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How to reach emerging market consumers with new ... - Roland Berger

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Study 5<br />

In 2030, about 80% of global middle-class <strong>consumers</strong> will live<br />

outside the US and Europe. In this fifth publication, we highlight<br />

the trends that are likely <strong>to</strong> influence how these <strong>consumers</strong><br />

in <strong>emerging</strong> <strong>market</strong>s weigh up their purchases, choose particular<br />

items and complete their transactions. 1<br />

We examine four areas in particular: product portfolio, brand<br />

positioning, <strong>market</strong>ing and distribution. In each area, we ask<br />

some key questions:<br />

Rapidly growing economies attract competi<strong>to</strong>rs and empower<br />

<strong>consumers</strong>. <strong>How</strong> can companies identify <strong>new</strong> consumer profiles<br />

and design versatile product portfolios?<br />

<strong>How</strong> do brand reputation and consumer values influence<br />

<strong>consumers</strong>' buying behavior?<br />

What techniques ensure that <strong>market</strong>ing messages really<br />

resonate <strong>with</strong> <strong>consumers</strong> in <strong>emerging</strong> <strong>market</strong>s? <strong>How</strong><br />

can companies use <strong>new</strong> mobile technology and networks<br />

<strong>to</strong> build their <strong>market</strong> share?<br />

Distribution strategies need <strong>to</strong> closely reflect local<br />

conditions. What distribution strategies work in countries<br />

<strong>with</strong> predominantly low-density rural populations?<br />

1) Some of these consumer trends are also discussed in publication 1. We<br />

will repeat these briefly wherever necessary <strong>to</strong> show the impact of the trend<br />

on a company's strategy.

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