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SCMTD February 2004 Board of Directors Agendas - Santa Cruz ...

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<strong>Board</strong> <strong>of</strong> <strong>Directors</strong><br />

Page 3<br />

2. In-house direct operation by the transit agency <strong>of</strong> all paratransit components.<br />

3. Blended (brokerage) option in which the transit agency performs the call center /<br />

reservations / scheduling and customer service components and contracts with private<br />

provider(s) for the service delivery and vehicle maintenance functions.<br />

An analysis <strong>of</strong> the costs for each option was undertaken using a projected 108,000 rides<br />

performed for FY 04/05.<br />

In developing the costs associated with the in-house operation, staff met with the United<br />

Transportation Union (UTU) Local 23 which represents the van operators, schedulers and call<br />

intake employees <strong>of</strong> Community Bridges. Staff also reviewed the existing contract between<br />

Community Bridges and UTU Local 23. UTU leadership expressed a desire to transition the<br />

currently contracted paratransit operation from Community Bridges to direct METRO operation<br />

with the assumption <strong>of</strong> existing UTU-represented employees <strong>of</strong> Community Bridges. UTU<br />

expressed a willingness to discuss their current labor agreement with Community Bridges and<br />

how that would transition to METRO. Staff identified several cost and operational issues that<br />

would need to be addressed that are contained in the contract between Community Bridges and<br />

UTU Local 23. They include: specific health care language, number <strong>of</strong> paid holidays, committee<br />

structures, accelerated vacation accrual rates and base representative pay. In addition, METRO<br />

employees are covered by the California Public Employees Retirement System (CALPERS),<br />

available only to public agencies, which has a significant cost impact. Staff also met the Service<br />

Employees International Union (SEIU) to assess the impact on the current Memorandum <strong>of</strong><br />

Understanding (MOU) between METRO and SEIU. The SEIU leadership also expressed an<br />

interest in transitioning the Para<strong>Cruz</strong> function to direct METRO operation. Other cost items that<br />

were investigated include: facility leasing options, maintenance and vehicle parts costs.<br />

To determine the costs for a blended (brokerage) option, staff accessed employee costs, facility<br />

leasing costs and contracting costs. Listed below is a breakdown <strong>of</strong> anticipated costs for direct<br />

operation and a blended (brokerage) option.<br />

In-house (direct) Service Option (108,000 rides performed)<br />

Item<br />

Anticipated Cost<br />

METRO Para<strong>Cruz</strong> staff (additional staff including drivers, dispatch<br />

$2,263,407.81<br />

and reservations)<br />

Fuel $120,272.73<br />

Maintenance- parts and supplies $75,600.00<br />

Facility $84,000.00<br />

Communications (mobile and landline) $35,000.00<br />

Other operating and admin costs $28,000.00<br />

Subcontractor/taxi cost- 20% $432,000.00<br />

Total Cost $3,038,280.54<br />

Revenue (fares) received $317,520.00<br />

Net Cost $2,720,760.54

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