Scania Annual Report 2011

market – TRUCKS
21
Effective overall solution supports logistics
HAVI Logistics is a Lead Logistics Provider
for the European food service industry. The
company has about fifty distribution centres
in Europe and its head office in Germany.
Scania delivers complete vehicles to HAVI
Logistics including trucks and bodywork
and provides service for the entire rig.
HAVI Logistics offers its customers flexible,
integrated overall solutions covering
the entire supply chain. The company has
5,400 employees and about 650 trucks.
Customers serviced by HAVI Logistics’
Scania vehicles include McDonalds, OMV,
Vapiano and Coffee heaven.
Long-term relationship with Scania
The relationship between HAVI Logistics and
Scania goes back many years and has intensified
in recent years as Scania has extended
its range of products and services.
From HAVI Logistics’ perspective, it is
efficient that Scania can deliver trucks or
tractor units as well as trailers and cooling
units. Because Scania assumes overall
responsibility for servicing entire rigs, HAVI
Logistics can concentrate on its main task,
logistics. For example, Scania operates a
workshop in Warsaw which focuses exclusively
on serving HAVI Logistics’ vehicles.
Since its founding in 1981, the company
has pursued ambitious environmental goals.
Its partnership with Scania has resulted in
reduced costs as well as lower carbon
dioxide emissions.
Close working relationship ensures high uptime
Vale is a Brazilian mining company with
worldwide operations and more than
100,000 employees. Production mainly
consists of iron ore and nickel.
Vale is a Scania customer that prioritises
a close working relationship and cooperation
with its sub-contractors in many areas.
This long-term relationship enables Scania
to become familiar with how Vale works and
to propose effective solutions. The partnership
provides Scania with information about
the trucks’ operational performance. The
parties can exchange ideas about product
improvements and how the products should
be used optimally.
Contributing to development work
Scania conducts field tests at Vale’s mines as
part of its product development work. Operational
deviations are jointly analysed with the
customer so that products can be updated.
Service on site
Scania’s presence at Vale’s mines makes it
possible to provide tailor-made maintenance
and parts supply and immediate support in
the event of faults or downtime. Service can
be performed swiftly and efficiently, which
together with a driver training programme
helps the customer achieve high vehicle
uptime.
Operations Scania 2011