lead Department: Parks and Recreation<br />

Operating Expenses: Existing<br />

There are a number <strong>of</strong> large Florida Power and Light<br />

(FPL) transformer/junction boxes located throughout<br />

the <strong>City</strong>. These junction boxes do not blend in with their<br />

surroundings because there has been no attempt to screen<br />

or conceal them. Furthermore, since they tend to be<br />

located adjacent to major roadways, they become targets<br />

for graffiti. In short, these junction boxes have become<br />

eyesores that are not in keeping with the aesthetics that<br />

define our community.<br />

During the coming year, the <strong>City</strong> will form a multidisciplinary<br />

team to study the feasibility <strong>of</strong> planting<br />

hedges or erecting visually appealing screens to conceal<br />

these structures from public view. The team will need to<br />

gain an understanding <strong>of</strong> FPL accessibility requirements<br />

so proper screens can be designed. Since most <strong>of</strong> these<br />

boxes are not sited on <strong>City</strong>-owned property, the team<br />

must also investigate the viability <strong>of</strong> negotiating easement<br />

agreements with the property owners.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

Neighborhood Stabilization Program (NSP3)<br />

Lead Department: Community Development<br />

Grant Funded: $1,657,845<br />

In 2008, Congress appropriated funds for neighborhood<br />

stabilization through the Neighborhood Stabilization<br />

Program (NSP1), and the <strong>City</strong> received an allocation <strong>of</strong><br />

$3,378,142. In 2010, Congress appropriated a third round<br />

<strong>of</strong> Neighborhood Stabilization Program funds enabling the<br />

<strong>City</strong> to receive an additional allocation <strong>of</strong> $1,657,845.<br />

The <strong>City</strong>’s NSP3 grant will be a substantial amendment to<br />

its currently approved plan for the Community Development<br />

Block Grant (CDBG). The NSP3 grant is a special CDBG<br />

allocation to address the problem <strong>of</strong> abandoned and<br />

foreclosed homes.<br />

The main goal <strong>of</strong> the NSP3 is to invest funds to revitalize<br />

and reconnect targeted neighborhoods with the economy,<br />

housing market, and social net<strong>work</strong>s <strong>of</strong> the community and<br />

metropolitan area as a whole. The <strong>City</strong> will use these funds<br />

to provide grant assistance to low- to moderate- income<br />

persons through the following strategies:<br />

Financing Mechanism (Purchase Assistance) - This activity<br />

sets aside funds to address the abundance <strong>of</strong> vacant homes<br />

and assist qualified buyers with purchasing a foreclosed<br />

property that has been deemed eligible under NSP3.<br />

Purchase and Rehabilitation Assistance - This activity<br />

sets aside funds to assist homeowners that purchased a<br />

foreclosed property with NSP3 funds to help them make<br />

minor repairs and/or make energy efficient improvements.<br />

Twenty-five percent <strong>of</strong> the funds from each type <strong>of</strong><br />

assistance must be set aside to assist low-income persons,<br />

with the remainder used for moderate-income persons. The<br />

<strong>City</strong> must expend 50% <strong>of</strong> funds by March 2013 and 100%<br />

by March 2014.<br />

Neighborhood Preservation Program Enhancement<br />

Lead Department: Code Enforcement<br />

Operating Expenses: Existing<br />

The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> has a significant amount <strong>of</strong><br />

residential rental property, and has no readily available<br />

list <strong>of</strong> landlords <strong>of</strong> those properties. When emergencies<br />

or health and safety violations occur at those properties,<br />

it is essential that authorities be able to quickly contact<br />

the owner. This initiative will add a landlord registration<br />

program to our existing Neighborhood Preservation<br />

Program. The program will require registration <strong>of</strong> all rental<br />

properties <strong>of</strong> two or more units, which will provide the <strong>City</strong><br />

with a database <strong>of</strong> contact information for rental properties<br />

within the <strong>City</strong>.<br />

41


Mullins Park Revitalization<br />

Lead Department: Parks and<br />

Recreation<br />

Capital Outlay: $200,000<br />

The purpose <strong>of</strong> this initiative is to<br />

revitalize Mullins Park by improving<br />

its appearance, creating a natural flow<br />

throughout the park, and integrating<br />

focal points that draw patrons into the<br />

park.<br />

Mullins Park is the largest and oldest<br />

park in the <strong>City</strong>. Over the past 48<br />

years, features have been added<br />

to help meet the demands <strong>of</strong> our<br />

customers. Features were squeezed<br />

in wherever there was open space<br />

rather than designed to complement<br />

one another or as part <strong>of</strong> a larger<br />

theme. For example, the recent Public<br />

Safety Complex renovation included<br />

extensive facade and landscaping improvements. The<br />

neighboring Center for the Arts, however, has a drastically<br />

different facade even though both buildings face <strong>Coral</strong><br />

<strong>Springs</strong> Drive. An important element <strong>of</strong> the Mullins<br />

Park Revitalization will be the creation <strong>of</strong> an integrated<br />

architectural landscape design to give a coordinated look<br />

and feel to all these facilities.<br />

In 2011, landscape consultant Jack Luft developed a<br />

conceptual plan for the park with recommendations to<br />

improve the appearance, safety, and ease <strong>of</strong> movement<br />

within the park.This initiative incorporates many <strong>of</strong> the<br />

ideas suggested in that plan.<br />

The initial <strong>work</strong> will focus on adding new pathways,<br />

improving existing pathways, and installing lighting at<br />

the tot lot. Activities in future years will focus on new<br />

landscaping, new fencing (replacing existing plain chain<br />

link fences with modern black vinyl fencing), and new<br />

amenities such as benches, trash cans, and signage. The<br />

plan will incorporate art<strong>work</strong> as focal points to attract<br />

people to areas where they can relax and enjoy being<br />

outdoors.<br />

The project is expected to take two to three years to<br />

complete with the goal being to have a majority <strong>of</strong> items<br />

completed in time for the <strong>City</strong>’s 50th Anniversary.<br />

Although these improvements will undoubtedly beautify<br />

the park, attracting more tournaments and special events is<br />

an important outgrowth <strong>of</strong> this initiaitve by revitalizing this<br />

park into a showcase for the <strong>City</strong>.<br />

Aiello Field at Mullins Park was the Parks and Recreation Department’s third artificial turf field, reducing the need for water<br />

and fertilizer.<br />

Playground Equipment Replacement Program<br />

Lead Department: Parks and Recreation<br />

Capital Outlay: $145,000<br />

This program will create a plan to ensure that <strong>play</strong>ground<br />

equipment in all our parks is replaced every 15 years. We<br />

currently have 33 <strong>play</strong>grounds spread throughout the <strong>City</strong><br />

in our neighborhood and community parks.<br />

In the past, equipment in each park has been replaced<br />

as needed to assure continued safety and to meet all the<br />

updated Americans with Disabilities Act requirements for<br />

<strong>play</strong>grounds. All <strong>play</strong>ground equipment and surfaces are<br />

inspected regularly by our maintenance staff and a certified<br />

<strong>play</strong>ground inspector. Since <strong>play</strong>ground equipment has a<br />

life expectancy <strong>of</strong> about 15 years, we will create a schedule<br />

that provides for replacing that equipment over that time<br />

frame. This will allow us to better plan the funding <strong>of</strong> the<br />

equipment.<br />

Playground equipment at Cypress Park was replaced in<br />

Fiscal Year 2011. We plan to replace the equipment at<br />

Kiwanis, Dede Gilmore, Riverside and Fern Glen parks<br />

in Fiscal Year 2012, with the remaining parks placed<br />

appropriately on the schedule.<br />

42<br />

Fiscal Year 2012 Annual Budget


Inflow and Infiltration Program<br />

Lead Department: Public Works—Utilities<br />

State Revolving Fund Loan: $2,400,000<br />

The Infiltration and Inflow project involves the<br />

rehabilitation <strong>of</strong> the sanitary sewer system to prevent<br />

groundwater from seeping into the sewer system. There<br />

are a number <strong>of</strong> vitrified clay segments and joints that<br />

are allowing groundwater to enter the sewer system due<br />

to decay, cracking and root intrusion. This extra water<br />

adds to the flow <strong>of</strong> wastewater sent to Broward County for<br />

treatment, needlessly increasing the pumping, treatment,<br />

and disposal costs. Rehabilitation will include relining the<br />

defective or cracked lines, manhole repair and coating,<br />

point repairs, and site restoration.<br />

A Wastewater Facilities Plan, conducted in 2007, identified<br />

this as a priority for the <strong>City</strong> and <strong>work</strong> was begun. However,<br />

the scope <strong>of</strong> the rehabilitation accomplished each year<br />

was minimal and progress was slow. This initiative will<br />

allow the <strong>City</strong> to make great strides toward eliminating the<br />

infiltration and reducing wastewater treatment costs.<br />

Nuisance Abatement Board<br />

Lead Department: <strong>City</strong> Attorney’s Offi ce<br />

Operating Expenses: Existing<br />

In Fiscal Year 2012, the <strong>City</strong> Commission will implement<br />

the recently-approved Nuisance Abatement Ordinance. A<br />

nuisance is defined as a location or building where ongoing<br />

criminal activity relating to sale or use <strong>of</strong> controlled<br />

substances, gang activity, prostitution, or violations <strong>of</strong> law<br />

regarding pain management clinics has taken place. The<br />

ordinance creates a Nuisance Abatement Board, which will<br />

hear cases about properties or locations, determine whether<br />

they fit the definition <strong>of</strong> a nuisance, and order any necessary<br />

corrective action to be taken by the property owner.<br />

Implementation <strong>of</strong> this ordinance will preserve the safety <strong>of</strong><br />

neighborhoods and protect the residents from violations that<br />

seriously interfere with the public health, safety and welfare<br />

<strong>of</strong> the community.<br />

Ongoing Initiatives<br />

CDBG Action Plan (2011-2012)<br />

Lead Department: Community Development<br />

Fiscal Year 2012 CDBG Allocation: $814,096<br />

Each year, the <strong>City</strong> is required to complete an annual Action<br />

Plan as a part <strong>of</strong> the Community Development Block Grant<br />

(CDBG) program. The plan describes projects and activities<br />

that the <strong>City</strong> will undertake in the coming year to address<br />

priority needs. These priorities include providing a suitable<br />

living environment, decent and affordable housing and<br />

expanded economic opportunities.<br />

The CDBG program allows the <strong>City</strong> to use grant funds for<br />

capital improvement projects in the <strong>City</strong>’s low- to moderateincome<br />

areas. The following projects are listed in the 2011-<br />

2012 Action Plan:<br />

Activities<br />

Amount<br />

85th Ave. South <strong>of</strong> Sample<br />

$183,000<br />

Improvements<br />

Fire Hydrants at Mullins Park $150,000<br />

NW 110th Ave. Project Design $108,000<br />

Storefront Improvements<br />

$55,277<br />

(Sample, Wiles)<br />

Youth Recreation Scholarships $50,000<br />

Downtown Pathways Phase II $45,000<br />

Senior Program - Aquatics $35,000<br />

Traffic Calming $15,000<br />

Senior Program - Sartory Senior Center $10,000<br />

Planning and Administration $162,819<br />

Total $814,096<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

43


Sustainability Initiatives (2009-2012)<br />

Lead Departments: Public Works and Community<br />

Development<br />

Operating Expenses: $3,000<br />

Several programs are included in the <strong>City</strong>’s sustainability<br />

initiatives and the results are tracked through our<br />

Sustainability Index. An evaluation <strong>of</strong> the data collection<br />

and analysis for each measure <strong>of</strong> the Sustainability Index<br />

resulted in the simplification <strong>of</strong> how the data is interpreted<br />

Foreclosures: Neighborhood Protection (2009-2012)<br />

Lead Department: Code Enforcement<br />

Operating Expenses: $5,000<br />

The <strong>City</strong> will continue to develop and implement the<br />

foreclosure program, which is based on a Fiscal Year<br />

2008 ordinance requiring banks and mortgage companies<br />

to register properties with the <strong>City</strong> once they go into<br />

default and to hire a property manager to maintain them.<br />

The program incorporates education and enforcement <strong>of</strong><br />

regulations on foreclosed properties.<br />

Foreclosures can be perceived as a sign <strong>of</strong> a downward<br />

spiral for a neighborhood. This program results in an<br />

inventory <strong>of</strong> properties that are at risk <strong>of</strong> becoming vacant<br />

or falling into disrepair and facilitates their monitoring and<br />

upkeep. This helps maintain property values and the overall<br />

aesthetics <strong>of</strong> the community.<br />

Education is a very important component <strong>of</strong> this program.<br />

Residents are informed <strong>of</strong> the programs available for<br />

assistance and the variety <strong>of</strong> means <strong>of</strong> reporting vacant<br />

homes or verifying their status.<br />

Tree Canopy Restoration (2010-2012)<br />

and presented. In addition, an analysis <strong>of</strong> how best to add<br />

new or expand existing measures was begun.<br />

The new solid waste and recycling strategic plan that is<br />

being developed by the <strong>City</strong> may provide opportunities<br />

for data collection that would be appropriate for inclusion<br />

in the Sustainability Index. The only measure currently<br />

in place that addresses solid waste is the number <strong>of</strong><br />

participants taking part in the annual hazardous household<br />

waste collection. Although the event continues to grow<br />

each year, the number <strong>of</strong> participants does not provide any<br />

information on the amount or type <strong>of</strong> hazardous household<br />

waste brought to the event. The <strong>City</strong> is investigating ways<br />

to better quantify the amount <strong>of</strong> hazardous waste being<br />

collected.<br />

In addition, there are opportunities for speakers to hold<br />

public presentations on green and sustainability related<br />

topics. In order to reach a broader audience, future<br />

presentations will be videotaped and made available for<br />

broadcast on Channel 25.<br />

Lead Department: Community Development<br />

For many years, the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> has been<br />

committed to reaching at least 30% tree canopy coverage<br />

<strong>City</strong>wide. Thirty percent canopy coverage is significant<br />

because <strong>of</strong> the enhanced benefits at this level: reduction<br />

<strong>of</strong> heat islands, increased rainfall interception, reduced<br />

flooding and increased oxygen production.<br />

This goal was dealt a severe setback during the 2004<br />

and 2005 hurricane seasons when nearly a third <strong>of</strong> the<br />

mature tree canopy was destroyed. The <strong>City</strong> had reached<br />

an approximate coverage <strong>of</strong> 23% prior to this but was<br />

reduced to an estimated 16% after the hurricanes. To get<br />

to a 30% tree canopy by 2020, as outlined in the <strong>City</strong>’s<br />

Comprehensive Plan, the following components are in<br />

place:<br />

Street Tree Subsidy Program – In 2006, the <strong>City</strong> began this<br />

program which allowed eligible property owners to plant<br />

appropriate shade trees as street trees and receive up to<br />

$200.00 in subsidy per tree. Some eligible neighborhoods<br />

still have not taken advantage <strong>of</strong> the subsidy program,<br />

therefore it has been extended for these neighborhoods.<br />

Tree Master Plan - The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> has embarked<br />

on a multiyear Tree Master Plan to install a significant<br />

number <strong>of</strong> trees in <strong>City</strong> parks and on other public property.<br />

These trees will be further supplemented by native<br />

understory planting where appropriate.<br />

44<br />

Fiscal Year 2012 Annual Budget


Effective education including information on “Right Tree,<br />

Right Place” – In conjunction with the Street Tree Subsidy<br />

program, the <strong>City</strong> began an educational campaign for<br />

property owners about correct tree care, advantages <strong>of</strong><br />

using native species and proper planting techniques. The<br />

education component is ongoing and will continue to be<br />

directed toward homeowners, management companies and<br />

the local tree care industry.<br />

Evaluating extent <strong>of</strong> canopy coverage – In accordance with<br />

the Comprehensive Plan, the <strong>City</strong> will begin performing a<br />

tree canopy analysis every five years to determine progress<br />

towards the 30% tree canopy goal.<br />

GIS-based tree inventory – The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> has<br />

completed the first phase <strong>of</strong> developing a GIS (Geographic<br />

Information System)-based tree inventory for public<br />

property. The inventory includes almost 2,000 trees<br />

located around public buildings. This data will be valuable<br />

for ensuring that the <strong>City</strong>-owned trees will be properly<br />

documented and cared for. Additionally, it opens up the<br />

possibility to begin quantifying the economic benefits <strong>of</strong><br />

trees as part <strong>of</strong> the green infrastructure.<br />

A second phase for the tree inventory focusing on medians<br />

and parks will start in Fiscal Year 2012 if grant funding can<br />

be secured from the State <strong>of</strong> Florida Urban and Community<br />

Forestry program.<br />

“Make a Call, Make a Difference” Campaign (2011-<br />

2012)<br />

Lead Departments: Police, Communications and Marketing<br />

Operating Expenses: Existing<br />

To continue our efforts <strong>of</strong> maintaining community safety,<br />

the Police Department is asking all residents, business<br />

owners and <strong>City</strong> employees to be on the lookout for<br />

suspicious activity. Through this education program, we<br />

will encourage the community to immediately notify the<br />

Police Department when observing or witnessing a crime in<br />

progress.<br />

The goal <strong>of</strong> this initiative is to proactively address concerns<br />

about perceptions <strong>of</strong> safety and maintain agile response to<br />

developing patterns <strong>of</strong> criminal activity. This campaign will<br />

serve to reduce the number <strong>of</strong> residential burglaries as well<br />

as the number <strong>of</strong> vehicle burglaries at fitness clubs and <strong>City</strong><br />

parks.<br />

This program will be initiated with support from<br />

Communications and Marketing to print, promote and<br />

advertise the program through various media.<br />

<strong>Coral</strong> <strong>Springs</strong> Police<br />

ask you<br />

to<br />

954-344-1800<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

45


Financial Health and Economic Development<br />

New Initiatives<br />

Internal Auditor<br />

Lead Department: <strong>City</strong> Commission<br />

Operating Expenses: $100,000<br />

During 2011, the <strong>City</strong> Commission discussed the need to<br />

create an Internal Auditor position in alignment with the<br />

<strong>City</strong>’s charter. At the start <strong>of</strong> Fiscal Year 2012, the <strong>City</strong><br />

Commission will select an Internal Auditor who will be<br />

under contract to provide an independent and objective<br />

review <strong>of</strong> the <strong>City</strong>’s finances and operations.<br />

The internal audit function is responsible for ensuring<br />

that adequate internal controls are in place to safeguard<br />

assets, determining that financial and other reports disclose<br />

information fairly and accurately, making sure <strong>City</strong><br />

resources and public funds are being utilized effectively,<br />

and monitoring compliance with local, state, and federal<br />

laws and regulations.<br />

It is expected that during Fiscal Year 2012 the Commission<br />

will contract with an outside firm to develop and establish<br />

an annual audit plan that is appropriate based on financial<br />

and performance risks, and takes into account requests<br />

and suggestions from the <strong>City</strong> Commission and <strong>City</strong><br />

management. The contracted position <strong>of</strong> Internal Auditor<br />

will be a charter position that reports directly to the <strong>City</strong><br />

Commission. In future years, the <strong>City</strong> Commission will<br />

evaluate whether to appoint an Internal Auditor on an<br />

annual basis.<br />

Business Development<br />

Lead Department: <strong>City</strong> Manager’s Offi ce<br />

Partner: Economic Development Foundation<br />

Operating Expenses: $20,000<br />

The <strong>City</strong> Manager’s Office, in partnership with the<br />

Economic Development Foundation (EDF), is facilitating<br />

the progress <strong>of</strong> the <strong>City</strong>’s economic recovery by making<br />

sure the <strong>City</strong> maintains the commercial and industrial<br />

property tax base at or above 20% <strong>of</strong> the total tax base.<br />

EDF’s mission is to expand and diversify the commercial<br />

tax base through targeted strategies which support the<br />

<strong>City</strong>’s quest to be the nation’s premier community in which<br />

to <strong>live</strong>, <strong>work</strong> and raise a family. This targeted approach will<br />

identify specific industries that are establishing the future<br />

<strong>of</strong> the area and <strong>of</strong> the country, such as medical services<br />

and information technology (IT), global IT opportunities,<br />

educational services, logistics and distribution, foreign<br />

trade opportunities in the import/export market, as well as<br />

small manufacturing.<br />

This initiative will focus on the following activities:<br />

• Stabilize vacancy rates <strong>City</strong>wide by maintaining an<br />

accurate database and filling existing vacant business and<br />

commercial space.<br />

• Foster the alliance with Broward College to finalize the<br />

building space, facilitate the move-in process, and begin<br />

holding classes.<br />

• Initiate a Retail Coalition, determine its structure and<br />

develop activities and events.<br />

• Develop and maintain the effectiveness <strong>of</strong> the Preferred<br />

Client Program.<br />

• Further enhance CSBizAssist, the small business<br />

assistance program, by establishing roles and procedures<br />

for referring business owners to appropriate partners,<br />

monitoring progress and documenting outcomes and<br />

successes.<br />

Key Intended Outcomes<br />

FY 2012<br />

Goal<br />

FY 2013<br />

Goal<br />

Bond ratings ‘AAA’ ‘AAA’<br />

Residents’ value rating (Resident Survey) — 72%<br />

Non-residential value as percent <strong>of</strong> total taxable value 20% 20%<br />

46<br />

Fiscal Year 2012 Annual Budget


• Continue outreach and support programs including ACE<br />

Academy, conferences for brokers and developers and<br />

other executive and committee <strong>work</strong>.<br />

• Analyze and establish the best frame<strong>work</strong> for a<br />

permanent source <strong>of</strong> funding for EDF into the future.<br />

Commercial Facade Program<br />

Lead Department: Community Development<br />

Community Development Block Grant: $55,277<br />

Utilizing Community Development Block Grant (CDBG)<br />

funds from the U.S. Department <strong>of</strong> Housing and Urban<br />

Development, the <strong>City</strong> will re-establish its commercial<br />

façade program. The funding will be targeted at small<br />

businesses along Sample Road and Wiles Road and focus<br />

on updating signage and lighting for these businesses as<br />

well as redesigning storefronts. This initiative will improve<br />

the look and aesthetics <strong>of</strong> the <strong>City</strong> to attract additional<br />

customers to area businesses and act as a catalyst for future<br />

redevelopment within <strong>Coral</strong> <strong>Springs</strong>.<br />

This program was part <strong>of</strong> the <strong>City</strong>’s 2004 and 2005<br />

Business Plans and focused on properties within the <strong>City</strong>’s<br />

Community Redevelopment Area. This initiative will<br />

extend the program to other CDBG-eligible areas <strong>of</strong> the<br />

<strong>City</strong>.<br />

Fire Department Accreditation Process Phase I<br />

Lead Department: Fire<br />

Operating Expenses: Existing<br />

The Fire Department will evaluate the process <strong>of</strong> becoming<br />

accredited by the Commission <strong>of</strong> Fire Accreditation<br />

International, part <strong>of</strong> the Center for Public Safety<br />

Excellence. The first phase <strong>of</strong> the process includes a<br />

detailed analysis <strong>of</strong> the department’s Standards <strong>of</strong> Coverage<br />

for both fire and emergency medical services, as well as<br />

development <strong>of</strong> a strategic plan and self-assessment.<br />

This multiyear international accreditation process will<br />

evaluate the department’s financial and physical resources,<br />

management, programs, and systems for planning and<br />

training. Achieving accreditation will provide multiple<br />

benefits both to department personnel and the citizens <strong>of</strong><br />

<strong>Coral</strong> <strong>Springs</strong>.<br />

The Economic Development Foundation <strong>work</strong>s to diversify the commercial tax base in <strong>Coral</strong> <strong>Springs</strong>.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

47


Ongoing Initiatives<br />

CSBizAssist (2009-2012)<br />

Lead Departments: <strong>City</strong> Manager’s Offi ce,<br />

Communications and Marketing<br />

Partner: Economic Development Foundation<br />

Operating Expenses: Existing<br />

CSBizAssist will enter its fourth year <strong>of</strong> providing support<br />

to small businesses. The program has evolved into a<br />

financial and business assistance program focused on<br />

improving the overall performance <strong>of</strong> local businesses.<br />

During Fiscal Years 2010 and 2011 CSBizAssist produced<br />

and marketed a video on-demand series addressing topics<br />

such as e-commerce, human resources, finance, team<br />

building, and “Gaining a Competitive Edge,” and created<br />

and maintained the CSBizAssist.org web site which<br />

includes the “Buy <strong>Coral</strong> <strong>Springs</strong>” program.<br />

The long-term goal <strong>of</strong> CSBizAssist is to not only help<br />

local businesses improve, but also to create a program<br />

in conjunction with Broward College that will certify<br />

individuals in entrepreneurship and thus allow for the<br />

growth <strong>of</strong> our own businesses right here in <strong>Coral</strong> <strong>Springs</strong>.<br />

During Fiscal Year 2012, the program will <strong>of</strong>fer additional<br />

resources to business owners including procedures for<br />

referring business owners to appropriate partners and<br />

monitoring their progress. CSBizAssist will dovetail with<br />

the EDF-spearheaded Retail Coalition, which will focus<br />

on developing events and activities that will have <strong>City</strong>wide<br />

impact for retailers and residents.<br />

Enhanced Code Enforcement Lien Reduction (2010-<br />

2012)<br />

Lead Department: Code Enforcement<br />

Operating Expenses: Existing<br />

This program provides an incentive to property owners<br />

to settle their debts with the <strong>City</strong> and clear their property<br />

<strong>of</strong> liens and restrictions. Municipal liens on real estate<br />

cloud title to property, making it more difficult to sell in an<br />

already troubled real estate market. The <strong>City</strong> will continue<br />

this initiative to achieve a reduction <strong>of</strong> significant liens<br />

and stimulate the occupation, care and improvement <strong>of</strong><br />

residences.<br />

A procedure for the reduction <strong>of</strong> code enforcement liens<br />

is outlined in the <strong>City</strong>’s Land Development Code. An<br />

administrative panel carefully reviews all reduction<br />

requests and makes a recommendation to the Special<br />

Magistrate who has the authority to make decisions on<br />

behalf <strong>of</strong> the <strong>City</strong>.<br />

Business Tax Amnesty (2010-2012)<br />

Lead Department: Code Enforcement<br />

Operating Expenses: Existing<br />

Enhance Revenue: $15,000<br />

Due to the effects <strong>of</strong> the recession on our local businesses,<br />

the Code Enforcement Business Tax Office will continue<br />

this amnesty program. The program <strong>of</strong>fers a window <strong>of</strong><br />

opportunity for first-time applicants to avoid penalties for<br />

operating a business without a license. It is estimated that<br />

there are several hundred businesses, most <strong>of</strong> them homebased,<br />

operating in <strong>Coral</strong> <strong>Springs</strong> without<br />

a license. Licensing these undocumented<br />

entities will result in a more accurate<br />

database <strong>of</strong> our community’s economy and<br />

ensure these businesses are operating in<br />

accordance with health and safety codes.<br />

Turnover in tenancy within commercial centers has resulted in significant renovations to existing buildings as new tenants<br />

renovate older buildings and storefronts.<br />

48<br />

Fiscal Year 2012 Annual Budget


Traffic, Mobility and Connectivity<br />

New Initiatives<br />

Bike Path and Walkway Inventory<br />

and Master Plan<br />

Lead Department: Public Works<br />

Capital Outlay: $355,000<br />

The 2011 Resident Survey identified six sections <strong>of</strong> the<br />

<strong>City</strong> in which residents expressed being dissatisfied or<br />

neutral regarding “walking/biking paths in the <strong>City</strong>.”<br />

This initiative will document existing bike path lanes on<br />

state and county roadways and determine the feasibility<br />

<strong>of</strong> adding bike lanes to <strong>City</strong> roads within the paved right<strong>of</strong>-way<br />

limits. The intent is to improve the connectivity <strong>of</strong><br />

the existing pathways and possible future bike lanes. The<br />

report will incorporate the state and county long-range<br />

plans for bike lanes and attempt to complement with a <strong>City</strong><br />

net<strong>work</strong> <strong>of</strong> bike lanes. An engineer’s estimate to construct<br />

the lanes within <strong>City</strong> rights-<strong>of</strong>-way will be included in the<br />

report.<br />

In addition to the bike lane evaluation, the <strong>City</strong> will<br />

move forward with design and construction <strong>of</strong> the first <strong>of</strong><br />

seven bike path areas <strong>of</strong> the <strong>City</strong> as identified through the<br />

Comprehensive Plan, and compiled in a 2009 engineering<br />

feasibility study. A bike path/sidewalk is proposed for NW<br />

38th Drive from NW 85th Avenue to University, ultimately<br />

providing connectivity to the downtown district.<br />

Downtown Pathways Phase II<br />

Lead Department: Community Development<br />

Community Development Block Grant: $45,000<br />

A Transportation Enhancement grant application to fund<br />

the construction <strong>of</strong> the Downtown Pathway has received<br />

preliminary approval from the Florida Department <strong>of</strong><br />

Transportation and grant funds <strong>of</strong> $545,000.00 should<br />

become available in July 2014. Final approval for this<br />

project is expected in September 2011. A pilot project <strong>of</strong> the<br />

Downtown Pathway Phase I was completed in 2008 in front<br />

<strong>of</strong> Mullins Park on NW 29th Street.<br />

This pathway will improve access to local social service<br />

agencies, schools, places <strong>of</strong> worship, and medical facilities.<br />

This pathway will be suitable for pedestrians and bicyclists<br />

with direct access to Downtown <strong>Coral</strong> <strong>Springs</strong>. It will be<br />

constructed east <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> Drive along NW 29th<br />

Street and north on <strong>Coral</strong> Hills Drive to Sample Road with<br />

a section <strong>of</strong> the pathway cutting across the southeast section<br />

<strong>of</strong> the <strong>Coral</strong> <strong>Springs</strong> Medical Center. Although the grant<br />

does not require a local match, the design <strong>of</strong> the multi-use<br />

pathway is the responsibility <strong>of</strong> the <strong>City</strong>.<br />

Key Intended Outcomes<br />

FY 2012<br />

Goal<br />

FY 2013<br />

Goal<br />

Number <strong>of</strong> linear feet <strong>of</strong> improved sidewalks, bike paths, and bike<br />

lanes<br />

2,500 2,500<br />

Number <strong>of</strong> riders on intracity bus routes 85,000 85,000<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

49


SAWGRASS EXPRESSWAY<br />

CORAL<br />

DRIVE<br />

SPRINGS<br />

DRIVE<br />

ROCK<br />

ISLAND<br />

STATE ROAD 7 (US 441)<br />

Northwest Broward Consortium for Planning<br />

Transportation Improvements<br />

Lead Department: Community Development<br />

Operating Expenses: Existing<br />

The 2035 Long Range Transportation Plan (LRTP)<br />

identified gateway hubs at two intersections: Sample Road/<br />

University Drive and Sample Road/State Road 7. Four<br />

cities in northwest Broward, <strong>Coral</strong> <strong>Springs</strong>, Margate,<br />

Coconut Creek and Parkland, have begun cooperating in<br />

a planning effort to develop plans and programs that will<br />

support transit services on the Sample Road corrido.<br />

The consortium will also develop transit supportive land<br />

use initiatives to promote the development <strong>of</strong> gateway hubs<br />

at or near these intersections. A primary directive <strong>of</strong> the<br />

planning consortium is to establish a transit connection,<br />

referred to as the “Educational Corridor” that connects<br />

Pompano Beach to the Broward College campuses in<br />

Coconut Creek and the new campus in Downtown <strong>Coral</strong><br />

<strong>Springs</strong> utilizing State Road 7 and Sample Road. The<br />

consortium will meet every 4 to 6 weeks.<br />

This initiative lays the ground<strong>work</strong> for long-term<br />

transportation planning for the northwest portion <strong>of</strong><br />

Broward County. This is an initial step in a long-term<br />

effort to obtain federal, state and county funding for<br />

projects that enhance<br />

the downtown area and<br />

improve transit ridership.<br />

Westview Turn Lane<br />

Lead Departments: Public Works<br />

Road Impact Fund: $127,000<br />

Long-Range Transportation Improvement Plan<br />

Installing a left turn lane into North Community Park from<br />

Westview Drive will enhance traffic flow and safety into<br />

the park by providing a stacking lane for motorists. Due to<br />

traffic volume, design, and size <strong>of</strong> the median crossover,<br />

there is currently no room for cars turning left into the park.<br />

Unsafe conditions result when the cars are stacked in the<br />

existing travel lane, waiting to enter the park.<br />

SAWGRASS<br />

WESTVIEW<br />

EXPRESSWAY<br />

DRIVE<br />

!(<br />

14<br />

!(<br />

13 !(<br />

13<br />

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B<br />

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WILES<br />

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8<br />

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13<br />

RIDGE DRIVE<br />

SAMPLE<br />

ROAD<br />

!(<br />

9<br />

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13<br />

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5<br />

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13<br />

ROYAL PALM BLVD<br />

CORAL<br />

RIVERSIDE<br />

ATLANTIC<br />

UNIVERSITY DRIVE<br />

BLVD<br />

DRIVE<br />

13<br />

!(<br />

13<br />

RIVERSIDE<br />

RD<br />

!(<br />

10<br />

!( Future<br />

1. University Drive/Sample Road - Add SB, EB and WB<br />

right turn lanes<br />

2. University Drive/Wiles Road - Add NB, SB, EB, and WB left<br />

turn lanes - Add NB and SB through lanes<br />

3. Sample Road/<strong>Coral</strong> <strong>Springs</strong> Drive - Add EB and WB right turn<br />

lanes<br />

4. Sample Road/Riverside Drive - Add EB right turn lanes -<br />

Add NB and SB left turn lanes<br />

5. Sample Road/NW 85th Avenue - Add NB and SB left turn lanes<br />

6. <strong>Coral</strong> Hills Drive - Sample Road to NW 29th Street<br />

Widen to provide a 3-lane cross section<br />

7. NW 33rd Street - <strong>Coral</strong> Hills Drive to NW 99th Way<br />

Widen to provide a 3-lane cross section<br />

8. University Drive - Wiles Road to NW 40th Street -<br />

Widen from 4 to 6 lanes<br />

9. Wiles Road - University Drive to Riverside Drive -<br />

Widen from 4 to 6 lanes<br />

10. Wiles Road - Rock Island Road to US 441- Widen from<br />

4 to 6 lanes<br />

11. Proposed Transit Center<br />

12. Downtown Pathways<br />

13. Future Sidewalks<br />

14. University Drive - Sawgrass Expy to Wiles Road- Resurfacing<br />

2014<br />

") Completed<br />

A. University Drive/ Sample Road - Add NB and EB right turn lanes,<br />

Bus Bay and Sidewalk Improvements (Completed 2007)<br />

B. Sample Road/Sportsplex Drive, install traffic signal<br />

(Completed 2006)<br />

Community Redevelopment Agency (CRA) Area<br />

50<br />

Fiscal Year 2012 Annual Budget


SAWGRASS EXPRESSWAY<br />

CORAL<br />

DRIVE<br />

SPRINGS<br />

DRIVE<br />

ROCK<br />

ISLAND<br />

STATE ROAD 7 (US 441)<br />

Ongoing Initiatives<br />

Traffic Management (2010-2012)<br />

Lead Department: Community Development<br />

Capital Outlay: $10,000<br />

The Transportation Improvement Plan for Fiscal Year<br />

2012 shows the efforts planned or underway to ensure that<br />

acceptable levels <strong>of</strong> service and safe driving conditions are<br />

maintained in the <strong>City</strong>. Traffic is consistently mentioned as<br />

a concern for residents.<br />

Current projects include red light cameras, road resurfacing,<br />

intersection improvements, turn lanes, smart technology,<br />

pedestrian and bicycle infrastructure improvements, traffic<br />

calming, and new bus shelter locations. The <strong>City</strong> plans to<br />

install red light cameras at ten intersections. To improve<br />

mobility, the Parks and Recreation Department promotes<br />

the Community Bus system to <strong>City</strong> residents. Ridesharing<br />

and use <strong>of</strong> mass transit is promoted to downtown employers<br />

and employees through a cooperative effort with the South<br />

Florida Commuter Services and Broward County Transit.<br />

In 2012, the <strong>City</strong> will complete the design <strong>of</strong> NW 110th<br />

Ave. and construct new sidewalks on NW 85th Ave.<br />

south <strong>of</strong> Sample Road, and along NW 38th Drive (east <strong>of</strong><br />

University Drive).<br />

The <strong>City</strong> will <strong>work</strong> with Broward County on signal<br />

improvements, including updated traffic signal synchronization,<br />

installation <strong>of</strong> new mast arms, and video detection cameras<br />

at designated intersections. This initiative will be funded<br />

and implemented by Broward County’s Public Works and<br />

Transportation Department. (See Short Range map).<br />

The Traffic Management Team, consisting <strong>of</strong> a cross-functional<br />

representation <strong>of</strong> Community Development, Public Works,<br />

Police, Fire, and Engineering monitors traffic-related issues<br />

on a monthly basis. The <strong>City</strong> continues to monitor proposed<br />

developments within the “wedge area” <strong>of</strong> Parkland as well as<br />

a proposed Comprehensive Plan amendment for the Broken<br />

Woods property.<br />

2011-2013 Short Range Transportation Improvement Plan<br />

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!( Proposed/Under Construction 2012-2013<br />

1 <strong>City</strong> Roadway Resurfacing Program<br />

2 Sidewalk/Pathway Improvements<br />

3 Mast Arm Installation w/Video Detection (Broward County)<br />

4 Video Detection Installation (Broward County)<br />

5 Downtown CRA Infrastructure Project (Sample<br />

Road/University Drive)<br />

6 Downtown Pathway<br />

7 US 441 (RRR) - Sawgrass Expressway to Sample Road<br />

8 <strong>Coral</strong> Ridge Drive/Sawgrass Expressway - sidewalk<br />

connections, traffic signal interconnections<br />

9 Bus Shelters<br />

10 Westview Drive - Left turn lane-North Community Park<br />

11 Alleyways Refurbishment Program<br />

12 Regional Bike Trailhead (2011) (Broward County)<br />

") Completed 2011<br />

A Alleyways Refurbishment Program<br />

B Bus Shelters<br />

C <strong>City</strong> Roadway Resurfacing Program<br />

D Sidewalk/Pathway Improvements<br />

E NW 44 Court Sidewalk & Drainage Improvements<br />

F Video Detection Installation (Broward County)<br />

Community Redevelopment Agency (CRA) Area<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

51


Red Light and Security Cameras Implementation (2011-<br />

2012)<br />

Lead Department: Police<br />

Operating Expenses: Existing<br />

Enhanced Revenue: $50,000<br />

The goal <strong>of</strong> this initiative is to further increase safety in<br />

our community by discouraging the running <strong>of</strong> red traffic<br />

lights, thereby reducing the number <strong>of</strong> traffic accidents.<br />

A new law allowing cities and counties in Florida to use<br />

cameras to identify and penalize red light runners became<br />

effective July 1, 2010.<br />

In the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, a red light camera board was<br />

established to evaluate and select a contractor who best fits<br />

the needs <strong>of</strong> this program. The vendor selection process<br />

was completed in September <strong>of</strong> 2010. Ten intersections<br />

were identified for possible installation <strong>of</strong> cameras to<br />

begin this pilot program. Evaluation <strong>of</strong> these intersections,<br />

including a study and selection process <strong>of</strong> the first<br />

approaches, took place in spring 2011. Camera installation<br />

and operation on two to three intersections will begin by<br />

the end <strong>of</strong> Fiscal Year 2011.<br />

The purpose <strong>of</strong> the red light camera program is driver<br />

safety, not enhanced revenue. While there will be some<br />

revenue associated with violations, we have budgeted only<br />

$50,000 in Fiscal Year 2012. Results from other Broward<br />

and Palm Beach cities show that the amount <strong>of</strong> revenue<br />

collected by the participant cities varies significantly<br />

based on three primary factors: traffic volume, judicial<br />

treatment <strong>of</strong> violations, and changes in driver behavior<br />

after installation <strong>of</strong> the cameras.<br />

Street indexing signs will make it easier for customers to locate area businesses.<br />

Street Indexing Signs (2011-2012)<br />

Lead Department: Community Development<br />

Capital Outlay: $110,000 (Phase II)<br />

In an effort to improve the motorist’s ability to better<br />

locate commercial shopping areas, the <strong>City</strong> will continue<br />

installation <strong>of</strong> street indexing signs along the Sample Road<br />

and Wiles Road master parking commercial corridors.<br />

Street indexing signs will be placed at mid-block locations<br />

to provide the specific address range within a block,<br />

resulting in better visibility and facilitating the search for<br />

business locations.<br />

The second phase <strong>of</strong> the project will be located along both<br />

sides <strong>of</strong> Sample Road extending from <strong>Coral</strong> <strong>Springs</strong> Drive,<br />

east to University Drive and along the north side <strong>of</strong> Sample<br />

Road between Riverside Drive and Rock Island Road. Wiles<br />

Road signage will be provided on the south side <strong>of</strong> the street<br />

between <strong>Coral</strong> Ridge Drive and <strong>Coral</strong> <strong>Springs</strong> Drive, and<br />

along the south side <strong>of</strong> the street between Riverside Drive<br />

and Rock Island Road.<br />

52<br />

Fiscal Year 2012 Annual Budget


Youth Development and Family Values<br />

New Initiatives<br />

Holiday Fun Run<br />

Lead Department: Sportsplex<br />

Operating Expenses: Existing<br />

A family fun run will be held on Sample Road between<br />

<strong>Coral</strong> <strong>Springs</strong> Drive and University Drive immediately<br />

preceding the annual Holiday Parade in December<br />

2011. The event will be open to runners <strong>of</strong> all ages and<br />

abilities. The purpose <strong>of</strong> the event is to encourage healthy<br />

activities for youth and families. Staff has located a<br />

sponsor organization that will handle race registration and<br />

administration and will absorb any <strong>of</strong> the costs associated<br />

with the event.<br />

Lead Department: Police<br />

Mentoring Leadership Program<br />

Operating Expenses: Existing<br />

The goal <strong>of</strong> this program is to develop young leaders by<br />

enhancing confidence, increasing community involvement,<br />

and providing leadership opportunities for high school and<br />

middle school students. Students who participate in this<br />

program are usually recommended by a school guidance<br />

counselor or a school resource <strong>of</strong>ficer.<br />

During the summer <strong>of</strong> 2011, 16 high school students were<br />

trained by the Police Department to serve as mentors to<br />

middle school students in the program. The older students<br />

were provided <strong>learn</strong>ing tools, locations, and hands-on<br />

projects to enable them to serve as mentors to middle school<br />

students. After completion <strong>of</strong> the program, participants<br />

received a certificate with the number <strong>of</strong> community<br />

service hours earned.<br />

Participation in this one-week mentoring session also<br />

benefits middle school students who <strong>live</strong> or attend school<br />

in <strong>Coral</strong> <strong>Springs</strong> by providing the opportunity to <strong>learn</strong><br />

practical skills (such as CPR) while helping others through<br />

different activities (serving food to the homeless) and<br />

<strong>work</strong>ing together on developing future community leaders.<br />

Sports Events and Venues Promotion<br />

Lead Departments: <strong>City</strong> Manger’s Offi ce, Communications<br />

and Marketing<br />

Operating Expenses: Existing<br />

The <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>’ most notable assets include our<br />

first-class sports and recreational facilities. In an effort<br />

to encourage organizations to consider <strong>Coral</strong> <strong>Springs</strong> as<br />

a venue for both regional and national sports events, the<br />

Communications and Marketing Department will develop<br />

promotional tools highlighting the amenities and attractions<br />

our <strong>City</strong> has to <strong>of</strong>fer. It will feature in-depth coverage <strong>of</strong><br />

many <strong>of</strong> our recreational facilities, with a focus on location<br />

and the hospitality options available in our area. This<br />

initiative will also include a focus on promoting existing<br />

sports events available to our community throughout the<br />

year.<br />

Key Intended Outcomes<br />

FY 2012<br />

Goal<br />

FY 2013<br />

Goal<br />

Number <strong>of</strong> youths involved in <strong>City</strong> sponsored leadership<br />

opportunities<br />

2,000 2,000<br />

Number <strong>of</strong> teen volunteer hours 20,000 20,000<br />

Number <strong>of</strong> middle school after-school programs <strong>of</strong>fered annually 15 15<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

53


Ongoing Initiatives<br />

Teen Political Forum (2008-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

The Teen Political Forum seeks to increase opportunities<br />

for youth to meet their elected <strong>of</strong>ficials in person, ask<br />

questions, and feel involved in the decisions affecting their<br />

community. This year’s forum was held on January 27,<br />

2011, at the <strong>Coral</strong> <strong>Springs</strong> Center for the Arts, and was<br />

attended by nearly 400 high school students. Seven elected<br />

<strong>of</strong>ficials made up the panel. The Police and Fire chiefs<br />

were also in attendance, ready to field any questions that<br />

came their way. The event was more interactive than in<br />

past years, and the questions posed by the students showed<br />

a high level <strong>of</strong> interest in their community. The next forum<br />

will be held in January 2012.<br />

What’s your question?<br />

Your elected <strong>of</strong>ficials want to know!<br />

Teen Political Forum<br />

<br />

<br />

<br />

<br />

Open to all <br />

for attendance!<br />

Be there.<br />

<br />

Car Club (2007-2012)<br />

Lead Department: Parks and Recreation<br />

Operating Expenses: Existing<br />

The <strong>City</strong>’s car show, sponsored by Project CS Teen Car Club, and co-sponsored by Auto Works Collision and Paint, Inc., included<br />

an urban art competition, bounce houses, demonstrations by the Police and Fire Departments, face painting and games.<br />

The teen car club, Project CS, has had great<br />

success since its inception in September<br />

2007. It is one <strong>of</strong> the few car clubs in<br />

Broward County geared toward teens,<br />

and allows the teens to <strong>learn</strong> leadership<br />

as well as technical skills. The teens<br />

meet regularly to restore cars that have<br />

been confiscated by the <strong>Coral</strong> <strong>Springs</strong><br />

Police Department. Members <strong>work</strong><br />

on customizing the vehicle, relying on<br />

funds collected through fundraisers. The<br />

members interact not only with automotive<br />

pr<strong>of</strong>essionals, but with the local business<br />

community and restaurants as sponsors.<br />

In FY 2011, the club participated in the<br />

Annual Holiday Parade, and held the 4th<br />

Annual Teen Car Show in March 2011.<br />

This year’s show was more family-oriented,<br />

and included bounce houses, games, food,<br />

and a performance by a local teen band.<br />

The club has taken its remodeled Blazer to<br />

several car shows to dis<strong>play</strong>, and continues<br />

to <strong>work</strong> on the car’s interior. The club will<br />

continue these activities in FY 2012.<br />

54<br />

Fiscal Year 2012 Annual Budget


Workforce One Partnership (2009-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

In summer 2011, the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> re-entered<br />

into a master agreement with WorkForce One (Broward)<br />

to become a registered <strong>work</strong> site for the Summer Youth<br />

Employment Program (SYEP). The purpose <strong>of</strong> this<br />

program is to provide valuable summer <strong>work</strong> experience<br />

for the county’s economically disadvantaged young adults<br />

while encouraging young people to make improvements<br />

in their communities by performing meaningful tasks and<br />

helping accomplish <strong>City</strong> projects. Participants develop<br />

<strong>work</strong> skills, explore vocational interests, and gain valuable<br />

job experience. During the summer <strong>of</strong> 2009, more than 25<br />

<strong>work</strong>ers (ages 19 to 24 years old) were assigned to various<br />

departments within the <strong>City</strong>. WorkForce One funding was<br />

limited during the summer <strong>of</strong> 2010 and was not able to fill<br />

the open <strong>work</strong> orders for the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>.<br />

In summer 2011, five student <strong>work</strong>ers (ages 16 to 18 years<br />

old) were assigned to four different <strong>City</strong> departments, and<br />

received customer service and quality orientation before<br />

beginning their duties. The <strong>City</strong> plans to continue serving<br />

as a host <strong>work</strong> site for this program in future years as long<br />

as the program continues to be funded through WorkForce<br />

One.<br />

Senior Empowerment Program (2009-2012)<br />

Lead Department: Parks and Recreation<br />

Operating Expenses: Existing<br />

This program is designed to help make <strong>Coral</strong> <strong>Springs</strong><br />

“a community for a lifetime.” The Senior Advisory<br />

Committee, <strong>City</strong> staff, and Commission <strong>work</strong> together to<br />

provide educational programs for seniors, teaching them<br />

to be self-sufficient and involved in the community, and<br />

to help them relate to younger age groups. In past years,<br />

physical fitness and computer classes have been <strong>of</strong>fered. In<br />

FY 2011 staff held two successful “Window to My World”<br />

programs at St. Andrews Towers, and plans to <strong>of</strong>fer another<br />

in the fourth quarter <strong>of</strong> the year.<br />

Teen Cook<strong>of</strong>f (2011-2012)<br />

Lead Department: Parks and Recreation<br />

Operating Expenses: Existing<br />

The Teen Cook<strong>of</strong>f began in Fiscal Year 2011 in order to<br />

showcase local teens’ culinary talents. This year’s cook<strong>of</strong>f<br />

was held in April 2011, with two divisions <strong>of</strong> competitors:<br />

teams <strong>of</strong> teens with culinary training and teams <strong>of</strong> teens<br />

with no formal training. Five teams advanced to the<br />

final round, and dishes were judged by local chefs and<br />

dignitaries. The Youth and Family Committee will continue<br />

to assist with coordinating this event, which will become an<br />

annual one as it continues in Fiscal Year 2012.<br />

For the Teen Cook<strong>of</strong>f, teams <strong>of</strong> aspiring young chefs are given the same ingredients and must come up with recipes using those items.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

55


Strength in Diversity<br />

New Initiatives<br />

Visioning Summit Update<br />

Lead Department: Human Resources<br />

Operating Expenses: $10,000<br />

The purpose <strong>of</strong> this initiative is to provide<br />

our citizens the opportunity to share ideas<br />

with <strong>City</strong> staff regarding their vision <strong>of</strong><br />

the <strong>City</strong>’s future. Participants will be able<br />

to provide input to the selection <strong>of</strong> capital<br />

projects for the <strong>City</strong>.<br />

In 2004, the <strong>City</strong> hosted a “Visioning<br />

Summit” that was attended by over 100<br />

members <strong>of</strong> the <strong>Coral</strong> <strong>Springs</strong> Community.<br />

The event was titled “<strong>Coral</strong> <strong>Springs</strong> Visioning Summit<br />

- Reaching New Heights.” The outcome <strong>of</strong> the summit<br />

was the identification <strong>of</strong> 14 consensus areas that make up<br />

our vision, such as healthy fit citizenry, excellent health<br />

care, safety and security, educational excellence, and<br />

aesthetically beautiful streetscapes. Participants have met<br />

twice since the original 2004 summit to report progress<br />

toward achieving the <strong>City</strong>’s vision.<br />

In Fiscal Year 2012, the <strong>City</strong> is planning to invite previous<br />

participants and stakeholders to its third visioning update<br />

to seek buy-in from stakeholders and report progress on our<br />

vision. This one-day meeting will encourage residents to<br />

express their needs and provide feedback on any areas that<br />

might require attention when planning the <strong>City</strong>’s future.<br />

The <strong>Coral</strong> <strong>Springs</strong> Center for the Arts is the cultural lifeblood <strong>of</strong> our community, serving approximately 200,000 attendees<br />

each year.<br />

Rename 29th Street “Avenue <strong>of</strong> the Arts”<br />

Lead Departments: <strong>City</strong> Manager’s Offi ce, Community<br />

Development<br />

Operating Expenses: Existing<br />

The Center for the Arts and the <strong>Coral</strong> <strong>Springs</strong> Museum<br />

<strong>of</strong> Art are essential assets in our community. They<br />

<strong>of</strong>fer a multitude <strong>of</strong> art, entertainment, and educational<br />

opportunities. Residents who visit the facility are also<br />

able to experience the Peace Garden and various outdoor<br />

art<strong>work</strong>s. To recognize its importance and elevate the<br />

visibility <strong>of</strong> this cultural hub, the <strong>City</strong> will <strong>work</strong> to rename<br />

29th Street as the “Avenue <strong>of</strong> the Arts” and effectively<br />

celebrate and communicate the new name to residents and<br />

businesses alike.<br />

Key Intended Outcomes<br />

FY 2012<br />

Goal<br />

FY 2013<br />

Goal<br />

Minority residents who feel that the <strong>City</strong> is a great place to <strong>live</strong><br />

(Resident Survey)<br />

Citizen rating <strong>of</strong> <strong>City</strong> government for respecting religious and<br />

ethnic diversity (Resident Survey)<br />

— 90%<br />

— 93%<br />

56<br />

Fiscal Year 2012 Annual Budget


Ongoing Initiatives<br />

International Dinner Dance (2009-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

The International Dinner Dance was created 15 years ago to<br />

encourage people <strong>of</strong> different backgrounds and ethnicities<br />

to enjoy each other’s company in a social setting, while<br />

<strong>learn</strong>ing about each others’ cuisines, entertainment, and<br />

modes <strong>of</strong> dress.<br />

The Multi-Cultural Advisory Committee redesigned the<br />

format in 2009 to create local sponsorships and fundraising<br />

opportunities at the event. This year’s event will be held<br />

Saturday, September 24, 2011 at the <strong>Coral</strong> <strong>Springs</strong> Marriott.<br />

Family Success Center (2005-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

The Northwest Regional Family Success Center, located<br />

on NW 29th St. in the heart <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, provides<br />

services to individuals and families through collaboration<br />

with other human services departments, governmental<br />

agencies, and non-pr<strong>of</strong>it organizations. Onsite services<br />

include emergency financial assistance; integrated intake,<br />

assessment, and case management; counseling; and life<br />

skills classes. The center <strong>of</strong>fers <strong>work</strong>shops and participates<br />

in community events, and also provides information and<br />

referrals for employment, housing counseling, legal aid,<br />

subsidized child care, and health, elderly, and veterans’<br />

services. In FY 2011, the <strong>City</strong><br />

HelpDesk team visited the center to<br />

familiarize themselves with the new<br />

programs and services <strong>of</strong>fered there.<br />

The <strong>City</strong> will continue to support<br />

the activities <strong>of</strong> the Family Success<br />

Center.<br />

Partnership Between Multi-Cultural Advisory<br />

Committee and One Planet United (2009-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

The Multi-Cultural Advisory Committee was formed<br />

in 1995 to address the needs <strong>of</strong> an increasingly diverse<br />

community, and has been active in producing educational<br />

and cultural programs. One Planet United is a nonpr<strong>of</strong>it<br />

organization headquartered in <strong>Coral</strong> <strong>Springs</strong> that<br />

promotes unity among all people through experiential<br />

and educational programs, community projects, and<br />

resources. The two groups collaborate in numerous<br />

activities: conducting monthly Peace Walks, entering a<br />

float in the annual Holiday Parade, organizing the Muslim<br />

Festival <strong>of</strong> Eid, producing the annual Weekend <strong>of</strong> Peace,<br />

and sponsoring the Teen Club and annual Faith in Music<br />

concert.<br />

The Police Department <strong>of</strong>fers programs for students in middle and high school to develop leadership skills through hands-on experiences.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

57


Weekend <strong>of</strong> Peace Celebration (2009-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

The <strong>Coral</strong> <strong>Springs</strong> Multi-Cultural Advisory<br />

Committee brings the community together<br />

when celebrating the annual International Day<br />

<strong>of</strong> Peace. This nationally recognized event<br />

takes place at the International Peace Garden<br />

adjacent to the <strong>Coral</strong> <strong>Springs</strong> Center for the Arts.<br />

Residents and local schools are invited to take<br />

part in the event that highlights way to promote<br />

peace, diversity and unity in our community.<br />

The one-day celebration expanded to a weekend<br />

event several years ago, and includes a “Dialogue<br />

in Diversity” and a prayer program at a local<br />

house <strong>of</strong> worship. The committee <strong>work</strong>s with<br />

One Planet United to produce the Weekend <strong>of</strong><br />

Peace Celebration, which will be held over the<br />

weekend <strong>of</strong> September 16 to 18, 2011. This year,<br />

the format <strong>of</strong> the Sunday afternoon event will<br />

be changed to make it even more inclusive <strong>of</strong> all<br />

cultures and faiths.<br />

WorldFest (2006-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

WorldFest is an outdoor one-day festival,<br />

highlighting cultures that make up the<br />

community <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> organized by the<br />

Multi-Cultural Advisory Committee. This<br />

year’s WorldFest was held April 3, 2011, at the<br />

Sportsplex and was well-attended. This year,<br />

committee volunteers hosted their own cooking<br />

demonstration booth, and look forward to<br />

planning next year’s event., which will be held<br />

April 15, 2012.<br />

CommuniTea (2007-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

The <strong>Coral</strong> <strong>Springs</strong> Multi-Cultural Committee<br />

created this event in 2007, and it was such a<br />

success that it has become an annual affair.<br />

CommuniTea is an afternoon multi-cultural<br />

tea party which encourages social interaction<br />

among members <strong>of</strong> the various ethnic groups<br />

<strong>of</strong> our community. This year’s event was held<br />

May 7 at the Country Club <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong><br />

and was attended by 185 people, a significant<br />

increase over last year’s attendance <strong>of</strong> 125. The<br />

event had a Mother’s Day theme and included<br />

entertainment by a magician and an international<br />

dance troupe.<br />

Martin Luther King Program (2010-2012)<br />

Lead Department: Human Resources<br />

Operating Expenses: Existing<br />

The Martin Luther King (MLK) Committee<br />

has been organizing the weekend celebration<br />

honoring Dr. King for over 20 years. The<br />

program has grown from a grassroots event to<br />

a nationally renowned weekend celebration and<br />

successful scholarship program.<br />

The keynote speaker for the 2011 event was Ms.<br />

Bacardi Jackson. In addition to the luncheon<br />

and evening events, a Leadership/Diversity<br />

Day was held January 17 for middle and high<br />

school students. The speaker for that session<br />

was Lt. David Holmes, Police Chief from North<br />

Lauderdale and a former Miami Dolphin.<br />

Students were able to participate in roundtable<br />

discussions with <strong>City</strong> Commissioners. The MLK<br />

Committee has begun the process <strong>of</strong> searching<br />

for a speaker for the 2012 event.<br />

58<br />

Fiscal Year 2012 Annual Budget


Excellence in Education<br />

New Initiatives<br />

Cambridge Advanced Program at <strong>Coral</strong> <strong>Springs</strong> Charter<br />

School<br />

Lead Department: <strong>City</strong> Manager’s Offi ce<br />

Partner: <strong>Coral</strong> <strong>Springs</strong> Charter School<br />

Operating Expenses: None<br />

Beginning with the 2011-12 school year, <strong>Coral</strong> <strong>Springs</strong><br />

Charter School will <strong>of</strong>fer the Cambridge Advanced<br />

Program <strong>of</strong> Studies (CAPS) for students in grades 7<br />

through 9. The Cambridge program is an internationally<br />

recognized, pre-university curriculum which <strong>of</strong>fers<br />

a rigorous program <strong>of</strong> studies. CAPS is sponsored by<br />

Cambridge University in England and is currently<br />

<strong>of</strong>fered at only a handful <strong>of</strong> schools in Broward County.<br />

The program emphasizes the value <strong>of</strong> broad and balanced<br />

study for academically able students. Its strengths lie in<br />

the flexibility and structure <strong>of</strong> the curriculum encouraging<br />

in-depth, <strong>work</strong>ing knowledge <strong>of</strong> each subject, and in<br />

essay-based examinations as assessment <strong>of</strong> that knowledge<br />

and skill mastery. These examination papers are sent to<br />

Cambridge for marking.<br />

The program focuses on language arts and science in<br />

grades 7 through 9. In future years, the school will <strong>of</strong>fer the<br />

Cambridge program for grades 10 through 12, and expand<br />

the subject focus to include social sciences. Students who<br />

complete the program will have a special designation on<br />

their diploma and be able to earn college credit based<br />

on their examination scores. All public colleges and<br />

universities in Florida accept Cambridge credits.<br />

Key Intended Outcomes<br />

FY 2012<br />

Goal<br />

FY 2013<br />

Goal<br />

Achieve gains in math/reading mean scale score at the Charter<br />

School<br />

Number <strong>of</strong> students attending courses <strong>of</strong>fered by partnering<br />

institutes <strong>of</strong> higher education<br />

0.6% 0.6%<br />

3,000 3,500<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

59


Ongoing Initiatives<br />

Student Database Outreach Project (2010-2012<br />

Lead Department: Communications and Marketing<br />

Partner: Economic Development Foundation<br />

Operating Expenses: Existing<br />

The goal <strong>of</strong> this initiative is to keep the local <strong>work</strong>force<br />

talent in <strong>Coral</strong> <strong>Springs</strong> to support the <strong>City</strong>’s overall<br />

economic development efforts. In order to do so,<br />

Communications and Marketing is partnering with the<br />

Economic Development Foundation to create an outreach<br />

program for students who leave the community to attend<br />

college as a way <strong>of</strong> keeping in touch with them and ideally<br />

luring them back to <strong>work</strong> in the <strong>City</strong> upon graduation.<br />

Through a student database and periodic outreach, the<br />

<strong>City</strong> will communicate with participants about the benefits<br />

<strong>of</strong> living and <strong>work</strong>ing in <strong>Coral</strong> <strong>Springs</strong>. The program<br />

can serve as a recruitment tool providing an opportunity<br />

to match students with potential jobs in the <strong>City</strong>. The<br />

initiative will depend upon the support <strong>of</strong> current and past<br />

students to keep it relevant and useful.<br />

The database will include the capability to periodically<br />

e-blast participating students and allow them to create a<br />

password-protected individual account where they can<br />

continuously update their information, post their resume,<br />

access job postings, and be visible to local employers.<br />

Employers will also be able to create individual accounts,<br />

post jobs that are visible to all participating students, and<br />

search for student candidates by job function.<br />

To date, the focus <strong>of</strong> this initiative has been on the<br />

development <strong>of</strong> the database and early promotion <strong>of</strong> the<br />

program with school principals and guidance counselors.<br />

Full rollout <strong>of</strong> the program will take place in Fiscal Year<br />

2012.<br />

Charter School Organizational Excellence (2009-2012)<br />

Lead Department: <strong>City</strong> Manager’s Offi ce<br />

Operating Expenses: Existing<br />

The Charter School’s efforts in continuous improvement<br />

are apparent in its students’ success. The school has<br />

been named an “A” school for seven consecutive years,<br />

and was recognized for student engagement during the<br />

Florida Sterling conference in June 2010. Faculty and staff<br />

analyze data from various assessments in order to develop<br />

an Instructional Focus Calendar. They look for areas <strong>of</strong><br />

strength and weakness to help develop a plan for instruction<br />

through the school year.<br />

<strong>Coral</strong> <strong>Springs</strong> Charter School was established in 1999 through the joint effort <strong>of</strong> Charter Schools USA<br />

and the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>.<br />

60<br />

Fiscal Year 2012 Annual Budget


Broward College Campus in <strong>Coral</strong> <strong>Springs</strong> (2011-2012)<br />

Lead Department: <strong>City</strong> Manager’s Offi ce<br />

Partners: Economic Development Foundation, Community<br />

Redevelopment Agency<br />

Operating Expenses: Existing<br />

The University and College Partnership established in<br />

2005 has shown tremendous growth. Enrollment has<br />

climbed rapidly over the last two years with a majority <strong>of</strong><br />

the students enrolled in Broward College, one <strong>of</strong> the three<br />

universities in the partnership. Due to this impressive<br />

performance, the <strong>City</strong>, in conjunction with the Economic<br />

Development Foundation, established an alliance dedicated<br />

to increasing the presence <strong>of</strong> Broward College in <strong>Coral</strong><br />

<strong>Springs</strong>. The ultimate goal <strong>of</strong> having a permanent presence<br />

for the college somewhere within our Community<br />

Redevelopment Area was made a reality during Fiscal Year<br />

2011.<br />

In January 2011, Broward College signed a lease for<br />

approximately 19,000 square feet in the Trinity Building<br />

located at the northwest corner <strong>of</strong> Sample and University.<br />

The space planning process has begun for the tenant<br />

improvements needed to retr<strong>of</strong>it at least eleven classrooms<br />

as well as administrative <strong>of</strong>fices. It is expected that classes<br />

will begin as early as January 2012 and enrollment is<br />

projected to reach 5,000 students over the next five years.<br />

The satellite campus will <strong>of</strong>fer day and night classes for<br />

degree and non-degree programs including courses in<br />

general education, business and information technology.<br />

The Broward College satellite campus will be<br />

a strong anchor this area <strong>of</strong> the <strong>City</strong> needs to<br />

spark commercial retail vacancy absorption in<br />

the area.<br />

The <strong>Coral</strong> <strong>Springs</strong> College and University Partnership was created in 2005 as a service to citizens <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> as well as<br />

employees who <strong>work</strong> within the <strong>City</strong> and the north area <strong>of</strong> Broward County.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

61


Department Performance Levels<br />

Understanding Departmental<br />

Performance Budgets<br />

The department’s budget is separated into the following<br />

components:<br />

Mission Statement—the statement must identify the<br />

particular purpose for the department and how it relates to<br />

the <strong>City</strong>’s overall mission.<br />

Core Processes—a listing <strong>of</strong> the fundamental business<br />

processes that the department is designed to provide.<br />

Outputs— indicate the volume, frequency or level <strong>of</strong> service<br />

provided.<br />

New Initiatives—new services or the removal <strong>of</strong> existing<br />

services as they relate to the Strategic Plan. A list <strong>of</strong> the new<br />

initiatives follows.<br />

Organization Charts—outline <strong>of</strong> program structure within<br />

the department.<br />

Program/Expenditure Summary—the budget for the<br />

department, summarized by program, if applicable, and by<br />

major category <strong>of</strong> expenditure:<br />

• Personal Services—salaries, overtime and other pay<br />

including vacation payment incentive, holiday pay,<br />

temporary wages.<br />

• Benefits—FICA, retirement contributions, health and<br />

other benefits.<br />

• Other Expenses—supplies, repairs, utilities, services and<br />

other costs.<br />

• Capital—departmental machinery and equipment under<br />

$5,000.<br />

Objectives and Performance Measures—the objectives<br />

focus on particular program accomplishments that will<br />

be attained within the current year. All objectives are<br />

measurable by the performance indicators supplied.<br />

Each performance measure includes explicit links showing<br />

how program objectives and their indicators are directly<br />

related to KIOs and strategic priorities that they support.<br />

Department Revenue, Expenditure and Position Summary for Fiscal Year 2012<br />

Total Total Total<br />

Department Personal Benefits Operating Capital Other Expenditures Revenues Positions<br />

<strong>City</strong> Commission $87,833 $86,166 $124,558 $0 $0 $298,557 $0 5.00<br />

<strong>City</strong> Manager's Office 1,307,586 479,358 411,031 0 0 2,197,975 10,239 15.50<br />

Human Resources 846,592 310,602 171,862 2,250 0 1,331,306 626,954 11.25<br />

Health Fund 101,901 10,689,121 1,669,560 0 0 12,460,582 12,460,582 1.25<br />

Financial Services 1,993,311 955,484 300,232 0 0 3,249,027 250,000 31.00<br />

General Insurance Fund* 82,849 636,143 1,980,563 0 0 2,699,555 2,699,555 1.50<br />

Information Services 1,387,937 542,337 740,469 0 0 2,670,743 17,600 19.00<br />

<strong>City</strong> Attorney 483,993 176,432 184,695 0 0 845,120 0 6.00<br />

Development Services 3,764,617 1,544,765 870,210 0 15,000 6,194,592 5,476,788 60.00<br />

Police 23,171,482 18,601,242 5,051,095 0 0 46,823,819 2,321,146 295.00<br />

Fire Fund ** 8,179,624 3,785,777 1,137,216 252,079 3,215,257 16,569,953 16,569,953 103.84<br />

Emergency Medical Services 5,544,748 2,367,240 820,245 0 0 8,732,233 1,996,141 65.16<br />

Public Works 1,426,825 642,547 2,066,293 4,000 0 4,139,665 315,000 28.00<br />

Water & Sewer Fund 1,800,791 834,489 8,844,338 3,034,123 6,499,871 21,013,612 21,013,612 35.50<br />

Equipment Services 802,686 356,072 2,189,145 0 7,741,910 11,089,813 11,089,813 15.00<br />

Sportsplex/Tennis 635,715 235,954 790,177 6,200 0 1,668,046 821,550 9.00<br />

Parks & Recreation 3,685,478 1,724,613 3,985,296 8,000 0 9,403,387 1,793,851 76.00<br />

Aquatics 1,023,797 389,568 968,890 0 0 2,382,255 1,603,750 16.00<br />

C.S. Center For The Arts*** 0 0 50,000 0 395,000 445,000 0 0.00<br />

C.S. Charter School Fund 0 0 9,586,495 896,765 1,420,000 11,903,260 11,903,260 0.00<br />

Public Art Fund 0 0 0 76,500 0 76,500 76,500 0.00<br />

*Workers’ Compensation—Property—Casualty<br />

** Includes <strong>City</strong> <strong>of</strong> Parkland, Florida<br />

***Center for the Arts is now a division in the General Fund<br />

62<br />

Fiscal Year 2012 Annual Budget


Sample Performance Budget Page<br />

1Title<br />

Indicates the department.<br />

2Mission<br />

Developed by the department, this is a statement that<br />

identifies the particular purpose for the department.<br />

3Core Processes and Outputs<br />

A listing <strong>of</strong> the fundamental processes and the outputs for the<br />

department.<br />

4Organization Chart<br />

An organization chart showing the breakdown <strong>of</strong> programs,<br />

divisions and personnel.<br />

5New Initiatives<br />

Fiscal Year 2012 Business Plan Initiatives for this<br />

department, if available.<br />

6Revenues and Expenditures<br />

A summary <strong>of</strong> the budgeted departmental revenues and<br />

expenditures.<br />

7Performance Linkage<br />

The Strategic Priority and Directional Statement that<br />

support the department’s performance measures.<br />

8Performance Measures<br />

The actual historical performance and future goals for the<br />

department.<br />

<strong>City</strong> Attorney<br />

Mission<br />

2<br />

1<br />

To provide effective and timely legal representation and<br />

advice to the <strong>City</strong> Commission and <strong>City</strong> Administration.<br />

This <strong>of</strong>fice zealously represents the <strong>City</strong> in legal<br />

controversies and is committed to implementing the<br />

<strong>City</strong> Commission’s policy <strong>of</strong> minimizing exposures and<br />

potential liability.<br />

Core Processes and Outputs<br />

3<br />

Research and Counsel<br />

• Represent the <strong>City</strong> Commission, <strong>City</strong> Administration,<br />

and all assigned boards and committees in all matters<br />

<strong>of</strong> law pertaining to their <strong>of</strong>ficial duties.<br />

• Provide legal services for <strong>City</strong> Commission and<br />

operating departments.<br />

• Attend <strong>City</strong> Commission and subordinate agency<br />

meetings.<br />

• Prepare ordinances, resolutions, contracts and other<br />

documents in a timely fashion.<br />

• Prepare approximately 100 resolutions and 50<br />

ordinances.<br />

<strong>City</strong> Attorn y<br />

<strong>City</strong> Attorney<br />

<strong>City</strong> Attorney<br />

Deputy <strong>City</strong> Attorney (unfilled)<br />

Assistant <strong>City</strong> Attorney ( 2 )<br />

Executive Assistant<br />

Legal Secretary<br />

Outside Litigation<br />

Contracts<br />

• Review and prepare contracts and agreements within<br />

the shortest time frame to ensure contract compliance<br />

without vendor inconvenience.<br />

• Prepare and/or review approximately 200 agreements,<br />

contracts and leases.<br />

Litigation and Municipal Violation Prosecution<br />

• Advise on statutory matters and handle litigation.<br />

• Appear in State and Federal court on behalf <strong>of</strong> the <strong>City</strong>.<br />

• Respond to citizen inquiries<br />

• Effectuate preventative approaches to limiting risk.<br />

• Participate in and present continuing legal updates<br />

to staff.<br />

• Participate in employment/administrative matters.<br />

New Initiatives<br />

Customer-Involved Government<br />

None for Fiscal Year 2010<br />

4<br />

3<br />

5<br />

<strong>City</strong> Attorney<br />

Departmental Financial Summary<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

<strong>City</strong> Attorney Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Expenditures:<br />

Program Summary<br />

<strong>City</strong> Attorney $992,917 $941,866 $937,612 $845,120 ($92,492) -9.86%<br />

Total $992,917 $941,866 $937,612 $845,120 ($92,492) -9.86%<br />

Expenditures by Program/Category<br />

6<br />

Summary By Category<br />

Personal $383,936 $388,874 $387,789 $483,993 $96,204 24.81%<br />

Benefits 135,091 139,976 148,791 176,432 27,641 18.58%<br />

Other Expenses 283,378 349,995 341,632 184,695 (156,937) -45.94%<br />

Litigation 190,512 63,021 59,400 0 (59,400) -100.00%<br />

Total $992,917 $941,866 $937,612 $845,120 ($92,492) -9.86%<br />

Positions 6.00 6.00 6.00 6.00 0.00 0.00%<br />

FTE's 6.00 6.00 6.00 6.00 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 0.8% 0.8% 0.8% 0.8% n/a n/a<br />

Performance Measures<br />

7<br />

8<br />

<strong>City</strong> Attorney<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers: safety, education,<br />

and aesthetics<br />

Measurement Type: Effectiveness<br />

FY 2008<br />

FY 2009<br />

FY 2010 FY 2011<br />

Measure: Goal Actual Goal Actual Goal Actual Goal<br />

1) Preparation <strong>of</strong> Legislation (resolutions, ordinance, orders) within<br />

10 <strong>work</strong>days <strong>of</strong> request when accompanied by backup material 99% 99% 99% 100% 99% 100% 99%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

63


<strong>City</strong> Commission<br />

Mission<br />

To provide the Charter <strong>of</strong>fices clear policy direction toward<br />

making the <strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> the premier community in<br />

which to <strong>live</strong>, <strong>work</strong> and raise a family.<br />

Customer-Involved Government<br />

Develop innovative ways to make participation in local<br />

government activities possible for all residents and foster<br />

a sense <strong>of</strong> engagement among the citizenry by effectively<br />

communicating a common identity, actively seeking insight<br />

into the needs <strong>of</strong> the community, aligning <strong>City</strong> services<br />

with customer expectations, and continuing to strive for<br />

excellence.<br />

Financial Health and Economic Development<br />

Continue to enhance the high level <strong>of</strong> service quality and<br />

financial stability that the <strong>City</strong> has become known for by<br />

encouraging redevelopment, diversifying tax and revenue<br />

sources, ensuring the long-term viability <strong>of</strong> financial<br />

strategies, and implementing “new urbanism” techniques.<br />

Excellence in Education<br />

Maintain effective partnerships with the Broward County<br />

School Board and individual local public and private<br />

schools within <strong>Coral</strong> <strong>Springs</strong> to address overcrowding,<br />

promote safety, increase parental participation, elevate<br />

student achievement, and expand educational opportunities.<br />

Neighborhood and Environmental Sustainability<br />

Provide support to neighborhood groups and individual<br />

homeowners and business owners in maintaining<br />

and improving property values, aesthetics, and safety<br />

throughout the <strong>City</strong>. Lead by example in the stewardship <strong>of</strong><br />

natural resources by preserving existing Environmentally<br />

Sensitive Land sites, promoting the replenishment <strong>of</strong> the<br />

<strong>City</strong>’s tree canopy, encouraging native landscaping, and<br />

planning for the conservation <strong>of</strong> resources.<br />

Youth Development and Family Values<br />

Promote and increase opportunities for youth to become<br />

engaged in the world, while providing support in addressing<br />

the pr<strong>of</strong>usion <strong>of</strong> issues facing them. Empower families to<br />

create strong ties, pass on values and traditions, strive for<br />

economic security, increase health and safety, and join in<br />

creating a shared community vision.<br />

<strong>City</strong> Commission<br />

Mayor<br />

1 (0100) 0<br />

Vice-Mayor<br />

1 (0100) 0<br />

Commissioner<br />

3 (0100) 0<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

64<br />

Fiscal Year 2012 Annual Budget


<strong>City</strong> Commission (continued)<br />

Strength in Diversity<br />

Capitalize on the strength <strong>of</strong> diversity in our community<br />

through ongoing dialogue and gathering together to<br />

communicate, understand, and celebrate our differences<br />

and similarities.<br />

Traffi c, Mobility and Connectivity<br />

Promote best practices and effective technology to improve<br />

safe mobility and encourage convenient and accessible<br />

modes <strong>of</strong> transportation.<br />

Core Processes<br />

• Provide policy direction for <strong>City</strong> operations.<br />

• Promote public participation in government through<br />

regular and special <strong>City</strong> Commission meetings, public<br />

hearings and <strong>work</strong>shops.<br />

• Encourage partnerships with the private and nonpr<strong>of</strong>it<br />

sectors to resolve local issues.<br />

Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

<strong>City</strong> Commission Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Expenditures:<br />

Program Summary<br />

<strong>City</strong> Commission $296,604 $291,513 $291,651 $298,557 $6,906 2.37%<br />

Total $296,604 $291,513 $291,651 $298,557 $6,906 2.37%<br />

Summary By Category<br />

Personal $85,602 $97,504 $85,275 $87,833 $2,558 3.00%<br />

Benefits 85,554 88,515 75,979 86,166 10,187 13.41%<br />

Other Expenses 125,448 105,494 130,397 124,558 (5,839) -4.48%<br />

Capital 0 0 0 0 0 n/a<br />

Total $296,604 $291,513 $291,651 $298,557 $6,906 2.37%<br />

Positions 5.00 5.00 5.00 5.00 0.00 0.0%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

65


<strong>City</strong> Manager’s Office<br />

Mission<br />

To provide support and systems that empower <strong>City</strong><br />

departments to anticipate and meet customer expectations<br />

and carry out <strong>City</strong> Commission policy initiatives.<br />

Core Processes and Outputs<br />

<strong>City</strong> Manager’s Offi ce<br />

Organize and mobilize <strong>City</strong> departments to address the<br />

seven priorities established by the <strong>City</strong> Commission.<br />

• Complete strategic activities for the <strong>City</strong> Commission’s<br />

seven priority areas.<br />

• Provide overall management <strong>of</strong> all <strong>City</strong> departments<br />

in a way that empowers employees to exceed customer<br />

expectations.<br />

• Provide effective communication between the <strong>City</strong><br />

Commission, staff, residents and other customers.<br />

• Work with Economic Development Foundation to<br />

continue to draw quality corporations to the <strong>City</strong> <strong>of</strong> <strong>Coral</strong><br />

<strong>Springs</strong>.<br />

Communications and Marketing<br />

Communicate public information in an effective, creative<br />

manner.<br />

• Publish three editions <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> magazine,<br />

Annual State <strong>of</strong> the <strong>City</strong> Report, and other informational<br />

publications;<br />

• Provide writing, design, photography and other graphic<br />

services for print, digital and video formats.<br />

• Provide multimedia, video and photographic support, and<br />

produce public service announcements and programming<br />

for use by the broadcast media.<br />

• Develop and manage the <strong>City</strong>’s web sites, including<br />

coralsprings.org and csteens.com.<br />

• Produce programming and manage the <strong>City</strong>’s TV station,<br />

Channel 25.<br />

<strong>City</strong> Manager’s Office<br />

<strong>City</strong> Manager<br />

Executive Assistant to <strong>City</strong> Manager<br />

Executive Assistant<br />

Senior Office Assistant<br />

Deputy <strong>City</strong> Manager<br />

Deputy <strong>City</strong> Manager*<br />

Communications and Marketing<br />

5 (0604) 5<br />

<strong>City</strong> Clerk<br />

4 (3501) 4<br />

Management and Budget Office**<br />

5 (1901) 5<br />

*0.5 position, shared with<br />

Water and Sewer Fund<br />

CRA Coordinator<br />

3200<br />

Manager<br />

Communications and Marketing<br />

<strong>City</strong> Clerk<br />

Manager<br />

Budget and Strategic Planning<br />

Creative Services Coord<br />

Assistant <strong>City</strong> Clerk<br />

Senior Financial Analyst (4)<br />

Editor and Producer<br />

Records Mgmt Coordinator<br />

** funded in Financial Services<br />

Multimedia Coordinator<br />

Senior Office Assistant<br />

Writer/Media Relations<br />

Coordinator<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

66<br />

Fiscal Year 2012 Annual Budget


<strong>City</strong> Manager’s Office (continued)<br />

• Provide special event promotion. Handle media relations.<br />

• Produce programming and schedule the <strong>City</strong>’s radio<br />

station, 1670 AM.<br />

<strong>City</strong> Clerk<br />

Preserve the integrity <strong>of</strong> the <strong>City</strong>’s <strong>of</strong>ficial records, which<br />

encompass business transactions, law and policy making,<br />

and property matters.<br />

• Maintain an historical database <strong>of</strong> over four million<br />

document images <strong>City</strong>wide from 1963 to the present and<br />

respond to public records requests.<br />

• Maintain a database <strong>of</strong> public meetings via more<br />

than 1,500 audio tapes and CD-ROMs and over 1,800<br />

summaries <strong>of</strong> the meeting proceedings and respond<br />

to more than 1,500 customer requests for information<br />

annually.<br />

• Oversee <strong>City</strong> Commission agenda process which includes<br />

creation <strong>of</strong> bimonthly agendas, coordination <strong>of</strong> over<br />

500 agenda memoranda, duplication and distribution <strong>of</strong><br />

agenda material to interested parties.<br />

Inform citizenry <strong>of</strong> public hearings pursuant to Florida law.<br />

Administer the <strong>City</strong> Commission agenda process, fostering<br />

a “paperless environment.”<br />

• Manage codification and distribution to subscribers <strong>of</strong><br />

the Municipal Code, both the general volume and Land<br />

Development Code.<br />

• Provide public notice for approximately 300 public<br />

meetings annually.<br />

Provide for records disposal to the fullest extent permissible<br />

by Florida law, and the cost effective, legal maintenance <strong>of</strong><br />

permanent records for all <strong>City</strong> departments.<br />

Management and Budget Offi ce<br />

Monitor <strong>City</strong>’s financial condition and provide financial<br />

strategies to ensure fiscal solvency.<br />

• Maintain Financial Trend Monitoring System.<br />

Prepare and produce strategic planning and budget<br />

documents.<br />

• Produce the <strong>City</strong>’s Business Plan, budget document and<br />

Capital Improvement Program.<br />

• Process biennial/triennial Strategic Plan including<br />

the Environmental Scan, the SWOT Analysis and the<br />

Strategic Planning Workshop Presentation.<br />

Maintain Performance Measurement System.<br />

• Produce Departments’ Quarterly Performance Reports.<br />

Aggressively seek grants on behalf <strong>of</strong> the <strong>City</strong> and oversee<br />

administration <strong>of</strong> grant funding.<br />

Apply for SRF loans for Water and Sewer system<br />

improvements.<br />

Collaborate with Police and Fire pension boards, Charter<br />

School Advisory Committee, and other committees.<br />

New Initiatives<br />

<strong>City</strong> Manager’s Offi ce<br />

Customer-Involved Government<br />

50th Anniversary Planning (with Communications and<br />

Marketing)<br />

<strong>City</strong> Marketing Plan (with Communications and<br />

Marketing)<br />

Financial Health and Economic Development<br />

Business Development (with Economic Development<br />

Foundation)<br />

Youth Development and Family Values<br />

Sports Events and Venues Promotion (with<br />

Communications and Marketing)<br />

Strength in Diversity<br />

Rename 29th Street “Avenue <strong>of</strong> the Arts”<br />

Excellence in Education<br />

Cambridge Advanced Program at <strong>Coral</strong> <strong>Springs</strong> Charter<br />

School (with <strong>Coral</strong> <strong>Springs</strong> Charter School)<br />

Communications and Marketing<br />

Customer-Involved Government<br />

50th Anniversary Planning (with <strong>City</strong> Manager’s Office)<br />

Closed Captioning <strong>City</strong> TV<br />

<strong>City</strong> Marketing Plan (with <strong>City</strong> Manager’s Office)<br />

Youth Development and Family Values<br />

Sports Events and Venues Promotion (with <strong>City</strong><br />

Manager’s Office)<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

67


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

<strong>City</strong> Manager's Office Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

<strong>City</strong> Clerk $2,492 $10,677 $9,595 $10,239 $644 6.71%<br />

Total $2,492 $10,677 $9,595 $10,239 $644 6.71%<br />

Expenditures:<br />

Program Summary<br />

Administration $874,491 $847,632 $831,718 $832,666 $948 0.11%<br />

Communications and Marketing 826,152 821,914 848,252 786,318 (61,934) -7.30%<br />

CRA 0 0 0 71,245 71,245 n/a<br />

<strong>City</strong> Clerk 517,174 495,489 503,503 507,746 4,243 0.84%<br />

Total $2,217,817 $2,165,035 $2,183,473 $2,197,975 $14,502 0.66%<br />

Summary By Category<br />

Personal $1,405,749 $1,371,709 $1,322,288 $1,307,586 ($14,702) -1.11%<br />

Benefits 434,425 439,371 459,264 479,358 20,094 4.38%<br />

Other Expenses 377,643 349,392 401,921 411,031 9,110 2.27%<br />

Capital 0 4,563 0 0 0 n/a<br />

Total $2,217,817 $2,165,035 $2,183,473 $2,197,975 $14,502 0.66%<br />

Per f or mance Measure s<br />

<strong>City</strong> Manager's Office<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Overall quality rating for <strong>City</strong> services and programs (Resident<br />

Survey) 93% 92% — — 93% 95% —<br />

2) Customer service rating (Resident Survey) 93% 89% — — 93% 94% —<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure:<br />

Goal Actual Goal Actual Goal Proj. Goal<br />

3) Employee satisfaction rating 93% 95% 93% 97% 93% 97% 93%<br />

68<br />

Fiscal Year 2012 Annual Budget


<strong>City</strong> Clerk's Office<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Number <strong>of</strong> files added to the IBPM system (New for FY 2010) 30,000 15,000 30,000 118,630 132,000 124,500 132,000<br />

2) Number <strong>of</strong> images added to the IBPM system (New for FY 2010) 625,000 625,000 550,000 811,590 942,000 930,200 950,000<br />

3) Number <strong>of</strong> searches to the IBPM system (New for FY 2010) 50,000 48,076 50,000 116,263 123,650 112,300 125,000<br />

4) Number <strong>of</strong> boxes stored <strong>of</strong>fsite (New for FY 2010) 3,700 4,089 3,700 3,409 3,900 3,900 3,900<br />

5) Number <strong>of</strong> boxes retrieved from <strong>of</strong>fsite (New for FY 2010) 900 900 900 934 1,200 900 900<br />

6) Number <strong>of</strong> boxes destroyed (New for FY 2010) 500 500 500 426 1,000 400 400<br />

Communications and Marketing<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statements: Evaluate and enhance the methods <strong>of</strong> communicating with citizens and businesses to provide<br />

information on <strong>City</strong> news and issues to the widest possible audience by leveraging technology; Brand <strong>Coral</strong> <strong>Springs</strong> by promoting<br />

the <strong>City</strong>’s identity as a Community <strong>of</strong> Excellence, consistent with the <strong>City</strong>'s mission<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Customer satisfaction with communications (Internal Survey) 93% 86% 94% 94% 94% 94% 94%<br />

2) Awareness <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> magazine by new residents (Resident<br />

Survey) 65% 77% — — 79% 87% —<br />

3) Average number <strong>of</strong> unique page views on website<br />

(changed from "number <strong>of</strong> unique user sessions" for FY 2012) 90,000 93,474 105,000 106,557 105,000 122,000 115,000<br />

4) Number <strong>of</strong> episodes produced for What's Happening 12 12 12 12 12 12 12<br />

5) Number <strong>of</strong> new promotional/informational campaigns developed 24 27 16 45 20 32 20<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

69


Human Resources<br />

Mission<br />

Human Resources<br />

The Human Resources Department is committed to<br />

providing expertise in attracting, developing, and sustaining<br />

a high quality <strong>work</strong>force committed to excellent service.<br />

He a lt h Fu n d<br />

To provide <strong>Coral</strong> <strong>Springs</strong> employees and their families<br />

with a competitive benefits package consisting <strong>of</strong> a<br />

comprehensive, yet cost effective program for health, life,<br />

and long-term disability benefits.<br />

Core Processes and Outputs<br />

Recruitment<br />

Recruit top talent by coordinating advertising, screening,<br />

interviewing, testing, selection, employee database<br />

management.<br />

• Timely processing <strong>of</strong> job applications to identify the most<br />

qualified candidates.<br />

Employee Development<br />

Provide training and development opportunities in the areas<br />

<strong>of</strong> compliance, customer service, leadership development<br />

and other topics identified through needs analysis.<br />

• Offer training through a variety <strong>of</strong> methods including<br />

instructor-led, e-<strong>learn</strong>ing, webinars, forums, mentoring,<br />

shadowing, books, and articles.<br />

Human Resources<br />

*Director <strong>of</strong> Human Resources<br />

(75%1000/25% 8501)<br />

Human Resources<br />

6.5 (1000) 6.5<br />

Community Relations<br />

4 (0601 & 0607) 4<br />

Health Fund<br />

1.25 (8501) 1.25<br />

***General Insurance Fund<br />

.5 (8801) .5<br />

Training Coordinator<br />

Senior Human Resources Coordinator<br />

Human Resources Coordinator (.5)**<br />

Pension Administrator<br />

Human Resources Technician<br />

Senior Office Assistant<br />

Principal Office Assistant<br />

Community Relations Manager<br />

Senior Community Relations Coordinator<br />

Senior Office Assistant<br />

Office Assistant<br />

Senior Human Resources Coordinator<br />

*Position split 75% Human Resources,<br />

25% Health Fund<br />

Human Resources Coordinator (.5)**<br />

*** 1.5 total positions in<br />

General Insurance Fund<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTE's (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

70<br />

Fiscal Year 2012 Annual Budget


Human Resources (continued)<br />

Compensation and Classifi cation<br />

Support the development and maintenance <strong>of</strong> the <strong>City</strong>wide<br />

broad band classification system, preparation and<br />

maintenance <strong>of</strong> classification specifications, preparation and<br />

maintenance <strong>of</strong> job descriptions, and completion <strong>of</strong> salary<br />

surveys.<br />

• Perform a comprehensive review <strong>of</strong> the <strong>City</strong>’s<br />

classification and compensation system to ensure<br />

competitive salaries to enable the <strong>City</strong> to hire and retain<br />

the best qualified employees.<br />

• Timely and accurate processing <strong>of</strong> payroll change<br />

authorizations.<br />

Compliance/Safety<br />

Coordinate <strong>City</strong>wide safety programs.<br />

• Provide effective methods to ensure a safe <strong>work</strong><br />

environment including safety training, committee<br />

meetings, library, events and programs.<br />

Employee Relations<br />

Partner with departments to provide guidance and<br />

consultation on human resource matters.<br />

• Develop, communicate and implement policies.<br />

• Discretely manage employee relations issues.<br />

• Effectively manage collective bargaining negotiations.<br />

Benefi ts Administration<br />

• Administer Police and Fire retirement plans.<br />

• Provide administrative support for general employee<br />

retirement plan, self-insured comprehensive medical<br />

and dental plan, and fully insured vision plan. Ensure<br />

that the aggregate and specific reinsurance coverage is<br />

maintained.<br />

• Limit health care costs to less than the medical inflation<br />

rate.<br />

• Provide fully insured basic life insurance, employee paid<br />

supplemental group life, long-term disability coverage,<br />

and wellness programs to all eligible employees.<br />

Community Relations/Citizens Services/<strong>City</strong> Hall in the<br />

Mall<br />

• Act as a clearinghouse for citizen requests for information<br />

and service via the <strong>City</strong>’s Help Desk.<br />

• Coordinate the Special Events Funding Program.<br />

• Provide an added level <strong>of</strong> service and convenience by<br />

coordinating various new and existing <strong>City</strong>, county, state<br />

and federal programs and services at our <strong>City</strong> Hall in the<br />

Mall satellite location.<br />

• Human Resources staff serve as liaisons on the MLK<br />

Committee, Multicultural Advisory Committee, and the<br />

Customer-Involved Government Committee.<br />

• Plan and organize a minimum <strong>of</strong> ten community, multicultural<br />

and education-related special events, including<br />

the Martin Luther King, Jr. weekend Celebration, State <strong>of</strong><br />

the <strong>City</strong> Reception, Unitown, Uniteens, Unikids, National<br />

Day <strong>of</strong> Prayer, International Dinner Dance, Worldfest,<br />

and other Ethnic Festivals.<br />

Quality Initiatives<br />

Provide strategic direction and support for the <strong>City</strong>’s<br />

quality initiative and coordinate annual external customer<br />

surveys, Human Resources Customer Service Survey, and<br />

Department Director/Supervisor 360-Degree Assessments.<br />

• Coordinate the <strong>City</strong>’s Sterling/Baldrige efforts including<br />

coordination <strong>of</strong> the <strong>City</strong>wide survey.<br />

New Initiatives<br />

Strength in Diversity<br />

Visioning Summit Update<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

71


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Human Resources Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

<strong>City</strong> Hall In The Mall $580,363 $644,409 $577,840 $626,954 $49,114 8.50%<br />

Total $580,363 $644,409 $577,840 $626,954 $49,114 8.50%<br />

Expenditures:<br />

Program Summary<br />

Human Resources $818,966 $801,278 $792,969 $770,276 ($22,693) -2.86%<br />

Community Relations 255,868 253,437 269,456 276,707 7,251 2.69%<br />

<strong>City</strong> Hall In The Mall 266,154 273,563 264,266 284,323 20,057 7.59%<br />

Total $1,340,988 $1,328,278 $1,326,691 $1,331,306 $4,615 0.35%<br />

Summary By Category<br />

Personal $889,860 $899,825 $871,358 $846,592 ($24,766) -2.84%<br />

Benefits 288,692 292,966 300,084 310,602 10,518 3.51%<br />

Other Expenses 162,436 135,487 155,249 171,862 16,613 10.70%<br />

Capital 0 0 0 2,250 2,250 n/a<br />

Total $1,340,988 $1,328,278 $1,326,691 $1,331,306 $4,615 0.35%<br />

Positions 12.00 12.00 11.75 11.75 0.00 0.00%<br />

FTE's 12.00 12.00 11.75 11.75 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 1.5% 1.5% 1.5% 1.5% n/a n/a<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Health Fund Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Transfers $8,682,241 $9,221,210 $9,735,428 $11,350,582 $1,615,154 16.59%<br />

Interest Income 121,201 48,717 75,000 60,000 -15,000 -20.00%<br />

Recoveries 977,161 1,039,886 995,000 1,050,000 55,000 5.53%<br />

Appropriated Retained Earnings 0 556,242 132,011 0 -132,011 -100.00%<br />

Total $9,780,603 $10,866,055 $10,937,439 $12,460,582 $1,523,143 13.93%<br />

Expenses:<br />

Program Summary<br />

Health-Dental $9,024,543 $10,808,885 $10,677,687 $12,190,022 $1,512,335 14.16%<br />

Long Term Disability 163,307 212,848 149,076 144,500 (4,576) -3.07%<br />

Life Insurance 217,187 161,085 110,676 126,060 15,384 13.90%<br />

Total $9,405,037 $11,182,818 $10,937,439 $12,460,582 $1,523,143 13.93%<br />

Summary By Category<br />

Personal $141,776 $132,259 $108,188 $101,901 ($6,287) -5.81%<br />

Benefits 7,568,605 9,387,072 9,162,140 10,689,121 1,526,981 16.67%<br />

Other Expenses 1,694,656 1,663,487 1,667,111 1,669,560 2,449 0.15%<br />

Transfers 0 0 0 n/a<br />

Total $9,405,037 $11,182,818 $10,937,439 $12,460,582 $1,523,143 13.93%<br />

Positions 1.50 1.50 1.25 1.25 0.00 0.00%<br />

FTE's 1.50 1.50 1.25 1.25 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 0.2% 0.2% 0.2% 0.2% n/a n/a<br />

72<br />

Fiscal Year 2012 Annual Budget


Per f or mance Measure s<br />

Human Resources<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Percentage <strong>of</strong> employees who agree with the statement “I would<br />

recommend <strong>work</strong>ing for the <strong>City</strong> to a friend” 93% 95% 93% 97% 93% 95% 95%<br />

2) Percentage <strong>of</strong> employees who feel Human Resources provides<br />

quality services<br />

97% 97% 97% 99% 97% 97% 97%<br />

3) Percentage <strong>of</strong> employees that are satisfied with liaison services 92% 92% 92% 95% 92% 92% 92%<br />

4) Percentage <strong>of</strong> employees that are satisfied with wellness activities 91% 91% 91% 94% 91% 91% 91%<br />

5) Percentage <strong>of</strong> employees who believe benefits are in line with<br />

needs 94% 93% 94% 95% 90% 90% 90%<br />

6) Cycle time-external recruitment (requisition to job <strong>of</strong>fer)<br />

40 53 40 39 40 40 40<br />

business business business business business<br />

days days days days days<br />

business<br />

days<br />

business<br />

days<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal At Actual Goal At Actual Goal Proj. Goal<br />

7) Respond to customer requests within 48 hrs<br />

100% 96% 100% 94% 100% 100% 100%<br />

—and close service request within one week<br />

90% 100% 90% 100% 90% 90% 90%<br />

Strategic Priority: Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

8) Number <strong>of</strong> days lost from on the job injuries (per 100 employees) 50 64.4 50 49.1 50 50 50<br />

9) Sick hours per employee 40 56.5 40 50.2 40 48 48<br />

Strategic Priority: Strength in Diversity<br />

Directional Statement: Leverage the resources that exist in our culturally diverse community to encourage innovation and<br />

creativity in solving community challenges<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure:<br />

Goal Actual Goal Actual Goal Proj. Goal<br />

10) Percentage <strong>of</strong> minority applicants per recruitment 40% 52% 40% 54% 40% 45% 45%<br />

11) Percentage <strong>of</strong> employees who agree with “I am able to apply the<br />

skills or knowledge <strong>learn</strong>ed through <strong>City</strong> training to my job” 90% 91% 90% 90% 90% 90% 90%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

73


Financial Services<br />

Mission<br />

Financial Services<br />

To preserve the <strong>City</strong>’s strong financial condition by<br />

creating a responsible financial strategy, effectively<br />

managing the <strong>City</strong>’s resources, and providing analysis and<br />

recommendations that ensure optimal economic outcomes.<br />

General Insurance Fund (Workers’ Compensation,<br />

Property and Casualty)<br />

To oversee the <strong>City</strong>’s self-insurance program including<br />

administration and operations. Program provides general,<br />

pr<strong>of</strong>essional, vehicle liability, <strong>work</strong>ers’ compensation<br />

and property insurance. As such, this unit is essential<br />

to the proper protection <strong>of</strong> the <strong>City</strong>’s assets. Its primary<br />

function is analyzing exposures and taking an active role in<br />

administering a quasi/self-insurance program. This involves<br />

the assumption <strong>of</strong> risk to commercial insurance carriers,<br />

whenever and wherever beneficial.<br />

Core Processes and Outputs<br />

Financial Services<br />

Provide financial policy, cash management, debt<br />

management, accounting, payroll, accounts payable,<br />

purchasing, central stores, risk management, and utility<br />

billing for the <strong>City</strong>.<br />

Financial Services<br />

*Director <strong>of</strong> Financial Services<br />

(1501)<br />

*<br />

General Insurance Fund<br />

1 ( 8801 ) 1<br />

Risk Coordinator<br />

Administration<br />

3 ( 1501 ) 3<br />

Museum<br />

1 ( 1502 ) 1<br />

Accounting Services<br />

7 ( 1601 ) 7<br />

Revenue & Collection<br />

6 ( 1602 ) 6<br />

Purchasing<br />

9 ( 1700 ) 9<br />

<strong>City</strong> Controller<br />

Senior Office Assistant<br />

Museum Director<br />

Accountant ( 3 )<br />

Accounting Analyst<br />

Senior Office Assistant ( 4 )<br />

Accouting Assistant<br />

Administration<br />

5 ( 1701 ) 5<br />

Payroll Coordinator<br />

Payroll Technician<br />

Senior Accounting Assistant<br />

Billing Operations Technician<br />

Purchasing Administrator<br />

Purchasing Agent II ( 3 )<br />

Senior Office Assistant<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

Central Stores<br />

4 ( 1702 ) 4<br />

Central Stores Coordinator<br />

Purchasing Assistant ( 3 )<br />

74<br />

Fiscal Year 2012 Annual Budget


Financial Services (continued)<br />

• Produce the <strong>City</strong>’s Comprehensive Annual Financial<br />

Report.<br />

• Process accounts payable checks and prepare payroll<br />

checks.<br />

• Reconcile and track over 50 <strong>City</strong> funds.<br />

• Process purchase orders.<br />

• Purchase goods and services.<br />

• Monitor the budget through monthly financial reports.<br />

• Administer <strong>City</strong>’s risk management policies.<br />

• Refinance and restructure <strong>City</strong>’s outstanding debt.<br />

Monitor <strong>City</strong>’s financial condition and provide financial<br />

strategies to ensure fiscal solvency.<br />

Maintain all water and wastewater customer accounts.<br />

• Process utility bills and payments including standby.<br />

Oversee day-to-day operations <strong>of</strong> the <strong>Coral</strong> <strong>Springs</strong><br />

Museum <strong>of</strong> Art.<br />

General Insurance Fund (Workers’ Compensation,<br />

Property and Casualty)<br />

Administer and maintain <strong>City</strong>’s insurance programs for<br />

<strong>work</strong>ers’ compensation, general, pr<strong>of</strong>essional, vehicle<br />

liability and property insurance.<br />

• Procure insurance coverages.<br />

• Review and respond to all claims and administer<br />

assistance to the <strong>City</strong> Attorney’s Office regarding claims<br />

management and settlement.<br />

• Receive and process all <strong>work</strong>ers’ compensation claims.<br />

• Coordinate and facilitate with Safety Program/Evaluation<br />

Team meetings, reporting all incidents and accidents to<br />

the team.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

75


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Financial Services Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Revenue and Collection $75,895 $105,060 $75,000 $250,000 $175,000 233.33%<br />

Purchasing 0 0 520 0 (520) -100.00%<br />

Total $75,895 $105,060 $75,520 $250,000 $174,480 231.04%<br />

Expenditures:<br />

Program Summary<br />

Administration $390,444 $320,197 $301,482 $394,234 $92,752 30.77%<br />

Museum 100,310 102,144 102,799 106,683 3,884 3.78%<br />

Accounting Services<br />

Accounting 537,268 546,498 622,409 672,158 49,749 7.99%<br />

Revenue and Collection 510,121 478,835 478,801 511,316 32,515 6.79%<br />

Sub-Total $1,047,389 $1,025,333 $1,101,210 $1,183,474 $82,264 7.47%<br />

Purchasing<br />

Administration $660,994 $651,467 $661,692 $674,223 $12,531 1.89%<br />

Central Stores 243,195 246,674 278,056 289,537 11,481 4.13%<br />

Sub-Total $904,189 $898,141 $939,748 $963,760 $24,012 2.56%<br />

Financial Research and Analysis* $182,028 $172,079 $0 $0 $0 n/a<br />

Management and Budget Office 446,167 450,274 563,797 600,876 37,079 6.58%<br />

Total $3,070,527 $2,968,168 $3,009,036 $3,249,027 $239,991 7.98%<br />

*FY 2011Division eliminated-staffed moved to Accounting and Management and Budget Office<br />

Summary By Category<br />

Personal $1,912,666 $1,856,303 $1,862,247 $1,993,311 $131,064 7.04%<br />

Benefits 812,083 831,494 832,773 955,484 122,711 14.74%<br />

Other Expenses 327,688 273,371 314,016 300,232 (13,784) -4.39%<br />

Capital 18,090 7,000 0 0 0 n/a<br />

Total $3,070,527 $2,968,168 $3,009,036 $3,249,027 $239,991 7.98%<br />

Positions 31.00 31.00 30.50 30.50 0.00 0.00%<br />

FTE's 31.00 31.00 30.50 30.50 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 3.9% 3.9% 3.9% 3.9% n/a n/a<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

General Insurance Fund Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Transfers $2,971,878 $2,570,436 $2,700,573 $2,564,555 ($136,018) -5.04%<br />

Interest Income 108,799 55,902 70,000 50,000 (20,000) -28.57%<br />

Recoveries 274,818 552,683 85,000 85,000 0 0.00%<br />

Total $3,355,495 $3,179,021 $2,855,573 $2,699,555 ($156,018) -5.46%<br />

Expenses:<br />

Program Summary<br />

Workers' Compensation $1,472,299 $1,945,497 $1,099,000 $1,099,000 $0 0.00%<br />

Property 1,784,938 1,323,995 1,592,073 1,438,055 (154,018) -9.67%<br />

Casualty 165,243 (686,284) 164,500 162,500 (2,000) -1.22%<br />

Total $3,422,480 $2,583,208 $2,855,573 $2,699,555 ($156,018) -5.46%<br />

Summary By Category<br />

Personal $73,012 $73,387 $79,610 $82,849 $3,239 4.07%<br />

Benefits 863,361 1,232,363 632,581 636,143 3,562 0.56%<br />

Other Expenses 2,486,107 1,277,458 2,143,382 1,980,563 (162,819) -7.60%<br />

Total $3,422,480 $2,583,208 $2,855,573 $2,699,555 ($156,018) -5.46%<br />

Positions 1.50 1.50 1.50 1.50 0.00 0.00%<br />

FTE's 1.50 1.50 1.50 1.50 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 0.2% 0.2% 0.2% 0.2% n/a n/a<br />

76<br />

Fiscal Year 2012 Annual Budget


Per f or mance Measure s<br />

Financial Services<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Internal customer satisfaction rating (Financial Services Internal<br />

Survey) 93% 94% 95% 97% 95% 95% 95%<br />

2) Percentage <strong>of</strong> purchase requisitions under $10,000 processed<br />

within 24 hours 85% 90% 87% 92% 90% 90% 90%<br />

Strategic Priority: Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

3) Uncollectible water billings 0.8% 1.0% 1.0% 0.7% 1.0% 1.0% 1.0%<br />

4) Number <strong>of</strong> items in management letters prepared by the <strong>City</strong>’s<br />

external auditors 0 0 0 2 0 0 0<br />

5) Percentage <strong>of</strong> invoices paid within 30 days 95% 99% 98% 99.8% 99% 99% 99%<br />

6) Out <strong>of</strong> stock level <strong>of</strong> the total inventory at Central Stores 1.75% 2.2% 1.75% 2.8% 1.75% 3.10% 1.75%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

77


Information Services<br />

Mission<br />

To add value to <strong>City</strong> services by partnering with customers<br />

to improve <strong>City</strong> services.<br />

Core Processes and Outputs<br />

The Information Services department provides voice and<br />

data services to over 1,000 staff at 60 locations. The voice<br />

net<strong>work</strong> includes over 400 wireless devices and over 900<br />

wired devices, approximately half <strong>of</strong> which are related<br />

to PBX switches (Public Safety, <strong>City</strong> Hall, Center for the<br />

Arts and Tennis Center). The remaining lines provide basic<br />

telephone service (CENTREX) from AT&T.<br />

The data net<strong>work</strong> consists <strong>of</strong> more than 850 desktop and<br />

laptop computers that can access a full suite <strong>of</strong> general<br />

purpose s<strong>of</strong>tware tools, as well as 142 business applications<br />

and services. Elements <strong>of</strong> the data net<strong>work</strong> consist <strong>of</strong><br />

computing platforms, local area net<strong>work</strong>s (LAN) and the<br />

wide area net<strong>work</strong> (WAN).<br />

Computing platforms in the net<strong>work</strong> include AS/400, file<br />

servers, and application servers. Access to a computing<br />

platform from most locations is accommodated via LAN,<br />

which, in turn, is interconnected to form the <strong>City</strong>’s WAN.<br />

Business Application<br />

Develop and maintain business applications, integrating<br />

them with the production computing environment.<br />

• Maintain, administer and upgrade three AS/400<br />

computing systems and the 35 HTE integrated<br />

applications that are operational on this platform.<br />

• Maintain, administer and upgrade nine NetWare and 53<br />

NT (a Micros<strong>of</strong>t operating system) servers, and the 97<br />

applications and services that are server based.<br />

Production Infrastructure<br />

Plan, manage, and maintain a production environment<br />

(platforms, LANs, and WAN) in accordance with service<br />

level agreements related to security, reliability, availability,<br />

and performance <strong>of</strong> voice and data services.<br />

Information Services<br />

Information Services<br />

Director <strong>of</strong> Information Services<br />

19 (2001) 19<br />

Principal Office Assistant<br />

Applications Administrator<br />

GIS/Data Administrator<br />

Net<strong>work</strong> Administrator<br />

Applications Administrator (Support)<br />

Senior Programmer Analyst (2)<br />

Programmer Analyst<br />

Senior CADD and GIS Tech<br />

Programmer Analyst<br />

Production Support Specialist<br />

Senior Programmer Analyst<br />

Senior Net<strong>work</strong> Specialist<br />

Programmer Analyst<br />

Senior Net<strong>work</strong> Specialist<br />

Net<strong>work</strong> Specialist (3)<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

78<br />

Fiscal Year 2012 Annual Budget


Information Services (continued)<br />

• Maintain, administer, and upgrade the <strong>City</strong>’s WAN,<br />

consisting <strong>of</strong> eight LANs, over 1,200 nodes, and 60<br />

locations.<br />

Business Unit Computing<br />

Provide and support desktop access to general purpose<br />

s<strong>of</strong>tware tools, business applications and data across<br />

multiple computing platforms, and external services, data,<br />

or applications.<br />

• Maintain, administer, and upgrade four PBX<br />

systems and over 900 lines that comprise the <strong>City</strong>’s voice<br />

communications infrastructure in 51 separate locations.<br />

• Maintain, administer, and upgrade the <strong>City</strong>’s mobile<br />

computing environment and its 275 plus users from<br />

Police, Fire, Code Enforcement, and Fleet Management;<br />

• Maintain, administer and upgrade the GIS and<br />

AutoCADD computing platforms and applications<br />

serving departmental needs <strong>City</strong>wide.<br />

• Maintain, administer and provide information relative<br />

to the <strong>City</strong>’s library <strong>of</strong> plat maps, as-builts, and design<br />

drawings.<br />

Service on Demand<br />

Provide “on demand” service and support for system and<br />

security administration, problem resolution or coordination,<br />

acquisition research and assistance, and information<br />

requests relative to tools, data, and applications.<br />

• Respond to over 8,100 requests for service per year.<br />

Customer Service<br />

Provide timely assistance and/or information required to<br />

satisfy customer requests and/or align their expectations to<br />

service de<strong>live</strong>ry capabilities.<br />

• Execute the current department <strong>work</strong> program that<br />

includes over 80 projects.<br />

Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Information Services Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Information Services $6,056 $4,262 $1,125 $17,600 $16,475 1464.44%<br />

Total $6,056 $4,262 $1,125 $17,600 $16,475 1464.44%<br />

Expenditures:<br />

Program Summary<br />

Computer Services $2,471,736 $2,590,506 $2,605,489 $2,670,743 $65,254 2.50%<br />

Total $2,471,736 $2,590,506 $2,605,489 $2,670,743 $65,254 2.50%<br />

Summary By Category<br />

Personal $1,398,344 $1,364,168 $1,368,492 $1,387,937 $19,445 1.42%<br />

Benefits 481,818 483,190 495,835 542,337 46,502 9.38%<br />

Other Expenses 591,574 743,148 741,162 740,469 (693) -0.09%<br />

Capital 0 0 0 0 0 n/a<br />

Total $2,471,736 $2,590,506 $2,605,489 $2,670,743 $65,254 2.50%<br />

Positions 20.00 20.00 19.00 19.00 0.00 0.00%<br />

FTE's 20.00 20.00 19.00 19.00 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 2.5% 2.5% 2.4% 2.4% n/a n/a<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

79


Per f or mance Measure s<br />

Information Services<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Workload<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Number <strong>of</strong> IS Development Projects implemented in accordance<br />

with <strong>City</strong>’s Business Plan and IS Work Program 22 56 20 31 28 25 20<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure:<br />

Goal Actual Goal Actual Goal Proj. Goal<br />

2) Meet service level agreement regarding system availability 99.7% 99.9% 99.7% 99.9% 99.7% 99.5% 99.5%<br />

3) Meet service level agreement regarding response and resolution<br />

to reported problems 95% 97% 95% 94% 95% 90% 90%<br />

4) Meet service level agreement regarding “on demand service<br />

requests” 97% 98% 97% 97% 97% 95% 95%<br />

5) Customer satisfaction rating from survey <strong>of</strong> Information Services<br />

(switched from annual to transaction survey in 2010) 90% 94% 91% 99% 91% 90% 95%<br />

80<br />

Fiscal Year 2012 Annual Budget


<strong>City</strong> Attorney<br />

Mission<br />

To provide effective and timely legal representation and<br />

advice to the <strong>City</strong> Commission and <strong>City</strong> administration.<br />

This <strong>of</strong>fice zealously represents the <strong>City</strong> in legal<br />

controversies and is committed to implementing the <strong>City</strong><br />

Commission’s policy <strong>of</strong> minimizing exposures and potential<br />

liability.<br />

Core Processes and Outputs<br />

Research and Counsel<br />

• Represent the <strong>City</strong> Commission, <strong>City</strong> administration, and<br />

all assigned boards and committees in all matters <strong>of</strong> law<br />

pertaining to their <strong>of</strong>ficial duties.<br />

• Provide legal services for <strong>City</strong> Commission and operating<br />

departments.<br />

• Attend <strong>City</strong> Commission and subordinate agency<br />

meetings.<br />

• Prepare ordinances, resolutions, contracts and other<br />

documents in a timely fashion.<br />

• Prepare approximately 100 resolutions and 50 ordinances.<br />

Contracts<br />

• Review and prepare contracts and agreements within<br />

the shortest time frame to ensure contract compliance<br />

without vendor inconvenience.<br />

• Prepare and/or review approximately 200 agreements,<br />

contracts and leases.<br />

Litigation and Municipal Violation Prosecution<br />

• Advise on statutory matters and handle litigation.<br />

• Appear in State and Federal court on behalf <strong>of</strong> the <strong>City</strong>.<br />

• Respond to citizen inquiries<br />

• Bring about preventive approaches to limiting risk.<br />

• Participate in and present continuing legal updates to<br />

staff.<br />

• Participate in employment/administrative matters.<br />

• Aggressively enforce the Florida Contraband Forfeiture<br />

Act.<br />

New Initiatives<br />

Neighborhood and Environmental Sustainability<br />

Nuisance Abatement Board<br />

<strong>City</strong> Attorney<br />

<strong>City</strong> Attorney<br />

Deputy <strong>City</strong> Attorney (unfilled)<br />

Assistant <strong>City</strong> Attorney ( 2 )<br />

Executive Assistant<br />

Legal Secretary<br />

Outside Litigation<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

81


Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

<strong>City</strong> Attorney Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Expenditures:<br />

Program Summary<br />

<strong>City</strong> Attorney $992,917 $941,866 $937,612 $845,120 ($92,492) -9.86%<br />

Total $992,917 $941,866 $937,612 $845,120 ($92,492) -9.86%<br />

Summary By Category<br />

Personal $383,936 $388,874 $387,789 $483,993 $96,204 24.81%<br />

Benefits 135,091 139,976 148,791 176,432 27,641 18.58%<br />

Other Expenses 283,378 349,995 341,632 184,695 (156,937) -45.94%<br />

Litigation 190,512 63,021 59,400 0 (59,400) -100.00%<br />

Total $992,917 $941,866 $937,612 $845,120 ($92,492) -9.86%<br />

Positions 6.00 6.00 6.00 6.00 0.00 0.00%<br />

FTE's 6.00 6.00 6.00 6.00 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 0.8% 0.8% 0.8% 0.8% n/a n/a<br />

Per f or mance Measure s<br />

<strong>City</strong> Attorney<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Preparation <strong>of</strong> Legislation (resolutions, ordinance, orders) within<br />

10 <strong>work</strong>days <strong>of</strong> request when accompanied by backup material 99% 100% 99% 100% 99% 100% 99%<br />

82<br />

Fiscal Year 2012 Annual Budget


Development Services<br />

Mission<br />

To plan and facilitate quality development and<br />

redevelopment, maintain neighborhood sustainability, and<br />

enhance the human and natural environment <strong>of</strong> the <strong>City</strong>.<br />

Core Processes and Outputs<br />

Construction Management<br />

Provide coordination for capital construction projects to<br />

ensure projects are completed on time and within budget.<br />

Provide coordination and support for economic<br />

development and private/public development partnerships.<br />

Community Development<br />

Continue to provide technically sound and pr<strong>of</strong>essional<br />

recommendations to the <strong>City</strong> Commission, along with<br />

the various boards and committees appointed by the <strong>City</strong><br />

Commission.<br />

• Maintain the <strong>City</strong>’s recertification <strong>of</strong> its Comprehensive<br />

Plan.<br />

• Maintain department customer satisfaction rating at 95%.<br />

• Maintain Public Art Program.<br />

Coordinate and implement neighborhood revitalization and<br />

enhancement efforts through continued coordinaton with<br />

residents and other government agencies.<br />

• Condut three Slice <strong>of</strong> the <strong>Springs</strong> meetings and ensure<br />

93% <strong>of</strong> attendees find the neighborhood meeting<br />

productive.<br />

• Collaborate on 15 neighborhood partnerships (formal and<br />

informal).<br />

• Oversee traffic management on <strong>City</strong> streets and<br />

coordinate with federal, state, and local agencies to<br />

impove traffic.<br />

Implement state and federal prorams (CDBG, NSP, HOME<br />

opportunities).<br />

• Screen applicants for home repair programs resulting in<br />

43 grants being awarded each year.<br />

Collect and evaluate data for the 10 components <strong>of</strong> the<br />

Sustainability Index<br />

• Monitor and observe the sustainability <strong>of</strong> the <strong>City</strong><br />

through the Neighborhood and Environmental<br />

Committee and <strong>City</strong> GECO committee.<br />

Development Services<br />

Development Services<br />

Director <strong>of</strong> Development Services<br />

2 ( 3100 ) 2<br />

Development Services Coordinator<br />

Community Development<br />

12 ( 3001-3004 ) 12<br />

Code Enforcement<br />

20 ( 4903 ) 20<br />

Construction Management<br />

No Staff in this Division<br />

Building<br />

26 ( 5100-5300 ) 26<br />

Planning & Zoning<br />

6 ( 3001 ) 6<br />

Planning & Zoning Manager<br />

Landscape Inspector<br />

Associate Planner<br />

Assistant Planner<br />

Director <strong>of</strong> Community Development<br />

Funded in 3001<br />

Neighborhood/Environmental<br />

Services<br />

6 ( 3004 ) 6<br />

Chief Planner<br />

Senior Planner<br />

Transportation Planner<br />

Environmental Coord./<strong>City</strong> Forester<br />

Community Development Coordinator<br />

Neighnorhood Coordinator Assistant<br />

Executive Assistant<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

Chief Code Enforcement Officer<br />

Code Enforcement Coordinator<br />

Senior Code Enforcement Officer<br />

Code Enforcement Officer ( 9 )<br />

Senior Office Assistant<br />

Principal Office Assistant<br />

Senior Tax Collection Specialist<br />

Tax Collection Specialist<br />

Office Assistant ( 2 )<br />

Inspector II<br />

Inspector I<br />

Administrative<br />

12 ( 5101 ) 12<br />

Development Services Administrator<br />

Senior Office Assistant<br />

Senior Permit Services Rep. ( 4 )<br />

Permit Services Rep. ( 5 )<br />

Electrical<br />

4 ( 5302 ) 4<br />

Chief Inspector<br />

Inspector II ( 3 )<br />

Mechanical<br />

2 (5304) 2<br />

Chief Inspector<br />

Inspector II<br />

Chief Building Official<br />

Funded in 5101<br />

Structural<br />

7 ( 5301 ) 7<br />

Deputy Bldg. Official/Chief Struc. Insp.<br />

Inspector II ( 3 )<br />

Inspector I ( 3 )<br />

Plumbing<br />

1 ( 5303 ) 1<br />

Chief Inspector<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

83


Development Services (continued)<br />

Promote environmental awareness by <strong>of</strong>fering formal<br />

and informal education and training. Provide resources to<br />

concerned citizens and organizations.<br />

• Ensure the ecological integrity <strong>of</strong> environmentally<br />

sensitive lands through regular inspections, exotic species<br />

removal, and general preventive maintenance.<br />

• Continue to monitor 1,600 volunteer hours per year<br />

dedicated towards enhancing the environment.<br />

Develop and implement the objective <strong>of</strong> environmental<br />

monitoring and improving a sustainable urban forest, with<br />

specific emphasis on tree canopy replacement.<br />

Continue to provide accurate plan review to ensure<br />

compliance with land development regulations and<br />

architectural design guidelines in order to encourage<br />

quality aesthetic standards.<br />

• Administratively review 50 Development Review<br />

Committee and Architectural Review Committee<br />

projects.<br />

• Process 30 petitions for various land development actions.<br />

• Process 500 paint approval forms.<br />

Assist the public (both residential and commercial) with<br />

general zoning information and aesthetic issues.<br />

• Maintain cycle time for DRC plan reviews at eight days<br />

by the Zoning Division.<br />

• Conduct 1,600 zoning inspections.<br />

• Maintain cycle time for small permits at two days by the<br />

Zoning Division.<br />

• Maintain cycle time for sign permits to two days by the<br />

Zoning Division.<br />

Provide technical support to the Building and Code<br />

Enforcement divisions, as well as the Community<br />

Redevelopment Agency effort in conjunction with<br />

Downtown <strong>Coral</strong> <strong>Springs</strong>.<br />

• Provide detailed analysis on current topics affecting<br />

the <strong>City</strong>, such as tracking properties in foreclosure on a<br />

monthly basis.<br />

• Research and apply for various grants that support<br />

department objectives and improve mobility and<br />

connectivity within the <strong>City</strong>.<br />

Building<br />

Provide prompt, accurate and courteous customer service<br />

for plan review, building permits, and field inspections for<br />

all building permit applications to ensure conformance <strong>of</strong><br />

construction in the <strong>City</strong> with Florida Building Codes.<br />

84<br />

• Conduct plan reviews in 15 days or less 95% <strong>of</strong> the time.<br />

• Conduct approximately 25,000 building inspections.<br />

• Process 5,000 contractor license insurance information<br />

requests.<br />

• Schedule 5,000 inspection appointments.<br />

• Provide plan review and issue approximately 12,000<br />

building permits.<br />

• Complete requested inspections within one day 90% <strong>of</strong><br />

the time.<br />

• Process approximately 3,000 open permit search requests<br />

within three days.<br />

• Process 500 record requests.<br />

• Issue 20,000 notification postcards to permit holders and<br />

property owners.<br />

• Respond to 50,000 incoming calls via the Customer Care<br />

Center.<br />

Code Enforcement<br />

Educate the public on the <strong>City</strong>’s Code <strong>of</strong> Ordinances and<br />

enforce the code to preserve and enhance the aesthetics <strong>of</strong><br />

our residential and business areas.<br />

• Provide code education to both residential and<br />

commercial properties.<br />

• Perform over 34,000 code enforcement field inspections<br />

and neighborhood preservation inspections.<br />

• Coordinate and implement programs on code enforcement<br />

issues with the assistance <strong>of</strong> other departments.<br />

• Process over 11,000 cases.<br />

• Address and resolve problems <strong>of</strong> vacant/abandoned<br />

properties with health and safety violations.<br />

• Require banks to register and maintain foreclosed<br />

properties.<br />

• Collect 15,500 illegal snipe signs from our street rights<strong>of</strong>-way.<br />

• Provide education to elementary school students on fun<br />

ways for their families to contribute to, enhance and<br />

preserve the aesthetics <strong>of</strong> their community.<br />

• Support 20 Code Rangers partnered with Code Officers<br />

and administrative staff.<br />

Receive, process, and dispatch both emergency and nonemergency<br />

calls for Code Enforcement.<br />

Fiscal Year 2012 Annual Budget


Development Services (continued)<br />

Ensure businesses and homeowners have obtained business<br />

tax receipts (formerly known as occupational licenses) to<br />

conduct business in the <strong>City</strong>.<br />

• Process 7,000 business tax receipts.<br />

• Process 5,000 Administrative Citations.<br />

Respond to citizen requests, questions and complaints<br />

within 48 hours.<br />

Engineering<br />

Provide engineering inspection on capital projects, right-<strong>of</strong>way<br />

permits, and developer-provided infrastructure.<br />

• Issue approximately 200 driveway permits.<br />

• Complete requested inspections within one day.<br />

• Perform approximately 500 inspections.<br />

New Initiatives<br />

Community Development<br />

Neighborhood and Environmental Sustainability<br />

Neighborhood Stabilization Program (NSP3)<br />

Financial Health and Economic Development<br />

Commercial Facade Program<br />

Traffi c, Mobility and Connectivity<br />

Downtown Pathways Phase II<br />

Northwest Broward Consortium for Planning<br />

Transportation Improvements<br />

Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Development Services Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Community Development $66,432 $74,264 $108,172 $158,663 $50,491 46.68%<br />

Building 2,455,606 2,418,399 2,311,379 2,955,650 644,271 27.87%<br />

Code Enforcement* 1,932,989 2,133,890 1,931,000 2,362,475 431,475 22.34%<br />

Engineering 0 1,183 0 0 0 n/a<br />

Total $4,455,027 $4,627,736 $4,350,551 $5,476,788 $1,126,237 25.89%<br />

*Includes Business Tax revenue<br />

Expenditures:<br />

Program Summary<br />

Development Services $254,824 $260,773 $263,936 $276,019 $12,083 4.58%<br />

Community Development 996,404 1,094,439 1,258,133 1,361,025 102,892 8.18%<br />

Building 2,640,321 2,472,263 2,502,196 2,587,960 85,764 3.43%<br />

Code Enforcement 1,442,221 1,595,349 1,648,690 1,783,438 134,748 8.17%<br />

Engineering 217,250 206,592 188,585 186,150 (2,435) -1.29%<br />

Total $5,551,020 $5,629,416 $5,861,540 $6,194,592 $333,052 5.68%<br />

Summary By Category<br />

Personal $3,428,358 $3,512,464 $3,662,554 $3,764,617 $102,063 2.79%<br />

Benefits 1,329,962 1,322,669 1,397,559 1,544,765 147,206 10.53%<br />

Other Expenses 778,310 782,939 786,427 870,210 83,783 10.65%<br />

Capital 390 944 0 0 0 n/a<br />

Grants and Aids 14,000 10,400 15,000 15,000 0 0.00%<br />

Total $5,551,020 $5,629,416 $5,861,540 $6,194,592 $333,052 5.68%<br />

Positions<br />

Development Services 2.00 2.00 2.00 2.00 0.00 0.00%<br />

Community Development 12.00 12.00 12.00 12.00 0.00 0.00%<br />

Building 30.50 27.50 26.50 26.00 (0.50) -1.89%<br />

Code Enforcement 18.50 19.50 19.50 20.00 0.50 2.56%<br />

Engineering 0.00 0.00 0.00 0.00 0.00 n/a<br />

Total 63.00 61.00 60.00 60.00 0.00 0.00%<br />

FTE's 63.00 61.00 60.00 60.00 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 7.9% 7.8% 7.6% 7.6% n/a n/a<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

85


Per f or mance Measure s<br />

Community Development<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Department customer satisfaction rating 95% 99% 95% 99% 95% 95% 95%<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

2) Cycle time for small permits by the Zoning Division (Building Plan<br />

Review) 3 days 1 days 2 days 1 day 2 days 2 days 2 days<br />

3) Cycle time for sign permits by the Zoning Division (Building Plan<br />

Review) 2 days 1.4 days 2 days 3 days 2 days 2 days 2 days<br />

4) Cycle time for plan reviews by the Zoning Division (Development<br />

Review Committee) 8 days 8 days 8 days 8 days 8 days 8 days 8 days<br />

5) Comprehensive Plan consistency with Department <strong>of</strong> Commnity<br />

Affairs (DCA) Yes Yes Yes Yes Yes Yes Yes<br />

6) Number <strong>of</strong> appeals on Architectural Review (ARC) 1 1 1 0 1 0 1<br />

Strategic Priority: Neighborhood and Environmental Sustainability<br />

Directional Statement: Support our neighborhood aesthetics with proactive code enforcement and partnerships with<br />

neighborhood/homeowner associations that ensure healthy and vital neighborhoods, free <strong>of</strong> crime, grime, and decline<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

7) Number <strong>of</strong> housing units rehabilitated using public financial<br />

assistance per $100,000 housing rehabilitation 3.60 3.14 3.60 3.52 3.60 3.60 3.60<br />

8) Average number <strong>of</strong> days from application for rehabilitation<br />

assistance to completion <strong>of</strong> rehabilitation <strong>work</strong><br />

365<br />

days<br />

363<br />

days<br />

365<br />

days<br />

275<br />

days<br />

365<br />

days<br />

365<br />

days<br />

365<br />

days<br />

Strategic Priority: Neighborhood and Environmental Sustainability<br />

Directional Statement: Support our neighborhood aesthetics with proactive code enforcement and partnerships with<br />

neighborhood/homeowner associations that ensure healthy and vital neighborhoods, free <strong>of</strong> crime, grime, and decline<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

9) Timeliness ratio <strong>of</strong> CDBG spending: annual CDBG allocation<br />

available by July 31 1.50 1.30 1.50 1.34 1.50 1.50 1.50<br />

Strategic Priority: Neighborhood and Environmental Sustainability<br />

Directional Statement: Support our neighborhood aesthetics with proactive code enforcement and partnerships with<br />

neighborhood/homeowner associations that ensure healthy and vital neighborhoods, free <strong>of</strong> crime, grime, and decline<br />

Measurement Type: Demand<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

10) Number <strong>of</strong> formal and informal neighborhood partnerships each<br />

year (KIO) 15 22 15 15 15 15 15<br />

86<br />

Fiscal Year 2012 Annual Budget


Performance Measures<br />

Community Development (continued)<br />

Strategic Priority: Neighborhood and Environmental Sustainability<br />

Directional Statement: Enhance the <strong>City</strong>'s tree canopy by educating property owners in proper tree selection and placement<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

11) Number <strong>of</strong> trees planted within the <strong>City</strong> (KIO) 2,000 3,414 2,000 2,061 2,000 1,890 2,000<br />

Building<br />

Strategic Priority: Customer-Involved Government; Financial Health and Economic Development<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure:<br />

Goal Actual Goal Actual Goal Proj. Goal<br />

1) Requested inspections completed within one day 90% 99% 90% 100% 90% 100% 90%<br />

2) Percent <strong>of</strong> plan reviews completed within 15 <strong>work</strong>ing days 95% 98% 95% 98.6% 95% 98.6% 95%<br />

Code Enforcement<br />

Strategic Priority: Neighborhood and Environmental Sustainability<br />

Directional Statement: Support our neighborhood aesthetics with proactive code enforcement and partnerships with<br />

neighborhood/homeowner associations that ensure healthy and vital neighborhoods, free <strong>of</strong> crime, grime, and decline<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure:<br />

Goal Actual Goal Actual Goal Proj. Goal<br />

1) Percent <strong>of</strong> code cases brought into voluntary compliance prior to<br />

administrative/judicial process 70% 70% 70% 91% 70% 92% 75%<br />

2) Percent <strong>of</strong> survey respondents satisfied with <strong>City</strong> efforts at<br />

maintaining the quality <strong>of</strong> their neighborhoods (Resident Survey—<br />

revised for FY 2009 ) 65% 85% — — 70% 89% —<br />

Construction Management<br />

Strategic Priority: Customer-Involved Government; Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Demand<br />

Measure: FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Goal Actual Goal Actual Goal Proj. Goal<br />

1) Build the following <strong>City</strong> construction projects within budget and on<br />

time:<br />

Public Safety Facility Phase II and FS-80 Jun-10 Jun-10 — — —<br />

Public Safety Facility Phase III — — — — Jul-11 Jul-11 —<br />

Fire Station 71 — — — — Aug-11 Aug-12 Aug-12<br />

Police Tactical Training Bldg — — — — — — Dec-11<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

87


Police<br />

Mission<br />

To provide pr<strong>of</strong>essional, high quality and effective police<br />

service in partnership with the community.<br />

Core Processes and Outputs<br />

Administration<br />

Administer the financial, operational and capital budgets <strong>of</strong><br />

the department.<br />

Manage the overall <strong>work</strong>ing <strong>of</strong> the Police Department to<br />

provide a safe and secure community environment.<br />

Provide public informational services.<br />

Identify specific training needs <strong>of</strong> department personnel.<br />

Investigations<br />

Investigate property crimes such as burglaries, thefts etc.,<br />

and violent crimes such as batteries, assaults, domestic<br />

violence, child abuse (physical, sexual, and neglect), elderly<br />

abuse, adult sex crimes, homicide, and aggravated battery.<br />

Police<br />

Chief <strong>of</strong> Police<br />

2 (4101) 2<br />

Executive Asst.<br />

Operations<br />

Deputy Chief (funded in 4201)<br />

Executive Assistant<br />

(funded in 4201)<br />

Special Events*<br />

(4108)<br />

Operational Support<br />

Special Operations<br />

Criminal Investigations<br />

Sr. Office Asst.<br />

(funded in 4301)<br />

Dive Team*<br />

(4114)<br />

Patrol Unit<br />

116 (4201) 116<br />

Substation Unit<br />

4 (4211) 4<br />

General Investigations<br />

19 (4301) 19<br />

Special Investigations<br />

16 (4302) 16<br />

Law Enforcement Captain (2)<br />

Law Enforcement Officer (4)<br />

Law Enforcement Captain<br />

Law Enforcement Sergeant (2)<br />

Law Enforcement Lieutenant (4)<br />

Law Enforcement Sergeant (12)<br />

Tactical/Gang Unit<br />

9 (4204) 9<br />

Law Enforcement Sergeant<br />

Investigator (11)<br />

Investigator (10)<br />

Victim/Family Advocate (2)<br />

Law Enforcement Officer (86)<br />

Traffic Accident Investigator (9)<br />

Law Enforcement Sergeant<br />

Law Enforcement Officer (8)<br />

Criminal Investigations<br />

Specialist (2)<br />

Crime Analyst<br />

Principal Office Assistant (2)<br />

Senior Office Assistant<br />

Bicycle Unit<br />

6 (4209) 6<br />

Principal Office Assistant (2)<br />

Traffic Unit<br />

10 (4202) 10<br />

Law Enforcement Sergeant<br />

Crime Scene Investigation<br />

10 (4305) 10<br />

Law Enforcement Sergeant<br />

Law Enforcement Officer (5)<br />

Criminal Identification<br />

Unit Supervisor<br />

Motorcycle Officer (9)<br />

Humane Unit<br />

3 (4205) 3<br />

Humane Officer (3)<br />

K-9 Unit<br />

5 (4203) 5<br />

Law Enforcement Officer (5)<br />

Latent Fingerprint<br />

Examiner<br />

Crime Scene Technician (5)<br />

Property Room Technician (2)<br />

Principal Office Assistant<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

88<br />

Fiscal Year 2012 Annual Budget


Police (continued)<br />

Patrol<br />

Receive, process, and dispatch both emergency and nonemergency<br />

calls for Police and Fire Rescue.<br />

• Respond to 170,000 projected calls for service and<br />

incident response.<br />

Support Functions<br />

Process all external and internal requests for reports and<br />

information.<br />

Coordinate fleet and facility maintenance.<br />

Juvenile<br />

Operate the School Resource Officer program and present<br />

educational program at all grade levels.<br />

Coordinate court-ordered community service hours<br />

program for juveniles and adults.<br />

New Initiatives<br />

Customer-Involved Government<br />

Web-Based Crime Reporting<br />

Youth Development and Family Values<br />

Mentoring Leadership Program<br />

Administration<br />

Deputy Chief (funded in 4110)<br />

Office <strong>of</strong> Pr<strong>of</strong>essional Standards<br />

2 (4102) 2<br />

Special Response Team*<br />

(4107)<br />

Vice and Intelligence<br />

14 (4103) 14<br />

Human Resources<br />

5 (4104) 5<br />

Community Services<br />

Communications<br />

29 (4502) 29<br />

Fiscal Management<br />

5 (4110) 5<br />

Law Enforcement Sergeant<br />

Senior Office Assistant<br />

Law Enforcement Sergeant<br />

Human Resources Administrator<br />

Communications Administrator<br />

Deputy Police Chief<br />

Investigator (12)<br />

Background Investigator<br />

Telecommunicator (19)<br />

Fiscal Accreditation<br />

Administrator<br />

Intelligence Analyst<br />

Principal Office Assistant (3)<br />

Off-Duty Detail*<br />

(4109)<br />

Principal Office<br />

Asst. (funded in 4303)<br />

Communications Technical<br />

Coordinator<br />

Communications Shift<br />

Supervisor (6)<br />

Emergency Call Taker (2)<br />

Senior Office Assistant<br />

Principal Office Assistant (2)<br />

Training<br />

5 (4210) 5<br />

Volunteer Services<br />

1 (4308) 1<br />

Emergency Mgmt<br />

1 (4115) 1<br />

Central Records<br />

7 (4501) 7<br />

Law Enforcement<br />

Sergeant<br />

Volunteer Services<br />

Coordinator<br />

Emergency Mgmt<br />

Coordinator<br />

Records Supervisor<br />

Law Enforcement<br />

Officer (2)<br />

Principal Office Assistant (4)<br />

Range Master<br />

Office Assistant (2)<br />

Principal Office Assistant<br />

Building/Fleet<br />

5 (4505) 4.63<br />

Youth Liaison<br />

19 (4303) 19<br />

Senior Fleet/Facilities<br />

Coordinator<br />

Fleet/Facilities<br />

Coordinator<br />

Law Enforcement Captain<br />

Law Enforcement Sergeant (2)<br />

Community Involvement<br />

2 (4207) 2<br />

Custodian (2)<br />

Youth Liaison Officer (15)<br />

Law Enforcement Officer<br />

* No full-time staff assigned<br />

to these divisions<br />

Building Custodian (0.63)<br />

School Crossing Guards*<br />

(4206)<br />

Community Involvement<br />

Coordinator<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

89


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Police Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Office <strong>of</strong> the Chief $1,503,541 $1,623,150 $1,770,791 $1,933,546 $162,755 9.19%<br />

Off-Duty Detail 348,463 380,683 386,648 387,600 952 0.25%<br />

Total $1,852,004 $2,003,833 $2,157,439 $2,321,146 $163,707 7.59%<br />

Expenditures:<br />

Program Summary<br />

Administration<br />

Office <strong>of</strong> the Chief $283,744 $298,004 $297,889 $304,356 $6,467 2.17%<br />

Vice/Intelligence 2,224,308 2,438,701 2,497,595 2,494,308 (3,287) -0.13%<br />

Human Resources 358,229 358,594 364,855 378,125 13,270 3.64%<br />

Off-Duty Detail 290,457 301,886 296,914 304,170 7,256 2.44%<br />

Communications Center 2,519,957 2,527,691 2,582,997 2,607,745 24,748 0.96%<br />

Fiscal Management 826,996 850,060 899,657 922,427 22,770 2.53%<br />

Special Response Team 206,144 163,224 165,107 180,735 15,628 9.47%<br />

Sub-Total $6,709,835 $6,938,160 $7,105,014 $7,191,866 $86,852 1.22%<br />

Administration-Community Services<br />

Youth Liaison* 2,298,200 2,525,839 3,479,437 3,463,088 (16,349) -0.47%<br />

Emergency Management 0 0 59,104 84,440 25,336 42.87%<br />

Community Involvement 309,619 339,877 332,170 347,861 15,691 4.72%<br />

Training 841,473 818,496 836,211 841,728 5,517 0.66%<br />

Volunteer Services 122,181 120,376 130,023 136,916 6,893 5.30%<br />

Central Records 447,668 431,774 451,355 463,767 12,412 2.75%<br />

Crossing Guards 360,294 367,265 373,000 423,000 50,000 13.40%<br />

Building and Fleet Maintenance 495,751 541,561 522,220 537,857 15,637 2.99%<br />

Sub-Total $4,875,186 $5,145,188 $6,183,520 $6,298,657 $115,137 1.86%<br />

Sub-total Administration $11,585,021 $12,083,348 $13,288,534 $13,490,523 $201,989 1.52%<br />

Office <strong>of</strong> Pr<strong>of</strong>essional Standards<br />

Office <strong>of</strong> Pr<strong>of</strong>essional Standards $278,835 $245,044 $255,563 $261,236 $5,673 2.22%<br />

Sub-Total $278,835 $245,044 $255,563 $261,236 $5,673 2.22%<br />

Operations<br />

Support<br />

Patrol $16,298,829 $18,747,677 $19,157,797 $20,397,020 $1,239,223 6.47%<br />

Special Events 95,088 85,059 96,694 79,271 (17,423) -18.02%<br />

Traffic 2,009,594 2,039,800 2,000,953 1,948,213 (52,740) -2.64%<br />

Humane 213,639 208,212 215,403 227,107 11,704 5.43%<br />

Sub-Total $18,617,150 $21,080,748 $21,470,847 $22,651,611 $1,180,764 5.50%<br />

Special Operations<br />

Tactical/Gang Unit $1,082,088 $1,490,990 $1,545,340 $1,554,570 $9,230 0.60%<br />

K-9 846,292 1,000,532 999,298 1,012,473 13,175 1.32%<br />

Substation Unit 511,127 555,462 580,193 632,759 52,566 9.06%<br />

Bicycle Unit 795,729 973,066 993,872 945,358 (48,514) -4.88%<br />

Sub-Total $3,235,236 $4,020,050 $4,118,703 $4,145,160 $26,457 0.64%<br />

Criminal Investigations<br />

General Investigations $2,585,597 $2,835,568 $2,861,995 $2,911,192 $49,197 1.72%<br />

Special Investigations 2,181,355 2,406,252 2,482,804 2,442,119 (40,685) -1.64%<br />

Crime Scene Investigations 841,290 849,645 854,528 908,562 54,034 6.32%<br />

Dive Team 9,995 14,866 13,113 13,416 303 2.31%<br />

Sub-Total $5,618,237 $6,106,331 $6,212,440 $6,275,289 $62,849 1.01%<br />

Sub-Total Operations $27,470,623 $31,207,129 $31,801,990 $33,072,060 $1,270,070 3.99%<br />

Total $39,334,479 $43,535,521 $45,346,087 $46,823,819 $1,477,732 3.26%<br />

Summary By Category<br />

Personal* $21,735,266 $21,461,678 $22,720,165 $23,171,482 $451,317 1.99%<br />

Benefits 12,605,970 17,073,780 17,651,751 18,601,242 949,491 5.38%<br />

Other Expenses 4,971,531 4,937,680 4,974,171 5,051,095 76,924 1.55%<br />

Capital 21,712 62,383 0 0 0 n/a<br />

Total $39,334,479 $43,535,521 $45,346,087 $46,823,819 $1,477,732 3.26%<br />

Positions 296.00 296.00 295.00 295.00 0.00 0.00%<br />

FTE's 295.63 295.63 294.63 294.63 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 37.2% 37.6% 37.6% 37.4% n/a n/a<br />

*FY 2010 actuals—$1.0 million SRO salaries covered by forfeiture funds and in FY 2009—$750,000.<br />

90<br />

Fiscal Year 2012 Annual Budget


Per f or mance Measure s<br />

Police<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Police Department's overall quality rating (Resident Survey) 92% 93% — — 93% 95% —<br />

2) Percentage <strong>of</strong> customers who has contact with or knows their<br />

neighborhood <strong>of</strong>ficers (Resident Survey) 38% 42% — — 45% 48% —<br />

2008<br />

2009<br />

2010<br />

2011<br />

3) Average Police response time 5:10 4:83 5:10 4:58 5:10 5:00 5:00<br />

4) Average number <strong>of</strong> false alarms (businesses & residences) 4,700 4,258 4,600 4,122 4,600 4,000 4,000<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: Increase and promote citizen volunteerism with a focus on maximizing operational impact<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

5) Volunteer hours donated by board and committee members 3,100 6,818 6,500 6,166 6,500 TBD<br />

Strategic Priority: Neighborhood and Environmental Sustainability; Customer-Involved Government<br />

Directional Statement: Support our neighborhood aesthetics with proactive code enforcement and partnerships with<br />

neighborhood/homeowner associations that ensure healthy and vital neighborhoods, free <strong>of</strong> crime, grime, and decline<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure:<br />

Goal Actual Goal Actual Goal Actual Goal<br />

6) Percentage <strong>of</strong> residents who feel that <strong>Coral</strong> <strong>Springs</strong> has remained<br />

as safe or become a safer place to <strong>live</strong> (Resident Survey) 70% 61% — — 70% 74% —<br />

2008<br />

2009<br />

2010<br />

2011<br />

7) Stabilize the burglary rate at a 0% increase adjusted for population 0% 15.60% 0% 15.6% 0% 0% 0%<br />

2008<br />

2009<br />

8) Maintain 0% increase in crime rate as adjusted for population 0% -2.08% 0% 1.07% 0% -3.53% 0%<br />

2008<br />

2009<br />

9) Clearance rate for crimes 27% 31% 28% 29% 28% 26% 28%<br />

Strategic Priority: Traffic, Mobility, and Connectivity<br />

Directional Statement: Promote more effective traffic management technology to reduce current and future traffic overload.<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure:<br />

Goal Actual Goal Actual Goal Proj. Goal<br />

2008<br />

2009 2010<br />

2011<br />

10) Traffic crashes per 1,000 citizens 45 32 40 31 40 31 35<br />

Strategic Priority: Youth Development and Family Values<br />

Directional Statement: Partner with School Board, non-pr<strong>of</strong>it organizations, and for-pr<strong>of</strong>it companies to develop and advance<br />

mentoring and internship opportunities for youth<br />

Measurement Type: Effectiveness<br />

FY 2009 FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

11) Number <strong>of</strong> students that participate in Youth Mentoring Program 90 161 80 21* n/a n/a 10<br />

*Program discontinued Q1 FY2010 through FY 2011<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

91


Fire/EMS<br />

Mission<br />

To assist the public in the protection <strong>of</strong> life and property by<br />

minimizing the impact <strong>of</strong> fires, medical emergencies and<br />

other potential disasters or events that affect the community<br />

and environment.<br />

Core Processes and Outputs<br />

Administration<br />

Perform the management and administration <strong>of</strong> the Fire<br />

Rescue Department budget, policies and procedures<br />

providing department-wide leadership and direction.<br />

• Oversee 160 career firefighters.<br />

Oversee the daily operations pertaining to Inspections,<br />

Prevention, Suppression, Emergency Medical Services<br />

(EMS), and Training.<br />

Fire Suppression<br />

Respond to all types <strong>of</strong> fire-related emergencies within the<br />

<strong>City</strong>.<br />

• Obtain 90% average response <strong>of</strong> eight minutes or less.<br />

• Respond to a projected 3,800 fire calls.<br />

• Maintain seven fire pumper engines and two ladder<br />

trucks.<br />

Training<br />

Oversee various comprehensive training for all fire<br />

suppression personnel.<br />

Fire/EMS<br />

Fire Chief<br />

Funded in 4601 and 4702<br />

Senior Office Asst. (funded in 4601 and 4702)<br />

Administration<br />

3.5 ( 4601 ) 3.5<br />

Communication Services<br />

1.84 ( 4602 ) 1.84<br />

Suppression<br />

88.5 ( 4801 ) 88.5<br />

Emergency Medical Services<br />

58 ( 4702 ) 58<br />

EMS-Communication Services<br />

6.16 ( 4703 ) 6.16<br />

EMS Training<br />

1 ( 4705 ) 1<br />

Deputy Fire Chief (0 .5 )<br />

Emergency Mgmt and Planning Chief<br />

Senior Office Asst( 0.5 )<br />

Fire Equipment Technician ( 0.5 )<br />

Telecommunicator ( .69 )<br />

Emergency Call Taker ( 1.15 )<br />

Assistant Fire Chief ( 1.5 )<br />

Battalion Chief ( 1.5 )<br />

Fire Captain ( 13.5 )<br />

Rescue Lieutenant ( 16 )<br />

Driver Engineer/Paramedic (19)<br />

Driver Engineer/EMT (5)<br />

Firefighter/Paramedic ( 31 )<br />

Firefighter/EMT<br />

Deputy Fire Chief ( .5 )<br />

Assistant Fire Chief ( 1.5 )<br />

Battalion Chief ( 1.5 )<br />

Fire Captain ( 16.5 )<br />

Rescue Lieuteneant ( 14)<br />

Firefighter/Paramedic ( 16 )<br />

Driver Engineer/Paramedic ( 6 )<br />

Fire Equipment Technician ( 0 .5 )<br />

Senior Office Asst ( 0.5 )<br />

Telecommunicator ( 2.31 )<br />

Emergency Call Taker ( 3.85 )<br />

Assistant Chief Training Officer<br />

92<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

Training<br />

1 ( 4805 ) 1<br />

Chief Training Officer<br />

Inspection<br />

9 ( 4901 ) 9<br />

Fire Marshal<br />

Fire Inspection Captain<br />

Fire Inspector II ( 4 )<br />

Fire Inspector I ( 2 )<br />

Senior Office Assistant<br />

Fiscal Year 2012 Annual Budget


Fire/EMS<br />

(continued)<br />

Fire Inspection<br />

The division performs approximately 6,400 annual fire<br />

safety inspections and approximately 5,600 re-inspections<br />

on all commercial and residential properties <strong>of</strong> three or<br />

more living units, and fire safety inspections in all public<br />

and private schools (including those located in Parkland).<br />

• Perform approximately 1,100 permit inspections and<br />

review 1,300 plans.<br />

• Provide fire prevention activities, such as Safety Town<br />

and fire extinguisher demonstrations.<br />

• Conducted over 100 fire investigations to determine<br />

origin and cause.<br />

New Initiatives<br />

Financial Health and Economic Development<br />

Fire Department Accreditation Process Phase I<br />

Emergency Medical Services<br />

Provide assistance and provide emergency medical care to<br />

victims <strong>of</strong> sudden illness or injury.<br />

• Provide dual-tier emergency medical service maintaining<br />

seven full-time units 24 hours a day (including Parkland).<br />

• Respond to a projected 9,500 emergency medical calls.<br />

• Obtain 90% average response <strong>of</strong> eight minutes or less on<br />

all emergency medical calls.<br />

• Assure 24 hours a day, seven days a week operability <strong>of</strong><br />

seven EMS rescue vehicles, three reserve rescue vehicles,<br />

and three reserve fire pumpers.<br />

• Provide contractual Fire/EMS service to the city <strong>of</strong><br />

Parkland and provide Fire/EMS to unincorporated<br />

Broward County.<br />

Receive, process and dispatch both emergency and nonemergency<br />

calls for Fire and Emergency Medical services.<br />

Fire/EMS Training Academy<br />

Provide the highest quality training classes for paramedics<br />

and firefighters.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

93


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Fire/EMS Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Fire Fund<br />

Special Assessment $8,393,935 $8,447,849 $8,493,017 $9,121,906 $628,889 7.40%<br />

Intergovernmental 3,842,920 4,014,625 4,928,090 5,136,218 208,128 4.22%<br />

Charges for Services 2,314,883 2,069,597 2,457,821 2,155,891 (301,930) -12.28%<br />

Miscellaneous Revenues 138,819 78,979 100,979 77,000 (23,979) -23.75%<br />

Fines and Forfeitures 9,160 40,183 78,955 53,000 (25,955) -32.87%<br />

Partial Year Assessment 0 0 0 25,938 25,938 n/a<br />

Other Financing Sources 92,488 7,499 25,938 0 (25,938) -100.00%<br />

Unappropriated Fund Balance 0 500,000 0 0 0 n/a<br />

Sub-Total $14,792,205 $15,158,732 $16,084,800 $16,569,953 $485,153 3.02%<br />

EMS-General Fund<br />

Emergency Medical Services $2,099,224 $1,992,318 $1,892,072 $1,994,390 $102,318 5.41%<br />

Contract Services 1,751 1,751 0 1,751 1,751 n/a<br />

Sub-Total $2,100,975 $1,994,069 $1,892,072 $1,996,141 $104,069 5.50%<br />

Total Revenues $16,893,180 $17,152,801 $17,976,872 $18,566,094 $589,222 3.28%<br />

Expenditures:<br />

Program Summary<br />

Fire Fund<br />

Administration $366,063 $393,642 $423,903 $569,027 $145,124 34.24%<br />

Communication Services 108,033 103,131 115,980 121,398 5,418 4.67%<br />

Suppression 10,555,105 10,688,823 10,897,977 11,256,620 358,643 3.29%<br />

Training 1,101,942 1,083,618 1,150,845 1,133,259 (17,586) -1.53%<br />

Inspection 918,478 939,040 1,116,668 1,155,572 38,904 3.48%<br />

Capital 58,110 43,725 295,164 252,079 (43,085) -14.60%<br />

Capital Reserve (Budget Amendment) 0 700,000 0 0 0 n/a<br />

Debt Service 232,860 232,860 232,860 232,860 0 0.00%<br />

Interfund Transfers 160,222 165,806 168,931 154,228 (14,703) -8.70%<br />

Non-Departmental 761,355 793,603 1,682,472 1,694,910 12,438 0.74%<br />

Sub-Total $14,262,168 $15,144,248 $16,084,800 $16,569,953 $485,153 3.02%<br />

EMS-General Fund<br />

Emergency Medical Services $7,481,557 $7,634,364 $7,887,598 $8,125,778 $238,180 3.02%<br />

Communication Services 364,951 346,150 392,606 411,476 18,870 4.81%<br />

Training 148,126 161,678 189,944 194,979 5,035 2.65%<br />

Sub-Total $7,994,634 $8,142,192 $8,470,148 $8,732,233 $262,085 3.09%<br />

Total Expenditures $22,256,802 $23,286,440 $24,554,948 $25,302,186 $747,238 3.04%<br />

Summary By Category<br />

Fire Fund<br />

Personal $7,692,174 $7,637,208 $7,832,986 $8,179,624 $346,638 4.43%<br />

Benefits 3,182,881 3,485,843 3,615,913 3,785,777 169,864 4.70%<br />

Other Expenses 1,072,624 1,001,585 1,105,629 1,137,216 31,587 2.86%<br />

Capital 58,110 43,725 295,164 252,079 (43,085) -14.60%<br />

Training 1,101,942 1,083,618 1,150,845 1,133,259 (17,586) -1.53%<br />

Capital Reserve (Budget Amendment) 0 700,000 0 0 0 n/a<br />

Non-Departmental 761,355 793,603 1,682,472 1,694,910 12,438 0.74%<br />

Interfund Transfers 160,222 165,806 168,931 154,228 (14,703) -8.70%<br />

Debt Service 232,860 232,860 232,860 232,860 0 0.00%<br />

Sub-Total $14,262,168 $15,144,248 $16,084,800 $16,569,953 $485,153 3.02%<br />

EMS-General Fund<br />

Personal $5,307,524 $5,310,032 $5,420,087 $5,544,748 $124,661 2.30%<br />

Benefits 1,891,927 2,035,549 2,262,954 2,367,240 104,286 4.61%<br />

Other Expenses 795,183 796,611 787,107 820,245 33,138 4.21%<br />

Capital $0 n/a<br />

Sub-Total $7,994,634 $8,142,192 $8,470,148 $8,732,233 $262,085 3.09%<br />

Total $22,256,802 $23,286,440 $24,554,948 $25,302,186 $747,238 3.04%<br />

Positions<br />

Fire 103.84 103.84 103.84 103.84 0.00 0.00%<br />

EMS 65.16 65.16 65.16 65.16 0.00 0.00%<br />

Total Positions 169.00 169.00 169.00 169.00 0.00 0.00%<br />

FTE's<br />

Fire 103.84 103.84 103.84 103.84 0.00 0.00%<br />

EMS 65.16 65.16 65.16 65.16 0.00 0.00%<br />

Total FTE's 169.00 169.00 169.00 169.00 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 21.3% 21.5% 21.5% 21.4% n/a n/a<br />

94<br />

Fiscal Year 2012 Annual Budget


Per f or mance Measure s<br />

Fire/EMS<br />

Strategic Priority: Customer-Involved Government; Financial Health and Economic Development<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Maintain Fire Rescue quality standards:<br />

—Average response time <strong>of</strong> eight minutes or less for 90% <strong>of</strong> all fire<br />

calls 90% 92% 90% 88% 90% 90% 90%<br />

—A minimum <strong>of</strong> fourteen firefighters on scene within ten minutes<br />

90% <strong>of</strong> time for all structural fires 90% 97% 90% 100% 90% 100% 90%<br />

—A maximum <strong>of</strong> customer complaints and/or public safety service<br />

pr<strong>of</strong>essional complaints <strong>of</strong> less than one percent <strong>of</strong> the total call<br />

volume


Public Works<br />

Mission<br />

Public Works<br />

To support <strong>Coral</strong> <strong>Springs</strong> in becoming the nation’s premier<br />

community in which to <strong>live</strong>, <strong>work</strong> and raise a family by<br />

providing superior quality facilities, infrastructure and<br />

customer-focused services to both internal and external<br />

customers.<br />

Ut ilit i e s<br />

To provide the <strong>City</strong> utilities service area with a reliable and<br />

safe water supply that is adequate for all customer needs<br />

including fire protection; and to ensure that wastewater is<br />

collected and disposed <strong>of</strong> properly in accordance with all<br />

regulations and standards as set forth by the Environmental<br />

Protection Agency, Florida Department <strong>of</strong> Environmental<br />

Protection, Broward County Health Department and the<br />

Broward County Environmental Protection Department.<br />

E q u i p m e n t S e r v i c e s<br />

To support all departments <strong>of</strong> the <strong>City</strong> by maintaining and<br />

repairing all vehicles and equipment in a timely and costeffective<br />

manner.<br />

Core Processes and Outputs<br />

Public Works Administration<br />

Coordinate overall department management, administration<br />

and budget.<br />

Oversee the contractual responsibilities <strong>of</strong> the solid waste<br />

franchise holder.<br />

Public Works<br />

Director <strong>of</strong> Public Works<br />

Funded in 5501<br />

Administrative Services<br />

1.5 ( 5501 ) 1.5<br />

Solid Waste Recycling<br />

( 5502 )<br />

Streets<br />

20.5 ( 5601 ) 20.5<br />

Facilities Management<br />

6 ( 5801 ) 5.7<br />

Equipment Maintenance<br />

15 ( 5701 ) 15<br />

Utilities<br />

35.5 ( 6000-6005) 35.5<br />

Project Technician (0.5 )<br />

Streets Superintendent<br />

Lead Worker ( 2 )<br />

**Util Engineer/Fac. Supt. ( 0.5 ) Fleet Superintendent<br />

Facilities Technician<br />

Lead Mechanic<br />

Administration<br />

5 ( 6001 ) 5<br />

Water Distribution<br />

8 ( 6002 ) 8<br />

Water Treatment<br />

15 ( 6003 ) 15<br />

Wastewater Treatment<br />

( 6004 )<br />

Senior Office Assistant<br />

Electrician<br />

Mechanic ( 10 )<br />

Equipment Operator II ( 4 )<br />

Lead Worker<br />

Generator Technician<br />

Deputy <strong>City</strong> Manager ( 0.5 )<br />

Utilities Lead Worker<br />

Chief Water Plant Operator<br />

*Streets Technician ( 8.5 )<br />

Carpenter<br />

Senior Office Assistant<br />

Utilities Superintendent<br />

Utilities Coordinator<br />

Water Plant Maintenance Coordinator<br />

Neighborhood Service Worker ( 4 ) Project Technician ( 0.5 )<br />

Fleet Service Worker<br />

**Util Engineer/Fac. Supt. ( 0.5 )<br />

Equipment Operator II<br />

Utilities Mechanic ( 2 )<br />

Custodian ( 0.7 )<br />

*Streets Technician ( 0.5 )<br />

Utilities Service Technician<br />

Senior Water Plant Operator ( 5 )<br />

Senior Office Assistant<br />

Utilities Backflow Technician Water Plant Operator ( 5 )<br />

Office Assistant<br />

Utilities Service Worker ( 3 )<br />

Utilities Service Worker<br />

*Position split 50% Streets Div 5601;<br />

50% Utilities-Adm Div. 6001<br />

**Position split 50% Fac. Mgmt Div 5801;<br />

50% Utilities-Adm Div 6001<br />

Wastewater Collection<br />

8 ( 6005 ) 8<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

Utilities Coordinator<br />

Utilities Instrumentation<br />

Equipment Operator II ( 2 )<br />

Video Inspection Technician<br />

Utilities Service Worker ( 3 )<br />

96<br />

Fiscal Year 2012 Annual Budget


Public Works (continued)<br />

Streets<br />

Perform repair and maintenance <strong>of</strong> <strong>City</strong>-owned asphalt<br />

streets, bike paths and parking areas.<br />

• Maintain over 144 miles <strong>of</strong> bike paths.<br />

• Maintain over 575 lane miles <strong>of</strong> streets.<br />

• Resurface seven miles <strong>of</strong> roadway.<br />

• Clean and maintain over 6,500 drains.<br />

Facilities<br />

Perform in-house or contract for maintenance, repair, and<br />

minor construction <strong>of</strong> all <strong>City</strong> buildings.<br />

• Maintain 662,170 square feet <strong>of</strong> <strong>City</strong> facilities.<br />

New Initiatives<br />

Customer-Involved Government<br />

Street Lighting Improvements<br />

Neighborhood and Environmental Sustainability<br />

Water Saving Devices<br />

Fats, Oils, and Grease (FOG) Regulation Program<br />

Inflow and Infiltration Program<br />

Traffi c, Mobility, and Connectivity<br />

Bike Path and Walkway Inventory and Master Plan<br />

Westview Turn Lane<br />

Utilities<br />

Perform management, administration, and support for the<br />

daily operation <strong>of</strong> water treatment, water plant maintenance,<br />

water distribution, wastewater collection, and wastewater<br />

treatment.<br />

• Produce an average <strong>of</strong> 6.2 million gallons per day <strong>of</strong><br />

treated water.<br />

Equipment Services<br />

Perform repair and maintenance for all <strong>City</strong> vehicles<br />

including fire, police, and small engine equipment.<br />

• Maintain 823 vehicles/equipment and 476 pieces <strong>of</strong><br />

small engine equipment with an availability rate to using<br />

departments <strong>of</strong> 95%.<br />

Prepare specifications for new equipment and vehicle<br />

purchases.<br />

Provide specialized equipment installation for public safety<br />

vehicles.<br />

Repair and service motorcycles for cities <strong>of</strong> Margate and<br />

Coconut Creek and Florida Atlantic University.<br />

Repair and service Parkland Fire and Public Works vehicles<br />

and equipment (26 vehicles, 9 pieces <strong>of</strong> equipment, 47<br />

pieces <strong>of</strong> small engine equipment).<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

97


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Public Works Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Administrative Services $346,431 $302,691 $245,600 $315,000 $69,400 28.26%<br />

Total $346,431 $302,691 $245,600 $315,000 $69,400 28.26%<br />

Expenditures:<br />

Program Summary<br />

Administrative Services $301,520 $257,015 $254,014 $264,973 $10,959 4.31%<br />

Solid Waste Recycling 15,179 14,846 33,100 31,500 (1,600) -4.83%<br />

Sub-Total $316,699 $271,861 $287,114 $296,473 $9,359 3.26%<br />

Streets $3,044,526 $2,907,315 $3,084,736 $3,104,460 $19,724 0.64%<br />

Facilities Mgmt. 746,155 695,263 779,409 738,732 (40,677) -5.22%<br />

Total $4,107,380 $3,874,439 $4,151,259 $4,139,665 ($11,594) -0.28%<br />

Summary By Category<br />

Personal $1,451,787 $1,371,883 $1,427,434 $1,426,825 ($609) -0.04%<br />

Benefits 608,535 570,200 605,778 642,547 36,769 6.07%<br />

Other Expenses 2,044,539 1,932,356 2,114,047 2,066,293 (47,754) -2.26%<br />

Capital 2,519 0 4,000 4,000 0 0.00%<br />

Total $4,107,380 $3,874,439 $4,151,259 $4,139,665 ($11,594) -0.28%<br />

Positions 32.00 29.00 29.00 28.00 (1.00) -3.45%<br />

FTE's 31.70 28.70 28.70 27.70 (1.00) -3.48%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 4.0% 3.6% 3.7% 3.5% n/a n/a<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Equipment Services Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Fuel/Maint/Chargeback Transfers $5,075,751 $5,314,487 $5,104,442 $5,314,666 $210,224 4.12%<br />

Parkland Fuel/Maintenance Charge 27,064 25,608 42,000 117,000 75,000 178.57%<br />

Margate/Coconut Creek Fuel/Mainten 0 3,153 4,000 6,500 2,500 62.50%<br />

FAU Fuel/Maintenance Charge 0 370 4,000 2,000 (2,000) -50.00%<br />

Interest Income 371,642 215,798 200,000 150,000 (50,000) -25.00%<br />

Appropriated Fund Balance 2,134,015 1,505,214 4,428,900 5,424,640 995,740 22.48%<br />

Other 103,856 151,653 55,000 75,007 20,007 36.38%<br />

Total $7,712,328 $7,216,283 $9,838,342 $11,089,813 $1,251,471 12.72%<br />

Expenses:<br />

Program Summary<br />

Equipment Maintenance $7,182,136 $6,363,736 $9,838,342 $11,089,813 $1,251,471 12.72%<br />

Total $7,182,136 $6,363,736 $9,838,342 $11,089,813 $1,251,471 12.72%<br />

Summary By Category<br />

Personal $724,701 $681,809 $776,440 $802,686 $26,246 3.38%<br />

Benefits 298,595 304,108 319,113 356,072 36,959 11.58%<br />

Other Expenses 1,502,698 1,611,081 2,064,110 2,189,145 125,035 6.06%<br />

Capital 0 11,745 0 0 0 n/a<br />

Depreciation 2,522,127 2,249,779 2,249,779 2,317,270 67,491 3.00%<br />

Interfund Transfers 0 2,000,000 3,213,989 1,213,989 60.70%<br />

Debt Service 0 0 0 0 0 n/a<br />

Equipment Purchases 2,134,015 1,505,214 2,428,900 2,210,651 (218,249) -8.99%<br />

Total $7,182,136 $6,363,736 $9,838,342 $11,089,813 $1,251,471 12.72%<br />

Positions 16.00 15.00 15.00 15.00 0.00 0.00%<br />

FTE's 16.00 15.00 15.00 15.00 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 2.0% 1.9% 1.9% 1.9% n/a n/a<br />

98<br />

Fiscal Year 2012 Annual Budget


Revenues and Expenditures by Program and Category<br />

Water and Sewer Fund FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Utilities Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Water $7,565,363 $7,705,877 $7,753,382 $8,188,500 $435,118 5.61%<br />

Wastewater 8,655,046 8,987,838 9,839,028 10,300,000 460,972 4.69%<br />

Private Fire Line Fee 0 22,026 20,000 22,200 2,200 11.00%<br />

Meter Sales 12,135 10,615 20,000 12,000 (8,000) -40.00%<br />

Doubtful Accounts (14,758) (19,513) 0 0 0 n/a<br />

Backflow Recertification Adm. Fee 0 0 16,223 0 (16,223) -100.00%<br />

Misc. Income 9,000<br />

Charges for Service (8,142) 89,727 81,030 193,512 112,482 138.82%<br />

Appropriated Fund Balance 0 0 0 2,208,000 2,208,000 n/a<br />

Interest Income 46,952 87,417 134,000 80,400 (53,600) -40.00%<br />

Total $16,256,596 $16,883,987 $17,863,663 $21,013,612 $3,149,949 17.63%<br />

Expenses:<br />

Program Summary<br />

Administration $464,737 $453,471 $549,908 $578,626 $28,718 5.22%<br />

Water Distribution 758,515 794,803 879,915 883,699 3,784 0.43%<br />

Water Treatment 2,458,091 2,248,677 2,623,676 2,689,407 65,731 2.51%<br />

Wastewater Treatment 4,983,328 5,893,627 6,349,121 6,213,417 (135,704) -2.14%<br />

Wastewater Collection 1,080,430 1,008,093 1,101,134 1,131,592 30,458 2.77%<br />

Sub-Total $9,745,101 $10,398,671 $11,503,754 $11,496,741 ($7,013) -0.06%<br />

Non-Departmental $5,972,732 $6,064,468 $6,359,909 $9,516,871 $3,156,962 49.64%<br />

Total $15,717,833 $16,463,139 $17,863,663 $21,013,612 $3,149,949 17.63%<br />

Summary By Category<br />

Personal $1,661,426 $1,645,980 $1,745,931 $1,800,791 $54,860 3.14%<br />

Benefits 684,526 689,906 752,145 834,489 82,344 10.95%<br />

Other Expenses 7,393,196 8,062,785 8,988,546 8,844,338 (144,208) -1.60%<br />

Capital 230,696 318,572 369,132 3,034,123 2,664,991 721.96%<br />

Sub-Total $9,969,844 $10,717,243 $11,855,754 $14,513,741 $2,657,987 22.42%<br />

Non-Departmental $5,747,989 $5,745,896 $6,007,909 $6,499,871 $491,962 8.19%<br />

Total $15,717,833 $16,463,139 $17,863,663 $21,013,612 $3,149,949 17.63%<br />

Positions 35.50 35.50 35.50 35.50 0.00 0.00%<br />

FTE's 35.50 35.50 35.50 35.50 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 4.5% 4.5% 4.5% 4.5% n/a n/a<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

99


Per f or mance Measure s<br />

Public Works<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Department’s overall quality service rating (Resident Survey) 90% 93% — n/a 93% 93% —<br />

2) Number <strong>of</strong> complaints from residential customers about Waste<br />

Management per 10,000 pickups


Economic Development<br />

Mission<br />

To expand and difersify the commercial tax base through<br />

targeted strategies which support the city’s quest to be the<br />

premier comunity in which to <strong>live</strong>, <strong>work</strong>, raise a family, and<br />

<strong>learn</strong>.<br />

Core Processes and Outputs<br />

Promote absorption <strong>of</strong> existing vacant commercial,<br />

industrial and retail space by continuing to maintain and<br />

develop relationships with the top real estate experts in<br />

Broward County. Set the stage for new development as<br />

well as redevelopment when the economy improves and<br />

our proactive approach sparks opportrunities in selected<br />

targeted industry sectors.<br />

• Implement Economic Development Business Plan.<br />

• Improve vacancy rates in commercial, industrial<br />

and retail sectors. Utilize Co-Star for tracking<br />

<strong>Coral</strong> springs properties and vacany rates. Conduct<br />

a community breakfast for Broward County’s top<br />

brokers.<br />

Economic Development<br />

<strong>City</strong> Manager<br />

(Funded in 0501)<br />

Economic Development<br />

(6500)<br />

• Promote the Community Redevelopment Agency<br />

through the presence <strong>of</strong> Broward College in FY 2012.<br />

• Maintain the EDF Preferred Client Program.<br />

• Work with local banks, venture capitalists, Small<br />

Business Assistance program and the Retail Coalition<br />

Group to assist, support, and grow business in <strong>Coral</strong><br />

<strong>Springs</strong>.<br />

Center Number = Department/Division Number<br />

• Continue to increase local property values through key<br />

tenant improvement projects.<br />

New Initiatives<br />

Financial Health and Economic Development<br />

Business Development (with <strong>City</strong> Manager’s Office)<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

101


Per f or mance Measure s<br />

Economic Development<br />

Strategic Priority: Financial Health and Economic Development; Customer-Involved Government<br />

Directional Statement: Target future growth industries and collaborate with EDF, Chamber <strong>of</strong> Commerce, and business<br />

community to encourage growth and retention<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Increase non-residential tax base annually — $96M — $232M — ($202M) TBD<br />

2) Attract or expand projects 4 7 4 7 8 8 TBD<br />

102<br />

Fiscal Year 2012 Annual Budget


Sportsplex/ Te nnis<br />

Mission<br />

To serve as a sports and entertainment destination to<br />

the residents <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong> and northwest Broward<br />

County by providing sports, recreational and special event<br />

activities; and be an exceptional tennis service team by<br />

providing quality services, well-maintained facilities and a<br />

customer-focused staff.<br />

Core Processes and Outputs<br />

Maintenance<br />

Provide high quality athletic facilities for school and<br />

resident use.<br />

Maintain safe and clean tennis facilities.<br />

Programming<br />

Provide programs for all levels <strong>of</strong> tennis <strong>play</strong>ers.<br />

• Host 118,000 tennis <strong>play</strong>ers.<br />

Provide athletic facilities for <strong>Coral</strong> Glades High School.<br />

Registration<br />

Generate over $320,000 in tennis lesson revenue.<br />

New Initiatives<br />

Youth Development and Family Values<br />

Holiday Fun Run<br />

Sportsplex/Tennis<br />

Executive Director <strong>of</strong> Sportsplex<br />

Funded in 7810<br />

Sportsplex<br />

1 ( 7810 ) 1<br />

Athletics<br />

5 ( 7812 ) 5<br />

Cypress Tennis<br />

1 ( 8401 ) 1<br />

Tennis Center<br />

2 ( 8409 ) 2<br />

Parks & Rec. Coordinator<br />

Executive Assistant<br />

Parks & Rec. Coordinator<br />

Parks Technician ( 2 )<br />

Parks Lead Worker<br />

Maintenance Worker ( 2 )<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

103


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Sportsplex/Tennis Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Sportsplex $228,335 $244,637 $255,554 $261,764 $6,210 2.43%<br />

Athletic Complex 26,160 19,825 22,946 22,946 0 0.00%<br />

Cypress Tennis 150,493 137,211 152,000 152,000 0 0.00%<br />

Tennis Center 373,856 367,632 384,840 384,840 0 0.00%<br />

Total $778,844 $769,305 $815,340 $821,550 $6,210 0.76%<br />

Expenditures:<br />

Program Summary<br />

Sportsplex $741,791 $722,043 $767,955 $796,395 $28,440 3.70%<br />

Cypress Tennis 231,247 221,996 238,837 243,077 4,240 1.78%<br />

Tennis Center 637,412 627,314 613,886 628,574 14,688 2.39%<br />

Total $1,610,450 $1,571,353 $1,620,678 $1,668,046 $47,368 2.92%<br />

Summary By Category<br />

Personal $622,203 $599,609 $619,984 $635,715 $15,731 2.54%<br />

Benefits 201,853 201,763 215,127 235,954 20,827 9.68%<br />

Other Expenses 784,040 769,981 785,567 790,177 4,610 0.59%<br />

Capital 2,354 0 0 6,200 6,200 n/a<br />

Total $1,610,450 $1,571,353 $1,620,678 $1,668,046 $47,368 2.92%<br />

Positions 9.00 9.00 9.00 9.00 0.00 0.00%<br />

FTE's 9.00 9.00 9.00 9.00 0.00 0.00%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 1.1% 1.1% 1.1% 1.1% n/a n/a<br />

104<br />

Fiscal Year 2012 Annual Budget


Per f or mance Measure s<br />

Sportsplex<br />

Strategic Priority: Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Revenue generated from Sportsplex concessionaires. $237 K $254 K $250 K $241 K $250 K $245 K $255 K<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

2) Number <strong>of</strong> special events and activities hosted at Sportsplex 75 68 80 64 75 73 75<br />

Tennis<br />

Strategic Priority: Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Combined cost recovery ratio 60% 60% 60% 59% 60% 60% 60%<br />

2) Tennis lesson revenue $302 K $325 K $320 K $312.3 K $320 K $315 K $320 K<br />

Strategict Priority: it YouthDevelopment andFamily Values<br />

Directional Statement: Encourage healthy lifestyle choices by providing leisure, cultural, fitness, and recreational opportunities<br />

through partnerships<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

3) Maintain customer services ratings:<br />

—Tennis Center N/R N/R 90% 97% N/R N/R 90%<br />

—Cypress Park N/R N/R 90% 92% N/R N/R 90%<br />

4) Membership base at Cypress Park 150 80 135 43 75 50 60<br />

5) Membership turnover at the Tennis Center 30% 33% 30% 21% 30% 25% 30%<br />

6) Customer service rating for court maintenance at the Tennis<br />

Center N/R N/R 90% 91% N/R N/R 90%<br />

7) Number <strong>of</strong> tennis special events 6 24 10 27 20 25 20<br />

8) Number <strong>of</strong> tennis teams 62 54 62 64 60 60 60<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

105


Parks and Recreation<br />

Mission<br />

To provide exceptional leisure opportunities and<br />

provide <strong>City</strong> government support in reaching the <strong>City</strong><br />

Commission’s strategic priorities. These services will<br />

include quality, safety, diversity and will exceed our<br />

customers’ expectations.<br />

Core Processes and Outputs<br />

Park Maintenance<br />

Coordinate overall management <strong>of</strong> Parks and Recreation<br />

divisions.<br />

• Maintain quality athletic fields and courts for over 1,150<br />

organized sports teams.<br />

• Maintain 49 parks totaling 765 acres.<br />

Parks and Recreation<br />

Director <strong>of</strong> Parks and Recreation<br />

Funded in 8102<br />

Cypress Park<br />

10 ( 8101 ) 10<br />

Mullins Park<br />

11 ( 8102 ) 11<br />

North Community Park<br />

8 ( 8103 ) 8<br />

Neighborhood Parks<br />

14 ( 8116 ) 14<br />

Parks Superintendent<br />

Parks and Rec Coordinator<br />

Parks and Rec Coordinator<br />

Parks and Rec Coordinator ( 2 )<br />

Parks and Rec Coordinator<br />

Parks Technician ( 2 )<br />

Parks Technician<br />

Parks Technician<br />

Parks Technician<br />

Parks Lead Worker<br />

Parks Lead Worker<br />

Parks Lead Worker<br />

Parks Lead Worker<br />

Maintenance Worker ( 6 )<br />

Maintenance Worker ( 5 )<br />

Senior Office Assistant<br />

Maintenance Worker ( 6 )<br />

Maintenance Worker ( 9 )<br />

Beautification<br />

1 ( 8117 ) 1<br />

Landscape<br />

15 ( 8118 ) 15<br />

Irrigation<br />

8 ( 8119 ) 8<br />

Environmentally Sensitive Land<br />

1 ( 8121 ) 1<br />

Parks and Rec Coordinator<br />

Parks and Rec Coordinator<br />

Parks and Rec Coordinator<br />

Parks and Rec Coordinator<br />

Arborist<br />

Parks Technician ( 2 )<br />

ParksTechnician ( 2 )<br />

Maintenance Worker ( 5 )<br />

Parks Lead Worker<br />

Maintenance Worker ( 10 )<br />

Activity Center<br />

1 ( 8204 ) 1<br />

Recreation Services<br />

5 ( 8205 ) 5<br />

Summer Recreation<br />

1 ( 8208 ) 1<br />

Transportation<br />

1 ( 8209 ) 1<br />

Parks and Rec Coordinator<br />

Parks and Rec Coordinator ( 4 )<br />

Recreation Superintendent<br />

Bus Driver<br />

Office Assistant<br />

Left Number = Number <strong>of</strong> Positions<br />

Right Number = Number <strong>of</strong> FTEs (Full-Time Equivalent)<br />

Center Number = Department/Division Number<br />

106<br />

Fiscal Year 2012 Annual Budget


Parks and Recreation (continued)<br />

Landscape and Irrigation<br />

Install, repair, and maintain irrigation systems, landscaping,<br />

and athletic field turf.<br />

Recreational Programming<br />

Provide programming for seniors, teens, special needs<br />

populations, preschoolers, after-school, summer recreation,<br />

at-risk youth and all others.<br />

Administrative Services<br />

Manage new park construction and existing facility<br />

enhancements.<br />

Develop, implement, and monitor the budget and strategic<br />

plan for Parks and Recreation.<br />

<strong>City</strong> representative to sports groups, Kreul Classic, and<br />

Sports Coalition Committee.<br />

Negotiate reciprocal use agreements with schools, both<br />

public and private.<br />

Prepare grants and inter-local, reciprocal use, and lease<br />

agreements.<br />

Revenue collection for permits, rentals, clinics, summer<br />

recreation and other programs.<br />

Coordinate and secure sponsorships and advertising.<br />

• Accommodate over 4,000,000 park visitors to all sites.<br />

New Initiatives<br />

Customer-Involved Government<br />

Park VIPs (Volunteers in Parks)<br />

Neighborhood and Environmental Sustainability<br />

Park Improvement Master Plan<br />

Community Pride Phase III<br />

SPL Transformer Screening Feasiblity Study<br />

Mullins Park Revitalization<br />

Playground Equipment Replacement Program<br />

Scheduling<br />

Provide field and court permits for 19 <strong>City</strong>-recognized<br />

sports programs, independent leagues and organizations,<br />

and drop-in groups.<br />

Transportation<br />

Provide community and senior bus service.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

107


Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Parks and Recreation Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Parks<br />

Cypress Park $97,366 $103,630 $79,268 $89,268 $10,000 12.62%<br />

Mullins Park 259,484 270,387 265,765 265,765 0 0.00%<br />

North Community Park 37,145 38,374 47,013 40,013 (7,000) -14.89%<br />

Neighborhood Parks 79,520 82,807 77,487 84,487 7,000 9.03%<br />

Sub-Total $473,515 $495,198 $469,533 $479,533 $10,000 2.13%<br />

Recreation<br />

Mullins Activity Center $63,974 $50,772 $61,718 $59,718 ($2,000) -3.24%<br />

Recreation Center 20,746 17,555 19,817 19,817 0 0.00%<br />

Summer Recreation 715,741 626,858 732,863 652,863 (80,000) -10.92%<br />

Transportation Services* 184,355 166,927 179,462 169,956 (9,506) -5.30%<br />

Gymnasium 358,411 407,046 409,964 411,964 2,000 0.49%<br />

Sub-Total $1,343,227 $1,269,158 $1,403,824 $1,314,318 ($89,506) -6.38%<br />

Total $1,816,742 $1,764,356 $1,873,357 $1,793,851 ($79,506) -4.24%<br />

*Includes Community Bus Program Revenues<br />

Expenditures:<br />

Program Summary<br />

Parks<br />

Cypress Park $993,394 $976,728 $1,024,910 $1,104,249 $79,339 7.74%<br />

Mullins Park 1,198,423 1,169,834 1,272,745 1,287,531 14,786 1.16%<br />

North Community Park 618,911 598,742 633,122 705,904 72,782 11.50%<br />

Neighborhood Parks 1,181,174 1,172,449 1,195,552 1,401,601 206,049 17.23%<br />

Beautification 834,771 864,108 927,498 951,021 23,523 2.54%<br />

Landscape 740,752 774,049 947,626 1,341,315 393,689 41.54%<br />

Irrigation 509,986 510,766 535,702 556,756 21,054 3.93%<br />

Environmentally Sensitive Land 134,904 131,944 136,277 139,517 3,240 2.38%<br />

Sub-Total $6,212,315 $6,198,620 $6,673,432 $7,487,894 $814,462 12.20%<br />

Program Summary<br />

Recreation<br />

Activity Center $84,396 $85,906 $101,004 $101,581 $577 0.57%<br />

Recreation Services 425,316 417,872 446,546 446,915 369 0.08%<br />

Summer Recreations 614,022 568,492 671,744 602,813 (68,931) -10.26%<br />

Transportation Services 329,825 320,155 339,022 356,320 17,298 5.10%<br />

Gymnasium 456,386 429,359 402,467 407,864 5,397 1.34%<br />

Sub-Total $1,909,945 $1,821,784 $1,960,783 $1,915,493 ($45,290) -2.31%<br />

Total $8,122,260 $8,020,404 $8,634,215 $9,403,387 $769,172 8.91%<br />

Summary By Category<br />

Parks<br />

Personal $2,425,757 $2,410,623 $2,521,814 $2,858,584 $336,770 13.35%<br />

Benefits 1,130,581 1,118,880 1,254,132 1,503,815 249,683 19.91%<br />

Other Expenses 2,648,015 2,662,434 2,889,486 3,117,495 228,009 7.89%<br />

Capital 7,962 6,683 8,000 8,000 0 0.00%<br />

Sub-Total $6,212,315 $6,198,620 $6,673,432 $7,487,894 $814,462 12.20%<br />

Summary By Category<br />

Recreation<br />

Personal $827,926 $788,439 $858,719 $826,894 ($31,825) -3.71%<br />

Benefits 192,627 191,419 207,451 220,798 13,347 6.43%<br />

Other Expenses 887,576 841,926 894,613 867,801 (26,812) -3.00%<br />

Capital 1,816 0 0 0 0 n/a<br />

Sub-Total $1,909,945 $1,821,784 $1,960,783 $1,915,493 ($45,290) -2.31%<br />

Total $8,122,260 $8,020,404 $8,634,215 $9,403,387 $769,172 8.91%<br />

Positions<br />

Parks 62.00 60.00 63.00 68.00 5.00 7.94%<br />

Recreation 8.00 8.00 8.00 8.00 0.00 0.00%<br />

Total Positions 70.00 68.00 71.00 76.00 5.00 7.04%<br />

FTE's<br />

Parks 62.00 60.00 63.00 68.00 5.00 7.94%<br />

Recreation 8.00 8.00 8.00 8.00 0.00 0.00%<br />

Total FTE's 70.00 68.00 71.00 76.00 5.00 7.04%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 8.8% 8.6% 9.1% 9.6% n/a n/a<br />

108<br />

Fiscal Year 2012 Annual Budget


Per f or mance Measure s<br />

Parks and Recreation<br />

Parks<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Quality service rating for appearance <strong>of</strong> recreation/athletic facilities<br />

(Resident Survey) 90% 96% — — 91% 98% —<br />

2) Customer service rating for parks and recreation staff (Resident<br />

Survey) 90% 93% — — 91% 95% —<br />

3) Safety rating <strong>of</strong> neighborhood parks (Resident Survey) 90% 95% — — 91% 93% —<br />

Strategic Priority: Neighborhood and Environmental Sustainability<br />

Directional Statement: Preserve and treasure our ESL sites, while making them as accessible to citizens and students as good<br />

stewardship will allow<br />

Measurement Type: Demand<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

4) Number <strong>of</strong> visitors participating in tours <strong>of</strong> 2 ESL sites (excluding<br />

Earth Fest) 150 30 150 151 150 150 150<br />

Recreation<br />

Strategic Priority: Customer-Involved Government<br />

Directional Statement: The <strong>City</strong> will focus its financial and human resources on the areas most important to its customers:<br />

safety, education,aesthetics, and business development<br />

Measurement Type: Effectiveness<br />

FY 2009 FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Customer service rating <strong>of</strong> summer recreation program 98% 99% 98% 98% 98% 98% 98%<br />

Strategic Priority: Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

2) Cost recovery ratio for the Recreation Division 58% 70% 58% 70% 60% 60% 60%<br />

Strategic Priority: Traffic, Mobility, and Connectivity<br />

Directional Statement: Partner with FDOT, Broward County and the MPO regarding public transportation opportunities<br />

including connectivity to regional systems and the creation <strong>of</strong> gateway and community hubs<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

3) Number <strong>of</strong> riders on community buses (KIO) 115,000 108,740 100,000 87,513 100,000 80,000 85,000<br />

Strategic Priority: Youth Development and Family Values<br />

Directional Statement: Promote positive outlets for youth during after-school hours and evening hours<br />

Measurement Type: Demand<br />

FY 2009 FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

4) Program participation <strong>of</strong> at-risk youth<br />

–Includes Weight Training, Night Court and Teen Concerts 8,000 10,065 8,000 9,177 9,000 9,000 9,000<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

109


Aquatics<br />

Mission<br />

To be the premier aquatic service team in South Florida<br />

focused on exceeding customer expectations through a<br />

philosophy <strong>of</strong> providing quality services, well-maintained<br />

facilities, and customer-friendly and attentive staff. To<br />

provide <strong>City</strong> government support in reaching the <strong>City</strong><br />

Commission’s priorities and initiatives.<br />

Core Processes and Outputs<br />

Administration<br />

Manage Aquatics Department.<br />

Administer 40-Year Lease and Inter-Local Agreements with<br />

Broward County School Board. Coordinate and supervise<br />

high school sanctioned events as outlined in 40-Year Lease<br />

Agreement.<br />

Petition for national and international level aquatic<br />

competitions creating exposure and economic impact to<br />

<strong>City</strong> and facility.<br />

Front Desk Operations<br />

Permit and supervise private rentals and camps.<br />

Coordinate and oversee a full-service wellness program and<br />

fitness area.<br />

Safety<br />

Provide safe environment for family recreational and<br />

organized swimming use <strong>of</strong> pools.<br />

• Accommodate 500,000 Aquatic Complex participants and<br />

visitors.<br />

Perform mandated water chemistry and filtration standards<br />

to meet compliance with Florida Department <strong>of</strong> Health<br />

regulations.<br />

Programming<br />

Coordinate and oversee a variety <strong>of</strong> swimming, dryland,<br />

and community awareness programs as determined by<br />

customers’ needs.<br />

• Conduct 32,000 swim classes annually to over 4,000<br />

participants through three different Learn to Swim<br />

programs..<br />

Aquatics<br />

Aquatics<br />

Director <strong>of</strong> Aquatics<br />

(Funded in 8303)<br />

Cypress Pool<br />

3 (8301) 3<br />

Mullins Pool<br />

2 (8302) 2<br />

Aquatic Complex<br />

11 (8303) 11<br />

Parks & Recreation Coordinator<br />

Parks & Recreation Associate<br />

Principal Office Assistant<br />

Parks & Recreation Associate (2)<br />

Director <strong>of</strong> Aquatics<br />

Parks & Recreation Coordinator<br />

Parks & Recreation Technician<br />

Parks & Recreation Associate (7)<br />

Senior Office Assistant<br />

Left Number<br />

Right Number<br />

Center Number<br />

= Number <strong>of</strong> Positions<br />

= Number <strong>of</strong> FTE's (Full-Time Equivalent)<br />

= Department/Division Number<br />

110<br />

Fiscal Year 2012 Annual Budget


Aquatics (continued)<br />

Pool and Facility Maintenance<br />

Provide general maintenance to buildings, grounds and<br />

pools.<br />

• Maintain ten pools, a 7,500 square foot fitness center, a<br />

full-service swim shop, and three concession stands.<br />

Retail Sales/Concession<br />

Generate over $275,000 in gross sales at the Swim Shop.<br />

• Authorized team dealer <strong>of</strong> the only South Florida fullservice<br />

swim shop.<br />

Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Aquatic Services Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Cypress Pool $121,586 $152,844 $139,000 $139,000 $0 0.00%<br />

Mullins Pool 65,825 75,185 64,750 64,750 0 0.00%<br />

Aquatics Complex 1,401,297 1,444,916 1,235,750 1,400,000 164,250 13.29%<br />

Total $1,588,708 $1,672,945 $1,439,500 $1,603,750 $164,250 11.41%<br />

Expenditures:<br />

Program Summary<br />

Cypress Pool $302,673 $309,459 $307,649 $319,397 $11,748 3.82%<br />

Mullins Pool 309,930 236,343 248,408 251,946 3,538 1.42%<br />

Aquatics Complex 1,843,625 1,889,501 1,731,347 1,810,912 79,565 4.60%<br />

Total $2,456,228 $2,435,303 $2,287,404 $2,382,255 $94,851 4.15%<br />

Summary By Category<br />

Personal $1,005,395 $1,013,319 $996,385 $1,023,797 $27,412 2.75%<br />

Benefits 341,541 343,883 352,575 389,568 36,993 10.49%<br />

Other Expenses 1,103,431 1,076,508 938,444 968,890 30,446 3.24%<br />

Capital 5,861 1,593 0 0 0 n/a<br />

Total $2,456,228 $2,435,303 $2,287,404 $2,382,255 $94,851 4.15%<br />

Positions 17.00 17.00 16.00 16.00 0.00 0.0%<br />

FTE's 17.00 17.00 16.00 16.00 0.00 0.0%<br />

% <strong>of</strong> Total <strong>City</strong>wide FTE's 2.1% 2.2% 2.0% 2.0% n/a n/a<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

111


Per f or mance Measure s<br />

Aquatics<br />

Strategic Priority: Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Efficiency<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) The combined cost recovery for the Aquatic Services Division:<br />

—Aquatic Complex 55% 76% 55% 76.6% 55% 75% 60%<br />

—Aquatic Services Division 40% 65% 40% 68.8% 45% 70% 50%<br />

Strategic Priority: Youth Development and Family Values<br />

Directional Statement: Encourage healthy lifestyle choices by providing leisure, cultural, fitness, and recreational opportunities<br />

through partnerships<br />

Measurement Type: Demand<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

2) Increase members and reduce member turnover:<br />

—Aquatic Complex membership 5,800 6,666 5,800 6,025 5,800 5,800 5,800<br />

—Aquatic Complex membership turnover 49% 37% 49% 36% 49% 48% 49%<br />

—Cypress Pool average daily pool usage 205 243 205 220 205 205 205<br />

—Mullins Pool average daily pool usage 128 122 128 106 125 120 125<br />

Strategic Priority: Youth Development and Family Values<br />

Directional Statement: Encourage healthy lifestyle choices by providing leisure, cultural, fitness, and recreational opportunities<br />

through partnershipsp<br />

Measurement Type: Effectiveness<br />

FY 2009 FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

3) Maintain customer service ratings:<br />

—Aquatic facility 92% 98% 92% 99% 92% 99% 92%<br />

—Cypress Park Pool 92% 98% 92% 100% 92% 95% 92%<br />

—Mullins Park Pool 92% 99% 92% 99% 92% 95% 92%<br />

112<br />

Fiscal Year 2012 Annual Budget


<strong>Coral</strong> <strong>Springs</strong> Center for the Arts<br />

Mission<br />

To provide a diverse schedule <strong>of</strong> programming for all<br />

residents, reduce the deficit <strong>of</strong> the venue and de<strong>live</strong>r high<br />

quality customer service to all.<br />

Core Processes and Outputs<br />

Coordinate event management and production.<br />

Program national tours.<br />

Provide theater and meeting room rentals.<br />

• Hosts 365 meetings.<br />

• Accommodate over 122,000 theater attendants.<br />

Facilitate Museum exhibitions, programming and events.<br />

• Museum hosts 105 events and 190 classes.<br />

• Accommodate over 35,000 museum attendants.<br />

Box <strong>of</strong>fice services.<br />

Catering services and concessions.<br />

Revenues and Expenses by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Center for the Arts Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

PFM Shared Revenues $0 $0 $50,000 $0 ($50,000) -100.00%<br />

Interfund Transfers<br />

CIP 0 152,655 152,230 0 (152,230) -100.00%<br />

Theater Subsidy 395,000 395,000 395,000 0 (395,000) -100.00%<br />

Total $395,000 $547,655 $597,230 $0 ($597,230) -100.00%<br />

Expenses:<br />

Program Summary<br />

<strong>Coral</strong> <strong>Springs</strong> Center<br />

For The Arts $503,755 $577,488 $597,230 $445,000 ($152,230) -25.49%<br />

Total $503,755 $577,488 $597,230 $445,000 ($152,230) -25.49%<br />

Summary By Category<br />

Operating Expenses $75,852 $29,833 $50,000 $50,000 $0 0.00%<br />

PFM Operating Subsidy 395,000 395,000 395,000 395,000 0 0.00%<br />

Museum Operating Subsidy 903 0 0 0 0 n/a<br />

Capital 32,000 152,655 152,230 0 (152,230) -100.00%<br />

Total $503,755 $577,488 $597,230 $445,000 ($152,230) -25.49%<br />

Positions 0.00 0.00 0.00 0.00 0.00 n/a<br />

FTE's 0.00 0.00 0.00 0.00 0.00 n/a<br />

Center for the Arts Fund eliminated in Fiscal Year 2012 and is now a division in the General Fund.<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

113


Per f or mance Measure s<br />

Center for the Arts<br />

Strategic Priority: Financial Health and Economic Development<br />

Directional Statement: Maintain financial stability and solvency<br />

Measurement Type: Effectiveness<br />

FY 2009<br />

FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) Net annual income $201K $112K $159K $21K $100K $110K $125K<br />

2) Gross ticket sales $1.5M $1.99M $1.6M $1.6M $1.6M $1.6M $1.65M<br />

114<br />

Fiscal Year 2012 Annual Budget


<strong>Coral</strong> <strong>Springs</strong> Charter School<br />

Mission<br />

To provide students with ample opportunity to achieve<br />

academic excellence and personal success.<br />

To facilitate this <strong>learn</strong>ing process by providing a safe,<br />

challenging, entrepreneurial, and nurturing environment<br />

that instills a lifelong desire for <strong>learn</strong>ing and actively taking<br />

part in life’s opportunities.<br />

Core Processes and Outputs<br />

Adhere to the Sterling Award for Organizational<br />

Performance Excellence criteria in secondary education,<br />

through exemplifying excellence in international finance,<br />

business, law, and entrepreneurship education.<br />

Engage students, faculty, families, and community in a<br />

sustained <strong>learn</strong>ing process.<br />

Revenues and Expenditures by Program and Category<br />

FY 2009 FY 2010 FY 2011 FY 2012 $ Change from % Change from<br />

Charter School Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Tuition $11,664,671 $11,996,761 $12,018,653 $11,903,260 ($115,393) -0.96%<br />

Total $11,664,671 $11,996,761 $12,018,653 $11,903,260 ($115,393) -0.96%<br />

Expenditures:<br />

Program Summary<br />

Charter School $11,552,738 $11,979,062 $12,018,653 $11,903,260 ($115,393) -0.96%<br />

Total $11,552,738 $11,979,062 $12,018,653 $11,903,260 ($115,393) -0.96%<br />

Summary By Category<br />

Operating Expenses $10,132,738 $9,872,811 $10,090,314 $9,586,495 ($503,819) -4.99%<br />

Transfer to General Fund-Lease 1,420,000 1,420,000 1,420,000 1,420,000 0 0.00%<br />

Capital 0 686,251 508,339 896,765 388,426 76.41%<br />

Total $11,552,738 $11,979,062 $12,018,653 $11,903,260 ($115,393) -0.96%<br />

Positions 0.00 0.00 0.00 0.00 0.00 n/a<br />

FTE's 0.00 0.00 0.00 0.00 0.00 n/a<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

115


Performance Measures<br />

Charter School<br />

Strategic Priority: Excellence in Education<br />

Directional Statement: Achieve academic goals in the Charter School and support the ACE Academy and other initiatives<br />

which give high school students leadership and career opportunities and entrepreneurial skills that benefit local businesses by<br />

training employees <strong>of</strong> the future<br />

Measurement Type: Effectiveness<br />

FY 2009 FY 2010 FY 2011 FY 2012<br />

Measure: Goal Actual Goal Actual Goal Proj. Goal<br />

1) FCAT scores will be greater than or equal to the average scores in<br />

<strong>Coral</strong> <strong>Springs</strong>:<br />

—Middle School-Reading 327 330 327 335 333 337 TBD<br />

—Middle School-Math 340 339 340 342 341 343 TBD<br />

—Middle School-Reading % Pr<strong>of</strong>icient 71% 75% 71% 77% 77% 79% TBD<br />

—Middle School-Math % Pr<strong>of</strong>icient 75% 78% 75% 79% 80% 81% TBD<br />

—Middle School-Science % Pr<strong>of</strong>icient 48% 52% 48% 58% 55% 57% TBD<br />

—High School-Reading 322 325 322 327 328 327 TBD<br />

—High School-Math 330 331 330 331 334 340 TBD<br />

—High School-Reading % Pr<strong>of</strong>icient 50% 50% 50% 55% 54% 53% TBD<br />

—High School-Math % Pr<strong>of</strong>icient 81% 80% 81% 80% 81% 83% TBD<br />

—High School-Science % Pr<strong>of</strong>icient 40% 38% 40% 38% 42% 37% TBD<br />

—High School-% Passing FCAT retakes 50% 53% 50% 80% 51% 81% 52%<br />

2) Average SAT score for Seniors 930 922 970 973.9 980 N/A 990<br />

3) Percent eligible for Bright Futures at the 75% level 30% 36% 34% 34.9% 38% 44.6% 38%<br />

4) Percent eligible for Bright Futures at the 100% level 3% 4.0% 4% 5.8% 5% 7.8% 5%<br />

5) Number <strong>of</strong> students participating in AP classes 185 154 200 213 200 258 200<br />

6) Number <strong>of</strong> AP exams completed 215 212 225 335 225 418 225<br />

7) AP pass rate (New) — 59% 59% 46% 59% 59% 60%<br />

8) Percent <strong>of</strong> seniors graduating 82% 94% 83% 98% 90% 99% 92%<br />

9) Parents who agree that their children are safe in school 90% 96.6% 6% 90% 97.5% 92% 98%/99% 92%<br />

10) Staff who agree "I would recommend to a friend" (New) 90% 93% 90% 97.7% 92% 99% 92%<br />

11) Parents who agree “I would recommend the Charter School to a<br />

friend” 90% 96.5% 90% 98.0% 92% 94%/99% 92%<br />

12) Parents who agree “I intend to re-enroll my child for the next<br />

school year” 90% 97.3% 90% 97.1% 92% 98%/97% 92%<br />

13) Satisfaction among ACE business partners (New) 95% 96% 95% 97% 95% 98% 95%<br />

14) Student/teacher ratio for middle school (New) 20/1 21/1 20/1 21.13/1 20/1 N/A 20/1<br />

15) Student/teacher ratio for high school (New) 25/1 21/1 25/1 21.5/1 25/1 N/A 25/1<br />

16) Budgetary requirements stipulated in the contract will be met Yes Yes Yes Yes Yes Yes Yes<br />

116<br />

Fiscal Year 2012 Annual Budget


Department Impact <strong>of</strong> Key Intended Outcomes for Fiscal Years 2012 • 2013<br />

Legend:<br />

Direct Impact- <br />

Indirect Impact-<br />

No or Low Impact- Blank<br />

fice<br />

vices<br />

Human Resources s<br />

Information Service ces<br />

Parks & Recreation<br />

Aquatics<br />

Sportsplex/Tennis<br />

Customer-Involved Government<br />

Overall quality rating for <strong>City</strong> services and programs (Resident Survey) <br />

Overall quality rating for <strong>City</strong> services by business owners (Business Survey) <br />

Employee satisfaction rating (Human Resources Survey) <br />

Number <strong>of</strong> citizen volunteer hours <br />

Overall rating <strong>of</strong> the <strong>City</strong> in terms <strong>of</strong> communicating with residents (Resident Survey) <br />

Overall rating <strong>of</strong> the <strong>City</strong> in terms <strong>of</strong> communicating with businesses (Business Survey) <br />

Customer service rating by residents (Resident Survey) <br />

Customer service rating by businesses (Business Survey) <br />

Neighborhood and Environmental Vitality<br />

Percent <strong>of</strong> Code cases brought into voluntary compliance prior to administrative/judicial process <br />

<strong>City</strong> Manager's Off<br />

Development Serv<br />

Public Works<br />

Financial Services<br />

Police<br />

Fire/EMS<br />

Number <strong>of</strong> formal and informal neighborhood partnerships each year <br />

Number <strong>of</strong> volunteer hours aimed at enhancing the environment <br />

<strong>City</strong> crime rate (crimes per 100,000 residents) <br />

Safety rating in neighborhood <br />

Number <strong>of</strong> trees planted within the <strong>City</strong> <br />

Financial Health and Economic Development<br />

General obligation 'AAA' rating <br />

Residents' value rating (Resident Survey) <br />

Non-residential value as percent <strong>of</strong> total taxable value <br />

Traffic, Mobility and Connectivity<br />

Number <strong>of</strong> linear feet <strong>of</strong> improved sidewalks, bike paths, and bike lanes <br />

Number <strong>of</strong> riders on intracity bus routes <br />

Youth Development and Family Values<br />

Number <strong>of</strong> youths involved in <strong>City</strong>-sponsored leadership opportunities <br />

Number <strong>of</strong> teen volunteer hours <br />

Number <strong>of</strong> middle school after-school programs <strong>of</strong>fered annually <br />

Strength in Diversity<br />

Minority residents who feel that the <strong>City</strong> is a great place to <strong>live</strong> (Resident Survey) <br />

Citizen rating <strong>of</strong> <strong>City</strong> Government for respecting religious and ethnic diversity (Resident Survey) <br />

Excellence in Education<br />

Achieve gains in math/reading mean scale score at the Charter School <br />

Number <strong>of</strong> students attending courses <strong>of</strong>fered by partnering institutes <strong>of</strong> higher education <br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

117


General Fund Summary<br />

Revenues<br />

General Operating<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Ad Valorem Taxes $31,947,040 $31,378,077 $31,250,660 $30,899,061 ($351,599) -1.13%<br />

Solid Waste Assessment 966,606 983,711 978,448 1,438,000 459,552 46.97%<br />

Franchise Fees:<br />

Electricity 8,039,262 7,165,627 7,500,000 7,297,500 (202,500) -2.70%<br />

Solid Waste 1,510,032 1,483,569 1,376,343 1,673,000 296,657 21.55%<br />

Towing/Other 83,527 89,412 97,135 100,535 3,400 3.50%<br />

Subtotal - Franchise Fees 9,632,821 8,738,608 8,973,478 9,071,035 97,557 1.09%<br />

Utility Service Taxes:<br />

Electricity 7,135,908 7,690,082 7,490,000 7,639,800 149,800 2.00%<br />

Water 1,578,838 1,639,697 1,612,335 1,841,627 229,292 14.22%<br />

PEG Revenues 64,910 69,769 45,000 38,760 (6,240) -13.87%<br />

Propane/Natural Gas 158,427 144,841 162,076 167,749 5,673 3.50%<br />

Subtotal - Utility Taxes 8,938,083 9,544,389 9,309,411 9,687,936 378,525 4.07%<br />

State Intergovernmental Revenues:<br />

Communications Services Tax 6,806,077 6,119,035 6,100,000 5,800,000 (300,000) -4.92%<br />

Shared Revenues 3,037,794 3,007,201 3,078,750 3,353,900 275,150 8.94%<br />

Alcoholic Beverages 41,991 46,632 121,099 117,682 (3,417) -2.82%<br />

Sales Tax 6,514,914 6,519,259 6,929,365 7,102,540 173,175 2.50%<br />

Other Revenue/Municipal Rebate 46,155 163,194 41,778 43,031 1,253 3.00%<br />

Subtotal State Intergovernmental 16,446,931 15,855,321 16,270,992 16,417,153 146,161 0.90%<br />

Other Intergovernmental Revenues:<br />

Miscellaneous 0 0 40,000 40,000 0 0.00%<br />

Community Bus Program Revenues 155,017 124,853 124,705 125,199 494 0.40%<br />

Local Option Gas Tax 2,149,084 2,102,882 2,210,000 2,160,000 (50,000) -2.26%<br />

Public Safety E911 260,680 269,672 233,972 350,000 116,028 49.59%<br />

Recycling Material Revenue 344,631 301,291 245,000 313,500 68,500 27.96%<br />

Resource Recovery Distribution 99,249 354,205 375,000 0 (375,000) -100.00%<br />

One Cent Gas Tax 138,922 135,275 133,218 135,882 2,664 2.00%<br />

Subtotal Other Intergovernmental 3,147,583 3,288,178 3,361,895 3,124,581 (237,314) -7.06%<br />

Subtotal Intergovernmental 19,594,514 19,143,499 19,632,887 19,541,734 (91,153) -0.46%<br />

Permits and Business Tax:<br />

Building Permits 2,302,691 2,348,776 2,210,000 2,610,000 400,000 18.10%<br />

Not Related State Surcharge 0 0 0 243,346 243,346 n/a<br />

Rebillable Overtime 52,942 1,183 66,435 53,000 (13,435) -20.22%<br />

Other Permits 9,029 12,476 6,840 7,500 660 9.65%<br />

Subtotal Permits 2,364,662 2,362,435 2,283,275 2,913,846 630,571 27.62%<br />

Business Tax 1,222,424 1,175,110 1,230,120 1,230,120 0 0.00%<br />

Subtotal Permits and Business Tax 3,587,086 3,537,545 3,513,395 4,143,966 630,571 17.95%<br />

Charges For Services:<br />

Parks and Recreation<br />

Parks<br />

Cypress Park 97,366 103,630 79,268 89,268 10,000 12.62%<br />

Mullins Park 259,482 270,389 265,766 265,765 (1) 0.00%<br />

North Community Park (Park 31/35) 37,144 38,374 47,013 40,013 (7,000) -14.89%<br />

Neighborhood Parks 79,520 82,807 77,489 84,487 6,998 9.03%<br />

118 Fiscal Year 2012 Annual Budget


General Fund Summary (continued)<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Recreation<br />

Activity Center 63,975 50,772 61,718 59,718 (2,000) -3.24%<br />

Recreation Services 20,746 17,555 19,817 19,817 0 0.00%<br />

Summer Recreation 715,741 626,858 732,863 652,863 (80,000) -10.92%<br />

Transportation 29,338 42,074 54,757 44,757 (10,000) -18.26%<br />

Gymnasium 358,410 407,044 409,964 411,964 2,000 0.49%<br />

Aquatics<br />

Cypress Pool 121,585 152,844 139,000 139,000 0 0.00%<br />

Mullins Pool 65,825 75,185 64,750 64,750 0 0.00%<br />

Aquatics Complex 1,401,297 1,444,917 1,235,750 1,400,000 164,250 13.29%<br />

Sportsplex 254,495 264,462 278,500 284,710 6,210 2.23%<br />

Tennis<br />

Tennis Center 373,856 367,631 384,840 384,840 0 0.00%<br />

Cypress Tennis 150,492 137,211 152,000 152,000 0 0.00%<br />

Subtotal Parks and Recreation 4,029,272 4,081,753 4,003,495 4,093,952 90,457 2.26%<br />

Charges for Service - Other Funds:<br />

Water & Sewer Fund 1,509,716 1,578,298 1,649,321 1,802,824 153,503 9.31%<br />

Fire Fund 418,000 755,693 1,371,950 1,432,545 60,595 4.42%<br />

Subtotal - Chg/Svc - Other Funds 1,927,716 2,333,991 3,021,271 3,235,369 214,098 7.09%<br />

Charges for Service - Other:<br />

General Government 265,934 97,907 412,212 676,469 264,257 64.11%<br />

<strong>City</strong> Hall in the Mall 576,287 644,305 577,840 626,954 49,114 8.50%<br />

Public Safety 996,630 947,231 885,855 1,060,743 174,888 19.74%<br />

EMS Transport Fees 1,986,058 1,967,232 1,800,000 1,900,000 100,000 5.56%<br />

EMS Interfacility Transportation 90,212 105,179 77,250 79,568 2,318 3.00%<br />

EMS Contract 1,751 1,751 0 1,751 1,751 n/a<br />

Subtotal - Chg/Svc - Other 3,916,872 3,763,605 3,753,157 4,345,485 592,328 15.78%<br />

Subtotal - Charges For Services 9,873,860 10,179,349 10,777,923 11,674,806 896,883 8.32%<br />

Fines and Forfeitures<br />

Court Fines 676,888 684,565 804,202 700,000 (104,202) -12.96%<br />

Other Police Fines 130,164 120,480 177,300 129,340 (47,960) -27.05%<br />

Red Light Cameras 0 0 0 50,000 50,000 n/a<br />

Code Enforcement Citations & Liens 464,193 710,137 450,000 675,000 225,000 50.00%<br />

Other Miscellaneous 40,222 105,130 79,468 308,885 229,417 288.69%<br />

Subtotal 1,311,467 1,620,312 1,510,970 1,863,225 352,255 23.31%<br />

Interest 1,043,305 480,561 1,100,000 650,000 (450,000) -40.91%<br />

Rents & Royalties 918,644 1,055,509 1,332,625 1,450,000 117,375 8.81%<br />

Deferred CRA Interest 0 369,595 0 122,436 122,436 n/a<br />

Charter School Lease 1,420,000 1,420,000 1,420,000 1,420,000 0 0.00%<br />

Other Income:<br />

Auction 34,305 7,906 17,230 17,575 345 2.00%<br />

Hurricane Adjustment 0 20,984 0 0 0 n/a<br />

Conference Center 0 0 0 150,000 150,000 n/a<br />

Other Miscellaneous 167,205 618,004 127,148 181,578 54,430 42.81%<br />

Subtotal 201,510 646,894 144,378 349,153 204,775 141.83%<br />

Total General Operating 89,434,936 89,098,049 89,944,175 92,311,352 4,424,217 4.92%<br />

Other<br />

Transfer from Fire Fund (Parkland Indirect cost) 301,933 310,523 0 0 0 n/a<br />

Transfer from CDBG Fund 0 0 195,321 111,959 (83,362) -42.68%<br />

Transfer from UASI 85,933 55,464 0 (55,464) -100.00%<br />

Transfer from Library Fund 0 1,000,000 500,000 (500,000) -50.00%<br />

Forfeiture-SRO's 0 0 1,250,000 1,500,000 250,000 20.00%<br />

Appropriated Fund Balance 0 1,645,459 2,550,000 3,550,000 1,000,000 39.22%<br />

Total Other 387,866 1,955,982 5,050,785 5,661,959 611,174 12.10%<br />

Grand Total - Revenues $89,822,802 $91,054,031 $94,994,960 $97,973,311 $2,978,351 3.14%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

119


General Fund Summary (continued)<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Expenditures:<br />

Departmental<br />

<strong>City</strong> Commission $296,604 $291,513 $291,651 $298,557 $6,906 2.37%<br />

<strong>City</strong> Manager 2,217,817 2,165,030 2,183,473 2,197,975 14,502 0.66%<br />

Human Resources 1,340,988 1,328,275 1,326,691 1,331,306 4,615 0.35%<br />

Financial Services 3,070,529 2,968,167 3,009,036 3,249,027 239,991 7.98%<br />

Information Services 2,471,736 2,590,506 2,605,489 2,670,743 65,254 2.50%<br />

<strong>City</strong> Attorney 992,917 941,866 937,612 845,120 (92,492) -9.86%<br />

Development Services/Engineering 472,074 467,366 452,521 462,169 9,648 2.13%<br />

Community Development 996,404 1,094,437 1,258,133 1,361,025 102,892 8.18%<br />

Police 39,334,479 43,535,519 45,346,087 46,823,819 1,477,732 3.26%<br />

Code Enforcement 1,442,221 1,595,348 1,648,690 1,783,438 134,748 8.17%<br />

Emergency Medical Services 7,994,634 8,142,187 8,470,148 8,732,233 262,085 3.09%<br />

Building 2,640,321 2,472,266 2,502,196 2,587,960 85,764 3.43%<br />

Public Works 4,107,380 3,874,439 4,151,259 4,139,665 (11,594) -0.28%<br />

Parks & Recreation 8,122,260 8,020,401 8,634,215 9,403,387 769,172 8.91%<br />

Aquatics 2,456,228 2,435,304 2,287,404 2,382,255 94,851 4.15%<br />

Sportsplex & Tennis 1,610,450 1,571,354 1,620,678 1,668,046 47,368 2.92%<br />

Total Departmental 79,567,039 83,493,977 86,725,283 89,936,725 3,211,442 3.70%<br />

Non-Departmental<br />

C.I.P. 296,532 0 0 50,000 50,000 n/a<br />

C.I.P. Conference Center Equipment 0 0 0 50,000 50,000 n/a<br />

Non-Departmental 687,206 645,535 786,718 818,143 31,425 3.99%<br />

Contingency 9,004 0 401,000 421,050 20,050 5.00%<br />

Recycling Reserve 0 150,000 0 (150,000) -100.00%<br />

Other Post-Employment Benefits (OPEB) 675,000 450,000 0 830,000 830,000 n/a<br />

Economic Conditions Contingency 0 4,494 530,000 400,000 (130,000) -24.53%<br />

CRA Special Assessment 201,832 221,636 206,255 160,000 (46,255) -22.43%<br />

Tuition Reimbursement 0 0 0 81,414 81,414 n/a<br />

Insurance Allocation (LTD-Health-LI-WC) 0 387,092 0 0 0 n/a<br />

Charter School (Lease Expense) 511,958 553,810 555,500 566,610 11,110 2.00%<br />

Center for the Arts 0 0 0 445,000 445,000 n/a<br />

Market Adjustments 18,000 124,895 69,219 75,000 5,781 8.35%<br />

Attrition/Restructuring Savings 0 0 0 (250,000) (250,000) n/a<br />

Add Internal Auditor 0 0 0 100,000 100,000 n/a<br />

Property/Casualty 1,164,714 954,718 972,457 887,823 (84,634) -8.70%<br />

Fire Fund Govt. Assessment 196,597 134,172 141,132 156,715 15,583 11.04%<br />

Subtotal - Non-Departmental 3,760,843 3,476,352 3,812,281 4,791,755 979,474 25.69%<br />

Interfund Transfers:<br />

Fire Fund Nonpr<strong>of</strong>it Subsidy Churches/Schoo 759,445 841,157 859,337 897,755 38,418 4.47%<br />

Center for the Performing Arts Fund 395,000 395,000 395,000 0 (395,000) -100.00%<br />

Capital Projects 30,000 0 0 0 0 n/a<br />

Subtotal - Interfund Transfers 1,184,445 1,236,157 1,254,337 897,755 (356,582) -28.43%<br />

Debt Service:<br />

Revenue Bond<br />

Rev Bonds - '04 (Refunding) 1,625,346 1,629,946 1,628,346 375,696 (1,252,650) -76.93%<br />

Rev Bonds - '08 1,583,913 1,577,338 1,574,713 1,565,863 (8,850) -0.56%<br />

Recovery Zone Bond 2011 (Sample & University) 0 0 0 405,517 405,517 n/a<br />

Subtotal - Revenue Bond 3,209,259 3,207,284 3,203,059 2,347,076 (855,983) -26.72%<br />

Total Debt Service 3,209,259 3,207,284 3,203,059 2,347,076 (855,983) -26.72%<br />

Total Non-Departmental 8,154,547 7,919,793 8,269,677 8,036,586 (233,091) -2.82%<br />

Grand Total - Expenditures $87,721,586 $91,413,770 $94,994,960 $97,973,311 $2,978,351 3.14%<br />

Revenues in Excess <strong>of</strong> Expenditures $2,101,217 ($359,739) $0 $0 $0 n/a<br />

Positions 636.66 629.66 627.91 631.91 4.00 0.64%<br />

120 Fiscal Year 2012 Annual Budget


Fire Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues:<br />

Non Ad Valorem Special Assessment Fees<br />

Non-Ad Valorem Special Assessment Fee $7,437,893 $7,472,520 $7,492,548 $8,067,436 $574,888 7.67%<br />

Government Assessment 196,597 134,172 141,132 156,715 15,583 11.04%<br />

Nonpr<strong>of</strong>it Subsidy (Churches & Schools) 759,445 841,157 859,337 897,755 38,418 4.47%<br />

Sub-Total Non Ad Valorem Special Assesment Fees 8,393,935 8,447,849 8,493,017 9,121,906 628,889 7.40%<br />

Partial Year Assessment 92,488 8,241 25,938 25,938 0 0.00%<br />

Intergovernmental<br />

Base Contract (Parkland) 3,830,796 4,002,500 4,915,476 5,123,352 207,876 4.23%<br />

Base Contract (Broward County) 12,124 12,124 12,614 12,866 252 2.00%<br />

Sub-Total Intergovernmental 3,842,920 4,014,624 4,928,090 5,136,218 208,128 4.22%<br />

Charges for Services:<br />

Fire Inspection Services 728,957 735,041 760,000 810,000 50,000 6.58%<br />

Fire Re-Inspection Fees 31,201 29,597 26,530 30,000 3,470 13.08%<br />

Haz Mat Recovery Cost 0 0 5,743 0 (5,743) -100.00%<br />

Training Tuition Fees 1,228,008 962,596 1,271,150 971,463 (299,687) -23.58%<br />

Training Miscellaneous Fees 150,959 126,516 159,025 157,225 (1,800) -1.13%<br />

State Education Incentive Fund 41,230 46,467 35,000 47,000 12,000 34.29%<br />

Special Overtime 0 38,020 0 0 0 n/a<br />

Off Duty Fire Rescue Service 42,528 24,814 39,415 40,203 788 2.00%<br />

Plan Review Fees 92,000 106,546 160,958 100,000 (60,958) -37.87%<br />

Sub-Total Charges for Services 2,314,883 2,069,597 2,457,821 2,155,891 (301,930) -12.28%<br />

Fines and Forfeitures:<br />

Fire Inspection Fines 2,360 37,083 69,754 50,000 (19,754) -28.32%<br />

False Alarm Recovery 6,800 3,100 9,201 3,000 (6,201) -67.39%<br />

Sub-Total Fines and Forfeitures 9,160 40,183 78,955 53,000 (25,955) -32.87%<br />

Other:<br />

Interest Income 123,542 73,746 84,000 65,000 (19,000) -22.62%<br />

Miscellaneous Revenue 10,176 5,233 16,979 12,000 (4,979) -29.32%<br />

Doubtful Accounts 5,101 (742) 0 0 0 n/a<br />

Unappropriated Fund Balance (Budget Amendment) 0 500,000 0 0 0 n/a<br />

Sub-Total Other 138,819 578,237 100,979 77,000 (23,979) -23.75%<br />

Grand Total - Revenues $14,792,205 $15,158,731 $16,084,800 $16,569,953 $485,153 3.02%<br />

Expenditures:<br />

Departmental<br />

Administration $366,067 $393,643 $423,903 $569,027 $145,124 34.24%<br />

Communication Service 108,033 103,131 115,980 121,398 5,418 4.67%<br />

Suppression 10,555,105 10,688,820 10,897,977 11,256,620 358,643 3.29%<br />

Training 1,101,942 1,083,618 1,150,845 1,133,259 (17,586) -1.53%<br />

Inspection 918,478 939,040 1,116,668 1,155,572 38,904 3.48%<br />

Total Departmental 13,049,625 13,208,252 13,705,373 14,235,876 530,503 3.87%<br />

Non-Departmental<br />

C.I.P. 58,110 43,725 295,164 252,079 (43,085) -14.60%<br />

Rate Consultant 0 0 30,000 0 (30,000) -100.00%<br />

Contingency 0 0 108,925 114,371 5,446 5.00%<br />

Assessment Collection Costs 19,604 19,607 21,840 22,932 1,092 5.00%<br />

Indirect Costs 719,933 755,693 1,371,950 1,432,545 60,595 4.42%<br />

Economic Conditions 0 13,477 103,541 108,718 5,177 5.00%<br />

Computer Replacement Program 21,814 4,826 46,216 16,344 (29,872) -64.64%<br />

Sub-Total - Non-Departmental 819,461 837,328 1,977,636 1,946,989 (30,647) -1.55%<br />

Interfund Transfers:<br />

Capital (Budget Amendment) 0 700,000 0 0 0 n/a<br />

Property Casualty Transfer 160,222 165,806 168,931 154,228 (14,703) -8.70%<br />

Sub-Total - Interfund Transfers 160,222 865,806 168,931 154,228 (14,703) -8.70%<br />

Bond Debt Service:<br />

Revenue Bond-'04 (Refunding) 132,860 132,860 132,860 132,860 0 0.00%<br />

Revenue Bond-'08 100,000 100,000 100,000 100,000 0 0.00%<br />

Sub-Total - Debt Service 232,860 232,860 232,860 232,860 0 0.00%<br />

Total Non-Departmental 1,212,543 1,935,994 2,379,427 2,334,077 (45,350) -1.91%<br />

Grand Total - Expenditures $14,262,168 $15,144,246 $16,084,800 $16,569,953 $485,153 3.02%<br />

Revenues in Excess <strong>of</strong> Expenditures $530,037 $14,485 $0 $0 $0 n/a<br />

Positions 103.84 103.84 103.84 103.84 0.0 0.00%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

121


Water and Sewer Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Operating Revenues<br />

Water $7,565,363 $7,705,877 $7,753,382 $8,188,500 $435,118 5.61%<br />

Wastewater 8,655,046 8,987,838 9,839,028 10,300,000 460,972 4.69%<br />

Private Fire Line Fee 20,731 22,026 20,000 22,200 2,200 11.00%<br />

Meter Sales 12,135 10,615 20,000 12,000 (8,000) -40.00%<br />

Doubtful Accounts/Write-Offs (139,325) (19,513) 0 0 0 n/a<br />

Backflow Recertification Adm. Fee 0 0 16,223 0 (16,223) -100.00%<br />

Miscellaneous Income 9,000 9,000 n/a<br />

Charges for Service 95,693 89,727 81,030 193,512 112,482 138.82%<br />

Total Operating Revenue 16,209,644 16,796,570 17,729,663 18,725,212 995,549 5.62%<br />

Non-Operating Revenues<br />

Interest Income - Operating 46,952 87,417 134,000 80,400 (53,600) -40.00%<br />

Appropriated Fund Balance 0 0 0 2,208,000 2,208,000 n/a<br />

Total Non-Operating Revenue 46,952 87,417 134,000 2,288,400 2,154,400 1607.76%<br />

Grand - Total Revenues $16,256,596 $16,883,987 $17,863,663 $21,013,612 $3,149,949 17.63%<br />

Expenses<br />

Departmental<br />

Administration 464,737 $453,472 549,908 $578,626 $28,718 5.22%<br />

Water Distribution 758,515 794,802 879,915 883,699 3,784 0.43%<br />

Wastewater Collection 1,080,430 1,008,096 1,101,134 1,131,592 30,458 2.77%<br />

Water Treatment 2,458,091 2,248,678 2,623,676 2,689,407 65,731 2.51%<br />

Wastewater Treatment 4,983,328 5,893,627 6,349,121 6,213,417 (135,704) -2.14%<br />

Total Departmental 9,745,101 10,398,675 11,503,754 11,496,741 (7,013) -0.06%<br />

Non-Operating<br />

Capital 224,743 318,571 352,000 3,017,000 2,665,000 757.10%<br />

Non-Departmental 1,722,178 1,799,148 1,911,392 2,148,237 236,845 12.39%<br />

Business Development 200,000 200,000 215,000 271,000 56,000 26.05%<br />

Property/Casualty 660,891 488,213 497,125 453,859 (43,266) -8.70%<br />

Computer Replacement 2,769 3,798 6,700 6,300 (400) -5.97%<br />

W/S Debt Service 2010 Series 2,902,151 2,680,440 2,764,050 2,775,867 11,817 0.43%<br />

SRF Loan—W&S Wells 0 0 0 143,255 143,255 n/a<br />

SRF Loan—Lift Stations Rehab 0 14,297 34,925 34,853 (72) -0.21%<br />

Transfer To Renewal and Replacement 260,000 560,000 578,717 666,500 87,783 15.17%<br />

Total Non-Operating 5,972,732 6,064,467 6,359,909 9,516,871 3,156,962 49.64%<br />

Grand Total - Expenses $15,717,833 $16,463,142 $17,863,663 $21,013,612 $3,149,949 17.63%<br />

Revenues in Excess <strong>of</strong> Expenses $538,763 $420,845 $0 $0 $0 n/a<br />

Positions 35.50 35.50 35.50 35.50 0.00 0.00%<br />

122<br />

Fiscal Year 2012 Annual Budget


Health Fund Summary<br />

2011 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Transfer - General Fund $6,982,483 $7,402,434 $7,807,034 $9,109,254 $1,302,220 16.68%<br />

Water and Sewer Fund 385,999 395,764 439,283 510,225 70,942 16.15%<br />

Fire Fund 1,129,074 1,226,508 1,284,937 1,492,446 207,509 16.15%<br />

General Insurance Fund 15,830 17,864 18,561 21,696 3,135 16.89%<br />

Equipment Services 168,855 178,640 185,613 216,961 31,348 16.89%<br />

Interest Income 121,201 48,717 75,000 60,000 (15,000) -20.00%<br />

Recoveries - Retirees 454,975 500,890 500,000 545,000 45,000 9.00%<br />

COBRA 16,231 28,296 20,000 20,000 0 0.00%<br />

Employees 463,132 485,907 475,000 485,000 10,000 2.11%<br />

Other 42,823 24,793 0 0 0 n/a<br />

Appropriated Retained Earnings 0 556,242 132,011 0 (132,011) -100.00%<br />

Total Revenues $9,780,603 $10,866,055 $10,937,439 $12,460,582 $1,523,143 13.93%<br />

Expenses<br />

Health Plan $9,024,543 $10,808,885 $10,677,687 $12,190,022 $1,512,335 14.16%<br />

Long Term Disability 217,187 212,848 149,076 144,500 (4,576) -3.07%<br />

Life Insurance 163,307 161,085 110,676 126,060 15,384 13.90%<br />

Total Expenses $9,405,037 $11,182,818 $10,937,439 $12,460,582 $1,523,143 13.93%<br />

Revenues in Excess <strong>of</strong> Expenses $375,566 ($316,763) $0 $0 $0 n/a<br />

Positions 1.50 1.50 1.25 1.25 0.00 0.0%<br />

General Insurance Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Transfer - General Fund $1,944,062 $1,726,250 $1,824,940 $1,746,256 ($78,684) -4.31%<br />

Water and Sewer Fund 703,865 530,866 544,956 501,790 (43,166) -7.92%<br />

Fire Fund 285,925 274,706 308,836 294,430 (14,406) -4.66%<br />

Health Fund 1,807 1,950 1,631 1,698 67 4.11%<br />

Equipment Services 19,273 20,804 20,210 20,381 171 0.85%<br />

Parkland Contract Services 16,946 15,860 0 0 0 n/a<br />

Interest Income 108,799 55,902 70,000 50,000 (20,000) -28.57%<br />

Recoveries - Motor Vehicle 86,619 36,969 50,000 50,000 0 0.00%<br />

Property Damage 176,518 29,369 25,000 25,000 0 0.00%<br />

Workers' Comp 11,681 486,346 10,000 10,000 0 0.00%<br />

Total Revenues $3,355,495 $3,179,022 $2,855,573 $2,699,555 ($156,018) -5.46%<br />

Expenses<br />

Workers' Compensation $1,472,299 $1,945,497 $1,099,000 $1,099,000 $0 0.00%<br />

Property/Motor Vehicle Liability 1,784,938 1,323,995 1,592,073 1,438,055 (154,018) -9.67%<br />

Casualty/General Claims 165,243 (686,284) 164,500 162,500 (2,000) -1.22%<br />

Total Expenses $3,422,480 $2,583,208 $2,855,573 $2,699,555 ($156,018) -5.46%<br />

Revenues in Excess <strong>of</strong> Expenses ($66,985) $595,814 $0 $0 $0 n/a<br />

Positions 1.50 1.50 1.50 1.50 0.00 0.00%<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

123


<strong>Coral</strong> <strong>Springs</strong> Charter School Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Intergovernmental $11,419,530 $11,529,837 $11,077,663 $9,926,834 ($1,150,829) -10.39%<br />

Other Revenue/ Miscellaneous 245,141 116,924 432,651 714,938 282,287 65.25%<br />

Appropriation <strong>of</strong> Fund Balance 0 350,000 508,339 1,261,488 753,149 148.16%<br />

Total Revenues $11,664,671 $11,996,761 $12,018,653 $11,903,260 ($115,393) -0.96%<br />

Expenditures<br />

Operating Expenses (CS USA) $10,132,738 $9,872,811 $10,090,314 $9,586,495 ($503,819) -4.99%<br />

Transfer to General Fund-Lease 1,420,000 1,420,000 1,420,000 1,420,000 0 0.00%<br />

Capital 0 686,251 508,339 896,765 388,426 76.41%<br />

Total Expenditures $11,552,738 $11,979,062 $12,018,653 $11,903,260 ($115,393) -0.96%<br />

Revenues in Excess <strong>of</strong> Expenditures $111,933 $17,699 $0 $0 $0 n/a<br />

Public Art Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Public Art Fees $50,862 $69,871 $100,500 $76,500 ($24,000) -23.88%<br />

Total Revenues $50,862 $69,871 $100,500 $76,500 ($24,000) -23.88%<br />

Expenditures<br />

Capital $55,836 $14,867 $100,500 $76,500 ($24,000) -23.88%<br />

Total Expenditures $55,836 $14,867 $100,500 $76,500 ($24,000) -23.88%<br />

Revenues in Excess <strong>of</strong> Expenditures ($4,974) $55,004 $0 $0 $0 n/a<br />

124<br />

Fiscal Year 2012 Annual Budget


Debt Service Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change from Change from<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Ad Valorem Taxes $1,671,274 $1,429,219 $1,264,834 $2,049,905 $785,071 62.07%<br />

Transfer from General Fund 3,746,902 3,207,284 3,203,058 2,347,076 (855,982) -26.72%<br />

Transfer from Fire Fund 232,860 232,860 232,860 232,860 0 0.00%<br />

Use <strong>of</strong> Excess Reserves 0 0 774,620 0 (774,620) -100.00%<br />

Appropriated Fund Balance 0 0 0 1,250,000 1,250,000 n/a<br />

SRF Loan Proceeds - Artificial Turf* 518,217 0 0 0 0 n/a<br />

Other (12,394) 0 0 0 0 n/a<br />

Interest Income** 337,999 83,105 2,001 6,049 4,048 202.30%<br />

Total Revenues $6,494,858 $4,952,468 $5,477,373 $5,885,890 408,517 7.46%<br />

*State Revolving Fund Loan for Articifial Turf paid in full on September 25, 2009 after FY 2010 Budget adopted.<br />

**Interest income fluctuates yearly based on how much cash is reserved, including the 10% debt commitment.<br />

Expenditures<br />

General Obligation Bond-2003A(Refunding) $350,355 $353,340 355,150 355,400 $250 0.07%<br />

General Obligation Bond-2005A (Refunding) 602,488 606,563 604,425 610,413 5,988 0.99%<br />

General Obligation Bond-2005B (Refunding) 524,054 522,191 524,441 532,704 8,263 1.58%<br />

General Obligation Bond-2006 - Public Safety 498,438 551,438 551,438 551,438 (1) 0.00%<br />

General Obligation Bond-Other 1,250 1,250 4,000 4,000 0 0.00%<br />

Total General Obligation Bond 1,976,585 2,034,782 2,039,454 2,053,954 14,500 0.71%<br />

Franchise Revenue Bond-2004 (Refunding) 1,758,956 1,763,556 1,761,206 1,758,556 (2,650) -0.15%<br />

Capital Revenue Bond-2008* 1,684,563 1,677,988 1,674,713 1,665,863 (8,851) -0.53%<br />

Build America Bond 2011 0 0 0 405,517 405,517 n/a<br />

Total Revenue Bonds 3,443,519 3,441,544 3,435,919 3,829,936 394,017 11.47%<br />

State Revolving Fund Loan (SRF-Artificial Turf)** 537,643 0 0 0 0 n/a<br />

Total SRF Loan 537,643 0 0 0 0 n/a<br />

Other<br />

Interfund Transfer 518,217 0 0 0 0 n/a<br />

Issuance Costs 0 0 2,000 2,000 0 0.00%<br />

Total Other 518,217 0 2,000 2,000 0 0.00%<br />

Total Expenditures $6,475,964 $5,476,326 $5,477,373 $5,885,890 408,517 7.46%<br />

Revenues in Excess <strong>of</strong> Expenditures $18,894 ($523,858) $0 $0 0 n/a<br />

*Capital Revenue Bond was issued in August 2008 to refinance FIFC Loans 2001A & 2002B.<br />

**State Revolving Fund Loan for Articifial Turf paid <strong>of</strong>f on September 25, 2009 after the FY 2010 Budget was adopted.<br />

***Build America Bond was issued in December 2010<br />

<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

125


Pension Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Transfers:<br />

General Fund $9,483,601 $14,068,464 $14,259,805 $14,646,446 $386,641 2.71%<br />

Fire Fund 1,370,035 1,585,848 1,627,230 1,564,582 (62,648) -3.85%<br />

Water and Sewer Fund 130,140 126,485 131,912 139,660 7,748 5.87%<br />

Equipment Services 55,283 52,336 54,421 57,677 3,256 5.98%<br />

Health Fund 15,922 15,406 11,202 9,540 (1,662) -14.84%<br />

General Insurance Fund 5,419 6,340 6,917 7,183 266 3.85%<br />

Total Revenues $11,060,400 $15,854,879 $16,091,487 $16,425,088 $333,601 2.07%<br />

Expenses<br />

Police Pension Sworn $6,641,793 $10,987,830 $11,203,510 $11,500,096 $296,586 2.65%<br />

EMS/Fire Pension Certified 2,044,172 2,386,721 2,550,000 2,450,000 (100,000) -3.92%<br />

ICMA(401)a - General Employees 1,363,919 1,349,164 1,365,090 1,441,786 76,696 5.62%<br />

ICMA(401)a - Management 492,818 482,935 454,658 479,977 25,319 5.57%<br />

General Employee Pension 500,000 630,000 500,000 535,000 35,000 7.00%<br />

<strong>City</strong> Commission Pension 17,698 18,229 18,229 18,229 0 0.00%<br />

Total Expenses $11,060,400 $15,854,879 $16,091,487 $16,425,088 $333,601 2.07%<br />

Revenues in Excess <strong>of</strong> Expenses $0 $0 $0 $0 $0 n/a<br />

Equipment Services Fund Summary<br />

FY 2011 FY 2012 $ %<br />

FY 2009 FY 2010 Adopted Proposed Change From Change From<br />

Actual Actual Budget Budget FY11 Budget FY11 Budget<br />

Revenues<br />

Fuel/Maintenance Transfer<br />

General Fund $2,145,128 $2,573,172 $2,347,460 $2,464,836 $117,376 5.00%<br />

Water and Sewer Fund 173,859 208,348 194,488 204,211 9,723 5.00%<br />

Fire Fund 234,637 283,189 312,715 328,349 15,634 5.00%<br />

Charges for Fleet Services to other Cities/entities<br />

Parkland 27,064 25,608 42,000 117,000 75,000 178.57%<br />

Margate 2,024 3,153 4,000 4,000 0 0.00%<br />

Coconut Creek n/a n/a 0 2,500 2,500 n/a<br />

Florida Atlantic University 0 370 4,000 2,000 (2,000) -50.00%<br />

Vehicle Charge Back Transfer<br />

General Fund 1,864,211 1,666,565 1,666,565 1,716,561 49,996 3.00%<br />

Water and Sewer Fund 257,299 221,396 221,396 228,037 6,641 3.00%<br />

Fire Fund 400,617 361,818 361,818 372,672 10,854 3.00%<br />

Interest 371,642 215,798 200,000 150,000 (50,000) -25.00%<br />

Other 101,832 151,653 55,000 75,007 20,007 36.38%<br />

Approp. Fund Balance/Financial Strategy 0 0 2,000,000 3,213,989 1,213,989 60.70%<br />

Approp. Fund Balance/Equipment Purchases 2,134,015 1,505,214 2,428,900 2,210,651 (218,249) -8.99%<br />

Total Revenues $7,712,328 $7,216,284 $9,838,342 $11,089,813 $1,251,471 12.72%<br />

Expenses<br />

Personal $724,701 $681,809 $776,440 $802,686 $26,246 3.38%<br />

Benefits 298,595 304,108 319,113 356,072 36,959 11.58%<br />

Other Expenses 1,502,699 1,611,082 2,064,110 2,189,145 125,035 6.06%<br />

Capital 0 11,745 0 0 0 n/a<br />

Charge Back Expense 2,522,127 2,249,779 2,249,779 2,317,270 67,491 3.00%<br />

Interfund Transfer Capital Fund 0 0 2,000,000 3,213,989 1,213,989 60.70%<br />

FIFC Loan-01 0 0 0 0 0 n/a<br />

Equipment Purchases 2,134,015 1,505,214 2,428,900 2,210,651 (218,249) -8.99%<br />

Total Expenses $7,182,137 $6,363,737 $9,838,342 $11,089,813 $1,251,471 12.72%<br />

Revenues in Excess <strong>of</strong> Expenses $530,191 $852,547 $0 $0 $0 n/a<br />

Positions 16.00 15.00 15.00 15.00 0 0.0%<br />

126<br />

Fiscal Year 2012 Annual Budget


<strong>City</strong> <strong>of</strong> <strong>Coral</strong> <strong>Springs</strong>, Florida<br />

9551 West Sample Road<br />

<strong>Coral</strong> <strong>Springs</strong>, Florida 33065<br />

<strong>Coral</strong><strong>Springs</strong>.org • 954-344-1000

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