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Reference Notes
Marla P. Marcinko
TAB 7
manager left. He and the Council were so impressed, they offered her the job full time. She
began working for Wilkinsburg in 2007, and they have worked together ever since.
Ms. Marcinko’s job performance has been above and beyond Mr. Cohn’s expectations. The
workload in the Borough is far more than is reasonable, because she has to operate without the
support in numbers, attitude, and experience that is needed. She has good, strong instincts and
accomplishes her tasks. The Borough has been rebuilding the basic structure of its organization
for the last few years, and he thanks her for her hard work. The Borough has made significant
progress due to her efforts.
Basic functions such as record keeping and the organization of ordinances had not been taken
care of for many years but are now under control due to Ms. Marcinko’s leadership. Her
innovative approach has shone through her work with the comprehensive, business oriented, and
environmentally sustainable nature of her planning. She constantly explores new ways of
approaching daily operations and addressing Council’s issues. On the heels of the above
mentioned items, the Borough merged its fire services with the City of Pittsburg to save money
and make services more efficient. In fact, the Borough is now being examined as a national
model for conducting mergers. Ms. Marcinko definitely played the key role in that process.
From Mr. Cohn’s standpoint, Ms. Marcinko gets along well with her elected officials.
Historically the Borough has always had a five to four split Council. The four individuals who
do not wield control have not generally worked well with any manager they had. Ms. Marcinko
does not play politics, and the few people who would not have flattering comments to make
about her are likely politically motivated. She has gone out of her way to be fair, even when the
minority does not agree with her. She is the last person who would be involved in any unethical
activity and, if she judges a decision as a bad idea, she is never afraid to voice her opinion. Mr.
Cohn finds this quality in her admirable and appreciates her frankness and honesty.
Ms. Marcinko does not tolerate poorly performed tasks and, frankly, neither does the Council.
She is a distinctive leader and by far the best manager the Borough has ever had since Mr. Cohn
has been involved. Others were not even close to being as capable or accessible as she has been.
To a certain extent she thrives in challenging situations and areas which create major workloads.
Ms. Marcinko has very good communications skills. Mr. Cohn is not interested in the day to day
operations of the Borough. Ms. Marcinko handles such issues without hesitation. If he needs to
know about any situation or problem, she advises him without delay.
Wilkinsburg is a unique community, diverse in every way possible. Someone is always upset or
angry about some issue. Ms. Marcinko has an excellent ability to respond well to all personality
types and addresses complaints or questions promptly.
Ms. Marcinko focuses on accomplishing tasks; so her approach to customer service is to identify
what may not be working properly, attack the problem, and make sure the process works better
or properly. She is less the politician and more an action oriented person but remains
consistently professional with the community and displays a friendly demeanor.
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