Newsletter Renaming Contest Results - Sacred Heart Hospital

Hospital Announces
Newsletter Renaming
Contest Results
Thank you to everyone who participated in
our newsletter renaming contest. In total,
more than 65 submissions were sent in and
the winning entry came from Kelly Lauscher,
Community Education Facilitator for Sacred
Heart’s Center for Healthy Living, with the
name Spirit.
Spirit not only reflects the heritage,
mission and core values that St.
Francis based his ministry upon,
but it can serve as a reminder for
each of us to show our own spirit,
our pride, and our devotion to
caring for everyone who comes
thru our doors— each and
every day.

A Call for Stories
Submissions Requested for
Father Klimek Anniversary
Book
BEAT THE FLU BUG
Get your shot!
Dear Colleagues,
This will be our second year requiring all
colleagues receive a flu vaccination. Last year,
93% of our colleagues got a flu shot, which is one
of the most effective ways we can help stem the
spread of this preventable, and too often deadly,
disease.
Free flu vaccination clinics will be offered
beginning September 24 and are scheduled to
conclude by October 31. The process involves a
quick shot to the upper arm and takes only a few
minutes. Schedules and locations for the clinics
will be announced in the coming days, so please
watch for these postings and get vaccinated.
Because we recognize there will be a small
number of colleagues with a medical
contraindication that prevents them from
receiving the vaccine, we will offer a declination
process. The process will be similar to last year
and include the requirement that those who
decline the vaccine must wear a mask at work
when flu activity is reported.
Thank you in advance for your cooperation, and
for your continued dedication to protecting the
health and well-being of our patients and one
another.
Sincerely,
Julie Manas,
President and CEO,
Sacred Heart Hospital,
And President and CEO,
HSHS Division (Western Wisconsin)
A Place to call home.
Sacred Heart Hospital Receives New
Display Case for Work of Art
On September 7, Sacred Heart Hospital
received its permanent display case for our
volumes of The St. John’s Bible. The display case
was handcrafted by the monks working in the St.
John’s Abbey Woodshop. Built to standards equal
to the volumes they contain, each cabinet takes
215 hours of construction time and 40 hours of
finishing time.
In 1998, Saint John’s Abbey and University in
Collegeville, Minnesota, commissioned renowned
calligrapher Donald Jackson to produce a hand-written, hand-illuminated
Bible— the first of its kind in over 500 years.
In January 2011, a group of local individuals began to champion an effort to
acquire a Heritage Edition of The Saint John’s Bible for the Chippewa Valley
community. At a cost of $140,000, the Heritage Edition is a seven-volume,
full-size fine art reproduction of the original, and is limited to only 299 signed
and numbered sets in the world.
The benefactors asked Sacred Heart and Mayo Clinic Health System-Eau
Claire to jointly receive The St. John’s Bible as a gift to the community, and
prominently display them in each institution. Since September 2011, volumes
of the Bible have been on display in Sacred Heart’s Welcoming Atrium, just
outside the Center for Spiritual Care office.
Stories of
Faith
On May 16, 2013, Father Edmund Klimek
will be celebrating his 60th anniversary of
ordination to the priesthood. To commemorate
this momentous occasion, Sacred Heart Hospital
will be developing a book on Father Klimek’s
outstanding and dedicated pastoral ministry. If
you would like to submit a special
story, memory, or anecdote about
Father Klimek for possible inclusion in
the book, please send to:
Mary Ellen Bliss, Center for Spiritual
Care, Sacred Heart Hospital; or
e-mail to mbliss@shec.hshs.org. All
submissions must be received by
December 31, 2012.

Sacred Heart Welcomes you!
Hospitals Announce Chief Medical Officer
Humayun Khan, M.D., has joined Sacred Heart and St. Joseph’s
hospitals as Chief Medical Officer. Dr. Khan holds certification and recertification
from the American Board of Internal Medicine. Prior to
joining Sacred Heart and St. Joseph’s hospitals, he was a physician
with Marshfield Clinic in Eau Claire, and served on their board of
directors.
In his new role, Dr. Khan will be working with both hospitals on
clinical quality and safety initiatives, patient satisfaction, physician/
hospital relationships, clinical alignment, and strategic planning,
among other duties. Dr. Khan will begin his new role October 1.
“We are looking forward to working with Dr. Khan,” said Julie
Manas, President and CEO of Sacred Heart Hospital, and President
of HSHS Division (Western Wisconsin). “His experience and
expertise make him ideal for this position.”
Dr. Khan has previously served on Sacred Heart Hospital’s
medical executive committee. He is the past chair of Sacred
Heart’s internal medicine department, and has served as section
head of the hospital’s internal medicine, psychiatry and family
practice departments. He has also served on the hospital’s quality
improvement, pharmacy and therapeutics, and intensive care
committees.
Dr. Khan completed his
pre-medical education
at St. Patrick’s College
in Karachi, Pakistan.
He earned his medical
degree from Universidad
de Technologica de
Santiago in the Dominican Republic. He completed his internship
and residency, both in internal medicine, at the University of
Wisconsin - Sinai Samaritan Medical Center in Milwaukee. He
also completed a year of fellowship training in nephrology at
the University of Wisconsin Hospitals & Clinics in Madison.
He is trained in six sigma methodologies from Chippewa
Valley Technical College, and has participated in the physician
leadership training program at the University of St. Thomas in
Minnesota. Dr. Khan is currently pursuing a master’s degree
in medical management from Carnegie Mellon University in
Pittsburgh.
Dr. Khan is a member of the American College of Physicians,
American College of Physician Executives, American Medical
Association, and Wisconsin Medical Association. Dr. Khan is
married with three children.
Please join Sacred Heart administration,
physicians, colleagues, and volunteers in
welcoming Dr. Khan to this new position.
In March, 2013, Sacred Heart and St. Joseph’s Hospitals will
join the rest of Hospital Sisters Health System (HSHS) when we
successfully implement a new Computerized Provider Order
Entry (CPOE) system.
The first component of eCare was implemented in September
2010 with the MEDITECH go-live. As the next generation of
patient data management, eCare encompasses all computerized
technology used by HSHS in order to continue the exemplary
care of our patients.
For additional information or to view a list of resources, please
log-in to the hospital’s Intranet and visit the eCare/MEDITECH
tab in the left sidebar. If you have questions, please contact Shef
Massey, DO, Medical Director of Informatics, at smassey@shec.
hshs.org or Jessica Hill, Physician Adoption Liaison at jhill@
shec.hshs.org.
Congratulations to our winners:
Sacred Heart Hospital
• Ann Kuechenmeister
• Sue Peiffer
• Ruth Severson
St. Joseph’s Hospital
• Debbie Rabska
• Ruth Olson
• Tryst Lake
Physicians
• Emil Ibrahim, MD
• John Lamoureux, MD
eCare Update:
Thank you to the
226 colleagues and
physicians who visited
the hospital’s new
eCare page on the
hospital’s Intranet
and registered to win
a MP3 player.

Lifting
Spirits
Colleague Earns “Courage is Contagious” Award from Local Magazine
As some of you may know, Nancy Nevinski, a
coding specialist in Sacred Heart’s Health
Information Management Department, has
run into some rough patches over the last
year. In addition to courageously battling
cancer and chemotherapy, she sadly lost
her husband to illness this past March.
With that in mind, Nancy’s co-worker, Jan McIntyre,
nominated her for The Courage is Contagious Project
sponsored by 5ive For Women magazine. As a result, Nancy
was selected to attend a four-day, all expenses paid yoga,
meditation, hiking and kayaking retreat this month in
Madeline Island.
Nancy said, “The anticipation of this trip has kept my spirits up and
given me something to look forward to during a pretty dark time.
I would just like to thank Jan for thinking to do this for me, and
to thank all of my colleagues and leadership at the hospital
for demonstrating their standards by showing their caring and
encouragement through all of this. I have been blessed.”
To view this 5ive for Women article, including
Jan’s submission for Nancy, please visit:
www.sacredhearteauclaire.org/content12837
Sacred Heart is seeking uplifting
stories to be featured in a new
“Lifting Spirits” column in each
issue of Spirit. If you have an uplifting
story to share about yourself or one
of your fellow colleagues, please
e-mail it to Dan Paulson at
dpaulson@shec.hshs.org.

Leader of Choice
for Sacred Heart Hospital
Julie Manas, President & CEO, Sacred Heart Hospital, and President of HSHS Division
(Western Wisconsin), was recently featured in two August publications by Becker’s
Hospital Review magazine.
“CEO Julie Manas: Leader of Choice for Sacred Heart Hospital”
In the article, Julie discusses how her goals for Sacred Heart include being in the top
percentile for performance in quality, safety and service. She says, “Doing the right
things clinically for our patients, providing care in a safe and accurate manner and
creating a positive patient and family experience [are my goals]. We’d like to be the
place of choice for our patients, physicians and colleagues/employees.”
To view this article, please visit:
www.sacredhearteauclaire.org/content12815
“Ideas Into Action: 3 Hospital CEOs Talk Strategy Going Into 2013”
In this article, Julie was selected as one of three CEOs of innovative health systems to share some of their biggest strategic ideas going
into 2013 and how those ideas are actually being put into action. She says, “One of the things we have that is relatively unique is we’re
working with a county hospital [Rusk County Memorial Hospital & Nursing Home in Ladysmith, Wis.] that wants to get out of the
hospital business. Through a partnership with Marshfield (Wis.) Clinic, we are working to establish a joint venture to acquire and run
this hospital with the Marshfield physician group. We’re in the due diligence phase right now. A partnership with a physician group in
a joint venture to take over a county hospital — it makes a lot of strategic sense, and it could be a really unique, integrated, all-service
campus. It’s a win for the community.”
To view this article, please visit:
www.sacredhearteauclaire.org/content12814
An ‘Always’ Hospital Service Tip of the Week
New HCAHPS Survey Pays for Quality of Care
With publically reported HCAHPS surveys currently underway, creating a culture of
‘Always’ has never been more important. HCAHPS measures our patients’ perception of
the consistency with which we meet their needs; ensuring that facilities will be reimbursed
based on the percentage that those needs are ‘Always’ met. ‘Always’ is about every patient,
every department, every shift, and every day. In an experience-based survey, patients must
experience excellent care on all shifts and with every interaction.
HCAHPS question:
Q. During this hospital stay, how often
did nurses listen carefully to you?
Available responses:
A. ALWAYS, Usually, Sometimes,
Never

Woman to Woman
Welcomes Best-Selling Author
INSPIRATIONAL AUTHOR NICOLE
JOHNSON WILL BE THE GUEST
SPEAKER FOR THIS YEAR’S WOMAN
TO WOMAN EVENT
Sacred Heart Hospital’s 14th annual Woman
to Woman Event will take place on October
2 at the Florian Gardens in Eau Claire (2340
Lorch Ave.). Join us for an afternoon or
evening of laughter, delicious food and good
company. We are offering a choice of a
lunch or dinner session with open seating.
Doors open for the lunch event at 11 a.m.
Doors open for the dinner event at 4 p.m.
This year’s featured guest is best-selling
author, performer and motivational speaker
Nicole Johnson. Playing to sold-out crowds as
part of the “Women of Faith” conferences for
more than ten years, Nicole’s “Fresh Brewed
Life®” message gives hope for the daily grind
to hard-working, overextended women
everywhere. She addresses issues drawn from
the comedic struggles of our daily lives to the
deeper questions that come from our personal
tragedies.
This is guaranteed to be a sold-out event, so
be sure to register early!
To register for this premier women’s event – a
completed registration form and fee of $25
per person must be received by September
24 to the Center for Healthy Living at 2103
Heights Drive, Eau Claire.
Visit www.sacredhearteauclaire.org to
download a registration form. The link
to the registration form is located on the
bottom right-hand side of the website, in
a box that says “Be Dazzling - Woman to
Woman”.
IT’S A Blessing
On Sunday, October 7, Sacred Heart Hospital will
host its annual “Blessing of the Animals.”
The service will take place at 1 pm on the west lawn of the
hospital. Father Edmund Klimek, Senior Chaplain at Sacred Heart
Hospital, will offer the blessing during a brief prayer service.
St. Francis of Assisi, The Patron Saint
of Sacred Heart, was
a man who served, administered
to and spent his life caring for the
poor, the under-served and the
downtrodden. His love of all God’s
creatures also extended to animals.
It is in honor of this love and in the
spirit of this great saint that we offer
this unique, ecumenical event. The
event is free and open to the public.
For more information, please
call Sacred Heart Hospital’s
Communications Department at
715-717-4015.
It’s Not Too Late to Join Us!
All Sacred Heart Hospital colleagues, physicians, and
volunteers are encouraged to show support for the American
Heart Association by participating in the 2012 Eau Claire
Heart Walk with their friends and families.
The program, held at Owen Park on September 22, provides
Chippewa Valley citizens the opportunity to improve their
health by walking and simultaneously raise funds to help
fight heart disease and stroke.
Last year, Sacred Heart had 229 participants who were able
to raise over $20,000 for this most worthy cause. For more
information, please contact your team/department leader or
Nancy DeMars at 715-717-4018. We look forward to seeing
you there!
2012 HEART WALK
Saturday, September 22
Owen Park
Eau Claire
Registration: 8:00 am
Start Time: 9:00 am

Share a Coat/Blanket DrivE
In the effort to help our community members prepare
for the upcoming winter, Sacred Heart and St. Joseph’s
Hospitals are now collecting winter coats, blankets, and
other items during our 2012 “Share a Coat/Blanket Drive.”
The drive, which is expected to collect more than 5,000
items, began September 1 and will run thru September 28.
Sacred Heart’s drop-off sites are located inside the
hospital’s Main Entrance, North Colleague Entrance,
Physician Entrance, and Chapel Entrance. St. Joseph’s
drop-off site is located at the Information Desk inside the
hospital’s Main Entrance. Items must be clean and in
wearable condition.
Items needed this year include:
• New or gently used winter coats & snowsuits
• Hats/mittens/scarves/boots
• Heavy blankets
• Children and infant coats
• Women’s jackets sizes XL and above
Items collected during this year’s drive will be distributed to those in
need on Saturday, September 29, from 9 a.m. to 12 Noon in Sacred
Heart’s Community Auditorium and 9 am – 2 pm at St. Joseph’s
Hospital. Items will be available on a first-come, first-served basis.
For more information, please call the Volunteer Office at
715-717-4255 or the Center for Healthy Living at 715-717-1600.
Helping KIDS Be KIDS
Children today face many major life transitions
– illness or death of a parent, sibling or other
significant person in their life; divorce of parents; a
parent who is recently unemployed; or a parent who
is on military deployment.
For children facing difficult times, The Healing Place: A Center for Life’s
Journeys at Sacred Heart Hospital has developed a new program to help
give kids a chance to just be kids.
The free program, called Responders for Kids, is designed to build
camaraderie and confidence in children while providing a positive
influence. A group of volunteers comprised of Eau Claire Firefighters and
a counselor from The Healing Place will join kids once a month for a fun
day of activities, including anything from hiking to bowling to fishing to
attending a sports event.
“When my husband retired from the Eau Claire Fire Department, he was
inspired by the work I do and wanted to contribute in some way,” said
Jane Hilgart-Nessel, Healing Place counselor. “His fellow firefighters
hopped on board to volunteer their time, providing a safe environment
for kids to just be kids.”
The first activity will take place October 6, but pre-registration is
required by September 24. A sack lunch will be provided by Sacred
Heart Hospital. Professional counselors, social workers,
or teachers can refer a child they believe will benefit from
this program. Parents must sign a permission slip
so that their child can participate.
For more information, or to refer
a child to this program, call The
Healing Place at 715-717-6028.
SUPPORT
when it is needed most
5-Cardiology Hosts School Supply Drive
for Local Elementary Students
Each year, the staff of Sacred Heart Hospital’s
5-Cardiology/PCU Department organizes a school supply
drive to ensure that students from a local school have the
supplies needed for a successful year. The support shown
to this year’s cause was nothing short of amazing, as the
department was able to collect several hundred items.
“This year, Roosevelt Elementary School in Eau Claire
expressed a need; and as part of our
Franciscan mission, the staff
and many others throughout
the hospital responded
with an abundance of
donations,” said Darla
Derks, RN, PCCN, CSC,
Director of Cardiology
at Sacred Heart
Hospital. “We are truly
blessed with a team
that lives the mission
and reaches out to the
community.”
Thank you to everyone who contributed
to this wonderful cause!

St. Francis Apartments
Hosts:
Successfully
Aging
Seminar Series
Held at 2:00 pm on the 3rd
Thursday of each month through
October, this Successfully Aging
Seminar Series will be held at
St. Francis Apartments (851
University Drive). Space is limited,
so please RSVP to Cathy Werner at
715-834-1338. Refreshments and
door prizes will be provided.
Thursday, September 20
Active Aging
Community representatives from
Gold’s Gym, Eau Claire YMCA and
the LE Phillips Senior Center will
share information with you about
active aging. Moving your body,
mind and soul —keeping you
young and vibrant.
All are invited to attend
St. Francis Apartments 25th
Anniversary Celebration
Tuesday, September 25
1-4 pm
Refreshments, door prizes,
and tours provided
For more information, please
call St. Francis Apartments at
715-834-1338.
Construction Update
Exterior Renovations Enhance Safety & Patient Care
Last February, Sacred Heart Hospital embarked on a three year, $20 million process
to enhance the patient experience. In addition to replacing the heating and cooling induction
units in every patient room, this renovation will also include replacing the original windows
and supports installed when the hospital was first built in 1964. Beginning on the North side
and ending on the front of the hospital, this process will not only completely change the look
of the hospital, but most importantly, it will enhance safety and create a more comfortable
healing environment for our patients.
Update:
Construction has been completed on the hospital’s North West wing, where all renovated
rooms have been transitioned back for patient occupancy. Construction has now moved to the
South end of the North East wing, where crews are currently working on the Medicine rooms
and staff area columns.
In the effort to better inform
our patients of the benefits
of the inevitable noises
associated with construction,
all staff are encouraged to stay
updated on the progress in
their area. When asked about
construction noise, colleagues
should reassure patients of the
Quiet Hours (8 pm - 8 am),
remind them of the project’s
benefits, and apologize for any
inconveniences.
benefit update
Leadership Must Complete Halogen Appraisals by
September 30
As you should know, Sacred Heart Hospital recently joined all other HSHS affiliates
by implementing a new paperless, online process for annual colleague performance
reviews for Fiscal Year 2013. The new process requires managers to evaluate the
performance of all colleagues and complete all annual reviews by September 30.
We believe this new review process will allow us to better recognize and reward
colleagues for their dedication and commitment to our Franciscan healing ministry.
If you have any questions on this process, please contact your supervisor or the
People Services Department at 715-717-4246.
Spirit is a Sacred Heart Hospital newsletter that appears on the second and fourth Tuesday of every
month and is available internally on the hospital’s Pillar Boards & Intranet. It is also distributed by
email and mail, and posted under the Media Center link at www.sacredhearteauclaire.org. Please
direct comments, suggestions or requests for email newsletter (e-Spirit) subscriptions by phone
at (715) 717-6589; or by email to DPaulson@shec.hshs.org; or by writing the Communications
Department, 900 West Clairemont Avenue, Eau Claire, WI 54701.