Agenda - pdf - Selby District Council
Agenda - pdf - Selby District Council Agenda - pdf - Selby District Council
Selby District Council REPORT Reference: E/1133 Public – Item 4 To: The Executive Date: 3 November 2011 Status: Key Decision Report Published: 26 October 2011 Author: Chris Smith Executive Member: Councillor Mark Crane Lead Officer: Karen Iveson, Executive Director (s151) Title: 2nd Interim Corporate Plan Progress Report April 2011 – September 2011 Summary: This report provides details of Access Selby key performance indicators following the 2nd quarter of reporting for the financial year 2011/12, and recommends appropriate action where required. Recommendation: It is recommended that accountable officers take the necessary action to ensure the performance indicators achieve the set targets set at the beginning of the financial year. Reasons for recommendation The ongoing management of performance and improvement data assists Access Selby in achieving its priorities for 2011/12. 1. Introduction 1.1 Performance indicator exceptions for the relevant period together with appropriate commentary from officers are shown at Appendix A. 1.2 A total of thirty key performance indicators have been created and divided into four themes: customer and community, learning and growth, process and finance. These four themes for the basis of the 10
‘balanced scorecard’ approach, and are designed to support the longterm sustainability of the organisation. 1.3 A total of ten indicators will be monitored monthly with six indicators measured quarterly and fourteen indicators measured annually. 1.4 Performance is measured on the traffic light sequence through the COVALENT performance management system. The ‘data only’ indicators highlighted in Appendix A relate to indicators where either we are calculating a baseline figure throughout the 1 st year and have no target set or the target is based around a milestone. 1.5 Based on the 16 performance indicators that hold reported data following the 2 nd quarter of reporting we are above target on 13 indicators with 3 indicators reported below target. Access Selby 2nd Quarter Performance Indicator update April 2010 - September 2011 14 12 10 OK (Green) Warning (Amber) Alert (Red) Annual Number of PI's 8 6 13 14 4 2 2 1 0 OK (Green) Warning (Amber) Alert (Red) Annual Target Status 1.6 The reported indicator for average time taken to re-let local authority housing is currently below target. Current performance at the end of Quarter 2 is still of concern. A BPI project has been undertaken accompanied by the implementation of an action plan to tackle this issue. Quick wins have been identified and are being implemented with immediate effect. A refined process has been agreed and this is to be rolled-out to relevant officers in mid-October 2011. 11
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- Page 13 and 14: 3.3 The importance of data quality
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- Page 27 and 28: Selby District Council REPORT Refer
- Page 29 and 30: 2.3 Upon approval by Full Council,
- Page 31 and 32: Persons whom the Council consulted,
- Page 33 and 34: Appendix 1: List of Consultees •
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- Page 37 and 38: • Carter Jonas • Mrs C Naylor
- Page 39 and 40: • Brian Lockwood • J A Chilvers
- Page 41 and 42: • Gyspy Council • Freight Trans
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- Page 45 and 46: Cunane Town Planning obo Samuel Smi
- Page 47 and 48: Jennifer Hubbard Jennifer Hubbard J
- Page 49 and 50: Mr Chris Vertigans Mr Chris Vertiga
- Page 51 and 52: Mr Chris Vertigans Mr Chris Vertiga
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- Page 55 and 56: Cunane Town Planning obo Samuel Smi
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<strong>Selby</strong> <strong>District</strong> <strong>Council</strong><br />
REPORT<br />
Reference: E/1133<br />
Public – Item 4<br />
To:<br />
The Executive<br />
Date: 3 November 2011<br />
Status:<br />
Key Decision<br />
Report Published: 26 October 2011<br />
Author:<br />
Chris Smith<br />
Executive Member: <strong>Council</strong>lor Mark Crane<br />
Lead Officer:<br />
Karen Iveson, Executive Director (s151)<br />
Title:<br />
2nd Interim Corporate Plan Progress Report<br />
April 2011 – September 2011<br />
Summary:<br />
This report provides details of Access <strong>Selby</strong> key performance indicators<br />
following the 2nd quarter of reporting for the financial year 2011/12, and<br />
recommends appropriate action where required.<br />
Recommendation:<br />
It is recommended that accountable officers take the necessary action to<br />
ensure the performance indicators achieve the set targets set at the beginning<br />
of the financial year.<br />
Reasons for recommendation<br />
The ongoing management of performance and improvement data assists<br />
Access <strong>Selby</strong> in achieving its priorities for 2011/12.<br />
1. Introduction<br />
1.1 Performance indicator exceptions for the relevant period together with<br />
appropriate commentary from officers are shown at Appendix A.<br />
1.2 A total of thirty key performance indicators have been created and<br />
divided into four themes: customer and community, learning and<br />
growth, process and finance. These four themes for the basis of the<br />
10
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