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Outcomes Based Remuneration

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First National Bank<br />

<strong>Outcomes</strong> <strong>Based</strong> <strong>Remuneration</strong><br />

(OBR)<br />

First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).


Background<br />

Managed various business units at FNB<br />

• Business Intelligence (extremely specialised)<br />

• Cash & ATM’s (very operational)<br />

• 800 people<br />

• Direct Costs of + R900m<br />

• Infrastructure<br />

• 102 people<br />

• Capital Expenditure of R750m<br />

• Balance Sheet of R3bn<br />

The FirstRand Philosophy....


As a Business Unit owner, I want……<br />

Sustainable<br />

Results<br />

People


What is a good OBR model<br />

• Aligns to your strategy & objectives<br />

• Drives the right behaviour<br />

• Is self funded<br />

• Rewards effort and results<br />

• Is credible


My recipe in summary<br />

Strategy<br />

Objectives<br />

Alignment<br />

Cascading<br />

Measurement<br />

Reward<br />

KRA’s (Key Result Areas)<br />

KPI’s (Key Performance Indicators)<br />

Performance Contracts<br />

Targets & Performance Hurdles<br />

Performance Management<br />

Fixed, Variable or OBR


…and the Secret Ingredient ?<br />

Energy<br />

=<br />

Management buy-in<br />

Credibility<br />

2<br />

What you measure, gets done !<br />

Where you reward accordingly, gets done<br />

2


First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).

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