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RMS<br />
Postal Workout Program<br />
Workout #11 – ACS<br />
Address Change Service
Postal Workout<br />
1. RMS Introduction & Processes<br />
2. Mail Classification<br />
3. Processing Category – Size & Shape<br />
A. Letter & Postcard<br />
B. Flat & Parcel<br />
4. Addressing<br />
5. Barcodes<br />
A. Barcode Introduction<br />
B. Intelligent Mail Barcode, CRID/MID, Business Customer Gateway/PostalOne!<br />
6. Postage and Payment Methods<br />
7. Postal Software – Data & List Processing<br />
8. Reply & Return Mail<br />
9. Mail Preparation & Distribution<br />
10. Ancillary Service Endorsements – ASE<br />
11. Address Change Service – ACS<br />
12. Canadian Post<br />
13. International Mail<br />
(Optional)<br />
2
Postal Workout<br />
• Workout Implementation<br />
– You can view and listen to a exercise in your own timeframe<br />
– The workout presentation can be paused, stopped, or backed up at<br />
any time<br />
– You can do these exercises individually or in groups<br />
– The slides are available as a .pdf that you can print for reference<br />
– Each individual must fully complete the On-line Achievement<br />
Certification Quiz to complete the exercise<br />
– Look for the KEY slide in every exercise<br />
• Provides information on key postal elements that are affected by the exercise<br />
– Postage<br />
– Mailpiece Design<br />
– Barcodes, etc.<br />
• Displays examples of the impact<br />
3
Training Objective<br />
• What Is Address Correction Service?<br />
• Overview<br />
– Manual corrections<br />
– Traditional ACS<br />
– OneCode ACS<br />
– Full-Service ACS<br />
• ACS Files<br />
• ACS Reports<br />
• <strong>RR</strong>D OneSite ACS Service<br />
4
What is Address Correction Service?<br />
• Address Correction Service is an optional service offered by the USPS<br />
• If mail cannot be delivered as addressed, Address Correction Service<br />
allows the sender on request, using the appropriate Ancillary Service<br />
Endorsement “ASE”<br />
– to obtain the addressee’s new (forwarding) address - if the addressee filed a<br />
change-of-address order with the USPS<br />
– the reason for nondelivery<br />
• Address Correction Service is available in combination with forwarding<br />
and return service.<br />
• Address Correction Service includes<br />
– Manual/hardcopy corrections<br />
Manual<br />
Address Correction<br />
– Address Change Service – ACS – for Electronic data corrections<br />
ACS - Electronic<br />
• Data can be used to meet Move Update requirements on future mailings<br />
5
What is Address Change Service - ACS?<br />
• Address Change Service (ACS) is an automated or electronic process<br />
providing mailers with notices of address correction or reason for nondelivery<br />
• The electronic environment was designed to help reduce manual labor and<br />
costs involved in providing updated addresses to the mailers<br />
• Address Correction Information<br />
– Change-of-Address “COA”<br />
• New Address for identified moves<br />
• Includes: Moved Left No Address (MLNA), PO Box closed, and Foreign Move without new<br />
address information<br />
– Nixie: nondelivery for reasons other than a move<br />
6
Why do Clients Want it?<br />
• Yearly 45 million American’s Move<br />
– Almost 5 out of every 100 mailpieces are undeliverable-as-addressed (UAA) Mail<br />
– Standard Mail accounts for almost 63% of all UAA Mail<br />
– 75% of UAA Mail is move-related<br />
•Capture additional moves<br />
– NCOA only catches 75% of consumer moves<br />
– Adding Address Correction Services can capture an additional 20% of consumer moves<br />
•Reducing the amount of undeliverable-as-addressed (UAA) mailpieces<br />
•Time and money are saved when electronic address corrections are compared with<br />
manual address corrections<br />
•Comply with the Move Update Regulation when the data is used<br />
•Getting your message delivered to it’s intended target is an important key to<br />
maximizing postal spend and increasing ROI<br />
7
Why do Clients Want it?<br />
Options and Consequences (costs)<br />
Standard Mail<br />
January 27, 2013 prices<br />
Mailing Quantity 250,000 Weight in ounces 1.9 Letter<br />
Percent Mailpieces Costs Percent Mailpieces Costs Description<br />
USPS UAA Statistics 6.4% 16,000 UAA<br />
Move Related UAA 4.8% 12,000<br />
Not Move Related UAA 1.6% 4,000<br />
NCOA Link<br />
Processed through NCOA Link first<br />
Captured through NCOA Link 3.6% 9,000<br />
Pieces captured<br />
and Deliverable<br />
Cost of NCOA Link $ 312.50<br />
Minimum<br />
If ACS processing is done with Ancillary Service Endorsements<br />
Not processed through NCOA Link<br />
Prior to Mailing<br />
Process and Captured through ACS 1.2% 3,000 4.8% 12,000<br />
Pieces captured<br />
and Deliverable<br />
ACS Move Update Costs<br />
IMB Full-Service $0.00 3,000 $0.00 $0.00 12,000 $0.00 USPS Costs<br />
OneCode first two notices OR $0.07 3,000 $210.00 $0.03 12,000 $360.00 USPS Costs<br />
Traditional Electronic OR $0.23 3,000 $690.00 $0.25 12,000 $3,000.00 USPS Costs<br />
Traditional Manual OR $0.55 3,000 $1,650.00 $0.50 12,000 $6,000.00 USPS Costs<br />
Additional Mailpiece Handling Costs dependent on ASE chosen<br />
IF Return is at Full First-Class fee $ 0.66 4,000 $2,640.00 $ 0.66 4,000 $2,640.00 USPS Costs<br />
IF Return Weighted Fee $ 1.63 4,000 $6,526.08 $ 1.63 4,000 $6,526.08 USPS Costs<br />
8
5 Steps for ASE and ACS Decisions<br />
1. Who are the recipients?<br />
• House file or purchased file<br />
2. When the move occurred or is it undeliverable?<br />
• 1-12 months<br />
• 13-18 months<br />
• After 18 months or undeliverable<br />
3. Where does the mailpiece go?<br />
• Forwarded, returned, or trashed<br />
4. What happens to the address information?<br />
• Returned electronically or manually<br />
• Which electronic options<br />
5. How much does it cost?<br />
• First-Class Mail and Standard Mail have major cost differences<br />
9
Responsibilities<br />
• The Client is responsible for all decisions on ACS &<br />
Ancillary Service Endorsements<br />
• The Client is responsible for setting up ACS with the<br />
service with the Postal Service<br />
– Client Mailer's Profile – instructions on the type of<br />
service, data distribution and invoicing<br />
• RMS can provide information on both ASE and ACS<br />
• RMS does not make specific recommendations<br />
– There are liabilities for the options, consequences,<br />
and costs<br />
10
Participation & Cost<br />
Two items control the participation and the cost<br />
1. Ancillary Service Endorsement - ASE<br />
– Treatment of the mailpiece<br />
– Type of address correction data allowed<br />
2. Address Correction Service<br />
– Type and format of address correction data<br />
Manual<br />
Address Correction<br />
ACS - Electronic<br />
The Intelligent Mail Barcode - IMb<br />
– Links to the Ancillary Service Endorsement and the service requested<br />
11
Ancillary Service Endorsements<br />
• Printing an ASE on the mailpiece is required for<br />
most Address Correction services:<br />
– OneCode ACS and Full-Service ACS<br />
• Standard Mail Letters and flats<br />
• First-Class Mail Flats<br />
– Not required for Letters or Postcards<br />
• Bound Printed Matter Flats<br />
• Periodicals – not required<br />
– And all<br />
• Manual Notices<br />
• Traditional ACS<br />
12
IMb and ACS<br />
• Service Type ID - STID<br />
– Indicates the ACS service<br />
– Indicates the ASE<br />
• Mailer ID – MID<br />
– Who has access to the data<br />
• Serial Number –<br />
– Design to be used for matching to the database<br />
– Recommend uniqueness for at least 6 months<br />
• eDoc for Full-Service IMb<br />
– Additional data to be used for the database matching<br />
Serial<br />
Barcode ID STID MID Routing Code<br />
Number<br />
13
Service Type ID - STID<br />
• Service Type IDs indicate the service requested<br />
– ASR = Address Service Requested<br />
– CSR = Change Service Requested<br />
Service Type Identifiers<br />
Class of Address Correction Option<br />
Mail<br />
Standard<br />
Mail<br />
Basic option<br />
w/o IMb<br />
Tracing<br />
Basic option<br />
w/ IMb<br />
Tracing<br />
Full- Service<br />
w/o IMb<br />
Tracing<br />
Full- Service<br />
w/ IMb<br />
Tracing<br />
No Address Corrections 301 311 261 271<br />
Manual Corrections * 702 042 037 043<br />
Traditional ACS – ASR * 090/540**** 142/539**** 091/542**** 143/541****<br />
Traditional ACS – CSR * 092/560**** 242/559**** 093/562**** 243/551****<br />
OneCode ACS – ASR * 090 142<br />
OneCode ACS – CSR * 092 242<br />
Full-Service ACS – ASR * 091 143<br />
Full-Service ACS – CSR * 093 243<br />
Note: Electronic Service Requested is not a service!<br />
****Traditional ACS STID codes changing by June 30, 2013<br />
14
Address Corrections<br />
• Four kinds of address correction service are now available:<br />
Address Correction<br />
– No electronic data provided<br />
Manual<br />
ACS - Electronic<br />
1. Manual Address Correction – does not require a barcode<br />
– ACS electronic data provided<br />
2. Traditional ACS - does not require any barcode<br />
3. OneCode ACS - a fee based service, only available with the IMb Basic and<br />
Nonauto barcodes<br />
4. Full-Service ACS - available only to mailers using the IMb Full-Service with<br />
the Automation portion of the mailing<br />
15
Manual Address Corrections<br />
Clients that use an<br />
Ancillary Service Endorsement<br />
without registering with the<br />
USPS for an ACS Service<br />
automatically receive<br />
Manual Address Correction Service<br />
16
Manual Address Corrections<br />
• No application forms<br />
• No electronic data provided back<br />
• No association with the MID<br />
• Require the correct Service Type ID (STID) in the mailpiece IMb<br />
• Mailpiece or notice is sent to the return address<br />
– They are responsible for the fees<br />
ABC Company<br />
1234 Industrial Blvd<br />
Working, WA 98475-4568<br />
ADDRESS SERVICE REQUESTED<br />
17
Manual Address Correction - Markings<br />
Return Address<br />
On the front<br />
Ancillary<br />
Service Endorsement<br />
John Doe<br />
10 Elm ST<br />
Anytown WA 98765-4321<br />
PRSRT STD<br />
U.S. POSTAGE PAID<br />
ABC COMPANY<br />
Address Service Requested<br />
Barcode<br />
Optional<br />
Allison Wonderland<br />
654 Rabbit Rd<br />
Wishing, WV 21555-1865<br />
ABC Company<br />
123 Main St<br />
Anytown, St 12345<br />
Address Correction<br />
Requested<br />
55¢<br />
Allison Wonderland<br />
654 Rabbit Rd<br />
Wishing, WV 21555-1865<br />
Wond568 T123450589 2009 04 07/10/2009<br />
NOTIFY SENDER OF NEW ADDRESS<br />
Allison Wonderland<br />
185 Downhole Dr<br />
Madhatter, MA 20101-1845<br />
!2021011845853!<br />
18
Manual Address Correction - Details<br />
• Cost<br />
• What does it return? HARD COPY at 55¢<br />
• Physical mailpiece or Form 3547<br />
• New address or reason for non-delivery<br />
• No Report is provided<br />
• Best Fit<br />
ABC Company<br />
123 Main St<br />
Anytown, St<br />
12345<br />
Address<br />
Correction<br />
Requested<br />
Allison Wonderland<br />
654 Rabbit Rd<br />
Wishing,<br />
Allison<br />
WV<br />
Wonderland<br />
21555-1865<br />
Wond568 T123450589 2009 04 07/10/2009<br />
NOTIFY SENDER OF NEW ADDRESS<br />
185 Downhole Dr<br />
Madhatter, MA 20101-1845<br />
!2021011845853!<br />
• For Clients that do not have electronic capabilities<br />
• Depending on barcode readability and the Ancillary Service<br />
Endorsement, hard copy notices may be generated from other ACS<br />
systems<br />
19
Address Change Service - ACS<br />
Address Change Service is an optional service<br />
offered by the USPS that in most cases<br />
provides electronic Change of Address & Nixie data.<br />
Must be used with correct ASEs.<br />
Clients must set-up the service with the USPS.<br />
20
Traditional ACS<br />
• Traditional ACS<br />
– Barcode is optional<br />
– IMb – Full-Service, Basic or Nonauto<br />
• Requires the correct Service Type ID (STID) in the mailpiece IMb<br />
• May use the same MID for Traditional ACS, OneCode ACS or Full-Service ACS<br />
• Printed on the Mailpiece<br />
– USPS assigned Participant ID<br />
– Optionally, a Mailer's Keyline<br />
• Registration - Client completes a profile for the USPS, through form<br />
3572, choosing a Class and mailpiece treatment option for each<br />
Participant ID<br />
21
Traditional ACS - Markings<br />
Return Address –<br />
Required<br />
On the front<br />
Ancillary<br />
Service Endorsement<br />
Required<br />
Participant Code – Required<br />
identifies a specific mailpiece<br />
title or mailing depending on the<br />
class of mail.<br />
John Doe<br />
10 Elm ST<br />
Anytown WA 98765-4321<br />
Change Service Requested<br />
#BBMAWFS<br />
#ACCT 1234 561A FJWB#<br />
PRSRT STD<br />
U.S. POSTAGE<br />
PAID<br />
ABC COMPANY<br />
Mailer's Keyline – Optional<br />
provides a simple tracking<br />
system that allows the mailer to<br />
easily change customers'<br />
addresses.<br />
Mary Mover<br />
1876 Cross Country Ct<br />
Delivery, DE 08465-1258<br />
Barcode - Optional<br />
22
Traditional ACS - Details<br />
• Cost<br />
– First-Class Mail $0.11/pc<br />
– Standard Mail $0.29/pc<br />
– Plus possible Return Cost of Mailpiece<br />
• Report<br />
– Return is electronic via RIBBS or CD from the USPS<br />
• Client chooses daily, biweekly, weekly, bimonthly, or monthly, depending the<br />
fulfillment option and client needs<br />
– <strong>RR</strong>D OneSite – ACS Service<br />
• Best Fit<br />
– Clients already using Traditional ACS that do not want to move to<br />
Full-Service ACS<br />
23
OneCode ACS<br />
• OneCode ACS is only available with Nonauto and IMb Basic Service<br />
– Some additional set up of the MID may be required<br />
• OneCode ACS allows customers who are mailing First-Class Mail,<br />
Standard Mail or Periodicals Letters or Flats to receive electronic or<br />
automated change-of-address notifications<br />
• Must have the correct STID in the IMb<br />
• USPS fee based service<br />
24
OneCode ACS - Markings<br />
Return Address –<br />
Required<br />
On the front<br />
Ancillary<br />
Service Endorsement<br />
Required<br />
John Doe<br />
10 Elm ST<br />
Anytown WA 98765-4321<br />
PRSRT STD<br />
U.S. POSTAGE<br />
PAID<br />
ABC COMPANY<br />
Change Service Requested<br />
There is no visual<br />
difference between<br />
OneCode and<br />
Full-Service ACS<br />
Mary Mover<br />
1876 Cross Country Ct<br />
Delivery, DE 08465-1258<br />
IMb Barcode - Required<br />
25
OneCode ACS - Details<br />
• Cost<br />
Plus possible Return Cost of Mailpiece<br />
• Report<br />
– Return is electronic via RIBBS<br />
– ACS data is available 7 days a week at 8:00 AM CT<br />
– <strong>RR</strong>D OneSite – ACS Service<br />
• Best Fit<br />
– Clients using an IMb and requiring all of their mail to go through ACS – specific<br />
to the non-automation part of their mailing<br />
– Clients using IMb Basic<br />
– Nonautomation portion of a Full-Service Mailing<br />
26
Full-Service ACS<br />
• Full-Service ACS is part of the default profile for new Mailer IDs<br />
– General default for all Standard Mail<br />
– By default the profile has handling option: “First-Class Mail Address Service<br />
Requested, Option 2” which includes forwarding when possible<br />
• Clients wishing to edit the default profile settings must work with the NCSC in Memphis<br />
• Clients must actively choose to participate<br />
– ACS data is not automatically provided just because the mailing is Full-Service<br />
• Must have the correct STID in the IMb<br />
• Full-Service ACS differs from OneCode ACS<br />
– Full-Service ACS data is free<br />
– Record format and layout is different<br />
– Fulfillment method is different<br />
27
Full-Service ACS - Markings<br />
Return Address –<br />
Required<br />
On the front<br />
Ancillary<br />
Service Endorsement<br />
Required<br />
John Doe<br />
10 Elm ST<br />
Anytown WA 98765-4321<br />
PRSRT STD<br />
U.S. POSTAGE<br />
PAID<br />
ABC COMPANY<br />
Change Service Requested<br />
There is no visual<br />
difference between<br />
OneCode and<br />
Full-Service ACS<br />
Mary Mover<br />
1876 Cross Country Ct<br />
Delivery, DE 08465-1258<br />
IMb Barcode - Required<br />
28
Full-Service ACS - Details<br />
• Cost<br />
– Full-Service ACS data is free<br />
• Report<br />
– Business Customer Gateway to access data<br />
• Mail.XML Push/Pull messaging<br />
• Excel down loads<br />
• Full-Service ACS data is available on daily basis<br />
– <strong>RR</strong>D OneSite – ACS Service<br />
• Best Fit<br />
– Clients using Full-Service IMb<br />
– Clients needing to ACS their whole mail file will need to use 2 services<br />
• Full-Service ACS for the Automation part of their mail<br />
• Non-Automation part of their mail<br />
- No ACS<br />
- OneCode ACS<br />
- Traditional ACS<br />
29
Full-Service Option Benefits<br />
Mail Class and Category<br />
First-Class Mail<br />
Full-Service<br />
ACS<br />
Full-<br />
Service<br />
Discount<br />
Automation Letters <br />
Automation Flats <br />
Automation Cards <br />
Standard Mail<br />
Automation Letters <br />
Automation Flats <br />
Basic ECR Letters <br />
High-Density ECR Letters <br />
Saturation ECR Letters <br />
Basic ECR Flats x <br />
High-Density and High Density Plus ECR Flats x <br />
Saturation ECR Flats x x<br />
30
Traditional ACS COA Report<br />
NEW<br />
Traditional and OneCode ACS – COA Report<br />
Field Names<br />
Length<br />
Traditional ACS<br />
561 characters of the address<br />
information as the Traditional ACS COA<br />
Report<br />
OneCode ACS COA Report<br />
Record consists of the same data as<br />
Traditional ACS plus three additional<br />
fields<br />
<strong>Download</strong>ed in a Flat File format<br />
Record Type ID 1<br />
Sequence Number 8<br />
Participant Code 7<br />
Keyline 16<br />
Move Effective Date 6<br />
Move Type 1<br />
Deliverability Code 1<br />
USPS Site ID 3<br />
COA Name 47<br />
Old Address Type 1<br />
Old Urbanization Name 28<br />
Parsed Old Address 60<br />
Old City-State-ZIP 35<br />
New Address Type 1<br />
New Urbanization Name 28<br />
Parsed New Address 60<br />
New City-State-ZIP 43<br />
Label Format New Address 66<br />
Postage Due 4<br />
PMB Info 8<br />
Class/Notification Type 1<br />
Additional OneCode Fields<br />
6-digit Mailer ID 6<br />
9-digit Mailer ID 9<br />
Intelligent Mail barcode 31<br />
31
NEW Traditional ACS Nixie Report<br />
Traditional and OneCode ACS Nixie Report<br />
Traditional ACS<br />
561 characters of the address<br />
information as the Traditional ACS<br />
COA Report<br />
Traditional ACS NIXIE FIELDS LENGTH<br />
RECORD TYPE 1<br />
SEQUENCE NUMBER 8<br />
OneCode ACS Report<br />
Record consists of the same data<br />
as Traditional ACS plus three<br />
additional fields<br />
PARTICIPANT CODE 7<br />
KEYLINE 16<br />
DELIVERABILITY CODE 1<br />
USPS SITE ID 3<br />
OLD ZIP CODE 5<br />
• 5-digit ZIP Code is provided via a<br />
reverse look-up of the Routing Code<br />
CLASSIFICATION/<br />
NOTIFICATION TYPE<br />
1<br />
• Different record layout than<br />
OneCode ACS – COA Report<br />
• <strong>Download</strong> in a Flat File format<br />
OneCode ACS NIXIE FIELDS<br />
6-digit Mailer ID 6<br />
9-digit Mailer ID 9<br />
Intelligent Mail barcode 31<br />
32
Full-Service ACS - COA Report<br />
Full-Service ACS COA Report<br />
Consists of all the fields<br />
associated with OneCode ACS<br />
(on the previous slide) – although the data<br />
may be in a different format<br />
Additional fields from eDoc and data<br />
distribution process<br />
Mail.XML message format<br />
Or<br />
<strong>Download</strong> as a CSV or Excel Format<br />
33
Full-Service ACS - Nixie Report<br />
Full-Service ACS Nixie Report<br />
Consists of all the fields associated<br />
with OneCode ACS Nixie Report and<br />
additional fields from eDoc and data<br />
distribution process<br />
Different record layout than<br />
Full-Service ACS – COA Report<br />
Mail.XML message format<br />
Or<br />
<strong>Download</strong> as a CSV or Excel Format<br />
34
Online <strong>Download</strong> – Full-Service Reports<br />
<strong>Download</strong>ed from the<br />
USPS Business<br />
Customer Gateway<br />
35
Online <strong>Download</strong> Full-Service ACS COA<br />
• The “<strong>Download</strong> ACS Report” allows the user to search ACS COA<br />
records by Job ID, Mailing Group ID, Date Range, ID Number,<br />
certain value parameter and download the result set in a comma<br />
delimited (CSV) or Excel format<br />
36
Online <strong>Download</strong> Full-Service ACS Nixie<br />
• The “<strong>Download</strong> Nixie Detail Report” allows the user to<br />
• Search ACS records by Job ID, Mailing Group ID, Date Range, ID<br />
Number, or certain value parameter and download the results in a<br />
CSV or Excel format<br />
37
NEW - SingleSource ACS<br />
• New OPTIONAL file format for ACS<br />
• SingleSource ACS removes the need for handling different file formats<br />
when dealing with both Full Service ACS, OneCode ACS and Traditional<br />
ACS<br />
• With SingleSource ACS, all of the ACS notices are combined into a single<br />
file format and are provided via Electronic Product Fulfillment (EPF)<br />
• Utilizes the OneCode ACS file format for COA and Nixie records<br />
• Mailers must register to participate on SingleSource ACS<br />
• Mailers must still participate in their regular ACS service<br />
– Ancillary Service Endorsements<br />
– STID codes in IMb<br />
– Costs for Traditional and OneCode ACS<br />
38
NEW - SingleSource ACS<br />
• Advantage<br />
– Eliminate the need to retrieve multiple Full Service ACS reports that require<br />
multiple queries and processing before all of the ACS data is retrieved<br />
– Resolve the requirement to change the STID on non-qualifying mail included in a<br />
Full Service mailing - All ACS notices that are generated for mail requesting ACS<br />
will be provided, regardless of whether it contains a Full Service ACS or a<br />
Basic/Nonauto ACS STID<br />
– Resolve the concern that Full Service ACS notices will not be provided when a<br />
container, a mailpiece, or an entire mailing is disqualified for Full Service<br />
discounts and benefits. The ACS notice will have been provided regardless of<br />
the disqualification. Fees will be charged.<br />
– SingleSource ACS will provide a detailed “shipping notice” with each fulfillment<br />
regarding the notices provided as well as a count of those provided for free and<br />
which will be charged.<br />
• Disadvantage<br />
– Does not provide the ACS Keyline from the Full-Service eDoc<br />
39
The “By/For” Relationship<br />
• Mail Owners may choose to use the services of a mail service<br />
provider to prepare and submit mailings, or to receive data back,<br />
on their behalf. When this occurs:<br />
– Mail is prepared BY the mail preparer<br />
– Mail is prepared FOR the mail owner<br />
• This relationship is identified for the Postal Service in the electronic<br />
documentation (eDoc)<br />
• Only one company can receive the data<br />
40
Third-Party Delegation<br />
• Full-Service ACS data distribution allows data to be sent to a<br />
third-party<br />
– Use Mailer ID to identify the By/For relationship<br />
– Create Mailer ID Profile with the USPS to link the Mailer ID in the<br />
eDoc By/For to a third-party MID<br />
• Mail owners have two methods to grant data access to thirdparties<br />
through relationship profiles<br />
– Static Relationship Profile<br />
– Dynamic Relationship Profile<br />
41
<strong>RR</strong>D OneSite ACS Service<br />
• <strong>RR</strong>D OneSite offers ACS Service<br />
• Client or the facility supplies the data file<br />
– Names, addresses, IMb barcode data<br />
• Client participates in any type of ACS<br />
– Full-Service, One-Code, or Traditional<br />
• <strong>RR</strong>D OneSite receives the ACS data from the Postal Service<br />
• <strong>RR</strong>D OneSite ACS updates the client's data file with the ACS<br />
information<br />
• Cost<br />
– $750 set up<br />
– $0.50/M – based on the total number of records in the data file<br />
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ACS Summary<br />
SERVICE<br />
RECORDS<br />
DELIVERY<br />
BARCODE<br />
ASE<br />
REQUIRED<br />
ACS FEE<br />
BASIC and<br />
nonauto<br />
FULL-<br />
SERVICE<br />
Manual<br />
Address<br />
Correction<br />
Hard copy<br />
None<br />
required,<br />
optional<br />
IMb<br />
Yes<br />
optional for<br />
Periodicals<br />
Per manual notice issued<br />
$0.55<br />
Traditional<br />
ACS<br />
Electronic via<br />
RIBBS or CD<br />
None<br />
required,<br />
optional Imb<br />
– Basic or<br />
FS<br />
Yes<br />
optional for<br />
Periodicals<br />
Per electronic notice<br />
issued<br />
First-Class $0.11<br />
Standard Mail $0.29<br />
OneCode<br />
ACS<br />
Automated via<br />
RIBBS - Mailer<br />
logs into website<br />
manually or through<br />
a script or other<br />
automated process<br />
to collect data<br />
IMb Basic/<br />
Nonatuo<br />
required<br />
Yes<br />
optional for<br />
First-Class<br />
Mail letters<br />
&<br />
Periodicals<br />
Per notice issued<br />
First-Class Mail<br />
- First 2 notices $0.04/pc<br />
- Additional notices<br />
$0.11/pc<br />
Standard Mail<br />
- First 2 notices $0.07/pc<br />
- Additional notices<br />
$.23/pc<br />
Full-<br />
Service<br />
ACS<br />
Automated via<br />
download – Mailer<br />
logs into Business<br />
Customer Gateway<br />
to access Reports<br />
or via Mail.XML<br />
Push/Pull<br />
IMb Full-<br />
Service<br />
required<br />
Yes<br />
optional for<br />
First-Class<br />
Mail letters<br />
&<br />
Periodicals<br />
None<br />
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RMS Tools<br />
• Checklists<br />
– RMS Ancillary Service Endorsements and (ACS) Checklist<br />
• Documents<br />
– Ancillary Service Endorsement charts 2013<br />
• Can be shared with clients<br />
44
Summary<br />
• Clients:<br />
– Determine your ACS Strategy<br />
• When to use ACS … and when not to<br />
• Which ASE to print<br />
• Costs Involved<br />
• Process for updating clients database<br />
– If utilizing and executing IMb<br />
• Sign-up Business Customer Gateway/PostalOne<br />
• Obtain a MID<br />
– Clearly communicate requirements<br />
• Due to the financial ramifications – Clients must make final<br />
decisions<br />
45
Training Objective<br />
• What Is Address Correction Service?<br />
• ACS Overview<br />
– Manual corrections<br />
– Traditional ACS<br />
– OneCode ACS<br />
– Full-Service ACS<br />
• ACS Files<br />
• ACS Reports<br />
• <strong>RR</strong>D OneSite ACS Service<br />
46
RMS Postal Workout Exercise<br />
Pillar Bank is mailing 1mm pieces from Bank<br />
for a Retail Traffic Driver<br />
The mailpiece is a 5 x 8-1/2" card with 4/4 pc,<br />
Aqueous Coating and Personalized with<br />
ProjeusJet Imaging on both sides.<br />
The mailing is Full-Service IMb.<br />
The mailpiece has the copy for Ancillary<br />
Endorsement "Electronic Service Requested"<br />
because they want the Free ACS service.<br />
They request that RMS use the proper STID<br />
Code in the IMb.<br />
47
RMS Postal Workout Exercise<br />
What would you do next?<br />
48
RMS Postal Workout Exercise<br />
• Using the RMS checklist you discover<br />
that STID Code for "Electronic Service<br />
Requested" does not exist.<br />
• You advise Pillar that the endorsement<br />
is an umbrella endorsement and first<br />
they must choose the service:<br />
– Change Service Requested<br />
– Address Service Requested<br />
• You provide information on the various<br />
ACS services and ASE information.<br />
• You advise them that there is a<br />
difference in ACS services between the<br />
automation and nonautomation portions<br />
of their mail.<br />
49
RMS Postal Workout Exercise<br />
• Pillar Bank reviews the information provided<br />
• Pillar decides to use the service "Change<br />
Service Requested" and the Ancillary Service<br />
Endorsement "Electronic Service Requested"<br />
on the automaton portion and no address<br />
corrections on the nonautomation portion of<br />
the mailing.<br />
• They also agree to have RMS use variable<br />
imaging to control the printing of the ASE.<br />
– RMS receives the revenue for the copy<br />
design change for the variable imaging<br />
– The bank has a new perception of you and<br />
RMS<br />
50
RMS Postal Workout Exercise<br />
RMS receives an order for 1mm pieces from<br />
Kingston Animal Society for a KAS Member<br />
Renewal Program.<br />
The mailpiece has a 5" x 9" Outer Envelope<br />
with a 1/3 duplex imaged personalized Letter,<br />
4/1 Certificate, Labels and Bangtail BRE.<br />
KAS wants to know the best ways to obtain<br />
updated address information for their member<br />
file.<br />
51
RMS Postal Workout Exercise<br />
What would you do next?<br />
52
RMS Postal Workout Exercise<br />
• You advise them to use several methods:<br />
– NCOA before the mailing<br />
– Full-Service ACS after the mailing<br />
• You provide information on the various<br />
ACS services and ASE information.<br />
• You also advise them that <strong>RR</strong>D OneSite<br />
can obtain the ACS data and update their<br />
database.<br />
53
RMS Postal Workout Exercise<br />
• KAS decides to do both the NCOALink and<br />
Full-Service ACS.<br />
• They choose the Ancillary Service<br />
Endorsement that fits their needs.<br />
• They choose to have OneSite provide the<br />
ACS service.<br />
– RMS receives the revenue for the list<br />
processing.<br />
– <strong>RR</strong>D receives revenue for the OneSite ACS<br />
service.<br />
– KAS has a new perception of you and RMS<br />
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To Complete the<br />
RMS Postal Workout #11<br />
Address Change Service - ACS<br />
Please access and complete<br />
the On-line Achievement<br />
Certification Quiz<br />
Thank You !<br />
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