Asset optimisation Services - Schneider Electric
Asset optimisation Services - Schneider Electric
Asset optimisation Services - Schneider Electric
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<strong>Asset</strong> <strong>optimisation</strong>:<br />
guarantee your peace of mind!<br />
June 10, 2008
We commit all over you’re the lifecycle of<br />
your installation for your peace of mind!<br />
<strong>Asset</strong> <strong>optimisation</strong> services<br />
June 10, 2008<br />
2
Which asset <strong>optimisation</strong> option suits you?<br />
Your needs Our offers Your benefits<br />
• Have a global view of the installation<br />
• Schedule interventions<br />
• Build an investment plan<br />
• Focus on your core business<br />
• Maximise uptime<br />
• Optimise your asset management cost<br />
• Have visibility of your asset management<br />
• Control your budget<br />
Installation assessment<br />
MP4<br />
<strong>Asset</strong> management<br />
program<br />
Prevent services contracts<br />
• Best availability and quality<br />
• Roadmap for operating and maintenance<br />
• Prioritisation of investments<br />
• Peace of mind<br />
• Long term customised program<br />
• Preventive & corrective maintenance<br />
• Expertise of the manufacturer<br />
• Reactivity commitment in case of failure<br />
• Reduce downtime and restart time<br />
• Set up maintenance best practices<br />
• Ensure compliance & safety<br />
On-demand maintenance<br />
Start-up / After-sales parts /<br />
Maintenance & diagnosis // Repairs<br />
• Preventive & curative maintenance<br />
• Manufacturer maintenance<br />
• Expert recommendations<br />
• Extend equipment life time<br />
• Modernise your installation<br />
• Optimise modernisation costs<br />
Modernisation<br />
Refurbishment<br />
Retrofit<br />
Replacement<br />
• Ensuring and anticipating maintainability<br />
• Competitive costs<br />
• Benefiting from technological advances<br />
• Modernising without disrupting the business<br />
• New equipment + manufacturer start-up<br />
• Manage WEEE<br />
• Respect legal regulation<br />
End-of-life<br />
Treatment & recycling<br />
• Costs <strong>optimisation</strong><br />
• Legal documents<br />
<strong>Asset</strong> <strong>optimisation</strong> services<br />
June 10, 2008<br />
3
June 10, 2008<br />
4
Installation assessment: shed light<br />
on your installation<br />
●Are you:<br />
● Acquiring or extending a site?<br />
● Facing repetitive failures?<br />
● Struggling with increasing<br />
maintenance costs?<br />
●Then, you may be questioning:<br />
● The quality and reliability of your newly acquired or existing<br />
installation<br />
● Your priorities in maintenance operation and modernisation<br />
investments<br />
Our <strong>Services</strong> solution: MP4 audit<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
5
MP4 at a glance<br />
●Value proposition:<br />
A plant-wide electrical installation<br />
assessment to define an improvement<br />
and risk management program<br />
Customer benefits:<br />
Improve installation<br />
availability and quality<br />
●Delivery:<br />
4 plans:<br />
● Maintenance<br />
● Modernisation<br />
● Monitoring<br />
● Management<br />
●Scope:<br />
From main supply to low voltage<br />
main switchboard<br />
Provide a roadmap for<br />
operations and maintenance<br />
activities<br />
Prioritise electrical<br />
investments to optimise<br />
CAPEX<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
6
MP4<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●A plant-wide electrical installation<br />
assessment to define an<br />
improvement and risk<br />
management program<br />
Delivery<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
7
MP4 value proposition<br />
●MP4 audit: a plant-wide electrical network assessment to define an<br />
improvement and risk management program<br />
● ensure quality and reliability<br />
● have a resilient installation at all times<br />
● optimise investments and guarantee a long-lasting installation<br />
● Identify energy savings potential<br />
●Strengths of this offer:<br />
● technical audit and recommendations delivered by the worldwide<br />
leader of ED: <strong>Schneider</strong> <strong>Electric</strong><br />
● fully customised to your needs & critical points of your process<br />
● structured methodology guaranteeing continuous quality<br />
and enabling worldwide replication<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
8
MP4<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
●Improve OPEX by increasing<br />
installation availability and quality<br />
●Provide a roadmap for operations<br />
and maintenance activities<br />
●Prioritise electrical investments to<br />
optimise CAPEX<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
9
MP4 customers benefits<br />
4 improvement plans enable you to:<br />
Improve OPEX by improving installation<br />
availability and quality<br />
Provide a roadmap to optimise<br />
operations and maintenance<br />
Prioritise electrical installation<br />
investments to optimise CAPEX<br />
1 week analysis on your site to<br />
deliver a 3 to 5-year plan<br />
<strong>Electric</strong>ity is the first cause of<br />
fire in industrial sites: 22% of<br />
fires are due to an electrical<br />
equipment failure<br />
Increase safety and enable better<br />
prevention of electrical risks<br />
Replicate some or all<br />
Recommendations in multi-sites<br />
Predict failures & act before they<br />
happen<br />
Source: <strong>Schneider</strong> <strong>Electric</strong> expertise<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
10
MP4<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
● Detailed report describing :<br />
> safety critical issues<br />
> 4 improvement plans<br />
● Work realised in a partnership mode<br />
> on site<br />
Scope<br />
> findings shared during conclusions<br />
meeting<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
11
MP4 delivery<br />
●A 4-step methodology:<br />
Process<br />
understanding<br />
& risk analysis<br />
Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7<br />
●Deliverables :<br />
Equipment status<br />
assessment<br />
& reliability analysis<br />
Criticality index &<br />
competency evaluation<br />
Plans creation<br />
& conclusion<br />
meeting<br />
-A synthesis of critical issues<br />
related to safety<br />
-4 improvement plans to guarantee<br />
installation reliability & scheduled<br />
interventions<br />
Monitoring<br />
Management<br />
Maintenance<br />
Modernisation<br />
June 10, 2008<br />
12
MP4<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●From main supply to low voltage<br />
main switchboard<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
13
MP4 scope<br />
●Any industrial processes or large infrastructure sensitive to electrical<br />
shut down, with installed power > 2/3MVA<br />
●<strong>Electric</strong>al distribution: from main medium voltage supply<br />
to low voltage main distribution switchboard<br />
●Installation more than 5 years old fitted with any brand of products<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Installation assessment<br />
June 10, 2008<br />
14
MP4 references<br />
Automotive<br />
Toyota, Michelin, Denso,<br />
Faurecia<br />
Health &<br />
Pharmaceutical<br />
Sanofi-Aventis, Merck,<br />
GSK<br />
Food & Beverage<br />
Danone, Nestle, Cargill,<br />
Procter& Gamble<br />
Oil & Gas<br />
Total<br />
Mining, Minerals,<br />
Metal<br />
Siam City (Holcim),<br />
Lafarge, Alcoa, Saint-<br />
Gobain<br />
Infrastructures<br />
Airports, water plants<br />
June 10, 2008<br />
15
MP4 references: Water segment<br />
Customer needs<br />
● Get a professional argumentation for top<br />
management to prove the need of an electrical<br />
maintenance budget<br />
● Obtain a clear vision of each electrical asset<br />
status<br />
Our services solution<br />
● A complete audit on-site including:<br />
● The assessment of the electrical<br />
distribution system performance<br />
● The recommendations about 4<br />
plans: modernisation,<br />
maintenance, management and<br />
monitoring<br />
Customer benefits<br />
●Technical Experts on-site for answering questions<br />
●A plan for necessary maintenance operations to be carried out<br />
●A long-term investment plan<br />
June 10, 2008<br />
16
MP4 references: Food & Beverage<br />
Customer needs<br />
● Master its electrical risk in term of fire &<br />
damages, and losses of production<br />
● Achieve this on 5 different sites to identify<br />
“structural” weaknesses of their network<br />
● Have a structured methodology replicable on<br />
multi-sites.<br />
Our services solution<br />
● A complete audit on-site including:<br />
● The assessment of the electrical<br />
distribution system performance and<br />
level of risk.<br />
● A list of safety critical issues +<br />
recommendations included in<br />
4 plans: maintenance, modernisation,<br />
monitoring and management<br />
Customer benefits<br />
●Highlights of the major safety critical issues<br />
●Transversal Executive Summary pointing out common weaknesses<br />
●Improvement plans and follow-up set up for each site.<br />
June 10, 2008<br />
17
MP4 references: Building Public sector -<br />
France<br />
Customer needs<br />
● Renovate his old installed base and obtain a<br />
clear vision of each other electrical asset<br />
Our services solution<br />
● A complete audit on-site including:<br />
● The assessment of the electrical<br />
distribution system performance<br />
● The recommendations about<br />
4 plans: modernisation,<br />
maintenance, management and<br />
monitoring<br />
Customer benefits<br />
● Partnership with a Professional electrical solutions provider<br />
● An investment plan for a 5 years period<br />
June 10, 2008<br />
18
June May 10, 23, 2008<br />
19
<strong>Asset</strong> management program: optimise<br />
the availability of your facilities<br />
●Are you facing significant financial losses<br />
because of unwanted downtime?<br />
●Do you know that your losses are<br />
amplified because of:<br />
● Lost time to identify & repair faulty<br />
equipment<br />
● Performance of repaired equipment<br />
inevitably deteriorates<br />
Our services solution : “Prevent” services contracts<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
20
<strong>Asset</strong> management program: optimise<br />
the availability of your facilities<br />
Examples of hourly cost of site downtime (€)<br />
● Stock market transactions over 1 000 000<br />
● Oil & gas 100 000<br />
● Airline reservation 90 000<br />
● Mobile telephone systems 40 000<br />
● Pharmaceutical 30 000<br />
● Automotive 30 000<br />
● Food & beverage 20 000<br />
● Cement 15 000<br />
Source: Leonardo Power Quality Initiative<br />
(European Copper Institute)<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
21
Prevent services contracts at a glance<br />
●Value proposition:<br />
A customised long term services<br />
program to:<br />
● maximise your uptime<br />
● optimise your asset management<br />
●Delivery:<br />
On-site services with 3 commitment<br />
levels:<br />
● “Prevent” : priority customer<br />
● “Prevent +”: budget control<br />
● “Prevent ++”: total budget control<br />
●Scope:<br />
The entire electrical installation<br />
of a site from 250 kVA, 10 MVA<br />
Customer benefits:<br />
Total peace of mind:<br />
manufacturer experts take<br />
care of your assets<br />
Visibility of the status<br />
of the installation through<br />
exclusive tools<br />
Budget control of<br />
installation based<br />
investment<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
22
Prevent services contracts<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●A customised long term services<br />
program to:<br />
● maximise your uptime<br />
● optimise your asset<br />
management<br />
Delivery<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
23
Prevent services contracts value<br />
proposition<br />
A solution tailored to your exact needs:<br />
●A customised maintenance plan according to your<br />
process and installation:<br />
● defined and scheduled with you<br />
● executed by <strong>Schneider</strong> <strong>Electric</strong> technicians<br />
●Responsiveness of call-out teams:<br />
● 24/7 direct access to online assistance<br />
● contractual commitment to delivery times of<br />
replacement parts and expert call-out to the site<br />
in the event of a failure<br />
●Budget control of different levels according to the<br />
selected options<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
24
Prevent services contracts<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Total peace of mind:<br />
manufacturer experts take care of<br />
your assets<br />
●Visibility of the status<br />
of the installation through<br />
exclusive tools<br />
●Budget control of installation<br />
based investment<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
25
Prevent services contracts customer<br />
benefits<br />
Total peace of mind thanks to manufacturer‘s commitment<br />
● Minimise your unplanned down-times by:<br />
● Scheduling preventive maintenance<br />
● Anticipating failures & acting before they happen<br />
● Benefiting from a high responsiveness level in case of down time<br />
● Optimising the performance thanks to our experts’ recommendations<br />
Perfect, real-time visibility of installation status through exclusive<br />
software: IB Suite and Zen<br />
Better management of installation-related investments<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
26
Prevent services contracts customer<br />
benefits<br />
Compare the cost & performance differences between 2 maintenance<br />
strategies<br />
No preventive maintenance<br />
With preventive maintenance<br />
Source: <strong>Schneider</strong> <strong>Electric</strong> expertise<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
27
Prevent services contracts<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
●On-site services with 3<br />
commitment levels:<br />
● “Prevent” :<br />
● “Prevent +”:<br />
priority customer<br />
budget control<br />
● “Prevent ++”: total budget control<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
28
Prevent services contracts delivery<br />
3 contract levels with options to answer your exact needs<br />
Prevent<br />
contract<br />
Prevent +<br />
contract<br />
Prevent ++<br />
contract<br />
Preventive maintenance (levels 1 to 4)<br />
24/7 support<br />
Emergency on-site intervention 8 business hours<br />
Emergency parts’ delivery 8 business hours<br />
Delivery of full equipment within 48 hours<br />
Access to maintenance data<br />
Free support / Extra benefit versus 24/7<br />
Free equipment and parts<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
29
Prevent services contracts<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●The entire electrical installation<br />
of a site from 250 kVA, 10 MVA<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
30
Prevent services contracts scope<br />
IBSuite: software suite dedicated<br />
to maintenance<br />
Zen: a repository to manage<br />
the assets all along their life span<br />
●Complete factory or building electrical installation<br />
●With <strong>Schneider</strong> <strong>Electric</strong> and non <strong>Schneider</strong> <strong>Electric</strong> brands<br />
●Operation executed with exclusive software<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
31
Prevent services contracts references<br />
Automotive<br />
Faurecia, Valeo, Bosch,<br />
General Motors<br />
Mining, Minerals, Metal<br />
Lafarge, Alcan, Saint-Gobain<br />
Food & Beverage<br />
Nestlé, Procter &<br />
Gamble, Unilever<br />
Micro-electronics<br />
Atmel, IBM<br />
Oil & Gas<br />
Total, BP<br />
Infrastructure<br />
Veolia<br />
Health &<br />
Pharmaceutical<br />
Sanofi-Aventis, GSK<br />
Building<br />
Auchan<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
32
Maintenance contracts reference in baby<br />
care products<br />
Customer needs<br />
● Compensate for the lack of internal maintenance<br />
program and associated competencies<br />
● Obtain high availability<br />
● Limit shut-down time of electrical assets<br />
Our services solution<br />
● A long term contract including:<br />
● Manufacturer preventive<br />
maintenance according to a<br />
predefined program<br />
● Hotline 24/7 support with highly<br />
qualified specialists<br />
● Commitment on agreed lead time<br />
for labour and spare parts<br />
Customer benefits<br />
●Minimisation of electrical assets downtime<br />
●Peace of mind regarding any technical issue<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
33
Maintenance contracts reference in<br />
building industry<br />
Customer needs<br />
● Carry-out manufacturer maintenance on MV<br />
assets<br />
● Manage the maintenance budget<br />
● Obtain high availability<br />
● Limit shut-down time of electrical assets<br />
Our services solution<br />
● A long term contract including:<br />
● Manufacturer preventive<br />
maintenance according to a<br />
predefined program<br />
● Hotline 24/7 support with highly<br />
qualified specialists<br />
● Commitment on agreed lead time<br />
for labour and spare parts<br />
● Costs of corrective maintenance<br />
Customer benefits<br />
●Minimisation of electrical assets downtime<br />
●Budget control regarding electrical assets maintenance<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
34
Customer benefits<br />
● Minimisation of electrical<br />
assets downtime<br />
● Budget control regarding<br />
electrical assets maintenance<br />
June 10, 2008<br />
35
Maintenance contracts reference in<br />
automotive industry<br />
Customer needs<br />
● Delegate maintenance on electrical assets<br />
● Predict electrical failures<br />
● Limit shut-down time of electrical assets<br />
● Follow-up of asset life cycle<br />
Our services solution<br />
● A long term contract including:<br />
● 24/7 Workforce on site<br />
● Preventive and Predictive<br />
maintenance according to a<br />
predefined program<br />
● Corrective maintenance<br />
● Annual and regular review of asset<br />
status<br />
Customer benefits<br />
● Optimisation of electrical assets downtime<br />
● Responsibility transfer regarding assets maintenance<br />
● CAPEX forecast regarding electrical assets<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
36
Customer benefits<br />
● Optimisation of electrical<br />
assets downtime<br />
● Responsibility transfer<br />
regarding assets maintenance<br />
● CAPEX forecast regarding<br />
electrical assets<br />
June 10, 2008<br />
37
Maintenance contracts reference in oil &<br />
gas industry<br />
Customer needs<br />
● Limit shut-down time of electrical assets<br />
● Modernize old electrical assets<br />
● Maintain investment capacity<br />
Our services solution<br />
● A long term contract including:<br />
● Preventive maintenance according<br />
to a predefined program<br />
● Corrective maintenance<br />
● Hotline 24/7 support with highly<br />
qualified specialists<br />
● Replacement of assets at the end of<br />
contract<br />
● Budget spread over the contract duration<br />
Customer benefits<br />
● Anticipation of electrical assets investments<br />
● Manufacturer insurance regarding assets availability<br />
● CAPEX/OPEX financial transfer<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
<strong>Asset</strong> management program<br />
June 10, 2008<br />
38
Customer benefits<br />
● Anticipation of electrical<br />
assets investments<br />
● Manufacturer insurance<br />
regarding assets availability<br />
● CAPEX/OPEX financial<br />
transfer<br />
June 10, 2008<br />
39
June May 10, 23, 2008<br />
40
On-demand maintenance: maintain your<br />
installation performance level<br />
●Are you<br />
● Facing budgetary constraints<br />
● Lacking competent maintenance<br />
personnel<br />
● Struggling to minimise downtime<br />
●The long term performance of your<br />
electrical distribution installation can easily<br />
be compromised if not properly maintained<br />
Our services solutions: start-up, after sales parts,<br />
maintenance & diagnosis, repairs<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
41
Start-up<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Expertise to start-up technically<br />
complicated electrical networks<br />
thanks to a safe, reliable and<br />
quick approach<br />
Delivery<br />
Scope<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
42
Start-up<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Reduce risks of delayed<br />
start-up associated with incorrect<br />
settings, installation errors, etc.<br />
●Reduce risks of premature failure<br />
through undetected installation<br />
settings / errors<br />
●Traceability of <strong>Schneider</strong> <strong>Electric</strong><br />
interventions<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
43
Start-up<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●On-site rigorous testing &<br />
inspection procedures using<br />
proprietary hardware & software<br />
tools<br />
●Engineering expertise in<br />
developing protection settings &<br />
discrimination studies<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
44
Start-up<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●From main supply to low voltage<br />
main switchboard<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
45
Start-up<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
●HSBC, Magna, Sun Metal Zinc<br />
Refinery, Chrysler, Wal-Mart…<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
46
Start-up reference in automotive industry<br />
Customer needs<br />
● The most reliable services provider for putting<br />
assets into operation<br />
● Start all your electrical distribution operations on<br />
time<br />
● Take care of assets from the beginning of their<br />
lifecycle, and after each major maintenance<br />
Our services solution<br />
● Commissioning & start up with the<br />
manufacturer’s expertise<br />
● Engineering capability on electrical<br />
distribution networks<br />
● Equipment & intervention records<br />
& traceability<br />
Customer benefits<br />
●Reduce risks of delayed start-up and premature failure<br />
●Total peace of mind regarding any technical issue<br />
●To be ready for total asset management<br />
June 10, 2008<br />
47
Customer benefits<br />
● Reduce risks of delayed<br />
start-up and premature failure<br />
● Total peace of mind regarding<br />
any technical issue<br />
● To be ready for total asset<br />
management<br />
June 10, 2008<br />
48
After-sales parts<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Upgrade your installation or<br />
replace wear and tear parts with<br />
original components guaranteed<br />
by the manufacturer<br />
Delivery<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
49
After-sales parts<br />
Value<br />
proposition<br />
●Extend life<br />
Customer<br />
benefits<br />
●Reduce CAPEX<br />
●Protection against counterfeit<br />
risks<br />
Delivery<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
50
After-sales parts<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Genuine parts delivered on-time<br />
with the manufacturer’s<br />
guarantee<br />
Delivery<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
51
After-sales parts<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●<strong>Schneider</strong> <strong>Electric</strong>‘s product<br />
range<br />
●Guaranteed parts availability for<br />
3 to 8 years after end of<br />
commercialisation, depending on<br />
each product range<br />
●Over 8 years: upon request<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
52
Maintenance & diagnosis at a glance<br />
●Value proposition:<br />
Expert predictive and preventive<br />
maintenance for compliance with<br />
international standards<br />
and original product / equipment<br />
performance<br />
●Delivery:<br />
● On-site, rigorous predictive &<br />
preventive maintenance performed<br />
● By our experts using proprietary<br />
sofware & hardware tools<br />
●Scope:<br />
From main supply to low voltage<br />
main switchboard<br />
●Reference:<br />
Procter & Gamble, Nestlé, Nissan,<br />
Ford, Hewlett-Packard…<br />
Customer benefits:<br />
Minimise unplanned<br />
downtimes<br />
Extend performance level<br />
Traceability of <strong>Schneider</strong><br />
<strong>Electric</strong> interventions<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
53
Maintenance & diagnosis<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Expert predictive and preventive<br />
maintenance for compliance with<br />
international standards<br />
and original product / equipment<br />
performance<br />
Delivery<br />
Scope<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
54
Maintenance & diagnosis<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
●Minimise unplanned downtimes<br />
●Extend performance level<br />
●Traceability of <strong>Schneider</strong> <strong>Electric</strong><br />
interventions<br />
Scope<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
55
Maintenance & diagnosis<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
●On-site, rigorous predictive &<br />
preventive maintenance<br />
performed by our experts using<br />
proprietary software & hardware<br />
tools<br />
Scope<br />
● From main supply to low<br />
voltage main switchboard<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
56
Maintenance & diagnosis<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
●Procter & Gamble, Nestlé,<br />
Nissan, Ford, Hewlett-Packard…<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
57
Maintenance & diagnosis reference in<br />
baby care products<br />
Customer needs<br />
● The most reliable services provider for your<br />
electrical distribution installed base<br />
● Integrate the electrical distribution maintenance<br />
expertise on your operational programs<br />
● Integrate predictive maintenance on your<br />
operational programs<br />
Our services solution<br />
● Preventive & technical assistance<br />
on electrical distribution<br />
● Direct contact to experts on your<br />
installed base<br />
● Expert predictive interventions<br />
Customer benefits<br />
●Preventive and predictive maintenance in operational programs<br />
●Fast access to technical assistance with knowledge of my IB<br />
●To be ready for total asset management<br />
June 10, 2008<br />
58
Our strengths in maintenance<br />
& diagnosis<br />
More than 20 years<br />
of accumulated data on<br />
reliability, mechanical and<br />
technical durability<br />
More than 3 000<br />
field technicians in 130 countries<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
59
Check the benefits of maintenance<br />
Performance<br />
Optimum<br />
Minimum<br />
End of life with<br />
conditional maintenance<br />
End of life with<br />
routine maintenance<br />
End of life & performance<br />
without maintenance<br />
Time<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
60
Repairs<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Getting faulty equipment repaired<br />
and insured for compliance with<br />
international standards by the<br />
original manufacturer<br />
Delivery<br />
Scope<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
61
Repairs<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Reduce CAPEX by extending the<br />
service life of equipment<br />
●Traceability of <strong>Schneider</strong> <strong>Electric</strong><br />
interventions<br />
●Guaranteed repairs by<br />
manufacturer<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
62
Repairs<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
● Rigorous repairs performed by our<br />
experts on-site or in our premises<br />
using proprietary software &<br />
hardware tools<br />
● From main supply to low voltage<br />
main switchboard<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
63
Repairs<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
●BBV, Valeo systems, Unilever,<br />
Kimberly Clark, Motorola…<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
On-demand maintenance<br />
June 10, 2008<br />
64
Repairs reference in food industry<br />
Customer needs<br />
● To extend the life cycle of a faulty equipment<br />
● To recover as maximum, the original<br />
performance level in your equipment<br />
Our services solution<br />
● Repairs with the manufacturer’s<br />
expertise and genuine spare parts<br />
● Commissioning & start up with the<br />
manufacturer’s expertise<br />
● Equipment & intervention records<br />
& traceability<br />
Customer benefits<br />
●Equipment life cycle improved (CAPEX optimised)<br />
●Equipment put again in operation<br />
June 10, 2008<br />
65
June 10, 2008<br />
66
Modernisation: improve equipment’s<br />
life cycle at a minimum cost<br />
●Are you<br />
● facing a drop in reliability generating significant corrective costs?<br />
● suffering from an increase in operating and maintenance staff risks?<br />
● enduring difficulty to find replacement parts?<br />
● putting up with a loss of internal technical expertise on equipment?<br />
● struggling to conform with current standards? …<br />
●The challenge: zero-downtime, cost effective obsolescence management<br />
Our <strong>Services</strong> solution: refurbishment, retrofit and<br />
replacement with new equipment<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
67
Refurbishment<br />
Value<br />
proposition<br />
●Recover the original performance<br />
of obsolete or worn out <strong>Schneider</strong><br />
<strong>Electric</strong> equipment<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
68
Refurbishment<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
●<strong>Schneider</strong> <strong>Electric</strong> equipment<br />
back to original performance<br />
●Traceability of <strong>Schneider</strong> <strong>Electric</strong><br />
interventions<br />
●Ease of raising refurbishment<br />
capital as it is an an OPEX and<br />
not a CAPEX<br />
●Improved safety for<br />
plant staff<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
69
Refurbishment<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
● Reconditioning & treatment of your<br />
<strong>Schneider</strong> <strong>Electric</strong> equipment<br />
● <strong>Services</strong> performed in <strong>Schneider</strong><br />
<strong>Electric</strong> workshops using dedicated<br />
professional tools<br />
Scope<br />
● From main supply to low voltage<br />
main switchboard<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
70
Refurbishment<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
●Merck Sharp & Dohme,<br />
Pharmacia, Marine Ltd,<br />
Autotransportes, Epson…<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
71
Refurbishment reference in oil & gas<br />
industry<br />
Customer needs<br />
● Recover the original performance of obsolete or<br />
worn out <strong>Schneider</strong> <strong>Electric</strong> Equipment<br />
● To maintain intact the current installed base<br />
Our services solution<br />
● Reconditioning & treatment of key<br />
materials and parts<br />
● Preventive and predictive<br />
maintenance<br />
● Commissioning & start up with the<br />
manufacturer’s expertise<br />
Customer benefits<br />
●Equipment life cycle improved: CAPEX optimised<br />
●Equipment with the original performance level<br />
●Equipment put again in operation<br />
June 10, 2008<br />
72
Customer benefits<br />
● Equipment life cycle improved:<br />
CAPEX optimised<br />
● Equipment with the original<br />
performance level<br />
● Equipment put again<br />
in operation<br />
June 10, 2008<br />
73
Retrofit at a glance<br />
●Value proposition:<br />
Upgrade the performance of your<br />
equipment to the latest technological<br />
levels without replacing it!<br />
●Delivery:<br />
● Engineered replacement of products<br />
inside existing equipment<br />
● Dedicated experts and professional<br />
tools<br />
●Scope:<br />
From main supply to low voltage<br />
main switchboard<br />
●Reference:<br />
Astra Zeneca, Pemex, EDF, General<br />
Motors, Sanofi…<br />
Customer benefits:<br />
Upgrade performance<br />
capability within an<br />
existing switchboard structure<br />
Reduced downtime by<br />
not having to replace<br />
entire switchboards<br />
CAPEX savings > 30%<br />
by partial rather than total<br />
replacement of a switchboard<br />
or Motor Control Center<br />
Traceability of <strong>Schneider</strong><br />
<strong>Electric</strong> interventions<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
74
Retrofit<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Upgrade the performance of your<br />
equipment to the latest<br />
technological levels without<br />
replacing it!<br />
Delivery<br />
Scope<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
75
Retrofit<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
● Upgrade performance capability<br />
within an<br />
existing switchboard structure<br />
● Reduced downtime by<br />
not having to replace<br />
entire switchboards<br />
● CAPEX savings > 30%<br />
by partial rather than total<br />
replacement of a switchboard or<br />
MCC<br />
● Traceability of <strong>Schneider</strong> <strong>Electric</strong><br />
interventions<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
76
Retrofit<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Engineered replacement of<br />
products inside existing<br />
equipment<br />
●Dedicated experts and<br />
professional tools<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
77
Retrofit<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●From main supply to low voltage<br />
main switchboard<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
78
Retrofit<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
●Astra Zeneca, Pemex, EDF,<br />
General Motors, Sanofi…<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
79
Retrofit reference in electrical energy<br />
industry<br />
Customer needs<br />
● Upgrade the performance of the equipment to<br />
the latest technological levels<br />
● Reduced modifications are allowed on the<br />
current installed base<br />
● Minimum breaking time<br />
● Be able to current spare parts<br />
Our services solution<br />
● Engineered replacement of products<br />
inside existing equipment<br />
● Commissioning & start up with the<br />
manufacturer expertise<br />
● Limited power down time<br />
Customer benefits<br />
●Equipment life cycle improved: CAPEX optimised<br />
●Equipment with the latest performance level<br />
●Equipment without external physical modifications on the equipment<br />
June 10, 2008<br />
80
Customer benefits<br />
● Equipment life cycle improved:<br />
CAPEX optimised<br />
● Equipment with the latest<br />
performance level<br />
● Equipment without external<br />
physical modifications on the<br />
equipment<br />
June 10, 2008<br />
81
Replacement<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Replacement and installation of<br />
old and non <strong>Schneider</strong> <strong>Electric</strong><br />
equipment using latest<br />
technologies and best practices<br />
Delivery<br />
Scope<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
82
Replacement<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Getting the installation back up<br />
quickly and safely<br />
●Equipment correctly set<br />
and implemented by the<br />
manufacturer<br />
●Traceability of <strong>Schneider</strong> <strong>Electric</strong><br />
interventions<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
83
Replacement<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Engineering, supply and<br />
installation of new equipment<br />
●Dedicated expertise and<br />
professional tools<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
84
Replacement<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●From main supply to low voltage<br />
main switchboard<br />
Reference<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
85
Replacement<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
Reference<br />
●HSBC, Volkswagen, Unilever,<br />
Magna, Wal-Mart, Hewlett-<br />
Packard…<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
Modernisation<br />
June 10, 2008<br />
86
June 10, 2008<br />
87
End-of-life: respect environment<br />
in conformity with legislation<br />
●Increasingly, countries are subject to strict<br />
legislation on waste management:<br />
● Professional electrical and electronic<br />
waste must be collected, sorted,<br />
processed and recycled<br />
● Wastes containing hazardous<br />
substances or special components must<br />
be sorted and processed separately<br />
Our services solution: Treatment and recycling<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
End-of-life<br />
June 10, 2008<br />
88
Treatment and recycling at a glance<br />
●Value proposition:<br />
Commitment to process equipment<br />
according to country legislation without<br />
generating human or environmental<br />
nuisance<br />
Customer benefits:<br />
Complete peace of mind<br />
regarding legislation<br />
●Delivery:<br />
● Legal documents<br />
● Disposal of equipment<br />
●Scope:<br />
Professional electrical and electronic<br />
products or equipment<br />
● Cabinets, transformers, copper,<br />
cables, etc.<br />
● Containing PCB, contaminated oil,<br />
mercury, SF6 gas, very slightly<br />
radioactive components<br />
Optimise administrative<br />
costs<br />
Provide an operational<br />
solution in all cases<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
End-of-life<br />
June 10, 2008<br />
89
Treatment and recycling<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
●Commitment to process<br />
equipment according to country<br />
legislation without generating<br />
human or environmental nuisance<br />
Delivery<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
End-of-life<br />
June 10, 2008<br />
90
Treatment and recycling<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Complete peace of mind<br />
regarding legislation<br />
●Optimise administrative costs<br />
●Provide an operational solution in<br />
all cases<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
End-of-life<br />
June 10, 2008<br />
91
Treatment and recycling<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
●Legal documents<br />
●Disposal of equipment<br />
Scope<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
End-of-life<br />
June 10, 2008<br />
92
Treatment and recycling<br />
Value<br />
proposition<br />
Customer<br />
benefits<br />
Delivery<br />
Scope<br />
●Professional electrical and<br />
electronic products or equipment<br />
● Cabinets, transformers, copper,<br />
cables, etc.<br />
● Containing PCB, contaminated oil,<br />
mercury, SF6 gas, very slightly<br />
radioactive components<br />
<strong>Asset</strong> <strong>optimisation</strong><br />
End-of-life<br />
June 10, 2008<br />
93
Contact your local representative<br />
for more details or to discuss<br />
your specific needs!
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