signage_guide

Introduction 

i 

About the Guidelines 

The Project 

This best practice guidelines project has 

been undertaken on behalf of the 

Department of Transport (DOT). The 

project was overseen by the "Designing It 

Right" project group, which included 

representatives from transport providers 

and other transport stakeholders in NSW. 

What is its purpose? 

This guide is the key reference document 

for public transport signage information. It 

aims to provide the best possible 

integration of signage for all transit stops 

signs and public pedestrian movement 

systems across the transport network. 

The idea is to combine transport 

information in a functional manner on a 

family of sign types. 

Who is it for? 

This guide is for transport providers and 

operators who are responsible for public 

transport infrastructure. This includes state 

government transport planners, local 

government transport planners and traffic 

engineers, private transport operators, 

industry associations, signage suppliers and 

the like. 

What does it contain? 

The guide contains a sign system built 

from elements that constitute a 

coordinated, consistent visual language. 

There are five sections which include: 

• an appropriate hierarchy of transport 

mode signs and the type of information 

required for each situation 

• different types of signage required for 

each stop sign type, with graphics 

depicting each situation 

• symbols and signage for public direction 

finding 

• graphics standards, manufacture, 

maintenance and 

• appendices including engineers 

drawings. 

How to use it 

Section A provides information on the 

hierarchy of transport interchanges and 

stops. For any specific stop, the 

location/situation can be identified, and 

then the information required for each 

situation can be read off the table 

provided. 

Section B provides detailed information on 

the different types of signage required for 

transit (bus and ferry) stops, with colour 

graphics depicting each situation. 

Section C is focuses on directional and 

interchange signage. Signage needed to 

lead to, and in the immediate vicinity of, 

public transport interchanges is shown 

here. Standards for signage within 

interchanges is also established. 

Section D shows graphics standards, 

(colours, typefaces, pictograms, and 

arrows); materials and construction criteria; 

and maintenance information. 

Section E contains the document 

appendices, include engineers drawings, 

layout templates and the Bus Stop 

Installation Guide for Local Councils. 

What other information is related? 

While this guide should be seen as the key 

document for public transport signage, 

users could also refer to other documents 

such as: 

• Disability Standards for Accessible Public 

Transport 2002, available at 

www.law.gov.au/DSFAPT; 

• Relevant Australian Standards, including 

AS1428.1 Supplement 1 (1993), AS 

1428.2 (1992), AS1428.4 (1992), 

AS2899.1 (1986). 

DEPARTMENT OF TRANSPORT 

VERSION 1, NOVEMBER 2002 

INTRODUCTION

i 

Future versions 

As practical experience is gained, future 

versions of this document will: 

• deal with exceptions by establishing 

which are the most important 

elements/information to be provided, 

• develop the hierarchy of important 

information 

• define minimum standards for each stop 

• give further guidence on disability 

standards for accessible public transport, 

such as sign placement and readability, 

tactile ground surfaces and access 

paths. 

• establish a database for users to receive 

electronic updates. 

Who to contact 

For further information on this guide, 

contact Transport NSW: 

Email: signage@transport.nsw.gov.au 

Disclaimer 

The Best Practice Guidelines for NSW 

Public Transport Signage and Information 

Displays (BPG) have been developed and 

distributed by the NSW Department of 

Transport to enhance the upgrading, 

installation and maintenance of improved 

standardised public transport stop signage. 

The Guidelines are intended to assist Local 

Government Councils, public transport 

operators and public transport authorities 

in their planning and implementation of 

the standardised signage. 

It is essential that users of these Guidelines 

undertake their own appropriate 

professional assessment of the engineering, 

construction, installation, ongoing 

maintenance and road user and public 

transport stop user safety requirements at 

each stop when planning and 

implementing signage installation, 

maintenance and amendments. All such 

activities should be undertaken with 

competent and appropriate professional 

supervision. The Guidelines should not be 

relied upon as a substitute for this 

professional advice and supervision. 

The NSW Department of Transport accepts 

no responsibility or liability for any 

damage, injury or loss arising out of the 

use of the Guidelines and gives no 

warranty as to the suitability of the 

specifications contained in the Guidelines 

for any particular public transport stop. 

Users of the Guidelines do so at their own 

risk. 

The above Disclaimer must be included with 

any copies of the Guidelines, whether copied 

in whole or in part, distributed to other 

persons. 

Copyright 

The NSW Department of Transport retains 

all applicable copyright and other 

intellectual property rights in this 

publication. 

The Department grants users of these 

Guidelines a non exclusive licence to use 

the Guidelines for the purpose of 

enhancing standardised public transport 

signage in New South Wales, Australia in 

accordance with arrangements with the 

Department, public transport authorities in 

NSW, public transport operators and/or 

local government councils. 

The Guidelines may not be altered, used 

for commercial purposes or other profit 

making activities or used for other 

purposes without the written agreement of 

the Department. 

INTRODUCTION 


BEST PRACTICE GUIDELINES FOR NSW PUBLIC TRANSPORT 

SIGNAGE AND INFORMATION SYSTEMS

i 

About the Project 

Acknowledgement 

The "Designing It Right" project group, 

included representatives from transport 

providers and other transport stakeholders 

in NSW: 

Transport NSW 

State Transit Authority 

Bus & Coach Association 

State Rail Authority 

Roads and Traffic Authority 

Objectives 

The objectives of this project were to 

develop a sign family and wayfinding 

strategy that is: 

Integrated 

So that the system is readily identifiable 

as part of a whole. 

Versatile 

To account for the needs of a variety of 

transport providers and stakeholders. 

Simple to apply 

So decisions regarding placement and 

appropriate signage are expedient and 

clear. 

Cost effective 

To accommodate the needs of a variety 

of transport providers and 

circumstances. 

Project Group Recommendations 

• Standardise the design for stop signs, 

directional signs and interchange signs 

for public transport situations in NSW. 

• Provide for a number of sign design 

options for each of these sign types to 

accommodate a range of information 

requirements and situations in which 

they are utilised. 

• Adopt specifications for the information 

to be provided for a range of situations 

and stop signs, and provide a guide to 

selection of stop signs for each situation. 

• Implement graphic standards including 

colours, typeface and pictograms to be 

used by all public transport providers. 

These standards should apply to all 

signage and publications relating to 

public transport in NSW. This includes 

timetables and maps. 

• Implement minimum signage 

requirements for bus shelters when stop 

signs are not installed. 

• Standardise the size of all public 

transport information sheets (eg bus 

timetables, route maps and locality 

maps) to A0, A1, A2, A3 and A4 sizes. 

• Use only materials and finishes, methods 

of manufacture, construction and 

installation that are suitable for signs in 

the public environment and that are 

durable, cost effective, easily maintained 

and which contribute to the civic design 

and user amenity of cities and towns. 



INTRODUCTION

C 

Contents 

Contents 

SECTION A 

Principles 

1. Sign Hierarchies and Selection 

1.1 Hierarchies 

1.2 Information per Situation 

1.3 Definition of Terms 

1.4 Operator Specific Transport Signage 

1.5 Independent Signage Development 

SECTION B 

Transit Stop Sign Family 

2. Transit Stop Signage 

2.1 Sign Selection & Hierarchy 

2.2 Transit Stop Sign Family 

• Basic Post Sign 

• Flag Sign 

• J Pole Sign 

• U Pole Sign 

• Plinth Sign 

2.3 Construction and Location 

2.4 Graphic Layouts 

2.5 Shelter Signage 

• Standard Signage 

• Integrated Signage 

• Shelter Signage Construction & 

Layout 

SECTION C 

Directional & Interchange Sign Families 

3. Directional Signage 

3.1 Guidelines for Use 

3.2 Wayfinding Case Study 

3.3 Directional Sign Family 

• Single Directional Sign 

• Multiple Directional Sign 

• Large Directional Sign 

• Post Directional Sign 

• Pylon Directional Sign 

• Plinth Directional Sign 

3.4 Construction and Location 


Page 

SECTION A 

A 1 

A 2 

A 3 

A 4 

A 5 

A 6 

SECTION B 

B1 

B2 - B5 

B6 - B13 

B14 - B15 

B16 - B17 

B18 - B19 

B20 - B21 

B22 - B23 

B24 - B35 

B36 - B47 

B48 - B49 

B50 - B51 

B52 - B53 

B54 - B57 

SECTION C 

C1 

C2 - C3 

C4 - C5 

C6 - C7 

C8 - C9 

C10 - C11 

C12 - C13 

C14 - C15 

C16 - C17 

C18 - C19 

C20 - C27 

C28 - C35 

CONTENTS 




Contents (Continued) 

SECTION C (Continued) 

Directional & Interchange Sign Families 

4. Interchange Signage 


4.2 Interchange Case Study 

4.3 Interchange Sign Family 

• Suspended and Wall Sign 

• Simple Directional and Stand 

Identifiers 

• Poster Panels 

• Freestanding Information and 

Directional Signs 

SECTION D 

Graphic Standards & Manufacture 

5. Graphic Standards 

5.1 Colours 

5.2 Pictograms and Arrows 

5.3 Typeface 

6. Manufacture 

• Materials and Construction 

• Installation 

7. Maintenance 

• Maintenance Manuals 

• Cleaning 

8. Transit Stop Register 

9. Acknowledgments 

SECTION E 

Appendices 

Appendix E1 - Transit Stop Signage 

Engineers Drawings 

Appendix E2 - Transit Stop Signage Layout 

Templates 

Appendix E3 - Transit Stop Signage Family 

Developments 

(reserved for future use) 

Appendix E4 - Bus Stop Installation Guide 

for Local Councils 

Appendix E5 - Change Notification Forms 

Page 

SECTION C (Continued) 

C37 

C38 - C39 

C40 - C41 

C42 - C45 

C42 - 43 

C43 

C44 

C44 - C45 

SECTION D 

D1 

D2 

D3 - D4 

D5 

D6 - D7 

D6 

D7 

D8 

D9 

D10 

C 



CONTENTS

1. Sign Hierarchies and Selection 

1 

The information hierarchy established in 

this section outlines the information and 

directional signage requirements for 

interchanges and stops in NSW. 

Section 1.1 defines the hierarchy of 

transport interchanges and stops used in 

this report. Section 1.2 lists the information 

requirements for stops and interchanges. 

Section 1.3 provides definitions of the 

information required at these locations. 

These definitions have been developed 

using the Department of Transports "Model 

Guidelines for Visual Information at 

Interchanges", the State Transit "Bus Stop 

Installation Guide for Local Councils*" and 

inputs from various stakeholders. A Symbol 

is provided to the side of each of 

definitions. These symbols will be used 

throughout the report to signify the 

indicated item. 

* The State Transit "Bus Stop Installation 

Guide for Local Councils" (1999), 

(renamed from Bus Stop Style Guide) 

has been amended to conform to the 

standards set out in these guidelines. 

The amended version of the Bus Stop 

Installation Guide for Local Councils can 

be found in Appendix E4 - Bus Stop 




PAGE A 1

1.1 

1.1 Hierarchy 

Situations -Focal Points 

City CBD (CBD) 

The central area of any major regional 

city. Focal point of commercial, retail and civic 

activity in the region. May also be an important 

tourist destination. Focal point of long distance, 

regional and local transport networks. 

Examples: Sydney, Parramatta, Newcastle, 

Bankstown, Liverpool. Population generally in 

excess of 100,000. 

Major Town Centre (M Town) 

Also: Regional Shopping Centre 

Focal point for a regional community. A centre 

of commercial, retail, and civic activity within a 

region. May also be an important tourist 

destination. Often a stop for long distance 

transport, focal point regional and local 

transport systems. Examples: Parkes, Deniliquin, 

Batemans Bay, Wagga Wagga. Population 

generally between 10,000 and 100,000. 

Town Centre (Town) 

Also: Local Shopping Centre 

Focal point for a local community. May contain 

only a few commercial or retail services, focal 

point of local civic activity. Major stop for local 

transport, occasionally a stop for regional 

transport. Examples: Merriwa, Berrima, 

Bundanoon. Population generally under 

10,000. 

Situations -Areas 

Dense Urban (D Urban) 

Densely populated 

residential/commercial area. Comprehensive 

local transport coverage, often overlapping 

with services from other areas. Often contains 

significant transport interchanges. Examples: 

Newtown, Chatswood, Strathfield, central 

Newcastle. 

Urban (Urban) 

Standard urban area, medium density 

population, car the dominant form of 

transport. Good local transport available but 

less common than in dense urban areas, may 

contain a significant transport interchange. 

Examples: Mt Druitt, Blacktown, Liverpool. 

Rural (Rural) 

This category also accounts for fringe 

urban areas. Local transport usually restricted 

to one or two local service providers, which 

may be intermittent. Area linked at a central 

point (usually a town) to greater transport 

network. Examples: The Oaks, Kurrajong Hills. 

Interchanges 

NOTE: An interchange may not necessarily be 

contained in a single building. Any defined area 

that contains significant transport activity may 

be considered to be an interchange. 

Regional Interchange (R Inter) 

Very high frequency of trains relative 

to region, focal point of an extensive bus 

network (local, regional and long distance), 

well serviced by taxis. Example: Parramatta. 

Sub Regional Interchange (SR Inter) 

Good frequency of services relative to 

region, focal point of a local or regional bus 

network (may be a stop on long distance bus 

routes), well serviced by taxis. Example: 

Liverpool. 

Local Interchange (L Inter) 

Also: Ferry Wharf 

May or may not include train station, focal 

point of local bus network, major stop on 

regional routes. May or may not be serviced by 

taxis. Example: Neutral Bay Junction. 

Stops 

Terminus (Terminus) 

End point of a route, in many cases 

part of an interchange. 

Standard Stop (Stop) 

Also: Monorail Stop, Light Rail Stop, 

Nightride Stop, School Bus Stop, 

Part Time Stop 

Standard passenger pick-up and set down stop, 

may incorporate one or more routes. Part time 

stops should always identify hours and, where 

appropriate, days of operation. 

Set Down Only Stop (SDO Stop) 

No passenger pickup from these stops. 

Often at the end of a route. 

PAGE A 2 




1.2 Information per Situation 

1.2 



PAGE A 3

1.3 

1.3 Definition of Terms 

Information - Directions 

Directions From Local Area (From 

Local) 

Directions to interchange from the local area, 

particularly areas likely to attract people 

unfamiliar with the area (eg sports grounds). 

Directions to Local Area (To Local) 

Directions from interchange to popular 

destinations in the surrounding area (eg 

hospitals, landmarks). 

Directions to Other Transport (To 

Trans) 

Directions to all other public transport in the 

immediate vicinity of the interchange. 

Information - Stop Identification 

Taxi Rank Identification (Taxi Id) 

Identification of taxi rank. 

Stop/Stand Identification (Stop Id) 

Appropriate stop signage (see tables 

5.2, 5.3 & 5.4). 

Information - Miscellaneous 

Real Time Information (R T Info) 

Variable message sign displaying real 

time information on departure times. No 

standard system adopted at this stage. 

Clocks (Clock) 

Clocks 

Information - Locality Maps 

Locality Map (Loc Map) 

A map showing the area around the 

stop. To be provided in A size format. 

Information - Transport Maps 

Network Map (Net Map) 

A1 map of all services and significant 

destinations in area. 

Destination Map (Dest Map) 

A3 map showing all routes, sections 

and significant destinations serviced by the 

routes at that stop. Replaces route map when 

used. 

Route Map (Route Map) 

A3 or A4 map showing one or two 

routes, sections and significant destinations for 

that stop. 

Information - Timetables 

Chronological Listing (Chrono) 

List of all scheduled departures from a 

stop, stand or interchange in chronological 

order. Must be used in conjunction with a 

network or destination map. 

Timetable (Timetable) 

A3 or A4 listing of times of a particular 

service stopping at a particular stop. 

Information - Sign Faces 

Identification (Id) 

Appropriate pictogram or identifying text. 

ITIS (ITIS) 

"Stop specific Transit Stop Number 

(TSN) and 131 500 telephone number, used 

only in the Integrated Transport Information 

Service (ITIS) area, commonly referred to as 

"Transport Infoline". 

Section (Section) 

Section Text and/or number. 

Route Name and Number 

(Name/No.) 

Listing of all route names and numbers 

servicing the stop. 

Operator Identification (Op Id) 

Allowance for government or private 

operator to incorporate their name on signage. 

Additional Information (Add Info) 

Additional Information as required, eg. 

Alight here for Wynyard or Catch bus 352 for 

Westmead Hospital. 

PAGE A 4 




1.4 Operator Specific Transport Signage 

1.4 

The signs outlined in these guidelines have 

been designed to complement a wide 

variety of existing transport signage in 

NSW. It is intended that most existing 

transit signage will be updated over time 

to meet the visual standards set out in this 

report. 

At the time of writing, one transport 

organisation has secured an exception to 

meeting these standards. That organisation 

is State Rail. State Rail’s “Station 

Wayfinding Sign System” has been 

approved for use within true station 

environments only. Refer to State Rail’s 

“Signing Design Guide” for further 

information. 

In exceptional circumstances, other 

organisations may apply to vary the 

requirements of these guidelines. Approval 

to do so will be at the sole discretion of the 

Department of Transport. Before applying 

for such an exemption however, an 

applicant must, at a minimum, satisfy the 

following criteria: 

• Provide a significant and/or substantial 

& independent transport service. 

• Have exclusive use of the facilities (ie 

stops) within that network. 

• Have undertaken to implement a 

professionally designed signage 

package. 

• Have displayed evidence of 

consideration of the interaction 

between the proposed signage and 

these guidelines. 

• Provide valid and compelling reasons 

for an exception to be made. 

Regardless of exemptions granted under 

this provision, external signage must 

always incorporate the guidelines from 

sections 5 & 6 of this report. 



PAGE A 5

1.5 

1.5 Independent Signage Development 

Due to the variety of transport signage 

situations and requirements found in NSW, 

it is impossible for these guidelines to 

provide for all eventualities. To allow for 

this, and provide for future development of 

the sign families, stakeholders may apply 

for additional sign types or designs to be 

allowed. 

Approval to develop additional signage will 

be at the sole discretion of the Department 

of Transport. Before applying for such an 

exemption however, an applicant must 

satisfy at least one of the following criteria: 

• Be proposing a higher level of design 

than required in the guidelines. 

• Provide evidence that signs found in 

these guidelines do not meet the 

applicant’s signage requirements. 

External identification signs for 

interchanges and purpose designed stops 

are examples of situations that meet these 

requirements. 

Prior to construction all signage designs 

must be submitted to the Department of 

Transport for approval. Final approval is at 

the sole discretion of the Department of 

Transport. 

Should approval be given to proceed with 

a sign type, copies of the construction and 

graphic details must be provided to the 

Department of Transport for their records. 

If the sign type is to be added to future 

copies of this document for general use 

(appendix E3), the Department of 

Transport will seek the approval of the 

applicant before doing so. 

Note: Sydney Ferries are undertaking the 

development of signage for wharves. They 

have been issued these guidelines, and are 

developing their signage in-line with the 

information contained within. 

Upon receiving approval to proceed with 

signage development, the applicant must: 

• Follow the relevant graphic and 

construction standards set out in 

this document. 

• Employ the services of a professional 

signage designer in development of the 

signage. 

• Follow as closely as possible the 

standards set by signage found in these 

guidelines. 

Common sense should be used in applying 

these regulations. Variations to the above 

requirements will be considered as long as 

the final designs display sensitivity towards 

the family look of the signage found in 

these guidelines. 

No exemptions will be made to the 

minimum level of information required in 

section 2.2. 

PAGE A 6 




1.5 

This page has been deliberately left blank. 



PAGE A 7

2. Transit Stop Signage 

2 

This section outlines the information 

requirements for Transit Stop signage in 

NSW, appropriate sign types and their 

construction and graphic layouts. 

The correct use of colours, fonts, 

pictograms and arrows for all wayfinding 

signage is set out in section 5. 



PAGE B 1

2.1 

2.1 Sign Selection & Hierarchy 

The following tables list the information 

requirements for transit stops, and the 

appropriate sign types that may be 

considered. 

See section 1 for definitions of the terms 

and symbols used in these tables. 

Sign Selection 

First use table 2.1 to verify the required 

level of information for a particular stop. 

Then use tables 2.2 & 2.3 to ascertain 

which sign types may be considered given 

the situation and information 

requirements. Most situations allow a 

choice of several sign types, if this is the 

case the following hierarchy is to be 

observed: 

Upgrading 

“U Pole Signs” or “Plinth Signs” are to be 

used when a J Pole Sign is unable to 

accommodate all the information required, 

or as directed by table 2.3 - Stop Signs Per 

Situation. If a U Pole Sign is unable to 

accommodate all the information required, 

then additional U Pole Signs are to be 

installed. 

Plinth Signs are to be used in areas of high 

civic design standards. 

These requirements may be varied by 

individual contracts and performance 

targets. If in doubt, consult with the 

Department of Transport prior to final sign 

selection. 

Standard Sign 

The ‘J Pole Sign’ is the standard stop sign. 

It should be used in most locations, and is 

to be the starting point for selection of all 

transit stop signage. 

Downgrading 

There may be situations where a J pole 

sign is either not applicable or a less 

intrusive sign is required. In this instance a 

“Flag Sign” or “Basic Post Sign” may be 

used. 

Basic Post Signs are allowable only if: 

• There is no kerb or gutter. 

• The stop is on a local road only (with the 

exception of rural areas, where the post 

may be installed on a major road). 

Flag Signs are allowable only if: 

• The stop is serviced by only 1 route 

(daily). 

• There are 10 or less stoppings per day. 

• The stop is on a local road only 

(regardless of location). 

• The stop does not include section 

numbers. 

Any downgrading of signs is to be 

approved by the Department of Transport. 

PAGE B 2 




Table 2.1 Information per Situation 

2.1 



PAGE B 3

2.1 

Table 2.2 Information Per Stop Sign 

PAGE B 4 




Table 2.3 Stop Sign Per Situation 

2.1 

NOTE: See additional conditions on page 

B2 for appropriate sign selection. 



PAGE B 5

2.2 

2.2 Transit Stop Sign Family 

PAGE B 6 




2.2 

NOTE: Future developments in the Transit Stop 

Sign Family are to be found in appendix E3. 



PAGE B 7

2.2 

Basic Post Sign - Sign Face Detail 

PAGE B 8 




Flag Sign - Sign Face Detail 

2.2 



PAGE B 9

2.2 

J Pole Sign - Sign Face Detail 

PAGE B 10 




U Pole Sign - Sign Face Detail 

2.2 



PAGE B 11

2.2 

Plinth Sign - Sign Face Detail 

PAGE B 12 




Section Plate - On J and U Pole Signs 

2.2 



PAGE B 13

2.2 

Basic Post Sign 

PAGE B 14 




2.2 



PAGE B 15

2.2 

Flag Sign 

PAGE B 16 




2.2 



PAGE B 17

2.2 

J Pole Sign 

PAGE B 18 




2.2 



PAGE B 19

2.2 

U Pole Sign 

PAGE B 20 




2.2 



PAGE B 21

2.2 

Plinth Sign 

PAGE B 22 




2.2 



PAGE B 23

2.3 2.3 Construction & Location 


Concrete footing to engineers 

design and certification 

PAGE B 24 




2.3 

Materials 

Seasoned timber, aluminium, steel or PVC 

RHS. 

Finishes 

Painted yellow (or self coloured PVC) with 

grey at base of post. 

Graphics 

Masked and sprayed or screen printed blue 

bus stop on approach side, infoline and 

stop number on away side. 

NOTES 

• Refer to section 5.1 for colour 

definitions. 

• All dimensions are in mm unless 

otherwise stated. 

• Refer to appendix E1 for engineers 

specifications and additional 

construction options. 

• Set out dimensions are as per those 

specified in State Transit’s Bus Stop 


Installation 

In concrete footing to engineers design 

and certification. 

Location 

Signs installed in the ground are to be 

located a minimum of 600 from the kerb 

in line with bus door when stopped. 

There should be a minimum of 1200 

between the sign structure and nearest 

obstruction on the footpath side to allow a 

clear access path. 



PAGE B 25

2.3 

Flag Sign 

PAGE B 26 




2.3 

Materials 

60 CHS steel pole, 3mm aluminium sign 

face spot welded to 30x30x3 aluminum 

angle as indicated, fabricated aluminium 

timetable boxes. 

Finishes 

Pole galvanised, with 1000 high 

retroreflective yellow engineers grade vinyl 

band to completely encircle pole between 

1750 and 750 from GL. Sign face and 

angle painted two pack polyurethane satin 

finish or powder-coat with overcoating of 

clear two pack polyurethane anti-graffiti 

finish before vinyl graphics are applied. 

Installation 

Signface fixed to pole with 3 x 10mm 

stainless steel bands. 

Post in concrete footing to engineers 

design and certification. Paved surfaces are 

to be removed and replaced over footing 

and made good. In grassed locations 

footing is to be designed as a mowing strip 

to prevent damage to the pole. 

Note: 

In special circumstances the Flag Sign may 

be attached to existing infrastructure. 

Location 




Timetable 

A4 boxes only are to be used on Flag Sign 

poles. Timetable cases are to be painted 

two pack polyurethane satin finish blue. 

Timetable cases are to meet the criteria of 

maximum durability, resistance to damage 

and corrosion, minimum maintenance, 

ease of use for timetable changes, and 

resistance to tampering. Cases are to be 

designed to have no recesses or sections in 

which litter could be placed. 

Note: 

These are interim guidelines for timetable 

cases. New protocols are under 

development and should be available in 

the first half of 2003. 

NOTES 


definitions. 













Signs installed over head height are to be 

installed with minimum dimension from 

their underside to ground of 2100. 



PAGE B 27

2.3 

J Pole Sign 

PAGE B 28 




2.3 

Materials 

60 CHS steel pole, 4 steel lugs spot welded 

to CHS, 1.6 aluminium sign face, 

fabricated aluminium timetable boxes. 

Finishes 




1750 and 750 from GL. Sign face painted 

two pack polyurethane satin finish or 

powder-coat with overcoating of clear two 

pack polyurethane anti-graffiti finish before 

vinyl graphics are applied. 

Poles may be painted when used in areas 

of high civic design standards or when 

used in situations with many other signs 

eg. at interchanges. Local councils may 

apply to paint poles a suitable neutral 

colour to meet local design guidelines. Pole 

colours must have a luminance contrast 

with the background of at least 30% to 

comply with the Disability Standards for 

Accessible Public Transport. 

Installation 


and certification. Paved surfaces are to be 

removed and replaced over footing and 

made good. In grassed locations footing is 

to be designed as a mowing strip to 

prevent damage to the pole. 

Location 




Timetable and Map Boxes 

A4 boxes only are to be used on J poles. 

These are to be installed generally around 

eye level or 1450 from the ground with a 

maximum of 1750 and minimum of 750. 

Where possible always install double sided 

timetable cases. Timetable cases are to be 

painted two pack polyurethane satin finish 

blue. 








Note: 





NOTES 


definitions. 


















PAGE B 29

2.3 

U Pole Sign 

PAGE B 30 




2.3 

Materials 

60 CHS steel pole, 4 steel lugs spot welded 

to CHS, 2 steel flanges spot welded to 

CHS, 1.6 aluminium sign face, fabricated 

aluminium timetable boxes. 

Finishes 




1750 and 750 from GL. Sign face painted 

two pack polyurethane satin finish or 

powder-coat with overcoating of clear two 

pack polyurethane anti-graffiti finish before 

vinyl graphics are applied. 

Poles may be painted when used in areas 

of high civic design standards or when 

used in situations with many other signs 

eg. at interchanges. Local councils may 

apply to paint poles a suitable neutral 

colour to meet local design guidelines. Pole 

colours must have a luminance contrast 

with the background of at least 30% to 

comply with the Disability Standards for 

Accessible Public Transport. 

Installation 







Location 




Timetable, Map Boxes & RT Info 

A3 boxes only are to be used on U poles. 

These are to be installed generally around 

eye level or 1450 from the ground with a 

maximum of 1750 and minimum of 750. 

Where possible always install double sided 

timetable cases. Where an RT Info unit is to 

be used this is to always be placed above 

the timetable and map boxes. Timetable 

cases are to be painted two pack 

polyurethane satin finish blue. 








Note: 





NOTES 


definitions. 


















PAGE B 31

2.3 

Plinth Sign 

Concrete footing to engineers 

design and certification 

PAGE B 32 




2.3 

Materials 

Aluminium extrusion for plinth, aluminium 

sign panel, fabricated aluminium timetable 

boxes. 

Finishes 

Plinth painted grey two pack polyurethane 

to bottom of sign panels, blue two pack 

polyurethane or powder-coat above this 

with overcoating of clear two pack 

polyurethane anti-graffiti finish before 

other graphics are applied. 

Retroreflective yellow engineers grade vinyl 

band to edges of plinth between 1817 and 

817 form GL. Sign panels and timetable 

boxes painted two pack polyurthane blue. 

Installation 







Location 








Timetable, Map Boxes & RT Info 

A3 boxes only are to be used on plinth 

signs. These are to be installed generally 

around eye level or 1500 from the ground 

with a maximum of 1817 and minimum of 

818. When maps are used these are to be 

located above timetable boxes. 

Where an RT Info unit is to be used this is 

to always be placed above the timetable 

and map boxes. Timetable cases are to be 

painted two pack polyurethane satin finish 

blue. 








Note: 





NOTES 


definitions. 











PAGE B 33

2.3 

Section Number Plate 

on J and U Pole Signs 

PAGE B 34 




2.3 

Materials 

Section plate 1.6 polypropylene sheet die 

cut to shape. 

Two 16x16x1.6 aluminium equal angles 

mill finish. 

NOTES 


definitions. 



Installation 

Rivet equal angles together encasing 

polypropylene as shown, ensure 

polypropylene is securely held along entire 

height. 

Rivet assembly securely to pole. 

Install on kerb side of J or U pole only. 

Ensure section information is facing 

approach side. 



PAGE B 35

2.4 2.4 Graphic Layouts 


PAGE B 36 




2.4 

Background 

Paint two pack polyurethane satin yellow & 

grey base. 

Text, Arrows and Lines 

Masked and sprayed or screen printed blue 

bus stop on approach side, infoline, stop 

number, *signal driver and line on away 

side. 

* Signal driver text may in the future be 

required to be tactile. 

NOTES 

• Dashed lines are keylines for placement 

only, do not print. 




definitions. 

• Refer to section 5.2 for pictograms. 

• Refer to section 5.3 for typefaces. 

• Additional layout specifications may be 

found in appendix E2. 



PAGE B 37

2.4 

Flag Sign 

PAGE B 38 




2.4 

Background 

Paint two pack polyurethane satin blue 

Yellow 

Pictogram background disk and infoline 

band retroreflective yellow engineers grade 

vinyl with screen printed pictogram and 

text in opaque blue. 

Bus stop number typeface Meta Book 

Caps, leave a space between the first four 

numbers of the bus stop number and the 

next two (or three) numbers. 

NOTES 


only, do not print 


otherwise stated.. 


definitions. 





Anti Graffiti 

Overcoating of clear satin two pack 

polyurethane over assembled background 

and yellow printed vinyl. 

Other Text 

Main text in satin white vinyl. 

Route number typeface Meta Bold Caps. 

Route name typeface Meta Book Roman. 

Additional text typeface Meta Book 

Roman. 

Operator’s name and signal driver text 

(where used) in retroreflective yellow 

engineers grade vinyl, typeface Meta Book 

Caps. 



PAGE B 39

2.4 

J Pole Sign 

PAGE B 40 




2.4 

Background 


Yellow 









NOTES 






definitions. 





Anti Graffiti 




Other Text 





Roman. 




Caps. 



PAGE B 41

2.4 

U Pole Sign 

PAGE B 42 




2.4 

Background 


Yellow 









NOTES 






definitions. 





Anti Graffiti 




Other Text 





Roman. 




Caps. 



PAGE B 43

2.4 

Plinth Sign 

PAGE B 44 




2.4 

Background 


Yellow 

Pictogram background disk, infoline band 

and section band retroreflective yellow 

engineers grade vinyl with screen printed 

pictogram and text in opaque blue. 





Section number and text retroreflective 

yellow engineers grade vinyl when 

required. 

NOTES 


only, do not print 


otherwise stated.. 


definitions. 





Anti Graffiti 




Other Text 

Main text in white vinyl. 




Roman. 

Operator’s name, section number and 

signal driver text (where used) in 

retroreflective yellow engineers grade vinyl, 

typeface Meta Book Caps. 



PAGE B 45

2.4 

Section Panel 

PAGE B 46 




2.4 

Background 

Screen print satin blue both sides 

Yellow 


yellow engineers grade vinyl. 

Section number typeface Meta Bold Caps. 

Section text typeface Meta Medium Caps. 

NOTES 






definitions. 




PAGE B 47

2.5 

2.5 Shelter Signage 

Shelter Stop Identification Signage 

To provide a consistent image across the 

public transport network it is necessary to 

provide guidelines regarding the signage 

and provision of information at stop 

shelters. Further information regarding the 

set out and design of bus shelters can be 

found in the the State Transit "Bus Stop 

Installation Guide for Local Councils", an 

amended version of which can be found in 

Appendix E4. 

Unless prohibited by access or other 

environmental considerations, a sign from 

the Transit Stop Sign Family must be used 

in conjunction with a shelter. 

Where it not possible to place a Transit 

Stop Sign, one of two options are available 

for identification of the shelter as a stop. 

Option 1. 

The shelter must use the standard 

identification signage for shelters: ie the 

Shelter Stop Identification Sign and 

Shelter Section Plate. 

NB The Shelter Section Plate (as defined 

in the following pages) is an interim 

design. New protocols are being 

developed in conjunction with the State 

Transit Authority, and an Addendum 

covering Section Plates will be issued 

before June 2003. 

Option 2. 

The shelter is to be designed with 

integrated identification and Section 

signage as part of it’s overall 

appearance. (See note on Shelter 

Section Plate above). 

Additional Information Requirements 

Whether using option 1 or 2 for stop 

identification, allowances must be made 

for the provision of all other information 

normally found on Transit Stop Signage to 

be displayed in the shelter. Provisions for 

the following information needs to be 

made: 

Timetable Cases 

As a minimum at east two, preferably four, 

A4 sized timetable cases or at least one, 

preferably two A3 sized timetable cases. 

More or larger cases may be required by 

service providers, provision should be 

made for this eventuality. These cases are 

to be placed so as to not be obscured by 

people seated in the shelter. Timetable 

cases are to provide all information 

normally found on stop signage, including 

route names and numbers, operator 

identification and space for additional 

information. 

ITIS Information 

The ITIS number, phone number & phone 

pictogram are to be provided on a 

separate signage panel in the same 

location as the timetable cases. This 

information is to be printed on 

retroreflective yellow vinyl and protected 

with a clear satin anti-grafitti overcoat. 

Minimum sizes for this information are as 

per the J Pole ITIS information area. ITIS 

information is not to be provided as part of 

a printed timetable or map. 

The correct use of colours and typefaces 

for all information is as per the graphic 

standards set out in Section D. 

PAGE B 48 




2.5 

Indicative integration of required 

information into a central location. 



PAGE B 49

2.5 

Option 1. Standard Signage 

The Shelter Stop Identification Sign and 

Shelter Section Plate are designed to 

effectively and consistently identify shelters 

as part of the NSW public transport 

network. 

Only these signs may be used for shelter 

stop identification unless meeting the 

requirements for Option 2. 

Construction, location & layout 

specifications for these signs are to be 

found on pages B54-57. 

Note 

The standard shown here for the Shelter 

Section Plate is an interim sign. New 

protocols are being developed in 

conjunction with the State Transit 

Authority, and should be available in the 

first half of 2003. 

PAGE B 50 




2.5 



PAGE B 51

2.5 

Option 2. Integrated Signage 

Where stop identification signage is 

integrated into a shelter as allowed by 

option 2 (above), the following criteria 

must be met: 

The stop is to be identified with a 

pictogram of at least 360mm field 

diameter, or the text "BUS STOP" as per 

artwork supplied for the basic post sign 

and minimum cap height 80mm. 

Pictograms must be surrounded by at least 

a 20mm wide blue border. 

Provision is to be made for the inclusion of 

up to three section numbers, supported by 

the text “Section”, with minimum cap 

heights as per the Shelter Section Plate 

Interim Design. New protocols are being 

developed in conjunction with the State 

Transit Authority, and an Addendum 

covering Section Plates will be issued 

before June 2003. 

Where possible the bus stop pictogram or 

text should be located at the point where 

the bus is to draw up to the kerb. 

The bus stop pictogram (or text) and 

section numbers must be clearly visible to 

bus drivers from the approach side of the 

shelter. 

The bus stop pictogram (or text) must be 

clearly visible to pedestrians from both the 

approach and departure sides of the 

shelter. 

The correct use of colours, typefaces and 

pictograms for all signage is as per the 

graphic standards set out in Section D. 

PAGE B 52 




2.5 

Integrated Signage Examples 

Example 1 Example 2 



PAGE B 53

2.5 

Shelter Stop Identification Sign 

Construction, Location & Layout 

PAGE B 54 




2.5 

Materials 

6mm aluminium plate. 

Finishes 

Sign edges, stem and angle painted two 

pack polyurethane satin finish before vinyl 

graphics disc are applied. Colour either 

grey or to match shelter structure. 

NOTES 




definitions. 



Installation 

* Tap and screw or rivet using 76x76x6 

aluminium angle to structure, or as 

otherwise directed by shelter provider. 

Ensure stem remains vertical. Fixing heads 

are to be touched up to match sign face. 

* NOTE: Nominal fixing. For large runs of 

this sign type to a common shelter design 

this detail may be varied with the 

agreement of the Department of Transport. 

Location 

Signs are to be installed in a conspicuous 

location on the roof of the shelter, closest 

to the pull up location of the front of a 

bus. On modern shelters this will generally 

be above the roof on the departure side. 

Yellow & Blue 

Pictogram background disk retroreflective 

yellow engineers grade vinyl with screen 

printed pictogram and outside circle in 

opaque blue. 



PAGE B 55

2.5 

Shelter Section Plate Interim Design 

Construction, Location & Layout 

Note: 

The standards shown here for Shelter 

Section Plates are interim signs. New 

protocols are being developed in 

conjunction with the State Transit 

Authority, and an Addendum covering 

Section Plates will be issued before June 

2003. 

PAGE B 56 




2.5 

Materials 

3mm aluminium plate. 

Finishes 

Sign face, sides & back painted two pack 

polyurethane satin finish before vinyl 

graphics are applied. 

NOTES 




definitions. 



Installation 

* Tap and screw or rivet using 76x76x6 

aluminium angle to structure, or as 

otherwise directed by shelter provider. 

Ensure sign remains vertical. Fixing heads 

are to be touched up to match sign face. 

* NOTE: Nominal fixing. For large runs of 

this sign type to a common shelter design 

this detail may be varied with the 

agreement of the department of Transport. 

Location 

Signs are to be installed in a conspicuous 

location on the approach side of the roof 

of the shelter. 

Text 


yellow engineers grade vinyl. 

Section number typeface Meta Bold Caps. 

Section text typeface Meta Medium Caps. 



PAGE B 57

3. Directional Signage 

3 

These guidelines are intended to establish 

principles for the signage leading to, and 

in the immediate vicinity of, public 

transport. They must be read in 

conjunction with the rest of this report. 


pictograms and arrows for all wayfinding 

signage is set out in Section 5. 



PAGE C 1

3.1 

3.1 Guidelines For Use 

Table 3.1 shows the situations where 

directional information is required. These 

requirements may be varied by individual 

contracts and performance targets. If in 

doubt consult with the Department of 

Transport prior to final sign selection. 

See section 1 for definitions of the terms 

and symbols used in these tables. 

Signage Requirements 

The following list presents a prioritised list 

of the destinations that may be required 

on a wayfinding sign. 

a. Directions to Local Trains 

b. Directions to Local Buses, Ferries, 

Monorail and Light Rail 

c. Directions to Taxis 

d. Directions to Long Distance Trains 

e. Directions to Coaches (or other long 

distance bus services) 

f. Kiss & Ride 

g. Bike Lockers 

Placement Principles 

The placement of wayfinding/directional 

signage is subject to many variables, and it 

is therefore impossible to set strict 

guidelines. The initial decision to provide 

signage in the area around an interchange, 

and at what distance, must be made by 

the relevant operators or their consultants. 

Having made this decision the following 

principles should be followed. 

b. Clarity 

Text and graphic messages on signs should 

be unambiguous. For instance, where 

directions are given to two bus 

interchanges, each must include an 

element of differentiation (eg Northern 

Services & Southern Services, or a listing of 

routes). 

c. Simplicity 

Pedestrians should generally be directed 

along the shortest and simplest path 

possible. 

d. Access 

Freestanding signs are not to be installed 

in locations adjacent to access paths such 

that pedestrians may walk into them. Signs 

should be positioned adjacent to buildings, 

street furniture or other landscaping that 

enables clear access paths, high visibility 

and provide natural barriers that prevent 

accidental collision. A 1200mm access path 

must be available on at least one side of a 

freestanding sign. 

NOTE 

If any uncertainty exists regarding 

placement and selection of wayfinding 

signage, these signs should be reviewed by 

the Department of Transport prior to any 

work being commenced. 

a. Consistency 

The distance between two signs should 

enable a pedestrian to see the next sign in 

the sequence from the current sign. 

Where an initial direction to transport has 

been given, further directions must be 

provided on a regular basis and at any 

decision points on the intended route. 

Signs should be consistent in location, eg 

where the public would expect to find 

them on buildings or poles and in height. 

PAGE C 2 




Table 3.1 Information per Situation 

3.1 



PAGE C 3

3.2 3.2 Wayfinding Case Study 

All signs are taken from the wayfinding 

sign family. 

Messages are presented as seen in the 

appropriate direction of travel. 

Signs shown connected by a line indicate 

opposite sides of the same sign. 

PAGE C 4 




3.2 



PAGE C 5

3.3 

3.3 Directional Sign Family 

PAGE C 6 




3.3 



PAGE C 7

3.3 

Single Directional 

PAGE C 8 




3.3 



PAGE C 9

3.3 

Multiple Directional 

PAGE C 10 




3.3 



PAGE C 11

3.3 

Large Directional 

PAGE C 12 




3.3 



PAGE C 13

3.3 

Post Directional 

PAGE C 14 




3.3 



PAGE C 15

3.3 

Pylon Directional 

PAGE C 16 




3.3 



PAGE C 17

3.3 

Plinth Directional 

PAGE C 18 




3.3 



PAGE C 19

3.4 3.4 Construction & Location 




PAGE C 20 




3.4 

Materials 

1.6 mm aluminium sign face for wall 

mounting 

5 mm or thicker as required aluminium 

sign face for post or pole mounting 

Finishes 

Sign face painted blue two pack 

polyurethane satin finish with overcoating 

of clear two pack polyurethane anti-graffiti 

finish. 

NOTES 


definitions. 




specified in State Transit’s 1999 Bus Stop 


Graphics 

Mask and spray all graphics satin two pack 

polyurethane. 

Installation 

All fixings to engineers design and 

certification. Any affected surfaces are to 

be removed and replaced over footing and 

made good. 

Location 






PAGE C 21

3.4 


5 

50 

5 

750 

5 

PAGE C 22 




3.4 

Materials 

60 SHS steel posts and crossbar, fabricated 

aluminium sign face with invisible fixings. 

Finishes 




finish. 

Posts and crossbar powdercoated or 

painted two pack polyurethane satin grey. 

Retroreflective yellow vinyl strip on side, 50 

wide 1045 tall between 750 and 1795. 

NOTES 


definitions. 






Graphics 


polyurethane. 

Installation 






prevent damage to the post. 

Location 


located a minimum of 600, from any kerb. 

A 1200mm access path must be available 

on at least one side of a freestanding sign. 








accidental collision. 



PAGE C 23

3.4 


5 

50 

5 

750 

5 

PAGE C 24 




3.4 

Materials 

Sign structure fabricated from aluminium, 

welded and ground to provide smooth 

appearance all around. 2 mm wide 

machined recess between blue top and 

grey base of sign. 

Finishes 




finish. 

2 mm recess and below painted two pack 

polyurethane satin grey. 



NOTES 


definitions. 






Graphics 


polyurethane. 

Installation 






prevent damage to the sign. 

Location 















PAGE C 25

3.4 


5 

50 

5 

750 

5 

PAGE C 26 




3.4 

Materials 

Sign structure fabricated from aluminium, 

welded and ground to provide smooth 

appearance all around. 2 mm wide 

machined recess between blue top and 

grey base of sign. 

Optional construction aluminium extrusion 

for plinth. 

NOTES 


definitions. 






Finishes 




finish. 

2 mm recess and below painted two pack 

polyurethane satin grey. 



Graphics 


polyurethane. 

Installation 






prevent damage to the sign. 

Location 















PAGE C 27

3.5 



PAGE C 28 




3.5 

Background 

Paint two pack polyurethane satin blue. 


Mask and spray two pack polyurethane 

satin white. 

Primary Information typeface Meta 

Medium except numbers which are Meta 

Medium Caps. 

Secondary Information typeface Meta Book 

except numbers which are Meta Book 

Caps. 

NOTES 


only, do not apply. 


definitions. 

• Refer to section 5.2 for pictograms & 

arrows. 




Pictogram Field 


satin yellow. 

Pictogram 


satin blue. 

Anti Graffiti 


polyurethane. 



PAGE C 29

3.5 




PAGE C 30 




3.5 

Background 




satin white. 



Medium Caps. 



Caps. 

NOTES 




definitions. 


arrows. 






satin yellow. 

Pictogram 


satin blue. 

Anti Graffiti 


polyurethane. 



PAGE C 31

3.5 


PAGE C 32 




3.5 

Background 


Arrow 


satin white. 



satin yellow. 

NOTES 




definitions. 


arrows. 




Pictogram 


satin blue. 

Anti Graffiti 


polyurethane. 



PAGE C 33

3.5 


PAGE C 34 




3.5 

Background 




satin white. 



Medium Caps. 



Caps. 

NOTES 




definitions. 


arrows. 






satin yellow. 

Pictogram 


satin blue. 

Anti Graffiti 


polyurethane. 



PAGE C 35

4. Interchange Signage 

4 

These guidelines are intended to establish 

principles for the wayfinding and 

information signage of interchanges. Train 

and ferry information and platform signage 

is not covered in this report. The guidelines 

must be read in conjunction with the rest 

of this report. The interchange signs 

presented in this section are intended only 

as examples of correct application of these 

principles. For a more detailed 

investigation of the requirements for 

interchange signage refer to the 

Department of Transport’s "Model 

Guidelines for Visual Information at 

Interchanges", and the CityRail's "Sign 

Types Manual". Interchanges, regardless of 

ownership, are to follow the uniform 

standards set in this document. 


pictograms and arrows for all interchange 

signage is set out in Section 5. 



PAGE C 37

4.1 


Refer to table 3.1 information requirements 

at interchange facilities. These 

requirements may be varied by individual 

contracts and performance targets. If in 

doubt consult with the Department of 

Transport prior to final sign selection. 

Signage Requirements 

Additional to the information requirements 

outlined in table 3.1, the following is a 

suggested prioritised list of information 

and directions that must be provided at an 

interchange. 

Local and Long Distance Trains 

Directions to platforms (including 

accessible options) 

Information on routes available at given 

platforms* 

Local and Long Distance Buses, Ferries, 

Monorail & Light Rail 

Directions to platforms (including 

accessible options) 

Directions to stands when platforms do not 

exist 

Information on routes available at given 

stands* 

* Omitted when all similar transport 

services (eg all buses) are located in the 

same direction. 

** Information provided wherever disabled 

access alternatives are available (eg stairs 

with lift nearby) and at lifts or ramps. 

*** Only in internal areas of an 

interchange. Correct placement of 

directions and information at an 

interchange can be achieved following 

these criteria. 

NOTE 

Actual priorities for directional information 

may vary slightly from place to place, the 

relevant local authorities should be 

consulted prior to any selection of signs 

and messages. 

Taxis 

Directions to taxi rank (including accessible 

options) 

Lifts and Ramps 

Directions to lifts and/or ramps (including 

accessible pictogram) 

Lift/ramp destinations** 

Immediate Local Area Directions 

Exit directions including street names 

Directions to parking 

Directions to Interchange Facilities*** 

Directions to kiss n’ ride areas, bicycle 

parking/lockers, ticket sales, information 

points, toilets, telephones, etc. 

Other Local Area Directions 

Directions to local area landmarks and/or 

facilities 

PAGE C 38 




4.1 

Placement Requirements 

Directions are to be placed at any point 

where the public has a choice of two or 

more paths. This includes, but is not 

limited to, station entrances and stairs 

leading to/from bus platforms. Directions 

may also be repeated where there is a long 

distance between two signs. 








accidental collision. A 1200mm access path 

must be available on at least one side of a 

freestanding sign. 

Real Time Info 

At CIA when required. 

Bus Stand Id 

At each bus stand. 

Taxi Rank Id 

At each taxi rank. 

Facility Id 

At each facility 

* CIA - Central Information Area. A Central 

Information Area should be established at 

all interchanges. A central point of the 

interchange, often at the intersection of 

several paths leading to multiple transport 

options. 

Information should be provided in the 

locations specified here: 

Timetables 

Individual stands and Central Information 

Area (CIA - *See definition supplied). 

Route Maps 

Individual Stands, also at the CIA where 

destination guides are not provided. 

Network Map 

At CIA. 

Destination Guide 


Chronological Listing 


Locality Map 

As per State Rail requirements. Where no 

train service exists, or is infrequent 

compared with bus services, this may be 

located in a CIA. 

Clocks 




PAGE C 39

4.2 4.2 Interchange Case Study 

All signs are taken from the interchange 

sign family. 

Messages are presented as seen in the 

appropriate direction of travel. 

Signs shown connected by a line indicate 

opposite sides of the same sign. 

Identification signs for facilities are not 

dealt with in this study. 

Messages on signs 1,2 and 3 are indicative 

of all signs bearing that number. 

PAGE C 40 




4.2 



PAGE C 41

4.3 4.3 Interchange Sign Family 

PAGE C 42 




4.3 



PAGE C 43

4.3 

PAGE C 44 




4.3 



PAGE C 45

5. Graphic Standards 

5 

Public transport signage competes for 

recognition with a myriad of other signs 

and visual elements in the city and urban 

environment. 

To be effective public transport signage 

needs to be identifiable, understandable 

and informative. 

Distinctive, attractive and clear signage 

when applied consistently assists the 

amenity of travellers and contributes to the 

image and identity of public transport. 

The graphic standards set out here 

establish the elements to be used and rules 

for their use. These include colours, 

typefaces, pictograms and arrows, graphic 

layouts and conventions for ordering and 

arrangement of information. 

The strict adherence to these standards will 

assist in the provision of public transport 

signage that is coordinated, legible and 

effective. 



PAGE D 1

5.1 

5.1 Colours 

Satin Blue Colour 

To match Pantone 654C 

Paint: Dulux Phantom Blue 72BB 07\288 

Powder Coat: Dulux Space Blue 19990 

Yellow Vinyl 

3M SS0 660, 

690-71 Retroreflective engineers 

grade vinyl 

Satin Yellow 

To match Pantone 123 C 

Paint: Dulux Spice Orange 12YY 51\682 

Powder Coat: Dulux Yellow GoldY14 33617 

Satin White 

Satin Black 

Satin Grey 

To match Pantone 432C 

Paint: Dulux: Lights Out 50 BG 08/021 

Powder Coat: Dulux Berry Grey 81973 

Only these colours are to be used. 

Do not use this page for colour 

matching as colours are not exact. 

PAGE D 2 




5.2 Pictograms and Arrows 

5.2 

Pictograms 

The following pictograms are to be used 

with all Department of Transport approved 

signage. 

The accessible pictogram is to always face 

the direction of travel. 

Note 

Transport NSW has developed transport 

pictograms for use in transit signage and 

the production of transit information for 

the public. These can be obtained at: 

http://www.transport.nsw.gov.au/aboutus/ 

pictograms/index.html 

Transport Pictograms 

3M Yellow SS0 660 vinyl background and 

symbol to match Pantone 654C. 

Coach 

Accessible Pictogram 

PANTONE Blue 2925C background and 3M 

retroreflective white vinyl symbol. 

Parking Pictogram 

PANTONE Blue 285C background and 3M 

retroreflective white vinyl symbol. 



PAGE D 3

5.2 

Arrows 

On directional signs with multiple 

destinations, messages in the same 

direction should be grouped together and 

given in the following hierarchy: 

1. Straight ahead 

2. Forward left 

3. Forward right 

4. Left 

5. Right 

6. Down left 

7. Down right 

8. Straight down 

Note 

Transport NSW has developed transport 

pictograms for use in transit signage and 

the production of transit information for 

the public. These can be obtained at: 

http://www.transport.nsw.gov.au/aboutus/ 

pictograms/index.html 

Straight ahead and left pointing directions 

as well as down directions should be 

aligned flush left. Right pointing directions 

should be aligned flush right. 

If a pictogram is used in the same line as 

text the pictogram is to be positioned 

between the arrow and text. 

Example of correct application 

PAGE D 4 




5.3 Typeface 

5.3 

The primary typeface for all signage is the 

Meta typeface family in caps and lower 

case. Numerals are to always be in a caps 

typeface. 

Meta Bold is used for: 

Suburb names 

Text headings 

Meta Bold Caps is used for: 

Section numbers 

Route numbers 

Meta Book is used for: 

Route names 

Additional text on stop signage 

Infoline text 

Directional text 

All other text not specified here 

Meta Book Caps is used for: 

Infoline phone number 

Infoline stop number 

Distances 

All other numbers not specified here 



PAGE D 5

6 

6. Manufacture 

Materials and Construction 

Signs are to be made to a standard suitable 

for use in a busy public place and to 

withstand the use and abuse and the range 

of weather conditions likely to be 

encountered. 

Sign construction is to meet the criteria of 


and corrosion, minimum maintenance and 

ease of change or replacement. These 

include quality of construction, choice of 

materials and finishes, and the use of 

readily available and standardised 

manufacturing techniques. 

Signs are to be economical by using 

available production processes and 

standards and readily available sections, 

materials and sizes. 

Sign components are to be part of a 

modular system to allow for interchangeability, 

ease of replacement and 

consistency in size and look. 

Materials subject to corrosion shall be 

galvanised, primed or otherwise treated 

with permanent protection. Non-corrosive 

materials are preferred in all instances 

where structural requirements permit. 

Signs are to have no recesses or sections 

that retain moisture and are to have drain 

holes in closed sections. 

Vinyl used is to be permanent thin film 

type and to be warranted for seven years. 

Materials and their use are to be consistent 

with principles of ecological sustainability. 

Recycled products and products with a low 

life cycle cost are to be used where they 

are appropriate and tested. 

Surfaces are to be properly prepared prior 

to painting which must be evenly applied, 

smooth and sealed to a non-porous finish. 

All painting is to be done in factory in 

controlled conditions. 

Graphics on signs are to conform to 

standards set down in these guidelines and 

are to be accurately reproduced from 

bromide artwork or electronic files. 

Anti-graffiti finishes are to be used on faces 

of signs up to 2.7 m high. 

Colours are to be matched correctly to the 

specifications provided. 

All work and materials are to comply with 

the latest editions of relevant Australian 

Standards or Codes. Should any relevant 

Standard or Code contradict these 

guidelines the Department of Transport 

should be contacted to confirm which one 

governs. 

Generally, steel is to be used for structural 

elements with aluminium for sign faces. All 

welds are to be continuous and clearly laid. 

Visible welds on sign frames are to be 

mouthed off. 

PAGE D 6 




6 

Installation 

Signs are to be installed according to 

locations specified in drawings of sign 

types included in this document. Where 

latent site conditions mean that this is not 

possible, some adjustment is allowed 

provided this does not place the sign in a 

hazardous position or where it is blocked 

from view and providing approval to 

relocate the sign is received. 

Signs are to be installed level and plumb, 

and securely fixed. 

All fixings are to be non-corrosive. 

Footings are to be reinforced concrete to 

engineers specifications. (see appendix E1) 

Breaking in to paved or landscaped areas is 

allowable, but existing site conditions are 

to be made good. When new signs are 

installed, the old ones they replace are to 

be removed and the surrounding area 

made good. 



PAGE D 7

7 7. Maintenance 

Introduction 

Cleaning 

Maintenance must be undertaken to 

continue the established high standard of 

visual communication. Visibility, contrast 

and quality appearance of signs must be 

consistently maintained. Vandalism and 

graffiti is to be dealt with promptly. 

Assessment of all transit signage should be 

undertaken at least every 12 months, and a 

detailed maintenance plan formulated for 

the following year. 

Maintenance of signs in the Transport 

Infoline area is generally subject to the 

Deed of Agreement on Bus Transport 

Signage and Information Displays, 

executed between the Local Council and 

relevant Bus Operator/s under the Transit 

Stop Signage Grants Program (2002- 

2005). 

Prior to cleaning being carried out the 

relevant maintenance manual (supplied by 

the manufacturer) should be consulted. 

In general signs should be cleaned using 

mild liquid detergents, DO NOT use agents 

containing solvents or alcohol. Power 

washing or automatic brushes may be 

used, but care should be taken to avoid 

aggressive cleaning that may abrade 

surfaces, lift vinyl edges or allow water 

ingress under the graphics. Signs should be 

rinsed clean of all cleaning agents and 

allowed to dry naturally. 

When removing grafitti from plain painted 

or powder coated surfaces refer to Dulux’s 

product care specifications. 

Access to and permission to make changes 

to signs in other circumstances are to be 

referred to the Department of Transport. 

Maintenance Manual 

A maintenance manual containing 

technical specifications and setting out 

recommendations for cleaning and 

maintenance of signs is to be provided by 

manufacturers for each sign type, as part 

of the manufacturing contract. This manual 

is to be consulted prior to any 

maintenance being carried out. 

Maintenance Plan 

As noted in the introduction a 

maintenance plan is to be developed and 

implemented on an annual basis. The plan 

should encompass both standard and 

extraordinary maintenance requirements, 

and methods for dealing with each. 

Standard maintenance planning is to 

include a sign cleaning schedule and 

general upkeep (repair of signage 

damaged through normal wear and tear). 

Generally signs should be cleaned and 

maintained at minimal intervals of six 

months. Signs in areas of high civic 

standards, such as town centres, should be 

maintained more frequently. 

Extraordinary maintenance planning is to 

identify and make provision for vehicular 

accidents, vandalism, environmental events 

(such as floods and dust storms) and other 

events which affect the integrity of 

signage. As part of this planning targets for 

repair of signage within minimum time 

frames are to be adopted and monitored. 

PAGE D 8 




8. Transit Stop Register 

8 

Transit Stop Register 

A Transit Stop Register is to be created and 

kept up-to-date. The register serves several 

purposes: 

• It provides a record of sign and 

infrastructure assets. 

• It provides information on signs and 

infrastructure that will assist in their 

replacement if destroyed or damaged. 

• It provides information for updating 

signs if conditions change. 

• It provides a reference and guide to the 

planning and design of signs and 

infrastructure for the future. 

• It provides a mechanism for the 

ongoing audit and maintenance of signs 

and infrastructure and a record of their 

condition. 

TransportNSW has established a 

comprehensive database of bus stops in 

the area covered by the 131500 Transport 

Infoline. 

This database forms a Transit Stop Register 

and is provided to Local Councils 

participating in the Transit Stop Signage 

Grants Program (2002-2005). The sign 

register database includes details such as: 

• Transit Stop Number or TSN 

• Location 

• Date installed 

• Stop name 

• Sign type 

• Type of shelter 

• Timetable cases 

• Information eg destination, route, 

section, operator name, frequency, 

connecting information 

• Date last maintained 

• Special conditions and instructions. 

The information held on the database is 

the key plank in the operation of the 

131 500 Transport Infoline service. 

(www.131500.com.au) 

Information must be kept up-to-date to 

maintain the reliability of the service, 

which provides quick and convenient 

access to timetables, personalised trip 

planning and other service information 

with the aim of encouraging the use of 

public transport. 

Under the Transit Stop Signage Grants 

Program, the Transit Stop Register 

database is to be maintained by the 

relevant Local Council and TransportNSW 

on a co-operative basis. TransportNSW will 

send updates and request changes on a 

monthly basis. 

However, to support the integrity of the 

131500 Transport Infoline service, ANY 

changes to timetables or routes should be 

notified to Transport NSW PROMPTLY, 

using the Transport Infoline Change 

Notification Form or the Emergency 

Change Notification Form in Appendix E5 

of the Guidelines. Electronic copies of the 

forms are available by contacting 

signage@transport.nsw.gov.au. 



PAGE D 9

9 

9. Acknowledgments 

In carrying out this project we wish to acknowledge the valuable contributions by people 

from a number of departments and authorities. We particularly wish to thank: 

Pat Romano 

Robert Mills 

Robert Paterson 

Kirsten Berg 

Bibiana Lin 

Tim Edwards 

Matt Hurst 

Rhonda Daniels 

Richard Wheatley 

Matthew Pike 

Patrick Shaver 

Department of Transport 





State Rail 

State Rail 

State Transit 

Bus and Coach Association 

Incoll Group 

Incoll Group 

PAGE D 10 




Appendix E1 - Transit Stop Signage Engineers Drawings 

E1 


NOVEMBER 2002

C 

Fax: (02) 4929 1690 

The Association of 

Consulting Engineers 

Australia 

GENERAL NOTES 

G1. 

THESE DRAWINGS SHALL BE READ IN CONJUNCTION WITH ALL OTHER CONSULTANTS 

SPECIFICATIONS AND WITH SUCH OTHER WRITTEN INSTRUCTIONS THAT MAY BE ISSUED 

DURING THE COURSE OF THE CONTRACT. ANY DISCREPANCIES IN THESE DOCUMENTS 

SHALL BE REFERRED TO THE SUPERINTENDENT FOR A DECISION BEFORE PROCEEDING 

WITH THE WORK. 

G2. 

THE CONTRACTOR SHALL CHECK AND BE RESPONSIBLE FOR THE CORRECTNESS 

OF ALL DIMENSIONS AND ANY DISCREPANCY SHALL BE REPORTED IMMEDIATELY 

TO THE SUPERINTENDENT. DIMENSIONS SHALL NOT BE OBTAINED BY SCALING 

FROM THE DRAWINGS. 

G3. 

STABILITY OF THE STRUCTURAL ELEMENTS DURING CONSTRUCTION AND EXCAVATION 

IN THE VICINITY OF ADJACENT BUILDINGS SHALL BE THE RESPONSIBILITY OF THE 

CONTRACTOR. 

G4. 

ALL WORKMANSHIP AND MATERIALS SHALL BE IN ACCORDANCE WITH THE 

REQUIREMENTS OF THE CURRENT SAA CODES, THE BY-LAWS AND ORDINANCES 

OF THE RELEVANT BUILDING AUTHORITY AND THE SPECIFICATION. 

G5. 

NO CHANGES SHALL BE MADE WITHOUT THE WRITTEN CONSENT OF THE 

ENGINEER. 

G6. 

G7. 

U.N.O. DENOTES UNLESS NOTED OTHERWISE 

DESIGN LIVE LOADS: 

IN ACCORDANCE WITH AS 1170.1 1989 

G8. 

DESIGN WIND LOADS: 

IN ACCORDANCE WITH AS 1170.2 1989 

TERRAIN CATEGORY - 2 

Vp = 41 m/sec 

Mzcat = 0.85 

Vu = 50m/SEC 

Mi = 1.0 

Mt = 1.0 

Ms = 1.0 

Cp.n = 1.5 

FOUNDATIONS 

F1. FOUNDATIONS HAVE BEEN DESIGNED FOR AN ALLOWABLE BEARING PRESSURE OF 50 kPa. 

F2. 

WHERE THERE IS ANY DOUBT ABOUT SOIL BEARING CAPACITY SUCH AS LOOSE FILL, TOP SOIL ETC., 

CONSULT GEOTECHNICAL ENGINEER BEFORE PROCEEDING 

CONCRETE 

C1. 


CURRENT SAA CODE AS 3600, WITH AMENDMENTS, EXCEPT WHERE VARIED BY 

THE CONTRACT DOCUMENTS. 

C2. 

CONCRETE QUALITY: 

SLUMP 

MAX 

CEMENT 

ADMIX. 

CONCRETE 

ELEMENT 

(MAX) 

AGG. 

TYPE 

GRADE 

SIZE 

FOOTINGS 

80 10mm 

A 

N/A 

25 MPa 

STRUCTURAL STEELWORK 

SS1. 


CURRENT SAA CODE AS 4100 EXCEPT WHERE VARIED BY THE CONTRACT 

DOCUMENTS. 

SS2. 

ALL STEEL SHALL BE IN ACCORDANCE WITH:- 

AS 1163 - 

AS/NZS 3678 (BHP) - 

AS 1163 - 

GRADE 350 FOR R.H.S. SECTIONS 

GRADE 250 FOR PLATES 

GRADE 350 FOR C.H.S. 

Issue 

Reason for issue 

Drawn 

Sign & Date 

Sign & Date 

Design Review 

Verification 

SS3. 

SS4. 

ALL WELDS SHALL BE 6 mm CONTINUOUS FILLET WELDS (6 C.F.W.) 

NO BOLT THREADS SHALL BE PERMITTED WITHIN THE BEARING LENGTH. 

BUTT WELDS WHERE INDICATED "F.S.B.W." ON THE DRAWINGS, SHALL BE 

LOW & HOOKE (AUST) PTY LIMITED 

CONSULTING ENGINEERS 

A.C.N. 002 419 525 

COMPLETE PENETRATION BUTT WELDS AS DEFINED IN AS 1554. 

1st Flr, 370 Norton St. 

Leichhardt 2040 

1st Floor, Cnr Bond & 

Telford St. Newcastle 

SS5. 

THE CONTRACTOR SHALL PROVIDE ALL CLEATS AND DRILL ALL HOLES 

NECESSARY FOR FIXING STEEL TO STEEL AND WHETHER OR NOT 

Tel: (02) 9550 9966 

Fax: (02) 9564 3209 

Email: lowhooke@magnet.com.au 

Tel: (02) 4929 2166 

THEY ARE DETAILED ON THE DRAWINGS. 

Client 

NEW SOUTH WALES DEPARTMENT 

SS6. 

STEELWORK SHALL HAVE THE FOLLOWING SURFACE TREATMENT IN 

OF TRANSPORT 

Project 

ACCORDANCE WITH THE SPECIFICATION:- 

TRANSIT STOP 

ELEMENTS 

SURFACE CLEANING 

PRIMING 

SIGNAGE 

ALL STEELWORK 

CHEMICALLY DESCALED 

HOT DIP GALV. TO 

& CLEANED TO 

AS.1627.5 

AS 1650 

Title 

GENERAL NOTES 

ALL BOLTS, WASHERS 

AND NUTS 

HOT DIP GALV. 

Copyright Low & Hooke (Aust.) Pty. Limited as at date of issue 

THIS DRAWING IS NOT TO BE 

USED FOR CONSTRUCTION UNLESS ENDORSED BELOW 

Date of release 

Responsible Principal’s Signature 

Issue 

SS7. 

POLES TO BE MANDREL BENT, NOT ROLL BENT, TO MAINTAIN A HIGH QUALITY FINISH. 

scales 

N.A. 

job no. 

5649 

drg. no. 

S0 

issue 

1

C 



Australia 

DO NOT SCALE 

3mm CAP PL. 

BUTT WELD & 

GRIND FLUSH 

127x54x3 RHS 

GL. 

100 

1000 

MAKE GOOD DISTURBED 

SURFACE. RECTIFICATION 

MATERIAL TO MATCH 

EXISTING. 

500 

300 DIA. CONC. 

FOOTING 

F’c=25MPa 

Issue 


Drawn 

Sign & Date 

Sign & Date 

Design Review 

Verification 

BUS STOP GROUND POST 

SCALE 1:20 


Client 

Project 


A.C.N. 002 419 525 





Tel: (02) 9550 9966 

Tel: (02) 4929 2166 

Fax: (02) 9564 3209 

Fax: (02) 4929 1690 



OF TRANSPORT 

TRANSIT STOP 

SIGNAGE 

Title 

BUS STOP GROUND POST 






Issue 

scales 

job no. 

drg. no. 

issue 

1:20 5649 S3 1

C 



Australia 

DO NOT SCALE 

R225 

R227 

662 

2 

13 

600x450 

SIGNAGE 

PLATES 

BY OTHERS 

13 

3mm SEAL PL. 

25 350 

600 

10 DIA. HOLES 

TYPICAL 

R=10 

13 

450 

13 

350 

25 

600 

BUTT WELD & 

GRIND FLUSH 

PLATE DETAIL 

2800 

BUTT WELD & 

GRIND FLUSH 

25 

3400 

10 DIA. HOLE 

1 

25 

TUBE FACE 

DETAIL OF LUG 

SCALE 1:5 

TYP. 




GL. 

EXISTING. 

600 

700 


FOOTING 

F’c=25MPa 

Issue 

Reason for issue Drawn Sign & Date 

Sign & Date 

100 


A.C.N. 002 419 525 

Design Review 

Verification 




INVERTED J-POLE 


Tel: (02) 9550 9966 

Fax: (02) 9564 3209 



Tel: (02) 4929 2166 

Fax: (02) 4929 1690 

SCALE 1:20 

NOTE: 

Client 

Project 


OF TRANSPORT 

TRANSIT STOP 

1 

---- 

60.3x2.9 CHS GRADE 350 

SIGNAGE 

Title 

INVERTED J-POLES 

2 

---- 

25x25x4 LUGS (SHAPED AS INDICATED) 






Issue 

scales 

1:20;5 

job no. 

5649 

drg. no. 

S1 

issue 

1

C 



Australia 

NOTE: This sign face 

size is not preferred 

DO NOT SCALE 

762 

600x450 

SIGNAGE 

2 

10 DIA. HOLES 

TYPICAL 

450 

700 

PLATES 

BY OTHERS 

R=10 

3mm SEAL PL. 

BUTT WELD & 

PLATE DETAIL 

GRIND FLUSH 

1 

2900 

BUTT WELD & 

GRIND FLUSH 

25 

3500 

10 DIA. HOLE 

25 

TUBE FACE 

DETAIL OF LUG 

SCALE 1:5 

TYP. 




GL. 

EXISTING. 


FOOTING 

F’c=25MPa 

Issue Reason for issue Drawn 

Sign & Date 

Design Review 

Sign & Date 

Verification 



A.C.N. 002 419 525 





Tel: (02) 9550 9966 

Tel: (02) 4929 2166 

Fax: (02) 9564 3209 

Fax: (02) 4929 1690 

INVERTED J-POLE 

Client 



OF TRANSPORT 

SCALE 1:20 

Project 

NOTE: 

TRANSIT STOP 

SIGNAGE 

1 

---- 

60.3x2.9 CHS GRADE 350 

Title 

INVERTED J-POLES 

2 

---- 







Issue 

5649 

scales job no. drg. no. 

1:20;5 

issue 

S4 1

C 



Australia 

DO NOT SCALE 

R225 

R227 

600x450 

SIGNAGE 

PLATES 

BY OTHERS 

2 

R=10 

13 

10 DIA. HOLES 

TYPICAL 

13 

25 

450 

1 

PLATE DETAIL 

2800 

3400 

1000 450 

R=10 

13 




EXISTING. 

450 

25 

450 

BUTT WELD & 

GRIND FLUSH 

10 DIA. HOLE 

25 

25 

GL. 

TUBE FACE 

454 

100 

700 

600 

DETAIL OF LUG 

SCALE 1:5 

TYP. 

+x 

INVERTED U-POLE 

SCALE 1:20 

514 


FOOTING 

F’c=25MPa 

Issue 


Drawn 

Sign & Date 

Design Review 



A.C.N. 002 419 525 





Tel: (02) 9550 9966 

Tel: (02) 4929 2166 

Fax: (02) 9564 3209 

Fax: (02) 4929 1690 


Sign & Date 

Verification 

NOTE: 

Client 


OF TRANSPORT 

Project 

1 

---- 60.3x2.9 CHS GRADE 350 

TRANSIT STOP 

SIGNAGE 

2 ---- 


Title 

INVERTED U-POLES 






Issue 

scales 

job no. 

drg. no. 

issue 

1:20;5 5649 S2 1

These are intent drawings only 

1 Do not scale this drawing. 

Do not trace and do not scan. 

2 Structural design and certification by Engineer. 

3 Manufacture subject to Contractors Shop 

drawing being approved. 

PLINTH SIGN - DEEP PAD FOOTING 

300 

Max 5mm Gap 

CONSTRUCTION 

FRONT ELEVATION 

FOOTING 

900X900X600 DEEP WITH A 

LAYERED F72 MESH TO BOTTOM. 

CONCRETE MIN 20MPA 

INSTALLATION OF SIGN TO FOOTING 

VIA 4 - 12mm DIAMETER CHEMSETS. 

LEVEL AND GROUT AS NECESSARY 

MAKING GOOD 

MAKE GOOD SURROUNDING PAVEMENT 

SURFACE WITH LIKE MATERIAL. HARD 

SURFACES SUCH AS GRANITE OR 

PAVERS SHALL BE NEATLY CUT 

AROUND SIGN BLADE WITH MAX 5mm GAP 

900 600 

Concrete Footing 

(900x900x600) 

900 

PLAN 

A QUOTATION ISSUE 28.4.00 

4 Sign dimensions to be checked against Artwork 

prior to commencing any work. 

5 Application of graphics to sign is subject to 

client approval. 

6 Artwork as per disk. 

7 Dimensions to be verified on site by Contractor. 

8 All fixings to be non-corrosive. 

9 All workmanship and materials to be strictly 

in accordance with current and relevant S.A.A. 

codes and Local Government Requirements. 

Copyright. No part of this work may be reproduced or altered 

by any process, or any other exclusive right exercised, without the 

permission of Minale, Bryce & Partners Pty Ltd 125a Kent Street, 

Sydney, 2001. 

Drawn Checked 

Date DJ 

28.4.000 Client 

Project 

Drawing 

Scale 1:20 Job 

Minale Bryce Design Strategy 

SYDNEY OFFICE SIGNAGE 

Sign Family - New Identity 

Do not scale 

Dimensions in mm 

Copyright ©2000 

SO519 Drawing 011 Issue A A3

These are intent drawings only 

1 Do not scale this drawing. 

Do not trace and do not scan. 

2 Structural design and certification by Engineer. 

3 Manufacture subject to Contractors Shop 

drawing being approved. 

Max 5mm Gap 

Concrete Footing 

(1200x1200) 

FRONT ELEVATION 

1,200 

PLAN 

4 Sign dimensions to be checked against Artwork 

prior to commencing any work. 

5 Application of graphics to sign is subject to 

client approval. 

6 Artwork as per disk. 

7 Dimensions to be verified on site by Contractor. 

8 All fixings to be non-corrosive. 

9 All workmanship and materials to be strictly 

in accordance with current and relevant S.A.A. 

codes and Local Government Requirements. 

Copyright. No part of this work may be reproduced or altered 

by any process, or any other exclusive right exercised, without the 

permission of Minale, Bryce & Partners Pty Ltd 125a Kent Street, 

Sydney, 2001. 

CONSTRUCTION 

FOOTING 

1200 x 1200 x 200 DEEP WITH A 

LAYERED F72 MESH TO BOTTOM. 

CONCRETE MIN 20MPA 

INSTALLATION OF SIGN TO FOOTING 

VIA 4 - 12mm DIAMETER CHEMSETS. 

LEVEL AND GROUT AS NECESSARY 

MAKING GOOD 

MAKE GOOD SURROUNDING PAVEMENT 

SURFACE WITH LIKE MATERIAL. HARD 

SURFACES SUCH AS GRANITE OR 

PAVERS SHALL BE NEATLY CUT 

AROUND SIGN BLADE WITH MAX 5mm GAP 

A QUOTATION ISSUE 28.4.00 

Drawn 

Checked 

Date 

DJ 

28.4.000 

Client 

Project 

Drawing 

Minale Bryce Design Strategy 

SYDNEY OFFICE SIGNAGE 

Sign Family - New Identity 

Do not scale 

Dimensions in mm 

Copyright ©2000 

Scale 1:20 Job 

SO519 Drawing 012 Issue A A3 

1,200 

200 

300 

PLINTH SIGN - SHALLOW PAD FOOTING

Appendix E2 - Transit Stop Signage Layout Templates 

E2 


PREPARED BY MINALE, TATTERSFIELD, BRYCE & PARTNERS

Index 

Page 

Basic Post Sign Layout Templates E2-1 

B.1 Standard E2-2 

B.2 Section, Operator Identification E2-3 

B.3 Signal Driver E2-4 

Flag Sign Layout Templates E2-5 

F.1.1 Standard Elements E2-6 

F.1.2 Standard Edge Clearances E2-7 

F.2.1 One or Two Route E2-8 

F.2.2 One Route + Text or Route Information E2-9 

F.3 Single Message + Text E2-10 

F.4 Signal Driver E2-11 

J Pole Sign Layout Templates E2-12 

J.1.1 Standard Elements E2-13 

J.1.2 Standard Edge Clearances E2-14 

J.2.1 One or Two Routes + Text E2-15 

J.2.2 One or Two Routes + Route Information E2-16 

J.3.1 Three or Four Routes E2-17 

J.3.2 Three or Four Routes + Route Information E2-18 

J.4 Special Services E2-19 

J.5 Single Message + Text E2-20 

J.6 Signal Driver E2-21 

U Pole Sign Layout Templates E2-22 

U.1.1 Tombstone E2-23 

U.1.2 Standard Edge Clearances E2-24 

U.2 Large Text E2-25 

U.3.1 Medium Text E2-26 

U.3.2 Medium Text + Route Information E2-27 

U.4 Small Text + Route Information E2-28 

U.5.1 Message E2-29 

U.5.2 Combined Message E2-30 

U.6 Signal Driver E2-31 

U.7 Stand Identification E2-32 

Plinth Sign Layout Templates E2-33 

P.1 Plinth Head E2-34 

P.2 Plinth Panel E2-35 

P.3.1 Plinth Panel Sample Page 1 E2-36 



Section Plate Templates E2-39 

SP.1 Section Number for J and U Poles E2-40 

NOTE: 

All route names, numbers, text, punctuation and 

capitalisation contained in these templates are 

indicative only. They do not constitute approved 

wording or sentence structure for transport signage. 

TRANSPORT NSW 

APPENDIX E2 - TRANSIT STOP SIGNAGE LAYOUT TEMPLATES 


PREPARED BY MINALE BRYCE DESIGN STRATEGY

Basic Post Sign Layout Templates 

TEMPLATES: 

B.1 Standard 

B.2 Section, Operator Identification & 

Signal Driver 

GENERAL NOTES: 

Basic Post Signs have graphics applied to the 

operator’s approach side and the reverse side only. 

Generally there are to be no graphics applied to 

other sides (see diagram A - Basic Post Sign Graphic 

Application Plan). 

TEMPLATE NOTES: 



• Text heights are indicated with the use of a 

leader and dot. All text heights refer to the Cap 

height of that text. 

• Always leave a space between the first four 

numbers of the bus stop number and the next 

two (or three) numbers. 

• Dashed lines are keylines for placement only, do 

not print. 

• Refer to section 2.4 for font and colour usage. 

• Refer to section 5.1 for colour definitions. 



Diagram A. 

Basic Post Sign Graphic Application Plan 

Reverse Side 

Graphics 

Road 

No Graphics 

No Graphics 

Approach Side 

Graphics 

Direction 

of Traffic 

TRANSPORT NSW 


PAGE E2-1 



B.1 - Standard 

eq 

eq 

2mm 

thick 

line 

700 

80 

370 

(As per artwork 

supplied by DOT) 

18 80 135 

20 

eq 

110 

eq 

As per artwork 

supplied by DOT 

Space 

2mm 

thick 

line 

As per Approach Side 

(Operator) 

Approach Side 

Reverse Side 1 

Standard 

Reverse Side 2 

Outside of ITIS Area Only 

TRANSPORT NSW 


PAGE E2-2 



B.2 - Section, Operator Identification & Signal Driver 

eq 

x 

eq 

370 

(As per artwork 

supplied by DOT) 

30 

70 

25 25 

2mm 

thick 

line 

20 

Operator 

15 or 10 as 

required by 

name length 

Approach Side 

With Section 

Indicator 

Reverse Side 

With Operator 

Identification 

TRANSPORT NSW 


PAGE E2-3 



B.3 Signal Driver 

IMPORTANT: 

The signal driver text may be required 

in the future to be reproduced with 

raised lettering. In this eventuality the 

text should be reproduced on a 

100x70mm panel centred over the 

existing signal driver text. 

eq 

80 





eq 

eq 

30 

25 

eq 

80 

80 

2mm 

thick 

line 

2mm 

thick 

line 

Approach Side 

With Signal Driver Text 

Approach Side 

With Signal Driver Text 

& Section Number 

TRANSPORT NSW 


PAGE E2-4 



Flag Sign Layout Templates 

TEMPLATES: 

F.1.1 Standard Elements 

F.1.2 Standard Edge Clearances 

F.2.1 One or Two Route 

F.2.2 One Route + Text or Route Information 

F.3 Single Message + Text 

F.4 Signal Driver 


Flag signs are only to include two routes as a 

contingency measure, not as a standard layout. 

Flag sign template F.2.1 is affected by this 

guideline. 

The following templates contain indicative 

information only. 

Where less information is required than shown on a 

template (ie one line of text instead of two), always 

start the layout from the top left corner of the 

allocated space and work down. 


• Drawings are not to scale, do not scale 

off drawings. 










not print. 





TRANSPORT NSW 


PAGE E2-5 



F.1.1 - Standard Elements 

IMPORTANT: 

This template is to be used for all Flag 

Signs. 

This layout is replicated in section 3.4. 

250 

20 

20 

Ø 210 

400 

Pictogram 

as per artwork 


11 

30 



5 

All 

graphics 

centered 

Space 

Not required 

outside of 

ITIS area 

TRANSPORT NSW 


PAGE E2-6 



F.1.1 - Standard Edge Clearances 

IMPORTANT: 

The edge clearances on this page are 

to be observed for all following flag 

sign layout templates. 

20 

20 

20 

20 

25 

12 

660 Parramatta 

Operator Name 

25 

20 


Catch 440 city bus at next 

stop on Victoria Rd 

Operator Name 

Within ITIS Area 

Outside of ITIS Area 

TRANSPORT NSW 


PAGE E2-7 



F.2.1 - One or Two Route 

IMPORTANT: 

The two route template is for 

contingency use only. 



20 

40 



20 

20 

Operator Name 

20 

Operator Name 

20 

One Route 

Two Routes 

(Contingency Only) 

TRANSPORT NSW 


PAGE E2-8 



F.2.2 - One Route + Text or Route Information 

25 

25 


Catch 440 city bus at next 

stop on Victoria Rd 

Operator Name 

20 

12 

20 

With Additional Text 

TRANSPORT NSW 


PAGE E2-9 



F.3 - Single Message + Text 

40 

Set down only 

at this stop 

Operator Name 

20 

20 

25 

25 

School Services 

AM service only, PM service 

leaves from across road 

Operator Name 

20 

12 

20 

Up to two lines of 

large text 

One line of large text 

and up to two lines of 

small text 

TRANSPORT NSW 


PAGE E2-10 



F.4 - Signal Driver 

NOTE: 

Allow 10mm from top of operator 

name to bottom of signal driver text. 

Allow a minimum of 15mm between 

the top of the signal driver text and 

the bottom of the nearest text. 

All other layout dimensions as per 

previous layouts. 

10 

min 15 

120 


Operator Name 



Sample Layout 

TRANSPORT NSW 


PAGE E2-11 



J Pole Sign Layout Templates 

TEMPLATES: 

J.1.1 Standard Elements 

J.1.2 Standard Edge Clearances 

J.2.1 One or Two Routes + Text 

J.2.2 One or Two Routes + Route Information 

J.3.1 Three or Four Routes 

J.3.2 Three or Four Routes + Route Information 

J.4 Special Services 

J.5 Single Message + Text 

J.6 Signal Driver 








Always ascertain the amount of information to be 

included on a sign prior to template selection. 

Templates are to be selected in the following 

hierarchy: 

J.2.1 One or Two Routes + Text 

(most preferred) 

J.2.2 One or Two Routes + Route Information 

J.3.1 

J.3.2 

Three or Four Routes 

Three or Four Routes + Route Information 

(least preferred) 

If these templates can not comfortably contain the 

information to be provided a U-Pole Sign is to be 

used. 

Templates J.4 & J.5 deal with special circumstances 

and may be selected as needed. 










• Dashed lines are keylines for 

placement only, do not print. 





TRANSPORT NSW 


PAGE E2-12 



J.1.1 - Standard Elements 

IMPORTANT: 

This template is to be used for all 

J Pole Signs. 


45 

Ø 360 

45 

45 

Pictogram 



18 

45 

Stop 

INFOLINE 131500 No. 2056 75 

All 

graphics 

centered 

Not required 

outside of 

ITIS area 



10 

Space 

TRANSPORT NSW 


PAGE E2-13 



J.1.2 - Standard Edge Clearances 

IMPORTANT: 


to be observed for all following J pole 


35 35 

varies 

15 

705 Westmead 


Operator Name 

Join 440 city 

bus at next stop 

south of 

Victoria Rd 

Within ITIS Area 

35 35 

varies 

30 

705 Westmead 


Operator Name 

Join 440 city 


south of 

Victoria Rd 

Outside of ITIS Area 

TRANSPORT NSW 


PAGE E2-14 



J.2.1 - One or Two Routes + Text 

IMPORTANT: 


20 min gap 

120 

40 55 40 55 

705 Westmead 


Operator Name 


Join 440 city 


south of 

Victoria Rd 

705 Westmead & Lidcombe 


Operator Name 

22 

20 

22 

12/15 

9/11 

20 

No Additional Text 

TRANSPORT NSW 


PAGE E2-15 



J.2.2 - One or Two Routes + Route Information 

IMPORTANT: 

This template can only accommodate 

two routes and one additional line of 

route information, or one route with 

three lines of information. Should 

more information be required use 

template J.3.2. 

20 

22 

45 

705 Westmead via Lalor and West Hills 

District, Change at Westmead For Liverpool 

12 

35 

624 Parramatta via East End 

Operator Name 

15 

Two Routes 

45 

20 

22 

22 

705 Westmead via Lalor and West Hills 

District, Change at Westmead For Liverpool 

and Blacktown 

12 

Operator Name 

15 

One Route 

TRANSPORT NSW 


PAGE E2-16 



J.3.1 - Three or Four Routes + Text 

20 min gap 

120 

15 

25 

25 

25 

35 

705 Westmead 

705 Westmead 

705 Westmead 

705 Westmead 

Operator Name 

Join 440 City 

Service at Next 

Stop South of 

Victoria Rd 

12 

9 

12 


25 

25 

25 

35 

705 Westmead 

705 Westmead and Seven Hills 

705 Westmead via Freeway 

705 Westmead 

Operator Name 

15 

12 


TRANSPORT NSW 


PAGE E2-17 



J.3.2 - Three or Four Routes + Route Information 

15 

25 

25 

25 

35 

705 Westmead via Lalor and West Hills District 




Operator Name 

12 

12 

With Additional Text Inline 

15 

25 

25 

25 

35 


705 Westmead via Lalor, West Hills District 

and Enfiield 


Operator Name 

12 

12 

Additional Text Inline & Under 

TRANSPORT NSW 


PAGE E2-18 



J.4 - Special Services 

IMPORTANT: 

When applied to a “tombstone” sign 

face, “special” services are to be 

treated as per other services. 

Keep 

Aligned 

As per appropriate 

J Pole Layout 

Operator Name 

TRANSPORT NSW 


PAGE E2-19 



J.5 - Single Message + Text 

IMPORTANT: 

Use Meta Bold Caps and lower case 

for major messages (eg “Industrial 

Services” in this example). 

60 

30 

Operator Name 

20 

One Message 

60 

35 

Additional information 

Operator Name 

30 

20 

20 

Message with 

Additional Text 

TRANSPORT NSW 


PAGE E2-20 



J.6 - Signal Driver 

NOTE: 

Signal Driver text is always to be 

aligned to the bottom right corner of 

the standard edge clearance area. 



120 

705 Westmead 


Operator Name 

Join 440 city 


south of 

Victoria Rd 

Stop 

INFOLINE 131500 No. 2056 75 



Sample Layout With Additional Text 

705 Westmead 

705 Westmead and Seven Hills 

705 Westmead via Freeway 

705 Westmead 

Operator Name 

120 

Stop 

INFOLINE 131500 No. 2056 75 



Sample Layout With No Additional Text 

TRANSPORT NSW 


PAGE E2-21 



U Pole Sign Layout Templates 

TEMPLATES: 

U.1.1 Tombstone 

U.1.2 Standard Edge Clearances 

U.2 Large Text 

U.3.1 Medium Text 

U.3.2 Medium Text + Route Information 

U.4 Small Text + Route Information 

U.5.1 Message 

U.5.2 Combined Message 

U.6 Signal Driver 

U.7 Stand Identification 














not print. 





Information pertaining to the services of each 

operator is to be placed on a separate panel with a 

10mm gap between each, as per section 3.3, page 

B24 of the guidelines. 





Always ascertain the amount of information to be 

included on a sign prior to template selection. 

U Pole Panel Templates are to be selected in the 

following hierarchy: 

U.2 Panel Layout 1 - Large Text (Most 

Preferred) 

U.3.1 

U.3.2 

Panel Layout 2a - Medium Text 

Panel Layout 2b - Medium Text + Route 

Information 

U.4 Panel Layout 3a - Small Text + Route 

Information (Least Preferred) 

If these templates can not comfortably contain the 

information to be provided a second U-Pole Sign is 

to be used. 

Templates U.5 & U.6 deal with special 

circumstances and may be selected as needed. 

Not that the panel templates are presented on a 

nominal 450x220 panel, the layout principles are 

valid for all panels sizes. 

TRANSPORT NSW 


PAGE E2-22 



U.1.1 - Tombstone 

IMPORTANT: 


U Pole Signs. 

This layout is identical to template 

J.1 (Standard Elements Layout). 

Infoline information is only required 

within the ITIS area. 

45 

Ø 360 

45 

45 

Pictogram 



45 

Stop 

INFOLINE 131500 No. 2056 75 

18 

All 

graphics 

centred 

Not required 

outside of 

ITIS area 



10 

Space 

TRANSPORT NSW 


PAGE E2-23 



U.1.2 - Standard Edge Clearances 

IMPORTANT: 


to be observed for all following U pole 


35 

35 

20 

20 

641 Westmead 

565 Granville 

654 Newtown 

644 Marrickville 

Operator Name 

Join 440 city 


south of 

Victoria Rd 

Standard Edge Clearances 

TRANSPORT NSW 


PAGE E2-24 



U.2 Large Text 

20 min 

120 

15 

641 Westmead 

565 Granville 

654 Newtown 


Join 440 city 


south of 

Victoria Rd 

12 

9 

20 

20 min 

Operator Name 

15 


15 

20 min 

641 Westmead via Newtown 

565 Granville & Rooty Hill 

654 Newtown 


Operator Name 

20 

15 


TRANSPORT NSW 


PAGE E2-25 



U.3.1 - Medium Text 

20 min 

120 

15 

267 Lalor 

264 Rooty Hill 

648 West Ryde 


644 Marrickville West 

Join 440 city 


south of 

Victoria Rd 

12 

9 

15 

15 min 

Operator Name 

12 


15 

15 min 

267 Lalor 


648 West Ryde 


644 Marrickville West 

Operator Name 

15 

12 


TRANSPORT NSW 


PAGE E2-26 



U.3.2 - Medium Text + Route Information 

5 5 40 

15 

267 Lalor 

Via Harbour and Chatswood 

Weekdays only 


Via Harbour and North Shore 

648 West Ryde 

20 min 

120 

For West Ryde 

Hospital catch 

bus 264 to 

Rooty Hill 

10 

7 

10 

15 

15 min 

Operator Name 

12 


5 5 40 

15 

267 Lalor 

Via Harbour and Chatswood 

Weekdays only 


Via Harbour and North Shore 

648 West Ryde 

10 

15 

15 min 

Operator Name 

12 


TRANSPORT NSW 


PAGE E2-27 



U.4 - Small Text + Route Information 

30 

20 min 

120 

5 5 

10 

10 

15 min 

267 Lalor 

via Harbour and Chatswood 

vChange at Ryde for other hospitals 

267 Lalor 

via Harbour and Thomastown 

267 Lalor 

267 Lalor 

via Harbour and West Ryde 

267 Lalor 

Operator Name 

For West Ryde 

Hospital catch bus 

264 to Rooty Hill 

and Somewhere 

10 

7 

10 

8 

10 


30 

5 5 

10 

10 

15 min 

267 Lalor 

via Harbour and Chatswood Additional Location One Additional Location Two 

additional information as required 

267 Lalor 

via Harbour and Thomastown 

267 Lalor 

267 Lalor 

via Harbour and West Ryde, change at East Ryde for Olympic Park 

267 Lalor 

Operator Name 

10 

8 

10 


TRANSPORT NSW 


PAGE E2-28 



U.5.1 - Message 

IMPORTANT: 

Use Meta Bold Caps and lower case 

for major messages (eg “Lay Up Only 

in this example). 

15 

15 

Lay Up Only 

Second message 

Third message 

25 

20 

20 min 

Operator Name 

Large Message 

20 

15 

For direct buses to John Hunter 

Hospital catch routes 363-332 

and 232 

20 

20 min 

Operator Name 

Medium Message 

20 

5 

5 

John Hunter Hospital 

Take bus 363 or 332 for direct routes 

Take bus 358 for Grovesnor Wing only 

(except on Sundays) 

20 

15 

15 min 

Operator Name 

15 

Medium Message with 

Secondary Information 

TRANSPORT NSW 


PAGE E2-29 



U.5.2 - Combined Message 

As per relevant 

template 


template 

X min 

Y min 


Take bus 363 or 332 for direct routes 

Westmead Hospital 

Take bus 023 for direct routes 

Take bus 023 for direct routes 

Operator Name 

Two Messages 

X = Cap 

height defined 

in template 

Y = Cap 

height defined 

in template 


template 


template 

20 

20 

20 

For John Hunter Hospital catch 

route 641 to Westmead 

267 Lalor 

641 Westmead 

2 

20 

Operator Name 

Message combined with 

Route Information 

TRANSPORT NSW 


PAGE E2-30 



U.6 - Signal driver 

NOTE: 

Signal Driver text is always to be 

aligned to the bottom right corner of 

the standard edge clearance area. 



641 Westmead 

565 Granville 

654 Newtown 


Join 440 city 


south of 

Victoria Rd 

120 

Operator Name 

Sample Layout With Additional Text 



641 Westmead via Newtown 

565 Granville & Rooty Hill 

654 Newtown 


120 

Operator Name 

Sample Layout With No Additional Text 



TRANSPORT NSW 


PAGE E2-31 



U.7 - Stand Identification 

IMPORTANT: 

There are two options for stand 

identification. 

Option 1 is the preferred option. 

Center blue 

letter on 

yellow disc 

Pictogram 

200 

35 

100 

A 

Lettered Stand 

200 

Center blue 

number on 

yellow disc 

Lettered Stand 

100 

Pictogram 

35 

2 

30 30 

Numbered Stand 

Numbered Stand 

Option 1 Option 2 

TRANSPORT NSW 


PAGE E2-32 



Plinth Sign Layout Templates 

TEMPLATES: 

P.1 Plinth Head 

P.2 Plinth Panel 

P.3.1 Plinth Panel Sample Page 1 






Plinth Panel templates are based on the U Pole 

Panel templates. The same selection hierarchy and 

criteria that are used there apply here. 











not print. 





TRANSPORT NSW 


PAGE E2-33 



P.1 - Plinth Head 

IMPORTANT: 

25 

25 


Plinth Signs. 

25 


Infoline information is only required 

within the ITIS area. 

Ø 320 

Pictogram 



Not required 

outside of 

ITIS area 

45 



10 

Stop 

INFOLINE 131500 No. 2056 152 

16 

All 

graphics 

centered 

Space 

Standard Elements Layout 

25 

Section 

number 

15 

65 

Section text 


supplied 

by DOT 

Stop 

INFOLINE 131500 No. 2056 152 

Section Numbers 

50 

15 

(30 outside of 

ITIS area) 

TRANSPORT NSW 


PAGE E2-34 



P.2 - Plinth Panel 

IMPORTANT: 

Plinth panels are laid out using the 

same templates as U Pole Panels, with 

four main differences: 

• The side gutters are 30mm, not 

35mm as on the U Pole Panels. The 

extra space this gives is allocated to 

the route name/information area. 

• Multiple Services are combined on 

the one panel. These are separated 

by a line with a 1.25xY (the route 

name cap height) space left above, 

and a 1xY space left below. 

• Operator names are spaced from 

the last line of route information 

(rather than from the bottom of the 

plate as in other templates). Use 

the minimum distance between 

route information and operator 

name supplied in the appropriate 

template. 

• Signal driver text is to be aligned 

with the bottom of the operator 

name. 

DO NOT mix different route templates 

(U.2 to U.4) on the same sign, select 

one U pole template that will 

accommodate all information required 

on that sign. 

Message templates (U.5.1 & U.5.2) 

may be used in conjunction with route 

templates as required. However, 

preference is given to using messages 

with similar cap heights to that used 

for the route names and numbers. 

min height defined 

in appropriate template 

20 

20 

Y 

2mm 

white 

line 

1.25Y 

Y 

30 

400 Westmead 

500 Granville 

654 Newtown 

Operator Name 

254 Bondi Beach 

565 Hurstville 

Operator Name 2 

Standard Edge Clearances 

400 Westmead 

500 Granville 

654 Newtown 

Operator Name 

254 Bondi Beach 

565 Hurstville 


Join 440 city bus 

at next stop 

south of 

Victoria Rd 

Join 440 city bus 

at next stop 

south of 

Victoria Rd 

30 

Standard Layout Principles 

With Additional Text or 


TRANSPORT NSW 


PAGE E2-35 



P.3.1 - Plinth Panel Sample Page 1 

NOTES: 

Based on template U.3.2 Medium Text 

+ Route Information. 

267 Lalor 



via Harbour and North Shore 

648 West Ryde 

via Harbour and East Ryde 

Operator Name 

Join 440 city 


south of 

Victoria Rd 

705 Westmead 

via Harbour and Meadowbank 





Y 

1.25Y 

267 Lalor 




648 West Ryde 

via Harbour and East Ryde 

Operator Name 

Y 

705 Westmead 

via Harbour and Meadowbank 





TRANSPORT NSW 


PAGE E2-36 




NOTES: 

Based on template 4 Small Text + 

Route Information. 

267 Lalor 


267 Lalor 


267 Lalor 


Operator Name 

267 Lalor 


267 Lalor 


267 Lalor 


267 Lalor 




Y 

1.25Y 

Y 

267 Lalor 


267 Lalor 


267 Lalor 


Operator Name 

267 Lalor 


267 Lalor 


267 Lalor 


267 Lalor 



Join 440 city 


south of 

Victoria Rd 


TRANSPORT NSW 


PAGE E2-37 




NOTES: 

Based on templates U.2 Large Text & 

U.5.1 Message. 

Y 

1.25Y 

Y 


Take bus 363 or 332 for direct services 

Take bus 358 for Grovesnor Wing only 

(except on Sundays) 

267 Lalor 


648 West Ryde 

Operator Name 

Y 

1.25Y 

Y 

To catch a direct routes to John 

Hunter Hospital catch buses 

363, 332 and 232 

267 Lalor 


648 West Ryde 

Operator Name 

TRANSPORT NSW 


PAGE E2-38 



Section Plate Layout Templates 

TEMPLATES: 

SP.1 Section Number for J and U Poles 











not print. 





TRANSPORT NSW 


PAGE E2-39 



SP.1 - Section Number for J and U Poles 

IMPORTANT: 

Section plates are to be used with J 

and U poles only. 

This layout is replicated in section 3.4 

TRANSPORT NSW 


PAGE E2-40 



Appendix E2a - Logo Placement 

E2a 

ISSUE 1, NOVEMBER 2001 

PREPARED BY MINALE, TATTERSFIELD, BRYCE & PARTNERS

Introduction & Index 

In some instances the Department of Transport may 

allow an emblem (such as a local council logo) to 

be placed on signage described in these guidelines. 

Written permission must be given by the 

department prior to placement of an emblem on 

any of these signs. If this permission has been 

sought and granted, the templates in the following 

pages are to be used to determine the appropriate 

emblem location and size. Use of these templates is 

subject to the following: 

• An emblem only is to be used. Supporting text 

that is not an integral part of the emblem is 

prohibited. 

• Only one emblem may be placed on any sign. 

• Emblems are to be reproduced in the colours 

specified in section D of the guidelines, ie 

yellow, blue, black or white. Tints of these 

colours may also be used. 

• The emblem is to be completely contained in 

the allocated space. 

NOTE: 

All route names, numbers, text, punctuation and 

capitalisation contained in these templates are 

indicative only. They do not constitute approved 

wording or sentence structure for transport 

signage. All dimensions are in mm. Drawings are 

not to scale. 

Page 

Transit Stop Signage 

Logo Layout Templates 

L.1 Basic Post Sign E2a-1 

L.2 Small Sign E2a-2 

L.3 J Post Sign E2a-3 

L.4 U Post Sign E2a-4 

L.5 Plinth Sign E2a-4 

Directional Signage 

Logo Layout Templates 

L.6 Single Dir Sign E2a-6 

L.2 Multiple & Post Dir Signs E2a-7 

L.3 Large Dir Sign E2a-8 

L.4 Pylon Dir Sign E2a-9 

L.5 Plinth Dir Sign E2a-10 

TRANSPORT NSW 

APPENDIX E2a - TRANSIT STOP SIGNAGE LAYOUT TEMPLATES - LOGO PLACEMENT 



Transit Stop Signage Logo Placement Templates 

L.1 - Basic Post Sign 

NOT TO SCALE 

eq 

45 

eq 

eq 

Space allocated 

for emblem 

eq 

45 

Reverse Side Only 

TRANSPORT NSW 


PAGE E2a-1 



L.2 - Small Sign 

NOT TO SCALE 

13 25 

19 25 



for emblem 

Operator Name 

TRANSPORT NSW 


PAGE E2a-2 



L.3 - J Post Sign 

NOT TO SCALE 

35 45 


for emblem 

X 45 

X 

705 Westmead 


Operator Name 

Join 440 City 

Service at Next 

Stop South of 

Victoria Rd 

Stop 

INFOLINE 131500 No. 2056 75 

TRANSPORT NSW 


PAGE E2a-3 



L.4 - U Post Sign 

NOT TO SCALE 

45 


for emblem 

30 45 

Stop 

INFOLINE 131500 No. 2056 75 

30 

TRANSPORT NSW 


PAGE E2a-4 



L.5 - Plinth Sign 

NOT TO SCALE 

30 

45 

30 45 


for emblem 

Stop 

INFOLINE 131500 No. 2056 752 

TRANSPORT NSW 


PAGE E2a-5 



Directional Signage Logo Placement Templates 

L.6 - Single Directional Sign 

NOTES: 

Emblem to be on right hand side of 

sign. 

25 19 


for emblem 

25 

20 

TRANSPORT NSW 


PAGE E2a-6 



L.7 - Multiple & Post Directional Sign 

NOTES: 

Emblem to be located on opposite 

side from the last directional arrow. 

45 

40 

45 

40 

45 


for emblem 

Last Directional Arrow is to 

Right Hand Side 


for emblem 

40 

45 40 

Last Directional Arrow is to 

Left Hand Side 

TRANSPORT NSW 


PAGE E2a-7 



L.8 - Large Directional Sign 

NOTES: 

Emblem to be located on opposite 

side from the directional arrow. 

40 60 

40 

60 


for emblem 

Directional Arrow is to 

Right Hand Side 

60 


for emblem 

Directional Arrow is to 

Left Hand Side 

40 

60 40 

TRANSPORT NSW 


PAGE E2a-8 



L.9 - Pylon Directional Sign 

NOTES: 


sign. 

60 


for emblem 

40 

60 40 

TRANSPORT NSW 


PAGE E2a-9 



L.10 - Plinth Directional Sign 

NOTES: 


sign. 

60 


for emblem 

40 

60 40 

TRANSPORT NSW 


PAGE E2a-10 



Appendix E3 -Transit Stop Signage Family Developments 

E3 

Note 

This appendix has been provided as a 

location for future approved developments 

for the transit stop signage family. 

Transmittals of this appendix soon after the 

release of version 1 of these guidelines may 

therefore have no content. 


NOVEMBER 2002

Appendix E4 - Bus Stop Installation Guide for Local Councils 

E4 


NOVEMBER 2002

Bus Stop 

Bus Stop Installation Guide 

Style Guide 


Prepared for: 

Prepared by:


Bus for Stop Local Style Councils Guide

Contents 

Part 1 – Design Manual 

1. Introduction 2 

2. STA Bus Design Envelope 3 

3. Bus Stop Design Elements 10 

List of Tables 

Table 2.1 Design Parameters of STA Buses 3 

Table 3.1 Design Elements 11 

Table 3.2 Emerging Technology and Disability Applications 15 

Table 3.3 Bus Stop Requirements (Based on 20 to 30 Second Stop Dwell Time) 16 

Page 

Part 2 – Hierarchy and Classification of Bus Stops 

1. Introduction 28 

2. Stop Location 29 

3. Relevant Issues 29 

3.1 Passengers 29 

3.2 Operational 30 

3.3 Non-Users 30 

4. Functional Hierarchy of Bus Stops 31 

4.1 Determinants of Function 31 

4.1.1 Operational 31 

4.1.2 Location/Situation 32 

4.2 Infl uences on Bus Stop Facilities 33 

5. Classifi cation of Stops 33 

List of Tables 

Table 5.1 Classifi cation of Bus Stops and Requirements for Bus Stop Facilities 34 

© State Transit Authority of N.S.W. 1999 

Revised 2002 

State Transit and PPK have taken all reasonable care to present accurate and useful information in 

this Guide. If you discover any omissions or errors, please notify State Transit by fax on 9245 5611 

or by email to wadam@sta.nsw.au so that they may be addressed in later editions or errata sheets. 

ISBN 0-646-37155-X

Bus Stop Installation Guide for Local Councils: Part 1 – Design Manual 



Part 1 - Design Manual 

Page 1


1. Introduction 

PPK Environment & Infrastructure Pty Ltd was engaged by the State Transit Authority (STA) to prepare a 

style guide for bus stops in urban areas.The objectives of the style guide, as set out in STA’s brief,are “to 

assist both State Transit and local government in providing consistent, safe and effective bus stops.” Issues 

to be considered in the preparation of the style guide included: 

t 

t 

t 

t 

passenger information; 

identifi cation of service point; 

useful, safe, and easily-maintained infrastructure; and 

consistent design that is accessible to as many potential passengers as practical. 

Part 1 of the Style Guide focuses on design requirements for bus stops and bus stop facilities. Part 2 

contains discussion of issues relevant to the preparation of the style guide, development of a functional 

hierarchy of bus stops, and bus stop classifi cation. 

This document is based on an international literature review, a review of Australian and STA best 

practice, and takes into consideration Disability Discrimination legislation (and the Attorney-General’s 

Department Draft Guidelines). 

In 2000 the NSW Department of Transport (Transport NSW) undertook to develop best practice 

guidelines for transport related signage in NSW. The resultant guidelines (commonly referred to as 

the Best Practice Guidelines or BPG) supercede some of the information found in the original of this 

document. As a consequence, this issue of the document has been amended to incorporate relevant 

updated information. The update of the document includes a change of name to the Bus Stop Installation 

Guide for Local Councils. 

Page 2


2. STA Bus Design Envelope 

STA operates a range of bus types and lengths, including: 

t 

t 

t 

t 

Midi buses in Sydney (ferry wharf feeders) and Newcastle; 

Single door and double door rigid high fl oor and low fl oor buses ranging from10.7metres to 

14.5 metres in length; and 

Articulated buses (“bendy buses”) 17.3 metres long. 

Table 2.1 below summarises the design parameters of STA buses in service. The design bus for the 

purposes of this document is the 12.5 metre long rigid low-fl oor bus.Where longer buses are likely to 

be encountered (including the 14.5 metre long rigid bus and the 17.3 metre long articulated bus), the 

design standards in this document are adjusted accordingly. While midi buses are in use on some routes, 

the design of bus stop facilities should not be based on the dimensions of the midi bus – the 12.5 metre 

bus should be used as the default design bus. 

Table 2.1: Design Parameters of STA Buses 

Dimension Min Max 

Length 9.0 m 17.3 m 

Width (mirror to mirror) 

2.995 m 

Height 2.955 m 3.345 m 

Step Height 320 mm 380 mm 

Laden Weight Front 

6 tonnes 

Laden Weight Rear 

13 tonnes 

Wheelbase 5.33 m 7.30 m 

Front Overhang 2.3 m 2.7 m 

Rear Overhang 3.05 m 3.25 m 

Clearance from Road Surface 140 mm 300 mm 

Angle of Approach to Kerb 7° 

Angle of Departure from Kerb 6.5° 

The following vehicle specifi cation sheets are taken from STA’s internet website 

(www.sydneybuses.nsw.gov.au). As new bus types enter the fl eet they will also be added to the website. 

Page 3


MERCEDES BENZ 

Chassis Model: 0305 

Body Make: PMC 

Body Model: GALVASTRESS 

Total No: 353 STA Class: Mk4 

Fleet Nos: 2728–3070: 

3072–3080: 3082 

Seats: 43 Standing: 27 

Total Capacity: 70 

Placed in Traffic: 1984–87 

GENERAL SPECIFICATION: 

Length (mm). . . . . . .. . . . . . . . . . . . . . . . 10750 

Width (mm). . . . . . . . . . . . . . . . . . . . . . . 2500 

Height (mm) . . . . . . . . . . . . . . . . . . . . . 3050 

Weight unladen Front (kg) . . . . . . . . . . 2950 

Weight unladen Rear (kg) . . . . . . . . . . . 5950 

Weight laden Front (kg) . . . . . . . . . . . . 6000 

Weight laden Rear (kg) . . . . . . . . . . . . 10000 

Wheelbase (mm) . . . . . . . . . . . . . . . . . . 5330 

Overhang Front (mm) . . . . . . . . . . . . . . 2370 

Overhang Rear (mm). . . . . . . . . . . . . . . 3050 

Turning Circle Wall/Wall (mm) . . . . . . 19300 

Turning Circle Kerb/Kerb (mm) . . . . . . . . — 

Door Opening Front (mm) . . . . . . . . . . 1150 

Door Opening Rear (mm) . . . . . . . . . . 1150 

Step height 1 Front/Rear (mm) . . . . 350/340 



Ceiling height Front/Rear (mm) . . 2130/1860 

Floor height Entry (mm) . . . . . . . . . . . . . 750 

Floor height Centre Door (mm). . . . . . . 770 

BODY: 

Construction . . . . . . . . . . . . . . . . Galvastress 

Windows . . . . . . . . . . . . . . . . . . . . . . . Sliding 

BRAKES: 

Type . . . . . . . . . . . . . . . Air & Hydr. Retarder 

Handbrake . . . . . . . . . . . . . . . . . . . . . . Spring 

ELECTRICAL: 

Alternator . . . . . . . . . . . . . . . . . . . . . . Bosch 

Voltage (V) . . . . . . . . . . . . . . . . . . . . . . . . . 24 

Amps (A) . . . . . . . . . . . . . . . . . . . . . . . . . 120 

Interior lighting . . . . . . . . . . . . . . Fluorescent 

Destination Equipment . . . . . . . . Mechanical 

(http://www.sydneybuses.nsw.gov.au/sb.bus05.html) 

SUSPENSION: 

Type. . . . . . . . . . . . . . . . . . . . . . . Air Bellows 

Tyre Size . . . . . . . . . . . . . . . . . . . . . . 11R22.5 

Tyre Press Front (kPa). . . . . . . . . . . . . . . 760 

Tyre Press Rear (kPa) . . . . . . . . . . . . . . . 660 

Fitted with Kneeling . . . . . . . . . . . . . . . . . No 

Fitted \With Suspension lift . . . . . . . . . . . No 

CAPACITIES(ltr): 

Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 

Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . 24.5 

Gearbox. . . . . . . . . . . . . . . . . . . . . . . . . . . 20 

Differential . . . . . . . . . . . . . . . . . . . . . . . . 7.5 

Power steering . . . . . . . . . . . . . . . . . . . . . 8.5 

Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 

ENGINE: 

Type. . . . . . . . . . . . . . . . . . . . . . . . OM 407 h 

Position . . . . . . . . . . . . . . . . Rear Underfl oor 

Capacity (ltr) . . . . . . . . . . . . . . . . . . . . 11412 

No. Cylinders. . . . . . . . . . . . . . . . . . . . . . . . 6 

Compression Ratio. . . . . . . . . . . . . . . . . 16.5 

Bore (mm) . . . . . . . . . . . . . . . . . . . . . . . . 125 

Stroke (mm). . . . . . . . . . . . . . . . . . . . . . . 155 

Max kW (DIN) at (RPM) . . . . . . . . 147/2200 

Max Torque (Nm) at (RPM) . . . . . . 716/1400 

Max Gov. speed (RPM) . . . . . . . . . . . . . 2200 

Fuel Pump . . . . . . . . . . . . . . . . . . . . . . Bosch 

Injectors . . . . . . . . . . . . . . . . . . . . . . . . Bosch 

TRANSMISSION: 

Type. . . . . . . . . . . . . . . . . . . . W3DO80/2.2R 

lst with Torque converter . . . . . . . . . 5.95/13 

lst Ratio/Road speed . . . . . . . . . . . . . 2.12/35 

2nd Ratio/Road speed . . . . . . . . . . . . 1.35/55 

3rd Ratio/Road speed. . . . . . . . . . . . . . . 1/75 

Reverse Ratio . . . . . . . . . . . . . . . . . . . . . 2.23 

Rear Axle Type. . . . . . . . . . . . . . H07/8DL/10 

Final Drive Ratio . . . . . . . . . . . . . . . . . . . . 5.9 

Page 4


MAN 

Chassis Model: SL202–VOITH 



Total No: 30 

STA Class: MAN 

Fleet Nos: 3253–3282: 



Placed in Traffic: 1989 


Length (mm) . . . . . . . . . . . . . . . . . . . . 11103 

Width (mm). . . . . . . . . . . . . . . . . . . . . . 2500 

Height (mm) . . . . . . . . . . . . . . . . . . . . . 3050 

Weight unladen Front (kg) . . . 3300 Approx. 

Weight unladen Rear (kg) . . . . 6300 Approx. 



Wheelbase (mm) . . . . . . . . . . . . . . . . . . 5333 













BODY: 



BRAKES: 

Type . . . . . . . . . . . . . . . . . . . . . . MAN S-cam 

Handbrake. . . . . . . . . . . . . Maxi spring brake 

ELECTRICAL: 


Voltage (V). . . . . . . . . . . . . . . . . . . . . . . . 28V 

Amps (A) . . . . . . . . . . . . . . . . . . . . . . . . . 120 



SUSPENSION: 

Type . . . . . . . . . . . . . . . . . . . . . . MAN airbag 

Tyre Size . . . . . . . . . . . . . . . . . . . . . . 11R22.5 




Fitted with Suspension lift . . . . . . . . . . . . No 

CAPACITIES (ltr): 

Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 

Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . 25 

Gearbox. . . . . . . . . . . . . . . . . . . . . . . . . . . 25 

Differential . . . . . . . . . . . . . . . . . . . . . . . 14.5 


Coolant Approx . . . . . . . . . . . . . . . . . . . . .38 

ENGINE: . . . . . . . . . . . . . . . . . . . . . . MAN 

Type . . . . . . . . . . . . . . . . . . . . . . . D2566 UH 

Position . . . . . . . . . . . . . . . . Rear underfl oor 

Capacity (ltr). . . . . . . . . . . . . . . . . . . . 11.413 

No. Cylinders. . . . . . . . . . . . . . . . . . . . . . . . 6 

Compression Ratio . . . . . . . . . . . . . . . 17.5: 1 

Bore (mm) . . . . . . . . . . . . . . . . . . . . . . . . 125 

Stroke (mm). . . . . . . . . . . . . . . . . . . . . . . 155 

Max kW (DIN) at (RPM) . . . . . 155 @ 2200 

Max Torque (Nm) at (RPM) . . . 740 @ 1400 




TRANSMISSION: 

Type . . . . . . . . . . . . . . . . . . . VOITH-D851.2 

1st Ratio/Road speed . . . . . . . . . . . . . 5.8/14 


3rd Ratio/Road speed . . . . . . . . . . . . . 1.0/82 

Reverse Ratio . . . . . . . . . . . . . . . . . . . . . . 4.7 

Rear Axle Type. . . . . . . . . . . . . . . MAN 1080 

Final Drive Ratio . . . . . . . . . . . . . . . . . . . 5.22 


Page 5


SCANIA LOW FLOOR BUS 

Chassis Model: L113CRL 

Body Make: Ansair 

Body Model: Orana 

Total No: 51 

STA Class: SL1 

Fleet Nos: 3692–3712; 3717–3746: 



Placed in Traffic: 1996 


Length (mm) . . . . . . . . . . . . . . . . . . . . 12355 

Width(mm) . . . . . . . . . . . . . . . . . . . . . . 2500 

Height (mm) . . . . . . . . . . . . . . . . . . . . . 3287 





Wheelbase (mm) . . . . . . . . . . . . . . . . . . 6405 




Turning Circle Kerb/Kerb (mm) . . . . . 22250 




Step height 2 Front/Rear (mm) . . . . . . . N/A 

Step height 3 Front/Rear (mm) . . . . . . . N/A 




BODY: 

Construction . . . . . . . . . . . . . . . . . Steel Tube 

Windows. . . . . . . . . . . . . . . . . . . . . . . . Fixed 

Saloon Ventilation . . . . . . . . . Air-conditioned 

BRAKES: 



ELECTRICAL: 


Voltage (V) . . . . . . . . . . . . . . . . . . . . . . . . . 24 

Amps (A) . . . . . . . . . . . . . . . . . . . . . . . . . 120 


Destination Equipment . . . . . . Stone McColl 


SUSPENSION: 


Tyre Size . . . . . . . . . . . . . . . . . . 275/70R22.5 



Fitted with Kneeling . . . . . . . . . . . . . . . . . Yes 

Fitted with Suspension lift . . . . . . . . . . . . Yes 


Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 

Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . 25 

Gearbox. . . . . . . . . . . . . . . . . . . . . . . . . . . 30 

Differential . . . . . . . . . . . . . . . . . . . . . . . . . 11 


Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 

ENGINE: 

Type. . . . . . . . . . . . . . . DSC 11–24(EURO 2) 

Position . . . . . . . . . . . . . . . . Rear underfl oor 

Capacity (ltr). . . . . . . . . . . . . . . . . . . . . 11.02 

No. Cylinders. . . . . . . . . . . . . . . . . . . . . . . . 6 

Compression Ratio. . . . . . . . . . . . . . . . . 16:1 

Bore (mm) . . . . . . . . . . . . . . . . . . . . . . . . 127 

Stroke (mm). . . . . . . . . . . . . . . . . . . . . . . 145 

Max kW (DIN) at (RPM) . . . 191/1400–1800 

Max Torque (Nm) at (RPM) . . . . . 1315/1350 




Speed Limiter . . . . . . . . . . . . . . . . . . . . . . Yes 

Electronic Diesel Control . . . . . . . . . . . . Yes 

TRANSMISSION: 

Type . . . . . . . . . . . . . . . . . . . . . . ZF–5HP600 

1st Ratio/Road speed . . . . . . . . . . . . 3.43/26 


3rd Ratio/Road speed . . . . . . . . . . . . 1.42/64 

4th Ratio/Road speed . . . . . . . . . . . . 1.00/91 

5th Ratio/Road speed . . . . . . . . . . . 0.83/109 

Reverse Ratio. . . . . . . . . . . . . . . . . . . . 4.84:1 

Rear Axle Type . . . . . . . . SpiralBev.SingleRed. 

Final Drive Ratio . . . . . . . . . . . . . . . . . 3.80:1 

Page 6


MERCEDES BENZ 

Chassis Model: 0405 


Body Model: PMC 160 Coach 

Total No: 5 

STA Class: Mk6 

Fleet Nos: 3394–3398: 





Length (mm) . . . . . . . . . . . . . . . . . . . . 11700 

Width (mm). . . . . . . . . . . . . . . . . . . . . . 2500 

Height (mm). . . . . . . . . . . . 3155/3345 (A/C) 


Weight unladen Rear (kg) . . . . 6450 Approx. 



Wheelbase (mm) . . . . . . . . . . . . . . . . . . 5875 






Door Opening Rear (mm) . . . . . . . . . . . N/A 

Step height 1 Front/Rear (mm) . . . . 380/N/A 





Floor height Centre Door (mm) . . . . . . N/A 

BODY: 

Construction . . . . . . . . . . . . . . . . . PMC 160 

Windows. . . . . . . . . . . . . . . . . . . . . . . . Fixed 


BRAKES: 



ELECTRICAL: 


Voltage (V) . . . . . . . . . . . . . . . . . . . . . . . . . 24 

Amps (A) . . . . . . . . . . . . . . . . . . . . . . . . . 120 


Destination Equipment. . . . . . . . . . . . . None 

SUSPENSION: 

Type . . . . . . . . . . . . . . . . . . . . . . . Air Bellow 

Tyre Size . . . . . . . . . . . . . . . . . . . . . . 11R22.5 




Fitted with Suspension lift . . . . . . . . . . . . No 


Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 

Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . 24.5 

Gearbox . . . . . . . . . . . . . . . . . . . . . . . . . 26.5 

Differential . . . . . . . . . . . . . . . . . . . . . . . . 7.5 


Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 

ENGINE: 

Type. . . . . . . . . . . . . . . . . . . . . . . . OM 447 h 


Capacity (ltr). . . . . . . . . . . . . . . . . . . . 11.967 

No. Cylinders. . . . . . . . . . . . . . . . . . . . . . . . 6 


Bore (mm) . . . . . . . . . . . . . . . . . . . . . . . . 128 

Stroke (mm). . . . . . . . . . . . . . . . . . . . . . . 155 


Max Torque (Nm) at (RPM) . . . . . . 890/1300 




TRANSMISSION: 

Type. . . . . . . . . . . . . . . . . . . . . W3E110/2.2R 

lst Wth Torque converter . . . . . . . . . 5.95/16 




Reverse Ratio . . . . . . . . . . . . . . . . . . . . . 2.23 

Rear Axle Type . . . . . . . . . . . . . H07–9DL–10 

Final Drive Ratio . . . . . . . . . . . . . . . . . . . 4.57 

Page 7


SCANIA 14.5m BUS 

Chassis Model: L113TRBL 

Body Make: Ansair 

Body Model: Orana 

Total No: 50 

STA Class: S1 

Fleet Nos: 3411–3460: 





Length (mm) . . . . . . . . . . . . . . . . . . . . 14500 

Width (mm). . . . . . . . . . . . . . . . . . . . . . 2500 

Height (mm) . . . . . . . . . . . . . . . . . . . . . 3300 





Wheelbase (mm) . . . . . . . . . . . . . 7300/1275 




Turning Circle Kerb/Kerb (mm) . . . . . 24640 









BODY: 

Construction . . . . . . . . . . . . . . . . . Steel Tube 

Windows. . . . . . . . . . . . . . . . . . . . . . . . Fixed 


BRAKES: 



ELECTRICAL: 


Voltage (V) . . . . . . . . . . . . . . . . . . . . . . . . . 24 

Amps (A) . . . . . . . . . . . . . . . . . . . . . . . . . 120 


Destination Equipment Stone McColl/Alcatel 


SUSPENSION: 


Tyre Size . . . . . . . . . . . . . . . . . . . 11.00R22.5 




Fitted with Suspension lift . . . . . . . . . . . . Yes 


Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 

Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . 25 

Gearbox. . . . . . . . . . . . . . . . . . . . . . . . . . . 30 

Differential . . . . . . . . . . . . . . . . . . . . . . . . . 11 

Power steering. . . . . . . . . . . . . . . . . . . . . . . 8 

Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 

ENGINE: 

Type . . . . . . . . . . . . . . . . . DS1134 (EURO 2) 


Capacity (ltr). . . . . . . . . . . . . . . . . . . . . 11.02 

No. Cylinders. . . . . . . . . . . . . . . . . . . . . . . . 6 

Compression Ratio. . . . . . . . . . . . . . . . . 16:1 

Bore (mm) . . . . . . . . . . . . . . . . . . . . . . . . 127 

Stroke (mm). . . . . . . . . . . . . . . . . . . . . . . 145 






TRANSMISSION: 

Make/Type . . . . . . . . . . . . . . . . . ZF–5HP600 

1st Ratio/Road speed . . . . . . . . . . . . 3.43/24 


3rd Ratio/Road speed . . . . . . . . . . . . 1.42/58 



Reverse Ratio. . . . . . . . . . . . . . . . . . . . 4.84:1 

Rear Axle Type . . . . . . . . SpiralBev.SingleRed. 

Final Drive Ratio . . . . . . . . . . . . . . . . . 4.86:1 

Max speed with speed lim . . . . . . . . . 80 kph 

Page 8


MERCEDES BENZ – ARTICULATED 

Chassis Model: 0305G 



Total No: 30 

STA Class: G1 

Fleet Nos: 2550–2579 





Length (mm) . . . . . . . . . . . . . . . . . . . . 17300 

Width (mm). . . . . . . . . . . . . . . . . . . . . . 2500 

Height (mm) . . . . . . . . . . . . . . . . . . . . . 2955 


Weight unladen Rear (kg) . . . 10500 Approx. 



Wheelbase Front/Rear (mm) . . . . 5600/6150 



Turning Circle Wall/ 

Wall (mm) . . . . . . . . . . . . . . . 26000 Approx 










BODY: 



BRAKES: 



ELECTRICAL: 


Voltage (V) . . . . . . . . . . . . . . . . . . . . . . . . . 24 

Amps (A) . . . . . . . . . . . . . . . . . . . . . . . . . 120 




SUSPENSION: 

Type . . . . . . . . . . . . . . . . . . . . . . . Air Bellow 

Tyre Size . . . . . . . . . . . . . . . . . . . . . . 11R22.5 




Fitted With Suspension lift . . . . . . . . . . . . No 


Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 

Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . 24.5 

Gearbox. . . . . . . . . . . . . . . . . . . . . . . . . . . 20 

Differential . . . . . . . . . . . . . . . . . . . . . . . . 7.5 


Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 

ENGINE: 

Type . . . . . . . . . . . . . . . . . . . . . . . OM 407hA 


Capacity (Ltr). . . . . . . . . . . . . . . . . . . . 11412 

No. Cylinders. . . . . . . . . . . . . . . . . . . . . . . . 6 


Bore (mm) . . . . . . . . . . . . . . . . . . . . . . . . 125 

Stroke (mm). . . . . . . . . . . . . . . . . . . . . . . 155 






TRANSMISSION: 

Type . . . . . . . . . . . . . . . . . . . . W3A110/2.2R 

lst with Torque converter . . . . . . . . . 5.95/13 




Reverse Ratio . . . . . . . . . . . . . . . . . . . . . 2.23 

Rear Axle Type. . . . . . . . . . . . . . H07/8DL/10 

Final Drive Ratio . . . . . . . . . . . . . . . . . . . . 5.9 

Page 9


3. Bus Stop Design Elements 

Table 3.1 summarises design elements for bus stops.The table identifi es the element, its function, options 

for its provision, comments on application or special circumstances, and specifi c design requirements. 

The design requirements are based on existing standards and guidelines related to bus stop and traffi c 

facilities, modifi ed to refl ect STA operations. 

Table 3.2 identifi es and discusses emerging technologies and special applications for people with 

disabilities. Best practice should always be considered. While emerging technologies are under trial, no 

standards have yet been adopted. The design guide should be updated as standards and guidelines for 

emerging technologies and special applications for people with disabilities are adopted. 

Table 3.3 summarises bus stop space requirements based on bus fl ows during peak operations. 

Page 10


Options 

Kerbside Bus Zone 

Indented Bus Bay 

Open Bus Bay 

Bus Stop Blister 

Standard kerb, kerb only 

Comments 

Most common passenger facility 

Used in high speed traffi c environments, 

(> 60 km/ h), or where high occupancy lanes in 

operation (bus lanes or transit lanes), more than 

10 buses and 40 passenger boardings per hour. 

Should not be used where traffi c in adjacent 

lane delays buses leaving stop. 

Variant of indented bus bay. Used at intersections 

– allows bus to drive straight into, or out of, bay. 

Can be used as part of bus priority measures 

(such as a queue jump). 

Kerb extension for length of bus stop. Used in 

areas with extensive kerbside parking. Does not 

require draw in and draw out length, but stopped 

bus blocks travelling lane. Reduces delay for buses 

using stop. Should be used where bus numbers are 

high and where loss of kerbside parking needs to be 

minimised. Can provide for turning traffi c clear of 

bus lanes. Can be used as a traffi c calming device 

(unless delay is onerous to other buses and general 

traffi c). Suitable for CBD applications in association 

with bus lanes. 

Buses are designed to use a kerb at bus stops. 

A standard kerb should be used. Roll top kerb 

must not be used. Kerb height must allow for 

standard bus with 300 mm step height to sweep 

across kerb. Local Government should seek 

compliance with the Disability Discrimination Act. 

Design Requirements 

Suffi cient space for bus numbers and lengths, incorporating approach and 

departure distance. See Table 3.3, and Figures 1, 2 & 3. 

Disability Discrimination Act requires that a bus be close to and parallel to 

the kerb when stopped, so that special boarding and alighting features and 

facilities can be used. 

Generally located on departure side of intersection or pedestrian crossing, 

but should relate to passenger destinations and pedestrian facilities. 

Table 3.1;Design Elements 

Function 

Element 

Clear area in which only 

buses may stop to load 

and unload passengers 

Bus Zone 

To allow for loading and unloading 

of bus passengers. 

Kerb 

Where stop must be located on approach side of signalised intersection with 

pedestrian crossing, then bus zone should be located 9 m clear of the 

crossing or stop line. 

Bus to be fully out of traffi c stream. Dimensions in Figure 2. In high speed 

traffi c environments, acceleration and deceleration tapers are required. They 

are calculated on the basis of the adjacent road’s speed limit. 

See Figure 2. 

See Figure 2. 

See Figure 5. 150 mm kerb height coordinates with kneeling and hoist bus 

and is a DDA requirement based on ramp angles: if the kerb is too low, the 

ramp may be too steep. 

At a bus stop, kerbs should be straight, not curved, to allow buses to pull- up 

parallel to the kerb and thereby minimise the gap between the bus and kerb, 

for both doors. 

Page 11


Element 

Pavement 

Footpath 

Bus Zone Signs 

Stop Identifi cation 

Sign 

Bus Shelter 

Function 

Road surface in bus zone 

Provide access to and from stop, 

and allow for pedestrian 

movement around waiting and 

loading bus passengers. 

Dimension bus zone for bus 

operations and enforcement 

Identifi es bus stop and bus 

stopping location for driver; 

identifi es bus stop for 

passengers; provides 

information on all relevant 

route numbers, service types, 

and popular destinations. 

Protect waiting passengers from 

rain, wind, and sun, while allowing 

them to see approaching bus 

Options 

Bitumen (AC), treated 

bitumen (Salivisal or similar), 

or reinforced concrete. 

Any all- weather non- slip 

hardstand surface 

Bus Zone signs; road markings 

A sign selected from the Transit 

Stop Sign Family in Section B (2.2) 

of the BPG. 

Where access or clearance 

requirements preclude the 

provision of a freestanding sign 

near a bus shelter, signage must be 

attached to the shelter. See Section 

B (2.5) of the BPG for further 

details. 

Many types of shelters 

may be used, as long as 

they satisfy the design 

requirements and serve 

their necessary function. 

Comments 

Concrete pad or treated bitumen preferred at 

terminal stops, where buses wait for long periods, 

or at transfer stops. This is to minimise damage 

to roadway or decay of road surface due to chemical 

action of bus fuel. 

Minimise gradients and crossfalls; sealed path from 

bus stop to nearest existing path as a minimum 

and DDA design requirement; provide for 

waiting passengers and passing pedestrians. 

Consider also the need for kerb 

ramps at nearby intersections. 

On- road markings being tested by RTA. Use in 

circumstances where standard signage is not 

effective in keeping bus stop clear of illegal use 

– particularly city centre and town centre stops. 

Important system identifi cation for passengers and drivers: 

tells our customers where to fi nd our service. Stop 

identifi cation signs should be used at all bus stops. The colour 

scheme defi ned in the BPG is to be adhered to for all bus 

stop signage except by special arrangement with Transport 

NSW & the STA. 

Bus shelters are the most visible permanent indicators of the 

presence of a bus service. 

Located to provide effective shelter, enhance perceptions of 

personal safety and allow occupants to see approaching bus. 

Installation of bus shelters can be problematic, and is 

often restricted because of concerns over available space, 

existing awnings, sight distances for approaching traffi c or 

general accessibility. The installation of bus shelters is at the 

discretion of Council Traffi c Committee. 

Shelter should incorporate seating, space for wheelchair/ 

pram, lighting, and transport information, on a hardstand 

ground surface. Provision for the inclusion of stop 

identifi cation signage should also be made. 


The RTA suggests that typical crossfalls range between 2% to 4%, but that 

local increases to 6% are acceptable in extreme cases. Where a bus bay is 

used, it should slope downwards towards the edge of the actual roadway. 

See Figure 5. Desirable minimum widths: Residential areas – 1200mm; 

1500mm in retail/ commercial areas (preferred minimum 2500mm). 

Crossfall: maximum 1: 40, preferred 1: 100. Gradient: maximum 1: 12, 

preferred 1: 20. 

A hardstand surface should be used to ensure that wheelchair users and 

pram users are able to manoeuvre easily to and from the stop and from the 

waiting area to the bus. 

Bus Zone sign dimensions and format are described in AS1742.11 (1989). 

This Standard also covers bus zone on- road markings (including linemarking 

and painted text). 

Dimensions, construction details, graphic standards and usage of all stop signage 

is defi ned in the BPG. 

Located min 4 metres from head of bus zone where departure clearance space 

is required. Min 400mm, preferably 600mm from kerbface. Where sign is to be 

incorporated into a shelter, the shelter should be located such that the head of 

the shelter coincides with the proposed location of the stop identifi cation sign. 

See Figures 4 & 5 for dimensions and design requirements. Minimum 1500mm 

wide. Minimum height under awning 2100mm. Desirable maximum height for 

standalone shelters 2400mm to provide effective shelter. Location min1200mm 

on approach side of bus stop identifi cation sign. Where identifi cation sign is to be 

incorporated into the shelter, see “Stop Identifi cation sign” above. 

Minimum set-back from kerb – 600mm to edge of awning, but should be 

increased where there are steep approach and departure angles to the stop. 

Standard alignment – front of shelter to street. Consider reversing shelter where 

west-facing (for sun protection) or south-east facing (wind and rain), but ensure 

maximum visibility of approaching buses, and passive security. 

Design requirements should be secondary to function in shelter design. Extend 

awning when located in unprotected north-facing aspect. Where advertising panel 

is used for wall element, this should be located on departure side of shelter. 

Page 12


Element 

Bus Shelter (cont’d) 

Seating 

Lighting 

Telephone 

Other Street 

Furniture 

Transport 

Information 

Function 

Place to sit, for waiting 

passengers 

Illuminate bus stop to identify 

stop and provide security for 

waiting passengers. 

Ancillary facility to improve 

security and convenience for 

waiting passengers 

Provide passenger information on 

bus route, present location, bus 

departure times and route network. 

Reassurance for 

waiting passengers. 

Options 

Seats may be incorporated 

into shelters, or stand alone; 

Bench or individual; made 

timber, metal, plastics. 

Mains or solar powered. 

At stop, or near stop. 

Bus stop timetable 

Comments 

Should be constructed of vandal-resistant materials and 

consist of roof, back and at least one side panel. Glazed 

panels are preferred to mesh for its superior shelter 

and transparent qualities. Side and rear panels should not 

extend to ground (see Figure 5), to allow for cleaning. 

Should be connected to a pedestrian footpath to provide 

an accessible path of travel. 

Seats are generally required at pickup stops, as close 

as possible to head of bus stop (bus stop identifi cation 

sign). 

Number of seats in response to demand and waiting 

times. 

Bench seat preferred for versatility of use. Avoid 

sharp edges and mesh surfaces. Non- fl ammable 

material (metal) preferred to timber. Seating material 

should be strong, easy to clean, quick drying (in 

exposed positions), and not get too hot/ cold under 

adverse weather conditions. 

Avoid strong variations in lighting so as to avoid 

shadows. Illuminate to allow people to see the way 

to and from stop, and to allow passenger at stop to 

identify approaching person at suffi cient distance to 

allow evasive action. 

Allow passenger at stop to read transport 

information. 

Lighting should also be provided within a shelter also. 

Telephone should be located near higher- order stops 

in most circumstances. Phone can be incorporated 

into shelter design at major stops. 

Location of street furniture should allow for clear 

access to loading and unloading points, and access 

routes to bus stop. 

A3 or A4 case(s) attached to Small, J Pole, U Pole and 

Plinth Signs (see Figure 6, see BPG Section B). Shows bus 

stopping times at that particular stop. Should include route 

map on reverse. Not required at “set-down only” stops. 

If mounted in shelter, transport information displays 

should not be located over seating. 


When constructed on an island in a traffi c situation, protection of the rear of the 

shelter is required by barrier and set-back. 

The design of continuous shelters for interchanges and terminals should be 

subject to a specifi c design and review process. 

Seating in shelters should be located at rear of shelter. 

Seat dimensions shown in Figure 5. 

An area under shelter but free of seating needs to be provided for wheelchairs 

and prams. 

Illumination area at stops shown in Figure 4. 

Illuminate to 300 lux in shelters or at transport information points. 

Streetside illumination to 200 lux. 

See Figure 5 for design guideline for a telephone installed within a bus shelter. 

Locate away from shelter to maintain clear space at loading and unloading 

points and accesses (see Figure 4). 

A3 case used at multiple route stops. Provide as required in Section A, table 

1.2 of the BPG. Attach to stop signage as shown in the BPG Section B. Can be 

attached to shelter if no freestanding bus stop signage is used. If mounted in 

shelter, then timetable and route map should be on same side of display case 

(ie A3 case). 

Use standard STA case (see Figure 7). 

At a minimum, the timetable should be illuminated by street lighting. 

Page 13


Function 

Display of information for 

a short period of time 

Font type and size 

Options 

Destination Map 

Route map 

Network Map 

Chronological Display 

Locality Map 

Laminated posters, confoam 

boards, etc. 

Temporary bus stop 

identifi cation sign 

Bus stop Not in Use 

Comments 

A3 map showing all routes, sections and signifi cant 

destinations serviced by routes at that stop. Replaces 

route map when used. Provide as required in Section A, 

table 1.2 of the BPG. 

A4 or A3. Provide as required in Section A, table 1.2 of the 

BPG. Should show bus route, including section numbers 

and identify cross-streets and important destinations. 

At multiple-route stops, this information should be 

incorporated into the Destination Guide. 

A1 format STA network map (840x610mm) to fi t A1 

metal and polycarbonate case. 

Provide as required in Section A, table 1.2 of the 

BPG. Display should list scheduled bus departures in 

chronological order and be combined with a system map. 

To provide “you are here” information relating to stops 

and nearby destinations in major centres. At locations 

with large populations having English as second language, 

consider using pictograms, symbols and landmarks, or a 

language in addition to English (except where there are 

multiple languages). 

Temporary information should replace permanent 

information, and be displayed in the relevant display 

cases. 

In the case of a bus stop requiring a new temporary 

position (for example, due to roadworks), a 

temporary bus stop identifi cation sign should be 

located at the new position. 

If the identifi cation has not been removed, the normal 

tombstone should be replaced with a “Bus Stop not 

in use” tombstone. 

The font style used should be from the Meta family as 

defi ned in section 5 of the BPG. 

Element 


See “Bus stop timetable” above. 

Title of map to include route number, route description, and region name. Map 

can be in black and white or in colour. Do not overlay route onto street 

directory map, because for long routes the scale may be too large for street 

names to be legible. 

Provide as required in Section A, table 1.2 of the BPG. where shelter is provided. 

Mount inside shelter on back or side panel, but not above seating. 

Provided in free-standing case A1 or larger, or on wall-space in central location 

in long bus zone. Very frequent services can refer to standard gap, rather than 

list all departure times. 

Provide as required in Section A, table 1.2 of the BPG. Can be incorporated into 

A4 or A3 timetable case at stop, or into shelter where appropriate. Translation to 

be provided by local authority. Visual appearance to be consistent. 

Design of temporary information should follow specifi cations for permanent 

information, except printed material which can be shown in black and white. 

An inverted J- pole or inverted U- pole, mounted on a solid circular concrete 

block may be used. Should ensure that it is not easily tipped over. Yellow or 

white paint should be used around the outer edge of the block and on its 

sides to alert visually- impaired people. 

Design of temporary information should follow specifi cations for permanent 

information, except printed material which can be shown in black and white. 

“Bus Stop not in use” tombstone should be yellow with blue text reading “Bus 

Stop not in use”. Information directing passengers to an alternative stop should 

be put in a display case attached to the sign pole. 

The minimum letter height for information element on bus stop 

identifi ers should be as per the relavent section of the BPG. For other 

information such as timetables and maps – 2.5mm. 

Page 14 

Transport 

Information 

(cont’d) 

Temporary 

Information 

General 

Information 

Format


Table 3.2: Emerging Technology and Disablilty Applications 

Element 

Function 

Options 

Elements to be 

considered in 

future bus 

stops 

Advanced passenger 

information services 

Real Time Information 

Audio Information 

Tactile Information 

Comments 

Variable message sign, usually LED. Provides “real” 

– as opposed to “scheduled” information on bus 

arrival and departure times. For use at major stops, 

or stops on busy bus corridors. Identifi es bus route 

number and time until arrival at stop, and can also 

deliver information on cancellation or delays. 

Real time information has been trialled at Airport 

Express stops and elsewhere in Australia. 

Display can be incorporated into bus shelter or on U 

Pole and Plinth Signs as indicated in Section B (2.2) of 

the BPG. 

Aids visually impaired users. Provides information 

on bus arrival and departure time and can also 

deliver information on cancellations or delays. For 

use at stops with a high proportion of visually 

impaired users. 

Current units respond to customer request 

(by button press). 

Aids visually impaired users. Can be incorporated 

into bus stop information panels, or by using four 

sided information case with Braille panel. 

Can also be in the form of paving – as tactile tiles 

– to warn visually impaired users of sharp changes 

in grade or other obstructions, and to guide visually 

impaired users to boarding point or other facilities. 


Site to avoid direct light on display, but to be visible to waiting passengers. 

Various hardware and software options are under trial. No standard real 

time information system adopted yet. 

Ideal height range is between 1400 and 1700mm from the fl oor, with a 

horizontal stretching distance of 500mm (APTI 1994). 

Refer to Disability Standards for Accessible Public Transport 2002, 

AS 1428.4– 1992 – Design for Access and Mobility: Part 4: Tactile ground 

surface indicators for the orientation of people with vision impairments; 

non- slip surface required; requires regular cleaning to remove debris 

caught on the tiles; contrasting colour. 

Page 15


Table 3.3: Minimum Bus Stop Requirements (Based on 20–30 Second Stop Dwell Time) 

Buses Passing Stop in Busiest Hour 

15 

30 

45 

60 

75 

90 

105 

120 

150 

180 

Number of Bus Spaces in Stop 

1 

1–2 

2 

2–3 

3 

3–4 

3–4 

3–5 

4–5 

5–6 

Source:TCRP Report 19. Guidelines for the Location and Design of Bus Stops 

Note: Space requirements for buses at stops depends on operational, ticketing and scheduling aspects of the bus service.The 

above table is based on a Poisson (random) arrival rate. In Sydney scheduling and operational circumstances often 

combine to impose a requirement for up to 50 per cent more bus stop space. 

Page 16

Bus Stop Installation Guide Bus for Stop Local Style Councils: Guide: Part Part 11 –– Design Design Manual Manual 

Ideally, bus stops should be 

located after a controlled or 

uncontrolled intersection 

Note 

(1) 

Bus Zone 

Bus Zone 

Ideally, bus stops should be 

located after pedestrian crossings 

Note (1) 

Note (1) 

Bus Zone 

Note (1): Parking restrictions as per AS1742.10 

Note 

(2) 

Bus Zone 

Note (2): Generally, parking restrictions as per 

AS1742.10 guidelines. In Sydney CBD, 

a “NO STOPPING” zone of 9 metres 

minimum can apply. 

Figure 1 

Locating Bus Zones in the Vicinity 

of Intersections and Pedestrian Crossings 

Page Page 17 17

Bus Stop Style Guide: Part 1 – Design Manual 


a) BUS BAY 

3m 

min 

Bus 

1:5 to 1:10 Run-out Length 

(15-30m for 3m stopping lane) 

L * 

Bus Zone 

1:5 Run-in Length 

(15m for 3m stopping lane) 

b) BLISTER 

Bus 

Car 

Car 

Car 

Car 

L * 

Bus Zone 

c) KERBSIDE 

Car 

Bus 

Car Car Car 

Draw-out * L * 

Draw-in * 

Bus Zone 

d) OPEN BUS BAY 

Bus 

Left Turn Only 

Buses Excepted 

Draw-out * 

Bus Zone 

L * 

No Stopping 

Zone 

* Note: See table in Figure 3. 

L = Bus length 

Figure 2 

Bus Zone Types 

Page 18 

Page 18


Bus 

for 

Stop 

Local 

Style 

Councils: 

Guide: 

Part 

Part 1 – 

Design 

Design 

Manual 

Manual 

A L B 

Parking 

Bus Zone 

(for single bus operation) 

Parking 

A 

L 

1.0m 

L 

B 

Parking 

Bus Zone 

(for multiple bus, nose-to-tail operation) 

Parking 

Parking 

A L G B 

L B 

Bus Zone 

(for multiple bus, independent operation) 

Parking 

Bay Dimensions (m) Midi Design Bus Long Articulated 

L = length of bus 

9.0 

12.5 

14.5 

17.5 

A = minimum draw out length * 

3.0 

4.0 

4.0 

4.0 

B = minimum draw in length 

6.0 

6.0 

8.0 

10.0 

G = minimum gap for 

independent operation 

6.0 

6.0 

8.0 

10.0 

Note: * When located on-street close to an intersection, the statutory nostanding 

distances may be substituted for dimensions A or B for 

bus stops on the immediate approach and departure side of the 

intersection respectively. 

Design for Midi buses only in exceptional circumstances. 

In general, Design Bus should be used. 

Figure 3 

Bus Zone Dimensions for 

Various Bus Operations 

Page 19

Bus Stop Installation Style Guide: Guide Part 1 for – Design Local Councils: ManualPart 1 – Design Manual 

Kerb ramps 

Light post 

For bus stops near a corner, the corner should also be well-illuminated 

Direction of traffic 

Property line 

“BUS ZONE” sign 

Bus Zone 

3-4m* L (minimum 12.5 m) 

6-10m* 

Rear 

door 

location 

(depends 

on type 

of bus) 

Front 

door 

1200 

wide, 

typical 

BUS 

STOP 

BUS 

STOP 

BUS 

STOP 

400 

min 1500 

typ 

1200 

min 

400 

min 

1200 

min 

1500 

min 

Where plantings are provided, use only ground cover 

or low shrubs. Trees for shade should be long-trunked 

with minimum branch height of 4.5 metres. Plantings 

should not obstruct line of sight between approaching 

bus and waiting passengers. 

Light post 

Telephone 

(if not included in shelter) 

Bus shelter with seating 

(walls shown as bold line; awning shown as broken line) 

Space for wheelchair/pram 

Bus stop identification sign with timetable and 

route map case 

Rubbish bin 

15m 

15m street light spacing in vicinity of bus zone 

Light post with “BUS ZONE” sign attached 

Painted 

linemarking and 

“BUS STOP” text 

to show bus zone 

(as per 

AS 1742.11) 

Notes: * depends on “L” 

“L”=bus length (see table in Figure 3) 

Figure 4a 

Bus Stop Example Design (Plan) 

Page 20 

Page 20

Bus Stop Installation Guide Bus for Stop Local Style Councils: Guide: Part 1 – Design Manual 

Kerb ramps 

Light post 

For bus stops near a corner, the corner should also be well-illuminated 

Direction of traffic 

Property line 

“BUS ZONE” sign 

Bus Zone 

3-4m* L (minimum 12.5 m) 

6-10m* 

Rear 

door 

location 

(depends 

on type 

of bus) 

Front 

door 

1200 

wide, 

typical 

BUS 

STOP 

BUS 

STOP 

BUS 

STOP 

400 

min 1500 

typ 

1200 

min 

1500 

min 

Where plantings are provided, use only ground cover 

or low shrubs. Trees for shade should be long-trunked 

with minimum branch height of 4.5 metres. Plantings 

should not obstruct line of sight between approaching 

bus and waiting passengers. 

Light post 

Telephone 

(if not included in shelter) 

Bus shelter with seating 

(walls shown as bold line; awning shown as broken line) 

Space for wheelchair/pram 

Bus stop identification sign (on roof) attached to 

head of shelter 

Rubbish bin 

15m 

15m street light spacing in vicinity of bus zone 

Light post with “BUS ZONE” sign attached 

Painted 

linemarking and 

“BUS STOP” text 

to show bus zone 

(as per 

AS 1742.11) 

Notes: * depends on “L” 

“L”=bus length (see table in Figure 3) 

Figure 4b 

Bus Stop Example Design with 

Identification Sign Attached 

to Shelter (Plan) 

Page 21 21

Bus Bus Stop Stop Style Installation Guide: Part Guide 1 – for Design Local Councils: Manual Part 1 – Design Manual 

2800 max typ 

400 minimum 

600 preferred 

Footpath width and crossfall 

(dimensions as below) 

variable 

500 min 

“foot space” 

1200 min 

1600 preferred 

150 kerb height 

or 

roadway crossfall 

1:50-1:25 typical 

1:16 maximum 

1500 approx 

shelter awning width 

kerb to awning 

600 min 

Identification signage 

(“pull-up” sign) 

wall at head and back of shelter 

1100 max height 

to operable part 

710-750 leg clearance 

crossfall 1:40 max 

1:100 preferred max 

footpath width 

1500 min residential areas 

2500 preferred mininum 

retail/commercial areas 

400-450 

seat 

width 

260 arm rest height 

400-450 seat height 

50 gap 

500 min 

“foot space” 

2100 min 

clearance to 

overhead 

obstructions 

400 min, 600 

preferred kerb to 

signage/light poles 

and other street 

furniture 

1200 min, 

1600 preferred 

clear path for 

wheelchair access 

Timetable case 

(route map on reverse) 

See Table 3.1 

1300 

90 o upright kerb 

preferred 

150 kerb height 

or 

roadway crossfall 

1:50-1:25 typical 

1:16 maximum 

Notes: All measurements in millimetres. 

Boarding and alighting zones should be free of street furniture. 

Figure 5 

Bus Stop Example Design (Section) 

Page Page 22 22


Figure 6a 

Dimensions for Inverted J-Pole 

Bus Destination Signs 

NOTE: Provided for reference only, complete drawings and 

specifi cations can be found in section B (2.3) of the BPG. 

Page 23


Page 24 

Figure 6b 

Dimensions for Inverted U-Pole 

Bus Destination Signs 

NOTE: Provided for reference only, complete drawings and 

specifi cations can be found in section B (2.3) of the BPG.


Bus Stop Style Guide: Part 1 – Design Manual 

Figure 7a: Example of STA A4 Bus Timetable Case Containing Timetable Information 

Figure 7b: Reverse Side of Timetable Case Showing Bus Route Map 

Page 25 

Page 25

Page 26 

NOTES

Bus Stop Installation Guide for Local Councils: Part 2 - Hierarchy and Classifi cation of Bus Stops 



Part 2 - Hierarchy and 

Classification of Bus Stops 

Page 27


1. Introduction 

PPK Environment & Infrastructure Pty Ltd was engaged by the State Transit Authority (STA) to prepare 

a style guide for bus stops in urban areas.The objectives of the style guide, as set out in STA’s brief, are 

“to assist both State Transit and local government in providing consistent, safe and effective bus stops.” 

Issues 

to be considered in the preparation of the style guide included: 

t 

t 

t 

t 

passenger information; 

identifi cation of service point; 

useful, safe, and easily-maintained infrastructure; and 

consistent design that is accessible to as many potential passengers as possible. 

Part 1 of the Style Guide focuses on design requirements for bus stops and bus stop facilities. Part 2 

contains discussion of issues relevant to the preparation of the style guide, development of a functional 

hierarchy of bus stops, and bus stop classifi cation. 

As noted in the introduction to Part 1, some of the information found in the original of this document 

has been superceded by the BPG. In particular, the defi nitions found in section 4 and used in table 5.1 

are variations of the same information found in Section A of the BPG. To aid in interpretation between 

the two documents the relevant BPG terms have been added in brackets after the headings in section 

4. In some instances several BPG terms are given, in these instances the appropriate signage will be 

determined by closer consultation of the BPG. 

Page 28

Bus Stop Installation Guide for Local Councils: Part Part 2 - Hierarchy and Classifi cation of Bus Stops 

2. Stop Location 

The style guide does not focus in detail on the determination of stop location – rather, it concentrates 

on the placement and design of bus stops in the surrounding environment, and the design and use of the 

stop elements and facilities under different circumstances. 

However, the general principles of stop placement and location encompass the following issues: 

t 

t 

t 

t 

t 

t 

t 

t 

traffi c safety for vehicles and passengers; 

accessibility (particularly for mobility-impaired passengers); 

proximity to attractions and pedestrian facilities; 

gradients and surfaces of roadways and footpaths; 

legibility, stop spacing and relationship to other bus stops; 

personal safety and security (particularly lighting); 

capacity requirements for buses, passengers, and passing pedestrians; and 

traffi c and parking impacts. 

3. Relevant Issues 

Issues relevant to bus stops vary in three broad functional ways: 

t 

t 

t 

the passengers for whom the stops are access points for bus transit; 

the effi cient operation of the bus services themselves; and 

outside infl uences and other users (such as traffi c, passers-by, adjacent land uses and the like). 

3.1 Passengers 

STA passengers expect the following things from bus stops: 

• comfort while waiting for the bus, including weather protection, and cleanliness ; 

• recognisability and consistency – bus stops provide system information and enhance network 

legibility. They say “a bus route goes past here” and identify where the passenger can get on or 

off the bus. A consistent design approach through different areas can enhance market presence 

and passenger perceptions of the network; 

• safety and security – the stop should be a safe place to approach, wait, and leave; 

• information – passengers expect to fi nd information on bus frequency, routes and relevant 

maps, at the stop; 

• accessibility (special needs) – the stop should relate to its surroundings, connect with footpaths, 

pedestrian crossings and the like, have regular surfaces, and provide for access by the mobility 

impaired; and 

• allow waiting passengers a clear view of oncoming buses so that they can anticipate and signal 

drivers to stop. 

Page 29


3.2 Operational 

Bus operators are usually not responsible for the provision of stops and bus stop infrastructure. 

However, bus stops and the facilities provided with them can have signifi cant implications for a bus 

operator – both in terms of day to day bus operations, and capital and recurrent budgets. Bus stops 

are a key element of a bus service’s image and can impact on the perception of the service by users 

and non-users alike. 

For an operator of bus services, bus stops: 

• should be conspicuous, because they provide simple information on the existence of a bus route for 

users and non-users (ie system legibility); 

• allow the bus to stop close to and parallel with kerb and with minimum delay; 

• have suffi cient capacity for passengers and buses; 

• should not be blocked by illegal parking but be kept clear for buses, and not disrupted by road and 

utility maintenance activity; 

• should be readily accessible without complicated manoeuvres; 

• can indicate to drivers where exactly to stop the bus; 

• should allow for standardisation of STA inputs (such as user information, identifi cation signs, route 

destinations, and section numbers); and 

• should provide for other operational requirements, such as ticket selling, and the requirements of 

other operational staff (such as inspectors etc), where appropriate. 

3.3 Non-Users 

The way in which a bus service presents itself to the broader community is affected by the form, 

quality and condition of its bus stops. Well-designed and maintained bus stops and related facilities 

can enhance the perception and attractiveness of a bus service, even to current non-users. 

Issues of relevance to non-users can include: 

• pedestrians – incorrectly located bus stops with waiting passengers can act as a barrier to pedestrian 

through-movement and disrupt access to adjacent land uses and activities, 

• care should be taken to ensure road safety and personal safety is enhanced and not 

• diminished by the siting of a bus stop and shelter; 

• other road users – for safety, potential confl icts (such as with driveways, turning lanes, etc) should be 

minimised; and 

• bus stopping and waiting passengers should not confl ict with adjacent land uses. 

Page 30


4. Functional Hierarchy of Bus Stops 

4.1 Determinants of Function 

The function of bus stops is generally determined by operations and their location/situation.That is, 

the nature of bus operations themselves (service frequency, schedules, route network, interchange 

etc) will assign roles and classifi cations to bus stops consistent with the structure of the bus routes 

serving them. The situation that the bus stop is in, in terms of the traffi c environment, land use and 

activity levels, or other factors, will also infl uence its role and its design requirements. 

The purpose of a discussion of determinants of function is to provide a consistent and functional 

basis for the identifi cation of design elements required at bus stops in different circumstances. 

In the development of a hierarchy of stops, the key consideration is the link between bus stop facilities 

(such as shelters, transport information, bus zone delineation) and the location/situation and operational 

determinants relating to the stop. 

4.1.1 Operational 

These aspects are related to the operation of bus services in a network sense (frequency of service, 

stopping patterns etc). Bus stops have an operational function and relationship between stops, which is 

indicative of a hierarchical structure. 

Stops can be grouped in the following way: 

Terminus (BPG: Terminus) – stops at the beginning or end of a route where terminal functions 

(meal breaks, change of destination information, layover) might take place. Bus dwell times may be 

longer at the terminus than at some other stops. Passenger numbers (both alighting and joining) 

may be higher at a terminus; 

Interchange Stop (BPG: Regional Interchange, Sub Regional Interchange, Local Interchange) – both 

bus-bus interchange (such as at Neutral Bay or Warringah Mall) and intermodal interchanges (such as 

Meadowbank and Rockdale railway stations). Passengers may transfer between bus routes or between 

buses and other modes. Dwell times may be longer to ensure modal connections are made, and the stop 

is generally more prominent in a network sense. Intermodal interchanges (bus-rail, bus-ferry) often have a 

higher standard of design and are often off-street; 

Limited/Express Stops (BPG: Standard Stop, often also an interchange or terminus – signage 

requirements depend on circumstances) – some bus operational patterns establish skip-stop operations, 

with particular stops designated stopping places for express or limited stops (skip-stop) services. These 

stops become important locations for passenger origins and destinations, as well as transfers between 

skip-stop and all stops services. These stops are often situated at important attractions (shopping centres 

and the like) and so serve passenger origins and destinations; 

Standard Stop (BPG: Standard Stop) – provides for passenger pick up and set down for most bus 

services, but may be skipped by limited stops or express services; 

Part-Time Stops (BPG: Standard Stop) – part-time stops only operate during certain periods of the 

day, for example, school stops operate during the morning and afternoon school peaks, and only on 

school days. It is important that part-time bus stops be clearly marked as such; 

Page 31


Special Stops (BPG: No defi nition given – signage requirements depend on circumstances) – include 

stops for the following services: Sydney Explorer, Airport Express, Bondi to Bay Explorer, Star City Casino 

shuttle, and Nightride. 

Set-Down Only Stop (BPG: Set down Only Stop) – a stop, usually towards the end of a bus route, 

where passengers are dropped off, but not picked up. 

4.1.2 Location/Situation 

The function or classifi cation of a bus stop will also be infl uenced by its surrounding land 

use, traffi c environment etc. Stops can be grouped within the following environments. 

Town Centres/CBDs (BPG: City CBD, Major Town Centre, Town Centre) – these situations tend to 

have concentrations of passenger activity (picking up and setting down), convergence of bus routes, and 

potential for confl icts between buses, pedestrians, traffi c and parking. More attention needs to be paid 

to the quality of passenger facilities in CBDs and town centres, the protection of bus zones from illegal 

use, and interaction between the transit operation and the operation of nearby retail and commercial 

activities. Bus services in CBDs and town centres need to be effi cient, and there is usually competition 

for kerbspace allocation and vehicle access. 

Regional Shopping Centres (BPG: Major Town Centre) – important passenger origins and destinations, 

but usually found in different environments to CBDs and town centres (often in residential areas or on 

the fringes of CBDs or town centres). Access to regional shopping centres is usually car-oriented, with 

large supplies of car parking, major road connections and multiple car park accesses. Regional shopping 

centres can operate late at night (cinemas and late shopping), but a lack of adjacent complementary 

commercial and retail activities, and often inactive street frontages, present particular challenges for bus 

services and stop requirements. Regional shopping centres are often the focus of extensive bus feeder 

networks. 

Neighbourhood Shopping Centres (BPG: Town Centre) – important local destinations, but usually 

with a lower level of intensity and competition for kerbspace than town centres or regional shopping 

centres. Often strip development on a main street, which performs a traffi c function as well as an access 

function. Neighbourhood shopping centres may have less intense levels of bus activity. Limited night-time 

activity. 

Residential Areas (BPG: Dense Urban, Urban) – issues relevant in residential areas include impacts 

on adjacent residential amenity, night-time safety, personal security, and all-weather access to the stop. 

Waiting times at stops in residential areas may be longer than at higher-order stops. 

Rural, Semi-Rural (BPG: Rural) – these areas are rare within STA’s contract area. Situations will present 

particular challenges including lower street and road standards, discontinuous footpaths and absence 

of kerbs, lower levels of activity, street lighting and surveillance, higher traffi c speeds and possibly less 

frequent buses and more widely spaced stops. 

Special Events (BPG: No defi nition given – signage requirements depend on circumstances) – sporting 

grounds and stadia can present challenges for bus stop provision and facilities, including irregular use, 

periods of intense demand, confl icts with high traffi c and pedestrian fl ows, crowd and queue management, 

special ticketing, and bus operations management. 

Other location/situation issues include traffi c, both volume and speed. Bus stops in a high speed traffi c 

environment (>60 km/h) or on motorways or arterial roads will have different requirements to those in 

lower speed environments, and hence a different class of facilities might be required. Traffi c management 

controls will also infl uence stops – such as transit lanes or other high occupancy lanes, intersections, 

traffi c control etc. 

Page 32


Issues include: 

— potential pedestrian safety issues arising from bus stops being located adjacent to high 

speed/high volume roads and the need to consider opportunities to site bus stops 

adjacent to safe crossing points, as passengers are usually looking for two-way travel; 

— personal safety issues associated bus stops located on limited access roads or areas 

with low levels of passive security; 

— safe bus access and egress from stops in high speed conditions, requiring attention to 

the to ability provide adequate diverge and merge conditions; 

— the effect of stopping buses on the performance of Transit Lanes and Bus Lanes and 

the requirement to separate stopping buses from the main transit stream; and 

— the siting of stops in the vicinity of bus priority measures such as queue jump lanes 

and “B” phases at traffi c signals must be integrated with the facility to ensure that 

maximum priority is achieved. 

4.2 Influences on Bus Stop Facilities 

The provision of some bus stop facilities will not be infl uenced by the stop’s location in the 

functional hierarchy. For instance, the Disability Discrimination Act is based on the premise that 

mobility impaired people should have equitable access to public transport, and so all bus stops 

need to be accessible in line with those standards. The Disability Standards for Accessible Public Transport 

2002 was approved on 23 October 2002. This Standard was formulated to enable public transport providers 

to remove discrimination from public transport services. There is a requirement for 25% of bus stops to be 

compliant by 31 December 2007, 55% by 2012, and 90% by 2017. Similarly, for every stop, some measures for 

personal safety and security, such as lighting, will be warranted. Personal security concerns (and 

traffi c safety concerns) are relevant across all stop classifi cations and situations and should be 

addressed in stop location and attention to design on a case by case basis. 

The sorts of bus stop facilities which need to respond to stop function therefore are: 

• bus zone – from kerbside provision to bus bays, blisters and off-street facilities; 

• pavement – in more intense operations concrete pavement may be desirable to avoid 

• deformation of or damage to conventional fl exible pavements; 

• bus stop identifi cation signs – from a basic post sign, through to the preferred inverted J poles to 

inverted U pole signs to the plinth sign; 

• bus zone delineation – from “bus zone” roadside signs to markings on the road; 

• shelters; 

• seating; 

• transport information – from simple timetables and route maps to network maps, locality 

• maps, chronological displays and real-time information; and 

• public telephones. 

Bus stop facilities and their design requirements are described in Section 1 of the Style Guide. 

5. Classification of Stops 

Table 5.1 summarises bus stop classifi cation based on location/situation and operational infl uences, and 

indicates the requirements for bus stop facilities in response to those infl uences. 

Page 33


Table 5.1: Classification of Bus Stops and Requirements for Bus Stop Facilities 

Situation Operational Environment Facility 

Bus Zone Type Zone Delineation Concrete Identification Shelter Seating Information Telephone 

Pavement Signage 

Kerbside Indented Blister Off- Signs Road J Pole U Pole Timetable/ Dest’n Network Locality Chrono Real 

Bay Street Markings Route Map Guide (1) Map Map (2) Time 

CBD/Town Terminus ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ See Section A, table 2.1, of the BPG. 

✔ 

Centre Interchange — Bus-Bus ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

See Section A, 

table 2.2, of 

the BPG. 

— Intermodal ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Express Stop ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Standard Stop ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Part-time Stop ✔ ✔ ✔ 

Special Stop ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Set-Down Only ✔ ✔ ✔ ✔ ✔ ✔ 

Regional Terminus ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ See Section A, table 2.1, of the BPG. 

✔ 

Shopping Interchange — Bus-Bus ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 


table 2.2, of 

the BPG. 

Centre — Intermodal ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Express Stop ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Standard Stop ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Part-time Stop ✔ ✔ ✔ 

Special Stop ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 


Neighbour- Terminus ✔ ✔ ✔ ✔ ✔ ✔ See Section A, ✔ ✔ See Section A, table 2.1, of the BPG. 

✔ 

hood Interchange — Bus-Bus ✔ ✔ ✔ table 2.2, of ✔ ✔ ✔ 

Shopping — Intermodal ✔ ✔ ✔ ✔ the BPG. ✔ ✔ ✔ 

Centre Express Stop ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Standard Stop ✔ ✔ ✔ ✔ ✔ ✔ 

Part-time Stop ✔ ✔ 

Set-Down Only ✔ ✔ 

Residential Terminus ✔ ✔ ✔ ✔ ✔ ✔ ✔ See Section A, table 2.1, of the BPG. 

✔ 

Area Interchange — Bus-Bus ✔ ✔ ✔ ✔ ✔ ✔ ✔ 


table 2.2, of 

the BPG. 

— Intermodal ✔ ✔ ✔ ✔ ✔ ✔ ✔ 

Express Stop ✔ ✔ ✔ ✔ ✔ ✔ 

Standard Stop ✔ ✔ ✔ ✔ ✔ 


Set-Down Only 

Rural/ Terminus ✔ ✔ ✔ See Section A, ✔ ✔ 

Semi-Rural Standard Stop ✔ ✔ table 2.2, of ✔ ✔ 


the BPG. 

See Section A, table 2.1, of the BPG. 

Special Terminus ✔ ✔ ✔ ✔ ✔ ✔ 

Events Express Stop ✔ ✔ ✔ ✔ ✔ ✔ 

Standard Stop ✔ ✔ ✔ ✔ 


table 2.2, of 

the BPG. 

See Section A, table 2.1, of the BPG. 

Special Stop ✔ ✔ ✔ ✔ ✔ ✔ 


Note: (1) Cross-reference of major destinations to all bus routes serving them from a particular stop 

(2) Chronological listing of bus routes passing a stop to common destinations. 

Page 34

NOTES 

Page 35

Page 36 

NOTES

Appendix E5 - Change Notification Forms 

E5 


NOVEMBER 2002

Transport Infoline CHANGE NOTIFICATION FORM 

Service Update/Change 

(includes new routes, timetable changes etc) 

Form 2002/2 

This information is vital to the 131500 Transport Infoline. Please ensure that this 

information is sent as soon as possible. 

COMPANY NAME --------------------------------------------------------------------------------------- 

NAME OF CONTACT PERSON ------------------------------------------TEL: ---------------------------- 

INFORMATION -------------------------------------------------------------------------------------------------- 

------------------------------------------------------------------------------------------------------------------------ 

Please circle the relevant information 

Notes 

Route change? 

Timetable change? 

Have 200 copies of the timetable been sent to the 

Manager, Stellar Call Centre, 

Level 4, 20 George Street, Hornsby 2077? 

Have 10 copies of the timetable been sent to the 

Transport Information Officer, 

GPO Box 1620 Sydney 2001? 

New bus stop/s? 

Do you want to put a message on the 

131500 web site? 

Is a short description attached? (heading: max. 60 

characters, plus text and map/marketing materials 

etc as .pdf files) 

YES/NO 

YES/NO 

YES/NO 

YES/NO 

YES/NO 

YES/NO 

YES/NO 

What is the date for the message distribution? 

E-MAIL: 

OR 

FAX: 

itischangerequest@stellarcallcentres.com.au AND timetable@transport.nsw.gov.au 

Call Centre on 9450 9011 AND Transport Information Officer on 9268 2274 

Authorisation by 

Agency 

Stellar Internal 

Authorisation 

Date Name Signature 


NSW Department of Transport 11/12/02

EMERGENCY CHANGE NOTIFICATION FORM 

Temporary Service Interruption / Major Event 

(includes road closures due to roadworks, fetes and the like, or industrial action) 

Form 2002/3 

PLEASE ENSURE THAT THIS INFORMATION IS SENT AS SOON AS YOU BECOME AWARE 

OF ANY INTERRUPTION TO REGULAR SERVICES !! 

COMPANY NAME --------------------------------------------------------------------------------------- 

NAME OF CONTACT PERSON ------------------------------------------TEL: --------------------------- 

INFORMATION -------------------------------------------------------------------------------------------------- 

------------------------------------------------------------------------------------------------------------------------ 

Please circle the relevant information 

Notes 

Route number affected? 

Is a timetable/s affected? 

Is a depot/s affected? 

Do you want to put a voice message on the 

Transport Infoline 131500 service? 

Is a message attached? 

YES/NO 

YES/NO 

YES/NO 

YES/NO 

Do you want to put a message on the 

YES/NO 

131500 web site? 

Is a short description attached? (heading: max. 60 

YES/NO 

characters, plus text and map/marketing materials 

etc as .pdf files) 

What is the date/dates (start/finish) for the message 

distribution? 

What is the time (start/finish) for the message distribution? 

EMAIL: 

OR 

FAX: 

itischangerequest@stellarcallcentres.com.au AND timetable@transport.nsw.gov.au 

Call Centre on 9450 9011 AND Transport Information Officer on 9268 2274 

Authorisation 

by Agency 

Stellar Internal 

Authorisation 



NSW Department of Transport 26/11/02

Notes 


NOVEMBER 2002

Notes 


NOVEMBER 2002

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