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issue 1 - Roland Berger

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automotive<br />

industry report f<br />

Together in the fast lane<br />

To alleviate pressure generated by rising costs and the need to innovate, automobile<br />

manufacturers are increasingly transferring development and production tasks to their suppliers.<br />

With the right cooperation strategy, productivity and quality can show double-digit increases.<br />

:<br />

Wendelin Wiedeking, Porsche’s CEO,<br />

was worried. In June 2004—and for the<br />

second time in just four months—the<br />

Stuttgart, Germany-based car manufacturer<br />

had to recall its Cayenne model. After experiencing<br />

problems with the cable harness in<br />

February, the car now had defective seatbelts.<br />

Another warning signal surfaced in<br />

the malfunction rankings compiled by<br />

ADAC, a German automobile club. Porsche<br />

had recently dropped a few places because<br />

its new cars broke down up to three times<br />

more frequently than those of its German<br />

competitors. The company’s solid reputation<br />

was at stake, and Wiedeking placed the<br />

blame firmly on the company’s suppliers.<br />

He accused them of modifying production<br />

processes to cut costs without coordinating<br />

the changes with car builders. “At some<br />

point I’ll reveal the names of the suppliers,”<br />

Wiedeking said angrily in June.<br />

Despite the company’s sustained success, the<br />

Porsche CEO had now been acquainted with<br />

the downside of growth. At Porsche’s new<br />

plant in Leipzig, Germany, where the<br />

Cayenne is assembled, suppliers were<br />

responsible for almost all aspects of production.<br />

Porsche, in turn, had kept less than 10<br />

percent of the production process in-house,<br />

putting it well below the industry average.<br />

For example, the engine of the six-cylinder<br />

Cayenne V6 does not even come from the<br />

original equipment manufacturer (OEM).<br />

Volkswagen delivers the engine block, and<br />

the Porsche engineers have only reworked<br />

the motor management. Nevertheless,<br />

Porsche’s fate does not depend on its suppliers,<br />

says Wiedeking, as long as the company<br />

has a handle on all of the processes in its<br />

value chain. “The traditional role of OEMs<br />

is changing,” says Professor Ferdinand<br />

Dudenhoeffer, head of the Center for Automotive<br />

Research (CAR) in Gelsenkirchen,<br />

Germany, outlining the consequences of this<br />

development. “They need to become more<br />

like conductors who don’t play instruments<br />

AUTO MANUFACTURERS HAVE LESS<br />

AND LESS TIME TO READY NEW<br />

DEVELOPMENTS FOR THE MARKET<br />

themselves but can draw the best out of<br />

their musicians.”<br />

The importance of the interplay between<br />

car manufacturers and suppliers is also<br />

highlighted in a study titled “Automotive<br />

Engineering 2010” by <strong>Roland</strong> <strong>Berger</strong> Strategy<br />

Consultants. According to this study, US auto<br />

manufacturers have less and less time to develop<br />

a market-ready product once the design<br />

is established. From 1994 to the<br />

present, this development period has been<br />

cut in half to around 18 months. The global<br />

rollout of production models is also accelerating.<br />

In the early 1990s, Volkswagen took<br />

more than five years to get the Jetta, already<br />

introduced in Germany, trimmed out to suit<br />

the tastes of Chinese buyers. In comparison,<br />

with its Sunny, Nissan recently took less<br />

than six months to do the same.<br />

However, research and development budgets<br />

are not keeping up with this accelerated<br />

process. On average, a mere 4 percent of total<br />

revenue has in recent years been made<br />

available to engineers for new developments.<br />

“That won’t change anytime soon,”<br />

note the study’s authors, Mahesh Lunani<br />

and Wim van Acker. “The OEMs need to<br />

develop more with fewer funds, and to do<br />

this they need the expertise of suppliers.”<br />

Researchers at the Fraunhofer Institute for<br />

Production Engineering and Automation in<br />

Stuttgart believe that to meet these challenges,<br />

the OEMs will be forced to continue<br />

reducing the proportion of production they<br />

keep in-house. This is forecast to drop from<br />

35 percent today down to as little as 20 percent<br />

by 2015.<br />

That’s just one of the reasons why many<br />

CEOs in the auto industry are adopting a<br />

cooperative tone when dealing with their<br />

suppliers. “We rely on close cooperation<br />

between the development division and suppliers,<br />

starting with the first pencil sketch,”<br />

says Martin Winterkorn, chairman of the<br />

board at Audi. Tony Brown, head of purchasing<br />

at Ford, wants to reduce purchase<br />

prices by 15 percent and is taking pains to<br />

maintain good working relationships. He<br />

says, “The pharaohs got bricks from the<br />

SUCCESSFUL MANUFACTURERS<br />

ARE DISTINGUISHED BY AN ABOVE-AVERAGE<br />

WILLINGNESS TO COOPERATE<br />

Israelites by the ton, but I doubt they were<br />

getting top quality.” His credo is, “Both sides<br />

need to feel good about what they’re doing.”<br />

An above-average willingness to cooperate<br />

with suppliers does indeed appear to be a<br />

key criterion for success. This was substantiated<br />

in a study of Toyota Motor Corporation<br />

conducted by Jeffrey Dyer and Nile Hatch<br />

at Brigham Young University’s Marriott<br />

School of Management in Provo, Utah. The<br />

two professors were trying to discover why<br />

think: act 41

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