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Rolls-Royce Quality Management System

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SERVICE OFFERING<br />

<strong>Rolls</strong>-<strong>Royce</strong> <strong>Quality</strong> <strong>Management</strong> <strong>System</strong><br />

MECHANICAL SYSTEMS AND COMPONENT ENGINEERING<br />

Our <strong>Quality</strong> <strong>Management</strong> <strong>System</strong>s include<br />

a robust suite of processes that cover all<br />

business operations, and additional local<br />

controls defined for the Nuclear business.<br />

Our process controls are defined to cover our<br />

internal operations, and our supply chain.<br />

Supporting capabilities<br />

<strong>Rolls</strong>-<strong>Royce</strong> operates an established <strong>Quality</strong> <strong>Management</strong> <strong>System</strong> (the<br />

RRQMS) This is a world-class process based <strong>Management</strong> <strong>System</strong>. The<br />

system integrates business management and quality ensuring robust<br />

controls are applied to all business, design, manufacturing, service and<br />

supply chain activities across <strong>Rolls</strong>-<strong>Royce</strong>.<br />

The system is structured within the following process framework:<br />

Strategy and Leadership<br />

Engineer products<br />

Manage Customer Relationships<br />

Supply products<br />

Support processes<br />

Manage Services<br />

The Business Process Model gives us a broad view of all the processes that<br />

take place across the company. This management system ensures that<br />

best practice is applied consistently across the whole group.<br />

www.rolls-royce.com<br />

NUCLEAR INNOVATION & TECHNOLOGY


Applications:<br />

<strong>Rolls</strong>-<strong>Royce</strong> applies robust controls to its supply chain and external<br />

relationships. The Supplier <strong>Quality</strong> Assurance controls are supported with<br />

the Supplier Advanced Business Relationships (SABRe) system and the<br />

<br />

set of requirements and processes agreed between <strong>Rolls</strong>-<strong>Royce</strong> and its<br />

suppliers, and provides the basis for scope for supplier approval. The<br />

<br />

and <strong>Rolls</strong>-<strong>Royce</strong> employees that automates and accelerates purchasing<br />

business functions. A web portal that acts as the single location for all<br />

suppliers to receive important information and interact with<br />

<strong>Rolls</strong>-<strong>Royce</strong> (e.g. enables suppliers to view their balanced quality and<br />

delivery scorecards and deviations).<br />

The supplier quality and development organisation within <strong>Rolls</strong>-<strong>Royce</strong><br />

includes a number of key functions:<br />

<br />

and specific product/process requirements, this function establishes<br />

and maintains the approved vendor list (AVL) utilising the <strong>Rolls</strong>-<strong>Royce</strong><br />

established Supplier Total Evaluation Process (STEP). This process<br />

encompasses numerous assessments designed to help suppliers achieve<br />

class-leading performance, and is used as a central means of assessing<br />

supplier capability and performance. This function can also qualify<br />

suppliers for supply of material to meet ASME code requirements.<br />

<br />

supplier performance and/or capability highlighted by the supplier total<br />

evaluation process. It is also responsible for the containment of nonconformance<br />

and for driving root cause analysis for supply chain issues.<br />

Members of this function are green or black belt accredited and drive<br />

quality and delivery performance into the supply chain.<br />

<br />

chain through physical oversight, witness of process and review of<br />

documentation/records as appropriate.<br />

<br />

supply chain, to ensure our suppliers have the manufacturing capability<br />

and to assist with improvements. In addition the ME-P provides advice<br />

regarding product or process related issues for a given product.<br />

Experience/references:<br />

The Civil Nuclear business unit is certified to ISO9001:2008 and<br />

ISO14001:2004 and the TickIT guide Issue 5.5.<br />

Our Instrumentation and Controls business is certified separately to<br />

ISO9001:2000 and the TickIT guide Issue 5.5.<br />

<strong>Rolls</strong>-<strong>Royce</strong> is in the process of building a new plant for civil nuclear work<br />

that will be accredited for ASME N, NPT, NS, and MO activities appropriate<br />

to the design, procurement, manufacture, inspection, test and certification<br />

of Nuclear vessels and components.<br />

As an accredited ASME N-Stamp holder <strong>Rolls</strong>-<strong>Royce</strong> will operate processes<br />

that deliver the levels of control and authorisation required to meet any<br />

customer quality requirements.<br />

7166/SO.04/Jun10<br />

<strong>Rolls</strong>-<strong>Royce</strong> Power Engineering plc<br />

PO Box 2000, Derby DE21 7BD, England<br />

Tel: +44 (0)1332 632688<br />

Fax: +44 (0)1332 622936<br />

Email: nuclearsolutions@rolls-royce.com<br />

www.rolls-royce.com<br />

© 2010 <strong>Rolls</strong>-<strong>Royce</strong> plc<br />

Whilst this information is given in good faith, no<br />

warranty or representation is given concerning such<br />

information, which must not be taken as establishing<br />

any contractual or other commitment binding upon<br />

<strong>Rolls</strong>-<strong>Royce</strong> plc or any of its subsidiary companies.

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