Moving Europe

Moving Europe Moving Europe

01.11.2012 Views

FORUM: DACHSER FACE-TO-FACE Bernhard Simon meets ... Hannes Feneberg Success starts at home. Hannes Feneberg, CEO of Feneberg Lebensmittel GmbH, spoke to the head of Dachser’s management board, Bernhard Simon. hh Mr Feneberg, what do origins and regional identity mean to you and your grocery company? Hannes Feneberg: Origins and regional identity fundamentally characterize the identity of our family-run business. Our family roots go back a long way. Right back to the 12th century. Consequently, we have close emotional ties with our home region in the Allgäu. hh Mr Simon, when people nowadays refer to Dachser as the Kempton-based logistics provider, is that too local a designation for an internationally operating logistics company? Bernhard Simon: We no longer refer to ourselves as a Kempten-based company, but rather as a global logistics provider that has its origins and strong local ties in the Allgäu region. When people in Asia and America ask where our company roots lie, it’s interesting to relate our company history, which can be traced back to Kempten. “Made in Germany” is associated with engineering skill, expertise and quality. Both are the result of many years of experience and a sense of identity with the origins of our company, which lie in the Allgäu region. This strengthens our ties with our home roots. hh Mr Feneberg, in the food industry you are bravely swimming against the tide: you don’t subscribe to the discount principle, you offer top-quality produce, where possible sourced locally. How do you see your role competing against large-scale, in some cases multinational, providers? 08 DACHSER magazine A strong sense of identity with regional roots appeals to the taste of the markets H. Feneberg: Ten years ago you would often hear that companies of our size didn’t stand a chance against the major international groups. Actually the opposite is true. Medium-sized companies like ours can in fact provide services that the industry giants can’t. In the Allgäu we have a saying that goes: the bigger the elephants grow, the easier it is to run between their feet. Where people hh identify with the region, they also develop awareness for the regional market Hannes Feneberg hh Is Dachser such an “elephant”? B. Simon: Obviously Dachser is a big company. And there’s nothing wrong with that, because logistics networks need to be a certain size to function efficiently. Incidentally, personally I’m rather fond of elephants. They are also associated with highly developed social competence, which is indispensable for organizing networks, a high degree of mobility for covering large distances, as well as sensitivity and creativity, giving them the ability to understand changing and difficult conditions and turn them into opportunities. The thing large-scale companies have to be careful to avoid is becoming as ungainly as a dinosaur. We don’t believe in building up anonymous global corporate structures. The Dachser approach is that of a flexible associated group of branch offices, country and partner organizations that are managed as autonomous entities on the basis of a common set of guidelines. The resulting agility and direct proximity to its customers in the regions are what set Dachser apart from its competitors. hh Do companies have a special responsibility towards regional economic structures as a result of this approach? H. Feneberg: The way I see it is this: our customers place high expectations on the

PERSONAL FILE Hannes Feneberg (pictured left) together with his brother, Christof, and cousin, Thomas, runs Feneberg Lebensmittel GmbH, with headquarters in Kempten. With a staff of over 3,800 and more than 100 outlets, the family enterprise’s forte lies in sustainable and regionally sourced organic produce. Feneberg’s markets – retail as well as meat processing and bread, cakes and pastries production – lie in the Allgäu region, Upper Swabia and Upper Bavaria. Organic produce with the “Von hier” brand name must be sourced within a radius of 100 kilometres around Kempten (as the crow flies). Bernhard Simon met Hannes Feneberg at Feneberg’s recently opened new headquarters in Kempten. Privately, the head of Dacher’s management board – like his interview partner – is actively involved on the board of the “Kreuzthaler Bürgerstiftung Kulturlandschaft Adelegg” foundation. His involvement is motivated by solidarity with the citizens’ action group and personal ties with the natural and cultural Allgäu region. first-class quality of our organic products in the “Von hier” range. The advantage for us here is that we are able to integrate the smallscale farming structures that still exist in the Allgäu region. This way – together with our customers – we are helping to assure their continued survival. Thanks to this economic diversity, we are able to keep a little piece of home and regionality alive. B. Simon: This, in my view, goes hand in hand with societal needs. The more uncertainty we face, be it as a result of the global debt crisis or the consequences of climate change, the more people look for regional orientation and identity. This is clearly reflected in the public response to major projects such as the controversial Stuttgart 21 railway initiative in Germany. We’re not talking here about a “return to pre-industrialization”. No one wants to sacrifice quality of life, modern conveniences and low prices. This is where companies need to build a bridge, by being at home on the world’s markets and combining globally sourced products with those produced locally. hh You are both actively involved on the board of the “Kreuzthaler Bürgerstiftung Kulturlandschaft Adelegg” foundation to preserve the cultural landscape of the Allgäu region. Why? H. Feneberg: Because the citizens’ action group is an ideal example of how a meaningful project and personal commitment can help to conserve a historically evolved piece of home and lead it into the future in a way that makes economic sense. The citizens have recognized that it will only be possible to contain the excessive expansion of forests in their region if rural smallholdings are economically empowered and able to survive over the long term with less dependence on subsidies. To this end the farming community and conservationists, green tourism and new industry have joined forces in the “Netzwerk Kreuzthal” project. B. Simon: What impresses me is the diversity of the initiative. It offers possible answers to the urgent question of how present-day communities can organize themselves: by moving away from large-scale structures and towards structures supported by the citizenry, which result in self-sustaining processes. We are seeing similar effects in our joint development aid project with terre des hommes in India. The aim of the project in Uttar FORUM: DACHSER FACE-TO-FACE Pradesh is to promote the self-initiative of the local population and create living conditions and local structures that will open up brighter prospects for future generations. H. Feneberg: Where people identify with a region, they also develop awareness for the regional market. We have experienced this with the “Von hier” brand. But it also takes an entrepreneur who has the capacity to authentically and credibly live and practise precisely this regionality. Our way of hhthinking and our qualities are those of a company strongly rooted in the region Bernhard Simon B. Simon: This form of identity has to be born from the set of values a company ascribes to. For example, Dachser aims to be at home and not merely a guest wherever in the world it is represented. We feel a commitment to our roots, invest over the long term und thus create prospects for the future. This identity is based on long-term orientation, combined with stable, customer-oriented management. H. Feneberg: This is where family businesses with regional roots come into their own. Unlike major corporate groups, they think in terms of generational perspectives rather than quarterly figures. hh Feneberg and Dachser both launched their success story with the transport of cheese from the Allgäu region. What do you associate with this culinary taste of home? H. Feneberg: Quite a lot actually. You can’t go far in the Allgäu region without coming across the local cheese. However, it’s becoming increasingly difficult to find a really good one. B. Simon: We still like to take a really good Allgäu mountain cheese along with us to important events, knowing what it means to work the alpine pastures and dedicate the necessary care to letting the cheese ripen. These are standards of quality we can relate to. DACHSER magazine 09

FORUM: DACHSER FACE-TO-FACE<br />

Bernhard Simon meets ...<br />

Hannes Feneberg<br />

Success starts at home. Hannes Feneberg, CEO<br />

of Feneberg Lebensmittel GmbH, spoke to the head<br />

of Dachser’s management board, Bernhard Simon.<br />

hh Mr Feneberg, what do origins and regional<br />

identity mean to you and your grocery<br />

company?<br />

Hannes Feneberg: Origins and regional<br />

identity fundamentally characterize the identity<br />

of our family-run business. Our family<br />

roots go back a long way. Right back to the<br />

12th century. Consequently, we have close<br />

emotional ties with our home region in the<br />

Allgäu.<br />

hh Mr Simon, when people nowadays<br />

refer to Dachser as the Kempton-based<br />

logistics provider, is that too local a designation<br />

for an internationally operating<br />

logistics company?<br />

Bernhard Simon: We no longer refer to<br />

ourselves as a Kempten-based company, but<br />

rather as a global logistics provider that has<br />

its origins and strong local ties in the Allgäu<br />

region. When people in Asia and America<br />

ask where our company roots lie, it’s interesting<br />

to relate our company history, which can<br />

be traced back to Kempten. “Made in Germany”<br />

is associated with engineering skill,<br />

expertise and quality. Both are the result of<br />

many years of experience and a sense of identity<br />

with the origins of our company, which<br />

lie in the Allgäu region. This strengthens our<br />

ties with our home roots.<br />

hh Mr Feneberg, in the food industry<br />

you are bravely swimming against the<br />

tide: you don’t subscribe to the discount<br />

principle, you offer top-quality produce,<br />

where possible sourced locally. How do<br />

you see your role competing against<br />

large-scale, in some cases multinational,<br />

providers?<br />

08 DACHSER magazine<br />

A strong sense of<br />

identity with regional roots<br />

appeals to the taste of<br />

the markets<br />

H. Feneberg: Ten years ago you would often<br />

hear that companies of our size didn’t<br />

stand a chance against the major international<br />

groups. Actually the opposite is true.<br />

Medium-sized companies like ours can in<br />

fact provide services that the industry giants<br />

can’t. In the Allgäu we have a saying that<br />

goes: the bigger the elephants grow, the easier<br />

it is to run between their feet.<br />

Where people<br />

hh identify with<br />

the region, they also develop<br />

awareness for the regional<br />

market Hannes Feneberg<br />

hh Is Dachser such an “elephant”?<br />

B. Simon: Obviously Dachser is a big company.<br />

And there’s nothing wrong with that,<br />

because logistics networks need to be a certain<br />

size to function efficiently. Incidentally,<br />

personally I’m rather fond of elephants. They<br />

are also associated with highly developed social<br />

competence, which is indispensable for<br />

organizing networks, a high degree of mobility<br />

for covering large distances, as well as sensitivity<br />

and creativity, giving them the ability<br />

to understand changing and difficult conditions<br />

and turn them into opportunities. The<br />

thing large-scale companies have to be careful<br />

to avoid is becoming as ungainly as a dinosaur.<br />

We don’t believe in building up<br />

anonymous global corporate structures. The<br />

Dachser approach is that of a flexible associated<br />

group of branch offices, country and<br />

partner organizations that are managed as<br />

autonomous entities on the basis of a common<br />

set of guidelines. The resulting agility<br />

and direct proximity to its customers in the<br />

regions are what set Dachser apart from its<br />

competitors.<br />

hh Do companies have a special responsibility<br />

towards regional economic<br />

structures as a result of this approach?<br />

H. Feneberg: The way I see it is this: our<br />

customers place high expectations on the

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