AlcoA heAlthy RewARds pRogRAm guide - MyAlcoaBenefits

Alcoa healthy Rewards
program Guide
Getting Healthy Has Never Been
so Easy—Or Rewarding

Contents
The table of contents page is interactive. You may click on a page title or
number to jump to its section.
Introducing Alcoa Healthy Rewards 3
website registration instructions and Pin Process 4
alcoa wellness profile 9
Find out About “My Health Assistant” 12
Get answers to frequently asked questions 14
2

Introducing Alcoa
Healthy Rewards
BACK
It is more important now than ever before for each of us to take an active role in our health. Many serious health
problems are a direct result of poor lifestyle-related behaviors. For example, being overweight can lead to
diabetes and heart disease. Tobacco use is the single largest cause of preventable death in our country today.
Plus, people with lifestyle-related illnesses spend significantly more on their medical bills.
When we take care of ourselves, we have more drive and energy and enjoy a higher quality of life. That’s why
we’re pleased to introduce Alcoa Healthy Rewards. This exciting new program offers you a convenient way to
enhance your lifestyle, improve your health, and earn a cash incentive at the same time! Alcoa Healthy Rewards is
available to:
• Salaried, non-bargained and same as salaried bargained groups in the 2013 version of Choices
• Employees in the 2013 version of Choices group who elected HMO coverage
• U.S. expatriates covered by Alcoa’s Global Plan
Spouses can participate, although they are not eligible for the cash reward. The program is voluntary and
confidential and your personal health information will not be shared with Alcoa.
Program Overview
BACK
Alcoa Healthy Rewards runs from January 1, 2013 to October 31, 2013. The reward for completing the program
is a $300 cash incentive, which will be included in your December paycheck. The incentive is considered taxable
income.
Here are the Alcoa Healthy Rewards program requirements:
1. Begin with the Wellness Profile
2. Choose three of the following activities and finish by October 31, 2013:
• Complete one of six WebMD® My Health Assistant programs (found on your member website)
• Visit one of the 12 Health Management Centers (found on your member website)
• Enroll in Tobacco Cessation Coaching with free Nicotine Replacement Therapy
• Call a Highmark Health Coach
• Complete the Health Risk Calculator
• Get your annual check-up
More information about Alcoa Healthy Rewards is available on your member website. To access Alcoa Healthy
Rewards from work, visit HRDirect. To access Alcoa Healthy Rewards from home, just log in to
http://resources.hewitt.com/alcoa. After you log in, you will be taken to the Highmark landing page where you
can access Alcoa Healthy Rewards.
3

Website Registration
Instructions And PIN Process
BACK
Contents:
If you are already a registered user 5
If you are already a registered user but did not complete the PIN process 6
If you are not a registered user on the Highmark website 7
Final steps to access Alcoa Healthy Rewards 8
4

If you are already a registered user:
BACK
1. To access Alcoa Healthy Rewards
from work, go to HRDirect.
2. Click on “Your Benefits Resource
Center” to be taken to a landing page.
3. Click on the “Rewards Program”
banner ad. You will arrive at the
Highmark landing page.
4. Click on the “Rewards Program”
banner ad to access Alcoa Healthy
Rewards.
Note: To access Alcoa Healthy Rewards from home, go to http://resources.hewitt.com/alcoa.
5

If you are already a registered user, but did not complete
the PIN process:
BACK
1. To access Alcoa Healthy Rewards
from work, go to HRDirect. You will be
taken to the “Provide Your PIN” page. A
PIN is required to access WebMD from
the Highmark landing page.
2. Click “Reissue my PIN.” You will arrive
at the Highmark landing page. Note:
The fastest delivery methods are
email, text message, and voicemail.
Conventional mail takes three to five
business days.
3. Please choose a PIN Delivery
Method.
4. You will see the PIN Confirmation
page assuring you that your PIN has
been sent.
5. When you have received your PIN,
enter your PIN and click “Submit.” You
will be taken to the Highmark landing
page.
6. Click on the “Rewards Program”
banner ad to access Alcoa Healthy
Rewards.
Note: To access Alcoa Healthy Rewards from home, go to http://resources.hewitt.com/alcoa.
6

If you are not a registered user on the Highmark website
(e.g., HMO, Expatriates, and new users):
BACK
1. Go to highmarkbcbs.com to begin
the registration process.
2. Complete the Highmark Registration
page.
3. Confirm your mailing address by
completing the “Confirm Address &
Relationship” page.
4. Please choose a PIN Delivery
Method.
5. You will see the PIN Confirmation
Page assuring you that your PIN has
been sent.
6. When you have received your PIN,
enter your PIN and click “Submit.” You
will be taken to the Highmark landing
page.
7. Click on the “Rewards Program”
banner ad to access Alcoa Healthy
Rewards.
Note: To access Alcoa Healthy Rewards from home, go to http://resources.hewitt.com/alcoa.
7

Final Steps To Access Alcoa Healthy Rewards
BACK
1. To access Alcoa Healthy Rewards
(and WebMD), click on the “Rewards
Program” banner ad. You will
be taken to “Access Your Health
Record” at WebMD.com.
2. Select “No” or “Yes” to indicate
if you have an existing Personal
Health Record at WebMD.com and
“Continue.”
3. See the “Wellness Center
Agreement.” Please check the box
to indicate that you agree with
WebMD’s Terms and Conditions
and Privacy Policy. You will receive
a “Welcome” page with “Topics of
Interest.”
4. Make your selections, if you
see anything of interest, and click
“Continue,” or to forego altogether,
simply click “Continue” to be taken
to the next page. You will arrive
at the Alcoa Healthy Rewards
summary page.
5. Here is a sample of the Alcoa
Healthy Rewards summary page.
This is your home base during the
rewards program.
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Alcoa Wellness Profile
BACK
Contents:
The Wellness Profile 10
Ready to get started? 10
To begin the Wellness Profile 10
9

the Wellness Profile
BACK
The Wellness Profile is a great first step to take charge of your health. This health self-assessment covers all
aspects of your health—from nutrition and weight management to physical activity and injury prevention. The
Wellness Profile only takes about 15 minutes to complete. When you’re finished, you’ll get a detailed health
summary, a personalized action plan, recommendations for health and wellness programs and activities that are
just right for you.
Ready to get started?
BACK
To begin the Wellness Profile, please have the following information handy, including:
• Member ID Card
• Email Address
• Recent biometric screening and preventive exam test results and service dates available, if possible. If you
do not have recent results readily available, you can still complete the Wellness Profile, but your results will
be more accurate—and helpful to you—if you include this information in the Wellness Profile.
TO BEGIN THE WELLNESS PROFILE
The Wellness Profile is the required first step in the Alcoa Healthy Rewards program.
BACK
1. To begin, hover over “Alcoa
Wellness Profile-Complete First.”
2. Click on “Let’s Do This.” 3. Select “Take the Wellness Profile
Now.”
4. Click “Complete” when you’re
finished.
10

My Health Assistant
BACK
Contents:
My Health Assistant 12
How it works 12
Get started today 12
Choose goals to focus on 13
Select 2 to 3 activities 13
Track progress 13
11

My Health Assistant
BACK
It’s never been easier for you to get and stay healthy with My Health Assistant. Using this online digital health
assistant is like working one-on-one with a Health Coach. You get guidance, support, subject expertise and
resources to help you get and stay motivated—and successfully reach your health goals.
How It Works
BACK
The self-guided program begins with a series of interactive questions to help you create a customized program.
Please note, some of the questions may be pre-populated based on your response to the Alcoa Wellness
Profile. The self-guided program is based on your health focus—good nutrition, weight loss, exercise, stress
management, emotional health or quitting tobacco—and your desired participation level of easy, medium or
challenging. You set goals, then select from a wide variety of meaningful activities to reach those goals. For the
best results, limit your activities to two or three activities. Engaging tracking features monitor your progress with
personalized feedback and encouragement. The focus is on small and achievable steps that you commit to for
one week at a time.
Get Started Today
BACK
My Health Assistant is conveniently located on your member website and available 24/7.
1. From the Alcoa Healthy Rewards summary page, look for the “Healthy Living” tab at the top of the page.
2. Select “My Health Assistant” under “Improve Your Health.”
3. In the row of tabs above your name, click “Manage My Goals.” Select at least one goal, but no more than three
program goals. Set your target date and click “Create Goal.”
4. Once you have selected your goal(s), click the “Find Activities” tab at the top of the page.
5. To track your progress, use the “Check In” tab and scroll down below the activities to enter your daily progress.
6. Once your daily progress has been entered, click the “Track My Progress” tab to view your progress for each of
your chosen goals.
7. As you accomplish your goal(s), you can continue to select additional wellness goals by clicking the “Manage
My Goals” tab.
8. Use the “Learn More” tab to access additional resources in the WebMD content library.
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Step 1: Choose Goals to focus on
BACK
• Choose from six lifestyle goal options: Nutrition,
Weight Loss, Exercise, Manage Stress, Maintain a
Positive Mood, or Quit Tobacco.
• Select an intensity level for weight loss and exercise
goals (easy, moderate or challenging).
Step 2: Select 2 Or 3 Activities
BACK
• Once you have selected your goal(s), choose activities
that can help you reach them.
• Start simply—with just two or three activities. My
Health Assistant will use these activities to build a
weekly plan based on your selected focus area and
intensity level.
Step 3: Track Progress
BACK
• My Health Assistant presents you with your personal
plan for the week.
• You can revisit your activities and add or delete as
needed. For the best results, limit your activities to
just two or three activities.
• If you wish to add new activities to your plan, just
select the “Find Activities” tab on the navigation bar.
54 % Peter
• Displayed as a part of the weekly plan are
“Tracktivities,” which are shown on the right side of the
page. Tracktivities include “My Mood,” “How I Ate,” “My
Weight,” and “My Exercise.” These are a fun, convenient
way to track your progress.
• Once you accomplish a goal, you will receive a
congratulations message. You also will be encouraged
to re-assess and set a new goal.
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13

Frequently Asked
Questions
BACK
Topics:
General questions 15
Eligibility 15
Program requirements and timing 16
Program activities
Wellness Profile 16
Health Risk Calculator 17
My Health Assistant 18
Work with a Coach 19
Health Management Center 19
Annual Preventive Exam 20
Get Tobacco-Free 20
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General Questions
BACK
What is the 2013 Alcoa Healthy Rewards Program?
The Alcoa Healthy Rewards Program, powered by Highmark and WebMD, offers online and telephonic health
and wellness tools to empower you to get and stay healthy—and receive a $300 cash reward.
Why is Alcoa offering this program?
Just like Alcoa emphasizes the need for working safely, it is also part of our values to encourage employees
to live healthfully. The Healthy Rewards Program is a natural extension of Alcoa’s commitment to keeping you
safe, happy and well. By participating, you have the opportunity to earn a cash reward for completing activities
specifically designed to help you understand your health status and improve your overall health and well-being.
How will I know that I have completed my program?
The Alcoa Healthy Rewards summary page will note your completion of the program in the right-hand column
of your summary page. You will see a congratulations text displayed on this page and receive a congratulations
confirmation email.
Why is the end date in the Frequently Asked Questions section different from my Alcoa Healthy Rewards
end date?
The date in the Frequently Asked Questions section reflects the time period during which you can view your
Alcoa Healthy Rewards Program information in WebMD. Your Alcoa Healthy Rewards Program can be viewed
through November 30, 2013. We recommend that you print a screen shot of your rewards summary page prior to
November 30, 2013 and keep a copy of your congratulations email for your records.
When will I receive my reward?
Eligible individuals who complete all requirements and activities between January 1, 2013 and October 31, 2013
can expect to see their reward in their December paychecks.
What if I have questions about the Alcoa Healthy Rewards program?
For health and wellness questions about the program or any of the online programs offered as part of Alcoa
Healthy Rewards, please call 1-800-433-9906.
ELIGIBILITY
BACK
Can my spouse or other family members participate?
Your covered spouse or domestic partner is welcome to participate in the program. However, only Alcoa
employees enrolled in the Choices 2013 health plan (including those enrolled in an HMO option) and expatriates
covered by Alcoa’s Global Plans are eligible to receive the $300 cash reward.
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Can new hires participate in Alcoa Healthy Rewards?
New employees hired on or before July 1, 2013 are eligible to participate and earn the $300 cash reward if they
complete the program by October 31, 2013.
What if I choose not to participate?
Participation in Alcoa Healthy Rewards is voluntary. However, in order to receive the $300 cash reward, you need
to participate and complete the program by October 31, 2013.
PROGRAM REQUIREMENTS AND TIMING
BACK
What do I have to do to complete the program?
1. Complete your Wellness Profile.
2. Complete three additional activities of your choice: complete the Health Risk Calculator; work on a health
goal through a My Health Assistant digital health program; engage with a Health Coach; visit a Health
Management Center; get an annual check-up; or enroll in the Get Tobacco-Free telephone-based coaching
program.
How much time do I have to complete the program requirements?
You must complete the program requirements between January 1, 2013 and October 31, 2013.
What is the reward for completing the program?
When you have completed all of the program requirements, you will be eligible for a $300 taxable cash reward
that you will receive in your December 2013 paycheck.
What if I only complete some of the steps? Will I receive any reward?
No partial rewards will be given. You must complete all of the steps to be eligible for the $300 cash reward.
PROGRAM ACTIVITIES
Wellness Profile
BACK
What is the Wellness Profile?
The Wellness Profile is a series of questions that covers topics ranging from blood pressure to exercise habits. It’s
designed to identify current and future health risks.
When you complete the Wellness Profile, you’ll receive a detailed health summary, personalized action plan and
recommendations for health and wellness programs that can have an impact on improving your health.
What information do I need to complete the Wellness Profile?
All you need to do is answer general questions about your lifestyle habits. For the most accurate assessment of
your health, it’s helpful to include results from your most recent biometric screenings.
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What if I don’t have biometric information to complete the Wellness Profile?
You are not required to include your biometric information in the profile. However, if you have biometric
information from your physician, an onsite health fair or your location’s medical clinic, providing it will give you a
more accurate score.
How do I access the Wellness Profile?
Go to the Alcoa Healthy Rewards summary page, hover over “Alcoa Wellness Profile,” then click on
the “Let’s Do This” link. This link will take you to the Wellness Profile landing page where you can begin
the health assessment.
How do I get credit for completing the Wellness Profile?
After you answer all of the required questions and click “Complete” on the last screen, you will automatically get
credit for completion, which will appear immediately on your summary page.
What does the “R” on the blue flag of the Wellness Profile mean?
The “R” indicates a required action. You are required to complete the Wellness Profile as part of the Healthy
Rewards program.
Health Risk Calculator
BACK
What is the Health Risk Calculator?
Alcoa has partnered with PrevaMed GmbH to provide the PROCAM health risk calculator. This online health
calculator calculates an individual’s heart and stroke risk in just minutes. This is a voluntary program activity.
The PROCAM Risk Assessment has three components.
• PROCAM Quick Check provides a quick, initial heart disease risk assessment.
• PROCAM Health Check produces a more detailed evaluation of your heart disease risk and requires four
laboratory values (LDL cholesterol, HDL cholesterol, Triglycerides and Blood Glucose).
• PROCAM Stroke Check determines your risk of stroke.
How do I access the Health Risk Calculator?
Access the Health Risk Calculator by visiting alcoa.procam-med.com. You will need to enter the access code:
alcoa. As a reminder, this is a voluntary program activity.
How do I get credit for completing the Health Risk Calculator?
Simply enter your completion date on your summary page. Please note that there will be two dates displayed
on the tile—the date you reported completion of the Health Risk Calculator and the date you recorded this
completion.
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Why was my date for the Health Risk Calculator not accepted?
The system will only accept dates that fall within the active time period of the Healthy Rewards program. In
addition, the system does not accept future dates. You are only able to enter dates starting with the first day of
the active time period through the current date.
What does the “SR” on the blue flag of the Health Risk Calculator tile mean?
The “SR” means “self-reported.” To get credit for completing the Health Risk Calculator, you need to enter the
completion date in the Health Risk Calculator tile.
My Health Assistant
BACK
What is My Health Assistant?
My Health Assistant is a sophisticated online tool that simulates a real-life Health Coach. You can interact with the
“coach” through one of six digital health programs that help you to change health behaviors.
What are the six digital My Health Assistant programs?
My Health Assistant offers digital health programs on tobacco cessation, weight loss, nutrition, stress reduction,
emotional health and exercise.
How can I access My Health Assistant programs?
From the Alcoa Healthy Rewards summary page, go to the “Healthy Living” tab at the top of the page. Then
select “My Health Assistant” under “Improve Your Health.” On this page, choose a health goal, select the
appropriate activities to reach your goal and track your progress.
How does My Health Assistant work?
You pick the behavior you want to change. My Health Assistant provides personalized guidance, support and
resources to help you reach your goal. Interactive tools and activity guides encourage you to choose a weekly
goal and make a plan. You’ll get personalized feedback and recognition for reaching your goals.
How do I get credit for completing a My Health Assistant program?
As soon as you enroll in a digital health program and set a program goal of your choice, you will receive a popup
completion message, then a congratulations email. You will also automatically receive participation credit on
your summary page.
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Work with a Coach
BACK
What is the “Work with a Coach” activity?
The Work with a Coach activity connects you with a health coach who will provide information and support to
help you stay well and manage a health condition such as asthma, diabetes or coronary artery disease. In addition
to coaching, you can also get case management support for conditions such as heart failure, stroke or multiple
sclerosis. Highmark Health and Wellness Coaches are available 24 hours a day, seven days a week.
What does the Highmark Health and Wellness Coach do?
Your coach can:
1. Give you the latest information on your condition.
2. Help you follow your treatment plan.
3. Reduce specific risks associated with your condition.
4. Help you to achieve your health goals.
You can also take advantage of one-on-one personalized wellness coaching programs on nutrition, weight
management, physical activity, stress management and tobacco cessation.
How do I reach a Highmark Health and Wellness Coach?
To reach a Highmark Health and Wellness Coach, call 1-800-433-9906.
How do I get credit for the Work with a Coach activity?
Whether you call a Highmark Health and Wellness Coach or a Coach calls you, you will automatically get credit
for enrolling in a coaching program and setting goals for that program. These coaching activities must take place
between January 1, 2013 and October 31, 2013 for you to receive credit.
Health Management Center
BACK
What is a Health Management Center?
Health Management Centers are online lifestyle resources that focus on 12 modifiable health risks, like alcohol
use, blood pressure and blood sugar. Each center provides a variety of resources and information about these
risks, including articles, videos and links to other site tools.
How can I access a Health Management Center?
Go to the Alcoa Healthy Rewards summary page, choose “Health Management Centers,” and choose the health
risk that you want to change.
How do I get credit for the Health Management Center activity?
As soon as you navigate to the Healthy Management Center homepage and view content, you automatically
receive participation credit on your summary page. While you can visit the Health Management Center again in
the future, you will only get credit once on your summary page.
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Annual Preventive Exam
BACK
What counts as an annual preventive exam?
Your annual check-up is a preventive physical exam with your primary care provider to assess your general
health. To receive credit, you must complete your exam between January 1, 2013 and October 31, 2013.
How do I get credit for completing my annual preventive exam?
Simply enter the date of your check-up on your summary page. Please note that there will be two dates
displayed on the tile—the date you reported completing your annual preventive exam and the date you
recorded your completion.
Why was my date for the annual preventive exam not accepted?
The system will only accept dates that fall within the active time period of the Healthy Rewards program. In
addition, the system does not accept future dates. You are only able to enter dates starting with the first day of
the active time period through the current date.
Get Tobacco-Free
BACK
What is the “Get Tobacco-Free” telephone coaching program?
Get Tobacco-Free is a 12-week telephone-based tobacco cessation program that focuses on a “whole person”
approach to quitting. Your coach will work with you to identify barriers, beliefs and motivations relative to
quitting. Your coach will also help you to develop short- and long-term goals, assess your progress through the
program, address any new health concerns, reset your goals as needed and connect you to other resources. The
program includes free nicotine replacement therapy throughout the duration of the program.
How do I know if I am eligible for the “Get Tobacco-Free” telephone coaching program?
If your Wellness Profile results indicate that you are a tobacco user, a Wellness Coach from WebMD may call to
invite you to enroll in the Get Tobacco-Free program.
How do I get credit for completing the Get Tobacco-Free Telephone Coaching program?
You must talk to your WebMD health coach three times during the 12-week program to get credit for
participation in the program.
I enrolled in a program last November that provided free nicotine replacement therapy and counseling.
Does that count toward Alcoa Healthy Rewards?
No, that program is not part of Alcoa Healthy Rewards. Enrollment or completion of that program does not
count.
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Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association.
Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross and
Blue Shield Association. Highmark is a registered mark of Highmark Inc.
Your privacy is of the utmost importance to us. Highmark or WebMD may disclose to Alcoa that you are
participating in Alcoa Healthy Rewards, that you have completed the Wellness Profile or that you have
participated or are enrolled in certain offers or programs made available by the Plan through the WebMD
Tools. Highmark will also have access to self-reported data and information as well as electronically transmitted
claims data for various purposes. These purposes may include, without limitation, Highmark’s or Alcoa’s use of
such information in connection with implementation of a gift, award, reward or other program or to analyze
registration rates. In addition, your employer or a third party who provides services on behalf of your employer
may receive aggregate (or collective, not individually identified) data.
Information provided by users of the Highmark and WebMD websites is secure and maintained in confidence,
consistent with applicable state and federal laws. Highmark does not sell your non-public personal information
to anyone.
WebMD Health Services is a registered trademark of WebMD, LLC. WebMD Health Services is an independent
and separate company that supports Highmark Blue Cross Blue Shield online wellness services. WebMD Health
Services does not provide Blue Cross and/or Blue Shield products or services. WebMD Health Services is solely
responsible for its programs and services, which are not a substitute for professional medical advice, diagnosis or
treatment. WebMD Health Services does not endorse any specific product, service or treatment.
Please review your benefit plan for covered services.
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