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November 27–28, 2012 • The Sutton Place Hotel • Edmonton<br />

The Canadian Institute’s 5 th Annual<br />

Managing Risk in<br />

Construction<br />

Contracts<br />

The Latest Strategies for Mitigating Risk and Maximizing Profits<br />

Through the Entire Lifecycle of Your Project<br />

Eye-Opening Keynote Address –<br />

Will You Have the Resources to<br />

Get Your Next Job Done?<br />

Patricia Mohr<br />

Vice-President Economics and<br />

Commodity Markets Specialist<br />

Scotiabank<br />

“A Look at the World Economy, the<br />

Commodities that Drive the Canadian<br />

Market and How it Will Impact You”<br />

Benefit from the real world experience<br />

and insight of industry leaders, including:<br />

AECON<br />

Alberta Coalition for Action on<br />

Labour Shortages<br />

Graham Earthworks and Underground<br />

J.R. Huggett Company<br />

Ledcor<br />

Nexen<br />

Suncor Energy<br />

Media Partners:<br />

NEW FOR 2012!<br />

» Practical strategies and insight directly from your colleagues<br />

on risk management for each stage of the project<br />

» Essential labour shortage updates, resolutions and related risk<br />

management control<br />

» Techniques for effectively managing change orders<br />

» Critical risk assessment tools after your project is in process<br />

» Latest industry trends in insurance, bonding and the use of Subguard<br />

…And much more!<br />

Plus! Improve your skills by participating in our hands-on, interactive<br />

Pre-Conference Training Course:<br />

Risk Management in Tendering and Estimating for Intermediate<br />

to Senior Level Estimators and Project Managers<br />

And, the Post-Conference Master Class:<br />

Mastering the Skill Set Required for Successful Negotiation –<br />

From Pre-Tendering to Project Completion<br />

Sponsored by:<br />

EARN<br />

CPD<br />

HOURS<br />

REGISTER NOW • 1-877-927-7936<br />

CanadianInstitute.com/contracts


Seize the Opportunity to Increase Your Efficiency and Profitability!<br />

Now more than ever, managing risk effectively has become a business imperative. The cost of<br />

risks that are not effectively identified and mitigated result in litigation and claims, project delays<br />

and cost overruns– which will all take a toll on your profit margins.<br />

Whether you are new to the industry or have been involved for years, join us on November 27-<br />

28, 2012 in Edmonton at The Canadian Institute’s Managing Risk in Construction Contracts<br />

conference and acquire the latest and most practical information necessary for managing risk<br />

throughout your entire project – as well as gain critical insight into the hottest issues in the<br />

construction industry today.<br />

This year the program has been revamped and refreshed and will include industry perspectives<br />

and case studies to solve your most pressing issues today, including:<br />

» Up to date insight regarding the labour shortage issue and how it will affect you<br />

» The latest strategies for mitigating risk at all stages of a contract: from pre-tendering<br />

to risk assessments after the project is in process<br />

» Effectively managing change orders to decrease delay and costs<br />

» Recent trends in insurance, bonding and the use of Safeguard: hear what others in the<br />

industry are doing<br />

And much more!<br />

PLUS! Add value to your conference experience by attending the interactive and hands-on<br />

Pre-and Post-Conference Training Course and Class:<br />

A Risk Management in Tendering and Estimating for Intermediate to Senior Level<br />

Estimators and Project Managers. This course will provide you with all of the technical,<br />

nitty-gritty information you require to manage risk on the job.<br />

B Mastering the Skill Set Required for Successful Negotiation – From Pre-Tendering to<br />

Project Completion will allow you to walk away with the skill set to effectively bargain<br />

during construction contract creation, throughout the life cycle of the project and when<br />

projects go wrong.<br />

Register today by calling The Canadian Institute at 1-877-927-7936, by faxing your registration<br />

to 1-877-927-1563 or be registering online at www.CanadianInstitute.com/contracts.<br />

We look forward to seeing you at the event in November!<br />

Legal Accreditation<br />

EARN<br />

CPD<br />

HOURS<br />

This program may be eligible toward the Law Society’s CPD Requirement as Substantive Hours. Please<br />

note that this program is not accredited for Professionalism Hours or the New Member requirement.<br />

This program has been approved by the Law Society of Saskatchewan for 8.0 CPD hours for the<br />

conference. Members will also receive 3 additional CPD credit hours for the attendance at the workshop.<br />

The same number of hours may be applied toward your continuing legal education requirements in British Columbia.<br />

The Barreau du Quebec automatically recognizes the same number of hours for this training activity, the latter<br />

having been accredited by another Law Society subject to MCLE.<br />

Attendance at this program by members of the Law Society of Alberta may be submitted to the Law Society for<br />

Continuing Professional Development credits.<br />

Who should attend<br />

✓ Senior executives from owner<br />

and contractor companies<br />

✓ Risk Managers<br />

✓ Project Managers<br />

✓ Estimators<br />

✓ Contract specialists/managers<br />

✓ Field Engineers<br />

✓ Project Coordinators<br />

✓ In-house counsel<br />

✓ Private practitioners practicing<br />

Construction Law<br />

✓ Construction consultants<br />

Who Will Be T<strong>here</strong>:<br />

Co-Chairs<br />

William Kenny<br />

Partner, Miller Thomson <strong>LLP</strong><br />

Bob Walker<br />

Vice-President Construction, Ledcor<br />

Speakers<br />

Geoff Blackie<br />

Legal Counsel, Suncor Energy<br />

John N. Craig<br />

Partner & Co-Head of Construction<br />

Bennett Jones <strong>LLP</strong><br />

Edwin Ewanchuk<br />

Independant Consultant<br />

Bruce Ferguson<br />

Managing Senior Principal<br />

Stantec Consulting Ltd.<br />

Jim Freiburger<br />

Manager of Contracts, Projects, Oil<br />

Sands Project Development & Execution,<br />

Enterprise Supply Chain Solutions<br />

Nexen Inc.<br />

Barry Haughian<br />

Senior Principal, Stantec<br />

Jonathan R. Huggett<br />

Principal, J.R. Huggett Company<br />

Donald C. I. Lucky<br />

Partner<br />

<strong>Reynolds</strong> <strong>Mirth</strong> <strong>Richards</strong> & <strong>Farmer</strong> <strong>LLP</strong><br />

Tim C. Mavko<br />

Partner<br />

<strong>Reynolds</strong> <strong>Mirth</strong> <strong>Richards</strong> & <strong>Farmer</strong> <strong>LLP</strong><br />

Patricia Mohr<br />

Vice-President Economics and Commodity<br />

Markets Specialist, Scotiabank<br />

Patricia Morrison<br />

Partner, Borden Ladner Gervais <strong>LLP</strong><br />

Shane Nickolson<br />

Chief Estimator<br />

Graham Earthworks & Underground<br />

Chris Petrucci<br />

Blake, Cassels & Graydon <strong>LLP</strong><br />

Douglas Sanders<br />

Partner, Borden Ladner Gervais <strong>LLP</strong><br />

Corey Sandquist<br />

Legal Counsel, AECON<br />

Tim Shipton<br />

President, Alberta Enterprise Group<br />

Member of Alberta Coalition for Action<br />

on Labour Shortages<br />

Lorna Tardif<br />

Principal, Tardif Murray & Associates Inc.<br />

David V. Tupper<br />

Partner, Blake, Cassels & Graydon <strong>LLP</strong><br />

Register at 1-877-927-7936 or www.CanadianInstitute.com/contracts


Workshop A ⁄ Monday, November 26, 2012<br />

9:00 a.m. to 4:00 p.m. (Registration will start at 8:30 a.m.)<br />

Pre-Conference Training Course: Risk Management<br />

in Tendering and Estimating for Intermediate to<br />

Senior Level Estimators and Project Managers<br />

Master Class Leaders:<br />

Lorna Tardif<br />

Principal<br />

Tardif Murray & Associates Inc.<br />

Chris Petrucci<br />

Blake, Cassels & Graydon <strong>LLP</strong><br />

The construction industry relies on skilled, trained people – however<br />

labour shortage issues, coupled with a large faction reaching retirement<br />

age, leave a large gap of individuals who require in-depth training to<br />

step in to fill those roles as qualified senior managers.<br />

This hands-on and interactive course is designed to provide you with<br />

all of the technical, nitty-gritty information you require to manage<br />

risk on the job. You will walk away with the tools you need to go back<br />

to your organization and apply the strategies you learn in this course<br />

to your current and future projects. Upon completion of this course you<br />

will be able to:<br />

• Develop an accurate site work estimate<br />

• Put into practice real-life methods for determining job costs<br />

• Use correct formats for clearly estimating equipment, labour,<br />

material and other service costs<br />

• Assess how a variety of physical site complexities may affect<br />

the estimated costs of a project and use methods to counteract<br />

these variances<br />

• Better identify and interpret site conditions, special conditions<br />

and technical specifications associated with site work projects<br />

• Apply effective strategies for mitigating risk during tendering<br />

in a sub-contracting situation<br />

• Understand all contract terms and conditions, liquidated<br />

damages, completion penalties, schedule, payment clauses<br />

• Have a firm grasp of all types of bids/rules and considerations<br />

(i.e. lump sum, cost plus, fixed fees, unit prices etc.)<br />

- Which have the greatest risk, what are those risks and best<br />

methods for mitigation<br />

• Comprehend the different markets – Industrial vs. Infrastructure<br />

vs. Commercial, Private vs. Public Tender market etc.<br />

• Understand the definitions and differences between union<br />

vs. Non-Union or Open Shop<br />

• Quality control and safety, including for bids<br />

• Effectively manage “top risks,” such as weather (schedule),<br />

labour and equipment<br />

DAY 1 ⁄ Tuesday, November 27, 2012<br />

8:00 Registration Opens and Coffee Served<br />

9:00 Opening Announcements from the Co-Chairs<br />

William Kenny<br />

Partner<br />

Miller Thomson <strong>LLP</strong><br />

Bob Walker<br />

Vice-President Construction<br />

Ledcor<br />

9:15 Proven Strategies for Assessing Risk During the<br />

Pre-Tendering Stage<br />

Risk Management By Contract: STAGE 1<br />

Shane Nickolson<br />

Chief Estimator<br />

Graham Earthworks & Underground<br />

Construction has always been a high risk industry, and the cost of risks<br />

not effectively mitigated can take a large toll on profit margins. Good<br />

risk management, right from the very beginning, offers the opportunity<br />

to increase efficiency and profitability. Attend this session and learn how<br />

your peers are keeping pre-tendering risks to a minimum! Hear your<br />

colleagues share how they are effectively identifying and assessing risk<br />

prior to committing to a contract today.<br />

• Compare and contrast top strategies for pre-tender planning<br />

• Determining your chances to win a bid<br />

• Evaluating the appropriate project delivery system in today’s<br />

market<br />

• What you need to look for before committing to a contract:<br />

Examining the rights and obligations from all sides<br />

• How to price risk effectively during the bid process<br />

• The contract forms and clauses used to address commonly<br />

identified risks<br />

• Common, and not so common, pre-tender disputes and how<br />

to avoid them<br />

• Global perspective: Identifying the extra risks for<br />

international bids<br />

Q&A: Take this opportunity to ask your most burning questions!<br />

10:15 Networking Coffee Break<br />

10:30 The Latest Best Practices for Conducting a Formal<br />

Risk Review<br />

MEDIA PARTNERS:<br />

The Saskatchewan Heavy Construction Association<br />

(SHCA) is a member-driven organization with a Board<br />

of Directors drawn from the membership, and a President<br />

and staff who work with the Board to provide the best representation, advocacy, and<br />

services to all members. Our members are from all across Saskatchewan, and we<br />

represent companies large and small. www.saskheavy.ca<br />

Reed Construction Data is Canada’s<br />

most comprehensive provider of integrated<br />

information solutions to the construction<br />

industry. Serving the Canadian construction<br />

industry since 1911, Reed Construction Data, publisher of the Daily Commercial<br />

News, is Canada’s authoritative and trusted source for industry news and<br />

information solutions. www.reedconstructiondata.com/can<br />

Risk Management<br />

By Contract: STAGE 2<br />

Jonathan R. Huggett<br />

Principal<br />

J.R. Huggett Company<br />

Corey Sandquist<br />

Legal Counsel<br />

AECON<br />

• Various methods used for evaluating risk<br />

• Comparing a free-form risk evaluation process versus the<br />

use of formal tools that assign scores to each risk<br />

• Highlighting the risks that vary drastically from project to<br />

project versus risks that are critical across all project types<br />

• The risks deemed serious enough to warrant individual risk<br />

mitigation strategies<br />

Register at 1-877-927-7936 or www.CanadianInstitute.com/contracts


• Top risk mitigation strategies employed: what worked and<br />

what didn’t<br />

• Accurately measuring potential and actual impacts of risk:<br />

Examples of how to break down risks into actionable levels<br />

of detail<br />

• Closely examining the market conditions affecting construction<br />

contracts<br />

• When risks assessments fail – learning from others<br />

• Global perspective: Additional risk to be aware of when<br />

entering a contract with a foreign government-owned company<br />

- Immunity: Can you bind a foreign government?<br />

Q&A: Take this opportunity to ask your most burning questions!<br />

11:30 The Key to Risk Mitigation: Effective Risk Assessment<br />

After a Project is in Process<br />

Risk Management<br />

By Contract: STAGE 3<br />

Barry Haughian<br />

Senior Principal<br />

Stantec<br />

Once an initial risk assessment is completed and the project begins, it is<br />

imperative to engage in regular reviews of the project to take the pulse<br />

of mitigation strategies for previously identified risks and to proactively<br />

deal with any new, previously unidentified risk. Your organization<br />

engages in this review activity in its own way, but how does your review<br />

process stack up to your peers?<br />

• How often should you be engaging in regular reviews?<br />

• Which stakeholders in a company should be involved?<br />

• Reevaluating known risks – lower priority or eliminate<br />

as risk windows close?<br />

• Identifying and evaluating new and unexpected risks<br />

• Integrating new and unexpected risks into overall plan<br />

• Assessing contingency levels required as risk table evolves<br />

12:15 Networking Luncheon for Delegates and Speakers<br />

1:30 Drafting Contract Documents that Clearly and<br />

Reasonably Apportion Risks<br />

Reduce the Likelihood<br />

of Litigation<br />

Tim C. Mavko<br />

Partner<br />

<strong>Reynolds</strong> <strong>Mirth</strong> <strong>Richards</strong> & <strong>Farmer</strong> <strong>LLP</strong><br />

• Correctly defining the rights, obligations and risks of both parties<br />

• How to successfully choose appropriate dispute resolution<br />

clauses in your construction contract<br />

- Building appropriate, but flexible, dispute resolution<br />

mechanisms into the contract<br />

• Key considerations for evaluating the enforceability of the contract<br />

• How both owners and contractors can minimize their exposure<br />

• A checklist of what you should watch out for when reading<br />

a draft contract<br />

- Noteworthy red flags<br />

• Top strategies for managing risk during contract formation<br />

Q&A: Take this opportunity to ask your most burning questions!<br />

SPONSORED BY:<br />

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by offering audience response solutions from Turning<br />

Technologies Canada, the global leader in audience<br />

response technology. The first choice of presenters everyw<strong>here</strong>, our simple, intuitive,<br />

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provide instant feedback in meetings and events using RF or web-based devices. Invest<br />

in workplace training and employee development with the press of a button. Visit us at<br />

www.turningtechnologies.ca<br />

2:15 Networking Coffee Break<br />

2:30 INTERACTIVE SESSION: Effectively Managing Change Orders<br />

Reduce the Likelihood of Litigations<br />

Geoff Blackie<br />

Legal Counsel<br />

Suncor Energy<br />

Edwin Ewanchuk<br />

Independant Consultant<br />

Jim Freiburger<br />

Manager of Contracts, Projects, Oil Sands Project<br />

Development & Execution, Enterprise Supply Chain Solutions<br />

Nexen Inc.<br />

• Strategic prevention: Assessing factors that typically cause<br />

disputes during the project lifecycle<br />

• Important change order language<br />

• How contractors and owners successfully negotiate<br />

• Key factors in evaluating whether to proceed with ADR or not<br />

• Working through case studies:<br />

Scenario A<br />

A contract dispute has arisen over a change, but t<strong>here</strong> is a clause<br />

stipulating that the contractor must continue working prior to triggering<br />

the ADR mechanism:<br />

• Will the contractor still be able to collect payment at the end<br />

of the project?<br />

• Will the contractor only receive cents on the dollar?<br />

• What are the most effective steps to take for both parties?<br />

Scenario B<br />

An owner is working with a contractor for the first time, how do you<br />

approach the relationship and what do you stipulate/tell them you expect<br />

in the working relationship.<br />

Scenario C<br />

The contractor requires an additional change order and he/she submits<br />

a new price for the extra work and/or materials, however the owner<br />

disagrees with the estimate<br />

• How should the parties proceed?<br />

Take this opportunity to share and resolve your current issues<br />

3:30 IN-DEPTH ROUNDTABLE: Recent Trends in Managing<br />

Risks Through Insurance, Bonding and Subguard<br />

Protecting Yourself Against Losses<br />

Bruce Ferguson<br />

Managing Senior Principal<br />

Stantec Consulting Ltd.<br />

David V. Tupper<br />

Partner<br />

Blake, Cassels & Graydon <strong>LLP</strong><br />

Join this lively discussion which will explore, dissect and compare the<br />

effective ways for managing risks through insurance, bonds and Subguard<br />

in today’s marketplace. Both insurance and bonds deal with different risks<br />

and some owners are moving away from paying the price of bonding.<br />

How do you stack up to your peers’ approaches to minimizing loss? Are<br />

you aware of the implications of the new bond wording? Hear how<br />

others are managing their losses, the choices they are making between the<br />

various products and understand the risk associated with each decision.<br />

4:15 Co-Chairs’ Closing Remarks<br />

Register at 1-877-927-7936 or www.CanadianInstitute.com/contracts


DAY 2 ⁄ Wednesday, November 28, 2012<br />

8:15 Coffee Served<br />

8:45 Opening Remarks from the Co-Chairs<br />

9:00 Will You Have the Resources To Get the Job Done? A<br />

Look at the World Economy, the Commodities that Drive<br />

the Canadian Market and How it Will Impact You<br />

Keynote Address<br />

Patricia Mohr<br />

Vice-President, Economics and Commodity Market Specialist<br />

Scotiabank<br />

The construction industry feeds off market demand, and as global<br />

market demand increases – risks, such as labour shortages, go up. This<br />

means that it is crucial for proactive planning and foresight to take the<br />

pulse of the world economy and the commodities that drive our markets.<br />

Will you have the resources that will be required for future projects?<br />

Patricia Mohr will delve into global stability – including taking a close<br />

look at the European and Chinese markets – discuss future demands<br />

for certain commodities and explain how it will impact you at home.<br />

9:45 Critical Labour Shortage Updates: Managing Related<br />

Risk and Exploring Shortage Resolutions<br />

Labour Shortage<br />

Tim Shipton<br />

President, Alberta Enterprise Group<br />

Member of Alberta Coalition for Action on Labour<br />

Shortages<br />

William Kenny<br />

Partner<br />

Miller Thomson <strong>LLP</strong><br />

• Strategies for managing risks related to importing labour<br />

• Labour shortage as a force majeure<br />

• Navigating related union issues<br />

• Steps being taken and an up to the minute update by the<br />

ACALS<br />

• Alternatives to resolving the shortage<br />

- Training domestically versus employing foreign workers<br />

- Tapping into non-traditional markets<br />

10:45 Networking Coffee Break<br />

11:00 Comprehensive Construction Case Law Review for<br />

Owners and Contractors<br />

Construction Case Law<br />

Donald C. I. Lucky<br />

Partner<br />

<strong>Reynolds</strong> <strong>Mirth</strong> <strong>Richards</strong> & <strong>Farmer</strong> <strong>LLP</strong><br />

• Taking a closer look at how many times a contractor can sue<br />

an owner under the same construction contract: Hnataik v.<br />

Assured Developments Ltd<br />

• Understanding the recent builders’ lien cases<br />

• First indications of how Tercon will be applied by the courts:<br />

Roy v. 1216393 Ontario Inc<br />

• What you need to know about the latest cases regarding<br />

insurance clauses<br />

11:45 Identifying and Managing Contract Risk When Working<br />

with International Contractors<br />

International<br />

Perspective<br />

John N. Craig<br />

Partner & Co-Head of Construction<br />

Bennett Jones <strong>LLP</strong><br />

• Identifying the classes of added risk in an international contract<br />

• Ranking relevant jurisdictional risks<br />

• Strategies for mitigating cultural and jurisdictional risk<br />

• Ensuring adequate quality of foreign materials<br />

• How to effectively communicate objectives to foreign<br />

suppliers and contractors<br />

12:30 Co-Chairs’ Closing Remarks<br />

*A light lunch will be provided for delegates staying for the afternoon<br />

Master Class<br />

Workshop B ⁄ Wednesday, November 28, 2012<br />

1:30 to 4:30 pm (Registration will start at 1:00pm)<br />

Post-Conference Master Class: Mastering the<br />

Skill Set Required for Successful Negotiation –<br />

From Pre-Tendering to Project Completion<br />

Master Class Leaders:<br />

Patricia Morrison<br />

Partner, Borden Ladner Gervais <strong>LLP</strong><br />

Douglas Sanders<br />

Partner, Borden Ladner Gervais <strong>LLP</strong><br />

This in-depth Master Class was developed to enhance the most<br />

crucial and useful skill necessary for success in construction completion<br />

– negotiation.<br />

This class will provide you with the practical knowledge and skill<br />

set to effectively bargain during construction contract creation,<br />

throughout the life cycle of the project and when projects go wrong.<br />

Acquire all of the key elements that drive effective negotiation by<br />

learning best practices for:<br />

• Negotiating during the pre-tender stage<br />

• Accurately assessing and positioning your bargaining power<br />

in the current market<br />

• Covering key terms and clauses in construction contracts<br />

during negotiation<br />

• Negotiating potential schedule disruptions, pricing<br />

fluctuations, and other contract administration concerns<br />

• Examining important communication protocols<br />

• What to do when you reach a stalemate on a number<br />

of issues without stalling the entire project<br />

• The importance of resolving the dispute at the lowest level<br />

possible<br />

• Developing an internal plan for the dispute resolution process<br />

• Negotiating skills required for maintaining a good working<br />

relationship throughout the life cycle of a project<br />

• Understanding key differences in negotiating in a public<br />

versus private environment<br />

• Exploring appropriate and flexible dispute resolution mechanisms<br />

SPONSORSHIP & EXHIBITION OPPORTUNITIES<br />

Maximize your organization’s visibility in front of key decision-makers in your target market. For more information, contact Director<br />

Business Development Daniel Gellman at 1-877-927-0718 ext. 7389 or by email at d.gellman@CanadianInstitute.com<br />

Register at 1-877-927-7936 or www.CanadianInstitute.com/contracts<br />

©The Canadian Institute, 2012


November 27–28, 2012 • The Sutton Place Hotel • Edmonton<br />

The Canadian Institute’s 5 th Annual<br />

Managing Risk in<br />

Construction<br />

Contracts<br />

The Latest Strategies for Mitigating Risk and Maximizing Profits Through<br />

the Entire Lifecycle of Your Project<br />

To expedite your registration, please<br />

mention your Priority Service Code<br />

421L13.INH<br />

REGISTRATION FORM<br />

1175580<br />

ATTENTION MAILROOM: If undeliverable to addressee, please forward to:<br />

Owner, Vice President, Counsel, Risk Manager, Senior Project Manager, Senior Estimator<br />

1YES! Register the following delegate for Managing Risk in Construction Contracts<br />

FEE PER DELEGATE Register & Pay by October 29, 2012 Register & Pay after October 29, 2012<br />

Program (on site) $2095 $2295<br />

Program + Master Class $2690 $2890<br />

Program + Full-Day Training Course $2990 $3190<br />

ELITEPASS*:Program + Full-Day Course and Master Class $3585 $3785<br />

Full-Day Training Course Only $1295 $1495<br />

Live Webcast (Program Only) $1595<br />

PLEASE ADD 5% GST TO ALL ORDERS<br />

All program participants will receive an online link to access the program materials as part of their registration fee<br />

Please add a copy of the *Program Proceedings BINDER or CD-ROM to my order for $295 + 22.95 (S+H) + applicable taxes<br />

*Program Proceedings are published and shipped 4 weeks from the program<br />

I cannot attend but would like information on purchasing a copy of the Program Proceedings<br />

*ELITEPASS is recommended for maximum learning and networking value.<br />

2<br />

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made payable to The Canadian Institute (GST No. 84221 1153 RT0001 )<br />

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TOP REASONS TO ATTEND<br />

✓<br />

✓<br />

✓<br />

<br />

<br />

Hear directly from the Alberta<br />

Coalition for Action on Labour<br />

Shortages<br />

Exclusive keynote address:<br />

How the world economy/demand<br />

for commodities will affect you<br />

Compelling insight and practical<br />

strategies from leading counsel<br />

and industry professionals for<br />

managing risk at every stage of<br />

your project<br />

5 EASY WAYS TO REGISTER<br />

<br />

<br />

Phone: 1-877-927-7936 or<br />

416-927-7936<br />

Fax:<br />

<br />

ADMINISTRATIVE DETAILS<br />

1-877-927-1563 or<br />

416-927-1563<br />

Email:<br />

CustomerService@CanadianInstitute.com<br />

Mail: The Canadian Institute<br />

1329 Bay Street<br />

Toronto, Ontario M5R 2C4<br />

Online:<br />

www.CanadianInstitute.com/contracts<br />

PROGRAM CODE: 421L13-EDM<br />

VENUE: The Sutton Place Hotel<br />

ADDRESS: 10235 101 Street, Edmonton, AB<br />

TEL.: 780-428-7111<br />

Hotel Reservations<br />

For information on hotel room availability and reservations, please<br />

contact The Sutton Place Hotel at 1-866-378-8866. When<br />

making your reservation please indicate that you are making<br />

reservations with the “The Canadian Institute”. The Group rate<br />

will be available until October 25th 2012, but please note that<br />

rooms are on a first come-first served basis so do not delay.<br />

Note: Changes or cancellations for individual reservations must<br />

reach the Reservations Department 48 hours prior to the arrival<br />

date to avoid penalty of one night’s room and tax.<br />

Registration Fee<br />

The fee includes the program, all program materials, coffee<br />

breaks and lunches.<br />

Payment Policy<br />

Payment must be received in full by the program date to ensure<br />

admittance. All discounts will be applied to the Program Only<br />

fee (excluding add-ons), cannot be combined with any other<br />

offer, and must be paid in full at time of order. Group discounts<br />

available to 4 or more individuals employed by the same<br />

organization, who register at the same time. For more<br />

information on group rates, please call 1-877-927-7936.<br />

Cancellation and Refund Policy<br />

You must notify us by email at least 48 hrs in advance if you wish<br />

to send a substitute participant. Delegates may not “share” a pass<br />

between multiple attendees without prior authorization. If you are<br />

unable to find a substitute, please notify The Canadian Institute<br />

in writing no later than 10 days prior to the program date and<br />

a credit voucher will be issued to you for the full amount paid.<br />

Credit Vouchers are valid for 1 year and are redeemable against<br />

any other program by The Canadian Institute. If you prefer, you<br />

may request a refund of fees paid less a 25% service charge. No<br />

credits or refunds will be given for cancellations received after 10<br />

days prior to the program date. The Canadian Institute reserves<br />

the right to cancel any program it deems necessary and will, in<br />

such event, make a full refund of any registration fee, but will<br />

not be responsible for airfare, hotel or other costs incurred by<br />

registrants. No liability is assumed by The Canadian Institute for<br />

changes in program date, content, speakers or venue.<br />

CALL 1-877-927-7936 FOR GROUP<br />

OR SPECIAL INDUSTRY PRICING OPTIONS

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