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How to reach emerging market consumers with new ... - Roland Berger

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<strong>Roland</strong> <strong>Berger</strong> Strategy Consultants<br />

for epidemics. Indeed, one child dies every 15 seconds as a result<br />

of consuming water polluted <strong>with</strong> human excreta. Diarrheal<br />

diseases cause up <strong>to</strong> 50% of all deaths in emergency, refugee and<br />

IDP camp situations – more than 80% of them children under two<br />

years of age.<br />

Potential solutions<br />

These health and environmental challenges stimulate innovation.<br />

For example, Swedish architect Anders Wilhelmson designed<br />

"Peepoo", a personal, single-use, self-sanitizing, fully bio degradable<br />

<strong>to</strong>ilet that prevents feces from contaminating the<br />

immediate surrounding area and ecosystem. After use, Peepoo<br />

turns in<strong>to</strong> valuable fertilizer that can improve livelihoods and<br />

food security.<br />

In India, 40% <strong>to</strong> 60% of the urban population live in poorly developed,<br />

unhygienic conditions. In an effort <strong>to</strong> improve standards, an<br />

in ventive Indian real estate company introduced a program <strong>to</strong><br />

offer small land parcels <strong>with</strong> decent infrastructure and <strong>with</strong> a<br />

price tag of just USD 6,500 each. The examples of successful<br />

innovation don't s<strong>to</strong>p there, either. Three years ago, Tata Mo<strong>to</strong>rs<br />

launched the world's cheapest car, priced at just EUR 1,500. The<br />

company has now designed the Nano house, a 20 m 2 coconut<br />

and jute fiber unit that can be erected in just a week and is built <strong>to</strong><br />

last only a few years. Tata's plan is <strong>to</strong> offer affordable shelter <strong>to</strong><br />

poor people around the world. It believes that governmentsponsored<br />

mass residential developments for slum dwellers and<br />

the homeless will be one of its biggest <strong>market</strong>s. In developing<br />

the Nano house, Tata consulted local decision-makers, ensuring<br />

that the product met local requirements. The company is now<br />

analyzing user feedback from a pilot project in rural India. It plans<br />

<strong>to</strong> price the <strong>new</strong> home at about USD 700 – roughly what<br />

industrialized world <strong>consumers</strong> might pay for a <strong>new</strong> iPad.<br />

The design of low-cost housing also needs <strong>to</strong> take climate change<br />

in<strong>to</strong> account. A German initiative, ASH (Africa Sustainable House),<br />

has developed the world's first low-cost, climate-friendly home<br />

for Africa and Asia. Delivered in containers, the units are constructed<br />

on site in a single day. They are fitted <strong>with</strong> a solar module<br />

for lighting and radio reception, and even include air conditioning.<br />

Novel building materials can also make housing affordable.<br />

Taiwanese architect Arthur Huang developed a method of creating<br />

construction materials out of plastic waste. The EcoArk, built from<br />

1.5 million plastic bricks, was shown in November 2010 at Taipei's<br />

International Garden Festival. Even plastic bottles can be used<br />

<strong>to</strong> build houses. Assisted by experts in London, a Nigerian building<br />

project initiated by the non-governmental organization DARE<br />

(Development Association for Re<strong>new</strong>able Energies) is creating<br />

homes out of plastic bottles that can <strong>with</strong>stand earthquakes,<br />

fire and even bullets. By using unconventional building materials,<br />

DARE seeks <strong>to</strong> address two problems simultaneously: plastic<br />

bottles that pollute roads, sewers and gutters are recycled in<strong>to</strong><br />

buildings, and at the same time help alleviate housing shortages<br />

in Africa's most populous country.<br />

Demand for prime location luxury buildings in <strong>emerging</strong> <strong>market</strong>s<br />

is growing almost as fast as local incomes. The international<br />

property consulting firm Knight Frank regularly surveys <strong>to</strong>p real<br />

estate advisors <strong>to</strong> ask which nationalities will become the most<br />

important prime property buyers over the next five years. Chinese,<br />

Russian, Middle Eastern, Latin American and other high-growth<br />

economies consistently lead recent predictions. For example,<br />

<strong>emerging</strong> <strong>market</strong> cities such as Nairobi have seen prime property<br />

prices soar more than 25% above 2011 prices, while Bali and<br />

Jakarta have seen prices increase about 15% – more than<br />

in London or Vancouver.<br />

The more people congregate in cities, the more critical it becomes<br />

<strong>to</strong> find ways <strong>to</strong> control streams of goods and waste. One promising<br />

method suggested by research in<strong>to</strong> contemporary urban data<br />

management is "smart" city designs – that apply innovative IT<br />

applications in building design, city planning and infrastructure.<br />

These aren't just drawing board recommendations, either.<br />

Singapore has become a model of urban IT prowess. The city<br />

collates and interlinks data on water and power supplies, traffic<br />

volumes for shipping, aircraft, cars and taxis, temperature and<br />

telephony, all in real time. The scope of the IT system is such<br />

that a subway train driver knows capacity loads, why trains are<br />

slowing down and whether it's advisable <strong>to</strong> wait longer at a<br />

particular station.<br />

The modern city dweller will increasingly require a smartphone<br />

<strong>to</strong> navigate the modern urban data jungle. A "virtuous commercial<br />

circle" will evolve as more data stimulates greater demand<br />

for multifunctional smart technologies. The potential for highly<br />

individualized distribution and <strong>market</strong>ing is almost unlimited:<br />

some vending machines in Asia even scan a person's face<br />

<strong>to</strong> cus<strong>to</strong>mize advertising.

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