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Easter Blessings - Sacred Heart Hospital

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Father Christopher Chapel<br />

Holy Week Schedule<br />

Holy Thursday - 5:00 p.m.<br />

Good Friday - 2:00 p.m.<br />

<strong>Easter</strong> Vigil, Saturday - 7:00 p.m.<br />

<strong>Easter</strong> Sunday - 6:00 a.m.<br />

9:30 a.m.<br />

(Newman Parish)<br />

to ERR is human,<br />

to FORGIVE, divine.<br />

Applying Just Culture to Our Policies and Procedures<br />

SACRED HEART HOSPITAL RECENTLY ADOPTED A JUST CULTURE<br />

PHILOSOPHY. THE TERM “JUST CULTURE” REFERS TO EFFORTS AS<br />

AN ORGANIZATION TO BE “JUST”, TO BE FAIR, WITH ALL OF OUR<br />

COLLEAGUES. WE SEEK THIS FAIRNESS WHILE ACKNOWLEDGING WE<br />

WILL MAKE OCCASIONAL HUMAN ERRORS AND ENGAGE IN SOME AT-RISK<br />

BEHAVIORS WHILE TRYING OUR BEST TO ACCOMPLISH OUR MISSION.<br />

When accepting employment at <strong>Sacred</strong> <strong>Heart</strong>, you agreed to align your behaviors to<br />

the expectations set by our organization – “be at work on time” or “don’t engage in<br />

harassing behaviors.” In essence, you agreed to “do the right thing.”<br />

Just Culture creates an environment where colleagues are encouraged to do the right<br />

thing, so that we do not compromise our values in pursuit of our mission. As an<br />

organization, we have written policies, procedures, and protocols, and have created<br />

expectations that are intended to align with our values. The policies and procedures<br />

guide us in our daily work, and it is our expectation that you know those policies and<br />

procedures that provide guidance to you in your daily tasks, particularly those that<br />

are directly related to the safe and effective completion of our mission.<br />

We fully expect that all colleagues will make mistakes. We fully<br />

expect that when faced with competing values, competing<br />

demands (production vs. safety, for example), that<br />

colleagues will sometimes make bad choices. It’s part<br />

of being human.<br />

While <strong>Sacred</strong> <strong>Heart</strong> incorporates changes to<br />

our policies and procedures, we commit to look<br />

through the “Just Culture Lens” when judging<br />

errors and behaviors. We commit to analyzing<br />

events with the goal of understanding how our<br />

systems and behavioral choices led to an undesirable<br />

outcome, and to using Just Culture to determine,<br />

objectively, what individual behaviors were in play.<br />

“Be The Match”<br />

Be HER Match.<br />

<strong>Sacred</strong> <strong>Heart</strong> and UWEC to Host Bone<br />

Marrow Drive April 4<br />

APRIL IS NATIONAL “DONATE LIFE” (ORGAN<br />

AND TISSUE DONATION) MONTH. SACRED<br />

HEART HOSPITAL AND THE UNIVERSITY OF<br />

WISCONSIN-EAU CLAIRE ARE TEAMING UP<br />

TO RAISE AWARENESS FOR THE NEED FOR<br />

BONE MARROW DONORS RIGHT HERE IN THE<br />

CHIPPEWA VALLEY.<br />

On April 4, from 10 am - 4 pm, the two<br />

organizations are hosting a “Be The Match” bone<br />

marrow drive at the UWEC Davies Center, Maple<br />

Lounge, Room 103. The event is free and open to<br />

the community. People are encouraged to stop by<br />

and learn about bone marrow donation, take home<br />

information, and join the “Be the Match Donation<br />

Registry” if/when they are ready to do so.<br />

“<strong>Sacred</strong> <strong>Heart</strong> <strong>Hospital</strong> has been a long-time<br />

supporter for organ donation, giving families the<br />

opportunity to donate their loved ones’ organs for<br />

a gift of life for another,” said Hailey Craig, certified<br />

surgical technologist at <strong>Sacred</strong> <strong>Heart</strong> <strong>Hospital</strong>.<br />

Hailey received a bone marrow transplant in 2005.<br />

“If it had not been for my donor, I would not be<br />

alive today. Hosting a bone marrow drive locally<br />

and educating others on the need for bone marrow<br />

donation has been a dream of mine since my<br />

recovery.”<br />

April 4<br />

10 am – 4 pm<br />

UWEC Davies Center<br />

Maple Lounge, Room 103<br />

For more information or to donate<br />

to this worthy cause, please visit<br />

http://tinyurl.com/<strong>Sacred</strong>EC.

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