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Code<br />
Short Name<br />
Direction of<br />
Travel<br />
Current<br />
Target<br />
Current Value<br />
Short<br />
Term<br />
Trend<br />
Arrow<br />
Long<br />
Term<br />
Trend<br />
Arrow<br />
Traffic Light<br />
Collection<br />
Frequency<br />
Business Manager Summary<br />
Comment<br />
What this means & How are we<br />
doing?<br />
Performance for Q2 is an improvement on<br />
Q1 when we achieved 83.74<br />
SDV_009a<br />
% or repairs to councilowned<br />
properties<br />
completed within<br />
agreed timescales<br />
(URGENT REPAIRS)<br />
Aim to<br />
Maximise<br />
85.00% 84.40% Monthly<br />
Moving forward?<br />
%. Efforts will now be focussed on<br />
utilising the whole resource within Assets<br />
to achieve performance targets across<br />
the range of indicators and may require<br />
resources on ‘non-urgent repairs’ to be<br />
re-directed to ‘Urgent’ repairs and ‘reletting<br />
of properties.<br />
What this means & How are we<br />
doing?<br />
This represents an increase in<br />
performance on Q1 when we achieved<br />
90.52%.<br />
SDV_009b<br />
% or repairs to councilowned<br />
properties<br />
completed within<br />
agreed timescales<br />
(NON-URGENT<br />
REPAIRS)<br />
Aim to<br />
Maximise<br />
80.00% 90.83% Monthly<br />
Moving forward<br />
Performance in this area is very high and<br />
following a BPI on ‘Void Properties’<br />
resources will be re-directed to ensure an<br />
increase in performance on ‘re-let’ times<br />
and also our response to ‘Urgent Repairs’.<br />
19
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