Read the most recent Ritz-Carlton Rewards Newsletter

JULY 2013

WELCOME
YOUR REWARDS AWAIT
As we welcome a new season, we are reminded
that change can be refreshing. Invigorating. Good.
On that note, we’re excited to present a crisp new
look to your newsletter. We hope you find it easier to
learn about the Rewards program benefits, explore
new experiences or revisit favorite destinations.
In this issue, we whet your appetite with four
of our newest properties that span the globe from
Abu Dhabi to Okinawa. From exclusive beaches to
championship golf to secluded villas inspired by
15th and 16th century Renaissance architecture,
these destinations offer international allure with
the legendary service you have come to expect
from The Ritz-Carlton ® .
In addition, we update you on the smartest ways
to make the most of your Ritz-Carlton Rewards ®
points with PointSavers ® and Seasonal Awards,
which offer extra value. You will also get the
latest on our new member-exclusive events,
such as the curated Picasso dinner held recently
at our stunning Laguna Niguel property on the
Southern California coast.
Yes, change can be good. But this year, no
matter where you plan to travel, there is one
thing that will never change: The Ritz-Carlton
is primed to exceed your expectations. As a
Rewards member, you have access to the best
of all our premier properties. We hope you take
full advantage of the points and perks your
Rewards membership provides.
The Ritz-Carlton Rewards
2 ritzcarltonrewards.com

NEWS
NEW NEvEr gEtS old
IntroducIng great new
escapes that reach from the
eLegance of VIenna to the
secLuded Beaches of oman.
Clockwise from top:
Al Bustan Palace; Vienna;
Abu Dhabi, Grand Canal;
and Okinawa.
ritzcarltonrewards.com 3

insider
Cash and Points reservations
on ritZCarLton.CoM
As a Rewards member, you have the flexibility to redeem rewards for
complimentary nights for a portion of your stay, while accruing points
and Elite night credits for cash nights within the same reservation.
This reservation option allows you to add a few days of relaxation
after a business trip or extend your next vacation. We invite you to try
this flexible, online reservation option at ritzcarlton.com. For further
information, visit ritzcarltonrewards.com/redemptionoptions.
Less is More
When your travel dates are more flexible, make sure
to take advantage of our PointSavers and Seasonal
Awards reservations that let you enjoy a Rewards stay
for fewer points.
Pointsavers
• Save up to 33 percent of your points at participating
Ritz-Carlton destinations worldwide.
• Subject to availability — call your local reservation
agent to learn which properties currently offer
PointSavers stays.
seasonaL awards
• Available for confirmed dates so you can plan ahead.
• Select Use rewards Points while making your
reservation on ritzcarlton.com, and if a Seasonal
Award is available it will appear in the search results.
the best of both
• Use your points to reserve a five-night stay and the
fifth night is complimentary.
4 ritzcarltonrewards.com

Laguna Niguel
insider
OUR FIRST EVENT
Member-exclusive events are just one more way
we’re making your Rewards more rewarding. Recently,
Ritz-Carlton Rewards members were invited to a Dinner
with Picasso event, hosted by The Ritz-Carlton, Laguna
Niguel in California. This first-ever, member-exclusive
package with dinner, cocktail reception and overnight
accommodations featured the works of Pablo Picasso,
which were made available for purchase to members in
attendance. Art experts were on hand to offer education
on the Picasso works as well as advice on the art of building
a private collection. Look for more member-exclusive events
to come soon.
Earn Points
at More Places
If your itinerary includes
a destination without a
Ritz-Carlton property, you
can still earn Rewards points.
Earn points and be rewarded
at any of our worldwide
partner hotels, including
JW Marriott ® , EDITION ® ,
Autograph Collection ® Hotels,
Renaissance ® Hotels, and
Marriott Hotels & Resorts ® .
ENjOy REmaRkablE FlExIbIlITy aNd ExclUSIVITy,
FROm ONE-OF-a-kINd ExpERIENcES
TO mEaNINgFUl UpgRadES aNd INcENTIVES.
ritzcarltonrewards.com 5

THE RITZ-CARLTON REWARDS ® CREDIT CARD
EXPERIENCE WORLD-CLASS SERVICE AND EXCLUSIVE HOTEL
PRIVILEGES WITH THE RITZ-CARLTON REWARDS CREDIT CARD.
Amelia Island
UPGRADE to The Ritz-Carlton Club ®
Level three times annually on paid stays of
up to seven nights.
ENJOY a complimentary one-night
stay at The Ritz-Carlton after you spend
$2,000 in the fi rst three months.
RECEIVE Gold Elite Status in
The Ritz-Carlton Rewards your fi rst year.
RELAX with airport lounge access and a
$200 airline incidentals credit each year.
LEARN MORE at
theritzcarltonrewardscard.com/news
To be eligible for The Ritz-Carlton Rewards Credit Card you must
have a valid permanent home address within the 50 United
States or the District of Columbia. Accounts subject to credit
approval. Restrictions and limitations apply. The Ritz-Carlton
Rewards Credit Card is issued by Chase Bank USA, N.A., a
subsidiary of JPMorgan Chase & Co. For pricing and rewards
details, go to theritzcarltonrewardscard.com/news.
6 ritzcarltonrewards.com

Guest services
Dubai
CONTACT US
Guest services call center
U.S. and Canada ...................................................... 866-922-6882
(6:15 a.m.–7 p.m. MST, M–F)
Europe/Middle East .......................................... 44-20-3027-2893
(8 a.m.–6 p.m. GMT, M–F)
Dubai (UAE) ........................................................ 353-21-493-9122
(8 a.m.–6 p.m. M–F, 10 a.m.–5 p.m. Sat/Sun, UK local time)
Germany .............................................................. 069-38078-9538
Latin America ..................................................... 52-55-110-221-36
Brazil.................................................................... 52-55-110-221-39
Japan ....................................................................... 81-3-5405-1854
Asia/Pacific .............................................................603-2688-8071
Mainland China ....................................................... 400-885-0881
Hong Kong ................................................................. 800-908-443
Australia ................................................................. 61-2-8031-8492
internet addresses
Website .........................................................ritzcarltonrewards.com
Email ........................................ritzcarltonrewards@ritzcarlton.com
Newsletter Feedback .......... newsletter@ritzcarltonrewards.com
Stay in Touch
Please let us know what
you would like to see in this
newsletter. Email newsletter@
ritzcarltonrewards.com with
your stories and feedback.
We’d love to hear from you.
To receive the most from
your Rewards membership,
make sure your email
address is up to date in
your online account profile.
Log in to manage your
contact information at
ritzcarltonrewards.com.
ritzcarltonrewards.com 7

PacKaGes anD ProMoTions
YOUR OFFERS
sTaY More, receive More *
At The Ritz-Carlton, we take pride in providing legendary stays that create meaningful memories
and keep guests coming back time and again. As an expression of gratitude to our valued guests,
we are offering you the opportunity to earn up to 100,000 bonus points between July 1 and
October 31, 2013, at any participating Ritz-Carlton property.
• Simply stay any five nights and receive 50,000 bonus points.
• Stay for any additional five nights and receive another 50,000 bonus points.
• Register by September 30, 2013.
*
Registration is required. The Ritz-Carlton Rewards ® members who register for this promotion by September 30, 2013, will earn 50,000 bonus
points after five paid nights plus an additional 50,000 bonus points after 10 paid nights at participating Ritz-Carlton hotels – up to a maximum of
100,000 bonus points between July 1 and October 31, 2013. Nights spent while redeeming an award are not eligible for credit. A stay is defined
as consecutive nights spent at the same hotel, regardless of check-in/check-out activity. The member receiving this offer has been specifically
targeted. Only one room per hotel per stay is counted toward earning for this promotion. Promotion excludes The Ritz-Carlton, Millenia Singapore;
Ritz-Carlton, Montréal; Phulay Bay; Dorado Beach; The Ritz-Carlton Destination Club ® , The Ritz-Carlton Residences ® and Partner Hotels. Members
of The Ritz-Carlton Rewards program as of June 4, 2013, and new members who were not previously members of the Marriott Rewards ® program
are eligible to receive this offer. A maximum of 100,000 bonus points can be earned with this promotion per member. Offer is non-transferable,
subject to availability, does not apply to groups, and cannot be combined with any other offer. All Ritz-Carlton Rewards terms and conditions apply.
For more information, visit ritzcarltonrewards.com/points2013.
RCRP113
Portman Shanghai
Discover The riTz-carlTon club ®
level
Imagine The Ritz-Carlton experience on a new level. On The Ritz-Carlton Club Level, an exclusive
sanctuary with personalized attention is yours to enjoy. Gather with family or chat with colleagues
at the distinctively appointed Club Lounge while you enjoy access to a host of culinary delights
and drinks, from early breakfast to late evening. In addition, the dedicated Club Level concierge is
always present to assist you. We invite you to experience the Club Level by taking advantage of our
Discover With You * package, which includes:
• Overnight accommodations
• Daily American breakfast for two each morning in the restaurant
• Daily credits: US$50 for city hotels; US$100 for resorts
• Destination Experience once per stay
*
Offer valid through December 31, 2013, and subject to availability. Rate is per room/per night, based on single or double occupancy,
exclusive of taxes, gratuities, fees and other charges; does not apply to groups; cannot be combined with any other offer and is not
applicable for Rewards redemption. Advance reservations are required. No refund or credit for unused portion. Void where prohibited.
Daily breakfast is available in select hotel restaurants and not valid for in-room dining. Destination Experience is per stay and varies by
hotel. Credit is applied per night, has no cash value, and is not valid on room rate, alcohol or third-party services.
For more information, visit ritzcarlton.com/discover.
ritzcarltonrewards.com 8

PACKAGES AND PROMOTIONS
YOUR OFFERS
ENjOy uP TO TwO COMPlIMENTARy NIGhTS *
When you’re away from home, sometimes a familiar place is the best place to be. Now, for a limited
time, you can return to your favorite destinations even longer.
• Earn one complimentary night every second paid stay, up to two complimentary nights at any
participating Tier 1–3 Ritz-Carlton property.
• To qualify, earning dates are July 1 through October 31, 2013.
• Register by September 30, 2013.
*Registration is required. The Ritz-Carlton Rewards ® members who register for this promotion by September 30, 2013, will earn one certificate for
a complimentary night at a Tier 1–3 hotel after the completion of two paid stays at participating Ritz-Carlton hotels between July 1 and October
31, 2013, up to a maximum of two complimentary night certificates. A stay is defined as consecutive nights spent at the same hotel, regardless of
check-in/check-out activity. An earned complimentary night award will be added to the member’s account within three to five business days after the
second qualifying stay. Awards are not transferable and may not be given as a gift. The member receiving this offer has been specifically targeted.
Certificates will expire one year from date of issuance and other restrictions apply. Only one room per hotel per stay is counted toward earning
for this promotion. Promotion excludes The Ritz-Carlton, Millenia Singapore; Ritz-Carlton, Montréal; Phulay Bay; Dorado Beach; The Ritz-Carlton
Destination Club ® , The Ritz-Carlton Residences ® and Partner Hotels. Members of The Ritz-Carlton Rewards program as of June 4, 2013, and new
members who were not previously members of the Marriott Rewards ® program are eligible to receive this offer. Offer is non-transferable, subject to
availability, does not apply to groups, and cannot be combined with any other offer. All Ritz-Carlton Rewards terms and conditions apply.
For more information, visit ritzcarltonrewards.com/nights2013.
RCRN113
Portman Shanghai
DISCOvER ThE RITz-CARlTON Club ®
lEvEl
Imagine The Ritz-Carlton experience on a new level. On The Ritz-Carlton Club Level, an exclusive
sanctuary with personalized attention is yours to enjoy. Gather with family or chat with colleagues
at the distinctively appointed Club Lounge while you enjoy access to a host of culinary delights
and drinks, from early breakfast to late evening. In addition, the dedicated Club Level concierge is
always present to assist you. We invite you to experience the Club Level by taking advantage of our
Discover With You * package, which includes:
• Overnight accommodations
• Daily American breakfast for two each morning in the restaurant
• Daily credits: US$50 for city hotels; US$100 for resorts
• Destination Experience once per stay
*
Offer valid through December 31, 2013, and subject to availability. Rate is per room/per night, based on single or double occupancy,
exclusive of taxes, gratuities, fees and other charges; does not apply to groups; cannot be combined with any other offer and is not
applicable for Rewards redemption. Advance reservations are required. No refund or credit for unused portion. Void where prohibited.
Daily breakfast is available in select hotel restaurants and not valid for in-room dining. Destination Experience is per stay and varies by
hotel. Credit is applied per night, has no cash value, and is not valid on room rate, alcohol or third-party services.
For more information, visit ritzcarlton.com/discover.
ritzcarltonrewards.com 8

310 Bearcat Drive
Salt Lake City, UT 84115-2544 USA
PRESORTED
STANDARD
U.S. POSTAGE
PAID
THE RITZ-CARLTON
RDV113 / RD113 / RG113

account summary
date date base elite promo bonus total
from to description earnings earnings earnings earnings type
04/25/11 04/27/11 Lake Las Vegas 491 491 500 2,300 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 500 13,618 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 200 200 STAY
10/15/11 10/25/11 Maui 10,150 10,150 500 7,271 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 0 5,580 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 500 4,582 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 500 13,985 STAY
10/15/11 10/25/11 Maui 10,150 10,150 51 51 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 12,794 12,794 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 500 3,901 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 500 4,391 STAY
10/15/11 10/25/11 Maui 10,150 10,150 500 2,405 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 500 7,511 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 500 4,460 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 500 23,183 STAY
10/15/11 10/25/11 Maui 10,150 10,150 0 -25,000 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 39 39 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 11,750 11,750 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 801 801 STAY
10/15/11 10/25/11 Maui 10,150 10,150 0 2,670 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 500 13,195 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 500 2,435 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 0 6,065 STAY
10/15/11 10/25/11 Maui 10,150 10,150 0 15,057 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 0 -105,000 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 0 -30,000 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 500 5,600 STAY
10/15/11 10/25/11 Maui 10,150 10,150 0 2,025 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 500 8,485 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 0 -80,000 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 32 32 STAY
10/15/11 10/25/11 Maui 10,150 10,150 11,676 11,676 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 500 500 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 0 0 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 34 34 STAY
10/15/11 10/25/11 Maui 10,150 10,150 11,676 11,676 STAY
04/25/11 04/27/11 Lake Las Vegas 491 491 500 500 STAY
06/25/11 06/30/11 San Juan 2,150 2,150 0 0 STAY
08/25/11 08/27/11 Sarasota 1,150 1,150 34 34 STAY
member name Here
Account Number: xxx-xxx-241
Reporting Period: 00/00/00-00/00/00
Current Membership: Platinum Premier Elite
x Elite Nights This Year
rewards points balance
Previous Balance: 402,118
Base Points Earned: 149,971
Promotion/Bonus Points Earned: 60,426
Elite Bonus Points Earned: 47,991
Total Points Earned: 285,388
Total Points Deducted: -450,000
Current Points Balance: 237,506
missing a stay? We’ve updated the Missing Stay Request form to give you more ways to submit your
request. You can now send in your form electronically, by fax or by mail when you use the Missing Stay
Request link, which is located in the Account Activity section of your Ritz-Carlton Rewards online account.