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AUTOMOTIVE<br />

<strong>Automotive</strong> Competence Center Client Magazine No. 01_<strong>2009</strong><br />

> How to navigate the global crisis – Three possible scenarios<br />

> <strong>Automotive</strong> suppliers: Historic profit washout<br />

> Truck industry 2020: The future is global


Editorial<br />

Contents<br />

1 News<br />

A look around the world<br />

USA: The dual challenge<br />

4 How to navigate the global crisis –<br />

Three possible scenarios<br />

Dear Reader,<br />

The automotive industry is facing exceptionally difficult and<br />

volatile business conditions, making it harder to plan for the<br />

months ahead. With fast changes in economic and industry<br />

conditions, the danger of generating misleading targets grows.<br />

In this new issue of <strong>Automotive</strong> <strong>inSIGHTS</strong> we provide our ideas<br />

how to improve forecasting and how to apply the scenario<br />

technique to prepare for the future.<br />

These are tough times - OEMs, suppliers, importers and retailers<br />

alike face enormous pressure.<br />

But the automotive industry has always been forced to adjust to<br />

significant changes in overall market conditions. We are confident<br />

that now the basis for a structurally stronger industry is built. In<br />

numerous projects, we support the key players in reshaping the<br />

key industry in almost all industrialized economies.<br />

10 <strong>Automotive</strong> suppliers: Historic profit<br />

washout<br />

16 Books & studies<br />

Famous cars: Jaguar XK 150 S<br />

Roadster<br />

18 Powertrain 2020 – Challenges and<br />

opportunities for OEMs and suppliers<br />

22 Truck industry 2020: The future<br />

is global<br />

26 Match Point Management – More<br />

revenues, more efficiency<br />

31 Contacts<br />

Sincerely,<br />

Ralf Kalmbach<br />

Published by:<br />

<strong>Roland</strong> <strong>Berger</strong> Strategy Consultants GmbH,<br />

Mies-van-der-Rohe-Straße 6, 80307 München<br />

Editors-in-chief:<br />

Ralf Kalmbach and Ralf Landmann<br />

Editors:<br />

Dana Rehfuß and <strong>Roland</strong> <strong>Berger</strong> Language Service<br />

Layout:<br />

RB_DesignTeam<br />

Printed by:<br />

Girodruck, Hamburg<br />

Circulation:<br />

3,500 Published three times a year<br />

No reprints without prior permission of the publisher


News<br />

A LOOK AROUND THE WORLD<br />

The dual challenge: Responding to an unprecedented market<br />

downturn while continuing to invest in new technologies<br />

Almost every automaker from GM and Ford to China-based<br />

BYD unveiled plans to create a mass-produced electric<br />

vehicle within two or three years. Instead of a Dodge cattle<br />

drive through downtown streets, a test track in the basement<br />

of COBO Hall was designed to test drive electric<br />

vehicles – and public interest was accordingly high.<br />

Manufacturers and suppliers in the automotive industry<br />

must align and restructure their operations to survive<br />

the current downturn – while still investing in and<br />

preparing for a major shift in powertrain technology<br />

to remain viable. The current development provides<br />

an opportunity for US automakers to return to<br />

sustainable and ultimately profitable growth.<br />

Last year the global automotive industry suffered its worst<br />

crisis in decades. The whirlwind of exploding commodity<br />

prices followed by frozen credit markets and depressionlevel<br />

demand sent many players into severe financial<br />

distress. <strong>2009</strong> has started with enormous uncertainty<br />

about the financial and market environments, and may<br />

become an even more challenging year than 2008. The<br />

US market in particular has been heavily affected by the<br />

current development. After falling to a 27-year low in the<br />

fourth quarter of 2008, demand for US light vehicles and<br />

trucks is expected to further weaken during the first<br />

months of <strong>2009</strong>.<br />

North American International Auto Show reflecting<br />

current challenges<br />

No wonder, then, that the Detroit auto show was somewhat<br />

different this year. Automakers tried to be prudent,<br />

not blazing through marketing dollars. The show turned<br />

out to be less exuberant but also more rational, with a<br />

strong focus on (and hope in) electrification.<br />

The race to go electric seems to be truly on, and for<br />

good reason: Despite the global economic crisis, automotive<br />

players have to invest in new technologies such<br />

as advanced propulsion systems and electric vehicles to<br />

keep pace with competition and to prepare for changing<br />

environmental legislation and volatile fuel prices. With the<br />

current average vehicle weight, it would be impossible for<br />

automakers to meet European or US emissions regulations<br />

by 2015 without having zero-emissions cars in their<br />

portfolio.<br />

A renaissance for the US automotive industry?<br />

Detroit's Big Three appeared to be at the forefront of incumbent<br />

OEMs going electric. Kept in business by USD 17<br />

billion in government loans, they were showing off electric<br />

vehicles at the auto show that stretch the limits of current<br />

technology. With the introduction of the Chevrolet Volt<br />

and many other plug-ins, they present themselves as<br />

the leaders in zero-emission technology – catching up<br />

to, if not overtaking, the Europeans and Japanese in the<br />

race towards fuel-efficient and clean vehicles.<br />

Can the electric race help the struggling US automotive<br />

industry to gain a competitive edge or even leapfrog the<br />

competition? There is no doubt that the US automotive<br />

industry has accepted the challenge to prove its long-term<br />

viability – even though market conditions for electric<br />

vehicles seem to be less auspicious than they are in<br />

Europe, for example. We still see much uncertainty in the<br />

US market, especially with regard to consumer behavior.<br />

With the current downturn in energy prices, the US market<br />

is again facing a slowdown in electrification. As gas has<br />

fallen from its peak in July of over USD 4 to well under<br />

USD 2 a gallon, consumers have quickly returned to their<br />

old habits – and the US market share for small and fuelefficient<br />

vehicles, which rose to 25% last summer, has<br />

already returned to its pre-summer level of about 15%.<br />

1


A LOOK AROUND THE WORLD<br />

The dual challenge: Responding to an unprecedented market<br />

downturn while continuing to invest in new technologies<br />

Current legislation in the US is not expected to reverse this<br />

trend in the long term. Neither the 2020 US CAFE standard<br />

of 254g CO 2 emissions per mile nor the California target<br />

of 213g are close to the stricter targets in Europe, where<br />

automakers have to meet a standard of 152g CO 2 per mile<br />

for their sales-weighted vehicle fleet in 2020. The new<br />

Obama administration's recent announcement to further<br />

toughen standards, coupled with the need to satisfy<br />

different legislations within one country, makes developing<br />

electric vehicles even more challenging for automakers.<br />

Weaker regulations and lower fuel prices are the main<br />

reasons why we put penetration of electric vehicles in the<br />

US with 12% in 2020 at a slower pace than in Western<br />

Europe, where we anticipate 22% within the same<br />

timeframe.<br />

The dual challenge is on, fortified by the current crisis<br />

In addition to the industry downturn, manufacturers have<br />

to handle an increasingly complex technology portfolio,<br />

focusing both on a broad model lineup with increasing<br />

sophistication of internal combustion engines and on<br />

alternative propulsion systems including fully electric<br />

drive trains at the same time. The resulting complexity<br />

can no longer be handled in an economically viable way.<br />

The current subprime crisis, with its even tougher<br />

restrictions on funds, has suppressed in the real economy<br />

and particularly adds to this challenge. For continued<br />

long-term viability, automotive companies must overcome<br />

the dual challenge of surviving the downturn<br />

while investing in the future with the right technologies.<br />

Crisis provides chance – Electrification will change<br />

the automotive industry and offers opportunities for<br />

all players<br />

In an environment of rapidly changing business dynamics,<br />

all players in the automotive industry need to understand<br />

how to capitalize on and take advantage of the development<br />

in order to achieve and maintain market leadership.<br />

The US automotive industry especially is facing the<br />

challenge of finding itself behind the curve relative to its<br />

Asian and European competitors: after oil prices spiked<br />

in the 70s and early 80s and the gas prices subsequently<br />

declined, consumers returned to their traditional habits<br />

and preferences for bigger and higher-consuming vehicles.<br />

In turn, so did the American manufacturers, slowing down<br />

their efforts to invest in new technologies and develop<br />

alternative propulsion systems. There is a significant risk<br />

that this scenario will repeat itself.<br />

2


A LOOK AROUND THE WORLD<br />

New players have already started creating emerging business<br />

models to address the critical issues of lifecycle cost,<br />

performance characteristics and charging infrastructure.<br />

For example, Fisker <strong>Automotive</strong> has revolutionized the<br />

whole automotive design and production value chain. With<br />

only 100 employees, they designed the Fisker Karma and<br />

outsourced complete production to Valmet in Finland.<br />

According to Fisker, 1,000 orders for the luxury plug-in<br />

hybrid have been received since the prototype debuted at<br />

the 2008 Detroit show, while delivery is scheduled for the<br />

fourth quarter of <strong>2009</strong>. In addition to new production and<br />

development models, new business models will evolve<br />

which have the potential to change traditional marketing,<br />

distribution and usage. We see new players arising, offering<br />

vehicle and battery leases in partnership with utilities.<br />

Similar initiatives will follow, and we see the new US<br />

administration as a strong promoter of this change,<br />

setting the pace on a global scale and thus helping the<br />

US automotive industry to return to leadership. The current<br />

electrification provides an opportunity to revolutionize the<br />

whole automotive industry and thus offers opportunities<br />

for all those players who adapt their business models to<br />

the changing environment.<br />

New powertrain technologies, electric vehicles and the<br />

supporting infrastructure will remain top priorities on the<br />

agenda, not only within the automotive industry. Detroit<br />

and Geneva were only the first steps. We are looking<br />

forward to how the industry will further respond to the<br />

dual challenge of riding out the current market crisis<br />

while continuing to invest in advanced technologies.<br />

The anticipated development of the automotive industry<br />

has already started to become reality with a first wave of<br />

pilot projects. California Governor Arnold Schwarzenegger<br />

and the mayors of San Francisco, San Jose and Oakland<br />

have announced a collaboration with Better Place for<br />

deploying a charging and battery exchange infrastructure<br />

and encouraging the installment of charging equipment<br />

in homes, parking lots and businesses. For this project,<br />

they plan to provide an initial USD 1 billion. This is only<br />

one example of how the future industry might look when<br />

the battery is separated from the car and transportation<br />

is seen as a sustainable service.<br />

Juergen Reers<br />

Partner at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Detroit<br />

juergen_reers@us.rolandberger.com<br />

Thomas F. Wendt<br />

Senior Project Manager at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Detroit<br />

thomas_wendt@us.rolandberger.com<br />

3


HOW TO NAVIGATE THE GLOBAL<br />

CRISIS<br />

Three possible scenarios<br />

A year ago the economy was still in full swing. But in<br />

fall 2008 the financial crisis spiraled with breathtaking<br />

speed into an unforeseen downturn in the global<br />

economy. Developed and emerging markets alike are<br />

feeling the effect – and will continue to do so over<br />

the next several years. The automotive industry is<br />

no exception, and it is now caught in a vicious circle<br />

that has affected all major players.<br />

The automotive industry was already vulnerable due to<br />

structural problems such as overcapacity in production,<br />

inefficient dealer networks and a struggling supplier<br />

industry. It was therefore hit particularly hard by the<br />

current crisis. Combined with the harsh decline in<br />

consumer confidence, these structural problems led to<br />

a severe downturn in sales volumes in all major markets<br />

by the end of 2008 (e.g. Europe -4.5%, North America<br />

-15.4% and Japan -2.6% in light vehicle sales vs. 2007 1) ).<br />

For <strong>2009</strong>, sales are likely to decline by approximately 20%<br />

in Western Europe. However, thanks to effective political<br />

intervention, some countries may not be affected quite so<br />

badly. In Germany, what's known as the "Umweltprämie" 2)<br />

could trigger up to 300,000 new car sales, thereby<br />

keeping sales volume at a fairly healthy level compared<br />

to 2008. Nevertheless, a severe sales drop on a global<br />

level can be expected. This will result in reduced demand<br />

for supplier parts, increased volume and price pressure on<br />

dealers, cautious credit approval by investors and lenders<br />

and a negative impact on equipment manufacturers' order<br />

books. Hence, industry-wide adjustments to labor costs<br />

and workforce are being seen in many countries worldwide.<br />

In Germany, for example, <strong>Roland</strong> <strong>Berger</strong> analyses show<br />

that due to the crisis, approximately 8% of all jobs in the<br />

automotive industry (equal to about 87,000 employees)<br />

are at risk. Given a 20% decline in <strong>2009</strong> production,<br />

significant workforce reductions are expected up<br />

through 2011:<br />

OEMs may cut up to 6% (approximately 24,000 employees)<br />

and suppliers about 10% (31,000 employees). In<br />

trade, up to 10% of businesses (equal to about 1,600<br />

companies) and 10% of the workforce (32,000 employees)<br />

will be endangered by 2011 3) . This will further<br />

undermine consumer confidence in the economic<br />

situation and accelerate the vicious circle in<br />

the automotive industry.<br />

The sales decline in 2008 caused by the financial crisis<br />

corresponds to major crises of the past decades. However,<br />

there is a high degree of uncertainty regarding how the<br />

current crisis will evolve. Specifically, two major factors<br />

that affect sales volume remain uncertain: the depth and<br />

the duration of the crisis. To what extent will passenger car<br />

sales drop, and when can a sales recovery be expected at<br />

the earliest? In addition, it is uncertain what government<br />

regulations worldwide during and after the crisis might<br />

be, and how effective they will be. Top executives in the<br />

automotive industry are facing more uncertainty than ever<br />

before, with no easy way out. Nevertheless, whatever the<br />

future brings, thinking ahead and preparing for different<br />

potential answers will be crucial for business success.<br />

To provide some guidance on how to successfully manage<br />

the crisis, while at the same time leveraging the attractive<br />

long-term opportunities arising from it, we have developed<br />

three scenarios for the global economic development of<br />

the crisis.<br />

Three scenarios for times of crisis<br />

In our analysis, we focus on factors that drive the global<br />

economic development in five sectors: society, technology,<br />

economy, environment and politics. For instance, one<br />

factor is the intensity of government foreign trade<br />

regulations. Future outcomes range from increasing<br />

liberalization to comply with existing WTO standards,<br />

to strong protectionism in a variety of regulated<br />

industries and regions.<br />

4<br />

1) Data from JD Power global light vehicle sales forecast Q4 2008, status as of January <strong>2009</strong><br />

2) The "Umweltprämie" or "environmental bonus" is a EUR 2,500 government subsidy given to anyone exchanging a car that is at least nine years<br />

old for a new one or an at most one year old car that complies with the EURO 4 norm<br />

3) Status as of December 2008: Passenger cars/LCVs – approx. 383,000 employees; trucks – approx. 40,000 employees; suppliers – approx.<br />

322,000 employees; trade – approx. 16,000 businesses (all outlets from A and B businesses with affiliates, ancillaries and subsidiaries)<br />

and 319,000 employees (sources: VDA Annual Report 2008 and publicly available statistics)


HOW TO NAVIGATE THE GLOBAL<br />

CRISIS<br />

Global economic growth falls to between -0.2% and 0.5%<br />

in <strong>2009</strong> (-2% in Germany), but recovers in 2010 with a<br />

growth rate of 2.0% (0.8% in Germany). Different parts<br />

of the world are hit differently: Europe's economies<br />

suffer considerably (European Union <strong>2009</strong>f: -1.3%); the<br />

situation in the US and Japan is even worse (US <strong>2009</strong>f:<br />

-1.8%, Japan: -1.7%), though they recover relatively<br />

quickly thanks to effective state intervention (US 2010f:<br />

2.3%, Japan 2010f: 1.1%); while countries like China<br />

and India keep the global economy going (see table 1).<br />

Based on the variety of possible combinations of all<br />

relevant factors, we have drawn up three scenarios:<br />

Short recession, Deep recession and Depression.<br />

Short recession<br />

In this scenario, the crisis on the financial markets and<br />

the real economy (a two-dimensional crisis) lasts one<br />

and a half years with a recovery by the end of <strong>2009</strong> 4) .<br />

Some economies experience negative growth for several<br />

quarters, but the economy does not remain weak for long.<br />

Governments worldwide interact intensively, and their<br />

rescue packages (guarantees, cash injections, government<br />

holdings), combined with emergency action by central<br />

banks (cutting interest rates, increasing the money supply<br />

and injecting cash), prevent a further downward spiral.<br />

Politicians acting quickly and in concert soon restore<br />

confidence among the players in different markets –<br />

savers, consumers, investors and businesses. Only a few<br />

countries resort to protectionism. Such trends are visible<br />

in France and – depending on the new administration –<br />

in the US. As a result of the crisis, some countries alter<br />

their climate regulations (see table 2).<br />

Mainly due to government intervention, the damage to<br />

the economy is containable. Unemployment worldwide<br />

rises only a little. In some countries, especially where<br />

labor markets are flexible like in the US, there is a stronger<br />

increase (2008e: 5.7% to <strong>2009</strong>f: 8.0%). In Germany,<br />

moderate wage settlements and the intensive use of<br />

short-time work keep unemployment rates moderate<br />

(2008e: 7.9% to <strong>2009</strong>f: 8.4%) (see figure 1).<br />

4) Start of crisis in mid-2008. End of crisis is reached when selected indicators reach specified threshold values in two following quarters<br />

5


HOW TO NAVIGATE THE GLOBAL<br />

CRISIS<br />

Inflation remains relatively low and disposable income<br />

falls slightly. Overall, consumers keep on consuming at<br />

a fairly well level. The stock and commodities markets<br />

remain very volatile, though commodity prices tend to<br />

fall (e.g. oil price during the crisis estimated at 45-55<br />

USD/bbl) (see figure 2). From a business perspective,<br />

liquidity and refinancing problems arise, but can be<br />

resolved.<br />

Deep recession<br />

In this scenario, the crisis (also two-dimensional) lasts<br />

two years, ending by mid-2010. The crisis is deeper and<br />

longer than in the previous scenario, and most industries<br />

and regions of the world are affected. The global economy<br />

shrinks, with GDP falling to between -0.5% to 0% in<br />

<strong>2009</strong> worldwide (-2.5% to -3.5% in Germany). The<br />

development of Europe's economies is similar to that<br />

of the previous scenario, but the impact on the US and<br />

Japan is much greater. Emerging and developing countries<br />

keep on growing, albeit at a considerably lower rate than<br />

in previous years. The relationship between state and<br />

market shifts even more toward the state, which regulates<br />

more tightly. However, government rescue packages and<br />

economic programs can only soften the effects of the<br />

crisis. In contrast to the previous scenario, the strong<br />

industry- specific subsidies that mainly aim at preserving<br />

old structures actually have a negative impact on the<br />

economy. Some major economies also revert to protectionist<br />

tendencies, by e.g. raising import duties<br />

in selected regions and industries.<br />

Thus global unemployment rises sharply, especially<br />

in flexible labor markets such as the US. Inflation falls<br />

and disposable income shrinks. As a result, consumer<br />

confidence worldwide is severely damaged, and people<br />

save more. Business is under severe pressure: sales and<br />

profits collapse, restructuring is necessary and many<br />

companies become insolvent. Consumers, investors<br />

and businesses regain confidence only very slowly.<br />

Depression<br />

In this scenario, the crisis lasts at least three years through<br />

mid-2011. The long-lasting financial and real economic<br />

crisis causes a crisis in the economic system (a threedimensional<br />

crisis). The world economy is hit hard, and all<br />

industries and regions of the world are affected. The global<br />

economy shrinks radically several years in a row (GDP<br />

falls to between -1.0% and -0.5%). Even growth rates in<br />

emerging countries collapse. Government and monetary<br />

policy interventions are massive, but even actions as<br />

drastic as nationalizing a large number of companies have<br />

hardly any impact. After a few years, governments have no<br />

money left to support the economy, causing a fundamental<br />

loss of confidence in the political system. Large-scale<br />

protectionism undermines the international community<br />

of states (e.g. 100% "local content" in some industries).<br />

Organizations such as the European Union come under<br />

heavy pressure from their member countries. Some<br />

countries even drop out of the EU and the single currency<br />

agreement. The symptoms of the crisis are much worse<br />

than any global economic crisis in the past seventy years.<br />

6


HOW TO NAVIGATE THE GLOBAL<br />

CRISIS<br />

Unemployment soars, doubling or even tripling what it<br />

was in 2008, consumer confidence reaches rock-bottom<br />

and many other key indicators point downward. Climate<br />

regulations are frozen at the 2008 level, and previously<br />

proposed regulations do not come into effect. A wave of<br />

insolvencies sweeps over all industries, provoking chaotic<br />

business conditions around the globe. Domino effects<br />

put even healthy businesses under huge pressure as their<br />

markets fail and their main suppliers topple. It is a very<br />

long time before savers, consumers, investors and<br />

businesses regain any confidence at all (figure 3).<br />

7


HOW TO NAVIGATE THE GLOBAL<br />

CRISIS<br />

Due to the high degree of uncertainty concerning the<br />

likelihood of these scenarios, businesses would do well<br />

to prepare for all of them. But what does this mean for the<br />

global automotive industry? Using our three scenarios as<br />

a starting point, we analyzed the volume implications for<br />

global passenger car sales through 2020. Based on the<br />

short recession scenario, global passenger car sales<br />

bottom out in <strong>2009</strong>.<br />

After the crisis has passed, sales quickly increase again.<br />

The deep recession scenario implies a low point for<br />

passenger car sales in 2010. After the crisis, the market<br />

recovery is similar to that in the previous scenario, but with<br />

a moderate time lag. The implications of the depression<br />

scenario are by far the most drastic. Passenger car sales<br />

reach a low point in 2010, and sales recover slowly and<br />

to a much lower level than in the previous scenarios.<br />

Taking these developments into account, top automotive<br />

executives should assess the detailed consequences<br />

for their focus regions, segments, brands and products<br />

(see figure 4).<br />

Think ahead with specific action plans<br />

The current crisis is a threat to the automotive industry. Yet<br />

it also offers some attractive opportunities. Top executives<br />

have to overcome the paralysis caused by uncertainty and<br />

take action to prepare for the future. For each scenario,<br />

they should develop a clear action plan outlining how the<br />

business can best prepare for the challenges. These action<br />

plans should indicate precisely what steps have to be<br />

taken at what point in time. Having such plans in place<br />

enables businesses to act quickly and decisively when<br />

a scenario becomes reality. Transition paths should also<br />

be defined, so that companies can respond quickly if<br />

one scenario suddenly diverges into another.<br />

8


HOW TO NAVIGATE THE GLOBAL<br />

CRISIS<br />

In developing scenario-based action plans, the selection,<br />

intensity and timeframe of actions should be closely<br />

aligned to the specifics of each scenario. However,<br />

some generalities should be taken into account. OEMs,<br />

for example, should consider:<br />

> Taking action to get back on track: Revising planning,<br />

identifying main risks, calculating the financial gap<br />

for the current year, adjusting production capacity,<br />

adjusting order volumes at suppliers, focusing on<br />

strict cash management, renegotiating covenants<br />

with investors and lenders to optimize refinancing,<br />

communicating proactively to create transparency<br />

and regain trust<br />

> Increasing efficiency: Defining cost efficiency programs<br />

for all units, planning and implementing necessary<br />

headcount reductions, focusing on price renegotiations<br />

with suppliers<br />

> Securing sales volumes: Focusing on supplier and<br />

dealer risk management, defining and launching<br />

specific sales programs for dealers and end customers,<br />

securing credits from financial institutes<br />

At the same time, OEMs should seize opportunities for<br />

future growth. Core actions to be considered include:<br />

> Reviewing and adjusting the current brand, product<br />

and technology portfolio in the light of each scenario<br />

> Intensifying product development in future technologies<br />

(e.g. hybrid and electric cars)<br />

> Restructuring the sales network, implementing dealer<br />

efficiency programs and initiating support programs<br />

for strategically important suppliers/dealers<br />

> Adapting cost structures (headcount, capacity, etc.)<br />

to make them sustainable and increasing workforce<br />

flexibility<br />

> Reviewing the operations footprint and relocating<br />

capacities<br />

> Seeking potential acquisition targets or considering<br />

strategic alliances (depending on OEM specifics such<br />

as size or financial strength)<br />

Scenario-based action plans can guide the way through<br />

the crisis while at the same time identifying steps to<br />

optimally leverage attractive business opportunities.<br />

Though there is great uncertainty about the future<br />

business environment, top automotive executives should<br />

act immediately in line with the severity of the current<br />

situation. Thinking ahead and actively preparing for an<br />

uncertain future will put the business ahead – whether<br />

that means merely surviving the crisis or systematically<br />

seizing attractive opportunities for future growth.<br />

Status of February 27, <strong>2009</strong><br />

Ralf H. Landmann<br />

Partner at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Frankfurt<br />

ralf_landmann@de.rolandberger.com<br />

Dr. Joerg Richartz<br />

Project Manager at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Duesseldorf<br />

joerg_richartz@de.rolandberger.com<br />

9


AUTOMOTIVE SUPPLIERS<br />

Historic profit washout<br />

The current downturn of car markets around the globe<br />

has already heavily affected the financial performance<br />

of automotive suppliers. Revenues are stagnating and<br />

profits eroding after years of profitable growth. The<br />

outlook for <strong>2009</strong> is even more pessimistic, with market<br />

and financing conditions remaining very difficult.<br />

To master the crisis and put themselves in pole<br />

position for the next upswing, suppliers now need<br />

to take immediate action to adapt their costs and<br />

restructure their businesses.<br />

Car sales are collapsing globally<br />

The financial crisis started to affect the real economy<br />

in the second half of 2008 and led to a severe economic<br />

downturn in the fourth quarter, especially in the automotive<br />

sector. For the first time since the early<br />

1990s, global vehicle sales declined.<br />

Among the triad regions, North America experienced<br />

the biggest drop in demand. While even more small cars<br />

were sold in 2008 than in the year before, sales of luxury<br />

vehicles and SUVs plummeted by around 25%. Unlike in<br />

Western Europe and Japan, the downturn had already<br />

started early in 2008, adding up to a total decrease<br />

of 16% for the entire year.<br />

The decline was somewhat less in Western Europe and<br />

Japan, mainly due to the fact that demand developed<br />

steadily at the 2007 level during the first half of 2008. In<br />

the fourth quarter, however, those markets also collapsed,<br />

Western Europe ending up at 9% and Japan at 5% below<br />

their 2007 levels on a full-year basis (see figure 1).<br />

10


AUTOMOTIVE SUPPLIERS<br />

Dramatic impact on supplier profitability in 2008<br />

The erosion of car demand and cutbacks in production<br />

quickly made their way into the financial statements of<br />

automotive suppliers. Although the crisis accelerated only<br />

in the last three months of 2008, its impact was clearly<br />

reflected in declining supplier performance. After years<br />

of constant revenue growth with annual rates around 8%,<br />

the total revenue of global automotive suppliers is<br />

estimated to shrink in 2008 compared to 2007.<br />

Regarding profitability, the picture looks even worse.<br />

Suppliers' profit margins were well above what OEMs<br />

achieved – around 5% EBIT margin and up to 12% return<br />

on capital employed since 2002. However, we foresee an<br />

industry-wide average EBIT margin of around 3.0% in<br />

2008 – a more than 40% drop compared to 2007<br />

(see figure 2).<br />

Outside the triad, some markets still enjoyed growing<br />

demand. Sales in the BRIC countries, for example,<br />

increased by 11% in 2008. However, the growth<br />

expectations for many of these markets had been<br />

much higher 12 months previously.<br />

11


AUTOMOTIVE SUPPLIERS<br />

Suppliers are facing declining margins in all triad regions.<br />

Compared to 2007, suppliers from Japan and Korea<br />

show the sharpest drop in profitability: their average EBIT<br />

margin decreased from a best-in-class 6.3% in 2007 to<br />

an estimated 3.0%. Suppliers from Western Europe and<br />

North America also suffered from shrinking margins in<br />

2008, although somewhat less markedly: in Western<br />

Europe margins fell from 6.1% to around 4.0%, and<br />

in North America from 3.9% to 2.5%.<br />

As a result, a growing number of suppliers are currently<br />

facing refinancing and liquidity problems. The sharp<br />

market decline in the fourth quarter has heavily impacted<br />

incoming payments, while many suppliers were unable to<br />

cut variable costs at the same speed – to say nothing of<br />

fixed costs. At the same time, the financial crisis led to a<br />

collapse of the credit markets, making debt refinancing<br />

much more challenging, if not impossible.<br />

By contrast, initial figures indicate that suppliers from<br />

emerging markets such as China and India will likely<br />

stabilize or even slightly increase their profitability levels<br />

compared to 2007, in line with the more positive overall<br />

development in those markets (see figure 3).<br />

Suppliers of all types were severely hit by the crisis – both<br />

the top performers and the low performers. Only around<br />

one fourth of all suppliers are likely to maintain or even<br />

grow their EBIT margins compared to 2007.<br />

While top performers still earn far higher profits than low<br />

performers, the decline over the past 12 months has been<br />

immense: from 7.5% EBIT margin in 2007 to an estimated<br />

4.5% in 2008 – a drop of around 40%. The corresponding<br />

margin for low performers is likely to erode only slightly<br />

though from a much lower base, by around 0.5% to<br />

approximately 2.0% (see figure 4).<br />

12


AUTOMOTIVE SUPPLIERS<br />

Banks are becoming stricter about their credit portfolios,<br />

and supplier credit rankings have been downgraded<br />

throughout almost the entire industry. As a consequence,<br />

several companies are now on the edge of insolvency,<br />

and some have already gone bankrupt, like TMD Friction,<br />

Stankiewicz or SONAS <strong>Automotive</strong>. This number will<br />

increase still further in <strong>2009</strong>, with small and mediumsized<br />

suppliers especially at risk.<br />

Pessimistic outlook<br />

The negative trend will persist throughout <strong>2009</strong>. Volumes<br />

are expected to be down by approximately 20-25%<br />

compared to 2008. Some passenger car OEMs are even<br />

expected to see a 30% decline, while truck manufacturers<br />

are forecasting up to 50% in volume reduction.<br />

Comparing the current crisis to previous major downturns<br />

in the automotive industry – the oil crisis in the 1970s,<br />

say, or the structural economic crisis in the early 1990s –<br />

we expect it to take at least two years before the market<br />

catches up again this time. It may even take up to four<br />

years before the market fully recovers and car production<br />

volumes reach their 2007 level again (see figure 5).<br />

This is a perspective widely shared by suppliers. In a<br />

global survey conducted at the end of 2008 among some<br />

150 senior executives at automotive suppliers, 72% of<br />

all respondents said that the current crisis would still be<br />

"highly" or even "extremely" important for their companies<br />

in three years' time.<br />

As a consequence, virtually all suppliers will face<br />

significant cuts in revenues compared to 2008, most likely<br />

hitting double digits. The same holds true for the industry's<br />

profitability. From today's viewpoint, an average EBIT<br />

margin of around 1% seems realistic – with numerous<br />

suppliers deeply in the red.<br />

13


AUTOMOTIVE SUPPLIERS<br />

Some 35% expect the crisis still to be affecting them in<br />

five years' time. North America and Western Europe will<br />

be most affected. Here, suppliers estimate a decline of<br />

20-30% in <strong>2009</strong>. In contrast, emerging markets are seen<br />

more positively. Thus 48% of all respondents believed<br />

that the crisis would have no significant negative impact<br />

on India.<br />

Navigating the crisis<br />

In light of these challenges, cost reduction, efficiency<br />

improvement and restructuring inevitably top the agendas<br />

of supplier CEOs for <strong>2009</strong>. Some 90% of the supplier<br />

executives we surveyed listed plant restructuring and<br />

reducing overheads as their top priorities for this year.<br />

Almost all of them think that the overall conditions in<br />

<strong>2009</strong> will be more difficult than in the previous year.<br />

14


AUTOMOTIVE SUPPLIERS<br />

The effects of the current downturn are quite serious:<br />

planned EBIT for a full year can be lost within a month<br />

or two. Immediate action is needed by suppliers –<br />

irrespective of whether their survival is in jeopardy<br />

or not. Suppliers therefore need a short- and mid-term<br />

action plan as a guideline for navigating the crisis<br />

(see figure 6).<br />

Marcus Berret<br />

Partner at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Stuttgart<br />

marcus_berret@de.rolandberger.com<br />

Felix Mogge<br />

Project Manager at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Munich<br />

felix_mogge@de.rolandberger.com<br />

15


BOOKS & STUDIES<br />

Truck Industry 2020 – The future is global<br />

Today’s commercial vehicle industry is facing major<br />

challenges. The current financial crisis has hit the truck<br />

industry particularly hard, affecting virtually all players.<br />

The dramatic drop in order incomes raises severe<br />

concerns about the short-term future of the industry.<br />

However, it also provides opportunities for wellpositioned,<br />

adaptable players. In terms of long-term<br />

development, fundamental strategic pressures will<br />

reshape the entire industry during the next decade.<br />

The globalization of sales and operations is likely to be<br />

the key factor in this development. In this study, we<br />

provide a detailed assessment of current and future<br />

trends in the global truck market. We define appropriate<br />

strategies for OEMs to face the challenges ahead and<br />

investigate the shape of the truck industry in 2020.<br />

Powertrain 2020 – The future drives electric<br />

<strong>Automotive</strong> OEMs and suppliers should prepare<br />

themselves for a major shift in powertrain technology.<br />

Stricter emission requirements and rising fuel prices<br />

mean that new solutions are needed. Such solutions<br />

are within reach – thanks to breakthroughs in Li-Ion<br />

batteries and increasing efforts to build the<br />

necessary charging infrastructure. When will cars<br />

start running purely on electric power?<br />

The exact point in time is hard to predict, but few<br />

doubt that it will come. Our study presents an<br />

overview of current developments in technology,<br />

a scenario-based forecast for different types of EVs,<br />

PHEVs and major subsystems, plus their potential<br />

impact on OEMs and suppliers. The study also<br />

provides an overview of new players, especially<br />

those from China.<br />

FAMOUS CARS<br />

Jaguar XK 150 S Roadster<br />

The Jaguar XK 150 was introduced in 1957 as the final model<br />

of the famous XK series, which started with the XK 120 in 1948<br />

and comprised over 30,000 vehicles sold worldwide. From a<br />

technical perspective, it can be regarded as a prime example<br />

of traditional British sports car manufacturing.<br />

At the time, the XK 150 was the fastest Jaguar that had entered<br />

series production, featuring a range of technical innovations<br />

such as disc brakes.<br />

16<br />

In 1959, the XK 150 S was launched as a performance version<br />

of the XK 150, generating 265 bhp from its 3.8 liter engine<br />

and with a maximum speed of 215 km/h. The car has a<br />

very dynamic appearance and boasts a powerful engine.


BOOKS & STUDIES<br />

Global <strong>Automotive</strong> Supplier Study <strong>2009</strong> –<br />

Historic profit washout<br />

The current downturn in car markets around the globe<br />

has already heavily affected the financial performance<br />

of automotive suppliers. Revenues are stagnating and<br />

profits eroding after years of profitable growth. The<br />

outlook for <strong>2009</strong> is even more pessimistic, with market<br />

and financing conditions remaining very difficult.<br />

To master the crisis and put themselves in pole<br />

position for the next upswing, suppliers now need to<br />

take immediate action to adapt their costs and<br />

restructure their businesses.<br />

Interested in the studies?<br />

Contact: dana_rehfuss@de.rolandberger.com<br />

New book on leadership by Burkhard Schwenker –<br />

"Strategisch denken, mutiger führen"<br />

(Thinking strategically and managing boldly)<br />

Leadership has become much more difficult of late. Globalization<br />

has reduced confidence in trends and structures and the worldwide<br />

economic crisis means that management is facing dramatic<br />

challenges. As a result, people's confidence in managers has<br />

reached a new low. This new book by Professor Burkhard Schwenker,<br />

CEO of <strong>Roland</strong> <strong>Berger</strong> Strategy Consultants, addresses urgent issues:<br />

What characterizes good management? How can you win back lost<br />

trust? Schwenker identifies three key dimensions that characterize<br />

good management: hands-on skills, courage and character. He also<br />

provides suggestions on how to best combine these three dimensions<br />

to lead companies successfully through a crisis.<br />

"Strategisch denken, mutiger führen"<br />

launches a new series by the name of<br />

"re: think CEO" produced by <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants in cooperation with<br />

the publisher BrunoMedia Buchverlag<br />

and the business magazine "Wirtschafts-<br />

Woche". Based on the successful<br />

"think:act" magazine concept developed<br />

by <strong>Roland</strong> <strong>Berger</strong> Strategy Consultants,<br />

the series provides leading managers<br />

with compact information and provocative<br />

perspectives – food for thought that can<br />

be easily digested during the course of<br />

one or two domestic flights.<br />

Reflecting style and performance, it became the vehicle of<br />

choice for young celebrities.<br />

The model range included a roadster as well as a fixed-head and<br />

a drop-head coupé. Until the XK 150 series was replaced by the<br />

modern Jaguar XKE in 1961, approximately 1,200 units were<br />

built – of which almost 900 were roadsters.<br />

The model shown is a left-hand drive roadster built in 1959,<br />

which was exported to the US. It has a 3.4 liter engine with<br />

approximately 200 bhp. The current owner bought the car in<br />

1988. Since then, it has been repainted and the engine<br />

overhauled. The Jaguar still maintains its fascinating<br />

appeal today.<br />

17


POWERTRAIN 2020<br />

The future drives electric<br />

<strong>Automotive</strong> OEMs and suppliers should prepare<br />

themselves for a major shift in powertrain technology.<br />

New CO 2 emission regulations and rising fuel prices<br />

mean that new solutions are needed. Such solutions<br />

are within reach – thanks to breakthroughs in Li-Ion<br />

batteries and increasing efforts to build the necessary<br />

charging infrastructure. When will cars start running<br />

purely on electric power? The exact point in time is<br />

hard to predict, but few doubt that it will come. Our<br />

study presents an overview of current developments<br />

in technology, a scenario-based forecast for different<br />

types of EVs, PHEVs and major subsystems, plus their<br />

potential impact on OEMs and suppliers. The study<br />

also provides an overview of new players, especially<br />

those from China.<br />

To gain a picture of potential market development, we<br />

split electric vehicles into two groups: full hybrids with an<br />

additional option for external charging (so-called "plug-in<br />

hybrid electric vehicles" or PHEVs), including electric cars<br />

with range extenders; and pure electric vehicles (EVs). We<br />

then look at two possible scenarios (figure 1). The first<br />

scenario is one of aggressive growth.<br />

This scenario assumes a significant drop in production<br />

costs for Li-Ion batteries, a continuing increase in fuel<br />

costs, an ongoing build-up of the charging infrastructure<br />

and continued strong support from government. The<br />

second scenario assumes moderate growth, with battery<br />

costs falling less sharply, a mild increase in energy<br />

costs and much lower penalty taxes and duties.<br />

18


Study<br />

POWERTRAIN 2020<br />

In both scenarios, Western Europe will lead the way<br />

in terms of sales, mainly due to its strict emissions<br />

requirements. Since Chinese government is promoting<br />

new energy vehicles as a matter of policy (e.g. with<br />

subsidies for public fleets as published prior Chinese<br />

New Year), China's share of such vehicles will be much<br />

higher than we predicted a few months ago – in fact,<br />

China might lead in battery electric vehicles. The<br />

long version of our study provides more detailed insights<br />

into expected developments in different regions.<br />

Future technology<br />

Figure 2 shows the main powertrain configurations for<br />

hybrid and electric vehicles currently under development.<br />

For the foreseeable future, pure electric vehicles will<br />

remain the preserve of city cars and second vehicles,<br />

including small delivery trucks and "fun cars". The reason<br />

for this is the limited range of pure electric powertrains,<br />

due to the energy density and cost of batteries – an<br />

important factor despite advances in technology.<br />

Electric cars with range extenders – known as "serial<br />

hybrids" – show greater potential for the coming years.<br />

This type of configuration will appear in vehicles in the<br />

compact segment and above, such as the soon-to-bereleased<br />

GM Volt. Plug-in hybrids using parallel or powersplit<br />

hybrid systems will appear mainly in the upper<br />

medium and premium classes, and in large SUVs.<br />

These vehicles will provide certification advantages<br />

over conventional hybrids in EU27.<br />

Where does that leave us? The vast majority of passenger<br />

vehicles will still have combustion engines, albeit with<br />

much lower displacement and fewer cylinders than today.<br />

Simple, low-consumption, low-emission, low-cost engines<br />

will play an even larger role in growth markets in<br />

developing countries.<br />

Opportunities for new players<br />

Limited opportunities exist for smaller independent<br />

newcomers to the market – Western niche players such as<br />

Think! and Tesla, for example. Such companies are likely to<br />

remain niche players in the long term, or fall victim to the<br />

current financial crisis. By contrast, manufacturers from<br />

emerging markets – China, in particular – will enjoy greater<br />

business opportunities thanks to the shift toward electric.<br />

A good example is BYD AUTO from Shenzhen, which is<br />

pursuing a strategy of taking over the market via niche<br />

segments. This strategy has been successfully employed<br />

by other Chinese companies in the past.<br />

19


POWERTRAIN 2020<br />

BYD's core business is the manufacture of rechargeable<br />

batteries. BYD AUTO, which has been successfully<br />

producing passenger vehicles for the Chinese market for<br />

the last two years or so, is now concentrating on producing<br />

plug-in hybrids and pure electric vehicles. The vehicles<br />

were initially planned for export to Israel and other core<br />

markets such as the US.<br />

In addition to a battery research group of several hundred<br />

people, BYD claims to have around 1,000 employees<br />

working on alternative powertrain technology, in line<br />

with its aim of achieving long-term market leadership.<br />

Challenges for European OEMs<br />

Given the current credit crunch, for many players the most<br />

attractive option may appear to be "wait and see". But this<br />

means losing precious time. Now is the moment for OEMs<br />

to critically examine what technology will make them stand<br />

out from their competitors. They need to streamline their<br />

development portfolios, focus their R&D team and have<br />

the courage to drop developments that are going nowhere.<br />

On top of this, they must build partnerships that will<br />

generate economies of scale and so reduce their costs.<br />

Besides BYD, Dongfeng, Wanxiang and other OEMs, a<br />

number of Chinese suppliers are also active in the area of<br />

electric motors and Li-Ion batteries for EVs. On the motor<br />

side, we identified eleven promising ones, incl. Shanghai<br />

Ananda Motor, Shanghai Kinway technology. There are<br />

also 20 suppliers approximately active in Li-Ion batteries<br />

for both passenger car and CV applications, some of them<br />

already using LiFePO4-cells, like Lichen and Wangxiang.<br />

Leveraging there low-cost base, they are already at<br />

a cost-level not to be seen as reachable by Western<br />

manufacturers.<br />

20


Study<br />

POWERTRAIN 2020<br />

Implications for suppliers<br />

For suppliers, the increasing electrification of the<br />

powertrain brings both risks and opportunities. On the<br />

one hand, simpler motors used as range extenders and<br />

the growing number of pure battery-electric vehicles mean<br />

substantially lower market volumes for specific mechanical<br />

components. At the same time, however, new growth<br />

opportunities are appearing, for example in components<br />

for hybrid, plug-in hybrid and battery-electric vehicles<br />

(see figure 3).<br />

Dr. Wolfgang Bernhart<br />

Partner at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Stuttgart<br />

wolfgang_bernhart@de.rolandberger.com<br />

Michael Valentine-Urbschat<br />

Principal at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Munich<br />

michael_valentine-urbschat@de.rolandberger.com<br />

21


TRUCK INDUSTRY 2020<br />

The future is global<br />

After years of market growth, the global truck industry<br />

is now not only experiencing a cyclical downturn but<br />

also facing an unprecedented period of uncertainty.<br />

Triad OEMs are confronting new challenges in their<br />

home markets, with order reductions of over 40% not<br />

unusual. Manufacturers from emerging markets are<br />

also affected, with growth falling off precipitously.<br />

Simply adjusting capacity will not provide a solution:<br />

the entire value chain is affected. What is needed is<br />

re-sizing, investment validation, sophisticated supply<br />

chain management, cost control and strict liquidity<br />

management.<br />

Today, truck OEM executives are facing a number of<br />

fundamental questions: "How long will the downturn<br />

last?", "What will it take to survive?" and "What opportunities<br />

are there to be realized?" OEMs that are properly<br />

prepared may well emerge stronger from the crisis.<br />

Financial crisis and the challenges of a changing<br />

industry structure<br />

Superficially, the changes occurring in the industry are a<br />

reaction to the current economic climate. However, they<br />

are also more fundamental in nature. In the near term,<br />

the financial crisis creates a new reluctance in business<br />

transactions that affects virtually all players, including<br />

OEMs, suppliers and service companies. Many major<br />

international OEMs have witnessed a dramatic drop in<br />

orders, raising severe concerns about the short-term<br />

future of the industry. European truck manufacturers<br />

were particularly badly hit during Q4 of 2008. MAN's<br />

full year order bookings, for instance, dropped by around<br />

40% compared to 2007, while Volvo and Scania both<br />

experienced reductions of over 40%.<br />

22


Study<br />

TRUCK INDUSTRY 2020<br />

A further decline in sales seems inevitable (see figure 1).<br />

Given the current economic and business situation,<br />

it seems likely that the crisis in the truck industry will<br />

continue until the end of 2010. In the long-term, fundamental<br />

strategic pressures will lead to a reshaping of<br />

the entire industry.<br />

Three key factors drive structural change in the global<br />

truck market:<br />

1. Geographic market development: Differences in<br />

sales development by region and their underlying drivers.<br />

Despite the effects of the crisis, the shift in sales growth<br />

from triad markets to emerging markets will continue<br />

through 2020. In 2007, the markets for commercial<br />

vehicles weighing over six tons in BRIC countries already<br />

had a combined volume of approximately 1.2 million<br />

vehicles. While sales in triad markets are declining,<br />

emerging markets are expected to weather the storm<br />

better and remain a source of growth potential. This<br />

is something that truck OEMs cannot afford to ignore.<br />

2. Competition: Types of players in the market, their<br />

regional focus and expansion. Since the 1990s, there<br />

has been a wave of consolidation in the market. The Volvo<br />

Group, Daimler Trucks and MAN/Volkswagen/Scania are<br />

prime examples. In China alone, the number of truck<br />

production joint ventures increased from four to ten<br />

between 2004 and 2008 – the planned Daimler Trucks<br />

and Beiqi Foton joint venture being just one example.<br />

These trends are expected to continue globally.<br />

Competition between emerging and triad market OEMs<br />

is also expected to increase. Declining sales in home<br />

markets are pushing triad OEMs to step up their activities<br />

in emerging markets.<br />

At the same time, OEMs from emerging markets, bolstered<br />

by the recent economic booms, are rapidly expanding not<br />

only their domestic business but also their international<br />

interests. In the long-run opportunities thus also exist<br />

for emerging market OEMs to enter triad markets<br />

(see figure 2).<br />

23


TRUCK INDUSTRY 2020<br />

3. Development of market segments: Shifts in product<br />

segments resulting from changes in customer demand, in<br />

particular the shift toward higher-end segments (e.g. due<br />

to increased TCO-focus). Increasing competition will reinforce<br />

the premium, budget and low-cost brand strategies<br />

that cater to regional preferences. The convergence of<br />

market trends, such as legislation (EURO emissions<br />

standard, safety, etc.), will support the process of globalization.<br />

Though differing between regions, a general trend<br />

toward the budget and premium segments will appear in<br />

emerging markets. Due in part to their proximity to Western<br />

Europe, markets in Central and Eastern Europe (CEE)<br />

will relatively quickly develop a greater share of premium<br />

vehicles in the truck fleet. Asia will also move upscale,<br />

into the budget segment. The need to address the product<br />

requirements of individual markets will continue to be a<br />

critical consideration in OEMs' market entry and global<br />

product strategies. The balance of global market trends<br />

and change of local requirements will shape globalization<br />

in the industry.<br />

Opportunities for OEMs to reformulate strategy and<br />

gain market share<br />

OEMs must ensure that they adjust their operations in<br />

different regions and countries correctly. The strategies<br />

that can be pursued by triad OEMs here will differ from<br />

those of emerging market OEMs:<br />

Strategies for triad OEMs<br />

> Enter the emerging market in the higher budget (or lower<br />

premium) segment, adapting premium products to local<br />

market requirements<br />

> Enter the emerging market in the low-cost or lower<br />

budget segment by means of local engineering,<br />

sourcing, and production and/or sales<br />

> Extension of the previous strategy: Enter the emerging<br />

market in the low-cost or lower budget segment and<br />

follow up by exporting the low-cost truck to other<br />

emerging markets<br />

24


Study<br />

TRUCK INDUSTRY 2020<br />

Strategies for emerging market OEMs<br />

> Export a currently successful low-cost truck to other<br />

emerging markets<br />

> Grow with the domestic market as it develops in terms<br />

of technology, gradually moving up into the budget<br />

segment<br />

> Grow with the domestic market as it develops in terms<br />

of technology and enter developed markets<br />

In a recent survey carried out by <strong>Roland</strong> <strong>Berger</strong> Strategy<br />

Consultants, respondents indicated that their companies<br />

would be utilizing a mix of these options, following<br />

different strategies in different regions.<br />

To successfully globalize their operations, OEMs need to<br />

identify the relevant levers. Manufacturers can utilize a<br />

set of elements here, ranging from platform architecture<br />

(e.g. global powertrain platforms) to multi-branding<br />

(strong global brands supported by regional brands)<br />

and organization (alliances with other OEMs).<br />

One respondent in our survey referred explicitly to<br />

purchasing advantages, saying that there was an<br />

opportunity to save more than 30% of material<br />

costs by localizing procurement.<br />

Globalization is the key factor shaping the development<br />

of the truck industry. It is transforming the competitive<br />

arena, refining global preferences and increasing global<br />

scale effects. Globalization will thus drive future strategic<br />

decisions by truck manufacturers – both in advanced<br />

economies and emerging markets.<br />

A detailed assessment of current and future trends in<br />

the global truck market will be provided in our study<br />

"Truck industry 2020: The future is global".<br />

Norbert Dressler<br />

Principal at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Stuttgart<br />

norbert_dressler@de.rolandberger.com<br />

Jochen Gleisberg<br />

Partner at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Stuttgart<br />

jochen_gleisberg@de.rolandberger.com<br />

25


MATCH POINT MANAGEMENT<br />

More revenues, more efficiency<br />

The entire automotive industry finds itself in a vicious<br />

circle triggered by the global economic downturn. It<br />

is now more important than ever for managers to make<br />

the best possible use of external market potential,<br />

while simultaneously using the crisis to improve<br />

internal efficiency. To help them in this task, we<br />

have developed an analytical tool called "Match<br />

Point Management". This tool accurately identifies<br />

a company's market position and its cost performance<br />

relative to the position and performance of its rivals.<br />

"Match Point Management helps top managers keep<br />

their companies growing healthily and profitably in the<br />

long run", explains Bjoern Reineke, Partner at <strong>Roland</strong><br />

<strong>Berger</strong>'s Marketing & Sales Competence Center.<br />

"That's how companies build muscle, not fat".<br />

Fine-tuning – A game of mixed doubles<br />

Strategies that enable enterprises to grow profitably<br />

optimize their use of key cost and market levers at the<br />

same time. Systematic market and customer segmentation<br />

helps them profile their target customers, identify those<br />

customers' needs and align product marketing with them.<br />

Managers with a keen market and customer orientation<br />

use the information supplied by their customer service<br />

operations methodically to generate extra sales revenues<br />

through up-selling and cross-selling; they also regularly<br />

measure the return on their marketing investment and<br />

carry out internal benchmarking to compare the cost<br />

efficiency of their sales units. By focusing on the potential<br />

of sales resources, growth stimulus can be leveraged<br />

without losing sight of efficiency goals. By contrast,<br />

underperformers typically see optimizing their market<br />

and cost positions as separate actions. It is therefore<br />

no surprise that the two repeatedly come into conflict.<br />

Well-managed companies don't wait for crisis like just<br />

happened in nowadays to strike before they realign. BMW<br />

is a fine example. In 2007 alone, the Bavarian carmaker<br />

sold 6.7% more vehicles in the European Union than in<br />

the previous year. Despite overtaking Daimler in the EU<br />

in the process, BMW promptly launched a strict austerity<br />

program in 2008.<br />

By 2012, the company aims to save EUR 6 billion –<br />

mostly in purchasing, but also by shedding some 8,000<br />

jobs worldwide. "We must become profitable again. We<br />

want to become profitable again. And we will become<br />

profitable again", said BMW boss Norbert Reithofer at the<br />

company's general meeting. His aim is to see the group's<br />

operating return on sales (EBIT) rise as high as 8-10%.<br />

Growth during times of downsizing<br />

Optimizing market and efficiency potential at the same<br />

time – like at BMW – demands exceptional leadership.<br />

Yet motivating people to cut costs is not the only challenge<br />

when pursuing an anticyclical growth strategy. All too<br />

often, executives have to base their decisions on information<br />

that is incomplete. This being the case, it can be<br />

useful to visualize a company's market and cost performance<br />

with the help of Match Point Management. Indeed,<br />

Match Point Management injects clarity and rationality<br />

into some of the most complex decisions at board level.<br />

For instance, it makes it possible for top management<br />

to see immediately whether the money spent on<br />

strengthening the sales force has led to the desired<br />

increase in market share.<br />

26


Study<br />

MATCH POINT MANAGEMENT<br />

Exploiting potential and avoiding conflicts<br />

Match Point Management takes on the threefold challenge<br />

of aligning the key levers of the marketing and sales<br />

organizations, exploiting their potential, and sidestepping<br />

possible conflicts of interest. Ultimately, every company<br />

wants to score by aligning itself more closely with the<br />

needs of the market and the customers, thereby gaining<br />

a larger market share. At the same time, companies need<br />

to regularly optimize the internal efficiency of the sales<br />

organization by keeping selling, general and administrative<br />

(SG&A) expenses as a share of sales revenues as low<br />

as possible.<br />

This is the basic idea behind Match Point Management:<br />

It sets the ratio of a company's SG&A costs to its sales<br />

revenues in relation to the company's market share<br />

(see figure 1). In so doing, it identifies the company's<br />

performance in the marketplace, especially that of its<br />

sales and marketing organization. "Market performance"<br />

can only ever be a relative indicator, however: A company<br />

is only "successful" (or not), relative to the performance<br />

of its competitors. Accordingly, Match Point Management<br />

calculates this indicator in relation to a theoretical<br />

optimum computed from the performance of the top<br />

players in the industry.<br />

Match Point Management consists of three steps:<br />

1) The CEO Report benchmarks a company's market<br />

and cost performance against that of its rivals.<br />

Market share and SG&A data in the public domain<br />

are fed into this report<br />

2) Using the same methodology, Match Point Analysis<br />

draws on the company's internal data. For example,<br />

it compares the market or cost performance of<br />

different regional companies or divisions. Using a<br />

specially designed questionnaire, a quick check is<br />

then performed to nail down specific potential<br />

for optimizing marketing and sales<br />

3) To realize this potential, Match Point Management<br />

features an extensive box of tools, each of which can<br />

be prioritized based on the findings of the preceding<br />

steps<br />

27


MATCH POINT MANAGEMENT<br />

Step 1: CEO Report<br />

The CEO Report shows top management at a glance<br />

where the company stands in the market, and how the<br />

competition is doing by comparison. Along the cost and<br />

market performance axes, the report shows the company's<br />

position relative to that of its competitors on a scale from<br />

0 to 100. The company that comes closest to a score of<br />

100 on both axes (i.e. the company closest to the top<br />

left-hand corner of the graph) "wins".<br />

According to our Match Point Analysis and using an<br />

example outside of the automotive industry, HP easily<br />

represents the most successful enterprise in the computer<br />

business (see figure 2).<br />

A Match Point Index of 94 places the IT manufacturer and<br />

service provider from Palo Alto, California, impressively<br />

close to the perfect score of 100. Although its market<br />

share is smaller, rival IBM has SG&A costs that, as a<br />

share of sales revenues, are almost double HP's figure.<br />

Step 2a: Match Point Analysis<br />

The first part of Step 2 is a Match Point Analysis, which<br />

focuses on the inner workings of the company. Following<br />

the same methodology as in Step 1, it examines the<br />

relative performance of a group's regional companies,<br />

sales offices or divisions.<br />

This internal benchmarking clearly shows how well each<br />

part of the company is doing and reveals any gaps in<br />

performance.<br />

In figure 3, we present an example of a security system<br />

vendor that was able to identify its British subsidiary as<br />

problematic. Despite SG&A expenses of more than 30%<br />

of sales revenues, the subsidiary had only a very small<br />

share of the market.<br />

However great the structural differences between the two<br />

companies may be, vast untapped optimization potential<br />

leaves IBM lagging far behind. The Match Point Index<br />

reflects this finding with a score of just 30.<br />

28


Study<br />

MATCH POINT MANAGEMENT<br />

Step 2b: Quick Check<br />

Having looked outward at the industry context and inward<br />

at the various units, companies and divisions, Step 2b<br />

drills down into a company's performance on sales<br />

revenues and cost. The Quick Check gets the job done<br />

swiftly and efficiently. A specially designed and empirically<br />

validated questionnaire is circulated at middle<br />

management level.<br />

Step 3: Match Point Management<br />

To realize the potential for improvement identified by the<br />

Quick Check, Match Point Management offers an extensive<br />

and versatile array of optimization tools. They cover short-,<br />

medium- and long-term aspects and include everything<br />

from traditional up-selling to CRM projects and sales<br />

benchmarking (see figure 5).<br />

The aim is to obtain a self-assessment of group<br />

performance that is as objective as possible. It reflects<br />

the importance and individual performance of all relevant<br />

SG&A functions in the light of specified best practices.<br />

The outcome is a clear and detailed picture of the<br />

strengths and weaknesses of each part of the group,<br />

both in respect of other parts of the group and of the<br />

external market.<br />

Figure 4 gives an example of a Quick Check. A number of<br />

findings stand out immediately. Internal managers believe<br />

that the company's IT systems are very inefficient, but that<br />

its field staff significantly outperforms other companies, at<br />

least those in the same industry. The same managers see<br />

trade marketing, product management and communication<br />

as the company's key strengths.<br />

29


MATCH POINT MANAGEMENT<br />

Game, set and match<br />

Match Point Management is a fast and pragmatic way<br />

to see exactly where a company stands in relation to its<br />

competitors. It is especially well suited to industries in<br />

which products are largely interchangeable. In these<br />

industries, market position is often determined primarily<br />

by marketing and sales issues – such as a strong brand,<br />

smart key account management and professional field<br />

service.<br />

Corporate groups with a traditional mindset initially invest<br />

in order to grow. Economies of scale only come later, when<br />

they launch projects to boost efficiency. Today, profitable<br />

growth hinges on the ability to seize external market and<br />

customer potential while at the same time fully optimizing<br />

internal efficiency. Moreover, both aspects must dovetail<br />

perfectly. Match Point Management can play a significant<br />

and lasting part in enabling today's companies to master<br />

this challenge.<br />

Dr. Bjoern Reineke<br />

Partner at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Munich<br />

bjoern_reineke@de.rolandberger.com<br />

The authors would like to thank Nicole Steffen<br />

of the <strong>Automotive</strong> Competence Center for her<br />

valuable contribution.<br />

Lars Luck<br />

Principal at <strong>Roland</strong> <strong>Berger</strong><br />

Strategy Consultants, Munich<br />

lars_luck@de.rolandberger.com<br />

30


<strong>Automotive</strong> Competence Center contacts worldwide<br />

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René Seyger<br />

Phone +31 (20) 7960-620<br />

rene_seyger@nl.rolandberger.com<br />

Ralf Landmann<br />

Phone +49 (69) 29924-6300<br />

ralf_landmann@de.rolandberger.com<br />

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Phone +49 (89) 9230-8669<br />

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Phone +49 (711) 3275-7419<br />

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Phone +49 (711) 3275-7421<br />

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Phone +34 (91) 5900250<br />

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Phone +49 (89) 9230-8669<br />

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Phone +39 (02) 29501-209<br />

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Phone +81 (3) 35876-724<br />

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Phone +81 (3) 35876-683<br />

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Phone +1 (248) 729-5111<br />

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Phone +49 (30) 39927-3534<br />

uwe_kumm@de.rolandberger.com<br />

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Phone +55 (11) 30467111<br />

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Phone +55 (11) 30467111<br />

thomas_kunze@br.rolandberger.com<br />

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Phone +90 (212) 3700066-0<br />

erkut_uludag@tr.rolandberger.com


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© <strong>2009</strong> <strong>Roland</strong> <strong>Berger</strong> Strategy Consultants<br />

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