Fire Department - Satellite Beach
Fire Department - Satellite Beach
Fire Department - Satellite Beach
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<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> and<br />
Paramedic Services<br />
2010 Annual Report
A message from <strong>Fire</strong> Chief Donald Hughes<br />
I am pleased to present the <strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong>’s 2010<br />
Annual Report. This report provides the community of <strong>Satellite</strong> <strong>Beach</strong><br />
with a snap shot of our department’s activities over the past year. During<br />
the past year, <strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> had many successes that<br />
made the community of <strong>Satellite</strong> <strong>Beach</strong> shine throughout the State of<br />
Florida and the Country. They include:<br />
Implementation of a Water Rescue program<br />
Expansion of Community Health Medic program<br />
Our Vision<br />
“To Better Serve Our Community”<br />
Our Mission<br />
Is to provide Sterling Emergency and<br />
Non-Emergency services to all who<br />
Live, Visit, Work, and Invest in our<br />
Community<br />
Our Values<br />
Honesty<br />
Integrity<br />
Courtesy<br />
Dedication<br />
Compassion<br />
Professionalism<br />
Commitment to Excellence<br />
Expansion of Flu and Pneumonia vaccination program for citizens<br />
and <strong>Satellite</strong> <strong>Beach</strong> businesses<br />
Awarded a Federal Grant from the United State <strong>Fire</strong><br />
Administration for the implementation of Technical Rescue<br />
Services<br />
Implementation of <strong>Fire</strong> Safety program that uses thermal imaging<br />
as method to determine fire risk in a home or business<br />
2010 proved to be a challenging, yet fruitful year as we continue to<br />
serve the citizens of <strong>Satellite</strong> <strong>Beach</strong> with the excellent services they have<br />
requested. We will face similar and new challenges in 2011, but the spirit<br />
of <strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong>fighters and Paramedics view each challenge as a<br />
new opportunity to serve the citizens of this city.<br />
Our family protecting yours
DEPARTMENT PROFILE<br />
Response Capabilities<br />
2000<br />
<strong>Satellite</strong> 1000 <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> is staffed around to<br />
Alarm Type<br />
ENTERPRISE MANAGEMENT SERVICES<br />
clock to provide 0 a minimum of four <strong>Fire</strong>fighters who<br />
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are also cross- trained as Emergency Medical<br />
Other <strong>Fire</strong><br />
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Callloquor ex olim 13% autem dignissim exputo esse<br />
Technicians/Paramedics. This staffing profile allows<br />
7%<br />
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6%<br />
the department to staff two Advanced Life Support Haz-Mat<br />
APPLICATION units around MANAGEMENT the clock, and meet Florida Statute<br />
3%<br />
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exputo abluo, aliquam suscipit euismod te tristique volutpat immitto voco abbas minim<br />
olim eros. Ibidem 1000 molior, facilisi, qui, fere, paratus foras tation te neo eu, usitas.<br />
EMS<br />
Staffing Levels 0<br />
71%<br />
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2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />
oppeto, et, velit esse foras sin aptentillum.<br />
<strong>Fire</strong> Chief/Emergency Manager 1<br />
• Operations Mos ventosus Commander/<strong>Fire</strong> feugiat blandit turpis Marshal vero abigo. 1<br />
• Administrative Mos dolor, aliquip Assistant illum neo adipiscing iriure. 1<br />
• Shift Autem Captains verto illum cogo vulputate aliquam velos. 3<br />
• <strong>Fire</strong>fighter Consequat 2000 EMT/Paramedics<br />
nostrud, pneum, ibidem ex.<br />
• Reserve Ullamcorper <strong>Fire</strong>fighters 1000quibus, velit distineo oppeto.<br />
12<br />
15<br />
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• Delenit proprius foras 2001patria 2002 vereor, 2003 duis facilisi. 2004 2005 2006 2007 2008 2009 2010<br />
Response History of 911 Call<br />
1200<br />
1000<br />
912 913<br />
978<br />
1024 1028<br />
1096 1091<br />
1176 1188 1190<br />
800<br />
600<br />
400<br />
200<br />
0<br />
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010<br />
simplifying IT
RESPONSE<br />
Alarm Time Analysis<br />
<strong>Fire</strong> <strong>Department</strong> Response Times<br />
27%<br />
28%<br />
15%<br />
30%<br />
Midnight-6 AM<br />
6 AM-12 Noon<br />
12 Noon-6 PM<br />
6 PM-Midnight<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> provides the citizens<br />
and visitors the quickest response time possible. The<br />
department adheres to the strictest response time<br />
requirements based on the American Heart<br />
Association’s response time for cardiac arrest victims,<br />
the American College of Emergency Physician’s<br />
response time for trauma victims, and the National<br />
<strong>Fire</strong> Protection Association Standard-1710 for<br />
response to fire and medical emergencies.<br />
National <strong>Fire</strong> Protection Association<br />
NFPA 1710 Response Time Analysis<br />
The NFPA Standard 1710 requires <strong>Fire</strong> <strong>Department</strong> to<br />
meet the following response/deployment times:<br />
EMS Incidents- Response time shall be 4 minutes or<br />
less 90% of the time<br />
<strong>Fire</strong> Incidents- Response time to have four fighters<br />
on scene shall be 4 minutes or less 90% of the time<br />
90.30%<br />
EMS Incidents<br />
85.71%<br />
<strong>Fire</strong> Incidents<br />
Concurrent/Overlapping 911 Emergencies<br />
180<br />
160<br />
140<br />
148<br />
164<br />
122<br />
136<br />
120<br />
100<br />
80<br />
84<br />
70<br />
62<br />
86<br />
74<br />
94<br />
60<br />
40<br />
20<br />
0<br />
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Emergency Medical Services<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> provides<br />
Advanced Life Support (ALS) care by crosstraining<br />
its <strong>Fire</strong>fighters as EMT’s and Paramedics.<br />
<strong>Fire</strong>fighter Paramedics are assigned to each of the<br />
<strong>Department</strong>s Response Units and provide<br />
Advanced Life Support Care around the clock.<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> responded to<br />
over 920 Medical/Trauma emergencies in 2010<br />
with over 1000 patient contacts.<br />
The Average Response Time for<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> Rescue was:<br />
3 minutes and 44 seconds<br />
Source: SBPD CAD Time Data 2010<br />
250<br />
200<br />
150<br />
100<br />
50<br />
0<br />
Age Demographic Profile<br />
235<br />
138 128<br />
101 94<br />
15 26<br />
The Average Response Time for a<br />
Brevard County Ambulance was:<br />
8 minutes and 37 seconds<br />
Source: BCFR Time Data 2010<br />
Cardiac Arrest with Return of Pulse on Scene<br />
2 firefighter staffing 4 firefighter staffing Average return of pulse rates<br />
30%<br />
41%<br />
26%<br />
24%<br />
42%<br />
38%<br />
33%<br />
33%<br />
6%<br />
12%<br />
9%<br />
12%<br />
14%
Community Health and Injury Prevention<br />
Overview<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> provides two<br />
services that have positively impacted the<br />
community through a Senior Fall Prevention<br />
and Community Health Medic Program.<br />
Hip/Pelvic Injuries<br />
Dropped 41% in 2009<br />
and<br />
Dropped 38% in 2010<br />
Senior Fall Prevention<br />
The Senior Fall Prevention Program provides<br />
the opportunity to engage our senior adults in<br />
a way that educates and provides them with<br />
the resources to make their home safe and<br />
livable. In 2009, the <strong>Department</strong> had over 300<br />
direct contacts with seniors through mailing of<br />
informative fall prevention guides, phone call<br />
follow up of past EMS patients, providing an inhome<br />
safety survey and modification assistance<br />
program.<br />
Community Health Medic Program<br />
The Community Health Medic Program has two distinct components. The first component provides<br />
in-home health maintenance assessment to older adults who have chronic medical conditions yet<br />
are self managed and do not qualify for home health services. In 2010 the Community Health Medic<br />
made 220 in-home assessments. During this time frame many of the participants experienced a<br />
decrease in their health status but it was discovered during the in-home visit and each of the<br />
participants were able to alleviate life threatening medical conditions.<br />
The second component of the program is the Flu and Pneumonia vaccination program. <strong>Satellite</strong><br />
<strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> established cooperation agreement with VaxCare. The <strong>Department</strong><br />
administered vaccines at the Station, during community events and at local business. One such<br />
business was Lighting Science who paid for every employee to receive a Flu or Pneumonia<br />
vaccination at their work site. This program generated over $2,300 in net revenue for the City.
<strong>Fire</strong> Prevention<br />
<strong>Fire</strong> Inspections<br />
Inspections<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong>s <strong>Fire</strong> Prevention<br />
Program is completed by State Certified <strong>Fire</strong><br />
Inspectors. <strong>Fire</strong> Prevention Inspections are<br />
conducted annually on all commercial structures and<br />
businesses, and on all multi-family living units<br />
(Apartments and Condominiums). This is required by<br />
<strong>Satellite</strong> <strong>Beach</strong> City Code, and the Florida <strong>Fire</strong><br />
Prevention Code. During the calendar year 2010, the<br />
<strong>Fire</strong> Prevention Bureau conducted 267 inspections<br />
and plan reviews and issued 281 recreational fire<br />
permits.<br />
Annual Inspections<br />
Reinspections<br />
51%<br />
Recreation <strong>Fire</strong> Permits<br />
2%<br />
47%<br />
Starting in October of 2009, <strong>Fire</strong> Inspections was<br />
transferred to the Building Inspector who was also<br />
certified as a <strong>Fire</strong> Inspector 1. The management of<br />
<strong>Fire</strong> Prevention by State Statute remains under the<br />
<strong>Fire</strong> <strong>Department</strong>, however as a cost reduction<br />
strategy, the <strong>Department</strong> consolidated functional<br />
services.<br />
<strong>Fire</strong> Inspections was consolidated with the Building<br />
Inspector position and the <strong>Fire</strong> Marshal position was<br />
consolidated with the <strong>Fire</strong> Operations Commander<br />
position. This consolidation saved the City<br />
approximately $32,000 a year.<br />
Common Violations<br />
Exit signs not working 43<br />
Expired fire extinguishers 20<br />
Improper use of extension cords 20<br />
Open junction box 19<br />
Exposed wiring 17<br />
Emergency lights not working 16<br />
Improper or missing address 8<br />
Improper securing of electrical device 8<br />
<strong>Fire</strong> Extinguisher improperly located 7<br />
Improper Access to Electrical Panel 6<br />
$10,410.00<br />
$12,000.00<br />
$10,000.00<br />
$8,000.00<br />
$6,000.00<br />
$4,000.00<br />
$2,000.00<br />
$-<br />
$2,710.00<br />
Recreation <strong>Fire</strong> Permits<br />
<strong>Fire</strong> Inspection Fees
Public Education and<br />
Community Outreach<br />
Public Education<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> provides public<br />
education services to the community. The types<br />
of programs offered include Cardio-Pulmonary<br />
Resuscitation (CPR), First Aid, <strong>Fire</strong> Extinguisher<br />
use and safety, child safety programs and many<br />
other special requests. In 2010, we completed<br />
75 special activities request for public<br />
appearances or classes, educated and trained<br />
180 citizens in CPR and First Aid which generated<br />
net revenue of $1,380.00.<br />
Community Outreach.<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> created the <strong>Satellite</strong> Cares program with the help of <strong>Satellite</strong> <strong>Beach</strong><br />
Women’s Club. This program has assisted families in need here in our community and in South<br />
Brevard. Through varied activities such as toy collection, gift card collection, food box collection,<br />
the Angel Food Ministries and for the first time Breast Cancer Awareness, the <strong>Department</strong> raised<br />
and distributed over $10,000 in food, toys, and donations to our community.
Training and Education<br />
Training Hours<br />
In 2010, <strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong>fighters completed<br />
over 1,114 hours of combined training and<br />
education. Specialized Classes such as Advanced<br />
Emergency Medical Care, <strong>Fire</strong>fighter Survival<br />
and Live <strong>Fire</strong> Training, are accomplished with<br />
their assigned shift and Captain in order to<br />
develop excellent team skills.<br />
Training Hours<br />
741<br />
In January 2010 the <strong>Department</strong> was awarded a<br />
grant from the <strong>Department</strong> of Homeland<br />
Security to train and equip <strong>Satellite</strong> <strong>Beach</strong><br />
<strong>Fire</strong>fighters to respond to Structural Collapse,<br />
Confined Space, Trench, Advanced Extrication<br />
and Water / Surf Rescue emergencies. This grant<br />
enabled <strong>Satellite</strong> <strong>Beach</strong> to enhance our services<br />
to the citizens of our community.<br />
109<br />
233<br />
80
Customer Service<br />
DIRECT Customer Service<br />
<strong>Satellite</strong> <strong>Beach</strong> <strong>Fire</strong> <strong>Department</strong> created a<br />
customer service program to guide the<br />
D.I.R.E.C.T delivery of all of our services.<br />
D.I.R.E.C.T stands for:<br />
92.50%<br />
Response<br />
7.50% 0%<br />
Doing<br />
It<br />
Right to<br />
Ensure<br />
Customer / Citizen<br />
Trust<br />
This program centers on four key components.<br />
(1) Response, (2) Respect, (3) Competency, and<br />
(4) Value. All citizens who are treated by the <strong>Fire</strong><br />
<strong>Department</strong> receive a customer service card that<br />
asks four main questions about our services. The<br />
results are collected and posted live on the<br />
<strong>Department</strong>s webpage.<br />
Rapid and<br />
Prompt<br />
94.80%<br />
Acceptable<br />
and met<br />
expectations<br />
Respect<br />
Very respectful and exceeded my expectations<br />
Respectful and met my expectations<br />
Unacceptable<br />
and needs to<br />
improve<br />
Not respectful and needs improvement<br />
5.20% 0%<br />
Competency<br />
Very competent and made me feel at ease<br />
Somewhat competent but made me feel at ease<br />
Not competent and needs improvement<br />
100%<br />
93.10%<br />
Value<br />
0% 0%<br />
6.90%<br />
0%<br />
Excellent use<br />
of tax dollars<br />
Acceptable<br />
use of tax<br />
dollars<br />
Unacceptable<br />
use of tax<br />
dollars
Services and Education<br />
Provided<br />
Public Services<br />
Blood Pressure Monitoring- 8am-5pm daily<br />
Flu and Pneumonia Vaccinations<br />
Community Health Medic Services<br />
In-home Senior Fall Prevention Assessment<br />
In-Home Drowning Prevention Assessment<br />
In-home <strong>Fire</strong> Prevention Assessment with Thermal Imaging of all electrical items<br />
Business <strong>Fire</strong> Prevention Assessment with Thermal Imaging of all electrical items<br />
Public Education<br />
Adult and Pediatric CPR<br />
Basic First Aid<br />
Babysitter Safety<br />
<strong>Fire</strong> Extinguisher Operations for home and business<br />
Senior Fall Prevention and Pedestrian Safety<br />
Healthy Senior Living<br />
<strong>Fire</strong> Station Tours<br />
Contacts<br />
Address: 1390 South Patrick Drive, <strong>Satellite</strong> <strong>Beach</strong>, Florida 32937<br />
Phone Number: 321-773-4405<br />
Web: www.satellitebeachfire.com