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Inclusive ECCD: - Consultative Group on Early Childhood Care and ...

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■ Family resource centres<br />

Services can be linked through a single agency<br />

that offers a place where parents can come to find<br />

out what services exist. Parents work with a service<br />

coordinator to determine what services could best<br />

meet both child <strong>and</strong> family needs.<br />

A family resource centre generally offers “<strong>on</strong>e-stop<br />

shopping”. It is usually housed in a community<br />

agency <strong>and</strong> parents can drop by <strong>and</strong> receive social,<br />

health, <strong>and</strong> educati<strong>on</strong>al services for the child <strong>and</strong> for<br />

themselves. If this is not feasible, another alternative<br />

is to have <strong>on</strong>e individual assigned to work with the<br />

family to coordinate the services offered by diverse<br />

agencies, letting families know what services they<br />

might best make use of <strong>and</strong> making the linkages for<br />

them, to be sure that families attain those services.<br />

This provides at least a central point of c<strong>on</strong>tact for<br />

families. The service coordinator must be able to<br />

support the family in its caretaking role <strong>and</strong> respect<br />

the principles of family-centred care. She/he must<br />

also be able to create a collaborative, problem-solving<br />

partnership with the family.<br />

■ Community-based Rehabilitati<strong>on</strong> (CBR)<br />

CBR involves working with the community so that<br />

they can define their needs <strong>and</strong> develop services that<br />

lead to the inclusi<strong>on</strong> of all members of the community<br />

in daily life. The CBR approach encompasses all<br />

sectors <strong>and</strong> services in the community. Emphasis is<br />

placed <strong>on</strong> partnerships <strong>and</strong> communicati<strong>on</strong> am<strong>on</strong>g<br />

the partners to provide the best possible support for<br />

pers<strong>on</strong>s with different abilities.<br />

The ultimate goal of CBR is to demystify the “rehabilitati<strong>on</strong>”<br />

process <strong>and</strong> give resp<strong>on</strong>sibility back to<br />

the individual, family, <strong>and</strong> community for the provisi<strong>on</strong><br />

of appropriate services. There is a focus <strong>on</strong> the<br />

development of home- <strong>and</strong> community-based supports<br />

for children. At the community level committees<br />

are formed to identify children/families with<br />

special needs. Individuals in the committee are then<br />

trained to provide services to others, to raise awareness,<br />

to provide supports to parents, etc.<br />

Since the CBR movement began, it has proven to<br />

be a powerful tool in mobilising communities <strong>and</strong><br />

empowering disabled people <strong>and</strong> their families to<br />

change local attitudes <strong>and</strong> increase opportunities for<br />

all members of the community. CBR is particularly<br />

useful in rural areas where there is little access to<br />

centre-based rehabilitati<strong>on</strong> services. O’Toole (1991)<br />

provides a summary of a CBR programme in Zimbabwe<br />

in Box 3.<br />

Box 3—The Use of CBR by the ZIMCARE Trust<br />

The Zimcare Trust, the organisati<strong>on</strong> resp<strong>on</strong>sible for the educati<strong>on</strong> <strong>and</strong> training of mentally h<strong>and</strong>icapped pers<strong>on</strong>s in the country, uses the<br />

CBR approach to reach the unreached in rural Zimbabwe. The programme was developed as a result of a recogniti<strong>on</strong> that the existing<br />

services were not meeting the present needs. The 15 centres operated by Zimcare Trust employed 300 staff, who were catering for <strong>on</strong>ly<br />

900 h<strong>and</strong>icapped pers<strong>on</strong>s. A nati<strong>on</strong>al disability survey reported <strong>on</strong> in 1985 estimated there to be 27,000 mentally h<strong>and</strong>icapped pers<strong>on</strong>s in<br />

Zimbabwe. The survey revealed the complete isolati<strong>on</strong> of the great majority of these pers<strong>on</strong>s, to the extent that when the families were asked<br />

how many children they had, the disabled child was often excluded from the total. Infants were often ignored <strong>and</strong> given no stimulati<strong>on</strong>.<br />

With the establishment of universal primary educati<strong>on</strong> <strong>and</strong> publicity from the various rehabilitati<strong>on</strong> programmes, there was a significant<br />

increase in the dem<strong>and</strong> for services. Zimcare Trust recognized that more centres were not the soluti<strong>on</strong> <strong>and</strong> began an outreach programme<br />

designed to serve previously unreached pers<strong>on</strong>s who had very limited access to facilities <strong>and</strong> whose problems were often so severe that the<br />

existing facilities would have little to offer them. In the outreach programme, Zimcare Trust staff, rather than providing direct service to children,<br />

trained local people to work with families, who then worked with their own child.<br />

In a <strong>on</strong>e-year follow up of the Zimcare programme, parents were interviewed. The results revealed that 135 of the 136 mothers interviewed<br />

found the programme helpful. Parents appreciated underst<strong>and</strong>ing more about their child’s problem, <strong>and</strong> they noted improvements in their child.<br />

(O’Toole 1991, 22) The evaluati<strong>on</strong> also indicated that:<br />

■ a great deal of the success of the programme was linked to the fact that the co-ordinator had a good underst<strong>and</strong>ing of local c<strong>on</strong>diti<strong>on</strong>s<br />

<strong>and</strong> was part of the community;<br />

■ it was important to have the involvement of local opini<strong>on</strong> makers, such as parent groups, local politicians, <strong>and</strong> ministry officials<br />

secured before the beginning of the programme; <strong>and</strong><br />

■ it was important for the programme to establish relati<strong>on</strong>ships with a wide variety of organizati<strong>on</strong>s, as there is a danger of <strong>on</strong>ly certain<br />

types of problems coming to the programme’s attenti<strong>on</strong> if the number of c<strong>on</strong>tacts/referral sources are limited.<br />

18

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